LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 6 days ago from 22,266 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 432.35%▼ 10.2510651,333
2🇪🇸 Iberia 1 in 891.12%▼ 30.252913,974
3🇮🇳 IndiGo 1 in 941.06%▼ 90.256531,309
4🇬🇧 British Airways 1 in 1100.91%▼ 20.257737,404
5🇰🇪 Kenya Airways 1 in 1160.87%▼ 220.25115,318
6🇨🇦 Air Canada 1 in 1200.83%▼ 150.254923,773
7🇮🇪 Aer Lingus 1 in 1270.79%▼ 200.25146,757
8🇿🇦 South African 1 in 1360.74%▲ 40.33157,252
9🇦🇪 Emirates 1 in 1410.71%▼ 150.525526,530
10🇮🇳 SpiceJet 1 in 1760.57%▲ 21.40115,321
11🇺🇸 Southwest Airlines 1 in 1780.56%▼ 161.4312560,284
12🇦🇪 Etihad Airways 1 in 2070.48%▼ 151.94178,250
13🇺🇸 Frontier Airlines 1 in 2110.47%▼ 142.00125,822
14🇲🇦 Royal Air Maroc 1 in 2180.46%▼ 132.1083,873
15🇬🇧 Virgin Atlantic 1 in 2180.46%▼ 122.1073,375
16🇺🇸 United Airlines 1 in 2250.45%▼ 92.1810550,953
17🇨🇦 WestJet Airlines 1 in 2280.44%▲ 142.22178,238
18🇺🇸 Spirit Airlines 1 in 2290.44%▲ 12.23178,187
19🇶🇦 Qatar Airways 1 in 2340.43%▲ 92.303014,432
20🇪🇹 Ethiopian Airlines 1 in 2440.41%▼ 72.4094,349
21🇧🇭 Gulf Air 1 in 2620.38%▼ 62.5941,933
22🇺🇸 American Airlines 1 in 2750.36%=2.6911053,171
23🇪🇸 Vueling 1 in 2800.36%▲ 102.74136,255
24🇲🇽 Aeromexico 1 in 2820.36%▼ 32.7583,873
25🇺🇸 Delta Air Lines 1 in 3260.31%▲ 23.068340,095
26🇨🇭 Swiss 1 in 3270.31%▼ 13.0762,909
27🇪🇬 EgyptAir 1 in 3430.29%=3.1552,418
28🇪🇸 Air Europa 1 in 3650.27%▲ 273.2641,938
29🇸🇦 Saudia 1 in 3670.27%▲ 23.28167,740
30🇦🇷 Aerolineas Argentinas 1 in 3710.27%▲ 33.2952,404
31🇳🇱 KLM 1 in 3730.27%▲ 43.30104,814
32🇹🇷 Pegasus Airlines 1 in 3970.25%▲ 53.4062,903
33🇳🇵 Nepal Airlines 1 in 4130.24%▲ 63.471484
34🇹🇷 Turkish Airlines 1 in 4170.24%▲ 73.482512,114
35🇮🇪 Ryanair 1 in 4510.22%▲ 283.602914,070
36🇺🇸 JetBlue 1 in 4690.21%▲ 93.65178,192
37🇦🇪 Air Arabia 1 in 5390.19%▲ 103.8241,939
38🇬🇧 Jet2 1 in 5410.18%▲ 273.8352,415
39🇨🇴 Avianca 1 in 5490.18%▲ 123.85104,842
40🇫🇷 Air France 1 in 5530.18%▲ 133.86136,275
41🇩🇪 Lufthansa 1 in 5590.18%▲ 153.87157,287
42🇲🇾 Malaysia Airlines 1 in 6620.15%▲ 154.0441,927
43🇦🇺 Qantas 1 in 6700.15%▲ 254.0562,914
44🇭🇺 Wizz Air 1 in 6980.14%▲ 174.0931,453
45🇸🇬 Singapore Airlines 1 in 7370.14%▲ 304.1452,418
46🇯🇴 Royal Jordanian 1 in 7640.13%▲ 194.171482
47🇧🇷 LATAM Brazil 1 in 7760.13%▲ 284.1862,910
48🇬🇷 Aegean Airlines 1 in 7770.13%▲ 214.192969
49🇺🇸 Alaska Airlines 1 in 8500.12%▲ 224.26125,782
50🇴🇲 Oman Air 1 in 8740.11%▲ 234.2841,933
51🇬🇧 easyJet 1 in 9220.11%▲ 244.3183,882
52🇨🇱 LATAM Chile 1 in 9800.10%▲ 254.3541,928
53🇦🇪 flydubai 1 in 9880.10%▲ 264.362965
54🇭🇰 Cathay Pacific 1 in 1,0120.10%▲ 454.3741,943
55🇺🇸 Allegiant Air 1 in 1,0140.10%▲ 284.3831,454
56🇲🇾 Batik Air Malaysia 1 in 1,0440.10%▲ 294.391486
57🇵🇰 Pakistan International Airlines 1 in 1,0520.10%▲ 304.401482
58🇲🇾 Air Asia 1 in 1,0690.09%▲ 384.4152,428
59🇨🇦 Air Transat 1 in 1,1390.09%▲ 324.441486
60🇳🇴 Norwegian 1 in 1,1710.09%▲ 334.462971
61🇸🇪 SAS Scandinavia 1 in 1,2810.08%▲ 454.5131,451
62🇳🇱 Transavia 1 in 1,4130.07%▲ 354.552968
63🇵🇦 COPA Airlines 1 in 1,4480.07%▲ 364.562966
64🇵🇭 Cebu Pacific 1 in 1,5530.06%▲ 374.591485
65🇦🇺 Virgin Australia 1 in 1,6020.06%▲ 384.602968
66🇵🇭 Philippine Airlines 1 in 2,1380.05%▲ 394.701481
67🇮🇩 Garuda Indonesia 1 in 2,2670.04%▲ 404.722969
68🇫🇮 Finnair 1 in 2,5140.04%▲ 414.751483
69🇹🇭 Thai Airways 1 in 2,5830.04%▲ 424.751482
70🇦🇹 Austrian Airlines 1 in 2,7150.04%▲ 434.771481
71🇻🇳 Vietnam Airlines 1 in 2,7430.04%▲ 444.771482
72🇧🇷 Azul 1 in 3,1040.03%▲ 454.802965
73🇮🇹 ITA Airways 1 in 3,4820.03%▲ 464.821481
74🇩🇪 Eurowings 1 in 3,4820.03%▲ 474.821481
75🇮🇩 Lion Air 1 in 3,6700.03%▲ 614.831481
76🇯🇵 Japan Airlines (JAL) 1 in 5,2000.02%▲ 494.881485
+= Median 1 in 5450.18%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇪🇸 Iberia 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇮🇩 Lion Air 		                  🥉
🇩🇪 Eurowings


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Heathrow London 1 in 372.69%▲ 10.2538175,436
2🇮🇳 Gandhi Delhi 1 in 821.22%▲ 20.251464,616
3🇮🇳 Shivaji Mumbai 1 in 1070.94%▲ 30.25836,926
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,847
5🇲🇽 Juárez Mexico City 1 in 1350.74%▲ 50.30627,700
6🇺🇸 Sea-Tac Seattle 1 in 1700.59%▲ 61.27523,080
7🇬🇧 Gatwick London 1 in 2060.49%▲ 71.93418,466
8🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 82.64313,848
9🇬🇧 Stansted London 1 in 2930.34%▲ 92.8414,617
10🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 102.91418,468
11🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 112.98418,467
12🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 123.29313,849
13🇺🇸 LAX Los Angeles 1 in 3820.26%▲ 133.34418,462
14🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 143.37313,847
15🇬🇧 Luton London 1 in 4880.20%▲ 153.7014,617
16🇸🇬 Changi Singapore 1 in 5630.18%▲ 163.8729,232
17🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 173.9829,231
18🇶🇦 Hamad Doha 1 in 6750.15%▲ 184.0614,617
19🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 194.1414,617
20🇺🇸 Miami Miami 1 in 7970.13%▲ 204.2114,617
21🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 214.2414,617
22🇨🇦 Pearson Toronto 1 in 8510.12%▲ 224.2614,617
23🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 234.3714,617
24🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 244.4014,616
25🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 254.4114,617
26🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 264.5614,616
27🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 274.6014,616
28🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 284.6614,616
+= Median 1 in 4330.23%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1670.60%0.254320,792
2North America1 in 2500.40%1.19551266,436
3Middle East1 in 3550.28%2.3213866,623
4Europe1 in 5470.18%3.26277134,109
5Latin America1 in 7760.13%3.783717,889
6Oceania1 in 9450.11%3.9983,882
7Asia1 in 1,0520.10%4.10211101,994


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 941.06%0.2518287,963
2🇰🇪 Kenya1 in 1160.87%0.25115,318
3🇿🇦 South Africa1 in 1360.74%0.25157,252
4🇮🇪 Ireland1 in 1990.50%0.254320,827
5🇲🇦 Morocco1 in 2180.46%0.6583,873
6🇨🇦 Canada1 in 2280.44%0.826732,497
7🇶🇦 Qatar1 in 2340.43%0.943014,432
8🇪🇹 Ethiopia1 in 2440.41%1.1094,349
9🇧🇭 Bahrain1 in 2620.38%1.3841,933
10🇺🇸 United States1 in 2750.36%1.54484233,939
11🇪🇸 Spain1 in 2800.36%1.614622,168
12🇲🇽 Mexico1 in 2820.36%1.6383,873
13🇦🇪 United Arab Emirates1 in 2990.33%1.827837,684
14🇬🇧 United Kingdom1 in 3110.32%1.959747,077
15🇨🇭 Switzerland1 in 3270.31%2.1062,909
16🇪🇬 Egypt1 in 3430.29%2.2352,418
17🇸🇦 Saudi Arabia1 in 3670.27%2.41167,740
18🇦🇷 Argentina1 in 3710.27%2.4452,404
19🇹🇷 Turkey1 in 4070.25%2.673115,017
20🇳🇵 Nepal1 in 4130.24%2.701484
21🇨🇴 Colombia1 in 5490.18%3.27104,842
22🇫🇷 France1 in 5530.18%3.28136,275
23🇳🇱 Netherlands1 in 5910.17%3.39125,782
24🇭🇺 Hungary1 in 6980.14%3.6431,453
25🇸🇬 Singapore1 in 7370.14%3.7152,418
26🇯🇴 Jordan1 in 7640.13%3.761482
27🇬🇷 Greece1 in 7770.13%3.782969
28🇴🇲 Oman1 in 8740.11%3.9141,933
29🇦🇺 Australia1 in 9450.11%3.9983,882
30🇩🇪 Germany1 in 9630.10%4.01167,768
31🇨🇱 Chile1 in 9800.10%4.0341,928
32🇭🇰 Hong Kong1 in 1,0120.10%4.0641,943
33🇲🇾 Malaysia1 in 1,0440.10%4.09104,840
34🇵🇰 Pakistan1 in 1,0520.10%4.101482
35🇳🇴 Norway1 in 1,1710.09%4.192971
36🇧🇷 Brazil1 in 1,2420.08%4.2383,876
37🇸🇪 Sweden1 in 1,2810.08%4.2631,451
38🇵🇦 Panama1 in 1,4480.07%4.342966
39🇵🇭 Philippines1 in 1,7990.06%4.472966
40🇫🇮 Finland1 in 2,5140.04%4.621483
41🇹🇭 Thailand1 in 2,5830.04%4.631482
42🇦🇹 Austria1 in 2,7150.04%4.651481
43🇻🇳 Vietnam1 in 2,7430.04%4.651482
44🇮🇩 Indonesia1 in 2,8020.04%4.6631,451
45🇮🇹 Italy1 in 3,4820.03%4.731481
46🇯🇵 Japan1 in 5,2000.02%4.821485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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