LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 29,465 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya Airways 1 in 531.89%=0.252411,618
2🇪🇹 Ethiopian Airlines 1 in 881.14%▼ 30.252512,057
3🇿🇦 South African 1 in 1070.93%▼ 330.25199,148
4🇦🇷 Aerolineas Argentinas 1 in 1080.93%▲ 10.25178,246
5🇮🇳 IndiGo 1 in 1450.69%▲ 30.624220,390
6🇮🇳 Air India 1 in 1510.66%▼ 70.813014,429
7🇪🇸 Iberia 1 in 1520.66%=0.83178,202
8🇮🇳 SpiceJet 1 in 1760.57%▲ 41.39115,335
9🇬🇧 British Airways 1 in 2660.38%▲ 12.623215,503
10🇳🇱 KLM 1 in 2860.35%▼ 132.79136,275
11🇮🇪 Aer Lingus 1 in 2960.34%▼ 252.8662,906
12🇪🇸 Vueling 1 in 3300.30%▲ 13.08115,303
13🇯🇴 Royal Jordanian 1 in 3800.26%▼ 233.342969
14🇲🇦 Royal Air Maroc 1 in 4370.23%▼ 223.5541,934
15🇦🇪 Etihad Airways 1 in 4420.23%▼ 73.5783,854
16🇲🇽 Aeromexico 1 in 4540.22%▼ 203.6052,404
17🇷🇸 Air Serbia 1 in 4750.21%▼ 193.672970
18🇪🇸 Air Europa 1 in 4880.21%▲ 93.7031,449
19🇶🇦 Qatar Airways 1 in 5010.20%▼ 23.74146,745
20🇺🇸 Frontier Airlines 1 in 5060.20%▲ 63.7552,428
21🇨🇦 Air Canada 1 in 5360.19%▼ 153.82115,335
22🇨🇴 Avianca 1 in 5480.18%▲ 63.84104,848
23🇬🇧 easyJet 1 in 5700.18%▲ 113.89136,280
24🇺🇸 American Airlines 1 in 5920.17%▼ 63.935124,642
25🇬🇧 Jet2 1 in 6730.15%▼ 114.0641,941
26🇮🇹 ITA Airways 1 in 6920.14%▼ 104.0952,419
27🇭🇺 Wizz Air 1 in 6980.14%▼ 94.0931,453
28🇩🇪 Lufthansa 1 in 7040.14%▲ 114.10125,787
29🇺🇸 Delta Air Lines 1 in 7500.13%▼ 24.163617,401
30🇬🇧 Virgin Atlantic 1 in 7660.13%▼ 64.172963
31🇸🇪 SAS Scandinavia 1 in 7700.13%▲ 74.1852,413
32🇨🇦 WestJet Airlines 1 in 7760.13%▼ 44.1852,415
33🇦🇿 Azerbaijan Airlines 1 in 7960.13%▲ 274.201482
34🇫🇷 Air France 1 in 8020.12%▲ 24.2194,331
35🇸🇬 Singapore Airlines 1 in 9190.11%▼ 14.3141,940
36🇺🇸 Allegiant Air 1 in 1,0190.10%▲ 174.3831,447
37🇹🇷 Turkish Airlines 1 in 1,0480.10%▲ 44.40104,823
38🇧🇭 Gulf Air 1 in 1,0530.10%▲ 24.401482
39🇨🇦 Air Transat 1 in 1,1450.09%▲ 34.451483
40🇴🇲 Oman Air 1 in 1,1690.09%▲ 204.4631,446
41🇹🇷 Pegasus Airlines 1 in 1,1890.08%▲ 54.472969
42🇦🇺 Qantas 1 in 1,3390.07%▲ 164.5331,457
43🇲🇾 Air Asia 1 in 1,3440.07%▲ 284.5341,932
44🇳🇱 Transavia 1 in 1,4150.07%▲ 84.552966
45🇵🇦 COPA Airlines 1 in 1,4460.07%▲ 274.562967
46🇸🇦 Saudia 1 in 1,4670.07%▲ 174.5741,937
47🇮🇩 Garuda Indonesia 1 in 1,5180.07%▲ 204.5831,448
48🇬🇷 Aegean Airlines 1 in 1,5620.06%▲ 124.591482
49🇺🇸 United Airlines 1 in 1,5760.06%▲ 144.60157,264
50🇺🇸 JetBlue 1 in 1,5910.06%▲ 254.6052,414
51🇮🇪 Ryanair 1 in 1,6360.06%▲ 154.6183,879
52🇺🇸 Southwest Airlines 1 in 1,7080.06%▲ 184.63136,271
53🇪🇬 EgyptAir 1 in 1,7250.06%▲ 434.631481
54🇮🇩 Lion Air 1 in 1,8310.05%▲ 184.652965
55🇦🇪 flydubai 1 in 1,9750.05%▲ 194.681482
56🇨🇭 Swiss 1 in 1,9750.05%▲ 204.681482
57🇵🇹 TAP Portugal 1 in 2,0110.05%▲ 214.691481
58🇺🇸 Alaska Airlines 1 in 2,0400.05%▲ 304.6952,410
59🇺🇸 Hawaiian Airlines 1 in 2,1030.05%▲ 234.701482
60🇵🇭 Philippine Airlines 1 in 2,1190.05%▲ 244.701486
61🇧🇷 LATAM Brazil 1 in 2,3300.04%▲ 254.732969
62🇹🇼 EVA Air 1 in 2,3930.04%▲ 264.741481
63🇦🇹 Austrian Airlines 1 in 2,6980.04%▲ 274.771484
64🇦🇺 Virgin Australia 1 in 3,2000.03%▲ 284.801485
65🇺🇸 Spirit Airlines 1 in 3,8820.03%▲ 294.841483
66🇦🇪 Emirates 1 in 3,8920.03%▲ 304.842963
67🇭🇰 Cathay Pacific 1 in 4,0740.02%▲ 314.841483
68🇧🇷 Azul 1 in 6,1730.02%▲ 324.901485
69🇯🇵 ANA 1 in 7,3410.01%▲ 334.911486
+= Median 1 in 9190.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇰🇪 Kenya Airways
🥈
🇪🇹 Ethiopian Airlines 		                  🥉
🇿🇦 South African


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇭🇰 Cathay Pacific


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 492.05%▲ 10.25627,700
2🇮🇳 Gandhi Delhi 1 in 571.74%▲ 20.252092,317
3🇧🇪 Brussels Brussels 1 in 661.51%▲ 30.25627,697
4🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 40.251150,773
5🇲🇽 Juárez Mexico City 1 in 901.11%▲ 50.25941,546
6🇺🇸 Dallas/Fort Worth Dallas 1 in 931.07%▲ 60.251360,024
7🇬🇧 Heathrow London 1 in 1180.85%▲ 70.251255,389
8🇨🇦 Pearson Toronto 1 in 1420.71%▲ 80.53627,703
9🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 93.29313,847
10🇸🇬 Changi Singapore 1 in 3750.27%▲ 103.31313,848
11🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 113.35313,852
12🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 123.3929,233
13🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 133.4129,235
14🇬🇧 Gatwick London 1 in 4120.24%▲ 143.4629,234
15🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 153.49313,847
16🇬🇧 Luton London 1 in 4880.20%▲ 163.7014,616
17🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 173.9129,235
18🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 183.9829,233
19🇮🇹 Fiumicino Rome 1 in 7410.13%▲ 194.1514,616
20🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 204.1729,232
21🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 214.2514,616
22🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 224.2614,617
23🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 234.4114,616
24🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 244.5614,616
25🇦🇪 Dubai Dubai 1 in 1,5970.06%▲ 254.6014,615
26🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 264.6314,616
27🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8790.05%▲ 274.6614,617
+= Median 1 in 4120.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 971.03%0.257234,756
2Europe1 in 7040.14%3.6516378,762
3Latin America1 in 7950.13%3.813717,920
4North America1 in 1,1450.09%4.1715273,475
5Middle East1 in 1,1690.09%4.193617,360
6Asia1 in 1,4260.07%4.3310148,856
7Oceania1 in 1,8880.05%4.5041,942


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 531.89%0.252411,618
2🇪🇹 Ethiopia1 in 881.14%0.252512,057
3🇿🇦 South Africa1 in 1070.93%0.25199,148
4🇦🇷 Argentina1 in 1080.93%0.25178,246
5🇮🇳 India1 in 1510.66%0.258340,153
6🇪🇸 Spain1 in 3300.30%2.123114,954
7🇯🇴 Jordan1 in 3800.26%2.502969
8🇲🇦 Morocco1 in 4370.23%2.8341,934
9🇲🇽 Mexico1 in 4540.22%2.9152,404
10🇷🇸 Serbia1 in 4750.21%3.002970
11🇳🇱 Netherlands1 in 4770.21%3.01157,241
12🇶🇦 Qatar1 in 5010.20%3.10146,745
13🇮🇪 Ireland1 in 5010.20%3.11146,785
14🇨🇴 Colombia1 in 5480.18%3.27104,848
15🇬🇧 United Kingdom1 in 6170.16%3.465124,686
16🇮🇹 Italy1 in 6920.14%3.6352,419
17🇭🇺 Hungary1 in 6980.14%3.6431,453
18🇩🇪 Germany1 in 7040.14%3.65125,787
19🇸🇪 Sweden1 in 7700.13%3.7752,413
20🇨🇦 Canada1 in 7760.13%3.78178,233
21🇦🇿 Azerbaijan1 in 7960.13%3.811482
22🇫🇷 France1 in 8020.12%3.8194,331
23🇸🇬 Singapore1 in 9190.11%3.9741,940
24🇧🇭 Bahrain1 in 1,0530.10%4.101482
25🇹🇷 Turkey1 in 1,1140.09%4.15125,792
26🇴🇲 Oman1 in 1,1690.09%4.1931,446
27🇲🇾 Malaysia1 in 1,3440.07%4.2941,932
28🇵🇦 Panama1 in 1,4460.07%4.342967
29🇸🇦 Saudi Arabia1 in 1,4670.07%4.3541,937
30🇬🇷 Greece1 in 1,5620.06%4.391482
31🇺🇸 United States1 in 1,5830.06%4.4013565,242
32🇮🇩 Indonesia1 in 1,6590.06%4.4352,413
33🇪🇬 Egypt1 in 1,7250.06%4.451481
34🇦🇺 Australia1 in 1,8880.05%4.5041,942
35🇦🇪 United Arab Emirates1 in 1,9750.05%4.52115,300
36🇨🇭 Switzerland1 in 1,9750.05%4.521482
37🇵🇹 Portugal1 in 2,0110.05%4.531481
38🇵🇭 Philippines1 in 2,1190.05%4.551486
39🇹🇼 Taiwan1 in 2,3930.04%4.601481
40🇦🇹 Austria1 in 2,6980.04%4.651484
41🇧🇷 Brazil1 in 3,3830.03%4.7231,455
42🇭🇰 Hong Kong1 in 4,0740.02%4.771483
43🇯🇵 Japan1 in 7,3410.01%4.871486

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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