LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 24,715 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Frontier Airlines 1 in 234.30%▼ 70.2511052,907
2🇮🇳 IndiGo 1 in 501.99%▲ 10.2512258,764
3🇮🇳 Air India 1 in 541.86%=0.258440,519
4🇰🇪 Kenya Airways 1 in 751.33%▼ 280.25178,204
5🇪🇸 Iberia 1 in 951.05%▲ 10.252713,083
6🇮🇪 Aer Lingus 1 in 1050.96%▲ 10.25178,222
7🇲🇽 Aeromexico 1 in 1190.84%▼ 250.25199,205
8🇮🇳 SpiceJet 1 in 1220.82%▼ 240.25167,704
9🇬🇧 Virgin Atlantic 1 in 1390.72%▼ 20.43115,323
10🇺🇸 Spirit Airlines 1 in 1690.59%=1.262311,071
11🇬🇧 British Airways 1 in 1980.51%▼ 111.804320,819
12🇲🇦 Royal Air Maroc 1 in 2180.46%▼ 12.1083,869
13🇦🇪 Emirates 1 in 2290.44%▲ 12.233416,377
14🇹🇷 Turkish Airlines 1 in 2430.41%▼ 72.404320,781
15🇨🇭 Swiss 1 in 2460.41%▼ 172.4383,868
16🇶🇦 Qatar Airways 1 in 2500.40%▼ 12.472813,504
17🇨🇦 Air Canada 1 in 2560.39%▼ 62.522311,168
18🇬🇧 easyJet 1 in 2560.39%▼ 22.532913,977
19🇵🇰 Pakistan International Airlines 1 in 2630.38%▲ 122.5941,929
20🇳🇱 KLM 1 in 2660.38%▼ 122.62146,769
21🇺🇸 American Airlines 1 in 2770.36%▲ 72.7110952,774
22🇪🇸 Air Europa 1 in 2940.34%▼ 102.8552,404
23🇺🇸 Delta Air Lines 1 in 2970.34%▼ 62.879143,968
24🇨🇴 Avianca 1 in 3250.31%▲ 93.05178,188
25🇪🇸 Vueling 1 in 3280.30%▼ 73.07115,334
26🇬🇧 Jet2 1 in 3390.29%▼ 63.1383,849
27🇺🇸 United Airlines 1 in 3440.29%▲ 93.166933,242
28🇲🇾 Batik Air Malaysia 1 in 3500.29%▲ 223.1931,450
29🇱🇰 SriLankan Airlines 1 in 3510.29%▲ 273.192964
30🇨🇦 WestJet Airlines 1 in 3530.28%▲ 213.20115,314
31🇦🇪 Etihad Airways 1 in 3540.28%▲ 63.21104,823
32🇸🇦 Saudia 1 in 3680.27%▲ 23.28167,731
33🇯🇴 Royal Jordanian 1 in 3820.26%▲ 13.342965
34🇮🇪 Ryanair 1 in 3970.25%▲ 183.413315,964
35🇭🇺 Wizz Air 1 in 4210.24%▲ 33.5052,407
36🇧🇷 LATAM Brazil 1 in 4680.21%▲ 43.65104,824
37🇹🇷 Pegasus Airlines 1 in 4780.21%▲ 183.6752,411
38🇸🇪 SAS Scandinavia 1 in 4830.21%▲ 63.6983,849
39🇨🇱 LATAM Chile 1 in 4910.20%▲ 123.7183,852
40🇫🇷 Air France 1 in 5120.20%▲ 143.76146,780
41🇧🇭 Gulf Air 1 in 5240.19%▲ 93.792967
42🇲🇾 Malaysia Airlines 1 in 5260.19%▲ 103.8052,423
43🇺🇸 JetBlue 1 in 5320.19%▲ 153.81157,219
44🇪🇹 Ethiopian Airlines 1 in 5500.18%▲ 123.8541,927
45🇪🇬 EgyptAir 1 in 5700.18%▲ 133.8931,457
46🇮🇹 ITA Airways 1 in 5760.17%▲ 143.9062,906
47🇺🇸 Southwest Airlines 1 in 5970.17%▲ 163.943717,948
48🇧🇪 Brussels Airlines 1 in 6010.17%▲ 163.952971
49🇸🇬 Singapore Airlines 1 in 6120.16%▲ 173.9762,912
50🇦🇷 Aerolineas Argentinas 1 in 6150.16%▲ 183.9731,450
51🇫🇮 Finnair 1 in 6270.16%▲ 193.9941,935
52🇮🇱 El Al 1 in 7330.14%▲ 204.142965
53🇦🇺 Qantas 1 in 8060.12%▲ 214.2152,422
54🇲🇾 Air Asia 1 in 8980.11%▲ 224.3062,890
55🇳🇱 Transavia 1 in 9420.11%▲ 234.3331,452
56🇷🇸 Air Serbia 1 in 9530.10%▲ 244.341484
57🇦🇪 flydubai 1 in 9900.10%▲ 254.362963
58🇦🇪 Air Arabia 1 in 1,0840.09%▲ 264.422964
59🇮🇸 Icelandair 1 in 1,1140.09%▲ 274.431483
60🇹🇭 Thai Airways 1 in 1,2830.08%▲ 284.512970
61🇻🇳 Vietnam Airlines 1 in 1,3690.07%▲ 294.542965
62🇺🇸 Alaska Airlines 1 in 1,4550.07%▲ 304.5673,380
63🇺🇸 Allegiant Air 1 in 1,5260.07%▲ 314.592966
64🇦🇺 Virgin Australia 1 in 1,6110.06%▲ 404.612963
65🇩🇪 Lufthansa 1 in 1,6910.06%▲ 334.6352,408
66🇴🇲 Oman Air 1 in 1,7400.06%▲ 344.642971
67🇳🇿 Air New Zealand 1 in 1,9340.05%▲ 354.671484
68🇿🇦 South African 1 in 2,0260.05%▲ 364.691485
69🇭🇰 Cathay Pacific 1 in 2,0340.05%▲ 374.692967
70🇧🇷 Azul 1 in 2,0660.05%▲ 384.6931,450
71🇵🇭 Philippine Airlines 1 in 2,1390.05%▲ 394.701481
72🇵🇦 COPA Airlines 1 in 2,8920.03%▲ 404.781483
73🇧🇷 GOL Airlines 1 in 3,7580.03%▲ 414.831482
74🇸🇬 Scoot 1 in 4,1790.02%▲ 424.851482
75🇮🇩 Garuda Indonesia 1 in 4,5500.02%▲ 434.861483
76🇯🇵 Japan Airlines (JAL) 1 in 5,2380.02%▲ 444.881481
77🇨🇳 Xiamen Airlines 1 in 5,4220.02%▲ 454.881485
78🇯🇵 ANA 1 in 7,3510.01%▲ 464.911485
79🇨🇳 China Eastern 1 in 16,3210.01%▲ 474.961484
+= Median 1 in 5120.20%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇺🇸 Frontier Airlines
🥈
🇮🇳 IndiGo 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇯🇵 ANA 		                  🥉
🇨🇳 Xiamen Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 293.41%▲ 10.251046,154
2🇺🇸 Liberty Newark, NJ 1 in 303.31%▲ 20.2526120,003
3🇬🇧 London City London 1 in 621.62%▲ 30.2514,616
4🇮🇳 Shivaji Mumbai 1 in 851.17%▲ 40.251046,161
5🇮🇳 Gandhi Delhi 1 in 961.05%▲ 50.251255,407
6🇬🇧 Gatwick London 1 in 1030.97%▲ 60.25836,931
7🇬🇧 Heathrow London 1 in 1180.85%▲ 70.251255,403
8🇧🇪 Brussels Brussels 1 in 1990.50%▲ 81.8229,231
9🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 91.87418,469
10🇨🇳 Hongqiao Shanghai 1 in 2530.40%▲ 102.49313,849
11🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 113.29313,852
12🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 123.37313,849
13🇨🇦 Pearson Toronto 1 in 4260.23%▲ 133.5129,233
14🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 143.5229,233
15🇺🇸 McCarran Las Vegas 1 in 4390.23%▲ 153.5629,233
16🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 163.68313,851
17🇬🇧 Luton London 1 in 4880.20%▲ 173.7014,616
18🇺🇸 SFO San Francisco 1 in 5050.20%▲ 183.7529,234
19🇨🇭 Zurich Zurich 1 in 5230.19%▲ 193.7914,616
20🇲🇾 KLIA Kuala Lumpur 1 in 5300.19%▲ 203.8029,233
21🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 213.9629,233
22🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 223.9829,231
23🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 233.9929,233
24🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 244.1729,232
25🇺🇸 Miami Miami 1 in 7970.13%▲ 254.2114,617
26🇦🇪 Dubai Dubai 1 in 7980.13%▲ 264.2129,235
27🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 274.2414,616
28🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 284.4114,617
29🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 294.4414,617
30🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 304.6614,616
+= Median 1 in 4590.22%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3130.32%1.963014,485
2North America1 in 3440.29%2.24497239,958
3Europe1 in 3970.25%2.61303146,477
4Middle East1 in 5240.19%3.1910349,685
5Latin America1 in 5460.18%3.266229,934
6Asia1 in 1,2830.08%4.26261125,837
7Oceania1 in 1,6110.06%4.4183,869


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 541.86%0.25222106,986
2🇰🇪 Kenya1 in 751.33%0.25178,204
3🇲🇽 Mexico1 in 1190.84%0.25199,205
4🇮🇪 Ireland1 in 1660.60%0.255024,187
5🇲🇦 Morocco1 in 2180.46%0.6583,869
6🇬🇧 United Kingdom1 in 2230.45%0.749143,968
7🇨🇭 Switzerland1 in 2460.41%1.1483,868
8🇶🇦 Qatar1 in 2500.40%1.202813,504
9🇵🇰 Pakistan1 in 2630.38%1.3941,929
10🇪🇸 Spain1 in 2940.34%1.774320,821
11🇨🇦 Canada1 in 2970.34%1.803416,482
12🇹🇷 Turkey1 in 3220.31%2.054823,192
13🇨🇴 Colombia1 in 3250.31%2.07178,188
14🇺🇸 United States1 in 3440.29%2.24463223,476
15🇱🇰 Sri Lanka1 in 3510.29%2.292964
16🇸🇦 Saudi Arabia1 in 3680.27%2.42167,731
17🇯🇴 Jordan1 in 3820.26%2.512965
18🇳🇱 Netherlands1 in 4140.24%2.71178,221
19🇭🇺 Hungary1 in 4210.24%2.7552,407
20🇸🇪 Sweden1 in 4830.21%3.0383,849
21🇨🇱 Chile1 in 4910.20%3.0683,852
22🇫🇷 France1 in 5120.20%3.15146,780
23🇦🇪 United Arab Emirates1 in 5210.19%3.184823,126
24🇧🇭 Bahrain1 in 5240.19%3.192967
25🇲🇾 Malaysia1 in 5260.19%3.20146,763
26🇪🇹 Ethiopia1 in 5500.18%3.2741,927
27🇪🇬 Egypt1 in 5700.18%3.3331,457
28🇮🇹 Italy1 in 5760.17%3.3562,906
29🇧🇪 Belgium1 in 6010.17%3.422971
30🇦🇷 Argentina1 in 6150.16%3.4531,450
31🇫🇮 Finland1 in 6270.16%3.4941,935
32🇮🇱 Israel1 in 7330.14%3.702965
33🇷🇸 Serbia1 in 9530.10%4.001484
34🇸🇬 Singapore1 in 1,0680.09%4.1173,393
35🇦🇺 Australia1 in 1,0740.09%4.1273,385
36🇮🇸 Iceland1 in 1,1140.09%4.151483
37🇹🇭 Thailand1 in 1,2830.08%4.262970
38🇻🇳 Vietnam1 in 1,3690.07%4.312965
39🇩🇪 Germany1 in 1,6910.06%4.4452,408
40🇴🇲 Oman1 in 1,7400.06%4.452971
41🇳🇿 New Zealand1 in 1,9340.05%4.511484
42🇿🇦 South Africa1 in 2,0260.05%4.531485
43🇭🇰 Hong Kong1 in 2,0340.05%4.532967
44🇧🇷 Brazil1 in 2,0660.05%4.54146,756
45🇵🇭 Philippines1 in 2,1390.05%4.561481
46🇵🇦 Panama1 in 2,8920.03%4.671483
47🇮🇩 Indonesia1 in 4,5500.02%4.791483
48🇯🇵 Japan1 in 6,1170.02%4.842966
49🇨🇳 China1 in 8,1400.01%4.882968

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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