LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 28,386 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇨🇦 Air Canada 1 in 661.52%▼ 150.259043,440
2🇪🇸 Iberia 1 in 1030.97%=0.252512,064
3🇮🇪 Aer Lingus 1 in 1050.95%▲ 20.25178,188
4🇮🇳 Air India 1 in 1450.69%▼ 50.633115,046
5🇪🇸 Vueling 1 in 1820.55%▼ 51.52209,635
6🇬🇧 British Airways 1 in 1820.55%▲ 31.524722,643
7🇮🇳 IndiGo 1 in 1910.52%▲ 11.683215,481
8🇲🇦 Royal Air Maroc 1 in 1940.52%=1.7494,356
9🇨🇦 WestJet Airlines 1 in 2050.49%▼ 31.90199,161
10🇭🇺 Wizz Air 1 in 2100.48%▼ 71.99104,818
11🇰🇪 Kenya Airways 1 in 2120.47%▼ 222.0162,904
12🇺🇸 Frontier Airlines 1 in 2530.39%▼ 82.50104,853
13🇦🇷 Aerolineas Argentinas 1 in 2650.38%▼ 202.6173,369
14🇺🇸 American Airlines 1 in 3530.28%▲ 13.208641,372
15🇪🇹 Ethiopian Airlines 1 in 3640.27%▼ 183.2662,910
16🇬🇧 Virgin Atlantic 1 in 3800.26%▲ 123.3341,943
17🇦🇪 Emirates 1 in 3860.26%▲ 103.36209,709
18🇹🇷 Pegasus Airlines 1 in 3960.25%▼ 13.4062,910
19🇶🇦 Qatar Airways 1 in 4140.24%▼ 143.47178,173
20🇳🇱 KLM 1 in 4140.24%▼ 63.4794,342
21🇦🇪 Air Arabia 1 in 4320.23%▼ 123.5452,416
22🇪🇸 Air Europa 1 in 4850.21%▼ 113.7031,456
23🇦🇺 Qantas 1 in 5030.20%▼ 103.7483,882
24🇿🇦 South African 1 in 5070.20%▲ 193.7541,941
25🇬🇧 easyJet 1 in 5700.18%=3.89136,280
26🇨🇦 Air Transat 1 in 5750.17%▲ 153.902962
27🇹🇷 Turkish Airlines 1 in 6170.16%▲ 63.97178,195
28🇺🇸 Delta Air Lines 1 in 6270.16%▼ 33.994320,841
29🇮🇳 SpiceJet 1 in 6440.16%▲ 144.0231,455
30🇵🇦 COPA Airlines 1 in 7210.14%▲ 164.1241,939
31🇸🇬 Singapore Airlines 1 in 7350.14%▼ 24.1452,424
32🇺🇸 Southwest Airlines 1 in 8550.12%▲ 24.262612,529
33🇮🇹 ITA Airways 1 in 8620.12%▲ 94.2741,942
34🇺🇸 United Airlines 1 in 8750.11%▲ 24.282713,078
35🇲🇾 Malaysia Airlines 1 in 8760.11%▲ 24.2831,456
36🇺🇸 JetBlue 1 in 8800.11%▲ 84.2894,364
37🇬🇧 Jet2 1 in 9030.11%▲ 154.3031,446
38🇨🇴 Avianca 1 in 9150.11%▲ 54.3162,906
39🇩🇪 Lufthansa 1 in 9380.11%▲ 104.3294,340
40🇷🇸 Air Serbia 1 in 9570.10%▲ 74.341481
41🇺🇸 Spirit Airlines 1 in 9660.10%▲ 144.3441,941
42🇨🇭 Swiss 1 in 9810.10%▲ 94.352971
43🇦🇪 flydubai 1 in 9820.10%▲ 104.352970
44🇸🇦 Saudia 1 in 9840.10%▲ 114.3662,889
45🇮🇸 Icelandair 1 in 1,1160.09%▲ 124.431482
46🇲🇽 Aeromexico 1 in 1,1300.09%▲ 134.442965
47🇳🇴 Norwegian 1 in 1,1720.09%▲ 294.462970
48🇫🇷 Air France 1 in 1,2020.08%▲ 154.4762,888
49🇧🇪 Brussels Airlines 1 in 1,2060.08%▲ 164.471484
50🇫🇮 Finnair 1 in 1,2550.08%▲ 174.502967
51🇸🇪 SAS Scandinavia 1 in 1,2790.08%▲ 184.5031,453
52🇲🇾 Air Asia 1 in 1,3440.07%▲ 194.5341,931
53🇭🇰 Cathay Pacific 1 in 1,3550.07%▲ 204.5331,451
54🇺🇸 Allegiant Air 1 in 1,5230.07%▲ 214.582969
55🇵🇭 Cebu Pacific 1 in 1,5510.06%▲ 224.591485
56🇬🇷 Aegean Airlines 1 in 1,5590.06%▲ 234.591483
57🇧🇷 LATAM Brazil 1 in 1,5650.06%▲ 244.6031,444
58🇦🇺 Virgin Australia 1 in 1,5980.06%▲ 254.602971
59🇮🇪 Ryanair 1 in 1,6370.06%▲ 364.6183,876
60🇺🇸 Alaska Airlines 1 in 1,7020.06%▲ 274.6362,889
61🇩🇪 Eurowings 1 in 1,7370.06%▲ 284.642964
62🇦🇪 Etihad Airways 1 in 1,7660.06%▲ 294.642966
63🇳🇿 Air New Zealand 1 in 1,9430.05%▲ 304.671482
64🇹🇭 Thai Airways 1 in 2,5840.04%▲ 314.751482
65🇮🇩 Lion Air 1 in 3,6510.03%▲ 324.831484
66🇧🇷 GOL Airlines 1 in 3,7390.03%▲ 334.831485
67🇨🇱 LATAM Chile 1 in 3,9220.03%▲ 344.841482
68🇸🇬 Scoot 1 in 4,1780.02%▲ 354.851482
69🇮🇩 Garuda Indonesia 1 in 4,5540.02%▲ 364.861482
70🇯🇵 Japan Airlines (JAL) 1 in 5,2380.02%▲ 374.881481
+= Median 1 in 8780.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇨🇦 Air Canada
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇮🇩 Garuda Indonesia 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇲🇽 Juárez Mexico City 1 in 741.36%▲ 10.251150,771
2🇮🇳 Gandhi Delhi 1 in 1040.96%▲ 20.251150,780
3🇬🇧 Heathrow London 1 in 1090.92%▲ 30.251360,018
4🇮🇳 Shivaji Mumbai 1 in 1220.82%▲ 40.25732,315
5🇧🇪 Brussels Brussels 1 in 1330.75%▲ 50.25313,847
6🇬🇧 Gatwick London 1 in 1370.73%▲ 60.39627,701
7🇬🇧 Stansted London 1 in 1460.68%▲ 70.6829,235
8🇲🇾 KLIA Kuala Lumpur 1 in 1510.66%▲ 80.82732,310
9🇶🇦 Hamad Doha 1 in 1690.59%▲ 91.25418,462
10🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 102.29523,082
11🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 112.48523,086
12🇺🇸 Miami Miami 1 in 2660.38%▲ 122.62313,850
13🇭🇺 Budapest Budapest 1 in 2930.34%▲ 132.8414,616
14🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 142.96418,467
15🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 153.25418,463
16🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 163.36313,847
17🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 173.4814,616
18🇨🇦 Pearson Toronto 1 in 4260.23%▲ 183.5129,231
19🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 193.76313,850
20🇨🇭 Zurich Zurich 1 in 5230.19%▲ 203.7914,616
21🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 213.8229,232
22🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 223.99313,849
23🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 234.1414,616
24🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 244.1914,616
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,617
26🇺🇸 Denver Denver, CO 1 in 1,1110.09%▲ 264.4314,615
27🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 274.4414,616
28🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 284.5214,617
+= Median 1 in 3330.30%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2680.37%1.452512,112
2Middle East1 in 6000.17%3.425225,124
3North America1 in 7230.14%3.69324156,397
4Europe1 in 9030.11%3.95216104,222
5Latin America1 in 1,1300.09%4.162411,590
6Asia1 in 1,3550.07%4.308742,141
7Oceania1 in 1,5980.06%4.41115,336


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Spain1 in 1820.55%0.254823,156
2🇮🇳 India1 in 1910.52%0.256631,982
3🇲🇦 Morocco1 in 1940.52%0.2594,356
4🇮🇪 Ireland1 in 1970.51%0.252512,064
5🇨🇦 Canada1 in 2050.49%0.3611153,563
6🇭🇺 Hungary1 in 2100.48%0.49104,818
7🇰🇪 Kenya1 in 2120.47%0.5162,904
8🇦🇷 Argentina1 in 2650.38%1.4173,369
9🇪🇹 Ethiopia1 in 3640.27%2.3962,910
10🇶🇦 Qatar1 in 4140.24%2.70178,173
11🇳🇱 Netherlands1 in 4140.24%2.7194,342
12🇬🇧 United Kingdom1 in 4560.22%2.926732,312
13🇹🇷 Turkey1 in 4820.21%3.032311,106
14🇿🇦 South Africa1 in 5070.20%3.1241,941
15🇦🇪 United Arab Emirates1 in 6000.17%3.422914,061
16🇵🇦 Panama1 in 7210.14%3.6841,939
17🇦🇺 Australia1 in 7650.13%3.76104,853
18🇮🇹 Italy1 in 8620.12%3.9041,942
19🇺🇸 United States1 in 8750.11%3.91213102,834
20🇨🇴 Colombia1 in 9150.11%3.9662,906
21🇷🇸 Serbia1 in 9570.10%4.011481
22🇨🇭 Switzerland1 in 9810.10%4.032971
23🇸🇦 Saudi Arabia1 in 9840.10%4.0362,889
24🇲🇾 Malaysia1 in 1,0610.09%4.1073,387
25🇮🇸 Iceland1 in 1,1160.09%4.151482
26🇲🇽 Mexico1 in 1,1300.09%4.162965
27🇳🇴 Norway1 in 1,1720.09%4.192970
28🇫🇷 France1 in 1,2020.08%4.2162,888
29🇧🇪 Belgium1 in 1,2060.08%4.211484
30🇩🇪 Germany1 in 1,2180.08%4.22115,304
31🇸🇬 Singapore1 in 1,2500.08%4.2462,906
32🇫🇮 Finland1 in 1,2550.08%4.242967
33🇸🇪 Sweden1 in 1,2790.08%4.2631,453
34🇭🇰 Hong Kong1 in 1,3550.07%4.3031,451
35🇵🇭 Philippines1 in 1,5510.06%4.391485
36🇬🇷 Greece1 in 1,5590.06%4.391483
37🇳🇿 New Zealand1 in 1,9430.05%4.511482
38🇧🇷 Brazil1 in 2,2060.05%4.5741,928
39🇹🇭 Thailand1 in 2,5840.04%4.631482
40🇨🇱 Chile1 in 3,9220.03%4.761482
41🇮🇩 Indonesia1 in 4,0530.02%4.772966
42🇯🇵 Japan1 in 5,2380.02%4.821481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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