LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 13,617 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇦🇷 Aerolineas Argentinas 1 in 195.27%▼ 130.259746,945
2🇮🇳 Air India 1 in 293.47%▲ 10.2515675,640
3🇬🇧 British Airways 1 in 432.34%=0.2520096,554
4🇪🇸 Iberia 1 in 472.14%▲ 20.255526,613
5🇮🇪 Aer Lingus 1 in 482.08%▼ 80.253717,859
6🇮🇳 IndiGo 1 in 531.89%▲ 10.2511555,610
7🇰🇪 Kenya Airways 1 in 801.26%▼ 140.25167,726
8🇬🇧 Virgin Atlantic 1 in 1010.99%▼ 10.25157,278
9🇺🇸 Spirit Airlines 1 in 1080.93%▼ 360.253617,405
10🇺🇸 Frontier Airlines 1 in 1100.91%▼ 10.252311,170
11🇭🇺 Wizz Air 1 in 1240.81%▲ 50.25178,209
12🇵🇰 Pakistan International Airlines 1 in 1320.76%▼ 430.2583,847
13🇳🇱 KLM 1 in 1320.76%▼ 150.252813,585
14🇨🇦 Air Canada 1 in 1380.73%▲ 70.404320,750
15🇨🇭 Swiss 1 in 1410.71%▼ 180.51146,760
16🇩🇪 Lufthansa 1 in 1460.69%▼ 190.665827,896
17🇪🇸 Vueling 1 in 1510.66%▼ 100.822411,572
18🇨🇴 Avianca 1 in 1620.62%▼ 241.083416,448
19🇮🇹 ITA Airways 1 in 1650.61%▼ 11.162110,147
20🇶🇦 Qatar Airways 1 in 1670.60%▲ 81.214220,222
21🇬🇧 easyJet 1 in 1690.59%▲ 131.254421,198
22🇲🇽 Aeromexico 1 in 1740.57%▼ 331.37136,257
23🇦🇪 Etihad Airways 1 in 1760.57%▼ 201.39209,715
24🇨🇦 WestJet Airlines 1 in 1760.57%▲ 91.392210,672
25🇮🇳 SpiceJet 1 in 1760.57%▲ 91.41115,319
26🇵🇭 Cebu Pacific 1 in 1950.51%▲ 161.7583,859
27🇧🇪 Brussels Airlines 1 in 2010.50%▼ 281.8562,900
28🇿🇦 South African 1 in 2040.49%▼ 61.89104,822
29🇦🇪 Emirates 1 in 2040.49%▼ 21.903818,334
30🇪🇹 Ethiopian Airlines 1 in 2200.45%▲ 122.12104,823
31🇺🇸 Delta Air Lines 1 in 2400.42%▲ 272.3611354,519
32🇪🇬 EgyptAir 1 in 2450.41%▲ 82.4273,380
33🇺🇸 American Airlines 1 in 2470.40%▲ 32.4412259,044
34🇲🇾 Malaysia Airlines 1 in 2640.38%▼ 212.60104,837
35🇳🇵 Yeti Airlines 1 in 2860.35%▼ 202.781484
36🇨🇦 Air Transat 1 in 2870.35%▲ 172.7941,927
37🇮🇪 Ryanair 1 in 2910.34%▼ 112.824521,837
38🇲🇦 Royal Air Maroc 1 in 2920.34%▼ 172.8362,897
39🇬🇧 Jet2 1 in 3020.33%▼ 22.9094,329
40🇹🇷 Turkish Airlines 1 in 3090.32%▲ 142.953416,373
41🇺🇸 United Airlines 1 in 3090.32%▲ 42.957737,065
42🇦🇺 Qantas 1 in 3120.32%▼ 42.97136,257
43🇷🇸 Air Serbia 1 in 3190.31%▼ 123.0131,447
44🇨🇱 LATAM Chile 1 in 3270.31%▲ 123.06125,778
45🇵🇹 TAP Portugal 1 in 3320.30%▼ 103.0962,913
46🇫🇷 Air France 1 in 3420.29%▲ 23.152110,153
47🇸🇦 Saudia 1 in 3460.29%▼ 73.17178,205
48🇧🇭 Gulf Air 1 in 3500.29%▲ 313.1931,449
49🇺🇸 JetBlue 1 in 3610.28%▲ 103.252210,643
50🇪🇸 Air Europa 1 in 3640.27%▲ 273.2641,942
51🇸🇬 Singapore Airlines 1 in 3700.27%▼ 43.29104,818
52🇭🇷 Croatia Airlines 1 in 4140.24%▼ 33.471482
53🇸🇪 SAS Scandinavia 1 in 4250.24%▼ 23.5194,369
54🇩🇪 Eurowings 1 in 4340.23%▲ 293.5483,860
55🇹🇭 Thai Airways 1 in 5140.19%▲ 333.7752,420
56🇬🇷 Aegean Airlines 1 in 5210.19%▲ 13.7931,444
57🇺🇸 Hawaiian Airlines 1 in 5250.19%▲ 23.7941,932
58🇦🇺 Jetstar 1 in 5320.19%▲ 183.8152,425
59🇵🇦 COPA Airlines 1 in 5770.17%▲ 43.9052,421
60🇹🇷 Pegasus Airlines 1 in 5960.17%▲ 53.9441,933
61🇫🇮 Finnair 1 in 6300.16%▲ 233.9941,927
62🇺🇸 Southwest Airlines 1 in 6310.16%▲ 134.003516,974
63🇺🇸 Alaska Airlines 1 in 6760.15%▲ 124.06157,272
64🇱🇰 SriLankan Airlines 1 in 7000.14%▲ 94.101483
65🇦🇺 Virgin Australia 1 in 8040.12%▲ 104.2141,931
66🇲🇾 Air Asia 1 in 8950.11%▲ 144.2962,900
67🇦🇹 Austrian Airlines 1 in 8980.11%▲ 124.2931,454
68🇭🇰 Cathay Pacific 1 in 1,0160.10%▲ 214.3841,935
69🇺🇸 Allegiant Air 1 in 1,0180.10%▲ 144.3831,449
70🇵🇱 LOT Polish 1 in 1,0400.10%▲ 154.3931,448
71🇮🇸 Icelandair 1 in 1,1180.09%▲ 164.431481
72🇳🇱 Transavia 1 in 1,4140.07%▲ 174.552967
73🇮🇩 Garuda Indonesia 1 in 1,5110.07%▲ 184.5831,454
74🇻🇳 VietJet 1 in 1,7810.06%▲ 194.641483
75🇧🇷 GOL Airlines 1 in 1,8680.05%▲ 464.662970
76🇳🇿 Air New Zealand 1 in 1,9360.05%▲ 214.671484
77🇦🇪 Air Arabia 1 in 2,1660.05%▲ 224.711482
78🇮🇩 Batik Air 1 in 2,2290.04%▲ 234.721483
79🇧🇷 LATAM Brazil 1 in 2,3470.04%▲ 294.732962
80🇳🇴 Norwegian 1 in 2,3500.04%▲ 444.731484
81🇹🇼 EVA Air 1 in 2,3800.04%▲ 264.731484
82🇴🇲 Oman Air 1 in 3,4910.03%▲ 274.821484
83🇯🇵 Japan Airlines (JAL) 1 in 5,2160.02%▲ 284.881483
84🇰🇷 Korean Air 1 in 5,4900.02%▲ 314.881484
85🇧🇷 Azul 1 in 6,2130.02%▲ 304.901482
86🇯🇵 ANA 1 in 7,3890.01%▲ 314.911482
87🇨🇳 China Southern 1 in 17,2440.01%▲ 324.961486
+= Median 1 in 3270.31%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇦🇷 Aerolineas Argentinas
🥈
🇮🇳 Air India 		                  🥉
🇬🇧 British Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Southern
🥈
🇯🇵 ANA 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Gatwick London 1 in 511.94%▲ 10.251673,876
2🇮🇩 Soekarno-Hatta Jakarta 1 in 541.84%▲ 20.252196,953
3🇮🇳 Gandhi Delhi 1 in 1280.78%▲ 30.25941,545
4🇺🇸 Orlando Orlando, FL 1 in 1340.75%▲ 40.28627,699
5🇲🇽 Juárez Mexico City 1 in 1350.74%▲ 50.30627,696
6🇮🇳 Shivaji Mumbai 1 in 1420.70%▲ 60.55627,701
7🇩🇪 Frankfurt Frankfurt 1 in 1940.51%▲ 71.74627,693
8🇧🇪 Brussels Brussels 1 in 1990.50%▲ 81.8229,234
9🇬🇧 Heathrow London 1 in 2020.50%▲ 91.86732,311
10🇹🇷 Istanbul Istanbul 1 in 2310.43%▲ 102.26523,083
11🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 112.48523,085
12🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 123.3929,232
13🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 133.47313,850
14🇺🇸 Charlotte Douglas Charlotte, NC 1 in 4150.24%▲ 143.4729,233
15🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 153.4814,617
16🇨🇦 Pearson Toronto 1 in 4260.23%▲ 163.5129,231
17🇺🇸 SFO San Francisco 1 in 5050.20%▲ 173.7529,234
18🇨🇭 Zurich Zurich 1 in 5230.19%▲ 183.7914,616
19🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 193.8629,235
20🇸🇬 Changi Singapore 1 in 5630.18%▲ 203.8729,232
21🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 213.9629,232
22🇶🇦 Hamad Doha 1 in 6750.15%▲ 224.0614,617
23🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 234.2614,616
24🇺🇸 McCarran Las Vegas 1 in 8780.11%▲ 244.2814,617
25🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 254.4014,617
26🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 264.4114,617
27🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 274.5614,617
28🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 284.5914,616
29🇨🇳 Capital Beijing 1 in 1,7320.06%▲ 294.6314,617
+= Median 1 in 4160.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2120.47%0.514220,267
2North America1 in 2870.35%1.69519250,822
3Middle East1 in 2870.35%1.6912962,272
4Europe1 in 3140.32%1.97680328,412
5Latin America1 in 4180.24%2.7316680,263
6Oceania1 in 6400.16%3.522311,097
7Asia1 in 7860.13%3.79345166,991


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇦🇷 Argentina1 in 195.27%0.259746,945
2🇮🇳 India1 in 531.89%0.25282136,569
3🇰🇪 Kenya1 in 801.26%0.25167,726
4🇮🇪 Ireland1 in 831.21%0.258239,696
5🇭🇺 Hungary1 in 1240.81%0.25178,209
6🇬🇧 United Kingdom1 in 1270.79%0.25268129,358
7🇵🇰 Pakistan1 in 1320.76%0.2583,847
8🇨🇭 Switzerland1 in 1410.71%0.25146,760
9🇪🇸 Spain1 in 1510.66%0.258340,127
10🇨🇴 Colombia1 in 1620.62%0.253416,448
11🇮🇹 Italy1 in 1650.61%0.252110,147
12🇶🇦 Qatar1 in 1670.60%0.254220,222
13🇲🇽 Mexico1 in 1740.57%0.25136,257
14🇨🇦 Canada1 in 1760.57%0.256933,349
15🇵🇭 Philippines1 in 1950.51%0.2583,859
16🇧🇪 Belgium1 in 2010.50%0.2862,900
17🇿🇦 South Africa1 in 2040.49%0.34104,822
18🇦🇪 United Arab Emirates1 in 2040.49%0.355928,532
19🇩🇪 Germany1 in 2180.46%0.656631,756
20🇪🇹 Ethiopia1 in 2200.45%0.68104,823
21🇳🇱 Netherlands1 in 2420.41%1.073014,552
22🇪🇬 Egypt1 in 2450.41%1.1373,380
23🇳🇵 Nepal1 in 2860.35%1.671484
24🇲🇦 Morocco1 in 2920.34%1.7462,897
25🇷🇸 Serbia1 in 3190.31%2.0231,447
26🇨🇱 Chile1 in 3270.31%2.10125,778
27🇵🇹 Portugal1 in 3320.30%2.1462,913
28🇺🇸 United States1 in 3330.30%2.15450217,473
29🇫🇷 France1 in 3420.29%2.222110,153
30🇸🇦 Saudi Arabia1 in 3460.29%2.26178,205
31🇧🇭 Bahrain1 in 3500.29%2.2931,449
32🇸🇬 Singapore1 in 3700.27%2.43104,818
33🇹🇷 Turkey1 in 4070.25%2.663818,307
34🇲🇾 Malaysia1 in 4070.25%2.67167,737
35🇭🇷 Croatia1 in 4140.24%2.711482
36🇸🇪 Sweden1 in 4250.24%2.7794,369
37🇹🇭 Thailand1 in 5140.19%3.1552,420
38🇬🇷 Greece1 in 5210.19%3.1831,444
39🇦🇺 Australia1 in 5320.19%3.212210,613
40🇵🇦 Panama1 in 5770.17%3.3552,421
41🇫🇮 Finland1 in 6300.16%3.4941,927
42🇱🇰 Sri Lanka1 in 7000.14%3.641483
43🇦🇹 Austria1 in 8980.11%3.9431,454
44🇭🇰 Hong Kong1 in 1,0160.10%4.0741,935
45🇵🇱 Poland1 in 1,0400.10%4.0931,448
46🇮🇸 Iceland1 in 1,1180.09%4.151481
47🇻🇳 Vietnam1 in 1,7810.06%4.471483
48🇮🇩 Indonesia1 in 1,8010.06%4.4741,937
49🇳🇿 New Zealand1 in 1,9360.05%4.511484
50🇧🇷 Brazil1 in 2,3470.04%4.6052,415
51🇳🇴 Norway1 in 2,3500.04%4.601484
52🇹🇼 Taiwan1 in 2,3800.04%4.601484
53🇴🇲 Oman1 in 3,4910.03%4.731484
54🇰🇷 South Korea1 in 5,4900.02%4.831484
55🇯🇵 Japan1 in 6,1150.02%4.842965
56🇨🇳 China1 in 17,2440.01%4.941486

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY AIRLINE LIST AND LUGGAGELOSERS.COM AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE. THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF AIRLINE LIST AND LUGGAGELOSERS.COM. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, AIRLINE LIST AND LUGGAGELOSERS.COM TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.