LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 25,805 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 581.72%=0.257837,523
2🇺🇸 Frontier Airlines 1 in 1100.91%▼ 20.252311,143
3🇶🇦 Qatar Airways 1 in 1240.80%▲ 10.255627,197
4🇪🇸 Iberia 1 in 1290.78%▼ 40.25209,671
5🇮🇳 IndiGo 1 in 1420.70%▼ 10.554320,738
6🇮🇪 Aer Lingus 1 in 1490.67%▼ 70.75125,780
7🇰🇪 Kenya Airways 1 in 1600.63%=1.0383,848
8🇱🇰 SriLankan Airlines 1 in 1750.57%▼ 431.3941,927
9🇨🇦 Air Canada 1 in 1900.53%▼ 201.663115,053
10🇲🇦 Royal Air Maroc 1 in 2200.46%▼ 132.1283,847
11🇮🇸 Icelandair 1 in 2230.45%▲ 82.1652,415
12🇨🇦 WestJet Airlines 1 in 2590.39%▲ 72.55157,245
13🇦🇪 Air Arabia 1 in 2700.37%▲ 22.6683,867
14🇪🇸 Vueling 1 in 2800.36%▼ 112.73136,264
15🇬🇧 British Airways 1 in 2830.35%▼ 62.763014,537
16🇧🇪 Brussels Airlines 1 in 3030.33%▼ 12.9141,928
17🇺🇸 American Airlines 1 in 3170.32%▲ 73.009545,977
18🇦🇪 Etihad Airways 1 in 3200.31%▲ 23.02115,327
19🇮🇳 SpiceJet 1 in 3220.31%▲ 103.0362,912
20🇵🇭 Cebu Pacific 1 in 3890.26%=3.3741,934
21🇬🇷 Aegean Airlines 1 in 3910.26%▼ 303.3841,925
22🇳🇵 Nepal Airlines 1 in 4120.24%▼ 293.461485
23🇪🇸 Air Europa 1 in 4850.21%▲ 53.6931,457
24🇫🇮 Finnair 1 in 5030.20%▲ 123.7452,412
25🇫🇷 Air France 1 in 5120.20%▼ 133.76146,783
26🇲🇾 Malaysia Airlines 1 in 5250.19%▼ 93.7952,428
27🇭🇺 Wizz Air 1 in 5270.19%▼ 243.8041,924
28🇳🇱 KLM 1 in 5330.19%▲ 23.8173,373
29🇬🇧 Jet2 1 in 5390.19%▼ 73.8252,423
30🇺🇸 Delta Air Lines 1 in 5500.18%▲ 163.854923,759
31🇨🇦 Air Transat 1 in 5730.17%▲ 163.902965
32🇮🇹 ITA Airways 1 in 5780.17%▼ 53.9062,897
33🇬🇧 easyJet 1 in 6180.16%=3.98125,793
34🇦🇪 Emirates 1 in 6450.16%▼ 154.02125,814
35🇩🇪 Lufthansa 1 in 6500.15%▼ 104.02136,268
36🇹🇷 Turkish Airlines 1 in 6520.15%▲ 124.03167,758
37🇸🇬 Singapore Airlines 1 in 7350.14%▼ 24.1452,424
38🇲🇽 Aeromexico 1 in 7530.13%▲ 74.1631,449
39🇬🇧 Virgin Atlantic 1 in 7640.13%▲ 204.172966
40🇮🇪 Ryanair 1 in 7730.13%▲ 134.18178,209
41🇺🇸 Spirit Airlines 1 in 7750.13%=4.1852,420
42🇹🇷 Pegasus Airlines 1 in 7910.13%▲ 104.2031,456
43🇺🇸 Southwest Airlines 1 in 7920.13%▼ 34.202813,529
44🇺🇸 United Airlines 1 in 8170.12%▲ 104.222914,012
45🇹🇭 Thai Airways 1 in 8580.12%▼ 64.2631,451
46🇪🇬 EgyptAir 1 in 8590.12%▲ 244.262965
47🇺🇸 JetBlue 1 in 8790.11%▼ 34.2894,371
48🇲🇾 Batik Air Malaysia 1 in 1,0460.10%▼ 34.391485
49🇵🇭 Philippine Airlines 1 in 1,0690.09%▲ 194.412963
50🇲🇾 Air Asia 1 in 1,3430.07%▼ 14.5341,934
51🇺🇸 Alaska Airlines 1 in 1,4580.07%▲ 44.5773,372
52🇻🇳 VietJet 1 in 1,7730.06%▲ 14.641485
53🇳🇿 Air New Zealand 1 in 1,9310.05%▲ 24.671485
54🇨🇭 Swiss 1 in 1,9690.05%▲ 264.681484
55🇦🇺 Qantas 1 in 2,0250.05%▲ 134.692964
56🇺🇸 Hawaiian Airlines 1 in 2,1040.05%▲ 54.701482
57🇪🇹 Ethiopian Airlines 1 in 2,1910.05%▲ 64.711484
58🇳🇴 Norwegian 1 in 2,3480.04%▲ 74.731484
59🇦🇹 Austrian Airlines 1 in 2,6930.04%▲ 84.761485
60🇨🇴 Avianca 1 in 2,7400.04%▲ 94.772970
61🇸🇦 Saudia 1 in 2,9350.03%▲ 134.782969
62🇺🇸 Allegiant Air 1 in 3,0490.03%▲ 114.791484
63🇸🇪 SAS Scandinavia 1 in 3,8600.03%▲ 234.841482
64🇨🇱 LATAM Chile 1 in 3,8990.03%▲ 134.841485
65🇭🇰 Cathay Pacific 1 in 4,0610.02%▲ 224.841484
66🇸🇬 Scoot 1 in 4,1620.02%▲ 224.851484
67🇮🇩 Garuda Indonesia 1 in 4,5400.02%▲ 164.861484
68🇧🇷 LATAM Brazil 1 in 4,6640.02%▲ 174.861484
69🇧🇷 Azul 1 in 6,2250.02%▲ 184.901481
70🇨🇳 Air China 1 in 12,5140.01%▲ 194.951481
71🇨🇳 China Eastern 1 in 16,3340.01%▲ 204.961483
+= Median 1 in 6520.15%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇺🇸 Frontier Airlines 		                  🥉
🇶🇦 Qatar Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 London City London 1 in 621.62%▲ 10.2514,617
2🇮🇳 Gandhi Delhi 1 in 721.39%▲ 20.251673,860
3🇬🇧 Gatwick London 1 in 751.33%▲ 30.251150,773
4🇬🇧 Heathrow London 1 in 781.28%▲ 40.251883,091
5🇮🇳 Shivaji Mumbai 1 in 951.05%▲ 50.25941,540
6🇬🇧 Stansted London 1 in 1470.68%▲ 60.6829,231
7🇳🇱 Schiphol Amsterdam 1 in 1770.56%▲ 71.42732,321
8🇧🇪 Brussels Brussels 1 in 1990.50%▲ 81.8229,233
9🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 91.87418,464
10🇶🇦 Hamad Doha 1 in 2250.44%▲ 102.18313,848
11🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 112.29523,084
12🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 122.48523,080
13🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 132.64313,847
14🇸🇬 Changi Singapore 1 in 2810.36%▲ 142.75418,470
15🇪🇸 El Prat Barcelona 1 in 2850.35%▲ 152.78313,850
16🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 163.23313,851
17🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 173.2829,231
18🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 183.29313,847
19🇮🇹 Fiumicino Rome 1 in 3700.27%▲ 193.2929,235
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,850
21🇨🇦 Pearson Toronto 1 in 4260.23%▲ 213.5129,233
22🇬🇧 Luton London 1 in 4880.20%▲ 223.7014,617
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,617
24🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 244.1914,616
25🇺🇸 Miami Miami 1 in 7970.13%▲ 254.2114,617
26🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 264.2414,616
27🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 274.3329,233
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,617
29🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 294.4514,616
30🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 304.5214,617
31🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 314.6314,616
+= Median 1 in 3580.28%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2200.46%0.68178,178
2Middle East1 in 4280.23%2.789144,139
3Europe1 in 5360.19%3.2319996,174
4North America1 in 7750.13%3.77295142,809
5Asia1 in 9430.11%3.9916278,104
6Oceania1 in 1,9770.05%4.5231,449
7Latin America1 in 3,8990.03%4.7683,869


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1240.80%0.255627,197
2🇮🇳 India1 in 1420.70%0.2512761,173
3🇰🇪 Kenya1 in 1600.63%0.2583,848
4🇱🇰 Sri Lanka1 in 1750.57%0.2541,927
5🇲🇦 Morocco1 in 2200.46%0.6883,847
6🇮🇸 Iceland1 in 2230.45%0.7352,415
7🇮🇪 Ireland1 in 2500.40%1.192913,989
8🇨🇦 Canada1 in 2590.39%1.334823,262
9🇪🇸 Spain1 in 2800.36%1.603617,393
10🇧🇪 Belgium1 in 3030.33%1.8641,928
11🇦🇪 United Arab Emirates1 in 3200.31%2.033115,008
12🇬🇷 Greece1 in 3910.26%2.5741,925
13🇳🇵 Nepal1 in 4120.24%2.701485
14🇫🇮 Finland1 in 5030.20%3.1152,412
15🇫🇷 France1 in 5120.20%3.14146,783
16🇭🇺 Hungary1 in 5270.19%3.2041,924
17🇳🇱 Netherlands1 in 5330.19%3.2273,373
18🇵🇭 Philippines1 in 5710.18%3.3462,897
19🇬🇧 United Kingdom1 in 5760.17%3.354923,719
20🇮🇹 Italy1 in 5780.17%3.3662,897
21🇩🇪 Germany1 in 6500.15%3.54136,268
22🇹🇷 Turkey1 in 7150.14%3.67199,214
23🇲🇽 Mexico1 in 7530.13%3.7431,449
24🇺🇸 United States1 in 8040.12%3.82247119,547
25🇹🇭 Thailand1 in 8580.12%3.8931,451
26🇪🇬 Egypt1 in 8590.12%3.892965
27🇲🇾 Malaysia1 in 1,0460.10%4.09104,846
28🇸🇬 Singapore1 in 1,2500.08%4.2462,907
29🇻🇳 Vietnam1 in 1,7730.06%4.461485
30🇳🇿 New Zealand1 in 1,9310.05%4.511485
31🇨🇭 Switzerland1 in 1,9690.05%4.521484
32🇦🇺 Australia1 in 2,0250.05%4.532964
33🇪🇹 Ethiopia1 in 2,1910.05%4.571484
34🇳🇴 Norway1 in 2,3480.04%4.601484
35🇦🇹 Austria1 in 2,6930.04%4.651485
36🇨🇴 Colombia1 in 2,7400.04%4.652970
37🇸🇦 Saudi Arabia1 in 2,9350.03%4.682969
38🇸🇪 Sweden1 in 3,8600.03%4.751482
39🇨🇱 Chile1 in 3,8990.03%4.761485
40🇭🇰 Hong Kong1 in 4,0610.02%4.771484
41🇮🇩 Indonesia1 in 4,5400.02%4.791484
42🇧🇷 Brazil1 in 5,3320.02%4.822966
43🇨🇳 China1 in 14,1710.01%4.932965

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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