LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 17,744 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 313.19%▼ 10.2514469,548
2🇮🇳 IndiGo 1 in 521.91%▼ 10.2511756,437
3🇬🇧 British Airways 1 in 551.82%▼ 70.2515574,969
4🇪🇸 Iberia 1 in 611.64%▼ 30.254220,360
5🇵🇰 Pakistan International Airlines 1 in 811.23%▲ 40.25136,250
6🇬🇧 Virgin Atlantic 1 in 851.18%▲ 10.25188,699
7🇺🇸 Frontier Airlines 1 in 911.10%▲ 10.252813,490
8🇪🇹 Ethiopian Airlines 1 in 961.05%▼ 50.252311,090
9🇮🇪 Aer Lingus 1 in 1050.96%▼ 30.25178,231
10🇶🇦 Qatar Airways 1 in 1100.91%▲ 20.256430,846
11🇰🇪 Kenya Airways 1 in 1160.86%▲ 70.25115,312
12🇲🇦 Royal Air Maroc 1 in 1250.80%▲ 10.25146,753
13🇨🇭 Swiss 1 in 1410.71%▼ 20.51146,749
14🇨🇴 Avianca 1 in 1440.69%▲ 50.613818,410
15🇨🇦 Air Canada 1 in 1440.69%▲ 10.624119,777
16🇺🇸 American Airlines 1 in 1720.58%▼ 11.3317684,668
17🇵🇭 Cebu Pacific 1 in 1740.57%▼ 151.3694,327
18🇲🇽 Aeromexico 1 in 1740.57%▼ 241.37136,259
19🇵🇹 TAP Portugal 1 in 1820.55%▼ 211.53115,309
20🇮🇳 SpiceJet 1 in 1930.52%▼ 191.72104,847
21🇨🇦 WestJet Airlines 1 in 2160.46%▼ 282.06188,697
22🇦🇪 Emirates 1 in 2220.45%▲ 32.143516,904
23🇺🇸 Delta Air Lines 1 in 2290.44%▲ 12.2311857,014
24🇺🇸 United Airlines 1 in 2310.43%▲ 32.2610349,530
25🇦🇪 Etihad Airways 1 in 2350.43%▲ 12.31157,249
26🇪🇸 Air Europa 1 in 2430.41%▲ 102.3962,909
27🇳🇱 KLM 1 in 2490.40%=2.46157,221
28🇹🇷 Pegasus Airlines 1 in 2660.38%▲ 32.6294,337
29🇺🇸 Spirit Airlines 1 in 2770.36%▼ 92.71146,777
30🇫🇷 Air France 1 in 2770.36%=2.712612,531
31🇬🇧 easyJet 1 in 2850.35%▼ 62.782612,565
32🇭🇺 Wizz Air 1 in 2990.33%▼ 242.8973,386
33🇧🇪 Brussels Airlines 1 in 3000.33%▲ 72.8941,943
34🇹🇷 Turkish Airlines 1 in 3070.33%=2.943416,455
35🇩🇪 Lufthansa 1 in 3250.31%▼ 173.052612,516
36🇪🇬 EgyptAir 1 in 3440.29%▼ 203.1652,412
37🇹🇭 Thai Airways 1 in 3690.27%▲ 83.2973,368
38🇺🇸 JetBlue 1 in 3770.27%▼ 183.322110,201
39🇦🇺 Qantas 1 in 4040.25%▼ 173.43104,831
40🇮🇪 Ryanair 1 in 4110.24%▼ 33.463215,449
41🇮🇹 ITA Airways 1 in 4330.23%▲ 83.5483,866
42🇦🇺 Jetstar 1 in 4460.22%▼ 143.5862,895
43🇸🇦 Saudia 1 in 4900.20%▼ 113.71125,797
44🇫🇮 Finnair 1 in 5020.20%▲ 263.7452,417
45🇿🇦 South African 1 in 5080.20%▲ 43.7541,936
46🇪🇸 Vueling 1 in 5160.19%▲ 113.7773,393
47🇧🇭 Gulf Air 1 in 5220.19%▼ 93.792972
48🇺🇸 Southwest Airlines 1 in 5260.19%▼ 53.804220,365
49🇸🇬 Singapore Airlines 1 in 5280.19%▲ 133.8073,375
50🇮🇸 Icelandair 1 in 5540.18%▼ 63.862971
51🇳🇴 Norwegian 1 in 5880.17%▲ 283.9241,935
52🇺🇸 Allegiant Air 1 in 6120.16%▼ 43.9652,411
53🇲🇾 Malaysia Airlines 1 in 6570.15%▲ 94.0441,939
54🇬🇧 Jet2 1 in 6760.15%▲ 94.0641,931
55🇱🇰 SriLankan Airlines 1 in 6980.14%▼ 14.091485
56🇬🇷 Aegean Airlines 1 in 7750.13%▲ 254.182971
57🇨🇱 LATAM Chile 1 in 7840.13%▲ 74.1952,409
58🇺🇸 Alaska Airlines 1 in 8450.12%▲ 124.25125,816
59🇦🇷 Aerolineas Argentinas 1 in 9230.11%▲ 394.312965
60🇸🇪 SAS Scandinavia 1 in 9600.10%▲ 124.3441,937
61🇲🇾 Batik Air Malaysia 1 in 1,0530.09%▲ 54.401482
62🇺🇸 Hawaiian Airlines 1 in 1,0540.09%▲ 64.402962
63🇴🇲 Oman Air 1 in 1,1710.09%▲ 74.4631,444
64🇧🇷 GOL Airlines 1 in 1,2480.08%▲ 174.4931,453
65🇹🇭 Bangkok Airways 1 in 1,2660.08%▲ 374.501485
66🇸🇬 Scoot 1 in 1,3940.07%▲ 154.5531,444
67🇦🇪 flydubai 1 in 1,9790.05%▲ 114.681481
68🇧🇷 Azul 1 in 2,0700.05%▲ 134.6931,447
69🇦🇪 Air Arabia 1 in 2,1710.05%▲ 134.711481
70🇰🇷 Asiana Airlines 1 in 2,6120.04%▲ 144.761482
71🇲🇾 Air Asia 1 in 2,6980.04%▲ 154.772962
72🇦🇹 Austrian Airlines 1 in 2,7050.04%▲ 164.771483
73🇦🇺 Virgin Australia 1 in 3,1960.03%▲ 174.801485
74🇮🇩 Lion Air 1 in 3,6450.03%▲ 184.831485
75🇭🇰 Cathay Pacific 1 in 4,0830.02%▲ 194.841482
76🇮🇩 Garuda Indonesia 1 in 4,5530.02%▲ 204.861483
77🇧🇷 LATAM Brazil 1 in 4,6900.02%▲ 214.861482
78🇨🇳 Air China 1 in 12,4540.01%▲ 224.951484
+= Median 1 in 4070.25%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇮🇳 IndiGo 		                  🥉
🇬🇧 British Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇧🇷 LATAM Brazil 		                  🥉
🇮🇩 Garuda Indonesia


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 851.17%▲ 10.251046,161
2🇬🇧 Heathrow London 1 in 881.13%▲ 20.251673,851
3🇬🇧 Stansted London 1 in 981.02%▲ 30.25313,848
4🇺🇸 Orlando Orlando, FL 1 in 1010.99%▲ 40.25836,923
5🇮🇳 Gandhi Delhi 1 in 1040.96%▲ 50.251150,786
6🇬🇧 Gatwick London 1 in 1370.73%▲ 60.39627,704
7🇺🇸 Dallas/Fort Worth Dallas 1 in 1520.66%▲ 70.82836,938
8🇺🇸 Sky Harbor Phoenix, AZ 1 in 1590.63%▲ 81.01523,084
9🇺🇸 John F. Kennedy New York City 1 in 1790.56%▲ 91.46627,700
10🇩🇪 Frankfurt Frankfurt 1 in 1940.51%▲ 101.74627,695
11🇧🇪 Brussels Brussels 1 in 1990.50%▲ 111.8229,231
12🇨🇦 Pearson Toronto 1 in 2130.47%▲ 122.02418,469
13🇸🇬 Changi Singapore 1 in 2250.44%▲ 132.19523,086
14🇺🇸 Miami Miami 1 in 2660.38%▲ 142.62313,848
15🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 152.65313,851
16🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 163.2829,234
17🇵🇭 Aquino Manila 1 in 3800.26%▲ 173.3329,234
18🇦🇺 Kingsford-Smith Sydney 1 in 3930.25%▲ 183.3929,231
19🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 193.47313,848
20🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 203.4814,617
21🇬🇧 Luton London 1 in 4880.20%▲ 213.7014,616
22🇺🇸 SFO San Francisco 1 in 5050.20%▲ 223.7529,232
23🇨🇭 Zurich Zurich 1 in 5230.19%▲ 233.7914,616
24🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 243.9929,232
25🇮🇹 Fiumicino Rome 1 in 7410.13%▲ 254.1514,617
26🇦🇪 Dubai Dubai 1 in 7980.13%▲ 264.2129,234
27🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 274.2414,617
28🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 284.4314,616
29🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 294.5914,616
30🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 304.6314,616
31🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8790.05%▲ 314.6614,616
+= Median 1 in 3680.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1200.83%0.255225,091
2North America1 in 2520.40%1.23580279,707
3Europe1 in 3000.33%1.84479231,532
4Oceania1 in 4460.22%2.87178,212
5Middle East1 in 4900.20%3.0613866,585
6Asia1 in 8390.12%3.87324156,364
7Latin America1 in 9230.11%3.976531,425


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 521.91%0.25271130,831
2🇵🇰 Pakistan1 in 811.23%0.25136,250
3🇪🇹 Ethiopia1 in 961.05%0.252311,090
4🇶🇦 Qatar1 in 1100.91%0.256430,846
5🇰🇪 Kenya1 in 1160.86%0.25115,312
6🇲🇦 Morocco1 in 1250.80%0.25146,753
7🇬🇧 United Kingdom1 in 1310.77%0.2520398,164
8🇨🇭 Switzerland1 in 1410.71%0.25146,749
9🇨🇴 Colombia1 in 1440.69%0.253818,410
10🇮🇪 Ireland1 in 1670.60%0.254923,679
11🇨🇦 Canada1 in 1730.58%0.255928,474
12🇵🇭 Philippines1 in 1740.57%0.2594,327
13🇲🇽 Mexico1 in 1740.57%0.25136,259
14🇵🇹 Portugal1 in 1820.55%0.25115,309
15🇪🇸 Spain1 in 2430.41%1.095526,662
16🇳🇱 Netherlands1 in 2490.40%1.18157,221
17🇫🇷 France1 in 2770.36%1.572612,531
18🇹🇷 Turkey1 in 2850.35%1.674320,792
19🇭🇺 Hungary1 in 2990.33%1.8373,386
20🇧🇪 Belgium1 in 3000.33%1.8441,943
21🇺🇸 United States1 in 3190.31%2.02521251,233
22🇩🇪 Germany1 in 3250.31%2.082612,516
23🇪🇬 Egypt1 in 3440.29%2.2452,412
24🇦🇪 United Arab Emirates1 in 4210.24%2.745225,116
25🇮🇹 Italy1 in 4330.23%2.8183,866
26🇦🇺 Australia1 in 4460.22%2.87178,212
27🇸🇦 Saudi Arabia1 in 4900.20%3.06125,797
28🇫🇮 Finland1 in 5020.20%3.1152,417
29🇿🇦 South Africa1 in 5080.20%3.1341,936
30🇧🇭 Bahrain1 in 5220.19%3.182972
31🇮🇸 Iceland1 in 5540.18%3.282971
32🇹🇭 Thailand1 in 5720.17%3.3483,854
33🇳🇴 Norway1 in 5880.17%3.3841,935
34🇱🇰 Sri Lanka1 in 6980.14%3.641485
35🇸🇬 Singapore1 in 7660.13%3.76104,819
36🇬🇷 Greece1 in 7750.13%3.772971
37🇨🇱 Chile1 in 7840.13%3.7952,409
38🇦🇷 Argentina1 in 9230.11%3.972965
39🇸🇪 Sweden1 in 9600.10%4.0141,937
40🇲🇾 Malaysia1 in 1,0530.09%4.1073,383
41🇴🇲 Oman1 in 1,1710.09%4.1931,444
42🇧🇷 Brazil1 in 2,0700.05%4.5473,382
43🇰🇷 South Korea1 in 2,6120.04%4.641482
44🇦🇹 Austria1 in 2,7050.04%4.651483
45🇮🇩 Indonesia1 in 4,0480.02%4.772967
46🇭🇰 Hong Kong1 in 4,0830.02%4.771482
47🇨🇳 China1 in 12,4540.01%4.921484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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