LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 20 hours ago from 28,386 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇨🇦 Air Canada 1 in 641.57%▼ 120.259344,767
2🇪🇸 Iberia 1 in 951.05%=0.252713,113
3🇮🇪 Aer Lingus 1 in 981.02%▲ 20.25188,738
4🇮🇳 Air India 1 in 1370.73%▼ 60.393315,882
5🇮🇳 IndiGo 1 in 1390.72%▼ 40.454421,171
6🇪🇸 Vueling 1 in 1570.64%=0.962311,170
7🇬🇧 British Airways 1 in 1680.60%▲ 41.235124,540
8🇨🇦 WestJet Airlines 1 in 1680.60%▼ 41.232311,161
9🇰🇪 Kenya Airways 1 in 1810.55%▼ 121.5073,400
10🇲🇦 Royal Air Maroc 1 in 1950.51%▼ 41.7494,343
11🇭🇺 Wizz Air 1 in 2100.48%▼ 231.98104,830
12🇺🇸 Frontier Airlines 1 in 2320.43%▲ 72.27115,299
13🇦🇷 Aerolineas Argentinas 1 in 2620.38%▼ 162.5873,399
14🇺🇸 American Airlines 1 in 3000.33%▼ 12.8910148,679
15🇹🇷 Pegasus Airlines 1 in 3390.29%▼ 53.1373,395
16🇪🇸 Air Europa 1 in 3650.27%▼ 83.2641,937
17🇪🇹 Ethiopian Airlines 1 in 3650.27%▼ 193.2762,901
18🇦🇪 Emirates 1 in 3680.27%▲ 103.282110,180
19🇬🇧 Virgin Atlantic 1 in 3820.26%▲ 153.3441,933
20🇨🇭 Swiss 1 in 3940.25%▲ 33.3952,416
21🇶🇦 Qatar Airways 1 in 4100.24%▼ 73.46178,239
22🇳🇱 KLM 1 in 4120.24%▼ 93.4694,358
23🇦🇪 Air Arabia 1 in 4320.23%▼ 123.5352,417
24🇦🇺 Qantas 1 in 4460.22%▼ 283.5894,371
25🇷🇸 Air Serbia 1 in 4780.21%▼ 273.672965
26🇮🇳 SpiceJet 1 in 4850.21%▲ 153.6941,931
27🇿🇦 South African 1 in 5090.20%▲ 203.7641,933
28🇺🇸 Delta Air Lines 1 in 5190.19%▲ 33.785225,177
29🇹🇷 Turkish Airlines 1 in 5250.19%▲ 73.79209,629
30🇬🇧 easyJet 1 in 5310.19%=3.81146,745
31🇨🇦 Air Transat 1 in 5730.17%▲ 133.892965
32🇺🇸 JetBlue 1 in 6620.15%▼ 84.04125,805
33🇬🇧 Jet2 1 in 6730.15%▲ 104.0641,942
34🇵🇦 COPA Airlines 1 in 7220.14%▲ 184.1241,935
35🇺🇸 Southwest Airlines 1 in 7370.14%▼ 64.143014,534
36🇸🇬 Singapore Airlines 1 in 7390.14%▼ 164.1452,410
37🇺🇸 Spirit Airlines 1 in 7740.13%▼ 114.1852,421
38🇨🇴 Avianca 1 in 7850.13%▼ 134.1973,387
39🇺🇸 United Airlines 1 in 8200.12%=4.232913,951
40🇩🇪 Lufthansa 1 in 8410.12%▼ 24.25104,841
41🇮🇹 ITA Airways 1 in 8670.12%▲ 224.2741,932
42🇲🇾 Malaysia Airlines 1 in 8830.11%▲ 44.2831,444
43🇫🇷 Air France 1 in 9020.11%▼ 94.3083,849
44🇸🇦 Saudia 1 in 9800.10%▲ 14.3562,899
45🇦🇪 flydubai 1 in 9850.10%▲ 124.362967
46🇮🇸 Icelandair 1 in 1,1180.09%▼ 64.431481
47🇲🇽 Aeromexico 1 in 1,1250.09%▼ 54.442970
48🇧🇷 LATAM Brazil 1 in 1,1710.09%▼ 44.4641,929
49🇦🇪 Etihad Airways 1 in 1,1740.09%▲ 54.4631,453
50🇳🇴 Norwegian 1 in 1,1770.08%▲ 134.462966
51🇧🇪 Brussels Airlines 1 in 1,2080.08%▼ 14.481483
52🇫🇮 Finnair 1 in 1,2520.08%=4.492970
53🇸🇪 SAS Scandinavia 1 in 1,2810.08%▲ 64.5131,451
54🇲🇾 Air Asia 1 in 1,3420.07%▲ 24.5341,935
55🇭🇰 Cathay Pacific 1 in 1,3550.07%▲ 34.5331,451
56🇺🇸 Alaska Airlines 1 in 1,4510.07%▲ 44.5673,388
57🇺🇸 Allegiant Air 1 in 1,5230.07%▲ 54.582968
58🇬🇷 Aegean Airlines 1 in 1,5520.06%▲ 64.591485
59🇵🇭 Cebu Pacific 1 in 1,5590.06%▲ 334.591483
60🇦🇺 Virgin Australia 1 in 1,6000.06%▲ 334.602970
61🇮🇪 Ryanair 1 in 1,6460.06%▲ 294.6283,854
62🇩🇪 Eurowings 1 in 1,7410.06%▲ 104.642962
63🇳🇿 Air New Zealand 1 in 1,9420.05%▲ 114.671483
64🇮🇩 Garuda Indonesia 1 in 2,2740.04%▲ 124.722966
65🇹🇭 Thai Airways 1 in 2,5880.04%▲ 134.761481
66🇮🇩 Lion Air 1 in 3,6540.03%▲ 214.831483
67🇧🇷 GOL Airlines 1 in 3,7500.03%▲ 214.831483
68🇨🇱 LATAM Chile 1 in 3,9200.03%▲ 194.841482
69🇸🇬 Scoot 1 in 4,1440.02%▲ 194.851486
70🇯🇵 Japan Airlines (JAL) 1 in 5,2070.02%▲ 184.881484
+= Median 1 in 7380.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇨🇦 Air Canada
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇸🇬 Scoot 		                  🥉
🇨🇱 LATAM Chile


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇲🇽 Juárez Mexico City 1 in 482.10%▲ 10.251778,473
2🇮🇳 Gandhi Delhi 1 in 881.13%▲ 20.251360,007
3🇮🇳 Shivaji Mumbai 1 in 951.05%▲ 30.25941,543
4🇬🇧 Heathrow London 1 in 1090.92%▲ 40.251360,004
5🇧🇪 Brussels Brussels 1 in 1330.75%▲ 50.25313,848
6🇬🇧 Gatwick London 1 in 1370.73%▲ 60.39627,697
7🇬🇧 Stansted London 1 in 1470.68%▲ 70.6829,231
8🇲🇾 KLIA Kuala Lumpur 1 in 1510.66%▲ 80.81732,316
9🇶🇦 Hamad Doha 1 in 1690.59%▲ 91.25418,463
10🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 102.29523,080
11🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 112.48523,086
12🇺🇸 Miami Miami 1 in 2660.38%▲ 122.62313,849
13🇺🇸 O'Hare Chicago 1 in 2890.35%▲ 132.81523,077
14🇭🇺 Budapest Budapest 1 in 2930.34%▲ 142.8414,616
15🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 152.96418,467
16🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 163.23313,847
17🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 173.36313,846
18🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 183.3929,234
19🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 193.4814,617
20🇨🇦 Pearson Toronto 1 in 4260.23%▲ 203.5129,232
21🇬🇧 Luton London 1 in 4880.20%▲ 213.7014,617
22🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 223.76313,849
23🇨🇭 Zurich Zurich 1 in 5230.19%▲ 233.7914,617
24🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 243.99313,848
25🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 254.1414,616
26🇺🇸 Sky Harbor Phoenix, AZ 1 in 7950.13%▲ 264.2014,616
27🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 274.2414,616
28🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 284.3714,615
29🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 294.4314,616
30🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 304.4414,617
31🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 314.4414,616
32🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 324.5214,616
+= Median 1 in 3710.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2540.39%1.262612,578
2Europe1 in 5310.19%3.21240115,985
3Middle East1 in 6000.17%3.425426,155
4North America1 in 6140.16%3.45367177,118
5Latin America1 in 1,1250.09%4.162612,586
6Asia1 in 1,3550.07%4.3010349,608
7Oceania1 in 1,6000.06%4.41125,823


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1390.72%0.258138,985
2🇪🇸 Spain1 in 1570.64%0.255426,221
3🇨🇦 Canada1 in 1680.60%0.2511856,894
4🇰🇪 Kenya1 in 1810.55%0.2573,400
5🇮🇪 Ireland1 in 1860.54%0.252612,593
6🇲🇦 Morocco1 in 1950.51%0.2594,343
7🇭🇺 Hungary1 in 2100.48%0.48104,830
8🇦🇷 Argentina1 in 2620.38%1.3873,399
9🇪🇹 Ethiopia1 in 3650.27%2.4062,901
10🇨🇭 Switzerland1 in 3940.25%2.5952,416
11🇶🇦 Qatar1 in 4100.24%2.68178,239
12🇹🇷 Turkey1 in 4120.24%2.702713,024
13🇳🇱 Netherlands1 in 4120.24%2.7094,358
14🇬🇧 United Kingdom1 in 4440.23%2.867335,159
15🇷🇸 Serbia1 in 4780.21%3.012965
16🇿🇦 South Africa1 in 5090.20%3.1341,933
17🇦🇪 United Arab Emirates1 in 6010.17%3.423115,017
18🇦🇺 Australia1 in 6980.14%3.64115,341
19🇵🇦 Panama1 in 7220.14%3.6841,935
20🇺🇸 United States1 in 7370.14%3.71249120,224
21🇨🇴 Colombia1 in 7850.13%3.7973,387
22🇮🇹 Italy1 in 8670.12%3.9041,932
23🇫🇷 France1 in 9020.11%3.9583,849
24🇸🇦 Saudi Arabia1 in 9800.10%4.0362,899
25🇲🇾 Malaysia1 in 1,0650.09%4.1173,379
26🇮🇸 Iceland1 in 1,1180.09%4.151481
27🇲🇽 Mexico1 in 1,1250.09%4.162970
28🇩🇪 Germany1 in 1,1340.09%4.16125,802
29🇳🇴 Norway1 in 1,1770.08%4.192966
30🇧🇪 Belgium1 in 1,2080.08%4.211483
31🇫🇮 Finland1 in 1,2520.08%4.242970
32🇸🇬 Singapore1 in 1,2550.08%4.2462,896
33🇸🇪 Sweden1 in 1,2810.08%4.2631,451
34🇭🇰 Hong Kong1 in 1,3550.07%4.3031,451
35🇬🇷 Greece1 in 1,5520.06%4.391485
36🇵🇭 Philippines1 in 1,5590.06%4.391483
37🇧🇷 Brazil1 in 1,7840.06%4.4752,413
38🇳🇿 New Zealand1 in 1,9420.05%4.511483
39🇹🇭 Thailand1 in 2,5880.04%4.631481
40🇮🇩 Indonesia1 in 2,8040.04%4.6631,450
41🇨🇱 Chile1 in 3,9200.03%4.761482
42🇯🇵 Japan1 in 5,2070.02%4.821484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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