A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 41	2.46%	=	0.25	150	72,505
2	🇮🇳 Air India	1 in 61	1.65%	▼ 1	0.25	74	35,910
3	🇪🇸 Iberia	1 in 74	1.35%	▲ 1	0.25	35	16,830
4	🇱🇰 SriLankan Airlines	1 in 140	0.71%	▼ 47	0.47	5	2,415
5	🇨🇦 WestJet Airlines	1 in 144	0.70%	=	0.59	27	13,054
6	🇿🇦 South African	1 in 146	0.69%	▼ 6	0.66	14	6,745
7	🇦🇪 Emirates	1 in 149	0.67%	▼ 14	0.74	52	25,198
8	🇹🇷 Pegasus Airlines	1 in 150	0.67%	▼ 16	0.77	16	7,697
9	🇮🇳 SpiceJet	1 in 150	0.67%	▲ 3	0.77	13	6,259
10	🇺🇸 Frontier Airlines	1 in 169	0.59%	▼ 5	1.25	15	7,273
11	🇮🇪 Aer Lingus	1 in 178	0.56%	=	1.45	10	4,824
12	🇬🇧 British Airways	1 in 184	0.54%	▲ 5	1.57	46	22,327
13	🇨🇴 Avianca	1 in 195	0.51%	=	1.76	28	13,599
14	🇳🇱 KLM	1 in 197	0.51%	▼ 11	1.78	19	9,138
15	🇧🇭 Gulf Air	1 in 209	0.48%	▼ 5	1.98	5	2,420
16	🇪🇹 Ethiopian Airlines	1 in 221	0.45%	▲ 12	2.13	10	4,808
17	🇶🇦 Qatar Airways	1 in 241	0.41%	▼ 2	2.37	29	14,012
18	🇨🇦 Air Canada	1 in 246	0.41%	▲ 2	2.43	24	11,598
19	🇪🇬 EgyptAir	1 in 287	0.35%	▲ 9	2.79	6	2,892
20	🇺🇸 American Airlines	1 in 313	0.32%	▼ 3	2.98	97	46,664
21	🇰🇪 Kenya Airways	1 in 319	0.31%	▼ 5	3.01	4	1,928
22	🇵🇰 Pakistan International Airlines	1 in 350	0.29%	▲ 14	3.19	3	1,449
23	🇪🇸 Vueling	1 in 364	0.27%	▲ 6	3.26	10	4,813
24	🇪🇸 Air Europa	1 in 365	0.27%	▼ 4	3.26	4	1,938
25	🇲🇽 Aeromexico	1 in 375	0.27%	▲ 3	3.31	6	2,912
26	🇫🇷 Air France	1 in 377	0.27%	▼ 4	3.32	19	9,203
27	🇲🇾 Malaysia Airlines	1 in 379	0.26%	▼ 11	3.33	7	3,365
28	🇨🇦 Air Transat	1 in 380	0.26%	▼ 23	3.33	3	1,456
29	🇬🇧 Virgin Atlantic	1 in 382	0.26%	▼ 22	3.34	4	1,931
30	🇵🇭 Cebu Pacific	1 in 391	0.26%	▼ 21	3.38	4	1,925
31	🇺🇸 United Airlines	1 in 431	0.23%	▼ 2	3.53	55	26,536
32	🇬🇧 easyJet	1 in 436	0.23%	▼ 18	3.55	17	8,205
33	🇫🇮 Finnair	1 in 500	0.20%	▲ 19	3.73	5	2,427
34	🇴🇲 Oman Air	1 in 501	0.20%	▲ 5	3.74	7	3,374
35	🇦🇪 Etihad Airways	1 in 504	0.20%	▼ 6	3.74	7	3,384
36	🇮🇸 Icelandair	1 in 558	0.18%	▲ 27	3.87	2	963
37	🇦🇷 Aerolineas Argentinas	1 in 613	0.16%	▲ 6	3.97	3	1,455
38	🇸🇬 Singapore Airlines	1 in 613	0.16%	▼ 4	3.97	6	2,905
39	🇺🇸 Spirit Airlines	1 in 647	0.15%	▲ 12	4.02	6	2,898
40	🇺🇸 Hawaiian Airlines	1 in 698	0.14%	▼ 11	4.09	3	1,454
41	🇺🇸 Southwest Airlines	1 in 713	0.14%	▼ 2	4.11	31	15,019
42	🇦🇪 Air Arabia	1 in 721	0.14%	▼ 9	4.12	3	1,449
43	🇺🇸 Delta Air Lines	1 in 752	0.13%	▲ 4	4.16	36	17,358
44	🇯🇴 Royal Jordanian	1 in 761	0.13%	▼ 7	4.17	1	485
45	🇩🇪 Lufthansa	1 in 766	0.13%	=	4.17	11	5,317
46	🇸🇪 SAS Scandinavia	1 in 767	0.13%	▲ 14	4.17	5	2,423
47	🇳🇴 Norwegian	1 in 787	0.13%	▲ 11	4.20	3	1,445
48	🇸🇦 Saudia	1 in 842	0.12%	▼ 3	4.25	7	3,376
49	🇹🇭 Thai Airways	1 in 862	0.12%	▲ 12	4.27	3	1,444
50	🇨🇭 Swiss	1 in 984	0.10%	▲ 32	4.36	2	968
51	🇺🇸 JetBlue	1 in 995	0.10%	=	4.36	8	3,861
52	🇺🇸 Alaska Airlines	1 in 1,020	0.10%	▲ 5	4.38	10	4,820
53	🇭🇺 Wizz Air	1 in 1,051	0.10%	▲ 18	4.40	2	965
54	🇮🇪 Ryanair	1 in 1,098	0.09%	▲ 5	4.42	12	5,776
55	🇹🇷 Turkish Airlines	1 in 1,314	0.08%	▲ 4	4.52	8	3,848
56	🇵🇦 COPA Airlines	1 in 1,447	0.07%	▲ 5	4.56	2	967
57	🇺🇸 Allegiant Air	1 in 1,525	0.07%	▲ 6	4.58	2	967
58	🇧🇷 LATAM Brazil	1 in 1,550	0.06%	▲ 12	4.59	3	1,457
59	🇬🇷 Aegean Airlines	1 in 1,554	0.06%	▲ 8	4.59	1	485
60	🇲🇾 Air Asia	1 in 1,796	0.06%	▲ 12	4.65	3	1,446
61	🇧🇷 GOL Airlines	1 in 1,871	0.05%	▲ 17	4.66	2	969
62	🇨🇱 LATAM Chile	1 in 1,946	0.05%	▲ 11	4.67	2	971
63	🇦🇪 flydubai	1 in 1,965	0.05%	▲ 12	4.68	1	485
64	🇧🇷 Azul	1 in 2,076	0.05%	▲ 24	4.69	3	1,443
65	🇸🇬 Scoot	1 in 2,082	0.05%	▲ 31	4.70	2	967
66	🇵🇭 Philippine Airlines	1 in 2,138	0.05%	▲ 15	4.70	1	481
67	🇮🇹 ITA Airways	1 in 3,471	0.03%	▲ 16	4.82	1	482
68	🇭🇰 Cathay Pacific	1 in 4,049	0.02%	▲ 17	4.84	1	486
+=	Median					1 in 502	0.20%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 39	2.58%	▲ 1	0.25	22	101,581
2	🇮🇳 Gandhi	Delhi	1 in 48	2.09%	▲ 2	0.25	24	110,808
3	🇳🇱 Schiphol	Amsterdam	1 in 59	1.69%	▲ 3	0.25	21	96,955
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,851
5	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 5	0.25	11	50,781
6	🇲🇽 Juárez	Mexico City	1 in 162	0.62%	▲ 6	1.09	5	23,084
7	🇶🇦 Hamad	Doha	1 in 169	0.59%	▲ 7	1.24	4	18,467
8	🇨🇦 Pearson	Toronto	1 in 170	0.59%	▲ 8	1.28	5	23,085
9	🇨🇭 Zurich	Zurich	1 in 174	0.57%	▲ 9	1.37	3	13,846
10	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 10	2.61	3	13,851
11	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 11	2.64	3	13,849
12	🇬🇧 Gatwick	London	1 in 275	0.36%	▲ 12	2.69	3	13,849
13	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 13	2.84	1	4,616
14	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 14	3.12	3	13,851
15	🇧🇪 Brussels	Brussels	1 in 398	0.25%	▲ 15	3.41	1	4,616
16	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 16	3.48	1	4,617
17	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 17	3.49	3	13,847
18	🇬🇧 Luton	London	1 in 488	0.20%	▲ 18	3.70	1	4,615
19	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 19	3.82	2	9,231
20	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 20	3.87	2	9,233
21	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 21	3.96	2	9,233
22	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 22	4.14	1	4,617
23	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 23	4.19	1	4,616
24	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 24	4.21	1	4,617
25	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 25	4.26	1	4,617
26	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 26	4.33	2	9,234
27	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 27	4.46	1	4,616
28	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 28	4.52	1	4,616
29	🇺🇸 LAX	Los Angeles	1 in 1,530	0.07%	▲ 29	4.59	1	4,616
30	🇦🇪 Dubai	Dubai	1 in 1,596	0.06%	▲ 30	4.60	1	4,616
+=	Median						1 in 407	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 221	0.45%	0.69	28	13,480
2	Asia	1 in 391	0.26%	2.57	272	131,557
3	Europe	1 in 500	0.20%	3.10	232	112,006
4	Middle East	1 in 502	0.20%	3.11	118	57,074
5	North America	1 in 647	0.15%	3.53	317	152,956
6	Latin America	1 in 1,497	0.07%	4.37	49	23,772

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 61	1.65%	0.25	237	114,674
2	🇱🇰 Sri Lanka	1 in 140	0.71%	0.25	5	2,415
3	🇿🇦 South Africa	1 in 146	0.69%	0.25	14	6,745
4	🇨🇴 Colombia	1 in 195	0.51%	0.25	28	13,599
5	🇳🇱 Netherlands	1 in 197	0.51%	0.25	19	9,138
6	🇧🇭 Bahrain	1 in 209	0.48%	0.46	5	2,420
7	🇪🇹 Ethiopia	1 in 221	0.45%	0.69	10	4,808
8	🇶🇦 Qatar	1 in 241	0.41%	1.06	29	14,012
9	🇨🇦 Canada	1 in 246	0.41%	1.14	54	26,108
10	🇹🇷 Turkey	1 in 269	0.37%	1.47	24	11,545
11	🇪🇬 Egypt	1 in 287	0.35%	1.69	6	2,892
12	🇮🇪 Ireland	1 in 307	0.33%	1.90	22	10,600
13	🇰🇪 Kenya	1 in 319	0.31%	2.02	4	1,928
14	🇵🇰 Pakistan	1 in 350	0.29%	2.29	3	1,449
15	🇪🇸 Spain	1 in 364	0.27%	2.39	49	23,581
16	🇲🇽 Mexico	1 in 375	0.27%	2.46	6	2,912
17	🇫🇷 France	1 in 377	0.27%	2.48	19	9,203
18	🇬🇧 United Kingdom	1 in 382	0.26%	2.51	67	32,463
19	🇫🇮 Finland	1 in 500	0.20%	3.10	5	2,427
20	🇴🇲 Oman	1 in 501	0.20%	3.10	7	3,374
21	🇮🇸 Iceland	1 in 558	0.18%	3.30	2	963
22	🇦🇪 United Arab Emirates	1 in 593	0.17%	3.40	63	30,514
23	🇦🇷 Argentina	1 in 613	0.16%	3.45	3	1,455
24	🇲🇾 Malaysia	1 in 626	0.16%	3.48	10	4,811
25	🇵🇭 Philippines	1 in 661	0.15%	3.56	5	2,406
26	🇺🇸 United States	1 in 705	0.14%	3.65	263	126,848
27	🇯🇴 Jordan	1 in 761	0.13%	3.75	1	485
28	🇩🇪 Germany	1 in 766	0.13%	3.76	11	5,317
29	🇸🇪 Sweden	1 in 767	0.13%	3.76	5	2,423
30	🇳🇴 Norway	1 in 787	0.13%	3.79	3	1,445
31	🇸🇦 Saudi Arabia	1 in 842	0.12%	3.87	7	3,376
32	🇹🇭 Thailand	1 in 862	0.12%	3.90	3	1,444
33	🇸🇬 Singapore	1 in 948	0.11%	4.00	8	3,872
34	🇨🇭 Switzerland	1 in 984	0.10%	4.03	2	968
35	🇭🇺 Hungary	1 in 1,051	0.10%	4.10	2	965
36	🇵🇦 Panama	1 in 1,447	0.07%	4.34	2	967
37	🇬🇷 Greece	1 in 1,554	0.06%	4.39	1	485
38	🇧🇷 Brazil	1 in 1,871	0.05%	4.49	8	3,869
39	🇨🇱 Chile	1 in 1,946	0.05%	4.51	2	971
40	🇮🇹 Italy	1 in 3,471	0.03%	4.73	1	482
41	🇭🇰 Hong Kong	1 in 4,049	0.02%	4.77	1	486

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇭🇰 Cathay Pacific
🥈 🇮🇹 ITA Airways		🥉 🇵🇭 Philippine Airlines

🧳💨 Luggage Losers