A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 26	3.78%	=	0.25	231	111,427
2	🇮🇳 Air India	1 in 36	2.78%	=	0.25	126	60,602
3	🇪🇸 Iberia	1 in 78	1.28%	=	0.25	33	15,968
4	🇮🇳 SpiceJet	1 in 102	0.98%	▼ 7	0.25	19	9,209
5	🇱🇰 SriLankan Airlines	1 in 117	0.86%	=	0.25	6	2,896
6	🇦🇪 Emirates	1 in 120	0.84%	▲ 2	0.25	65	31,367
7	🇪🇹 Ethiopian Airlines	1 in 138	0.73%	▼ 8	0.40	16	7,700
8	🇧🇭 Gulf Air	1 in 149	0.67%	▼ 21	0.76	7	3,394
9	🇮🇪 Aer Lingus	1 in 179	0.56%	▲ 3	1.45	10	4,819
10	🇿🇦 South African	1 in 186	0.54%	▼ 3	1.59	11	5,293
11	🇺🇸 Frontier Airlines	1 in 195	0.51%	▼ 10	1.76	13	6,290
12	🇬🇧 British Airways	1 in 197	0.51%	▲ 4	1.79	43	20,858
13	🇰🇪 Kenya Airways	1 in 212	0.47%	▼ 21	2.01	6	2,897
14	🇨🇴 Avianca	1 in 213	0.47%	▲ 7	2.02	26	12,503
15	🇪🇸 Vueling	1 in 227	0.44%	▼ 8	2.21	16	7,710
16	🇦🇪 Air Arabia	1 in 239	0.42%	▼ 14	2.35	9	4,370
17	🇶🇦 Qatar Airways	1 in 250	0.40%	▼ 2	2.46	28	13,537
18	🇬🇧 Virgin Atlantic	1 in 254	0.39%	▼ 40	2.51	6	2,898
19	🇨🇦 WestJet Airlines	1 in 278	0.36%	▲ 10	2.72	14	6,738
20	🇳🇱 KLM	1 in 287	0.35%	▼ 13	2.80	13	6,257
21	🇺🇸 American Airlines	1 in 299	0.33%	▼ 5	2.88	101	48,861
22	🇦🇪 Etihad Airways	1 in 320	0.31%	▼ 9	3.02	11	5,337
23	🇲🇽 Aeromexico	1 in 321	0.31%	▲ 6	3.03	7	3,396
24	🇨🇦 Air Canada	1 in 328	0.30%	▲ 12	3.07	18	8,706
25	🇲🇾 Malaysia Airlines	1 in 330	0.30%	▲ 3	3.08	8	3,869
26	🇪🇸 Air Europa	1 in 365	0.27%	▼ 9	3.27	4	1,935
27	🇫🇷 Air France	1 in 377	0.27%	▲ 13	3.32	19	9,203
28	🇨🇦 Air Transat	1 in 380	0.26%	▲ 18	3.33	3	1,455
29	🇯🇴 Royal Jordanian	1 in 380	0.26%	▲ 11	3.33	2	970
30	🇺🇸 United Airlines	1 in 403	0.25%	▲ 14	3.43	59	28,430
31	🇺🇸 Alaska Airlines	1 in 406	0.25%	▼ 18	3.44	25	12,107
32	🇦🇷 Aerolineas Argentinas	1 in 460	0.22%	▲ 8	3.62	4	1,935
33	🇹🇷 Pegasus Airlines	1 in 479	0.21%	▲ 1	3.68	5	2,405
34	🇬🇧 easyJet	1 in 493	0.20%	▼ 2	3.72	15	7,260
35	🇵🇭 Cebu Pacific	1 in 517	0.19%	▲ 15	3.78	3	1,456
36	🇺🇸 Delta Air Lines	1 in 521	0.19%	▼ 10	3.78	52	25,068
37	🇸🇬 Singapore Airlines	1 in 527	0.19%	▼ 4	3.80	7	3,383
38	🇵🇦 COPA Airlines	1 in 581	0.17%	▼ 14	3.91	5	2,407
39	🇴🇲 Oman Air	1 in 583	0.17%	▼ 1	3.91	6	2,899
40	🇮🇪 Ryanair	1 in 600	0.17%	▼ 11	3.94	22	10,584
41	🇹🇭 Thai Airways	1 in 641	0.16%	▼ 9	4.01	4	1,941
42	🇺🇸 Hawaiian Airlines	1 in 702	0.14%	▲ 15	4.10	3	1,444
43	🇺🇸 Southwest Airlines	1 in 711	0.14%	▼ 11	4.11	31	15,056
44	🇹🇷 Turkish Airlines	1 in 744	0.13%	▼ 9	4.15	14	6,794
45	🇺🇸 Spirit Airlines	1 in 775	0.13%	▼ 11	4.18	5	2,420
46	🇦🇿 Azerbaijan Airlines	1 in 794	0.13%	▼ 12	4.20	1	484
47	🇸🇦 Saudia	1 in 838	0.12%	▲ 22	4.24	7	3,391
48	🇪🇬 EgyptAir	1 in 858	0.12%	▲ 9	4.26	2	967
49	🇮🇹 ITA Airways	1 in 871	0.11%	▼ 9	4.27	4	1,923
50	🇸🇪 SAS Scandinavia	1 in 960	0.10%	▼ 5	4.34	4	1,936
51	🇺🇸 JetBlue	1 in 996	0.10%	▼ 6	4.36	8	3,857
52	🇺🇸 Allegiant Air	1 in 1,021	0.10%	▼ 6	4.38	3	1,444
53	🇵🇰 Pakistan International Airlines	1 in 1,054	0.09%	▲ 25	4.40	1	481
54	🇧🇷 LATAM Brazil	1 in 1,165	0.09%	▲ 7	4.46	4	1,938
55	🇩🇪 Lufthansa	1 in 1,198	0.08%	▲ 17	4.47	7	3,400
56	🇧🇷 GOL Airlines	1 in 1,255	0.08%	▼ 2	4.50	3	1,445
57	🇫🇮 Finnair	1 in 1,255	0.08%	▲ 9	4.50	2	967
58	🇨🇱 LATAM Chile	1 in 1,306	0.08%	▲ 16	4.52	3	1,447
59	🇬🇷 Aegean Airlines	1 in 1,565	0.06%	▲ 22	4.60	1	481
60	🇲🇾 Air Asia	1 in 1,788	0.06%	▲ 2	4.65	3	1,453
61	🇳🇿 Air New Zealand	1 in 1,939	0.05%	▲ 3	4.67	1	483
62	🇨🇭 Swiss	1 in 1,970	0.05%	▲ 4	4.68	1	483
63	🇦🇪 flydubai	1 in 1,980	0.05%	▲ 20	4.68	1	481
64	🇧🇷 Azul	1 in 2,076	0.05%	▲ 6	4.69	3	1,443
65	🇭🇺 Wizz Air	1 in 2,093	0.05%	▲ 21	4.70	1	484
66	🇵🇭 Philippine Airlines	1 in 2,135	0.05%	▲ 21	4.70	1	482
67	🇳🇴 Norwegian	1 in 2,342	0.04%	▲ 9	4.73	1	485
68	🇹🇼 EVA Air	1 in 2,375	0.04%	▲ 10	4.73	1	485
69	🇬🇧 Jet2	1 in 2,692	0.04%	▲ 11	4.76	1	485
70	🇦🇹 Austrian Airlines	1 in 2,705	0.04%	▲ 12	4.77	1	483
71	🇻🇳 Vietnam Airlines	1 in 2,748	0.04%	▲ 13	4.77	1	481
72	🇮🇩 Lion Air	1 in 3,653	0.03%	▲ 14	4.83	1	484
73	🇦🇺 Qantas	1 in 4,057	0.02%	▲ 15	4.84	1	481
74	🇮🇩 Garuda Indonesia	1 in 4,525	0.02%	▲ 16	4.86	1	486
75	🇰🇷 Korean Air	1 in 5,514	0.02%	▲ 17	4.89	1	482
+=	Median					1 in 581	0.17%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 37	2.69%	▲ 1	0.25	23	106,196
2	🇮🇳 Gandhi	Delhi	1 in 43	2.35%	▲ 2	0.25	27	124,620
3	🇬🇧 Heathrow	London	1 in 109	0.92%	▲ 3	0.25	13	60,008
4	🇬🇧 Stansted	London	1 in 147	0.68%	▲ 4	0.68	2	9,232
5	🇶🇦 Hamad	Doha	1 in 169	0.59%	▲ 5	1.24	4	18,467
6	🇺🇸 Orlando	Orlando, FL	1 in 201	0.50%	▲ 6	1.85	4	18,465
7	🇲🇽 Juárez	Mexico City	1 in 202	0.49%	▲ 7	1.87	4	18,462
8	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 8	2.84	1	4,617
9	🇳🇱 Schiphol	Amsterdam	1 in 310	0.32%	▲ 9	2.96	4	18,466
10	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 10	2.98	4	18,465
11	🇸🇬 Changi	Singapore	1 in 375	0.27%	▲ 11	3.31	3	13,848
12	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 12	3.48	1	4,617
13	🇺🇸 SFO	San Francisco	1 in 505	0.20%	▲ 13	3.75	2	9,231
14	🇺🇸 LAX	Los Angeles	1 in 510	0.20%	▲ 14	3.76	3	13,852
15	🇲🇾 KLIA	Kuala Lumpur	1 in 530	0.19%	▲ 15	3.80	2	9,234
16	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 16	3.96	2	9,231
17	🇺🇸 O'Hare	Chicago	1 in 722	0.14%	▲ 17	4.12	2	9,233
18	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 18	4.19	1	4,616
19	🇨🇦 Pearson	Toronto	1 in 851	0.12%	▲ 19	4.26	1	4,616
20	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 20	4.41	1	4,616
21	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 21	4.46	1	4,616
22	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 22	4.52	1	4,617
23	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,880	0.05%	▲ 23	4.66	1	4,616
+=	Median						1 in 416	0.24%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 186	0.54%	0.25	33	15,890
2	Middle East	1 in 347	0.29%	2.26	138	66,713
3	North America	1 in 406	0.25%	2.66	335	161,874
4	Europe	1 in 664	0.15%	3.57	223	107,817
5	Latin America	1 in 775	0.13%	3.77	55	26,514
6	Asia	1 in 794	0.13%	3.80	415	200,099
7	Oceania	1 in 2,624	0.04%	4.64	2	964

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 36	2.78%	0.25	376	181,238
2	🇱🇰 Sri Lanka	1 in 117	0.86%	0.25	6	2,896
3	🇪🇹 Ethiopia	1 in 138	0.73%	0.25	16	7,700
4	🇧🇭 Bahrain	1 in 149	0.67%	0.25	7	3,394
5	🇿🇦 South Africa	1 in 186	0.54%	0.25	11	5,293
6	🇰🇪 Kenya	1 in 212	0.47%	0.52	6	2,897
7	🇨🇴 Colombia	1 in 213	0.47%	0.53	26	12,503
8	🇪🇸 Spain	1 in 227	0.44%	0.82	53	25,613
9	🇶🇦 Qatar	1 in 250	0.40%	1.20	28	13,537
10	🇦🇪 United Arab Emirates	1 in 274	0.37%	1.53	86	41,555
11	🇮🇪 Ireland	1 in 275	0.36%	1.55	32	15,402
12	🇳🇱 Netherlands	1 in 287	0.35%	1.69	13	6,257
13	🇲🇽 Mexico	1 in 321	0.31%	2.04	7	3,396
14	🇨🇦 Canada	1 in 328	0.30%	2.11	35	16,899
15	🇬🇧 United Kingdom	1 in 336	0.30%	2.17	65	31,500
16	🇫🇷 France	1 in 377	0.27%	2.48	19	9,203
17	🇯🇴 Jordan	1 in 380	0.26%	2.50	2	970
18	🇦🇷 Argentina	1 in 460	0.22%	2.94	4	1,935
19	🇸🇬 Singapore	1 in 527	0.19%	3.20	7	3,383
20	🇲🇾 Malaysia	1 in 557	0.18%	3.29	11	5,321
21	🇵🇦 Panama	1 in 581	0.17%	3.36	5	2,407
22	🇹🇷 Turkey	1 in 583	0.17%	3.37	19	9,199
23	🇴🇲 Oman	1 in 583	0.17%	3.37	6	2,899
24	🇺🇸 United States	1 in 598	0.17%	3.41	300	144,976
25	🇹🇭 Thailand	1 in 641	0.16%	3.52	4	1,941
26	🇦🇿 Azerbaijan	1 in 794	0.13%	3.80	1	484
27	🇵🇭 Philippines	1 in 832	0.12%	3.86	4	1,938
28	🇸🇦 Saudi Arabia	1 in 838	0.12%	3.87	7	3,391
29	🇪🇬 Egypt	1 in 858	0.12%	3.89	2	967
30	🇮🇹 Italy	1 in 871	0.11%	3.91	4	1,923
31	🇸🇪 Sweden	1 in 960	0.10%	4.01	4	1,936
32	🇵🇰 Pakistan	1 in 1,054	0.09%	4.10	1	481
33	🇩🇪 Germany	1 in 1,198	0.08%	4.21	7	3,400
34	🇧🇷 Brazil	1 in 1,255	0.08%	4.24	10	4,826
35	🇫🇮 Finland	1 in 1,255	0.08%	4.24	2	967
36	🇨🇱 Chile	1 in 1,306	0.08%	4.27	3	1,447
37	🇬🇷 Greece	1 in 1,565	0.06%	4.39	1	481
38	🇳🇿 New Zealand	1 in 1,939	0.05%	4.51	1	483
39	🇨🇭 Switzerland	1 in 1,970	0.05%	4.52	1	483
40	🇭🇺 Hungary	1 in 2,093	0.05%	4.55	1	484
41	🇳🇴 Norway	1 in 2,342	0.04%	4.59	1	485
42	🇹🇼 Taiwan	1 in 2,375	0.04%	4.60	1	485
43	🇦🇹 Austria	1 in 2,705	0.04%	4.65	1	483
44	🇻🇳 Vietnam	1 in 2,748	0.04%	4.65	1	481
45	🇮🇩 Indonesia	1 in 4,042	0.02%	4.76	2	969
46	🇦🇺 Australia	1 in 4,057	0.02%	4.77	1	481
47	🇰🇷 South Korea	1 in 5,514	0.02%	4.83	1	482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇰🇷 Korean Air
🥈 🇮🇩 Garuda Indonesia		🥉 🇦🇺 Qantas

🧳💨 Luggage Losers