A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Air India	1 in 40	2.53%	▼ 2	0.25	114	55,115
2	🇿🇦 South African	1 in 78	1.28%	▼ 7	0.25	26	12,578
3	🇮🇳 IndiGo	1 in 79	1.27%	▼ 7	0.25	77	37,397
4	🇪🇸 Iberia	1 in 89	1.12%	▼ 2	0.25	29	13,942
5	🇰🇪 Kenya Airways	1 in 98	1.02%	▼ 33	0.25	13	6,283
6	🇬🇧 British Airways	1 in 102	0.98%	▲ 1	0.25	84	40,494
7	🇨🇦 Air Canada	1 in 112	0.90%	▼ 24	0.25	53	25,587
8	🇮🇪 Aer Lingus	1 in 119	0.84%	=	0.25	15	7,257
9	🇨🇦 WestJet Airlines	1 in 126	0.80%	▼ 19	0.25	31	14,932
10	🇮🇳 SpiceJet	1 in 139	0.72%	▲ 6	0.44	14	6,745
11	🇲🇦 Royal Air Maroc	1 in 145	0.69%	▲ 9	0.64	12	5,822
12	🇺🇸 Frontier Airlines	1 in 150	0.67%	▼ 6	0.78	17	8,190
13	🇪🇹 Ethiopian Airlines	1 in 169	0.59%	▼ 3	1.25	13	6,273
14	🇺🇸 Southwest Airlines	1 in 171	0.59%	▼ 23	1.29	130	62,760
15	🇦🇪 Etihad Airways	1 in 208	0.48%	▲ 8	1.95	17	8,216
16	🇺🇸 Spirit Airlines	1 in 217	0.46%	▲ 3	2.07	18	8,657
17	🇬🇧 Virgin Atlantic	1 in 218	0.46%	▼ 21	2.10	7	3,379
18	🇶🇦 Qatar Airways	1 in 240	0.42%	▼ 15	2.36	29	14,073
19	🇦🇪 Emirates	1 in 242	0.41%	▼ 8	2.38	32	15,493
20	🇺🇸 American Airlines	1 in 247	0.40%	▲ 6	2.44	122	59,105
21	🇺🇸 United Airlines	1 in 261	0.38%	▼ 17	2.57	91	43,887
22	🇧🇭 Gulf Air	1 in 262	0.38%	▼ 16	2.58	4	1,935
23	🇪🇸 Vueling	1 in 303	0.33%	▲ 11	2.91	12	5,775
24	🇳🇱 KLM	1 in 310	0.32%	▲ 13	2.96	12	5,790
25	🇺🇸 Delta Air Lines	1 in 314	0.32%	▼ 1	2.99	86	41,527
26	🇲🇽 Aeromexico	1 in 323	0.31%	▼ 12	3.04	7	3,376
27	🇳🇿 Air New Zealand	1 in 323	0.31%	▲ 26	3.04	6	2,900
28	🇨🇭 Swiss	1 in 330	0.30%	▼ 10	3.08	6	2,885
29	🇪🇸 Air Europa	1 in 365	0.27%	▼ 9	3.26	4	1,938
30	🇮🇪 Ryanair	1 in 409	0.24%	▼ 2	3.45	32	15,506
31	🇳🇵 Nepal Airlines	1 in 415	0.24%	▼ 7	3.47	1	481
32	🇦🇪 Air Arabia	1 in 433	0.23%	▲ 17	3.54	5	2,415
33	🇸🇦 Saudia	1 in 454	0.22%	▼ 5	3.61	13	6,260
34	🇨🇴 Avianca	1 in 457	0.22%	▲ 15	3.61	12	5,818
35	🇸🇬 Singapore Airlines	1 in 461	0.22%	▲ 11	3.63	8	3,868
36	🇦🇷 Aerolineas Argentinas	1 in 463	0.22%	▼ 2	3.63	4	1,926
37	🇺🇸 JetBlue	1 in 498	0.20%	▲ 2	3.73	16	7,705
38	🇬🇷 Aegean Airlines	1 in 520	0.19%	=	3.78	3	1,449
39	🇧🇷 LATAM Brazil	1 in 521	0.19%	▲ 9	3.78	9	4,333
40	🇹🇷 Turkish Airlines	1 in 522	0.19%	▲ 17	3.79	20	9,691
41	🇬🇧 Jet2	1 in 541	0.18%	▲ 3	3.83	5	2,414
42	🇫🇷 Air France	1 in 555	0.18%	▲ 8	3.86	13	6,254
43	🇩🇪 Lufthansa	1 in 559	0.18%	▲ 7	3.87	15	7,279
44	🇪🇬 EgyptAir	1 in 571	0.18%	▲ 6	3.89	3	1,452
45	🇨🇱 LATAM Chile	1 in 649	0.15%	▲ 7	4.02	6	2,911
46	🇲🇾 Malaysia Airlines	1 in 663	0.15%	▲ 8	4.04	4	1,923
47	🇭🇺 Wizz Air	1 in 697	0.14%	▲ 9	4.09	3	1,456
48	🇯🇴 Royal Jordanian	1 in 763	0.13%	▲ 10	4.17	1	483
49	🇸🇪 SAS Scandinavia	1 in 766	0.13%	▲ 24	4.17	5	2,426
50	🇦🇺 Qantas	1 in 808	0.12%	▲ 12	4.22	5	2,416
51	🇭🇰 Cathay Pacific	1 in 815	0.12%	▲ 22	4.22	5	2,413
52	🇫🇮 Finnair	1 in 833	0.12%	▲ 14	4.24	3	1,456
53	🇮🇹 ITA Airways	1 in 869	0.12%	▲ 31	4.27	4	1,927
54	🇴🇲 Oman Air	1 in 873	0.11%	▲ 16	4.27	4	1,936
55	🇹🇳 Tunisair	1 in 924	0.11%	▲ 17	4.31	1	482
56	🇬🇧 easyJet	1 in 930	0.11%	▲ 39	4.32	8	3,850
57	🇵🇦 COPA Airlines	1 in 960	0.10%	▲ 37	4.34	3	1,457
58	🇦🇪 flydubai	1 in 989	0.10%	▲ 20	4.36	2	963
59	🇺🇸 Allegiant Air	1 in 1,015	0.10%	▲ 21	4.38	3	1,453
60	🇺🇸 Alaska Airlines	1 in 1,016	0.10%	▲ 22	4.38	10	4,837
61	🇵🇰 Pakistan International Airlines	1 in 1,052	0.10%	▲ 23	4.40	1	482
62	🇲🇾 Air Asia	1 in 1,074	0.09%	▲ 24	4.41	5	2,418
63	🇹🇷 Pegasus Airlines	1 in 1,187	0.08%	▲ 25	4.47	2	971
64	🇮🇩 Garuda Indonesia	1 in 1,523	0.07%	▲ 26	4.58	3	1,442
65	🇵🇭 Cebu Pacific	1 in 1,558	0.06%	▲ 27	4.59	1	483
66	🇵🇭 Philippine Airlines	1 in 2,128	0.05%	▲ 28	4.70	1	484
67	🇳🇴 Norwegian	1 in 2,343	0.04%	▲ 29	4.73	1	485
68	🇹🇭 Thai Airways	1 in 2,570	0.04%	▲ 30	4.75	1	484
69	🇦🇹 Austrian Airlines	1 in 2,700	0.04%	▲ 31	4.77	1	484
70	🇻🇳 Vietnam Airlines	1 in 2,722	0.04%	▲ 32	4.77	1	485
71	🇳🇱 Transavia	1 in 2,836	0.04%	▲ 33	4.78	1	482
72	🇧🇷 Azul	1 in 3,085	0.03%	▲ 34	4.79	2	971
73	🇦🇺 Virgin Australia	1 in 3,218	0.03%	▲ 52	4.80	1	482
74	🇩🇪 Eurowings	1 in 3,477	0.03%	▲ 36	4.82	1	482
75	🇮🇩 Lion Air	1 in 3,643	0.03%	▲ 37	4.83	1	485
76	🇸🇬 Scoot	1 in 4,144	0.02%	▲ 38	4.85	1	486
77	🇯🇵 Japan Airlines (JAL)	1 in 5,216	0.02%	▲ 39	4.88	1	483
+=	Median					1 in 521	0.19%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 Heathrow	London	1 in 37	2.69%	▲ 1	0.25	38	175,455
2	🇮🇳 Shivaji	Mumbai	1 in 71	1.41%	▲ 2	0.25	12	55,400
3	🇮🇳 Gandhi	Delhi	1 in 88	1.13%	▲ 3	0.25	13	60,016
4	🇲🇽 Juárez	Mexico City	1 in 162	0.62%	▲ 4	1.09	5	23,081
5	🇺🇸 Sea-Tac	Seattle	1 in 170	0.59%	▲ 5	1.27	5	23,077
6	🇧🇪 Brussels	Brussels	1 in 199	0.50%	▲ 6	1.82	2	9,234
7	🇺🇸 Orlando	Orlando, FL	1 in 201	0.50%	▲ 7	1.85	4	18,466
8	🇬🇧 Gatwick	London	1 in 206	0.49%	▲ 8	1.93	4	18,467
9	🇺🇸 Denver	Denver, CO	1 in 222	0.45%	▲ 9	2.15	5	23,083
10	🇬🇧 Stansted	London	1 in 293	0.34%	▲ 10	2.84	1	4,616
11	🇺🇸 LAX	Los Angeles	1 in 382	0.26%	▲ 11	3.34	4	18,467
12	🇺🇸 Miami	Miami	1 in 399	0.25%	▲ 12	3.41	2	9,235
13	🇺🇸 Dallas/Fort Worth	Dallas	1 in 405	0.25%	▲ 13	3.43	3	13,849
14	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 14	3.47	3	13,849
15	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 15	3.49	3	13,849
16	🇪🇸 El Prat	Barcelona	1 in 427	0.23%	▲ 16	3.52	2	9,232
17	🇬🇧 Luton	London	1 in 488	0.20%	▲ 17	3.70	1	4,616
18	🇦🇪 Dubai	Dubai	1 in 532	0.19%	▲ 18	3.81	3	13,849
19	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 19	3.87	2	9,233
20	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 20	3.91	2	9,233
21	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 794	0.13%	▲ 21	4.20	1	4,617
22	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 830	0.12%	▲ 22	4.24	1	4,617
23	🇨🇦 Pearson	Toronto	1 in 851	0.12%	▲ 23	4.26	1	4,616
24	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 24	4.33	2	9,234
25	🇺🇸 SFO	San Francisco	1 in 1,010	0.10%	▲ 25	4.37	1	4,616
26	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 26	4.41	1	4,617
27	🇺🇸 O'Hare	Chicago	1 in 1,444	0.07%	▲ 27	4.56	1	4,615
+=	Median						1 in 413	0.24%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 145	0.69%	0.25	65	31,438
2	North America	1 in 247	0.40%	1.15	577	278,640
3	Middle East	1 in 443	0.23%	2.86	110	53,227
4	Latin America	1 in 521	0.19%	3.18	43	20,793
5	Europe	1 in 548	0.18%	3.27	286	138,072
6	Oceania	1 in 808	0.12%	3.82	12	5,798
7	Asia	1 in 1,074	0.09%	4.12	239	115,675

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇿🇦 South Africa	1 in 78	1.28%	0.25	26	12,578
2	🇮🇳 India	1 in 79	1.27%	0.25	205	99,257
3	🇰🇪 Kenya	1 in 98	1.02%	0.25	13	6,283
4	🇨🇦 Canada	1 in 118	0.85%	0.25	84	40,519
5	🇲🇦 Morocco	1 in 145	0.69%	0.25	12	5,822
6	🇪🇹 Ethiopia	1 in 169	0.59%	0.25	13	6,273
7	🇮🇪 Ireland	1 in 184	0.54%	0.25	47	22,763
8	🇶🇦 Qatar	1 in 240	0.42%	1.04	29	14,073
9	🇺🇸 United States	1 in 261	0.38%	1.36	493	238,121
10	🇧🇭 Bahrain	1 in 262	0.38%	1.37	4	1,935
11	🇪🇸 Spain	1 in 303	0.33%	1.87	45	21,656
12	🇦🇪 United Arab Emirates	1 in 310	0.32%	1.94	56	27,087
13	🇬🇧 United Kingdom	1 in 311	0.32%	1.95	104	50,137
14	🇲🇽 Mexico	1 in 323	0.31%	2.06	7	3,376
15	🇳🇿 New Zealand	1 in 323	0.31%	2.06	6	2,900
16	🇨🇭 Switzerland	1 in 330	0.30%	2.12	6	2,885
17	🇳🇵 Nepal	1 in 415	0.24%	2.71	1	481
18	🇸🇦 Saudi Arabia	1 in 454	0.22%	2.91	13	6,260
19	🇨🇴 Colombia	1 in 457	0.22%	2.92	12	5,818
20	🇦🇷 Argentina	1 in 463	0.22%	2.95	4	1,926
21	🇬🇷 Greece	1 in 520	0.19%	3.17	3	1,449
22	🇫🇷 France	1 in 555	0.18%	3.29	13	6,254
23	🇳🇱 Netherlands	1 in 560	0.18%	3.30	13	6,272
24	🇪🇬 Egypt	1 in 571	0.18%	3.34	3	1,452
25	🇨🇱 Chile	1 in 649	0.15%	3.54	6	2,911
26	🇭🇺 Hungary	1 in 697	0.14%	3.64	3	1,456
27	🇹🇷 Turkey	1 in 725	0.14%	3.69	22	10,662
28	🇯🇴 Jordan	1 in 763	0.13%	3.76	1	483
29	🇸🇪 Sweden	1 in 766	0.13%	3.76	5	2,426
30	🇭🇰 Hong Kong	1 in 815	0.12%	3.83	5	2,413
31	🇲🇾 Malaysia	1 in 820	0.12%	3.84	9	4,341
32	🇸🇬 Singapore	1 in 829	0.12%	3.85	9	4,353
33	🇫🇮 Finland	1 in 833	0.12%	3.86	3	1,456
34	🇮🇹 Italy	1 in 869	0.12%	3.91	4	1,927
35	🇴🇲 Oman	1 in 873	0.11%	3.91	4	1,936
36	🇧🇷 Brazil	1 in 892	0.11%	3.93	11	5,304
37	🇹🇳 Tunisia	1 in 924	0.11%	3.97	1	482
38	🇵🇦 Panama	1 in 960	0.10%	4.01	3	1,457
39	🇩🇪 Germany	1 in 964	0.10%	4.01	16	7,761
40	🇵🇰 Pakistan	1 in 1,052	0.10%	4.10	1	482
41	🇦🇺 Australia	1 in 1,291	0.08%	4.26	6	2,899
42	🇵🇭 Philippines	1 in 1,799	0.06%	4.47	2	967
43	🇮🇩 Indonesia	1 in 2,148	0.05%	4.56	4	1,927
44	🇳🇴 Norway	1 in 2,343	0.04%	4.59	1	485
45	🇹🇭 Thailand	1 in 2,570	0.04%	4.63	1	484
46	🇦🇹 Austria	1 in 2,700	0.04%	4.65	1	484
47	🇻🇳 Vietnam	1 in 2,722	0.04%	4.65	1	485
48	🇯🇵 Japan	1 in 5,216	0.02%	4.82	1	483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 Air India
🥈 🇿🇦 South African		🥉 🇮🇳 IndiGo

	🏆 🇯🇵 Japan Airlines (JAL)
🥈 🇸🇬 Scoot		🥉 🇮🇩 Lion Air

🧳💨 Luggage Losers