by @levelsio and part of Airline List
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Why? Vueling lost my gf's suitcase...
Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.
Last updated: 3 days ago from 12,686 live sources
# | Airline |
Probability of losing/delaying your luggage (est.) |
Change (last 7d) |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | ๐ฆ๐ท Aerolineas Argentinas | 1 in 9 | 11.28% | = | 0.25 | 207 | 100,513 |
2 | ๐ช๐ธ Iberia | 1 in 33 | 3.04% | โผ 3 | 0.25 | 78 | 37,843 |
3 | ๐ฌ๐ง British Airways | 1 in 40 | 2.52% | โผ 5 | 0.25 | 215 | 103,731 |
4 | ๐ฎ๐ณ Air India | 1 in 41 | 2.47% | โฒ 2 | 0.25 | 111 | 53,854 |
5 | ๐ฎ๐ช Aer Lingus | 1 in 45 | 2.20% | โผ 2 | 0.25 | 39 | 18,910 |
6 | ๐ฎ๐ณ IndiGo | 1 in 58 | 1.71% | โฒ 2 | 0.25 | 104 | 50,478 |
7 | ๐ฐ๐ช Kenya Airways | 1 in 70 | 1.42% | โผ 3 | 0.25 | 18 | 8,719 |
8 | ๐ฒ๐ฝ Aeromexico | 1 in 108 | 0.93% | โผ 34 | 0.25 | 21 | 10,136 |
9 | ๐ฒ๐ฆ Royal Air Maroc | 1 in 110 | 0.91% | โผ 24 | 0.25 | 16 | 7,702 |
10 | ๐ณ๐ฑ KLM | 1 in 116 | 0.86% | โผ 1 | 0.25 | 32 | 15,449 |
11 | ๐ฌ๐ง Virgin Atlantic | 1 in 118 | 0.85% | โผ 20 | 0.25 | 13 | 6,251 |
12 | ๐บ๐ธ Frontier Airlines | 1 in 121 | 0.82% | โฒ 9 | 0.25 | 21 | 10,130 |
13 | ๐จ๐ฆ Air Canada | 1 in 123 | 0.82% | โผ 13 | 0.25 | 48 | 23,303 |
14 | ๐ฉ๐ช Lufthansa | 1 in 128 | 0.78% | โฒ 8 | 0.25 | 66 | 31,770 |
15 | ๐ฎ๐ณ SpiceJet | 1 in 130 | 0.77% | โผ 43 | 0.25 | 15 | 7,233 |
16 | ๐ฎ๐น ITA Airways | 1 in 134 | 0.75% | โผ 1 | 0.27 | 26 | 12,516 |
17 | ๐ช๐ธ Vueling | 1 in 139 | 0.72% | โผ 36 | 0.45 | 26 | 12,591 |
18 | ๐จ๐ญ Swiss | 1 in 141 | 0.71% | โฒ 3 | 0.50 | 14 | 6,769 |
19 | ๐ฆ๐ช Etihad Airways | 1 in 142 | 0.71% | โฒ 5 | 0.53 | 25 | 12,042 |
20 | ๐ง๐ช Brussels Airlines | 1 in 152 | 0.66% | โฒ 11 | 0.82 | 8 | 3,853 |
21 | ๐จ๐ด Avianca | 1 in 153 | 0.65% | โผ 7 | 0.87 | 36 | 17,347 |
22 | ๐ฌ๐ง easyJet | 1 in 161 | 0.62% | โฒ 6 | 1.07 | 46 | 22,221 |
23 | ๐ช๐ฌ EgyptAir | 1 in 173 | 0.58% | โผ 35 | 1.33 | 10 | 4,808 |
24 | ๐ญ๐บ Wizz Air | 1 in 175 | 0.57% | โฒ 11 | 1.38 | 12 | 5,800 |
25 | ๐ฑ๐ฐ SriLankan Airlines | 1 in 175 | 0.57% | โฒ 7 | 1.38 | 4 | 1,930 |
26 | ๐ถ๐ฆ Qatar Airways | 1 in 180 | 0.56% | โฒ 6 | 1.48 | 39 | 18,789 |
27 | ๐ช๐น Ethiopian Airlines | 1 in 182 | 0.55% | โผ 14 | 1.52 | 12 | 5,823 |
28 | ๐ฆ๐ช Emirates | 1 in 184 | 0.54% | โผ 4 | 1.55 | 42 | 20,398 |
29 | ๐ท๐ธ Air Serbia | 1 in 190 | 0.53% | โฒ 17 | 1.67 | 5 | 2,426 |
30 | ๐ฌ๐ท Aegean Airlines | 1 in 194 | 0.52% | โผ 28 | 1.73 | 8 | 3,885 |
31 | ๐จ๐ฆ WestJet Airlines | 1 in 195 | 0.51% | โผ 24 | 1.75 | 20 | 9,617 |
32 | ๐ช๐ธ Air Europa | 1 in 208 | 0.48% | โฒ 3 | 1.96 | 7 | 3,395 |
33 | ๐บ๐ธ American Airlines | 1 in 213 | 0.47% | โฒ 12 | 2.03 | 142 | 68,411 |
34 | ๐บ๐ธ JetBlue | 1 in 220 | 0.45% | โผ 22 | 2.12 | 36 | 17,444 |
35 | ๐ฎ๐ธ Icelandair | 1 in 222 | 0.45% | โผ 23 | 2.15 | 5 | 2,422 |
36 | ๐ฟ๐ฆ South African | 1 in 227 | 0.44% | โฒ 13 | 2.21 | 9 | 4,338 |
37 | ๐น๐ท Turkish Airlines | 1 in 233 | 0.43% | โฒ 7 | 2.29 | 45 | 21,648 |
38 | ๐ฎ๐ช Ryanair | 1 in 254 | 0.39% | โผ 2 | 2.50 | 52 | 25,010 |
39 | ๐ธ๐ฆ Saudia | 1 in 255 | 0.39% | โฒ 2 | 2.52 | 23 | 11,134 |
40 | ๐ต๐ญ Cebu Pacific | 1 in 259 | 0.39% | โฒ 21 | 2.56 | 6 | 2,901 |
41 | ๐ธ๐ฌ Singapore Airlines | 1 in 285 | 0.35% | โฒ 19 | 2.77 | 13 | 6,263 |
42 | ๐จ๐ฆ Air Transat | 1 in 285 | 0.35% | โผ 16 | 2.78 | 4 | 1,939 |
43 | ๐บ๐ธ United Airlines | 1 in 286 | 0.35% | โผ 5 | 2.79 | 83 | 39,970 |
44 | ๐บ๐ธ Spirit Airlines | 1 in 299 | 0.33% | โฒ 9 | 2.88 | 13 | 6,270 |
45 | ๐ซ๐ฎ Finnair | 1 in 314 | 0.32% | โผ 13 | 2.98 | 8 | 3,871 |
46 | ๐ฒ๐พ Malaysia Airlines | 1 in 329 | 0.30% | โฒ 2 | 3.07 | 8 | 3,881 |
47 | ๐ต๐น TAP Portugal | 1 in 334 | 0.30% | โฒ 9 | 3.10 | 6 | 2,901 |
48 | ๐ฆ๐น Austrian Airlines | 1 in 337 | 0.30% | โผ 10 | 3.12 | 8 | 3,875 |
49 | ๐น๐ท Pegasus Airlines | 1 in 342 | 0.29% | โผ 9 | 3.15 | 7 | 3,367 |
50 | ๐ธ๐ช SAS Scandinavia | 1 in 351 | 0.29% | โผ 8 | 3.19 | 11 | 5,302 |
51 | ๐จ๐ฑ LATAM Chile | 1 in 355 | 0.28% | โฒ 15 | 3.21 | 11 | 5,330 |
52 | ๐บ๐ธ Delta Air Lines | 1 in 366 | 0.27% | โผ 2 | 3.27 | 74 | 35,725 |
53 | ๐ฌ๐ง Jet2 | 1 in 387 | 0.26% | โฒ 26 | 3.36 | 7 | 3,375 |
54 | ๐ซ๐ท Air France | 1 in 397 | 0.25% | โฒ 30 | 3.41 | 18 | 8,742 |
55 | ๐ญ๐ท Croatia Airlines | 1 in 412 | 0.24% | โผ 3 | 3.46 | 1 | 485 |
56 | ๐ต๐ฆ COPA Airlines | 1 in 482 | 0.21% | โฒ 9 | 3.69 | 6 | 2,901 |
57 | ๐บ๐ธ Southwest Airlines | 1 in 495 | 0.20% | โฒ 23 | 3.72 | 45 | 21,653 |
58 | ๐ฉ๐ช Eurowings | 1 in 495 | 0.20% | โฒ 6 | 3.72 | 7 | 3,383 |
59 | ๐บ๐ธ Alaska Airlines | 1 in 511 | 0.20% | โฒ 8 | 3.76 | 20 | 9,623 |
60 | ๐ง๐ญ Gulf Air | 1 in 522 | 0.19% | โฒ 35 | 3.79 | 2 | 971 |
61 | ๐บ๐ธ Hawaiian Airlines | 1 in 525 | 0.19% | โฒ 22 | 3.79 | 4 | 1,933 |
62 | ๐ฆ๐บ Qantas | 1 in 574 | 0.17% | โฒ 4 | 3.90 | 7 | 3,398 |
63 | ๐ฑ๐ง Middle East Airlines | 1 in 633 | 0.16% | โฒ 5 | 4.00 | 1 | 486 |
64 | ๐ฆ๐บ Virgin Australia | 1 in 642 | 0.16% | โฒ 14 | 4.01 | 5 | 2,418 |
65 | ๐น๐ญ Thai Airways | 1 in 646 | 0.15% | โฒ 22 | 4.02 | 4 | 1,926 |
66 | ๐ฎ๐ฑ El Al | 1 in 730 | 0.14% | โฒ 8 | 4.13 | 2 | 968 |
67 | ๐ฒ๐พ Air Asia | 1 in 770 | 0.13% | โฒ 9 | 4.18 | 7 | 3,370 |
68 | ๐ณ๐ฑ Transavia | 1 in 939 | 0.11% | โฒ 22 | 4.33 | 3 | 1,456 |
69 | ๐ต๐ฑ LOT Polish | 1 in 1,041 | 0.10% | โฒ 20 | 4.39 | 3 | 1,446 |
70 | ๐ฆ๐ช Air Arabia | 1 in 1,084 | 0.09% | โฒ 12 | 4.42 | 2 | 964 |
71 | ๐ญ๐ฐ Hong Kong Airlines | 1 in 1,147 | 0.09% | โฒ 13 | 4.45 | 1 | 482 |
72 | ๐ณ๐ด Norwegian | 1 in 1,182 | 0.08% | โฒ 14 | 4.46 | 2 | 962 |
73 | ๐ฆ๐บ Jetstar | 1 in 1,335 | 0.07% | โฒ 28 | 4.53 | 2 | 967 |
74 | ๐บ๐ธ Allegiant Air | 1 in 1,528 | 0.07% | โฒ 16 | 4.59 | 2 | 966 |
75 | ๐ป๐ณ VietJet | 1 in 1,778 | 0.06% | โฒ 17 | 4.64 | 1 | 484 |
76 | ๐ณ๐ฟ Air New Zealand | 1 in 1,937 | 0.05% | โฒ 18 | 4.67 | 1 | 484 |
77 | ๐ฎ๐ฉ Batik Air | 1 in 2,218 | 0.05% | โฒ 19 | 4.71 | 1 | 485 |
78 | ๐น๐ผ EVA Air | 1 in 2,388 | 0.04% | โฒ 20 | 4.73 | 1 | 483 |
79 | ๐ญ๐ฐ Cathay Pacific | 1 in 4,052 | 0.02% | โฒ 22 | 4.84 | 1 | 485 |
80 | ๐ฎ๐ฉ Garuda Indonesia | 1 in 4,548 | 0.02% | โฒ 22 | 4.86 | 1 | 483 |
81 | ๐ง๐ท LATAM Brazil | 1 in 4,666 | 0.02% | โฒ 23 | 4.86 | 1 | 484 |
82 | ๐จ๐ณ Xiamen Airlines | 1 in 5,416 | 0.02% | โฒ 24 | 4.88 | 1 | 485 |
83 | ๐ฏ๐ต ANA | 1 in 7,370 | 0.01% | โฒ 25 | 4.91 | 1 | 484 |
84 | ๐จ๐ณ China Southern | 1 in 17,409 | 0.01% | โฒ 26 | 4.96 | 1 | 481 |
+= | Median | 1 in 286 | 0.35% |
These airlines receive the dubious honor of losing the most luggage:
๐ ๐ฆ๐ท Aerolineas Argentinas |
||
๐ฅ ๐ช๐ธ Iberia |
๐ฅ ๐ฌ๐ง British Airways |
These airlines receive the award of losing the least luggage:
๐ ๐จ๐ณ China Southern |
||
๐ฅ ๐ฏ๐ต ANA |
๐ฅ ๐จ๐ณ Xiamen Airlines |
# | Airport | City |
Probability of losing your luggage |
Change (last 7d) |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | ๐ฒ๐ฝ Juรกrez | Mexico City | 1 in 48 | 2.10% | โฒ 1 | 0.25 | 17 | 78,481 |
2 | ๐ฌ๐ง Gatwick | London | 1 in 63 | 1.58% | โฒ 2 | 0.25 | 13 | 60,005 |
3 | ๐ฎ๐ณ Shivaji | Mumbai | 1 in 78 | 1.29% | โฒ 3 | 0.25 | 11 | 50,781 |
4 | ๐ฎ๐ณ Gandhi | Delhi | 1 in 115 | 0.87% | โฒ 4 | 0.25 | 10 | 46,165 |
5 | ๐ฌ๐ง Heathrow | London | 1 in 157 | 0.64% | โฒ 5 | 0.96 | 9 | 41,555 |
6 | ๐บ๐ธ Orlando | Orlando, FL | 1 in 161 | 0.62% | โฒ 6 | 1.07 | 5 | 23,083 |
7 | ๐ฉ๐ช Frankfurt | Frankfurt | 1 in 167 | 0.60% | โฒ 7 | 1.20 | 7 | 32,318 |
8 | ๐จ๐ญ Zurich | Zurich | 1 in 174 | 0.57% | โฒ 8 | 1.37 | 3 | 13,850 |
9 | ๐บ๐ธ Charlotte Douglas | Charlotte, NC | 1 in 277 | 0.36% | โฒ 9 | 2.71 | 3 | 13,852 |
10 | ๐จ๐ฆ Pearson | Toronto | 1 in 284 | 0.35% | โฒ 10 | 2.77 | 3 | 13,847 |
11 | ๐บ๐ธ SFO | San Francisco | 1 in 337 | 0.30% | โฒ 11 | 3.12 | 3 | 13,851 |
12 | ๐น๐ท Istanbul | Istanbul | 1 in 385 | 0.26% | โฒ 12 | 3.36 | 3 | 13,848 |
13 | ๐ง๐ช Brussels | Brussels | 1 in 398 | 0.25% | โฒ 13 | 3.41 | 1 | 4,617 |
14 | ๐ซ๐ท Charles de Gaulle | Paris | 1 in 419 | 0.24% | โฒ 14 | 3.49 | 3 | 13,847 |
15 | ๐บ๐ธ McCarran | Las Vegas | 1 in 439 | 0.23% | โฒ 15 | 3.56 | 2 | 9,234 |
16 | ๐บ๐ธ O'Hare | Chicago | 1 in 481 | 0.21% | โฒ 16 | 3.68 | 3 | 13,850 |
17 | ๐บ๐ธ LAX | Los Angeles | 1 in 510 | 0.20% | โฒ 17 | 3.76 | 3 | 13,849 |
18 | ๐บ๐ธ Denver | Denver, CO | 1 in 555 | 0.18% | โฒ 18 | 3.86 | 2 | 9,232 |
19 | ๐ธ๐ฌ Changi | Singapore | 1 in 563 | 0.18% | โฒ 19 | 3.87 | 2 | 9,234 |
20 | ๐ต๐น Humberto Delgado Airport | Lisbon | 1 in 609 | 0.16% | โฒ 20 | 3.96 | 1 | 4,616 |
21 | ๐ณ๐ฑ Schiphol | Amsterdam | 1 in 620 | 0.16% | โฒ 21 | 3.98 | 2 | 9,234 |
22 | ๐บ๐ธ George Bush | Houston, TX | 1 in 736 | 0.14% | โฒ 22 | 4.14 | 1 | 4,616 |
23 | ๐ฎ๐น Fiumicino | Rome | 1 in 741 | 0.13% | โฒ 23 | 4.15 | 1 | 4,617 |
24 | ๐บ๐ธ Liberty | Newark, NJ | 1 in 785 | 0.13% | โฒ 24 | 4.19 | 1 | 4,616 |
25 | ๐บ๐ธ Sky Harbor | Phoenix, AZ | 1 in 795 | 0.13% | โฒ 25 | 4.20 | 1 | 4,616 |
26 | ๐ฆ๐ช Dubai | Dubai | 1 in 798 | 0.13% | โฒ 26 | 4.21 | 2 | 9,233 |
27 | ๐บ๐ธ Sea-Tac | Seattle | 1 in 849 | 0.12% | โฒ 27 | 4.25 | 1 | 4,616 |
28 | ๐ช๐ธ El Prat | Barcelona | 1 in 855 | 0.12% | โฒ 28 | 4.26 | 1 | 4,617 |
29 | ๐บ๐ธ HartsfieldโJackson | Atlanta | 1 in 940 | 0.11% | โฒ 29 | 4.33 | 2 | 9,233 |
30 | ๐ฒ๐พ KLIA | Kuala Lumpur | 1 in 1,059 | 0.09% | โฒ 30 | 4.40 | 1 | 4,615 |
31 | ๐บ๐ธ John F. Kennedy | New York City | 1 in 1,074 | 0.09% | โฒ 31 | 4.41 | 1 | 4,616 |
32 | ๐ฎ๐ฉ Soekarno-Hatta | Jakarta | 1 in 1,140 | 0.09% | โฒ 32 | 4.44 | 1 | 4,617 |
+= | Median | 1 in 495 | 0.20% |
# | Region |
Probability of losing your luggage |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | Africa | 1 in 137 | 0.73% | 0.25 | 55 | 26,582 |
2 | Latin America | 1 in 214 | 0.47% | 0.56 | 282 | 136,711 |
3 | Europe | 1 in 215 | 0.47% | 0.58 | 778 | 375,657 |
4 | Middle East | 1 in 255 | 0.39% | 1.28 | 146 | 70,558 |
5 | North America | 1 in 286 | 0.35% | 1.68 | 512 | 246,984 |
6 | Oceania | 1 in 867 | 0.12% | 3.90 | 15 | 7,267 |
7 | Asia | 1 in 922 | 0.11% | 3.97 | 281 | 136,188 |
# | Country |
Probability of losing your luggage |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | ๐ฆ๐ท Argentina | 1 in 9 | 11.28% | 0.25 | 207 | 100,513 |
2 | ๐ฎ๐ณ India | 1 in 58 | 1.71% | 0.25 | 230 | 111,565 |
3 | ๐ฐ๐ช Kenya | 1 in 70 | 1.42% | 0.25 | 18 | 8,719 |
4 | ๐ฎ๐ช Ireland | 1 in 77 | 1.30% | 0.25 | 91 | 43,920 |
5 | ๐ฒ๐ฝ Mexico | 1 in 108 | 0.93% | 0.25 | 21 | 10,136 |
6 | ๐ฒ๐ฆ Morocco | 1 in 110 | 0.91% | 0.25 | 16 | 7,702 |
7 | ๐ฎ๐น Italy | 1 in 134 | 0.75% | 0.25 | 26 | 12,516 |
8 | ๐ฌ๐ง United Kingdom | 1 in 136 | 0.73% | 0.25 | 281 | 135,579 |
9 | ๐ช๐ธ Spain | 1 in 139 | 0.72% | 0.25 | 111 | 53,830 |
10 | ๐จ๐ญ Switzerland | 1 in 141 | 0.71% | 0.25 | 14 | 6,769 |
11 | ๐ง๐ช Belgium | 1 in 152 | 0.66% | 0.25 | 8 | 3,853 |
12 | ๐จ๐ด Colombia | 1 in 153 | 0.65% | 0.25 | 36 | 17,347 |
13 | ๐ช๐ฌ Egypt | 1 in 173 | 0.58% | 0.25 | 10 | 4,808 |
14 | ๐ญ๐บ Hungary | 1 in 175 | 0.57% | 0.25 | 12 | 5,800 |
15 | ๐ฑ๐ฐ Sri Lanka | 1 in 175 | 0.57% | 0.25 | 4 | 1,930 |
16 | ๐ถ๐ฆ Qatar | 1 in 180 | 0.56% | 0.25 | 39 | 18,789 |
17 | ๐ช๐น Ethiopia | 1 in 182 | 0.55% | 0.25 | 12 | 5,823 |
18 | ๐ฆ๐ช United Arab Emirates | 1 in 184 | 0.54% | 0.25 | 69 | 33,404 |
19 | ๐ท๐ธ Serbia | 1 in 190 | 0.53% | 0.25 | 5 | 2,426 |
20 | ๐ฌ๐ท Greece | 1 in 194 | 0.52% | 0.25 | 8 | 3,885 |
21 | ๐จ๐ฆ Canada | 1 in 195 | 0.51% | 0.25 | 72 | 34,859 |
22 | ๐ฉ๐ช Germany | 1 in 204 | 0.49% | 0.33 | 73 | 35,153 |
23 | ๐ณ๐ฑ Netherlands | 1 in 207 | 0.48% | 0.41 | 35 | 16,905 |
24 | ๐ฎ๐ธ Iceland | 1 in 222 | 0.45% | 0.72 | 5 | 2,422 |
25 | ๐ฟ๐ฆ South Africa | 1 in 227 | 0.44% | 0.81 | 9 | 4,338 |
26 | ๐ธ๐ฆ Saudi Arabia | 1 in 255 | 0.39% | 1.28 | 23 | 11,134 |
27 | ๐ต๐ญ Philippines | 1 in 259 | 0.39% | 1.34 | 6 | 2,901 |
28 | ๐น๐ท Turkey | 1 in 278 | 0.36% | 1.58 | 52 | 25,016 |
29 | ๐ธ๐ฌ Singapore | 1 in 285 | 0.35% | 1.66 | 13 | 6,263 |
30 | ๐ซ๐ฎ Finland | 1 in 314 | 0.32% | 1.97 | 8 | 3,871 |
31 | ๐บ๐ธ United States | 1 in 329 | 0.30% | 2.11 | 440 | 212,125 |
32 | ๐ต๐น Portugal | 1 in 334 | 0.30% | 2.15 | 6 | 2,901 |
33 | ๐ฆ๐น Austria | 1 in 337 | 0.30% | 2.18 | 8 | 3,875 |
34 | ๐ธ๐ช Sweden | 1 in 351 | 0.29% | 2.29 | 11 | 5,302 |
35 | ๐จ๐ฑ Chile | 1 in 355 | 0.28% | 2.32 | 11 | 5,330 |
36 | ๐ซ๐ท France | 1 in 397 | 0.25% | 2.61 | 18 | 8,742 |
37 | ๐ญ๐ท Croatia | 1 in 412 | 0.24% | 2.70 | 1 | 485 |
38 | ๐ฒ๐พ Malaysia | 1 in 461 | 0.22% | 2.94 | 15 | 7,251 |
39 | ๐ต๐ฆ Panama | 1 in 482 | 0.21% | 3.03 | 6 | 2,901 |
40 | ๐ง๐ญ Bahrain | 1 in 522 | 0.19% | 3.18 | 2 | 971 |
41 | ๐ฑ๐ง Lebanon | 1 in 633 | 0.16% | 3.50 | 1 | 486 |
42 | ๐ฆ๐บ Australia | 1 in 642 | 0.16% | 3.52 | 14 | 6,783 |
43 | ๐น๐ญ Thailand | 1 in 646 | 0.15% | 3.53 | 4 | 1,926 |
44 | ๐ฎ๐ฑ Israel | 1 in 730 | 0.14% | 3.70 | 2 | 968 |
45 | ๐ต๐ฑ Poland | 1 in 1,041 | 0.10% | 4.09 | 3 | 1,446 |
46 | ๐ณ๐ด Norway | 1 in 1,182 | 0.08% | 4.20 | 2 | 962 |
47 | ๐ป๐ณ Vietnam | 1 in 1,778 | 0.06% | 4.47 | 1 | 484 |
48 | ๐ญ๐ฐ Hong Kong | 1 in 1,788 | 0.06% | 4.47 | 2 | 968 |
49 | ๐ณ๐ฟ New Zealand | 1 in 1,937 | 0.05% | 4.51 | 1 | 484 |
50 | ๐น๐ผ Taiwan | 1 in 2,388 | 0.04% | 4.60 | 1 | 483 |
51 | ๐ฎ๐ฉ Indonesia | 1 in 2,982 | 0.03% | 4.68 | 2 | 968 |
52 | ๐ง๐ท Brazil | 1 in 4,666 | 0.02% | 4.80 | 1 | 484 |
53 | ๐ฏ๐ต Japan | 1 in 7,370 | 0.01% | 4.87 | 1 | 484 |
54 | ๐จ๐ณ China | 1 in 8,262 | 0.01% | 4.89 | 2 | 966 |
Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.
I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.
How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.
Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!
Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.
Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.
Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!
How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).
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