by @levelsio and part of Airline List
Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt
Why? Vueling lost my gf's suitcase...
Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.
Last updated: 2 days ago from 24,345 live sources
# | Airline |
Probability of losing/delaying your luggage (est.) |
Change (last 7d) |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | ๐บ๐ธ Frontier Airlines | 1 in 21 | 4.67% | = | 0.25 | 119 | 57,438 |
2 | ๐ฎ๐ณ Air India | 1 in 38 | 2.64% | โผ 1 | 0.25 | 119 | 57,664 |
3 | ๐ฎ๐ณ IndiGo | 1 in 40 | 2.53% | โฒ 1 | 0.25 | 154 | 74,608 |
4 | ๐ฐ๐ช Kenya Airways | 1 in 75 | 1.33% | โผ 3 | 0.25 | 17 | 8,185 |
5 | ๐ช๐ธ Iberia | 1 in 76 | 1.31% | โฒ 1 | 0.25 | 34 | 16,353 |
6 | ๐ฎ๐ช Aer Lingus | 1 in 104 | 0.96% | โผ 4 | 0.25 | 17 | 8,258 |
7 | ๐ฎ๐ณ SpiceJet | 1 in 114 | 0.87% | โผ 6 | 0.25 | 17 | 8,190 |
8 | ๐ฌ๐ง Virgin Atlantic | 1 in 127 | 0.79% | โผ 1 | 0.25 | 12 | 5,791 |
9 | ๐ฒ๐ฝ Aeromexico | 1 in 133 | 0.75% | โผ 8 | 0.25 | 17 | 8,202 |
10 | ๐บ๐ธ Spirit Airlines | 1 in 144 | 0.69% | โฒ 5 | 0.60 | 27 | 13,021 |
11 | ๐ฌ๐ง British Airways | 1 in 177 | 0.57% | โฒ 3 | 1.41 | 48 | 23,307 |
12 | ๐ญ๐บ Wizz Air | 1 in 191 | 0.52% | โผ 3 | 1.69 | 11 | 5,301 |
13 | ๐ถ๐ฆ Qatar Airways | 1 in 212 | 0.47% | โผ 19 | 2.02 | 33 | 15,908 |
14 | ๐ฆ๐ช Emirates | 1 in 215 | 0.47% | = | 2.05 | 36 | 17,466 |
15 | ๐ฒ๐ฆ Royal Air Maroc | 1 in 218 | 0.46% | โผ 31 | 2.09 | 8 | 3,883 |
16 | ๐ช๐ธ Vueling | 1 in 241 | 0.41% | โฒ 5 | 2.37 | 15 | 7,269 |
17 | ๐ณ๐ฑ KLM | 1 in 265 | 0.38% | โผ 4 | 2.61 | 14 | 6,791 |
18 | ๐จ๐ฆ Air Canada | 1 in 268 | 0.37% | โผ 8 | 2.63 | 22 | 10,674 |
19 | ๐ฌ๐ง easyJet | 1 in 276 | 0.36% | โฒ 7 | 2.70 | 27 | 12,992 |
20 | ๐จ๐ญ Swiss | 1 in 281 | 0.36% | โผ 10 | 2.75 | 7 | 3,386 |
21 | ๐ช๐ฌ EgyptAir | 1 in 286 | 0.35% | โผ 25 | 2.79 | 6 | 2,901 |
22 | ๐ช๐ธ Air Europa | 1 in 292 | 0.34% | โผ 3 | 2.83 | 5 | 2,418 |
23 | ๐ธ๐ฆ Saudia | 1 in 293 | 0.34% | โฒ 3 | 2.84 | 20 | 9,705 |
24 | ๐ฆ๐ช Etihad Airways | 1 in 293 | 0.34% | โผ 16 | 2.84 | 12 | 5,822 |
25 | ๐บ๐ธ Delta Air Lines | 1 in 323 | 0.31% | โผ 2 | 3.04 | 84 | 40,418 |
26 | ๐ฌ๐ง Jet2 | 1 in 337 | 0.30% | โผ 10 | 3.12 | 8 | 3,879 |
27 | ๐น๐ท Pegasus Airlines | 1 in 341 | 0.29% | โผ 19 | 3.14 | 7 | 3,381 |
28 | ๐น๐ท Turkish Airlines | 1 in 348 | 0.29% | โฒ 9 | 3.18 | 30 | 14,507 |
29 | ๐ง๐ญ Gulf Air | 1 in 349 | 0.29% | โผ 17 | 3.19 | 3 | 1,451 |
30 | ๐ต๐ฐ Pakistan International Airlines | 1 in 351 | 0.29% | โฒ 24 | 3.19 | 3 | 1,446 |
31 | ๐บ๐ธ American Airlines | 1 in 351 | 0.28% | โฒ 9 | 3.20 | 86 | 41,544 |
32 | ๐บ๐ธ United Airlines | 1 in 377 | 0.27% | โฒ 3 | 3.32 | 63 | 30,358 |
33 | ๐ฏ๐ด Royal Jordanian | 1 in 380 | 0.26% | โผ 13 | 3.33 | 2 | 971 |
34 | ๐จ๐ด Avianca | 1 in 394 | 0.25% | โฒ 11 | 3.39 | 14 | 6,748 |
35 | ๐ธ๐ฌ Singapore Airlines | 1 in 459 | 0.22% | โผ 6 | 3.62 | 8 | 3,886 |
36 | ๐ง๐ท LATAM Brazil | 1 in 468 | 0.21% | โผ 10 | 3.65 | 10 | 4,826 |
37 | ๐ฎ๐ช Ryanair | 1 in 469 | 0.21% | โผ 1 | 3.65 | 28 | 13,520 |
38 | ๐ธ๐ช SAS Scandinavia | 1 in 479 | 0.21% | โผ 8 | 3.68 | 8 | 3,880 |
39 | ๐จ๐ฆ WestJet Airlines | 1 in 483 | 0.21% | โผ 3 | 3.69 | 8 | 3,881 |
40 | ๐ฌ๐ท Aegean Airlines | 1 in 517 | 0.19% | โผ 6 | 3.78 | 3 | 1,456 |
41 | ๐ฒ๐พ Batik Air Malaysia | 1 in 526 | 0.19% | โฒ 25 | 3.80 | 2 | 964 |
42 | ๐ฒ๐พ Malaysia Airlines | 1 in 530 | 0.19% | โฒ 8 | 3.81 | 5 | 2,405 |
43 | ๐ช๐น Ethiopian Airlines | 1 in 547 | 0.18% | โฒ 12 | 3.84 | 4 | 1,938 |
44 | ๐บ๐ธ Southwest Airlines | 1 in 551 | 0.18% | โฒ 7 | 3.85 | 40 | 19,419 |
45 | ๐ฎ๐ธ Icelandair | 1 in 556 | 0.18% | โผ 1 | 3.86 | 2 | 967 |
46 | ๐ฎ๐น ITA Airways | 1 in 576 | 0.17% | โฒ 28 | 3.90 | 6 | 2,906 |
47 | ๐ง๐ช Brussels Airlines | 1 in 603 | 0.17% | โฒ 1 | 3.95 | 2 | 968 |
48 | ๐ฆ๐ท Aerolineas Argentinas | 1 in 613 | 0.16% | โฒ 2 | 3.97 | 3 | 1,453 |
49 | ๐ซ๐ฎ Finnair | 1 in 628 | 0.16% | โฒ 3 | 3.99 | 4 | 1,932 |
50 | ๐ฑ๐ง Middle East Airlines | 1 in 635 | 0.16% | โฒ 4 | 4.00 | 1 | 484 |
51 | ๐จ๐ฑ LATAM Chile | 1 in 653 | 0.15% | โฒ 8 | 4.03 | 6 | 2,896 |
52 | ๐บ๐ธ JetBlue | 1 in 659 | 0.15% | โฒ 17 | 4.04 | 12 | 5,824 |
53 | ๐ฑ๐ฐ SriLankan Airlines | 1 in 696 | 0.14% | โฒ 7 | 4.09 | 1 | 486 |
54 | ๐ฉ๐ช Lufthansa | 1 in 699 | 0.14% | โฒ 8 | 4.09 | 12 | 5,827 |
55 | ๐ซ๐ท Air France | 1 in 722 | 0.14% | โฒ 27 | 4.12 | 10 | 4,808 |
56 | ๐บ๐ธ Alaska Airlines | 1 in 728 | 0.14% | โฒ 17 | 4.13 | 14 | 6,757 |
57 | ๐ฒ๐พ Air Asia | 1 in 764 | 0.13% | โฒ 12 | 4.17 | 7 | 3,398 |
58 | ๐บ๐ธ Allegiant Air | 1 in 764 | 0.13% | โฒ 12 | 4.17 | 4 | 1,930 |
59 | ๐ณ๐ฑ Transavia | 1 in 944 | 0.11% | โฒ 35 | 4.33 | 3 | 1,448 |
60 | ๐ณ๐ฟ Air New Zealand | 1 in 970 | 0.10% | โฒ 14 | 4.35 | 2 | 966 |
61 | ๐ฆ๐ช flydubai | 1 in 991 | 0.10% | โฒ 15 | 4.36 | 2 | 962 |
62 | ๐ฆ๐บ Virgin Australia | 1 in 1,075 | 0.09% | โฒ 16 | 4.41 | 3 | 1,444 |
63 | ๐ฆ๐ช Air Arabia | 1 in 1,086 | 0.09% | โฒ 17 | 4.42 | 2 | 962 |
64 | ๐จ๐ฆ Air Transat | 1 in 1,150 | 0.09% | โฒ 18 | 4.45 | 1 | 481 |
65 | ๐ด๐ฒ Oman Air | 1 in 1,164 | 0.09% | โฒ 19 | 4.46 | 3 | 1,452 |
66 | ๐น๐ญ Bangkok Airways | 1 in 1,272 | 0.08% | โฒ 20 | 4.50 | 1 | 483 |
67 | ๐ฆ๐บ Qantas | 1 in 1,349 | 0.07% | โฒ 23 | 4.53 | 3 | 1,446 |
68 | ๐ญ๐ฐ Cathay Pacific | 1 in 1,360 | 0.07% | โฒ 22 | 4.53 | 3 | 1,446 |
69 | ๐ฎ๐ฑ El Al | 1 in 1,469 | 0.07% | โฒ 23 | 4.57 | 1 | 481 |
70 | ๐ง๐ท Azul | 1 in 1,546 | 0.06% | โฒ 24 | 4.59 | 4 | 1,937 |
71 | ๐ต๐ญ Cebu Pacific | 1 in 1,557 | 0.06% | โฒ 25 | 4.59 | 1 | 483 |
72 | ๐ป๐ณ VietJet | 1 in 1,781 | 0.06% | โฒ 26 | 4.64 | 1 | 483 |
73 | ๐ง๐ท GOL Airlines | 1 in 1,883 | 0.05% | โฒ 27 | 4.66 | 2 | 963 |
74 | ๐ฟ๐ฆ South African | 1 in 2,045 | 0.05% | โฒ 28 | 4.69 | 1 | 481 |
75 | ๐ธ๐ฌ Scoot | 1 in 2,089 | 0.05% | โฒ 29 | 4.70 | 2 | 963 |
76 | ๐ต๐ญ Philippine Airlines | 1 in 2,127 | 0.05% | โฒ 30 | 4.70 | 1 | 484 |
77 | ๐ฎ๐ฉ Batik Air | 1 in 2,227 | 0.04% | โฒ 31 | 4.72 | 1 | 483 |
78 | ๐น๐ญ Thai Airways | 1 in 2,575 | 0.04% | โฒ 45 | 4.75 | 1 | 483 |
79 | ๐ฐ๐ท Asiana Airlines | 1 in 2,610 | 0.04% | โฒ 33 | 4.76 | 1 | 483 |
80 | ๐ป๐ณ Vietnam Airlines | 1 in 2,721 | 0.04% | โฒ 34 | 4.77 | 1 | 486 |
81 | ๐ต๐ฆ COPA Airlines | 1 in 2,888 | 0.03% | โฒ 35 | 4.78 | 1 | 484 |
82 | ๐ฎ๐ฉ Garuda Indonesia | 1 in 4,569 | 0.02% | โฒ 36 | 4.86 | 1 | 481 |
83 | ๐ฏ๐ต Japan Airlines (JAL) | 1 in 5,218 | 0.02% | โฒ 37 | 4.88 | 1 | 483 |
84 | ๐จ๐ณ Xiamen Airlines | 1 in 5,428 | 0.02% | โฒ 38 | 4.88 | 1 | 484 |
85 | ๐ฏ๐ต ANA | 1 in 7,402 | 0.01% | โฒ 39 | 4.91 | 1 | 482 |
86 | ๐จ๐ณ China Eastern | 1 in 16,257 | 0.01% | โฒ 40 | 4.96 | 1 | 486 |
+= | Median | 1 in 549 | 0.18% |
These airlines receive the dubious honor of losing the most luggage:
๐ ๐บ๐ธ Frontier Airlines |
||
๐ฅ ๐ฎ๐ณ Air India |
๐ฅ ๐ฎ๐ณ IndiGo |
These airlines receive the award of losing the least luggage:
๐ ๐จ๐ณ China Eastern |
||
๐ฅ ๐ฏ๐ต ANA |
๐ฅ ๐จ๐ณ Xiamen Airlines |
# | Airport | City |
Probability of losing your luggage |
Change (last 7d) |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | ๐บ๐ธ Liberty | Newark, NJ | 1 in 49 | 2.04% | โฒ 1 | 0.25 | 16 | 73,847 |
2 | ๐ฌ๐ง London City | London | 1 in 62 | 1.62% | โฒ 2 | 0.25 | 1 | 4,617 |
3 | ๐ฎ๐ณ Gandhi | Delhi | 1 in 68 | 1.48% | โฒ 3 | 0.25 | 17 | 78,490 |
4 | ๐ฎ๐ณ Shivaji | Mumbai | 1 in 85 | 1.17% | โฒ 4 | 0.25 | 10 | 46,169 |
5 | ๐ฌ๐ง Heathrow | London | 1 in 118 | 0.85% | โฒ 5 | 0.25 | 12 | 55,399 |
6 | ๐ฒ๐ฝ Juรกrez | Mexico City | 1 in 135 | 0.74% | โฒ 6 | 0.30 | 6 | 27,704 |
7 | ๐ฌ๐ง Gatwick | London | 1 in 206 | 0.49% | โฒ 7 | 1.93 | 4 | 18,462 |
8 | ๐จ๐ณ Hongqiao | Shanghai | 1 in 253 | 0.40% | โฒ 8 | 2.49 | 3 | 13,848 |
9 | ๐จ๐ฆ Pearson | Toronto | 1 in 284 | 0.35% | โฒ 9 | 2.77 | 3 | 13,849 |
10 | ๐ฌ๐ง Stansted | London | 1 in 293 | 0.34% | โฒ 10 | 2.84 | 1 | 4,617 |
11 | ๐บ๐ธ Denver | Denver, CO | 1 in 370 | 0.27% | โฒ 11 | 3.29 | 3 | 13,850 |
12 | ๐ง๐ช Brussels | Brussels | 1 in 398 | 0.25% | โฒ 12 | 3.41 | 1 | 4,617 |
13 | ๐บ๐ธ Orlando | Orlando, FL | 1 in 402 | 0.25% | โฒ 13 | 3.43 | 2 | 9,235 |
14 | ๐บ๐ธ McCarran | Las Vegas | 1 in 439 | 0.23% | โฒ 14 | 3.56 | 2 | 9,233 |
15 | ๐บ๐ธ O'Hare | Chicago | 1 in 481 | 0.21% | โฒ 15 | 3.68 | 3 | 13,848 |
16 | ๐ฌ๐ง Luton | London | 1 in 488 | 0.20% | โฒ 16 | 3.70 | 1 | 4,617 |
17 | ๐จ๐ญ Zurich | Zurich | 1 in 523 | 0.19% | โฒ 17 | 3.79 | 1 | 4,616 |
18 | ๐ฒ๐พ KLIA | Kuala Lumpur | 1 in 530 | 0.19% | โฒ 18 | 3.80 | 2 | 9,233 |
19 | ๐ฆ๐ช Dubai | Dubai | 1 in 532 | 0.19% | โฒ 19 | 3.81 | 3 | 13,849 |
20 | ๐ฉ๐ช Frankfurt | Frankfurt | 1 in 583 | 0.17% | โฒ 20 | 3.91 | 2 | 9,231 |
21 | ๐บ๐ธ Dallas/Fort Worth | Dallas | 1 in 607 | 0.16% | โฒ 21 | 3.96 | 2 | 9,235 |
22 | ๐ณ๐ฑ Schiphol | Amsterdam | 1 in 620 | 0.16% | โฒ 22 | 3.98 | 2 | 9,232 |
23 | ๐ซ๐ท Charles de Gaulle | Paris | 1 in 628 | 0.16% | โฒ 23 | 3.99 | 2 | 9,234 |
24 | ๐บ๐ธ LAX | Los Angeles | 1 in 765 | 0.13% | โฒ 24 | 4.17 | 2 | 9,232 |
25 | ๐ฆ๐บ Kingsford-Smith | Sydney | 1 in 785 | 0.13% | โฒ 25 | 4.19 | 1 | 4,617 |
26 | ๐บ๐ธ Miami | Miami | 1 in 797 | 0.13% | โฒ 26 | 4.21 | 1 | 4,616 |
27 | ๐บ๐ธ Charlotte Douglas | Charlotte, NC | 1 in 830 | 0.12% | โฒ 27 | 4.24 | 1 | 4,616 |
28 | ๐บ๐ธ Sea-Tac | Seattle | 1 in 849 | 0.12% | โฒ 28 | 4.25 | 1 | 4,617 |
29 | ๐ช๐ธ El Prat | Barcelona | 1 in 855 | 0.12% | โฒ 29 | 4.26 | 1 | 4,617 |
30 | ๐บ๐ธ SFO | San Francisco | 1 in 1,010 | 0.10% | โฒ 30 | 4.37 | 1 | 4,616 |
31 | ๐ธ๐ฌ Changi | Singapore | 1 in 1,126 | 0.09% | โฒ 31 | 4.44 | 1 | 4,616 |
32 | ๐บ๐ธ HartsfieldโJackson | Atlanta | 1 in 1,880 | 0.05% | โฒ 32 | 4.66 | 1 | 4,616 |
+= | Median | 1 in 505 | 0.20% |
# | Region |
Probability of losing your luggage |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | Africa | 1 in 311 | 0.32% | 1.95 | 30 | 14,487 |
2 | Europe | 1 in 341 | 0.29% | 2.21 | 313 | 151,344 |
3 | Middle East | 1 in 364 | 0.27% | 2.39 | 121 | 58,565 |
4 | North America | 1 in 423 | 0.24% | 2.76 | 480 | 231,744 |
5 | Latin America | 1 in 632 | 0.16% | 3.50 | 57 | 27,509 |
6 | Oceania | 1 in 1,075 | 0.09% | 4.12 | 8 | 3,856 |
7 | Asia | 1 in 1,662 | 0.06% | 4.43 | 334 | 161,739 |
# | Country |
Probability of losing your luggage |
Luggage score (out of 5) |
Complaints (last 30 days) |
Lost bags (last 30 days est.) |
|
1 | ๐ฎ๐ณ India | 1 in 40 | 2.53% | 0.25 | 290 | 140,462 |
2 | ๐ฐ๐ช Kenya | 1 in 75 | 1.33% | 0.25 | 17 | 8,185 |
3 | ๐ฒ๐ฝ Mexico | 1 in 133 | 0.75% | 0.25 | 17 | 8,202 |
4 | ๐ฎ๐ช Ireland | 1 in 171 | 0.59% | 0.25 | 45 | 21,778 |
5 | ๐ญ๐บ Hungary | 1 in 191 | 0.52% | 0.25 | 11 | 5,301 |
6 | ๐ถ๐ฆ Qatar | 1 in 212 | 0.47% | 0.53 | 33 | 15,908 |
7 | ๐ฌ๐ง United Kingdom | 1 in 215 | 0.46% | 0.59 | 95 | 45,969 |
8 | ๐ฒ๐ฆ Morocco | 1 in 218 | 0.46% | 0.63 | 8 | 3,883 |
9 | ๐ช๐ธ Spain | 1 in 241 | 0.41% | 1.06 | 54 | 26,039 |
10 | ๐จ๐ญ Switzerland | 1 in 281 | 0.36% | 1.62 | 7 | 3,386 |
11 | ๐ช๐ฌ Egypt | 1 in 286 | 0.35% | 1.68 | 6 | 2,901 |
12 | ๐ธ๐ฆ Saudi Arabia | 1 in 293 | 0.34% | 1.76 | 20 | 9,705 |
13 | ๐น๐ท Turkey | 1 in 345 | 0.29% | 2.24 | 37 | 17,888 |
14 | ๐ง๐ญ Bahrain | 1 in 349 | 0.29% | 2.28 | 3 | 1,451 |
15 | ๐ต๐ฐ Pakistan | 1 in 351 | 0.29% | 2.29 | 3 | 1,446 |
16 | ๐บ๐ธ United States | 1 in 377 | 0.27% | 2.48 | 449 | 216,709 |
17 | ๐ฏ๐ด Jordan | 1 in 380 | 0.26% | 2.50 | 2 | 971 |
18 | ๐จ๐ด Colombia | 1 in 394 | 0.25% | 2.59 | 14 | 6,748 |
19 | ๐ณ๐ฑ Netherlands | 1 in 413 | 0.24% | 2.70 | 17 | 8,239 |
20 | ๐ฆ๐ช United Arab Emirates | 1 in 452 | 0.22% | 2.90 | 52 | 25,212 |
21 | ๐ธ๐ช Sweden | 1 in 479 | 0.21% | 3.02 | 8 | 3,880 |
22 | ๐จ๐ฆ Canada | 1 in 483 | 0.21% | 3.03 | 31 | 15,035 |
23 | ๐ฌ๐ท Greece | 1 in 517 | 0.19% | 3.16 | 3 | 1,456 |
24 | ๐ฒ๐พ Malaysia | 1 in 530 | 0.19% | 3.21 | 14 | 6,766 |
25 | ๐ช๐น Ethiopia | 1 in 547 | 0.18% | 3.26 | 4 | 1,938 |
26 | ๐ฎ๐ธ Iceland | 1 in 556 | 0.18% | 3.29 | 2 | 967 |
27 | ๐ฎ๐น Italy | 1 in 576 | 0.17% | 3.35 | 6 | 2,906 |
28 | ๐ง๐ช Belgium | 1 in 603 | 0.17% | 3.43 | 2 | 968 |
29 | ๐ฆ๐ท Argentina | 1 in 613 | 0.16% | 3.45 | 3 | 1,453 |
30 | ๐ซ๐ฎ Finland | 1 in 628 | 0.16% | 3.49 | 4 | 1,932 |
31 | ๐ฑ๐ง Lebanon | 1 in 635 | 0.16% | 3.50 | 1 | 484 |
32 | ๐จ๐ฑ Chile | 1 in 653 | 0.15% | 3.54 | 6 | 2,896 |
33 | ๐ฑ๐ฐ Sri Lanka | 1 in 696 | 0.14% | 3.63 | 1 | 486 |
34 | ๐ฉ๐ช Germany | 1 in 699 | 0.14% | 3.64 | 12 | 5,827 |
35 | ๐ซ๐ท France | 1 in 722 | 0.14% | 3.68 | 10 | 4,808 |
36 | ๐ธ๐ฌ Singapore | 1 in 752 | 0.13% | 3.74 | 10 | 4,849 |
37 | ๐ณ๐ฟ New Zealand | 1 in 970 | 0.10% | 4.02 | 2 | 966 |
38 | ๐ด๐ฒ Oman | 1 in 1,164 | 0.09% | 4.18 | 3 | 1,452 |
39 | ๐ฆ๐บ Australia | 1 in 1,196 | 0.08% | 4.21 | 6 | 2,890 |
40 | ๐ญ๐ฐ Hong Kong | 1 in 1,360 | 0.07% | 4.30 | 3 | 1,446 |
41 | ๐ฎ๐ฑ Israel | 1 in 1,469 | 0.07% | 4.35 | 1 | 481 |
42 | ๐ง๐ท Brazil | 1 in 1,546 | 0.06% | 4.39 | 16 | 7,726 |
43 | ๐น๐ญ Thailand | 1 in 1,703 | 0.06% | 4.44 | 2 | 967 |
44 | ๐ต๐ญ Philippines | 1 in 1,798 | 0.06% | 4.47 | 2 | 967 |
45 | ๐ฟ๐ฆ South Africa | 1 in 2,045 | 0.05% | 4.54 | 1 | 481 |
46 | ๐ป๐ณ Vietnam | 1 in 2,153 | 0.05% | 4.56 | 2 | 969 |
47 | ๐ฐ๐ท South Korea | 1 in 2,610 | 0.04% | 4.64 | 1 | 483 |
48 | ๐ต๐ฆ Panama | 1 in 2,888 | 0.03% | 4.67 | 1 | 484 |
49 | ๐ฎ๐ฉ Indonesia | 1 in 2,995 | 0.03% | 4.68 | 2 | 964 |
50 | ๐ฏ๐ต Japan | 1 in 6,121 | 0.02% | 4.84 | 2 | 964 |
51 | ๐จ๐ณ China | 1 in 8,139 | 0.01% | 4.88 | 2 | 970 |
Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.
I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.
How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.
Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!
Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.
Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.
Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!
How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).
Like this? Follow me on X @ @levelsio for more hacky side projects!
Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!