LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 10 days ago from 15,973 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 234.26%▲ 10.2519293,018
2🇪🇸 Iberia 1 in 551.83%▲ 20.254722,737
3🇮🇳 IndiGo 1 in 621.62%▲ 30.259947,824
4🇦🇷 Aerolineas Argentinas 1 in 681.47%▲ 40.252713,086
5🇬🇧 Virgin Atlantic 1 in 891.12%▲ 50.25178,251
6🇿🇦 South African 1 in 931.08%▲ 60.252210,619
7🇮🇳 SpiceJet 1 in 1020.98%▲ 70.25199,157
8🇳🇱 KLM 1 in 1100.91%▲ 80.253416,360
9🇦🇪 Etihad Airways 1 in 1410.71%▲ 90.502512,114
10🇬🇧 British Airways 1 in 1470.68%▲ 100.685828,088
11🇰🇪 Kenya Airways 1 in 1590.63%▲ 111.0283,865
12🇺🇸 Frontier Airlines 1 in 1830.55%▲ 121.53146,732
13🇵🇭 Cebu Pacific 1 in 1950.51%▲ 131.7683,856
14🇮🇪 Aer Lingus 1 in 1970.51%▲ 141.7994,357
15🇦🇪 Emirates 1 in 2220.45%▲ 152.143516,904
16🇺🇸 Spirit Airlines 1 in 2280.44%▲ 162.23178,207
17🇱🇰 SriLankan Airlines 1 in 2330.43%▲ 172.2831,450
18🇨🇴 Avianca 1 in 2400.42%▲ 182.362311,092
19🇪🇹 Ethiopian Airlines 1 in 2450.41%▲ 192.4194,329
20🇪🇸 Air Europa 1 in 2920.34%▲ 202.8352,422
21🇧🇪 Brussels Airlines 1 in 3030.33%▲ 212.9141,930
22🇪🇸 Vueling 1 in 3030.33%▲ 222.91125,782
23🇮🇪 Ryanair 1 in 3130.32%▲ 232.984220,272
24🇨🇭 Swiss 1 in 3280.31%▲ 243.0762,907
25🇺🇸 American Airlines 1 in 3290.30%▲ 253.079244,396
26🇵🇰 Pakistan International Airlines 1 in 3480.29%▲ 263.1831,455
27🇹🇷 Turkish Airlines 1 in 3620.28%▲ 273.252913,977
28🇬🇧 easyJet 1 in 3700.27%▲ 283.29209,681
29🇲🇽 Aeromexico 1 in 3750.27%▲ 293.3162,911
30🇮🇹 ITA Airways 1 in 3860.26%▲ 303.3694,337
31🇨🇦 Air Canada 1 in 3950.25%▲ 313.40157,231
32🇵🇹 TAP Portugal 1 in 4020.25%▲ 323.4252,407
33🇸🇬 Singapore Airlines 1 in 4080.25%▲ 333.4594,371
34🇭🇺 Wizz Air 1 in 4210.24%▲ 343.5052,409
35🇫🇷 Air France 1 in 4250.24%▲ 353.51178,176
36🇨🇦 WestJet Airlines 1 in 4290.23%▲ 363.5294,366
37🇪🇬 EgyptAir 1 in 4300.23%▲ 373.5341,931
38🇶🇦 Qatar Airways 1 in 4360.23%▲ 383.55167,752
39🇲🇦 Royal Air Maroc 1 in 4370.23%▲ 393.5541,934
40🇺🇸 United Airlines 1 in 4650.21%▲ 403.645124,596
41🇩🇪 Lufthansa 1 in 4660.21%▲ 413.64188,729
42🇹🇭 Thai Airways 1 in 5120.20%▲ 423.7652,429
43🇬🇷 Aegean Airlines 1 in 5170.19%▲ 433.7831,456
44🇲🇾 Malaysia Airlines 1 in 5290.19%▲ 443.8052,408
45🇺🇸 Delta Air Lines 1 in 5420.18%▲ 453.835024,083
46🇨🇱 LATAM Chile 1 in 5570.18%▲ 463.8673,391
47🇺🇸 JetBlue 1 in 5670.18%▲ 473.88146,771
48🇸🇦 Saudia 1 in 6520.15%▲ 484.0394,359
49🇦🇪 flydubai 1 in 6600.15%▲ 494.0431,444
50🇺🇸 Hawaiian Airlines 1 in 6970.14%▲ 504.0931,456
51🇦🇺 Virgin Australia 1 in 8070.12%▲ 514.2141,924
52🇦🇺 Qantas 1 in 8110.12%▲ 524.2252,407
53🇫🇮 Finnair 1 in 8390.12%▲ 534.2431,447
54🇬🇧 Jet2 1 in 8970.11%▲ 544.2931,456
55🇹🇳 Tunisair 1 in 9240.11%▲ 554.311482
56🇷🇸 Air Serbia 1 in 9530.10%▲ 564.341484
57🇳🇿 Air New Zealand 1 in 9650.10%▲ 574.342972
58🇺🇸 Southwest Airlines 1 in 1,0100.10%▲ 584.372210,608
59🇲🇾 Batik Air Malaysia 1 in 1,0480.10%▲ 594.401484
60🇦🇪 Air Arabia 1 in 1,0760.09%▲ 604.412971
61🇨🇦 Air Transat 1 in 1,1450.09%▲ 614.451483
62🇩🇪 Eurowings 1 in 1,1580.09%▲ 624.4531,446
63🇧🇷 LATAM Brazil 1 in 1,1740.09%▲ 634.4641,923
64🇹🇷 Pegasus Airlines 1 in 1,1940.08%▲ 644.472965
65🇧🇷 GOL Airlines 1 in 1,2540.08%▲ 654.4931,446
66🇸🇪 SAS Scandinavia 1 in 1,2820.08%▲ 664.5131,450
67🇦🇺 Jetstar 1 in 1,3360.07%▲ 674.532966
68🇲🇾 Air Asia 1 in 1,3450.07%▲ 684.5341,930
69🇻🇳 Vietnam Airlines 1 in 1,3660.07%▲ 694.542967
70🇸🇬 Scoot 1 in 1,3910.07%▲ 704.5431,447
71🇺🇸 Alaska Airlines 1 in 1,6960.06%▲ 714.6362,899
72🇭🇰 Cathay Pacific 1 in 2,0340.05%▲ 724.692967
73🇵🇭 Philippine Airlines 1 in 2,1380.05%▲ 734.701481
74🇮🇩 Garuda Indonesia 1 in 2,2700.04%▲ 744.722968
75🇵🇦 COPA Airlines 1 in 2,8950.03%▲ 754.781483
76🇺🇸 Allegiant Air 1 in 3,0460.03%▲ 764.791484
77🇴🇲 Oman Air 1 in 3,4840.03%▲ 774.821485
78🇯🇵 Japan Airlines (JAL) 1 in 5,2040.02%▲ 784.881484
79🇧🇷 Azul 1 in 6,1830.02%▲ 794.901485
80🇨🇳 Air China 1 in 12,4420.01%▲ 804.951484
+= Median 1 in 4660.21%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇪🇸 Iberia 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 721.39%▲ 10.251673,873
2🇬🇧 Gatwick London 1 in 1650.61%▲ 21.16523,078
3🇫🇷 Charles de Gaulle Paris 1 in 2090.48%▲ 31.98627,693
4🇮🇳 Shivaji Mumbai 1 in 2130.47%▲ 42.03418,469
5🇬🇧 Heathrow London 1 in 2350.43%▲ 52.31627,704
6🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 62.65313,846
7🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 73.23313,850
8🇺🇸 Liberty Newark, NJ 1 in 3930.25%▲ 83.3929,231
9🇺🇸 Charlotte Douglas Charlotte, NC 1 in 4150.24%▲ 93.4729,233
10🇬🇧 Luton London 1 in 4880.20%▲ 103.7014,617
11🇸🇬 Changi Singapore 1 in 5630.18%▲ 113.8729,231
12🇮🇩 Soekarno-Hatta Jakarta 1 in 5700.18%▲ 123.8929,234
13🇮🇹 Fiumicino Rome 1 in 7410.13%▲ 134.1514,616
14🇨🇳 Hongqiao Shanghai 1 in 7580.13%▲ 144.1614,617
15🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 154.1914,617
16🇨🇦 Pearson Toronto 1 in 8510.12%▲ 164.2614,616
17🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 174.3714,617
18🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 184.4314,616
19🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 194.4614,616
20🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 204.4814,616
21🇳🇱 Schiphol Amsterdam 1 in 1,2390.08%▲ 214.4914,617
22🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 224.5914,616
23🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 234.6014,617
24🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8790.05%▲ 244.6614,617
+= Median 1 in 6440.16%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2450.41%1.124421,229
2Europe1 in 3780.26%2.49355171,526
3Middle East1 in 5230.19%3.189545,960
4North America1 in 5420.18%3.25295142,313
5Asia1 in 7030.14%3.65360174,182
6Latin America1 in 7560.13%3.747234,817
7Oceania1 in 8810.11%3.92136,269


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 621.62%0.25310149,999
2🇦🇷 Argentina1 in 681.47%0.252713,086
3🇿🇦 South Africa1 in 931.08%0.252210,619
4🇳🇱 Netherlands1 in 1100.91%0.253416,360
5🇰🇪 Kenya1 in 1590.63%0.2583,865
6🇬🇧 United Kingdom1 in 2100.48%0.489847,476
7🇱🇰 Sri Lanka1 in 2330.43%0.9231,450
8🇨🇴 Colombia1 in 2400.42%1.042311,092
9🇮🇪 Ireland1 in 2420.41%1.085124,629
10🇪🇹 Ethiopia1 in 2450.41%1.1294,329
11🇪🇸 Spain1 in 2920.34%1.746430,941
12🇧🇪 Belgium1 in 3030.33%1.8641,930
13🇨🇭 Switzerland1 in 3280.31%2.1062,907
14🇦🇪 United Arab Emirates1 in 3320.30%2.146531,433
15🇵🇰 Pakistan1 in 3480.29%2.2731,455
16🇵🇭 Philippines1 in 3580.28%2.3594,337
17🇲🇽 Mexico1 in 3750.27%2.4662,911
18🇮🇹 Italy1 in 3860.26%2.5494,337
19🇵🇹 Portugal1 in 4020.25%2.6452,407
20🇭🇺 Hungary1 in 4210.24%2.7452,409
21🇫🇷 France1 in 4250.24%2.76178,176
22🇨🇦 Canada1 in 4290.23%2.792512,080
23🇪🇬 Egypt1 in 4300.23%2.7941,931
24🇶🇦 Qatar1 in 4360.23%2.82167,752
25🇲🇦 Morocco1 in 4370.23%2.8341,934
26🇹🇭 Thailand1 in 5120.20%3.1552,429
27🇬🇷 Greece1 in 5170.19%3.1631,456
28🇺🇸 United States1 in 5540.18%3.29270130,233
29🇹🇷 Turkey1 in 5550.18%3.293114,942
30🇨🇱 Chile1 in 5570.18%3.3073,391
31🇸🇬 Singapore1 in 6310.16%3.49125,818
32🇸🇦 Saudi Arabia1 in 6520.15%3.5494,359
33🇩🇪 Germany1 in 6650.15%3.572110,175
34🇦🇺 Australia1 in 8110.12%3.83115,297
35🇫🇮 Finland1 in 8390.12%3.8731,447
36🇹🇳 Tunisia1 in 9240.11%3.971482
37🇷🇸 Serbia1 in 9530.10%4.001484
38🇳🇿 New Zealand1 in 9650.10%4.022972
39🇲🇾 Malaysia1 in 1,0480.10%4.09104,822
40🇧🇷 Brazil1 in 1,2540.08%4.2483,854
41🇸🇪 Sweden1 in 1,2820.08%4.2631,450
42🇻🇳 Vietnam1 in 1,3660.07%4.302967
43🇭🇰 Hong Kong1 in 2,0340.05%4.532967
44🇮🇩 Indonesia1 in 2,2700.04%4.582968
45🇵🇦 Panama1 in 2,8950.03%4.671483
46🇴🇲 Oman1 in 3,4840.03%4.731485
47🇯🇵 Japan1 in 5,2040.02%4.821484
48🇨🇳 China1 in 12,4420.01%4.921484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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