LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 19,642 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Frontier Airlines 1 in 244.12%▼ 110.2510550,607
2🇮🇳 Air India 1 in 273.67%=0.2516580,135
3🇰🇪 Kenya Airways 1 in 323.13%▲ 20.254019,255
4🇮🇳 IndiGo 1 in 422.41%▲ 10.2514771,041
5🇦🇪 Emirates 1 in 541.87%=0.2514569,929
6🇬🇧 Virgin Atlantic 1 in 641.57%▲ 20.252411,553
7🇪🇸 Iberia 1 in 961.05%▼ 270.252713,016
8🇳🇱 KLM 1 in 1001.00%▲ 20.253717,955
9🇮🇳 SpiceJet 1 in 1070.93%▲ 20.25188,744
10🇪🇹 Ethiopian Airlines 1 in 1100.91%▲ 20.25209,625
11🇬🇧 British Airways 1 in 1160.86%▼ 40.257435,592
12🇮🇪 Aer Lingus 1 in 1180.85%▼ 150.25157,273
13🇮🇸 Icelandair 1 in 1230.81%▼ 410.2594,356
14🇭🇺 Wizz Air 1 in 1400.72%▼ 50.46157,266
15🇦🇪 Etihad Airways 1 in 1420.70%▼ 20.542512,022
16🇦🇺 Qantas 1 in 1560.64%▼ 330.942612,518
17🇲🇦 Royal Air Maroc 1 in 1590.63%▲ 11.00115,330
18🇲🇽 Aeromexico 1 in 1620.62%▲ 41.08146,753
19🇶🇦 Qatar Airways 1 in 1620.62%▲ 61.104320,836
20🇵🇭 Cebu Pacific 1 in 1740.58%▼ 341.3694,331
21🇺🇸 American Airlines 1 in 1790.56%▼ 51.4616981,520
22🇪🇬 EgyptAir 1 in 1900.53%▼ 321.6794,360
23🇨🇦 WestJet Airlines 1 in 1930.52%▲ 141.72209,695
24🇨🇭 Swiss 1 in 1980.51%▼ 301.80104,812
25🇨🇴 Avianca 1 in 2210.45%▼ 132.142512,019
26🇨🇦 Air Canada 1 in 2270.44%▲ 62.212612,588
27🇺🇸 Spirit Airlines 1 in 2430.41%▼ 22.39167,723
28🇵🇹 TAP Portugal 1 in 2500.40%▼ 22.4683,879
29🇺🇸 Delta Air Lines 1 in 2520.40%▲ 192.4810751,913
30🇵🇰 Pakistan International Airlines 1 in 2630.38%▼ 242.5941,930
31🇸🇬 Singapore Airlines 1 in 2850.35%▲ 202.77136,264
32🇹🇷 Turkish Airlines 1 in 3090.32%=2.953416,350
33🇩🇪 Lufthansa 1 in 3680.27%▼ 63.282311,074
34🇲🇾 Malaysia Airlines 1 in 3780.26%▼ 23.3273,376
35🇯🇴 Royal Jordanian 1 in 3800.26%▼ 193.332970
36🇬🇷 Aegean Airlines 1 in 3900.26%▼ 183.3841,931
37🇫🇷 Air France 1 in 4010.25%▼ 163.42188,661
38🇺🇸 United Airlines 1 in 4370.23%▼ 33.555426,167
39🇺🇸 Alaska Airlines 1 in 4420.23%▼ 153.572311,131
40🇸🇦 Saudia 1 in 4500.22%▲ 163.59136,314
41🇪🇸 Vueling 1 in 4510.22%▲ 133.6083,880
42🇦🇷 Aerolineas Argentinas 1 in 4590.22%▼ 123.6241,943
43🇪🇸 Air Europa 1 in 4890.20%▲ 203.7131,445
44🇺🇸 JetBlue 1 in 4960.20%▲ 193.72167,748
45🇮🇩 Garuda Indonesia 1 in 5060.20%▼ 63.7594,344
46🇬🇧 easyJet 1 in 5270.19%▲ 13.80146,787
47🇵🇭 Philippine Airlines 1 in 5330.19%▼ 73.8141,933
48🇮🇹 ITA Airways 1 in 5750.17%▲ 43.9062,915
49🇮🇪 Ryanair 1 in 6240.16%▲ 143.992110,163
50🇸🇪 SAS Scandinavia 1 in 6420.16%▲ 34.0162,898
51🇬🇧 Jet2 1 in 6740.15%▼ 34.0641,937
52🇿🇦 South African 1 in 6750.15%▲ 214.0631,456
53🇱🇰 SriLankan Airlines 1 in 6970.14%▼ 14.091485
54🇵🇦 COPA Airlines 1 in 7250.14%=4.1341,929
55🇧🇷 LATAM Brazil 1 in 7760.13%▲ 14.1862,911
56🇨🇱 LATAM Chile 1 in 7810.13%▲ 84.1952,418
57🇹🇷 Pegasus Airlines 1 in 7940.13%▲ 244.2031,451
58🇭🇰 Cathay Pacific 1 in 8110.12%▲ 84.2252,426
59🇺🇸 Southwest Airlines 1 in 8490.12%▲ 134.252612,607
60🇹🇭 Thai Airways 1 in 8590.12%▲ 384.2631,449
61🇦🇺 Jetstar 1 in 8920.11%▲ 244.2931,447
62🇳🇱 Transavia 1 in 9420.11%▲ 224.3331,452
63🇳🇿 Air New Zealand 1 in 9670.10%▲ 94.352969
64🇲🇾 Batik Air Malaysia 1 in 1,0520.10%▲ 464.401482
65🇲🇾 Air Asia 1 in 1,0720.09%▲ 114.4152,421
66🇧🇪 Brussels Airlines 1 in 1,2130.08%▲ 454.481481
67🇻🇳 VietJet 1 in 1,7790.06%▲ 134.641484
68🇧🇷 GOL Airlines 1 in 1,8840.05%▲ 144.662962
69🇦🇪 flydubai 1 in 1,9800.05%▲ 154.681481
70🇧🇷 Azul 1 in 2,0590.05%▲ 274.6931,455
71🇸🇬 Scoot 1 in 2,0770.05%▲ 174.702969
72🇦🇪 Air Arabia 1 in 2,1730.05%▲ 184.711481
73🇳🇴 Norwegian 1 in 2,3530.04%▲ 194.731483
74🇹🇼 EVA Air 1 in 2,3860.04%▲ 204.731483
75🇫🇮 Finnair 1 in 2,5190.04%▲ 214.751482
76🇻🇳 Vietnam Airlines 1 in 2,7340.04%▲ 224.771483
77🇰🇷 Korean Air 1 in 2,7640.04%▲ 254.772962
78🇺🇸 Allegiant Air 1 in 3,0510.03%▲ 364.791483
79🇦🇺 Virgin Australia 1 in 3,2000.03%▲ 254.801485
+= Median 1 in 4500.22%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇺🇸 Frontier Airlines
🥈
🇮🇳 Air India 		                  🥉
🇰🇪 Kenya Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇦🇺 Virgin Australia
🥈
🇺🇸 Allegiant Air 		                  🥉
🇰🇷 Korean Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 156.62%▲ 10.2576350,921
2🇮🇳 Shivaji Mumbai 1 in 372.69%▲ 20.2523106,157
3🇬🇧 Gatwick London 1 in 1030.97%▲ 30.25836,926
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,852
5🇺🇸 LAX Los Angeles 1 in 1530.65%▲ 50.861046,158
6🇺🇸 Charlotte Douglas Charlotte, NC 1 in 1660.60%▲ 61.19523,086
7🇬🇧 Heathrow London 1 in 2020.50%▲ 71.86732,308
8🇨🇦 Pearson Toronto 1 in 2130.47%▲ 82.02418,464
9🇹🇷 Istanbul Istanbul 1 in 2310.43%▲ 92.26523,082
10🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 102.29523,086
11🇨🇭 Zurich Zurich 1 in 2610.38%▲ 112.5829,232
12🇸🇬 Changi Singapore 1 in 2810.36%▲ 122.75418,465
13🇬🇧 Stansted London 1 in 2930.34%▲ 132.8414,616
14🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 142.96418,462
15🇲🇾 KLIA Kuala Lumpur 1 in 3530.28%▲ 153.21313,848
16🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 163.2829,232
17🇮🇹 Fiumicino Rome 1 in 3710.27%▲ 173.2929,232
18🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 183.3929,232
19🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 193.4129,232
20🇺🇸 Miami Miami 1 in 3990.25%▲ 203.4129,233
21🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 213.65418,466
22🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 223.9629,231
23🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 233.9929,234
24🇶🇦 Hamad Doha 1 in 6750.15%▲ 244.0614,617
25🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 254.1914,617
26🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 264.2114,616
27🇲🇽 Juárez Mexico City 1 in 8090.12%▲ 274.2214,617
28🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 284.2514,617
29🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 294.2614,617
30🇺🇸 McCarran Las Vegas 1 in 8790.11%▲ 304.2814,616
31🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 314.4114,617
32🇺🇸 Denver Denver, CO 1 in 1,1110.09%▲ 324.4314,615
33🇮🇩 Soekarno-Hatta Jakarta 1 in 1,1400.09%▲ 334.4414,616
34🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 344.5214,616
35🇯🇵 Haneda Tokyo 1 in 1,5450.06%▲ 354.5914,616
36🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 364.6314,615
+= Median 1 in 3950.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1300.77%0.257435,667
2North America1 in 2520.40%1.22563272,183
3Middle East1 in 2540.39%1.25239115,393
4Europe1 in 4010.25%2.63369178,089
5Asia1 in 6970.14%3.64398192,743
6Latin America1 in 7490.13%3.736330,391
7Oceania1 in 9280.11%3.983215,420


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 323.13%0.254019,255
2🇮🇳 India1 in 422.41%0.25330159,920
3🇪🇹 Ethiopia1 in 1100.91%0.25209,625
4🇮🇸 Iceland1 in 1230.81%0.2594,356
5🇭🇺 Hungary1 in 1400.72%0.25157,266
6🇲🇦 Morocco1 in 1590.63%0.25115,330
7🇲🇽 Mexico1 in 1620.62%0.25146,753
8🇶🇦 Qatar1 in 1620.62%0.254320,836
9🇳🇱 Netherlands1 in 1810.55%0.254019,407
10🇬🇧 United Kingdom1 in 1900.53%0.2511655,868
11🇪🇬 Egypt1 in 1900.53%0.2594,360
12🇨🇭 Switzerland1 in 1980.51%0.25104,812
13🇮🇪 Ireland1 in 1990.50%0.253617,436
14🇨🇦 Canada1 in 2090.48%0.454622,284
15🇨🇴 Colombia1 in 2210.45%0.702512,019
16🇵🇹 Portugal1 in 2500.40%1.1983,879
17🇵🇭 Philippines1 in 2620.38%1.38136,264
18🇵🇰 Pakistan1 in 2630.38%1.3841,930
19🇦🇪 United Arab Emirates1 in 2650.38%1.4117282,913
20🇩🇪 Germany1 in 3680.27%2.422311,074
21🇯🇴 Jordan1 in 3800.26%2.502970
22🇬🇷 Greece1 in 3900.26%2.5641,931
23🇫🇷 France1 in 4010.25%2.63188,661
24🇺🇸 United States1 in 4370.23%2.83517249,899
25🇹🇷 Turkey1 in 4450.22%2.873717,800
26🇸🇦 Saudi Arabia1 in 4500.22%2.89136,314
27🇪🇸 Spain1 in 4510.22%2.903818,340
28🇦🇷 Argentina1 in 4590.22%2.9341,943
29🇸🇬 Singapore1 in 5000.20%3.10157,233
30🇮🇩 Indonesia1 in 5060.20%3.1294,344
31🇮🇹 Italy1 in 5750.17%3.3562,915
32🇸🇪 Sweden1 in 6420.16%3.5262,898
33🇿🇦 South Africa1 in 6750.15%3.5931,456
34🇱🇰 Sri Lanka1 in 6970.14%3.641485
35🇵🇦 Panama1 in 7250.14%3.6941,929
36🇨🇱 Chile1 in 7810.13%3.7852,418
37🇭🇰 Hong Kong1 in 8110.12%3.8352,426
38🇹🇭 Thailand1 in 8590.12%3.8931,449
39🇦🇺 Australia1 in 8920.11%3.933014,451
40🇳🇿 New Zealand1 in 9670.10%4.022969
41🇲🇾 Malaysia1 in 1,0520.10%4.10136,279
42🇧🇪 Belgium1 in 1,2130.08%4.221481
43🇧🇷 Brazil1 in 1,8840.05%4.50115,329
44🇻🇳 Vietnam1 in 2,1560.05%4.562967
45🇳🇴 Norway1 in 2,3530.04%4.601483
46🇹🇼 Taiwan1 in 2,3860.04%4.601483
47🇫🇮 Finland1 in 2,5190.04%4.621482
48🇰🇷 South Korea1 in 2,7640.04%4.662962

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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