LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 11,020 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 244.09%▼ 20.2510550,911
2🇪🇹 Ethiopian Airlines 1 in 263.79%▼ 220.258340,194
3🇮🇪 Aer Lingus 1 in 382.63%▼ 10.254722,615
4🇮🇳 Air India 1 in 402.50%▼ 50.2511354,542
5🇰🇪 Kenya Airways 1 in 432.35%▼ 390.253014,456
6🇮🇳 IndiGo 1 in 432.30%▼ 100.2514167,817
7🇬🇧 British Airways 1 in 482.10%▲ 20.2517986,344
8🇦🇷 Aerolineas Argentinas 1 in 571.74%▲ 70.253215,538
9🇨🇭 Swiss 1 in 791.27%▼ 30.252512,074
10🇮🇳 SpiceJet 1 in 931.08%▼ 120.252110,113
11🇨🇦 Air Canada 1 in 1050.95%=0.255627,153
12🇲🇦 Royal Air Maroc 1 in 1090.92%▲ 100.25167,752
13🇺🇸 Frontier Airlines 1 in 1110.90%▼ 130.252311,092
14🇳🇱 KLM 1 in 1120.89%▼ 210.253316,007
15🇦🇪 Emirates 1 in 1150.87%▲ 10.256832,692
16🇬🇧 Virgin Atlantic 1 in 1170.85%▼ 10.25136,294
17🇲🇽 Aeromexico 1 in 1190.84%▼ 80.25199,182
18🇪🇸 Vueling 1 in 1250.80%▼ 20.252914,018
19🇬🇧 easyJet 1 in 1250.80%▼ 250.255928,531
20🇶🇦 Qatar Airways 1 in 1350.74%▲ 10.315225,031
21🇱🇰 SriLankan Airlines 1 in 1400.71%▼ 230.4852,412
22🇩🇪 Lufthansa 1 in 1410.71%▼ 60.516028,894
23🇧🇪 Brussels Airlines 1 in 1510.66%▼ 210.8083,869
24🇺🇸 Delta Air Lines 1 in 1550.65%▼ 150.9117584,327
25🇬🇷 Aegean Airlines 1 in 1550.64%▲ 180.92104,853
26🇷🇸 Air Serbia 1 in 1590.63%▲ 161.0262,896
27🇺🇸 American Airlines 1 in 1640.61%▼ 131.1318489,216
28🇲🇾 Malaysia Airlines 1 in 1660.60%▼ 161.17167,705
29🇨🇦 WestJet Airlines 1 in 1690.59%▼ 71.242311,120
30🇺🇸 Spirit Airlines 1 in 1690.59%▲ 71.252311,099
31🇹🇷 Pegasus Airlines 1 in 1700.59%▼ 131.26146,798
32🇨🇴 Avianca 1 in 1720.58%▼ 91.313215,477
33🇪🇸 Air Europa 1 in 1820.55%▼ 111.5283,879
34🇹🇷 Turkish Airlines 1 in 1860.54%▲ 31.605627,108
35🇦🇪 Etihad Airways 1 in 1960.51%▲ 201.77188,684
36🇮🇹 ITA Airways 1 in 2040.49%▲ 281.90178,205
37🇺🇸 United Airlines 1 in 2060.49%▲ 161.9311555,530
38🇭🇺 Wizz Air 1 in 2090.48%▲ 251.97104,851
39🇵🇹 TAP Portugal 1 in 2220.45%▼ 52.1494,365
40🇦🇺 Qantas 1 in 2240.45%▲ 22.18188,695
41🇺🇸 JetBlue 1 in 2280.44%▲ 42.223516,865
42🇬🇧 Jet2 1 in 2470.41%▼ 22.43115,291
43🇫🇷 Air France 1 in 2470.40%▲ 102.442914,038
44🇧🇭 Gulf Air 1 in 2630.38%=2.5941,929
45🇮🇸 Icelandair 1 in 2770.36%▲ 12.7241,938
46🇪🇬 EgyptAir 1 in 2860.35%▲ 22.7962,900
47🇮🇪 Ryanair 1 in 2980.34%▲ 42.884421,268
48🇸🇬 Singapore Airlines 1 in 3070.33%▲ 142.94125,804
49🇨🇦 Air Transat 1 in 3800.26%▲ 53.3431,454
50🇩🇪 Eurowings 1 in 3870.26%▲ 183.3694,331
51🇦🇹 Austrian Airlines 1 in 3870.26%▲ 243.3673,372
52🇸🇦 Saudia 1 in 3920.26%▲ 223.38157,258
53🇦🇪 flydubai 1 in 3960.25%▲ 93.4052,408
54🇭🇷 Croatia Airlines 1 in 4150.24%▲ 103.471481
55🇺🇸 Alaska Airlines 1 in 4250.24%▲ 133.512411,572
56🇸🇪 SAS Scandinavia 1 in 4270.23%▲ 123.5294,351
57🇫🇮 Finnair 1 in 5010.20%▲ 133.7452,421
58🇿🇦 South African 1 in 5070.20%▲ 143.7541,938
59🇹🇭 Thai Airways 1 in 5160.19%▲ 153.7752,411
60🇵🇭 Cebu Pacific 1 in 5200.19%▲ 423.7831,448
61🇲🇾 Air Asia 1 in 5390.19%▲ 173.83104,816
62🇱🇧 Middle East Airlines 1 in 6330.16%▲ 564.001485
63🇦🇪 Air Arabia 1 in 7230.14%▲ 194.1231,446
64🇮🇱 El Al 1 in 7350.14%▲ 204.142962
65🇳🇴 Norwegian 1 in 7840.13%▲ 214.1931,450
66🇺🇸 Southwest Airlines 1 in 8890.11%▲ 224.292512,042
67🇵🇰 Pakistan International Airlines 1 in 1,0520.10%▲ 234.401482
68🇵🇭 Philippine Airlines 1 in 1,0640.09%▲ 244.402967
69🇦🇺 Virgin Australia 1 in 1,0670.09%▲ 254.4131,455
70🇨🇱 LATAM Chile 1 in 1,2970.08%▲ 264.5131,457
71🇦🇺 Jetstar 1 in 1,3400.07%▲ 274.532963
72🇭🇰 Cathay Pacific 1 in 1,3590.07%▲ 284.5331,447
73🇳🇱 Transavia 1 in 1,4100.07%▲ 444.552970
74🇴🇲 Oman Air 1 in 1,7560.06%▲ 304.642963
75🇧🇷 GOL Airlines 1 in 1,8820.05%▲ 314.662964
76🇳🇿 Air New Zealand 1 in 1,9450.05%▲ 324.671482
77🇸🇬 Scoot 1 in 2,0820.05%▲ 334.702967
78🇺🇸 Hawaiian Airlines 1 in 2,1080.05%▲ 344.701481
79🇹🇼 EVA Air 1 in 2,3890.04%▲ 354.731482
80🇵🇦 COPA Airlines 1 in 2,9010.03%▲ 364.781482
81🇺🇸 Allegiant Air 1 in 3,0440.03%▲ 374.791485
82🇯🇵 ANA 1 in 3,7070.03%▲ 384.832962
83🇨🇳 Air China 1 in 6,2030.02%▲ 394.902971
84🇨🇳 China Eastern 1 in 16,3140.01%▲ 404.961484
85🇨🇳 China Southern 1 in 17,4020.01%▲ 414.961481
+= Median 1 in 2470.40%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇪🇹 Ethiopian Airlines 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Southern
🥈
🇨🇳 China Eastern 		                  🥉
🇨🇳 Air China


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 611.64%▲ 10.251464,618
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,617
3🇮🇳 Gandhi Delhi 1 in 681.48%▲ 30.251778,494
4🇬🇧 Gatwick London 1 in 691.46%▲ 40.251255,402
5🇲🇽 Juárez Mexico City 1 in 901.11%▲ 50.25941,542
6🇺🇸 Sea-Tac Seattle 1 in 1060.94%▲ 60.25836,938
7🇫🇷 Charles de Gaulle Paris 1 in 1400.72%▲ 70.46941,542
8🇬🇧 Heathrow London 1 in 1760.57%▲ 81.41836,936
9🇧🇪 Brussels Brussels 1 in 1990.50%▲ 91.8229,231
10🇳🇱 Schiphol Amsterdam 1 in 2070.48%▲ 101.93627,695
11🇺🇸 Hartsfield–Jackson Atlanta 1 in 2350.43%▲ 112.30836,935
12🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 122.64313,849
13🇬🇧 Stansted London 1 in 2930.34%▲ 132.8414,617
14🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 142.93523,078
15🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 153.23313,848
16🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 163.2829,233
17🇮🇹 Fiumicino Rome 1 in 3710.27%▲ 173.2929,233
18🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 183.37313,852
19🇺🇸 Dallas/Fort Worth Dallas 1 in 4040.25%▲ 193.43313,851
20🇺🇸 Charlotte Douglas Charlotte, NC 1 in 4150.24%▲ 203.4729,233
21🇺🇸 McCarran Las Vegas 1 in 4390.23%▲ 213.5629,235
22🇺🇸 SFO San Francisco 1 in 5050.20%▲ 223.7529,233
23🇨🇭 Zurich Zurich 1 in 5230.19%▲ 233.7914,616
24🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 243.8629,234
25🇵🇹 Humberto Delgado Airport Lisbon 1 in 6090.16%▲ 253.9614,616
26🇶🇦 Hamad Doha 1 in 6750.15%▲ 264.0614,616
27🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 274.1229,233
28🇺🇸 Sky Harbor Phoenix, AZ 1 in 7940.13%▲ 284.2014,617
29🇨🇦 Pearson Toronto 1 in 8510.12%▲ 294.2614,617
30🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 304.4414,617
31🇮🇩 Soekarno-Hatta Jakarta 1 in 1,1400.09%▲ 314.4414,617
32🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 324.4514,617
+= Median 1 in 3690.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 611.63%0.2513364,340
2Europe1 in 1860.54%0.25812392,423
3North America1 in 2060.49%0.39688332,435
4Latin America1 in 3030.33%1.878943,100
5Middle East1 in 3920.26%2.5717684,759
6Asia1 in 7130.14%3.67341164,310
7Oceania1 in 1,1880.08%4.202411,595


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇹 Ethiopia1 in 263.79%0.258340,194
2🇰🇪 Kenya1 in 432.35%0.253014,456
3🇮🇳 India1 in 432.30%0.25275132,471
4🇦🇷 Argentina1 in 571.74%0.253215,538
5🇮🇪 Ireland1 in 671.48%0.259143,883
6🇨🇭 Switzerland1 in 791.27%0.252512,074
7🇲🇦 Morocco1 in 1090.92%0.25167,752
8🇲🇽 Mexico1 in 1190.84%0.25199,182
9🇬🇧 United Kingdom1 in 1210.83%0.25262126,460
10🇪🇸 Spain1 in 1250.80%0.2514268,808
11🇶🇦 Qatar1 in 1350.74%0.255225,031
12🇱🇰 Sri Lanka1 in 1400.71%0.2552,412
13🇧🇪 Belgium1 in 1510.66%0.2583,869
14🇬🇷 Greece1 in 1550.64%0.25104,853
15🇷🇸 Serbia1 in 1590.63%0.2562,896
16🇨🇦 Canada1 in 1690.59%0.258239,726
17🇨🇴 Colombia1 in 1720.58%0.253215,477
18🇹🇷 Turkey1 in 1780.56%0.257033,906
19🇮🇹 Italy1 in 2040.49%0.35178,205
20🇩🇪 Germany1 in 2070.48%0.406933,225
21🇳🇱 Netherlands1 in 2080.48%0.433516,977
22🇭🇺 Hungary1 in 2090.48%0.46104,851
23🇺🇸 United States1 in 2160.46%0.61606292,709
24🇵🇹 Portugal1 in 2220.45%0.7294,365
25🇫🇷 France1 in 2470.40%1.162914,038
26🇲🇾 Malaysia1 in 2530.39%1.252612,521
27🇦🇪 United Arab Emirates1 in 2620.38%1.389445,231
28🇧🇭 Bahrain1 in 2630.38%1.3941,929
29🇮🇸 Iceland1 in 2770.36%1.5841,938
30🇪🇬 Egypt1 in 2860.35%1.6862,900
31🇦🇹 Austria1 in 3870.26%2.5573,372
32🇸🇦 Saudi Arabia1 in 3920.26%2.57157,258
33🇭🇷 Croatia1 in 4150.24%2.711481
34🇸🇪 Sweden1 in 4270.23%2.7894,351
35🇫🇮 Finland1 in 5010.20%3.1152,421
36🇿🇦 South Africa1 in 5070.20%3.1341,938
37🇹🇭 Thailand1 in 5160.19%3.1652,411
38🇸🇬 Singapore1 in 5350.19%3.22146,771
39🇱🇧 Lebanon1 in 6330.16%3.501485
40🇵🇭 Philippines1 in 6990.14%3.6452,415
41🇮🇱 Israel1 in 7350.14%3.712962
42🇳🇴 Norway1 in 7840.13%3.7931,450
43🇵🇰 Pakistan1 in 1,0520.10%4.101482
44🇦🇺 Australia1 in 1,0670.09%4.112311,113
45🇨🇱 Chile1 in 1,2970.08%4.2731,457
46🇭🇰 Hong Kong1 in 1,3590.07%4.3031,447
47🇴🇲 Oman1 in 1,7560.06%4.462963
48🇧🇷 Brazil1 in 1,8820.05%4.502964
49🇳🇿 New Zealand1 in 1,9450.05%4.511482
50🇹🇼 Taiwan1 in 2,3890.04%4.601482
51🇵🇦 Panama1 in 2,9010.03%4.671482
52🇯🇵 Japan1 in 3,7070.03%4.742962
53🇨🇳 China1 in 16,3140.01%4.9441,936

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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