LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 22,624 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 392.58%▼ 10.2511656,256
2🇮🇳 IndiGo 1 in 741.35%▼ 90.258239,694
3🇿🇦 South African 1 in 781.28%▼ 110.252612,591
4🇪🇸 Iberia 1 in 891.12%▼ 30.252913,989
5🇰🇪 Kenya Airways 1 in 911.10%▼ 10.25146,738
6🇬🇧 British Airways 1 in 981.02%▲ 10.258741,992
7🇨🇦 Air Canada 1 in 1100.91%▼ 20.255425,989
8🇮🇪 Aer Lingus 1 in 1110.90%▲ 40.25167,734
9🇨🇦 WestJet Airlines 1 in 1260.80%▼ 130.253114,907
10🇮🇳 SpiceJet 1 in 1390.72%▲ 20.44146,753
11🇲🇦 Royal Air Maroc 1 in 1460.68%▲ 80.67125,778
12🇺🇸 Frontier Airlines 1 in 1500.67%▲ 20.78178,197
13🇪🇹 Ethiopian Airlines 1 in 1690.59%▼ 131.25136,275
14🇺🇸 Southwest Airlines 1 in 1690.59%▼ 271.2613163,217
15🇺🇸 Spirit Airlines 1 in 2050.49%▼ 61.91199,135
16🇦🇪 Etihad Airways 1 in 2070.48%▲ 41.94178,239
17🇺🇸 United Airlines 1 in 2100.48%▼ 261.9911354,395
18🇬🇧 Virgin Atlantic 1 in 2180.46%▼ 262.0973,387
19🇺🇸 American Airlines 1 in 2380.42%▲ 32.3312761,451
20🇶🇦 Qatar Airways 1 in 2410.42%▼ 152.372914,035
21🇦🇪 Emirates 1 in 2430.41%▼ 22.393215,439
22🇧🇭 Gulf Air 1 in 2620.38%▼ 222.5941,931
23🇲🇽 Aeromexico 1 in 2820.35%▼ 212.7683,862
24🇳🇱 KLM 1 in 2870.35%▲ 92.80136,258
25🇺🇸 Delta Air Lines 1 in 2970.34%▼ 62.879143,996
26🇪🇸 Vueling 1 in 3040.33%▲ 72.91125,769
27🇳🇿 Air New Zealand 1 in 3230.31%▲ 263.0462,902
28🇨🇭 Swiss 1 in 3270.31%▼ 163.0762,909
29🇦🇪 Air Arabia 1 in 3610.28%▲ 43.2462,897
30🇪🇸 Air Europa 1 in 3660.27%▼ 143.2741,932
31🇸🇦 Saudia 1 in 3910.26%▼ 133.38157,272
32🇮🇪 Ryanair 1 in 4110.24%▼ 103.463215,445
33🇳🇵 Nepal Airlines 1 in 4150.24%▼ 113.481481
34🇨🇴 Avianca 1 in 4600.22%▲ 23.62125,774
35🇦🇷 Aerolineas Argentinas 1 in 4630.22%▼ 93.6341,926
36🇸🇬 Singapore Airlines 1 in 4630.22%▲ 163.6383,848
37🇺🇸 JetBlue 1 in 4660.21%▼ 13.64178,243
38🇧🇷 LATAM Brazil 1 in 5170.19%▲ 113.7894,367
39🇬🇷 Aegean Airlines 1 in 5190.19%▲ 223.7831,450
40🇹🇷 Turkish Airlines 1 in 5230.19%▲ 103.79209,657
41🇩🇪 Lufthansa 1 in 5280.19%▼ 33.80167,716
42🇬🇧 Jet2 1 in 5390.19%▼ 23.8252,423
43🇫🇷 Air France 1 in 5540.18%▲ 73.86136,270
44🇪🇬 EgyptAir 1 in 5700.18%=3.8931,455
45🇨🇱 LATAM Chile 1 in 6520.15%▲ 214.0362,900
46🇲🇾 Malaysia Airlines 1 in 6590.15%▲ 24.0441,935
47🇭🇺 Wizz Air 1 in 6980.14%▲ 34.0931,453
48🇬🇧 easyJet 1 in 7430.13%▲ 204.15104,820
49🇯🇴 Royal Jordanian 1 in 7650.13%▲ 54.171482
50🇸🇪 SAS Scandinavia 1 in 7720.13%▲ 134.1852,408
51🇦🇺 Qantas 1 in 8120.12%▲ 124.2252,404
52🇭🇰 Cathay Pacific 1 in 8140.12%▲ 124.2252,416
53🇫🇮 Finnair 1 in 8380.12%▲ 244.2431,449
54🇮🇹 ITA Airways 1 in 8670.12%▲ 364.2741,932
55🇴🇲 Oman Air 1 in 8720.11%▲ 114.2741,938
56🇹🇳 Tunisair 1 in 9210.11%▲ 434.311484
57🇵🇦 COPA Airlines 1 in 9670.10%▲ 244.3531,446
58🇦🇪 flydubai 1 in 9830.10%▲ 144.362969
59🇺🇸 Allegiant Air 1 in 1,0170.10%▲ 154.3831,450
60🇺🇸 Alaska Airlines 1 in 1,0180.10%▲ 164.38104,832
61🇵🇰 Pakistan International Airlines 1 in 1,0460.10%▲ 174.391485
62🇵🇭 Philippine Airlines 1 in 1,0610.09%▲ 184.402970
63🇲🇾 Air Asia 1 in 1,0800.09%▲ 194.4152,404
64🇹🇷 Pegasus Airlines 1 in 1,1970.08%▲ 204.472963
65🇮🇩 Garuda Indonesia 1 in 1,5120.07%▲ 214.5831,453
66🇵🇭 Cebu Pacific 1 in 1,5600.06%▲ 224.591482
67🇦🇺 Virgin Australia 1 in 1,6140.06%▲ 334.612962
68🇳🇴 Norwegian 1 in 2,3450.04%▲ 244.731485
69🇹🇭 Thai Airways 1 in 2,5690.04%▲ 254.751484
70🇦🇹 Austrian Airlines 1 in 2,7160.04%▲ 264.771481
71🇻🇳 Vietnam Airlines 1 in 2,7310.04%▲ 274.771484
72🇳🇱 Transavia 1 in 2,8410.04%▲ 284.781481
73🇧🇷 Azul 1 in 3,1110.03%▲ 294.802963
74🇩🇪 Eurowings 1 in 3,4590.03%▲ 304.821484
75🇮🇩 Lion Air 1 in 3,6640.03%▲ 314.831482
76🇸🇬 Scoot 1 in 4,1800.02%▲ 324.851481
77🇯🇵 Japan Airlines (JAL) 1 in 5,2370.02%▲ 334.881481
+= Median 1 in 5190.19%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇮🇳 IndiGo 		                  🥉
🇿🇦 South African


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇸🇬 Scoot 		                  🥉
🇮🇩 Lion Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Heathrow London 1 in 372.69%▲ 10.2538175,461
2🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 20.251255,387
3🇮🇳 Gandhi Delhi 1 in 771.31%▲ 30.251569,252
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,851
5🇲🇽 Juárez Mexico City 1 in 1350.74%▲ 50.30627,701
6🇺🇸 Sea-Tac Seattle 1 in 1700.59%▲ 61.27523,082
7🇺🇸 Orlando Orlando, FL 1 in 2010.50%▲ 71.85418,462
8🇬🇧 Gatwick London 1 in 2060.49%▲ 81.93418,465
9🇺🇸 Denver Denver, CO 1 in 2220.45%▲ 92.15523,082
10🇬🇧 Stansted London 1 in 2930.34%▲ 102.8414,617
11🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 112.91418,469
12🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 122.98418,469
13🇺🇸 LAX Los Angeles 1 in 3820.26%▲ 133.34418,464
14🇺🇸 Miami Miami 1 in 3990.25%▲ 143.4129,234
15🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 153.47313,851
16🇪🇸 El Prat Barcelona 1 in 4280.23%▲ 163.5229,231
17🇬🇧 Luton London 1 in 4880.20%▲ 173.7014,616
18🇦🇪 Dubai Dubai 1 in 5320.19%▲ 183.81313,850
19🇸🇬 Changi Singapore 1 in 5630.18%▲ 193.8729,231
20🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 203.9129,232
21🇺🇸 Sky Harbor Phoenix, AZ 1 in 7950.13%▲ 214.2014,616
22🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 224.2414,617
23🇨🇦 Pearson Toronto 1 in 8510.12%▲ 234.2614,617
24🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 244.3329,233
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,616
26🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 264.4114,616
27🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 274.5614,616
+= Median 1 in 3990.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1460.68%0.256631,865
2North America1 in 2100.48%0.49613295,810
3Middle East1 in 3750.27%2.4711354,658
4Latin America1 in 5170.19%3.164421,238
5Europe1 in 5330.19%3.22294141,887
6Oceania1 in 8120.12%3.83136,268
7Asia1 in 1,0610.09%4.10247119,590


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 741.35%0.25212102,703
2🇿🇦 South Africa1 in 781.28%0.252612,591
3🇰🇪 Kenya1 in 911.10%0.25146,738
4🇨🇦 Canada1 in 1170.85%0.258540,895
5🇲🇦 Morocco1 in 1460.68%0.25125,778
6🇪🇹 Ethiopia1 in 1690.59%0.25136,275
7🇮🇪 Ireland1 in 1750.57%0.254823,179
8🇺🇸 United States1 in 2380.42%1.00528254,914
9🇶🇦 Qatar1 in 2410.42%1.062914,035
10🇧🇭 Bahrain1 in 2620.38%1.3841,931
11🇲🇽 Mexico1 in 2820.35%1.6483,862
12🇦🇪 United Arab Emirates1 in 2900.34%1.735727,544
13🇪🇸 Spain1 in 3040.33%1.874521,690
14🇬🇧 United Kingdom1 in 3100.32%1.9410952,622
15🇳🇿 New Zealand1 in 3230.31%2.0662,902
16🇨🇭 Switzerland1 in 3270.31%2.1062,909
17🇸🇦 Saudi Arabia1 in 3910.26%2.57157,272
18🇳🇵 Nepal1 in 4150.24%2.711481
19🇨🇴 Colombia1 in 4600.22%2.94125,774
20🇦🇷 Argentina1 in 4630.22%2.9541,926
21🇬🇷 Greece1 in 5190.19%3.1731,450
22🇳🇱 Netherlands1 in 5220.19%3.18146,739
23🇫🇷 France1 in 5540.18%3.28136,270
24🇪🇬 Egypt1 in 5700.18%3.3331,455
25🇨🇱 Chile1 in 6520.15%3.5462,900
26🇭🇺 Hungary1 in 6980.14%3.6431,453
27🇹🇷 Turkey1 in 7280.14%3.702210,620
28🇯🇴 Jordan1 in 7650.13%3.761482
29🇸🇪 Sweden1 in 7720.13%3.7752,408
30🇭🇰 Hong Kong1 in 8140.12%3.8352,416
31🇲🇾 Malaysia1 in 8190.12%3.8494,339
32🇸🇬 Singapore1 in 8340.12%3.8694,329
33🇫🇮 Finland1 in 8380.12%3.8731,449
34🇮🇹 Italy1 in 8670.12%3.9041,932
35🇴🇲 Oman1 in 8720.11%3.9141,938
36🇧🇷 Brazil1 in 8870.11%3.93115,330
37🇩🇪 Germany1 in 9160.11%3.96178,200
38🇹🇳 Tunisia1 in 9210.11%3.971484
39🇵🇦 Panama1 in 9670.10%4.0231,446
40🇵🇰 Pakistan1 in 1,0460.10%4.091485
41🇦🇺 Australia1 in 1,0800.09%4.1273,366
42🇵🇭 Philippines1 in 1,2630.08%4.2531,453
43🇮🇩 Indonesia1 in 2,1410.05%4.5641,935
44🇳🇴 Norway1 in 2,3450.04%4.591485
45🇹🇭 Thailand1 in 2,5690.04%4.631484
46🇦🇹 Austria1 in 2,7160.04%4.651481
47🇻🇳 Vietnam1 in 2,7310.04%4.651484
48🇯🇵 Japan1 in 5,2370.02%4.821481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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