LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 25,805 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 531.88%=0.258541,078
2🇰🇪 Kenya Airways 1 in 1060.95%▼ 120.25125,824
3🇺🇸 Frontier Airlines 1 in 1110.90%=0.252311,058
4🇪🇸 Iberia 1 in 1170.86%▼ 50.252210,680
5🇨🇦 Air Canada 1 in 1200.83%▼ 210.254923,744
6🇶🇦 Qatar Airways 1 in 1250.80%▲ 40.255627,147
7🇮🇳 IndiGo 1 in 1270.79%=0.254823,231
8🇮🇪 Aer Lingus 1 in 1370.73%▼ 30.37136,290
9🇱🇰 SriLankan Airlines 1 in 1740.57%▼ 461.3641,941
10🇲🇦 Royal Air Maroc 1 in 1940.52%▼ 71.7394,365
11🇮🇸 Icelandair 1 in 2240.45%▲ 72.1752,405
12🇨🇦 WestJet Airlines 1 in 2430.41%▲ 72.39167,710
13🇪🇸 Vueling 1 in 2590.39%▼ 72.56146,752
14🇦🇪 Air Arabia 1 in 2690.37%▲ 82.6583,883
15🇬🇧 British Airways 1 in 2750.36%▼ 92.703114,966
16🇧🇪 Brussels Airlines 1 in 3030.33%▼ 62.9141,925
17🇺🇸 American Airlines 1 in 3060.33%▲ 42.939947,665
18🇵🇭 Cebu Pacific 1 in 3120.32%▲ 32.9752,412
19🇦🇪 Etihad Airways 1 in 3200.31%▲ 13.02115,332
20🇮🇳 SpiceJet 1 in 3230.31%▲ 123.0462,897
21🇬🇷 Aegean Airlines 1 in 3910.26%▼ 343.3841,924
22🇳🇵 Nepal Airlines 1 in 4150.24%▼ 333.471481
23🇳🇱 KLM 1 in 4630.22%▲ 23.6383,884
24🇪🇸 Air Europa 1 in 4870.21%▼ 13.7031,450
25🇫🇮 Finnair 1 in 5020.20%▲ 133.7452,419
26🇫🇷 Air France 1 in 5120.20%▼ 43.76146,785
27🇭🇺 Wizz Air 1 in 5240.19%▼ 73.7941,935
28🇩🇪 Lufthansa 1 in 5260.19%▼ 263.79167,747
29🇲🇾 Malaysia Airlines 1 in 5280.19%▼ 123.8052,416
30🇺🇸 Delta Air Lines 1 in 5380.19%▲ 143.825024,278
31🇬🇧 Jet2 1 in 5410.18%▲ 123.8352,413
32🇨🇦 Air Transat 1 in 5710.18%▲ 223.892969
33🇮🇹 ITA Airways 1 in 5780.17%▼ 133.9062,897
34🇺🇸 Southwest Airlines 1 in 5850.17%▼ 63.923818,292
35🇹🇷 Turkish Airlines 1 in 6130.16%▲ 123.97178,246
36🇬🇧 easyJet 1 in 6150.16%▲ 53.97125,820
37🇮🇪 Ryanair 1 in 6220.16%▲ 93.982110,195
38🇦🇪 Emirates 1 in 6490.15%▼ 114.02125,780
39🇺🇸 United Airlines 1 in 7000.14%▲ 34.103416,353
40🇪🇹 Ethiopian Airlines 1 in 7350.14%▲ 34.1431,442
41🇸🇬 Singapore Airlines 1 in 7380.14%▼ 64.1452,416
42🇲🇽 Aeromexico 1 in 7530.13%▲ 44.1631,448
43🇬🇧 Virgin Atlantic 1 in 7670.13%▲ 164.172962
44🇺🇸 Spirit Airlines 1 in 7750.13%▲ 124.1852,420
45🇹🇷 Pegasus Airlines 1 in 7980.13%▲ 64.2131,444
46🇹🇭 Thai Airways 1 in 8590.12%▼ 94.2631,449
47🇪🇬 EgyptAir 1 in 8590.12%▲ 184.262966
48🇺🇸 JetBlue 1 in 8840.11%▼ 24.2894,343
49🇲🇾 Air Asia 1 in 8910.11%▼ 64.2962,915
50🇲🇾 Batik Air Malaysia 1 in 1,0510.10%▼ 54.401482
51🇵🇭 Philippine Airlines 1 in 1,0630.09%▲ 164.402968
52🇨🇴 Avianca 1 in 1,3790.07%▼ 34.5441,928
53🇺🇸 Alaska Airlines 1 in 1,4460.07%▲ 84.5673,400
54🇻🇳 VietJet 1 in 1,7840.06%▼ 14.651482
55🇳🇿 Air New Zealand 1 in 1,9470.05%=4.671481
56🇨🇭 Swiss 1 in 1,9690.05%▲ 234.681484
57🇦🇺 Qantas 1 in 2,0190.05%▲ 64.692967
58🇿🇦 South African 1 in 2,0280.05%▲ 34.691485
59🇺🇸 Hawaiian Airlines 1 in 2,0880.05%▲ 44.701486
60🇳🇴 Norwegian 1 in 2,3440.04%▲ 54.731485
61🇦🇹 Austrian Airlines 1 in 2,7110.04%▲ 194.771482
62🇳🇱 Transavia 1 in 2,8440.04%▲ 74.781481
63🇸🇦 Saudia 1 in 2,9500.03%▲ 204.792964
64🇺🇸 Allegiant Air 1 in 3,0460.03%▲ 204.791484
65🇸🇪 SAS Scandinavia 1 in 3,8660.03%▲ 174.841481
66🇨🇱 LATAM Chile 1 in 3,9210.03%▲ 114.841482
67🇭🇰 Cathay Pacific 1 in 4,0680.02%▲ 154.841483
68🇸🇬 Scoot 1 in 4,1550.02%▲ 154.851484
69🇮🇩 Garuda Indonesia 1 in 4,5330.02%▲ 144.861485
70🇧🇷 LATAM Brazil 1 in 4,6530.02%▲ 154.861485
71🇧🇷 Azul 1 in 6,1740.02%▲ 164.901485
72🇨🇳 Air China 1 in 12,4800.01%▲ 174.951483
73🇨🇳 China Eastern 1 in 16,3710.01%▲ 184.961482
+= Median 1 in 6220.16%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇰🇪 Kenya Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 London City London 1 in 621.62%▲ 10.2514,616
2🇮🇳 Gandhi Delhi 1 in 681.48%▲ 20.251778,474
3🇬🇧 Heathrow London 1 in 741.35%▲ 30.251987,719
4🇬🇧 Gatwick London 1 in 751.33%▲ 40.251150,779
5🇮🇳 Shivaji Mumbai 1 in 951.05%▲ 50.25941,554
6🇬🇧 Stansted London 1 in 981.02%▲ 60.25313,848
7🇳🇱 Schiphol Amsterdam 1 in 1770.56%▲ 71.42732,311
8🇧🇪 Brussels Brussels 1 in 1990.50%▲ 81.8229,234
9🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 91.87418,466
10🇶🇦 Hamad Doha 1 in 2250.44%▲ 102.18313,851
11🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 112.29523,080
12🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 122.48523,078
13🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 132.64313,851
14🇸🇬 Changi Singapore 1 in 2810.36%▲ 142.75418,469
15🇪🇸 El Prat Barcelona 1 in 2850.35%▲ 152.78313,849
16🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 163.23313,852
17🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 173.2829,233
18🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 183.29313,850
19🇮🇹 Fiumicino Rome 1 in 3710.27%▲ 193.2929,232
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4040.25%▲ 203.43313,852
21🇨🇦 Pearson Toronto 1 in 4260.24%▲ 213.5129,234
22🇬🇧 Luton London 1 in 4880.20%▲ 223.7014,617
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,616
24🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 244.1914,617
25🇺🇸 Miami Miami 1 in 7970.13%▲ 254.2114,616
26🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 264.2414,617
27🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 274.3329,234
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,616
29🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 294.4514,617
30🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 304.5214,616
31🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 314.6314,616
+= Median 1 in 3580.28%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3060.33%1.902512,116
2Middle East1 in 4280.23%2.789144,072
3Europe1 in 5260.19%3.19214103,552
4North America1 in 5850.17%3.38334161,201
5Asia1 in 8740.11%3.9117785,586
6Oceania1 in 1,9820.05%4.5231,448
7Latin America1 in 3,9210.03%4.76104,828


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1060.95%0.25125,824
2🇶🇦 Qatar1 in 1250.80%0.255627,147
3🇮🇳 India1 in 1270.79%0.2513967,206
4🇱🇰 Sri Lanka1 in 1740.57%0.2541,941
5🇲🇦 Morocco1 in 1940.52%0.2594,365
6🇮🇸 Iceland1 in 2240.45%0.7552,405
7🇮🇪 Ireland1 in 2240.45%0.763416,485
8🇨🇦 Canada1 in 2430.41%1.096732,422
9🇪🇸 Spain1 in 2590.39%1.343918,883
10🇧🇪 Belgium1 in 3030.33%1.8741,925
11🇦🇪 United Arab Emirates1 in 3200.31%2.033114,995
12🇬🇷 Greece1 in 3910.26%2.5741,924
13🇳🇵 Nepal1 in 4150.24%2.711481
14🇵🇭 Philippines1 in 4830.21%3.0373,380
15🇫🇮 Finland1 in 5020.20%3.1152,419
16🇫🇷 France1 in 5120.20%3.14146,785
17🇭🇺 Hungary1 in 5240.19%3.1941,935
18🇩🇪 Germany1 in 5260.19%3.19167,747
19🇬🇧 United Kingdom1 in 5760.17%3.355024,160
20🇮🇹 Italy1 in 5780.17%3.3662,897
21🇹🇷 Turkey1 in 6930.14%3.63209,690
22🇪🇹 Ethiopia1 in 7350.14%3.7131,442
23🇺🇸 United States1 in 7350.14%3.71267128,779
24🇲🇽 Mexico1 in 7530.13%3.7431,448
25🇳🇱 Netherlands1 in 7960.13%3.8194,365
26🇹🇭 Thailand1 in 8590.12%3.8931,449
27🇪🇬 Egypt1 in 8590.12%3.892966
28🇲🇾 Malaysia1 in 8910.11%3.93125,813
29🇸🇬 Singapore1 in 1,2530.08%4.2462,901
30🇨🇴 Colombia1 in 1,3790.07%4.3141,928
31🇻🇳 Vietnam1 in 1,7840.06%4.471482
32🇳🇿 New Zealand1 in 1,9470.05%4.511481
33🇨🇭 Switzerland1 in 1,9690.05%4.521484
34🇦🇺 Australia1 in 2,0190.05%4.532967
35🇿🇦 South Africa1 in 2,0280.05%4.531485
36🇳🇴 Norway1 in 2,3440.04%4.591485
37🇦🇹 Austria1 in 2,7110.04%4.651482
38🇸🇦 Saudi Arabia1 in 2,9500.03%4.682964
39🇸🇪 Sweden1 in 3,8660.03%4.751481
40🇨🇱 Chile1 in 3,9210.03%4.761482
41🇭🇰 Hong Kong1 in 4,0680.02%4.771483
42🇮🇩 Indonesia1 in 4,5330.02%4.791485
43🇧🇷 Brazil1 in 5,3070.02%4.822971
44🇨🇳 China1 in 14,1630.01%4.932965

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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