LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 1 day ago from 41,585 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1140.88%▲ 10.257536,275
2🇮🇪 Aer Lingus 1 in 1490.67%▲ 20.74125,782
3🇪🇸 Iberia 1 in 1520.66%▲ 30.82178,210
4🇰🇪 Kenya Airways 1 in 1590.63%▲ 41.0183,876
5🇪🇸 Vueling 1 in 1720.58%▲ 51.322110,180
6🇬🇧 easyJet 1 in 1810.55%▲ 61.504119,769
7🇮🇳 SpiceJet 1 in 1940.52%▲ 71.73104,834
8🇮🇳 IndiGo 1 in 2190.46%▲ 82.112813,478
9🇨🇦 Air Canada 1 in 2270.44%▲ 92.212612,568
10🇨🇴 Avianca 1 in 2300.44%▲ 102.242411,572
11🇨🇭 Swiss 1 in 2460.41%▲ 112.4283,874
12🇨🇦 WestJet Airlines 1 in 2590.39%▲ 122.56157,236
13🇮🇳 Air India 1 in 2650.38%▲ 132.61178,238
14🇮🇪 Ryanair 1 in 3130.32%▲ 142.984220,243
15🇮🇹 ITA Airways 1 in 3140.32%▲ 152.98115,336
16🇪🇬 EgyptAir 1 in 3440.29%▲ 163.1652,415
17🇪🇸 Air Europa 1 in 3660.27%▲ 173.2741,932
18🇳🇱 KLM 1 in 3710.27%▲ 183.29104,845
19🇺🇸 Frontier Airlines 1 in 4230.24%▲ 193.5062,909
20🇺🇸 American Airlines 1 in 4260.23%▲ 203.517134,270
21🇶🇦 Qatar Airways 1 in 4370.23%▲ 213.55167,728
22🇦🇪 Etihad Airways 1 in 4410.23%▲ 223.5683,869
23🇦🇪 Emirates 1 in 4830.21%▲ 233.69167,756
24🇩🇪 Lufthansa 1 in 4940.20%▲ 243.72178,236
25🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 253.7631,447
26🇫🇷 Air France 1 in 5130.19%▲ 263.77146,769
27🇺🇸 United Airlines 1 in 5240.19%▲ 273.794521,851
28🇲🇽 Aeromexico 1 in 5630.18%▲ 283.8741,939
29🇧🇪 Brussels Airlines 1 in 6050.17%▲ 293.952965
30🇱🇧 Middle East Airlines 1 in 6330.16%▲ 304.001485
31🇦🇺 Qantas 1 in 6700.15%▲ 314.0562,913
32🇬🇧 Jet2 1 in 6730.15%▲ 324.0641,941
33🇿🇦 South African 1 in 6760.15%▲ 334.0631,455
34🇭🇺 Wizz Air 1 in 6980.14%▲ 344.0931,452
35🇪🇹 Ethiopian Airlines 1 in 7340.14%▲ 354.1431,445
36🇯🇴 Royal Jordanian 1 in 7630.13%▲ 364.171483
37🇬🇷 Aegean Airlines 1 in 7810.13%▲ 374.192964
38🇦🇿 Azerbaijan Airlines 1 in 7910.13%▲ 384.201486
39🇺🇸 Delta Air Lines 1 in 8470.12%▲ 394.253215,413
40🇦🇺 Jetstar 1 in 8930.11%▲ 404.2931,446
41🇷🇸 Air Serbia 1 in 9550.10%▲ 414.341483
42🇹🇷 Turkish Airlines 1 in 1,0480.10%▲ 424.40104,822
43🇵🇰 Pakistan International Airlines 1 in 1,0530.09%▲ 434.401481
44🇰🇿 Air Astana 1 in 1,0540.09%▲ 444.401481
45🇺🇸 JetBlue 1 in 1,1350.09%▲ 454.4473,383
46🇺🇸 Southwest Airlines 1 in 1,2320.08%▲ 464.49188,695
47🇸🇬 Singapore Airlines 1 in 1,2340.08%▲ 474.4931,445
48🇫🇮 Finnair 1 in 1,2580.08%▲ 484.502965
49🇨🇱 LATAM Chile 1 in 1,3050.08%▲ 494.5131,448
50🇴🇲 Oman Air 1 in 1,7540.06%▲ 504.642963
51🇳🇿 Air New Zealand 1 in 1,9340.05%▲ 514.671485
52🇸🇦 Saudia 1 in 1,9690.05%▲ 524.6831,444
53🇭🇰 Cathay Pacific 1 in 2,0300.05%▲ 534.692969
54🇺🇸 Alaska Airlines 1 in 2,0360.05%▲ 544.6952,414
55🇺🇸 Hawaiian Airlines 1 in 2,0900.05%▲ 554.701485
56🇧🇷 LATAM Brazil 1 in 2,3470.04%▲ 564.732962
57🇳🇴 Norwegian 1 in 2,3610.04%▲ 574.731482
58🇹🇷 Pegasus Airlines 1 in 2,3820.04%▲ 584.731484
59🇲🇾 Malaysia Airlines 1 in 2,6380.04%▲ 594.761483
60🇻🇳 Vietnam Airlines 1 in 2,7440.04%▲ 604.771482
61🇳🇱 Transavia 1 in 2,8370.04%▲ 614.781482
62🇦🇺 Virgin Australia 1 in 3,2260.03%▲ 624.801481
63🇩🇪 Eurowings 1 in 3,4810.03%▲ 634.821481
64🇸🇪 SAS Scandinavia 1 in 3,8470.03%▲ 644.841483
65🇺🇸 Spirit Airlines 1 in 3,8880.03%▲ 654.841482
66🇸🇬 Scoot 1 in 4,1600.02%▲ 664.851484
67🇨🇳 Sichuan Airlines 1 in 4,6130.02%▲ 674.861483
68🇲🇾 Air Asia 1 in 5,4000.02%▲ 684.881481
+= Median 1 in 7160.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇲🇾 Air Asia
🥈
🇨🇳 Sichuan Airlines 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 175.74%▲ 10.2549226,177
2🇬🇧 Stansted London 1 in 731.36%▲ 20.25418,462
3🇬🇧 Heathrow London 1 in 1010.99%▲ 30.251464,636
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,693
5🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 51.58627,703
6🇮🇳 Gandhi Delhi 1 in 1910.52%▲ 61.69627,694
7🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 71.87418,467
8🇨🇭 Zurich Zurich 1 in 2610.38%▲ 82.5829,232
9🇺🇸 Miami Miami 1 in 2660.38%▲ 92.62313,848
10🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 102.83418,462
11🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 113.25418,465
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,234
13🇧🇪 Brussels Brussels 1 in 3980.25%▲ 133.4114,616
14🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 143.4814,616
15🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 153.49313,851
16🇨🇦 Pearson Toronto 1 in 4260.23%▲ 163.5129,232
17🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 173.5229,233
18🇬🇧 Luton London 1 in 4880.20%▲ 183.7014,616
19🇦🇪 Dubai Dubai 1 in 5320.19%▲ 193.81313,849
20🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 203.9829,233
21🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 214.1914,617
22🇪🇸 Barajas Madrid 1 in 9660.10%▲ 224.3414,615
23🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 234.4114,617
24🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 244.4414,617
25🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 254.4814,616
+= Median 1 in 3980.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 5130.19%3.15304146,901
2Middle East1 in 5480.18%3.275225,143
3Africa1 in 6760.15%3.59146,775
4Latin America1 in 7860.13%3.793315,922
5North America1 in 8470.12%3.88227109,705
6Oceania1 in 1,2210.08%4.22115,325
7Asia1 in 1,2340.08%4.236832,824


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1590.63%0.2583,876
2🇪🇸 Spain1 in 1720.58%0.254220,323
3🇮🇪 Ireland1 in 2020.50%0.295426,025
4🇮🇳 India1 in 2190.46%0.665526,550
5🇨🇴 Colombia1 in 2300.44%0.862411,572
6🇨🇦 Canada1 in 2420.41%1.084119,803
7🇨🇭 Switzerland1 in 2460.41%1.1483,874
8🇬🇧 United Kingdom1 in 2670.37%1.4412359,432
9🇮🇹 Italy1 in 3140.32%1.97115,336
10🇪🇬 Egypt1 in 3440.29%2.2352,415
11🇶🇦 Qatar1 in 4370.23%2.83167,728
12🇦🇪 United Arab Emirates1 in 4610.22%2.942411,625
13🇫🇷 France1 in 5130.19%3.15146,769
14🇲🇽 Mexico1 in 5630.18%3.3141,939
15🇧🇪 Belgium1 in 6050.17%3.432965
16🇱🇧 Lebanon1 in 6330.16%3.501485
17🇳🇱 Netherlands1 in 6560.15%3.55115,327
18🇿🇦 South Africa1 in 6760.15%3.5931,455
19🇭🇺 Hungary1 in 6980.14%3.6431,452
20🇪🇹 Ethiopia1 in 7340.14%3.7131,445
21🇯🇴 Jordan1 in 7630.13%3.751483
22🇬🇷 Greece1 in 7810.13%3.782964
23🇦🇿 Azerbaijan1 in 7910.13%3.801486
24🇩🇪 Germany1 in 8660.12%3.90188,717
25🇦🇺 Australia1 in 8930.11%3.94104,840
26🇷🇸 Serbia1 in 9550.10%4.001483
27🇵🇰 Pakistan1 in 1,0530.09%4.101481
28🇰🇿 Kazakhstan1 in 1,0540.09%4.101481
29🇺🇸 United States1 in 1,1350.09%4.1618689,902
30🇫🇮 Finland1 in 1,2580.08%4.242965
31🇨🇱 Chile1 in 1,3050.08%4.2731,448
32🇹🇷 Turkey1 in 1,4560.07%4.35115,305
33🇴🇲 Oman1 in 1,7540.06%4.462963
34🇸🇬 Singapore1 in 1,9030.05%4.5041,928
35🇳🇿 New Zealand1 in 1,9340.05%4.511485
36🇸🇦 Saudi Arabia1 in 1,9690.05%4.5231,444
37🇭🇰 Hong Kong1 in 2,0300.05%4.532969
38🇧🇷 Brazil1 in 2,3470.04%4.602962
39🇳🇴 Norway1 in 2,3610.04%4.601482
40🇻🇳 Vietnam1 in 2,7440.04%4.651482
41🇲🇾 Malaysia1 in 3,5440.03%4.732964
42🇸🇪 Sweden1 in 3,8470.03%4.751483
43🇨🇳 China1 in 4,6130.02%4.791483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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