LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 18 hours ago from 22,990 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 412.47%▼ 20.2511153,809
2🇰🇪 Kenya Airways 1 in 601.65%=0.252110,168
3🇮🇳 IndiGo 1 in 741.36%▼ 30.258340,020
4🇪🇸 Iberia 1 in 831.20%▼ 10.253114,922
5🇿🇦 South African 1 in 921.08%▼ 510.252210,654
6🇮🇪 Aer Lingus 1 in 941.06%▲ 20.25199,150
7🇬🇧 British Airways 1 in 971.04%▼ 80.258842,651
8🇨🇦 WestJet Airlines 1 in 1050.95%=0.253717,855
9🇨🇦 Air Canada 1 in 1150.87%▼ 210.255124,764
10🇦🇪 Emirates 1 in 1170.85%▲ 90.256631,988
11🇦🇪 Etihad Airways 1 in 1220.82%▼ 140.252914,018
12🇺🇸 Frontier Airlines 1 in 1270.79%▲ 10.25209,659
13🇮🇳 SpiceJet 1 in 1290.78%▼ 240.25157,285
14🇺🇸 Southwest Airlines 1 in 1650.61%▼ 251.1513565,093
15🇺🇸 Spirit Airlines 1 in 1760.57%▼ 41.392210,672
16🇺🇸 American Airlines 1 in 1920.52%▲ 71.7015776,030
17🇲🇦 Royal Air Maroc 1 in 1940.52%▼ 161.7394,364
18🇪🇹 Ethiopian Airlines 1 in 1990.50%▲ 111.82115,319
19🇬🇧 Virgin Atlantic 1 in 2190.46%▲ 62.1073,371
20🇶🇦 Qatar Airways 1 in 2410.42%▼ 222.372914,053
21🇪🇸 Vueling 1 in 2410.41%▼ 52.37157,266
22🇲🇽 Aeromexico 1 in 2500.40%▲ 102.4694,367
23🇺🇸 United Airlines 1 in 2550.39%▼ 202.529344,907
24🇺🇸 Delta Air Lines 1 in 2560.39%▲ 82.5310650,983
25🇨🇭 Swiss 1 in 2810.36%▼ 132.7473,393
26🇳🇱 KLM 1 in 2870.35%▲ 92.79136,263
27🇳🇿 Air New Zealand 1 in 3220.31%▼ 293.0462,906
28🇧🇭 Gulf Air 1 in 3500.29%▼ 283.1931,449
29🇵🇰 Pakistan International Airlines 1 in 3500.29%▲ 83.1931,448
30🇮🇪 Ryanair 1 in 3550.28%▼ 23.223717,862
31🇪🇸 Air Europa 1 in 3650.27%▼ 253.2741,934
32🇨🇴 Avianca 1 in 3650.27%▲ 53.27157,273
33🇺🇸 JetBlue 1 in 3980.25%▲ 103.41209,657
34🇹🇷 Pegasus Airlines 1 in 3980.25%▲ 243.4162,893
35🇸🇬 Singapore Airlines 1 in 4090.24%▼ 173.4594,362
36🇸🇦 Saudia 1 in 4180.24%▼ 153.49146,795
37🇦🇪 Air Arabia 1 in 4300.23%▼ 193.5352,427
38🇺🇸 Allegiant Air 1 in 4350.23%▲ 243.5573,388
39🇫🇷 Air France 1 in 4500.22%▲ 113.59167,712
40🇦🇷 Aerolineas Argentinas 1 in 4600.22%▲ 63.6241,939
41🇧🇷 LATAM Brazil 1 in 4670.21%▼ 133.64104,838
42🇮🇹 ITA Airways 1 in 4940.20%▲ 183.7273,393
43🇬🇷 Aegean Airlines 1 in 5200.19%▼ 133.7831,449
44🇹🇷 Turkish Airlines 1 in 5240.19%▼ 23.79209,641
45🇭🇺 Wizz Air 1 in 5270.19%▲ 53.8041,924
46🇬🇧 Jet2 1 in 5400.19%▼ 33.8352,418
47🇸🇪 SAS Scandinavia 1 in 5520.18%▲ 123.8573,370
48🇩🇪 Lufthansa 1 in 5610.18%▼ 73.87157,260
49🇨🇱 LATAM Chile 1 in 6500.15%▲ 134.0362,906
50🇲🇾 Malaysia Airlines 1 in 6570.15%▼ 64.0441,940
51🇦🇺 Qantas 1 in 6700.15%▼ 24.0562,914
52🇵🇦 COPA Airlines 1 in 7210.14%▲ 24.1241,939
53🇬🇧 easyJet 1 in 7380.14%▲ 94.14104,853
54🇯🇴 Royal Jordanian 1 in 7590.13%▼ 24.171486
55🇪🇬 EgyptAir 1 in 8620.12%▼ 14.272962
56🇹🇳 Tunisair 1 in 9230.11%=4.311483
57🇷🇸 Air Serbia 1 in 9520.11%▲ 394.331484
58🇦🇪 flydubai 1 in 9840.10%▲ 24.362968
59🇭🇰 Cathay Pacific 1 in 1,0180.10%▲ 34.3841,933
60🇲🇾 Batik Air Malaysia 1 in 1,0550.09%▲ 404.401481
61🇲🇾 Air Asia 1 in 1,0730.09%▲ 54.4152,421
62🇦🇺 Virgin Australia 1 in 1,0760.09%▲ 314.4131,442
63🇮🇸 Icelandair 1 in 1,1170.09%▲ 414.431482
64🇮🇩 Garuda Indonesia 1 in 1,1400.09%▲ 234.4441,927
65🇴🇲 Oman Air 1 in 1,1630.09%▲ 94.4631,453
66🇫🇮 Finnair 1 in 1,2610.08%▲ 104.502963
67🇺🇸 Alaska Airlines 1 in 1,4600.07%▲ 114.5773,368
68🇮🇱 El Al 1 in 1,4620.07%▲ 394.571483
69🇵🇭 Cebu Pacific 1 in 1,5600.06%▲ 134.591482
70🇯🇵 Japan Airlines (JAL) 1 in 1,7360.06%▲ 234.6431,452
71🇵🇭 Philippine Airlines 1 in 2,1390.05%▲ 154.701481
72🇹🇭 Thai Airways 1 in 2,5620.04%▲ 274.751486
73🇦🇺 Jetstar 1 in 2,6690.04%▲ 254.761484
74🇧🇷 Azul 1 in 3,0870.03%▲ 184.792971
75🇩🇪 Eurowings 1 in 3,4570.03%▲ 194.821484
76🇮🇩 Lion Air 1 in 3,6380.03%▲ 204.831486
77🇸🇬 Scoot 1 in 4,1480.02%▲ 214.851485
78🇨🇳 China Eastern 1 in 16,4190.01%▲ 224.961481
+= Median 1 in 4550.22%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇰🇪 Kenya Airways 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇸🇬 Scoot 		                  🥉
🇮🇩 Lion Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Heathrow London 1 in 372.69%▲ 10.2538175,385
2🇮🇳 Shivaji Mumbai 1 in 571.76%▲ 20.251569,258
3🇮🇳 Gandhi Delhi 1 in 821.22%▲ 30.251464,623
4🇺🇸 Sea-Tac Seattle 1 in 1210.82%▲ 40.25732,319
5🇧🇪 Brussels Brussels 1 in 1990.50%▲ 51.8229,231
6🇬🇧 Gatwick London 1 in 2060.49%▲ 61.93418,469
7🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 72.64313,852
8🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 82.65313,848
9🇺🇸 Denver Denver, CO 1 in 2780.36%▲ 92.72418,468
10🇬🇧 Stansted London 1 in 2930.34%▲ 102.8414,617
11🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 112.93523,085
12🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 123.4129,233
13🇺🇸 Miami Miami 1 in 3990.25%▲ 133.4129,233
14🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 143.43313,848
15🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 153.47313,849
16🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 163.4814,616
17🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 173.49313,848
18🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 183.5229,234
19🇬🇧 Luton London 1 in 4880.20%▲ 193.7014,617
20🇦🇪 Dubai Dubai 1 in 5320.19%▲ 203.81313,852
21🇸🇬 Changi Singapore 1 in 5630.18%▲ 213.8729,232
22🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 223.9129,233
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 233.99313,851
24🇶🇦 Hamad Doha 1 in 6750.15%▲ 244.0614,616
25🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 254.2414,617
26🇨🇦 Pearson Toronto 1 in 8510.12%▲ 264.2614,616
27🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 274.3714,617
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,616
29🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 294.4114,616
30🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 304.4514,617
31🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 314.5614,615
+= Median 1 in 4160.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1North America1 in 1920.52%0.25655316,376
2Africa1 in 1940.52%0.256430,987
3Middle East1 in 4300.23%2.7915575,083
4Latin America1 in 4670.21%2.975024,233
5Europe1 in 4940.20%3.07319154,137
6Oceania1 in 8250.12%3.85167,746
7Asia1 in 1,0730.09%4.11248119,979


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 601.65%0.252110,168
2🇮🇳 India1 in 741.36%0.25209101,114
3🇿🇦 South Africa1 in 921.08%0.252210,654
4🇨🇦 Canada1 in 1100.91%0.258842,619
5🇮🇪 Ireland1 in 1490.67%0.255627,012
6🇦🇪 United Arab Emirates1 in 1900.53%0.2510249,402
7🇲🇦 Morocco1 in 1940.52%0.2594,364
8🇪🇹 Ethiopia1 in 1990.50%0.25115,319
9🇶🇦 Qatar1 in 2410.42%1.052914,053
10🇪🇸 Spain1 in 2410.41%1.065024,122
11🇲🇽 Mexico1 in 2500.40%1.2094,367
12🇺🇸 United States1 in 2550.39%1.27567273,757
13🇨🇭 Switzerland1 in 2810.36%1.6273,393
14🇳🇱 Netherlands1 in 2870.35%1.69136,263
15🇬🇧 United Kingdom1 in 3110.32%1.9511053,292
16🇳🇿 New Zealand1 in 3220.31%2.0562,906
17🇧🇭 Bahrain1 in 3500.29%2.2831,449
18🇵🇰 Pakistan1 in 3500.29%2.2931,448
19🇨🇴 Colombia1 in 3650.27%2.40157,273
20🇸🇦 Saudi Arabia1 in 4180.24%2.73146,795
21🇫🇷 France1 in 4500.22%2.89167,712
22🇹🇷 Turkey1 in 4530.22%2.902612,534
23🇦🇷 Argentina1 in 4600.22%2.9341,939
24🇮🇹 Italy1 in 4940.20%3.0773,393
25🇬🇷 Greece1 in 5200.19%3.1731,449
26🇭🇺 Hungary1 in 5270.19%3.2041,924
27🇸🇪 Sweden1 in 5520.18%3.2873,370
28🇨🇱 Chile1 in 6500.15%3.5462,906
29🇵🇦 Panama1 in 7210.14%3.6841,939
30🇸🇬 Singapore1 in 7440.13%3.72104,847
31🇯🇴 Jordan1 in 7590.13%3.751486
32🇧🇷 Brazil1 in 8110.12%3.83125,808
33🇪🇬 Egypt1 in 8620.12%3.902962
34🇹🇳 Tunisia1 in 9230.11%3.971483
35🇷🇸 Serbia1 in 9520.11%4.001484
36🇩🇪 Germany1 in 9650.10%4.02167,744
37🇭🇰 Hong Kong1 in 1,0180.10%4.0741,933
38🇲🇾 Malaysia1 in 1,0550.09%4.10104,842
39🇦🇺 Australia1 in 1,0760.09%4.12104,840
40🇮🇸 Iceland1 in 1,1170.09%4.151482
41🇴🇲 Oman1 in 1,1630.09%4.1831,453
42🇫🇮 Finland1 in 1,2610.08%4.252963
43🇮🇱 Israel1 in 1,4620.07%4.351483
44🇯🇵 Japan1 in 1,7360.06%4.4531,452
45🇮🇩 Indonesia1 in 1,7360.06%4.4552,413
46🇵🇭 Philippines1 in 1,8040.06%4.472964
47🇹🇭 Thailand1 in 2,5620.04%4.631486
48🇨🇳 China1 in 16,4190.01%4.941481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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