LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 7 days ago from 32,947 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 412.46%▼ 40.2515072,460
2🇮🇳 Air India 1 in 611.63%▼ 30.257435,658
3🇪🇸 Iberia 1 in 741.35%▼ 20.253516,862
4🇱🇰 SriLankan Airlines 1 in 1390.72%▼ 10.4552,427
5🇨🇦 WestJet Airlines 1 in 1440.69%=0.612712,992
6🇿🇦 South African 1 in 1460.69%▲ 10.65146,746
7🇮🇳 SpiceJet 1 in 1490.67%▲ 20.74136,306
8🇹🇷 Pegasus Airlines 1 in 1490.67%▲ 30.75167,734
9🇦🇪 Emirates 1 in 1490.67%▲ 40.765225,120
10🇺🇸 Frontier Airlines 1 in 1690.59%▲ 51.25157,272
11🇮🇪 Aer Lingus 1 in 1780.56%▲ 61.45104,826
12🇬🇧 British Airways 1 in 1860.54%▲ 81.594622,148
13🇳🇱 KLM 1 in 1950.51%▲ 81.75199,228
14🇨🇴 Avianca 1 in 1960.51%▲ 121.772813,565
15🇧🇭 Gulf Air 1 in 2100.48%▲ 101.9952,409
16🇪🇹 Ethiopian Airlines 1 in 2200.46%▲ 112.12104,828
17🇶🇦 Qatar Airways 1 in 2400.42%▲ 122.372914,058
18🇨🇦 Air Canada 1 in 2460.41%▲ 152.432411,601
19🇪🇬 EgyptAir 1 in 2870.35%▲ 142.8062,886
20🇺🇸 American Airlines 1 in 3100.32%▲ 152.969747,013
21🇰🇪 Kenya Airways 1 in 3190.31%▲ 163.0141,926
22🇵🇰 Pakistan International Airlines 1 in 3510.29%▲ 173.1931,446
23🇪🇸 Vueling 1 in 3630.28%▲ 183.25104,828
24🇪🇸 Air Europa 1 in 3640.27%▲ 193.2641,942
25🇲🇽 Aeromexico 1 in 3770.27%▲ 203.3262,892
26🇫🇷 Air France 1 in 3780.26%▲ 213.33199,176
27🇲🇾 Malaysia Airlines 1 in 3790.26%▲ 223.3373,366
28🇨🇦 Air Transat 1 in 3800.26%▲ 233.3431,454
29🇬🇧 Virgin Atlantic 1 in 3810.26%▲ 243.3441,933
30🇵🇭 Cebu Pacific 1 in 3900.26%▲ 253.3741,932
31🇺🇸 United Airlines 1 in 4300.23%▲ 263.535526,613
32🇬🇧 easyJet 1 in 4370.23%▲ 273.55178,200
33🇫🇮 Finnair 1 in 5010.20%▲ 283.7452,423
34🇴🇲 Oman Air 1 in 5010.20%▲ 293.7473,372
35🇦🇪 Etihad Airways 1 in 5060.20%▲ 343.7573,369
36🇮🇸 Icelandair 1 in 5550.18%▲ 313.862968
37🇸🇬 Singapore Airlines 1 in 6150.16%▲ 323.9762,898
38🇦🇷 Aerolineas Argentinas 1 in 6180.16%▲ 333.9731,443
39🇺🇸 Spirit Airlines 1 in 6490.15%▲ 344.0262,889
40🇺🇸 Hawaiian Airlines 1 in 6980.14%▲ 354.0931,453
41🇺🇸 Southwest Airlines 1 in 7120.14%▲ 364.113115,050
42🇦🇪 Air Arabia 1 in 7190.14%▲ 374.1231,452
43🇺🇸 Delta Air Lines 1 in 7520.13%▲ 384.163617,369
44🇯🇴 Royal Jordanian 1 in 7610.13%▲ 394.171484
45🇩🇪 Lufthansa 1 in 7640.13%▲ 404.17115,332
46🇸🇪 SAS Scandinavia 1 in 7690.13%▲ 414.1852,416
47🇳🇴 Norwegian 1 in 7850.13%▲ 424.1931,449
48🇸🇦 Saudia 1 in 8440.12%▲ 434.2573,370
49🇹🇭 Thai Airways 1 in 8580.12%▲ 444.2631,451
50🇨🇭 Swiss 1 in 9860.10%▲ 454.362966
51🇺🇸 JetBlue 1 in 9950.10%▲ 464.3683,862
52🇺🇸 Alaska Airlines 1 in 1,0170.10%▲ 474.38104,834
53🇭🇺 Wizz Air 1 in 1,0540.09%▲ 484.402962
54🇮🇪 Ryanair 1 in 1,0890.09%▲ 494.42125,828
55🇹🇷 Turkish Airlines 1 in 1,3070.08%▲ 504.5283,867
56🇵🇦 COPA Airlines 1 in 1,4470.07%▲ 514.562967
57🇺🇸 Allegiant Air 1 in 1,5230.07%▲ 524.582969
58🇬🇷 Aegean Airlines 1 in 1,5580.06%▲ 534.591483
59🇧🇷 LATAM Brazil 1 in 1,5600.06%▲ 544.5931,448
60🇲🇾 Air Asia 1 in 1,7980.06%▲ 554.6531,444
61🇧🇷 GOL Airlines 1 in 1,8730.05%▲ 564.662968
62🇨🇱 LATAM Chile 1 in 1,9590.05%▲ 574.682965
63🇦🇪 flydubai 1 in 1,9680.05%▲ 584.681484
64🇧🇷 Azul 1 in 2,0620.05%▲ 594.6931,453
65🇸🇬 Scoot 1 in 2,0920.05%▲ 604.702962
66🇵🇭 Philippine Airlines 1 in 2,1210.05%▲ 614.701485
67🇮🇹 ITA Airways 1 in 3,4660.03%▲ 624.821483
68🇭🇰 Cathay Pacific 1 in 4,0690.02%▲ 634.841483
+= Median 1 in 5040.20%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇮🇳 Air India 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇭🇰 Cathay Pacific
🥈
🇮🇹 ITA Airways 		                  🥉
🇵🇭 Philippine Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 472.11%▲ 10.251883,081
2🇮🇳 Gandhi Delhi 1 in 521.92%▲ 20.2522101,560
3🇳🇱 Schiphol Amsterdam 1 in 651.53%▲ 30.251987,708
4🇬🇧 Stansted London 1 in 981.02%▲ 40.25313,846
5🇬🇧 Heathrow London 1 in 1570.64%▲ 50.96941,553
6🇲🇽 Juárez Mexico City 1 in 1620.62%▲ 61.09523,079
7🇶🇦 Hamad Doha 1 in 1690.59%▲ 71.25418,462
8🇨🇦 Pearson Toronto 1 in 1700.59%▲ 81.28523,081
9🇨🇭 Zurich Zurich 1 in 1740.57%▲ 91.37313,847
10🇺🇸 Sky Harbor Phoenix, AZ 1 in 2650.38%▲ 102.61313,851
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,849
12🇬🇧 Gatwick London 1 in 2750.36%▲ 122.69313,848
13🇭🇺 Budapest Budapest 1 in 2930.34%▲ 132.8414,616
14🇺🇸 SFO San Francisco 1 in 3370.30%▲ 143.12313,852
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,617
16🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 163.49313,851
17🇬🇧 Luton London 1 in 4880.20%▲ 173.7014,616
18🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 183.8229,233
19🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 193.9629,233
20🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 204.1414,616
21🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 214.1914,616
22🇺🇸 Miami Miami 1 in 7970.13%▲ 224.2114,617
23🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 234.2614,615
24🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 244.3329,234
25🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 254.4414,615
26🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 264.4614,616
27🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 274.5214,616
28🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 284.6014,616
+= Median 1 in 3650.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2200.46%0.672813,500
2Asia1 in 3900.26%2.56272131,320
3Europe1 in 5010.20%3.10232112,054
4Middle East1 in 5040.20%3.1111857,004
5North America1 in 6490.15%3.54317153,369
6Latin America1 in 1,5010.07%4.374923,701


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 611.63%0.25237114,425
2🇱🇰 Sri Lanka1 in 1390.72%0.2552,427
3🇿🇦 South Africa1 in 1460.69%0.25146,746
4🇳🇱 Netherlands1 in 1950.51%0.25199,228
5🇨🇴 Colombia1 in 1960.51%0.252813,565
6🇧🇭 Bahrain1 in 2100.48%0.4952,409
7🇪🇹 Ethiopia1 in 2200.46%0.67104,828
8🇶🇦 Qatar1 in 2400.42%1.052914,058
9🇨🇦 Canada1 in 2460.41%1.145426,046
10🇹🇷 Turkey1 in 2670.37%1.452411,601
11🇪🇬 Egypt1 in 2870.35%1.7062,886
12🇮🇪 Ireland1 in 3060.33%1.902210,654
13🇰🇪 Kenya1 in 3190.31%2.0241,926
14🇵🇰 Pakistan1 in 3510.29%2.2931,446
15🇪🇸 Spain1 in 3630.28%2.384923,631
16🇲🇽 Mexico1 in 3770.27%2.4862,892
17🇫🇷 France1 in 3780.26%2.49199,176
18🇬🇧 United Kingdom1 in 3810.26%2.516732,281
19🇫🇮 Finland1 in 5010.20%3.1052,423
20🇴🇲 Oman1 in 5010.20%3.1073,372
21🇮🇸 Iceland1 in 5550.18%3.292968
22🇦🇪 United Arab Emirates1 in 5940.17%3.406330,425
23🇦🇷 Argentina1 in 6180.16%3.4631,443
24🇲🇾 Malaysia1 in 6260.16%3.48104,810
25🇵🇭 Philippines1 in 6580.15%3.5652,418
26🇺🇸 United States1 in 7050.14%3.65263127,323
27🇯🇴 Jordan1 in 7610.13%3.751484
28🇩🇪 Germany1 in 7640.13%3.76115,332
29🇸🇪 Sweden1 in 7690.13%3.7752,416
30🇳🇴 Norway1 in 7850.13%3.7931,449
31🇸🇦 Saudi Arabia1 in 8440.12%3.8773,370
32🇹🇭 Thailand1 in 8580.12%3.8931,451
33🇸🇬 Singapore1 in 9500.11%4.0083,861
34🇨🇭 Switzerland1 in 9860.10%4.042966
35🇭🇺 Hungary1 in 1,0540.09%4.102962
36🇵🇦 Panama1 in 1,4470.07%4.342967
37🇬🇷 Greece1 in 1,5580.06%4.391483
38🇧🇷 Brazil1 in 1,8730.05%4.4983,869
39🇨🇱 Chile1 in 1,9590.05%4.522965
40🇮🇹 Italy1 in 3,4660.03%4.731483
41🇭🇰 Hong Kong1 in 4,0690.02%4.771483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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