LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 801.25%▲ 10.255627,186
2🇶🇦 Qatar Airways 1 in 1320.76%▲ 20.255325,571
3🇺🇸 Frontier Airlines 1 in 1490.67%▲ 30.75178,246
4🇪🇸 Iberia 1 in 1980.51%▲ 41.80136,288
5🇰🇪 Kenya Airways 1 in 2110.47%▲ 52.0062,912
6🇮🇳 IndiGo 1 in 2180.46%▲ 62.102813,504
7🇮🇸 Icelandair 1 in 2220.45%▲ 72.1552,423
8🇮🇪 Aer Lingus 1 in 2540.39%▲ 82.5173,387
9🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 92.8262,902
10🇧🇪 Brussels Airlines 1 in 3020.33%▲ 102.9041,933
11🇨🇦 WestJet Airlines 1 in 3220.31%▲ 113.03125,822
12🇦🇪 Air Arabia 1 in 3620.28%▲ 123.2562,888
13🇵🇭 Cebu Pacific 1 in 3890.26%▲ 133.3741,934
14🇪🇸 Vueling 1 in 4040.25%▲ 143.4394,338
15🇳🇵 Nepal Airlines 1 in 4120.24%▲ 153.461485
16🇬🇧 British Airways 1 in 4250.24%▲ 163.51209,677
17🇺🇸 American Airlines 1 in 4320.23%▲ 173.537033,773
18🇮🇳 SpiceJet 1 in 4840.21%▲ 183.6941,937
19🇫🇮 Finnair 1 in 5040.20%▲ 193.7452,410
20🇳🇱 KLM 1 in 5330.19%▲ 203.8173,374
21🇬🇧 Jet2 1 in 5380.19%▲ 213.8252,427
22🇨🇦 Air Transat 1 in 5740.17%▲ 223.902964
23🇦🇪 Etihad Airways 1 in 5880.17%▲ 233.9262,900
24🇫🇷 Air France 1 in 5980.17%▲ 243.94125,803
25🇲🇾 Malaysia Airlines 1 in 6580.15%▲ 254.0441,938
26🇺🇸 Delta Air Lines 1 in 6790.15%▲ 264.074019,235
27🇱🇰 SriLankan Airlines 1 in 7030.14%▲ 274.101481
28🇪🇸 Air Europa 1 in 7320.14%▲ 284.142965
29🇨🇦 Air Canada 1 in 7380.14%▲ 294.1483,871
30🇬🇧 Virgin Atlantic 1 in 7650.13%▲ 304.172964
31🇬🇷 Aegean Airlines 1 in 7820.13%▲ 314.192962
32🇹🇷 Pegasus Airlines 1 in 7990.13%▲ 324.2131,443
33🇹🇷 Turkish Airlines 1 in 8030.12%▲ 334.21136,292
34🇬🇧 easyJet 1 in 8200.12%▲ 344.2394,365
35🇪🇬 EgyptAir 1 in 8610.12%▲ 354.262963
36🇮🇹 ITA Airways 1 in 8650.12%▲ 364.2741,937
37🇮🇪 Ryanair 1 in 1,0130.10%▲ 374.37136,266
38🇺🇸 United Airlines 1 in 1,0290.10%▲ 384.382311,120
39🇭🇺 Wizz Air 1 in 1,0540.09%▲ 394.402962
40🇵🇭 Philippine Airlines 1 in 1,0610.09%▲ 404.402970
41🇦🇪 Emirates 1 in 1,1040.09%▲ 414.4373,395
42🇲🇽 Aeromexico 1 in 1,1310.09%▲ 424.442964
43🇺🇸 Southwest Airlines 1 in 1,1690.09%▲ 434.46199,159
44🇸🇬 Singapore Airlines 1 in 1,2290.08%▲ 444.4831,450
45🇺🇸 JetBlue 1 in 1,5820.06%▲ 454.6052,427
46🇺🇸 Spirit Airlines 1 in 1,9350.05%▲ 464.672969
47🇨🇭 Swiss 1 in 1,9670.05%▲ 474.681484
48🇺🇸 Alaska Airlines 1 in 2,0370.05%▲ 484.6952,413
49🇪🇹 Ethiopian Airlines 1 in 2,2030.05%▲ 494.711481
50🇹🇭 Thai Airways 1 in 2,5740.04%▲ 504.751484
51🇦🇹 Austrian Airlines 1 in 2,6920.04%▲ 514.761485
52🇩🇪 Lufthansa 1 in 2,8120.04%▲ 524.7731,448
53🇸🇦 Saudia 1 in 2,9380.03%▲ 534.782968
54🇺🇸 Allegiant Air 1 in 3,0660.03%▲ 544.791481
55🇸🇪 SAS Scandinavia 1 in 3,8480.03%▲ 554.841483
56🇦🇺 Qantas 1 in 4,0210.02%▲ 564.841485
57🇭🇰 Cathay Pacific 1 in 4,0670.02%▲ 574.841484
58🇸🇬 Scoot 1 in 4,1790.02%▲ 584.851482
59🇮🇩 Garuda Indonesia 1 in 4,5310.02%▲ 594.861485
60🇧🇷 LATAM Brazil 1 in 4,6700.02%▲ 604.861484
61🇲🇾 Air Asia 1 in 5,3670.02%▲ 614.881484
62🇨🇴 Avianca 1 in 5,5230.02%▲ 624.891481
63🇧🇷 Azul 1 in 6,1950.02%▲ 634.901484
64🇨🇳 Air China 1 in 12,3980.01%▲ 644.951486
65🇨🇳 China Eastern 1 in 16,3240.01%▲ 654.961484
+= Median 1 in 8030.12%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,775
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,616
3🇮🇳 Shivaji Mumbai 1 in 661.52%▲ 30.251360,019
4🇬🇧 Heathrow London 1 in 671.49%▲ 40.252196,931
5🇬🇧 Gatwick London 1 in 691.46%▲ 50.251255,398
6🇧🇪 Brussels Brussels 1 in 801.26%▲ 60.25523,082
7🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 70.25732,316
8🇶🇦 Hamad Doha 1 in 1690.59%▲ 81.25418,462
9🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 92.44313,850
10🇳🇱 Schiphol Amsterdam 1 in 2480.40%▲ 102.45523,080
11🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 112.48523,081
12🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 122.64313,851
13🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 132.64418,463
14🇺🇸 Denver Denver, CO 1 in 2780.36%▲ 142.72418,462
15🇸🇬 Changi Singapore 1 in 2810.36%▲ 152.75418,462
16🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 162.81418,469
17🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 172.83418,462
18🇬🇧 Stansted London 1 in 2930.34%▲ 182.8414,617
19🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 193.2829,235
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,849
21🇨🇦 Pearson Toronto 1 in 4260.23%▲ 213.5129,234
22🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 223.5229,232
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 233.65418,462
24🇬🇧 Luton London 1 in 4880.20%▲ 243.7014,616
25🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 254.1914,617
26🇺🇸 Miami Miami 1 in 7970.13%▲ 264.2114,617
27🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 274.2414,616
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,616
29🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 294.5214,616
30🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 304.5914,616
31🇨🇳 Capital Beijing 1 in 1,7320.06%▲ 314.6314,617
+= Median 1 in 2890.35%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.74136,295
2Middle East1 in 6990.14%3.647636,684
3Europe1 in 7650.13%3.7614369,116
4North America1 in 8600.12%3.9020498,480
5Asia1 in 1,1390.09%4.1711053,271
6Oceania1 in 4,0210.02%4.761485
7Latin America1 in 5,0610.02%4.8152,413


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1320.76%0.255325,571
2🇰🇪 Kenya1 in 2110.47%0.5062,912
3🇮🇳 India1 in 2180.46%0.658842,627
4🇮🇸 Iceland1 in 2220.45%0.7252,423
5🇲🇦 Morocco1 in 2910.34%1.7462,902
6🇧🇪 Belgium1 in 3020.33%1.8541,933
7🇪🇸 Spain1 in 4040.25%2.652411,590
8🇮🇪 Ireland1 in 4060.25%2.66209,653
9🇳🇵 Nepal1 in 4120.24%2.691485
10🇫🇮 Finland1 in 5040.20%3.1152,410
11🇳🇱 Netherlands1 in 5330.19%3.2273,374
12🇵🇭 Philippines1 in 5700.18%3.3362,904
13🇨🇦 Canada1 in 5740.17%3.352210,657
14🇦🇪 United Arab Emirates1 in 5880.17%3.38199,182
15🇫🇷 France1 in 5980.17%3.41125,803
16🇬🇧 United Kingdom1 in 6320.16%3.503617,433
17🇱🇰 Sri Lanka1 in 7030.14%3.651481
18🇬🇷 Greece1 in 7820.13%3.792962
19🇹🇷 Turkey1 in 8010.12%3.81167,735
20🇪🇬 Egypt1 in 8610.12%3.902963
21🇮🇹 Italy1 in 8650.12%3.9041,937
22🇭🇺 Hungary1 in 1,0540.09%4.102962
23🇲🇽 Mexico1 in 1,1310.09%4.162964
24🇺🇸 United States1 in 1,1690.09%4.1918287,823
25🇲🇾 Malaysia1 in 1,1720.09%4.1952,422
26🇸🇬 Singapore1 in 1,9000.05%4.5041,931
27🇨🇭 Switzerland1 in 1,9670.05%4.521484
28🇪🇹 Ethiopia1 in 2,2030.05%4.571481
29🇹🇭 Thailand1 in 2,5740.04%4.631484
30🇦🇹 Austria1 in 2,6920.04%4.651485
31🇩🇪 Germany1 in 2,8120.04%4.6631,448
32🇸🇦 Saudi Arabia1 in 2,9380.03%4.682968
33🇸🇪 Sweden1 in 3,8480.03%4.751483
34🇦🇺 Australia1 in 4,0210.02%4.761485
35🇭🇰 Hong Kong1 in 4,0670.02%4.771484
36🇮🇩 Indonesia1 in 4,5310.02%4.791485
37🇧🇷 Brazil1 in 5,3260.02%4.822967
38🇨🇴 Colombia1 in 5,5230.02%4.831481
39🇨🇳 China1 in 14,0930.01%4.932970

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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