LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 9 hours ago from 31,795 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 263.88%=0.25238114,447
2🇮🇳 Air India 1 in 382.66%=0.2512058,088
3🇪🇸 Iberia 1 in 641.56%▼ 50.254019,383
4🇮🇳 SpiceJet 1 in 701.44%▲ 10.252813,473
5🇪🇹 Ethiopian Airlines 1 in 1050.96%▲ 10.252110,140
6🇮🇪 Aer Lingus 1 in 1370.73%▼ 240.36136,301
7🇰🇪 Kenya Airways 1 in 1420.71%▼ 170.5394,337
8🇳🇱 KLM 1 in 1490.67%▼ 50.752512,069
9🇦🇪 Emirates 1 in 1500.67%▼ 320.775225,057
10🇪🇸 Vueling 1 in 1510.66%▼ 80.792411,632
11🇬🇧 Virgin Atlantic 1 in 1530.65%▼ 170.86104,826
12🇪🇸 Air Europa 1 in 1820.55%▼ 451.5283,880
13🇺🇸 Frontier Airlines 1 in 1830.55%▲ 61.53146,734
14🇬🇧 British Airways 1 in 1980.51%▲ 41.794320,841
15🇿🇦 South African 1 in 2040.49%▲ 91.90104,813
16🇶🇦 Qatar Airways 1 in 2050.49%▼ 61.913416,465
17🇱🇰 SriLankan Airlines 1 in 2320.43%▲ 122.2731,455
18🇦🇪 Air Arabia 1 in 2410.41%▼ 172.3894,329
19🇯🇴 Royal Jordanian 1 in 2540.39%▲ 42.5131,450
20🇧🇭 Gulf Air 1 in 2630.38%▲ 112.5941,931
21🇦🇷 Aerolineas Argentinas 1 in 2630.38%▲ 22.5973,389
22🇺🇸 Delta Air Lines 1 in 2630.38%▼ 112.5910349,612
23🇦🇪 Etihad Airways 1 in 2720.37%▲ 122.67136,270
24🇮🇪 Ryanair 1 in 2790.36%▼ 122.734722,751
25🇺🇸 American Airlines 1 in 3050.33%▲ 42.939947,804
26🇨🇦 WestJet Airlines 1 in 3230.31%▼ 53.04125,797
27🇨🇦 Air Canada 1 in 3480.29%▲ 13.18178,216
28🇮🇹 ITA Airways 1 in 3480.29%▲ 53.18104,808
29🇨🇴 Avianca 1 in 3670.27%▲ 93.27157,242
30🇹🇭 Thai Airways 1 in 3700.27%▲ 133.2973,367
31🇲🇽 Aeromexico 1 in 3770.27%▲ 173.3262,894
32🇫🇷 Air France 1 in 3770.27%▼ 73.32199,205
33🇪🇬 EgyptAir 1 in 4300.23%▼ 243.5341,929
34🇺🇸 Alaska Airlines 1 in 4430.23%▲ 223.572311,104
35🇺🇸 United Airlines 1 in 4720.21%▼ 173.665024,233
36🇹🇷 Turkish Airlines 1 in 5000.20%▲ 93.732110,119
37🇵🇭 Cebu Pacific 1 in 5190.19%▲ 83.7831,450
38🇲🇾 Malaysia Airlines 1 in 5250.19%▲ 133.7952,427
39🇺🇸 Southwest Airlines 1 in 5970.17%▼ 53.943717,944
40🇩🇪 Lufthansa 1 in 6000.17%▼ 173.94146,785
41🇸🇬 Singapore Airlines 1 in 6130.16%▼ 163.9762,906
42🇱🇧 Middle East Airlines 1 in 6340.16%▼ 154.001485
43🇺🇸 Spirit Airlines 1 in 6450.16%▲ 114.0262,907
44🇨🇭 Swiss 1 in 6600.15%▼ 134.0431,443
45🇻🇳 Vietnam Airlines 1 in 6860.15%▲ 24.0841,925
46🇭🇺 Wizz Air 1 in 6960.14%▼ 114.0931,456
47🇵🇦 COPA Airlines 1 in 7230.14%▲ 24.1241,933
48🇸🇦 Saudia 1 in 7320.14%▼ 74.1383,884
49🇺🇸 Allegiant Air 1 in 7620.13%▲ 34.1741,935
50🇲🇾 Air Asia 1 in 7640.13%▼ 74.1773,399
51🇦🇿 Azerbaijan Airlines 1 in 7910.13%▲ 354.201485
52🇹🇷 Pegasus Airlines 1 in 7960.13%▲ 144.2031,448
53🇬🇧 easyJet 1 in 8190.12%▲ 54.2394,371
54🇴🇲 Oman Air 1 in 8720.11%▲ 74.2741,937
55🇺🇸 JetBlue 1 in 8860.11%▲ 24.2894,337
56🇧🇷 LATAM Brazil 1 in 9370.11%▼ 14.3252,411
57🇧🇷 GOL Airlines 1 in 9420.11%▲ 84.3341,924
58🇦🇺 Qantas 1 in 1,0110.10%▲ 14.3741,929
59🇵🇭 Philippine Airlines 1 in 1,0630.09%▲ 24.402969
60🇨🇦 Air Transat 1 in 1,1390.09%▲ 34.441485
61🇸🇪 SAS Scandinavia 1 in 1,2860.08%▲ 114.5131,446
62🇨🇿 SmartWings 1 in 1,3660.07%▲ 54.541483
63🇧🇷 Azul 1 in 1,5450.06%▲ 74.5941,939
64🇬🇷 Aegean Airlines 1 in 1,5570.06%▲ 74.591484
65🇳🇿 Air New Zealand 1 in 1,9480.05%▲ 84.671481
66🇦🇪 flydubai 1 in 1,9650.05%▲ 94.681485
67🇭🇰 Cathay Pacific 1 in 2,0330.05%▲ 104.692967
68🇺🇸 Hawaiian Airlines 1 in 2,1030.05%▲ 344.701482
69🇮🇩 Garuda Indonesia 1 in 2,2790.04%▲ 154.722964
70🇳🇴 Norwegian 1 in 2,3430.04%▲ 134.731485
71🇹🇼 EVA Air 1 in 2,3890.04%▲ 344.731482
72🇫🇮 Finnair 1 in 2,5240.04%▲ 324.751481
73🇬🇧 Jet2 1 in 2,7050.04%▲ 314.771483
74🇦🇹 Austrian Airlines 1 in 2,7120.04%▲ 174.771481
75🇮🇩 Lion Air 1 in 3,6650.03%▲ 184.831482
76🇨🇱 LATAM Chile 1 in 3,9080.03%▲ 254.841484
77🇰🇷 Korean Air 1 in 5,4820.02%▲ 204.881485
78🇨🇳 China Southern 1 in 17,3300.01%▲ 214.961483
+= Median 1 in 5980.17%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇮🇳 Air India 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Southern
🥈
🇰🇷 Korean Air 		                  🥉
🇨🇱 LATAM Chile


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 382.61%▲ 10.2530138,505
2🇮🇳 Shivaji Mumbai 1 in 571.76%▲ 20.251569,247
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,790
4🇬🇧 Stansted London 1 in 1470.68%▲ 40.6829,231
5🇺🇸 McCarran Las Vegas 1 in 1760.57%▲ 51.40523,079
6🇶🇦 Hamad Doha 1 in 2250.44%▲ 62.18313,851
7🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 72.64313,849
8🇺🇸 O'Hare Chicago 1 in 2890.35%▲ 82.81523,077
9🇲🇾 KLIA Kuala Lumpur 1 in 3530.28%▲ 93.21313,846
10🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 103.43313,847
11🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 113.4329,232
12🇬🇧 Gatwick London 1 in 4120.24%▲ 123.4629,235
13🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 133.49313,849
14🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 143.65418,465
15🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 153.76313,848
16🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 163.9129,231
17🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 173.9829,233
18🇵🇭 Aquino Manila 1 in 7600.13%▲ 184.1714,617
19🇺🇸 Sky Harbor Phoenix, AZ 1 in 7940.13%▲ 194.2014,617
20🇺🇸 Miami Miami 1 in 7970.13%▲ 204.2114,617
21🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 214.2414,615
22🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 224.2514,615
23🇨🇦 Pearson Toronto 1 in 8510.12%▲ 234.2614,616
24🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 244.4114,616
25🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 254.4414,617
26🇯🇵 Haneda Tokyo 1 in 1,5450.06%▲ 264.5914,616
+= Median 1 in 4430.23%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1420.71%0.254019,290
2Middle East1 in 2720.37%1.5113364,222
3North America1 in 4720.21%2.99376181,589
4Europe1 in 6000.17%3.42301145,660
5Asia1 in 7230.14%3.69432208,254
6Latin America1 in 8160.12%3.844622,216
7Oceania1 in 1,3310.08%4.2952,411


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 382.66%0.25386186,008
2🇪🇹 Ethiopia1 in 1050.96%0.252110,140
3🇰🇪 Kenya1 in 1420.71%0.2594,337
4🇳🇱 Netherlands1 in 1490.67%0.252512,069
5🇪🇸 Spain1 in 1510.66%0.257234,895
6🇮🇪 Ireland1 in 1830.55%0.256029,052
7🇿🇦 South Africa1 in 2040.49%0.35104,813
8🇶🇦 Qatar1 in 2050.49%0.373416,465
9🇱🇰 Sri Lanka1 in 2320.43%0.9131,455
10🇯🇴 Jordan1 in 2540.39%1.2631,450
11🇦🇪 United Arab Emirates1 in 2560.39%1.297536,140
12🇧🇭 Bahrain1 in 2630.38%1.3841,931
13🇦🇷 Argentina1 in 2630.38%1.3973,389
14🇬🇧 United Kingdom1 in 3180.31%2.026330,520
15🇨🇦 Canada1 in 3480.29%2.273014,498
16🇮🇹 Italy1 in 3480.29%2.27104,808
17🇨🇴 Colombia1 in 3670.27%2.41157,242
18🇹🇭 Thailand1 in 3700.27%2.4373,367
19🇲🇽 Mexico1 in 3770.27%2.4862,894
20🇫🇷 France1 in 3770.27%2.48199,205
21🇪🇬 Egypt1 in 4300.23%2.7941,929
22🇺🇸 United States1 in 5270.19%3.20346167,091
23🇩🇪 Germany1 in 6000.17%3.42146,785
24🇸🇬 Singapore1 in 6130.16%3.4562,906
25🇹🇷 Turkey1 in 6140.16%3.452411,567
26🇲🇾 Malaysia1 in 6230.16%3.47125,826
27🇱🇧 Lebanon1 in 6340.16%3.501485
28🇨🇭 Switzerland1 in 6600.15%3.5631,443
29🇻🇳 Vietnam1 in 6860.15%3.6241,925
30🇭🇺 Hungary1 in 6960.14%3.6431,456
31🇵🇭 Philippines1 in 6980.14%3.6452,418
32🇵🇦 Panama1 in 7230.14%3.6941,933
33🇸🇦 Saudi Arabia1 in 7320.14%3.7083,884
34🇦🇿 Azerbaijan1 in 7910.13%3.801485
35🇴🇲 Oman1 in 8720.11%3.9141,937
36🇧🇷 Brazil1 in 9420.11%3.99136,275
37🇦🇺 Australia1 in 1,0110.10%4.0641,929
38🇸🇪 Sweden1 in 1,2860.08%4.2631,446
39🇨🇿 Czechia1 in 1,3660.07%4.301483
40🇬🇷 Greece1 in 1,5570.06%4.391484
41🇳🇿 New Zealand1 in 1,9480.05%4.511481
42🇭🇰 Hong Kong1 in 2,0330.05%4.532967
43🇳🇴 Norway1 in 2,3430.04%4.591485
44🇹🇼 Taiwan1 in 2,3890.04%4.601482
45🇫🇮 Finland1 in 2,5240.04%4.621481
46🇦🇹 Austria1 in 2,7120.04%4.651481
47🇮🇩 Indonesia1 in 2,8100.04%4.6631,446
48🇨🇱 Chile1 in 3,9080.03%4.761484
49🇰🇷 South Korea1 in 5,4820.02%4.831485
50🇨🇳 China1 in 17,3300.01%4.951483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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