LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 15,529 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 263.79%=0.2517182,656
2🇪🇸 Iberia 1 in 462.18%▼ 20.255627,113
3🇦🇷 Aerolineas Argentinas 1 in 472.11%▼ 70.253918,770
4🇮🇳 IndiGo 1 in 492.05%▼ 10.2512560,534
5🇬🇧 Virgin Atlantic 1 in 761.31%▲ 20.25209,655
6🇮🇳 SpiceJet 1 in 811.24%▼ 60.252411,601
7🇬🇧 British Airways 1 in 831.20%=0.2510249,518
8🇦🇪 Emirates 1 in 851.17%▼ 120.259143,941
9🇮🇪 Aer Lingus 1 in 931.07%▼ 150.25199,211
10🇦🇪 Etihad Airways 1 in 1040.96%▼ 80.253416,346
11🇿🇦 South African 1 in 1130.89%▲ 90.25188,724
12🇰🇪 Kenya Airways 1 in 1160.86%▼ 70.25115,310
13🇳🇱 KLM 1 in 1170.86%▲ 70.253215,385
14🇺🇸 Frontier Airlines 1 in 1490.67%▼ 200.75178,255
15🇨🇴 Avianca 1 in 1620.62%=1.103416,387
16🇶🇦 Qatar Airways 1 in 1670.60%▼ 171.204220,293
17🇲🇽 Aeromexico 1 in 1880.53%▼ 151.62125,817
18🇲🇦 Royal Air Maroc 1 in 1940.52%▲ 91.7394,362
19🇧🇪 Brussels Airlines 1 in 2010.50%▼ 311.8562,903
20🇪🇸 Vueling 1 in 2130.47%▼ 52.03178,209
21🇺🇸 Spirit Airlines 1 in 2170.46%▼ 182.07188,657
22🇪🇹 Ethiopian Airlines 1 in 2180.46%▲ 82.10104,854
23🇺🇸 Delta Air Lines 1 in 2220.45%▼ 42.1512258,825
24🇵🇭 Cebu Pacific 1 in 2230.45%▼ 262.1573,382
25🇦🇺 Qantas 1 in 2230.45%▼ 172.16188,744
26🇮🇪 Ryanair 1 in 2250.44%▲ 152.195828,140
27🇨🇦 Air Canada 1 in 2460.41%▲ 12.432411,598
28🇪🇬 EgyptAir 1 in 2460.41%▲ 202.4373,367
29🇺🇸 American Airlines 1 in 2480.40%▲ 62.4512258,800
30🇲🇾 Malaysia Airlines 1 in 2650.38%▼ 52.61104,811
31🇭🇺 Wizz Air 1 in 3010.33%▲ 22.8973,371
32🇩🇪 Lufthansa 1 in 3020.33%▲ 12.902813,495
33🇸🇬 Singapore Airlines 1 in 3070.33%▼ 52.93125,812
34🇬🇧 easyJet 1 in 3070.33%▼ 162.942411,642
35🇬🇷 Aegean Airlines 1 in 3100.32%▲ 142.9652,427
36🇫🇷 Air France 1 in 3120.32%▼ 142.972311,138
37🇹🇷 Turkish Airlines 1 in 3270.31%▲ 93.073215,442
38🇺🇸 United Airlines 1 in 3500.29%▲ 163.196832,747
39🇱🇦 Lao Airlines 1 in 3510.28%▼ 113.201481
40🇨🇦 WestJet Airlines 1 in 3530.28%=3.20115,317
41🇮🇹 ITA Airways 1 in 3860.26%▲ 243.3694,336
42🇨🇭 Swiss 1 in 3950.25%▼ 83.4052,411
43🇵🇹 TAP Portugal 1 in 4010.25%▼ 73.4252,416
44🇸🇦 Saudia 1 in 4510.22%▼ 63.59136,309
45🇺🇸 JetBlue 1 in 4960.20%▲ 93.72167,745
46🇹🇭 Thai Airways 1 in 5130.19%▼ 43.7752,424
47🇵🇰 Pakistan International Airlines 1 in 5250.19%▲ 343.792965
48🇧🇷 GOL Airlines 1 in 5380.19%▼ 23.8273,372
49🇬🇧 Jet2 1 in 5400.19%▼ 13.8352,417
50🇨🇱 LATAM Chile 1 in 5560.18%▲ 93.8673,397
51🇦🇺 Virgin Australia 1 in 6390.16%▲ 14.0152,429
52🇦🇪 flydubai 1 in 6580.15%▲ 24.0431,448
53🇺🇸 Southwest Airlines 1 in 6900.14%▲ 44.083215,516
54🇺🇸 Hawaiian Airlines 1 in 6980.14%▲ 244.0931,453
55🇱🇰 SriLankan Airlines 1 in 6990.14%▲ 54.091483
56🇯🇴 Royal Jordanian 1 in 7650.13%▲ 64.171482
57🇲🇾 Air Asia 1 in 7680.13%▲ 104.1873,379
58🇹🇷 Pegasus Airlines 1 in 7950.13%▲ 84.2031,450
59🇸🇬 Scoot 1 in 8370.12%▲ 164.2452,406
60🇩🇪 Eurowings 1 in 8670.12%▲ 104.2741,932
61🇦🇺 Jetstar 1 in 8930.11%▲ 114.2931,446
62🇹🇳 Tunisair 1 in 9170.11%▲ 124.311486
63🇧🇷 LATAM Brazil 1 in 9300.11%▲ 184.3252,427
64🇷🇸 Air Serbia 1 in 9570.10%▲ 144.341482
65🇵🇦 COPA Airlines 1 in 9630.10%▲ 284.3431,452
66🇮🇶 Iraqi Airways 1 in 1,0210.10%▲ 164.381482
67🇧🇭 Gulf Air 1 in 1,0550.09%▲ 174.401481
68🇨🇦 Air Transat 1 in 1,1450.09%▲ 524.451483
69🇹🇼 EVA Air 1 in 1,1950.08%▲ 194.472964
70🇺🇸 Alaska Airlines 1 in 1,2660.08%▲ 244.5083,884
71🇸🇪 SAS Scandinavia 1 in 1,2850.08%▲ 214.5131,446
72🇰🇷 Korean Air 1 in 1,3680.07%▲ 224.5441,942
73🇪🇸 Air Europa 1 in 1,4660.07%▲ 234.571482
74🇴🇲 Oman Air 1 in 1,7560.06%▲ 244.642963
75🇳🇿 Air New Zealand 1 in 1,9490.05%▲ 254.671481
76🇭🇰 Cathay Pacific 1 in 2,0410.05%▲ 264.692963
77🇵🇭 Philippine Airlines 1 in 2,1240.05%▲ 274.701485
78🇦🇪 Air Arabia 1 in 2,1640.05%▲ 284.711483
79🇮🇩 Batik Air 1 in 2,2240.04%▲ 294.721484
80🇳🇴 Norwegian 1 in 2,3440.04%▲ 304.731485
81🇫🇮 Finnair 1 in 2,5050.04%▲ 314.751485
82🇻🇳 Vietnam Airlines 1 in 2,7400.04%▲ 324.771482
83🇳🇱 Transavia 1 in 2,8400.04%▲ 334.781481
84🇺🇸 Allegiant Air 1 in 3,0520.03%▲ 344.791483
85🇧🇷 Azul 1 in 3,0880.03%▲ 374.792970
86🇮🇩 Garuda Indonesia 1 in 4,5240.02%▲ 424.861486
87🇯🇵 Japan Airlines (JAL) 1 in 5,2040.02%▲ 374.881484
88🇨🇳 Xiamen Airlines 1 in 5,4340.02%▲ 384.881483
+= Median 1 in 4720.21%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇪🇸 Iberia 		                  🥉
🇦🇷 Aerolineas Argentinas


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Xiamen Airlines
🥈
🇯🇵 Japan Airlines (JAL) 		                  🥉
🇮🇩 Garuda Indonesia


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 601.66%▲ 10.251987,704
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,616
3🇬🇧 Gatwick London 1 in 1650.61%▲ 31.16523,077
4🇮🇳 Shivaji Mumbai 1 in 1710.59%▲ 41.29523,087
5🇬🇧 Heathrow London 1 in 1760.57%▲ 51.41836,929
6🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 61.87418,465
7🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 73.23313,846
8🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 83.2829,233
9🇮🇹 Fiumicino Rome 1 in 3700.27%▲ 93.2929,235
10🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 103.3929,232
11🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 113.47313,850
12🇺🇸 Charlotte Douglas Charlotte, NC 1 in 4150.24%▲ 123.4729,234
13🇨🇦 Pearson Toronto 1 in 4260.23%▲ 133.5129,231
14🇬🇧 Luton London 1 in 4880.20%▲ 143.7014,616
15🇨🇭 Zurich Zurich 1 in 5230.19%▲ 153.7914,615
16🇮🇩 Soekarno-Hatta Jakarta 1 in 5700.18%▲ 163.8929,233
17🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 173.99313,848
18🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 183.9929,232
19🇨🇳 Hongqiao Shanghai 1 in 7580.13%▲ 194.1614,616
20🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 204.1729,233
21🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 214.1914,617
22🇺🇸 Miami Miami 1 in 7970.13%▲ 224.2114,616
23🇦🇪 Dubai Dubai 1 in 7980.13%▲ 234.2129,232
24🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 244.2114,617
25🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 254.2514,617
26🇺🇸 McCarran Las Vegas 1 in 8790.11%▲ 264.2814,616
27🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 274.3714,616
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,617
29🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 294.4514,617
30🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2130.08%▲ 304.4814,617
31🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 314.5614,617
+= Median 1 in 5700.18%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1940.52%0.254923,736
2Europe1 in 3190.31%2.03468226,472
3North America1 in 3530.28%2.31443213,764
4Latin America1 in 5470.18%3.2610952,592
5Middle East1 in 6580.15%3.5619694,593
6Oceania1 in 7450.13%3.722713,100
7Asia1 in 7680.13%3.76384185,708


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇦🇷 Argentina1 in 472.11%0.253918,770
2🇮🇳 India1 in 492.05%0.25320154,791
3🇿🇦 South Africa1 in 1130.89%0.25188,724
4🇰🇪 Kenya1 in 1160.86%0.25115,310
5🇬🇧 United Kingdom1 in 1310.76%0.2515173,232
6🇮🇪 Ireland1 in 1320.76%0.257737,350
7🇨🇴 Colombia1 in 1620.62%0.253416,387
8🇶🇦 Qatar1 in 1670.60%0.254220,293
9🇦🇪 United Arab Emirates1 in 1800.56%0.2512962,218
10🇲🇽 Mexico1 in 1880.53%0.25125,817
11🇲🇦 Morocco1 in 1940.52%0.2594,362
12🇧🇪 Belgium1 in 2010.50%0.2862,903
13🇪🇸 Spain1 in 2130.47%0.557435,804
14🇪🇹 Ethiopia1 in 2180.46%0.65104,854
15🇳🇱 Netherlands1 in 2240.45%0.773315,866
16🇪🇬 Egypt1 in 2460.41%1.1473,367
17🇭🇺 Hungary1 in 3010.33%1.8473,371
18🇬🇷 Greece1 in 3100.32%1.9452,427
19🇫🇷 France1 in 3120.32%1.952311,138
20🇱🇦 Laos1 in 3510.28%2.301481
21🇨🇦 Canada1 in 3530.28%2.313617,399
22🇮🇹 Italy1 in 3860.26%2.5494,336
23🇲🇾 Malaysia1 in 3940.25%2.59178,190
24🇨🇭 Switzerland1 in 3950.25%2.6052,411
25🇵🇹 Portugal1 in 4010.25%2.6352,416
26🇵🇭 Philippines1 in 4030.25%2.6483,867
27🇺🇸 United States1 in 4100.24%2.68407196,365
28🇩🇪 Germany1 in 4480.22%2.883215,427
29🇸🇬 Singapore1 in 4490.22%2.88178,218
30🇸🇦 Saudi Arabia1 in 4510.22%2.89136,309
31🇹🇷 Turkey1 in 4640.22%2.953516,892
32🇹🇭 Thailand1 in 5130.19%3.1552,424
33🇵🇰 Pakistan1 in 5250.19%3.192965
34🇨🇱 Chile1 in 5560.18%3.2973,397
35🇦🇺 Australia1 in 6390.16%3.512612,619
36🇱🇰 Sri Lanka1 in 6990.14%3.641483
37🇯🇴 Jordan1 in 7650.13%3.761482
38🇹🇳 Tunisia1 in 9170.11%3.961486
39🇧🇷 Brazil1 in 9300.11%3.98146,769
40🇷🇸 Serbia1 in 9570.10%4.011482
41🇵🇦 Panama1 in 9630.10%4.0131,452
42🇮🇶 Iraq1 in 1,0210.10%4.071482
43🇧🇭 Bahrain1 in 1,0550.09%4.101481
44🇹🇼 Taiwan1 in 1,1950.08%4.212964
45🇸🇪 Sweden1 in 1,2850.08%4.2631,446
46🇰🇷 South Korea1 in 1,3680.07%4.3141,942
47🇴🇲 Oman1 in 1,7560.06%4.462963
48🇳🇿 New Zealand1 in 1,9490.05%4.511481
49🇭🇰 Hong Kong1 in 2,0410.05%4.532963
50🇳🇴 Norway1 in 2,3440.04%4.591485
51🇫🇮 Finland1 in 2,5050.04%4.621485
52🇻🇳 Vietnam1 in 2,7400.04%4.651482
53🇮🇩 Indonesia1 in 2,9820.03%4.682969
54🇯🇵 Japan1 in 5,2040.02%4.821484
55🇨🇳 China1 in 5,4340.02%4.831483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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