A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 29	3.41%	=	0.25	208	100,645
2	🇮🇳 Air India	1 in 44	2.27%	=	0.25	103	49,560
3	🇪🇸 Iberia	1 in 73	1.37%	▼ 6	0.25	35	16,988
4	🇮🇳 SpiceJet	1 in 84	1.19%	▲ 1	0.25	23	11,124
5	🇪🇹 Ethiopian Airlines	1 in 129	0.78%	▼ 8	0.25	17	8,250
6	🇰🇪 Kenya Airways	1 in 160	0.63%	▼ 28	1.04	8	3,846
7	🇳🇱 KLM	1 in 162	0.62%	▼ 27	1.09	23	11,088
8	🇪🇸 Vueling	1 in 165	0.61%	▼ 13	1.17	22	10,597
9	🇬🇧 Virgin Atlantic	1 in 170	0.59%	▼ 1	1.28	9	4,337
10	🇮🇪 Aer Lingus	1 in 177	0.56%	▼ 24	1.43	10	4,855
11	🇦🇪 Emirates	1 in 194	0.51%	▼ 20	1.74	40	19,299
12	🇺🇸 Frontier Airlines	1 in 195	0.51%	▲ 7	1.76	13	6,293
13	🇿🇦 South African	1 in 203	0.49%	▲ 7	1.89	10	4,835
14	🇪🇸 Air Europa	1 in 209	0.48%	▼ 20	1.97	7	3,384
15	🇬🇧 British Airways	1 in 213	0.47%	▼ 2	2.02	40	19,355
16	🇱🇰 SriLankan Airlines	1 in 234	0.43%	▲ 12	2.29	3	1,447
17	🇦🇪 Air Arabia	1 in 239	0.42%	▼ 17	2.35	9	4,371
18	🇶🇦 Qatar Airways	1 in 258	0.39%	▼ 12	2.55	27	13,097
19	🇧🇭 Gulf Air	1 in 261	0.38%	▲ 12	2.58	4	1,940
20	🇺🇸 Delta Air Lines	1 in 287	0.35%	▼ 6	2.79	94	45,474
21	🇦🇪 Etihad Airways	1 in 296	0.34%	▲ 1	2.86	12	5,770
22	🇮🇪 Ryanair	1 in 305	0.33%	▲ 4	2.92	43	20,802
23	🇺🇸 American Airlines	1 in 344	0.29%	▲ 8	3.16	88	42,422
24	🇨🇴 Avianca	1 in 366	0.27%	▼ 3	3.27	15	7,254
25	🇦🇷 Aerolineas Argentinas	1 in 368	0.27%	▲ 14	3.28	5	2,423
26	🇯🇴 Royal Jordanian	1 in 380	0.26%	▼ 8	3.33	2	971
27	🇨🇦 WestJet Airlines	1 in 389	0.26%	▲ 2	3.37	10	4,819
28	🇪🇬 EgyptAir	1 in 429	0.23%	▼ 6	3.52	4	1,934
29	🇫🇷 Air France	1 in 481	0.21%	▼ 5	3.68	15	7,215
30	🇺🇸 Alaska Airlines	1 in 486	0.21%	▼ 4	3.70	21	10,117
31	🇨🇦 Air Canada	1 in 491	0.20%	▲ 2	3.71	12	5,823
32	🇹🇭 Thai Airways	1 in 514	0.19%	▼ 2	3.77	5	2,421
33	🇵🇭 Cebu Pacific	1 in 521	0.19%	▼ 1	3.79	3	1,444
34	🇹🇷 Turkish Airlines	1 in 550	0.18%	▲ 15	3.85	19	9,186
35	🇺🇸 United Airlines	1 in 552	0.18%	▲ 2	3.85	43	20,720
36	🇲🇽 Aeromexico	1 in 563	0.18%	▲ 28	3.88	4	1,936
37	🇮🇹 ITA Airways	1 in 575	0.17%	▲ 3	3.90	6	2,911
38	🇸🇬 Singapore Airlines	1 in 614	0.16%	▲ 4	3.97	6	2,904
39	🇲🇾 Malaysia Airlines	1 in 658	0.15%	▲ 5	4.04	4	1,938
40	🇨🇭 Swiss	1 in 659	0.15%	▲ 6	4.04	3	1,446
41	🇵🇦 COPA Airlines	1 in 721	0.14%	▲ 7	4.12	4	1,938
42	🇺🇸 Southwest Airlines	1 in 738	0.14%	▲ 8	4.14	30	14,513
43	🇲🇾 Air Asia	1 in 764	0.13%	▲ 9	4.17	7	3,400
44	🇺🇸 Allegiant Air	1 in 765	0.13%	▲ 10	4.17	4	1,929
45	🇩🇪 Lufthansa	1 in 765	0.13%	▲ 13	4.17	11	5,320
46	🇺🇸 Spirit Airlines	1 in 774	0.13%	▲ 34	4.18	5	2,422
47	🇹🇷 Pegasus Airlines	1 in 792	0.13%	▲ 33	4.20	3	1,454
48	🇦🇿 Azerbaijan Airlines	1 in 793	0.13%	▲ 14	4.20	1	484
49	🇴🇲 Oman Air	1 in 874	0.11%	▲ 15	4.27	4	1,935
50	🇬🇧 easyJet	1 in 928	0.11%	▲ 28	4.32	8	3,857
51	🇸🇦 Saudia	1 in 979	0.10%	▲ 23	4.35	6	2,903
52	🇨🇦 Air Transat	1 in 1,149	0.09%	▲ 18	4.45	1	481
53	🇧🇷 GOL Airlines	1 in 1,248	0.08%	▲ 30	4.49	3	1,453
54	🇸🇪 SAS Scandinavia	1 in 1,279	0.08%	▲ 30	4.50	3	1,453
55	🇺🇸 JetBlue	1 in 1,321	0.08%	▲ 21	4.52	6	2,909
56	🇻🇳 Vietnam Airlines	1 in 1,361	0.07%	▲ 22	4.53	2	971
57	🇨🇿 SmartWings	1 in 1,369	0.07%	▲ 23	4.54	1	483
58	🇬🇷 Aegean Airlines	1 in 1,551	0.06%	▲ 24	4.59	1	485
59	🇧🇷 Azul	1 in 1,552	0.06%	▲ 25	4.59	4	1,930
60	🇧🇷 LATAM Brazil	1 in 1,565	0.06%	▲ 26	4.60	3	1,443
61	🇳🇿 Air New Zealand	1 in 1,948	0.05%	▲ 27	4.67	1	481
62	🇦🇪 flydubai	1 in 1,975	0.05%	▲ 28	4.68	1	482
63	🇦🇺 Qantas	1 in 2,018	0.05%	▲ 29	4.69	2	967
64	🇭🇰 Cathay Pacific	1 in 2,027	0.05%	▲ 30	4.69	2	970
65	🇭🇺 Wizz Air	1 in 2,088	0.05%	▲ 31	4.70	1	486
66	🇺🇸 Hawaiian Airlines	1 in 2,107	0.05%	▲ 32	4.70	1	481
67	🇵🇭 Philippine Airlines	1 in 2,133	0.05%	▲ 33	4.70	1	483
68	🇮🇩 Garuda Indonesia	1 in 2,267	0.04%	▲ 34	4.72	2	969
69	🇹🇼 EVA Air	1 in 2,376	0.04%	▲ 35	4.73	1	485
70	🇫🇮 Finnair	1 in 2,506	0.04%	▲ 36	4.75	1	484
71	🇦🇹 Austrian Airlines	1 in 2,701	0.04%	▲ 37	4.77	1	484
72	🇬🇧 Jet2	1 in 2,710	0.04%	▲ 56	4.77	1	482
73	🇮🇩 Lion Air	1 in 3,650	0.03%	▲ 39	4.83	1	484
74	🇨🇱 LATAM Chile	1 in 3,890	0.03%	▲ 40	4.84	1	486
75	🇰🇷 Korean Air	1 in 5,512	0.02%	▲ 41	4.89	1	482
+=	Median					1 in 614	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Gandhi	Delhi	1 in 48	2.09%	▲ 1	0.25	24	110,812
2	🇮🇳 Shivaji	Mumbai	1 in 71	1.41%	▲ 2	0.25	12	55,401
3	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 3	0.25	11	50,783
4	🇺🇸 McCarran	Las Vegas	1 in 220	0.46%	▲ 4	2.12	4	18,462
5	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 5	2.64	3	13,847
6	🇬🇧 Stansted	London	1 in 293	0.34%	▲ 6	2.84	1	4,617
7	🇶🇦 Hamad	Doha	1 in 337	0.30%	▲ 7	3.12	2	9,231
8	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 8	3.21	3	13,850
9	🇺🇸 Dallas/Fort Worth	Dallas	1 in 405	0.25%	▲ 9	3.43	3	13,850
10	🇬🇧 Gatwick	London	1 in 412	0.24%	▲ 10	3.46	2	9,231
11	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 11	3.49	3	13,849
12	🇺🇸 O'Hare	Chicago	1 in 481	0.21%	▲ 12	3.68	3	13,850
13	🇺🇸 LAX	Los Angeles	1 in 510	0.20%	▲ 13	3.76	3	13,846
14	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 14	3.91	2	9,232
15	🇳🇱 Schiphol	Amsterdam	1 in 620	0.16%	▲ 15	3.98	2	9,231
16	🇵🇭 Aquino	Manila	1 in 760	0.13%	▲ 16	4.17	1	4,616
17	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 795	0.13%	▲ 17	4.20	1	4,616
18	🇲🇽 Juárez	Mexico City	1 in 809	0.12%	▲ 18	4.22	1	4,616
19	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 831	0.12%	▲ 19	4.24	1	4,616
20	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 20	4.25	1	4,616
21	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 21	4.33	2	9,234
22	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 22	4.41	1	4,617
23	🇸🇬 Changi	Singapore	1 in 1,125	0.09%	▲ 23	4.44	1	4,617
+=	Median						1 in 481	0.21%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 160	0.63%	0.25	35	16,930
2	Middle East	1 in 332	0.30%	2.14	109	52,702
3	North America	1 in 552	0.18%	3.28	328	158,404
4	Europe	1 in 614	0.16%	3.45	263	127,151
5	Asia	1 in 764	0.13%	3.76	373	180,212
6	Latin America	1 in 914	0.11%	3.96	39	18,862
7	Oceania	1 in 1,982	0.05%	4.52	3	1,448

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 44	2.27%	0.25	334	161,330
2	🇪🇹 Ethiopia	1 in 129	0.78%	0.25	17	8,250
3	🇰🇪 Kenya	1 in 160	0.63%	0.25	8	3,846
4	🇳🇱 Netherlands	1 in 162	0.62%	0.25	23	11,088
5	🇪🇸 Spain	1 in 165	0.61%	0.25	64	30,969
6	🇿🇦 South Africa	1 in 203	0.49%	0.33	10	4,835
7	🇮🇪 Ireland	1 in 224	0.45%	0.76	53	25,657
8	🇱🇰 Sri Lanka	1 in 234	0.43%	0.93	3	1,447
9	🇶🇦 Qatar	1 in 258	0.39%	1.32	27	13,097
10	🇧🇭 Bahrain	1 in 261	0.38%	1.37	4	1,940
11	🇦🇪 United Arab Emirates	1 in 264	0.38%	1.41	62	29,922
12	🇬🇧 United Kingdom	1 in 346	0.29%	2.26	58	28,031
13	🇨🇴 Colombia	1 in 366	0.27%	2.41	15	7,254
14	🇦🇷 Argentina	1 in 368	0.27%	2.42	5	2,423
15	🇯🇴 Jordan	1 in 380	0.26%	2.50	2	971
16	🇪🇬 Egypt	1 in 429	0.23%	2.79	4	1,934
17	🇫🇷 France	1 in 481	0.21%	3.03	15	7,215
18	🇨🇦 Canada	1 in 491	0.20%	3.06	23	11,123
19	🇹🇭 Thailand	1 in 514	0.19%	3.15	5	2,421
20	🇲🇽 Mexico	1 in 563	0.18%	3.31	4	1,936
21	🇮🇹 Italy	1 in 575	0.17%	3.35	6	2,911
22	🇸🇬 Singapore	1 in 614	0.16%	3.45	6	2,904
23	🇺🇸 United States	1 in 632	0.16%	3.50	305	147,281
24	🇹🇷 Turkey	1 in 650	0.15%	3.54	22	10,640
25	🇨🇭 Switzerland	1 in 659	0.15%	3.56	3	1,446
26	🇲🇾 Malaysia	1 in 707	0.14%	3.66	11	5,338
27	🇵🇦 Panama	1 in 721	0.14%	3.68	4	1,938
28	🇩🇪 Germany	1 in 765	0.13%	3.76	11	5,320
29	🇦🇿 Azerbaijan	1 in 793	0.13%	3.80	1	484
30	🇵🇭 Philippines	1 in 838	0.12%	3.87	4	1,926
31	🇴🇲 Oman	1 in 874	0.11%	3.91	4	1,935
32	🇸🇦 Saudi Arabia	1 in 979	0.10%	4.03	6	2,903
33	🇸🇪 Sweden	1 in 1,279	0.08%	4.26	3	1,453
34	🇻🇳 Vietnam	1 in 1,361	0.07%	4.30	2	971
35	🇨🇿 Czechia	1 in 1,369	0.07%	4.31	1	483
36	🇬🇷 Greece	1 in 1,551	0.06%	4.39	1	485
37	🇧🇷 Brazil	1 in 1,552	0.06%	4.39	10	4,826
38	🇳🇿 New Zealand	1 in 1,948	0.05%	4.51	1	481
39	🇦🇺 Australia	1 in 2,018	0.05%	4.53	2	967
40	🇭🇰 Hong Kong	1 in 2,027	0.05%	4.53	2	970
41	🇭🇺 Hungary	1 in 2,088	0.05%	4.55	1	486
42	🇹🇼 Taiwan	1 in 2,376	0.04%	4.60	1	485
43	🇫🇮 Finland	1 in 2,506	0.04%	4.62	1	484
44	🇦🇹 Austria	1 in 2,701	0.04%	4.65	1	484
45	🇮🇩 Indonesia	1 in 2,797	0.04%	4.66	3	1,453
46	🇨🇱 Chile	1 in 3,890	0.03%	4.76	1	486
47	🇰🇷 South Korea	1 in 5,512	0.02%	4.83	1	482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇰🇷 Korean Air
🥈 🇨🇱 LATAM Chile		🥉 🇮🇩 Lion Air

🧳💨 Luggage Losers