LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 10,434 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇹 Ethiopian Airlines 1 in 254.03%▼ 20.258842,704
2🇪🇸 Iberia 1 in 273.71%▲ 10.259646,154
3🇮🇪 Aer Lingus 1 in 362.76%▼ 10.254923,773
4🇰🇪 Kenya Airways 1 in 362.75%▼ 130.253516,893
5🇮🇳 IndiGo 1 in 402.48%▼ 80.2515273,183
6🇮🇳 Air India 1 in 432.34%▼ 10.2510650,972
7🇬🇧 British Airways 1 in 472.13%▲ 20.2518287,791
8🇨🇭 Swiss 1 in 821.22%=0.252411,579
9🇺🇸 Frontier Airlines 1 in 901.11%▼ 70.252813,582
10🇦🇪 Emirates 1 in 1010.99%▼ 280.257737,127
11🇦🇷 Aerolineas Argentinas 1 in 1020.98%▲ 90.25188,733
12🇨🇦 Air Canada 1 in 1020.98%▼ 350.255827,925
13🇪🇸 Vueling 1 in 1040.96%▼ 240.253516,848
14🇳🇱 KLM 1 in 1070.94%▲ 80.253516,837
15🇮🇳 SpiceJet 1 in 1080.93%▼ 320.25188,717
16🇨🇦 WestJet Airlines 1 in 1140.88%▼ 80.253416,435
17🇬🇧 easyJet 1 in 1170.85%▲ 70.256330,603
18🇶🇦 Qatar Airways 1 in 1180.85%▲ 30.255928,566
19🇺🇸 Delta Air Lines 1 in 1210.82%▼ 140.25223107,635
20🇹🇷 Pegasus Airlines 1 in 1250.80%▼ 70.25199,220
21🇲🇽 Aeromexico 1 in 1320.76%▼ 260.25178,239
22🇺🇸 Spirit Airlines 1 in 1340.75%▼ 170.262914,015
23🇩🇪 Lufthansa 1 in 1370.73%▼ 30.366229,808
24🇬🇧 Virgin Atlantic 1 in 1380.72%▲ 50.42115,336
25🇨🇦 Air Transat 1 in 1430.70%▲ 110.5683,877
26🇲🇦 Royal Air Maroc 1 in 1460.68%▲ 150.68125,770
27🇺🇸 American Airlines 1 in 1480.68%▼ 40.7120598,886
28🇭🇺 Wizz Air 1 in 1500.67%▼ 190.78146,757
29🇵🇹 TAP Portugal 1 in 1540.65%▲ 40.88136,292
30🇬🇧 Jet2 1 in 1590.63%▼ 171.01178,226
31🇲🇾 Malaysia Airlines 1 in 1650.61%▲ 131.16167,736
32🇨🇴 Avianca 1 in 1670.60%▲ 21.203315,935
33🇹🇷 Turkish Airlines 1 in 1710.59%▼ 141.296129,620
34🇧🇪 Brussels Airlines 1 in 1720.58%▼ 131.3173,398
35🇦🇺 Qantas 1 in 1750.57%▼ 61.392311,124
36🇱🇰 SriLankan Airlines 1 in 1760.57%▲ 271.3941,925
37🇺🇸 United Airlines 1 in 1790.56%▼ 51.4513364,115
38🇷🇸 Air Serbia 1 in 1910.52%▲ 261.6852,413
39🇸🇬 Singapore Airlines 1 in 2050.49%▼ 81.91188,704
40🇪🇬 EgyptAir 1 in 2140.47%▲ 182.0583,869
41🇮🇹 ITA Airways 1 in 2170.46%▲ 72.08167,715
42🇺🇸 JetBlue 1 in 2330.43%▲ 22.293416,455
43🇪🇸 Air Europa 1 in 2440.41%▼ 42.4062,896
44🇦🇪 Etihad Airways 1 in 2510.40%▲ 212.47146,799
45🇫🇷 Air France 1 in 2560.39%▲ 92.532813,548
46🇬🇷 Aegean Airlines 1 in 2580.39%▲ 252.5562,914
47🇧🇭 Gulf Air 1 in 2620.38%=2.5941,932
48🇦🇹 Austrian Airlines 1 in 3010.33%▲ 192.9094,338
49🇦🇪 flydubai 1 in 3280.31%▲ 23.0762,907
50🇮🇪 Ryanair 1 in 3550.28%▲ 63.223717,877
51🇵🇭 Cebu Pacific 1 in 3910.26%▲ 313.3841,924
52🇺🇸 Alaska Airlines 1 in 4050.25%▲ 53.442512,139
53🇭🇷 Croatia Airlines 1 in 4120.24%▲ 63.461485
54🇸🇪 SAS Scandinavia 1 in 4290.23%▲ 73.5294,336
55🇹🇭 Thai Airways 1 in 4310.23%▲ 83.5362,889
56🇩🇪 Eurowings 1 in 4330.23%▲ 213.5483,872
57🇲🇾 Air Asia 1 in 4470.22%▲ 143.58125,812
58🇸🇦 Saudia 1 in 4900.20%▲ 113.71125,802
59🇺🇸 Hawaiian Airlines 1 in 5220.19%▲ 123.7941,942
60🇮🇸 Icelandair 1 in 5570.18%▲ 133.862966
61🇺🇸 Southwest Airlines 1 in 6330.16%▲ 164.003516,925
62🇦🇺 Virgin Australia 1 in 6410.16%▲ 154.0152,421
63🇵🇭 Philippine Airlines 1 in 7130.14%▲ 164.1131,445
64🇯🇴 Royal Jordanian 1 in 7610.13%▲ 174.171484
65🇫🇮 Finnair 1 in 8400.12%▲ 374.2531,445
66🇧🇷 GOL Airlines 1 in 9420.11%▲ 194.3341,925
67🇭🇰 Cathay Pacific 1 in 1,0120.10%▲ 204.3741,943
68🇵🇰 Pakistan International Airlines 1 in 1,0500.10%▲ 214.401483
69🇦🇪 Air Arabia 1 in 1,0860.09%▲ 224.422962
70🇦🇺 Jetstar 1 in 1,3340.07%▲ 234.532967
71🇳🇱 Transavia 1 in 1,4070.07%▲ 244.552972
72🇵🇦 COPA Airlines 1 in 1,4530.07%▲ 404.562962
73🇮🇩 Garuda Indonesia 1 in 1,5140.07%▲ 264.5831,451
74🇺🇸 Allegiant Air 1 in 1,5320.07%▲ 274.592963
75🇴🇲 Oman Air 1 in 1,7530.06%▲ 284.642964
76🇳🇿 Air New Zealand 1 in 1,9290.05%▲ 294.671486
77🇨🇱 LATAM Chile 1 in 1,9520.05%▲ 304.682968
78🇿🇦 South African 1 in 2,0300.05%▲ 314.691484
79🇸🇬 Scoot 1 in 2,0920.05%▲ 324.702962
80🇳🇴 Norwegian 1 in 2,3520.04%▲ 334.731483
81🇹🇼 EVA Air 1 in 2,3840.04%▲ 344.731483
82🇻🇳 Vietnam Airlines 1 in 2,7390.04%▲ 354.771482
83🇯🇵 ANA 1 in 3,6860.03%▲ 374.832967
84🇧🇷 LATAM Brazil 1 in 4,6960.02%▲ 374.871481
85🇨🇳 Xiamen Airlines 1 in 5,4160.02%▲ 384.881485
86🇨🇳 Air China 1 in 6,2400.02%▲ 394.902965
87🇨🇳 China Eastern 1 in 16,3540.01%▲ 404.961483
88🇨🇳 China Southern 1 in 17,3190.01%▲ 414.961483
+= Median 1 in 2540.39%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇹 Ethiopian Airlines
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Southern
🥈
🇨🇳 China Eastern 		                  🥉
🇨🇳 Air China


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 611.64%▲ 10.251464,624
2🇮🇳 Gandhi Delhi 1 in 641.57%▲ 20.251883,081
3🇬🇧 Gatwick London 1 in 821.21%▲ 30.251046,157
4🇲🇽 Juárez Mexico City 1 in 1010.99%▲ 40.25836,926
5🇶🇦 Hamad Doha 1 in 1350.74%▲ 50.31523,077
6🇺🇸 Sea-Tac Seattle 1 in 1420.71%▲ 60.52627,697
7🇫🇷 Charles de Gaulle Paris 1 in 1570.64%▲ 70.97836,939
8🇬🇧 Heathrow London 1 in 1760.57%▲ 81.41836,939
9🇮🇹 Fiumicino Rome 1 in 1850.54%▲ 91.58418,465
10🇧🇪 Brussels Brussels 1 in 1990.50%▲ 101.8229,231
11🇺🇸 Charlotte Douglas Charlotte, NC 1 in 2080.48%▲ 111.95418,469
12🇳🇱 Schiphol Amsterdam 1 in 2480.40%▲ 122.45523,080
13🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 132.64418,469
14🇬🇧 Stansted London 1 in 2930.34%▲ 142.8414,617
15🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 152.93523,087
16🇺🇸 Hartsfield–Jackson Atlanta 1 in 3130.32%▲ 162.98627,695
17🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 173.2829,233
18🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 183.29313,849
19🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 193.37313,849
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,847
21🇨🇦 Pearson Toronto 1 in 4260.23%▲ 213.5129,232
22🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 224.1914,616
23🇺🇸 Sky Harbor Phoenix, AZ 1 in 7940.13%▲ 234.2014,617
24🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 244.2114,616
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,616
26🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 264.4414,616
27🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 274.4514,617
28🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 284.6014,617
+= Median 1 in 2990.33%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 581.72%0.2513665,852
2North America1 in 1480.68%0.25818394,893
3Europe1 in 1720.58%0.25821396,501
4Middle East1 in 2910.34%1.7418589,413
5Oceania1 in 8660.12%3.903114,998
6Latin America1 in 9420.11%3.997737,243
7Asia1 in 1,0120.10%4.06358172,496


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇹 Ethiopia1 in 254.03%0.258842,704
2🇰🇪 Kenya1 in 362.75%0.253516,893
3🇮🇳 India1 in 432.34%0.25276132,872
4🇮🇪 Ireland1 in 661.52%0.258641,651
5🇨🇭 Switzerland1 in 821.22%0.252411,579
6🇦🇷 Argentina1 in 1020.98%0.25188,733
7🇪🇸 Spain1 in 1040.96%0.2513765,898
8🇨🇦 Canada1 in 1140.88%0.2510048,236
9🇶🇦 Qatar1 in 1180.85%0.255928,566
10🇬🇧 United Kingdom1 in 1270.79%0.25273131,956
11🇲🇽 Mexico1 in 1320.76%0.25178,239
12🇹🇷 Turkey1 in 1440.69%0.258038,840
13🇲🇦 Morocco1 in 1460.68%0.25125,770
14🇭🇺 Hungary1 in 1500.67%0.25146,757
15🇵🇹 Portugal1 in 1540.65%0.25136,292
16🇨🇴 Colombia1 in 1670.60%0.253315,935
17🇧🇪 Belgium1 in 1720.58%0.2573,398
18🇱🇰 Sri Lanka1 in 1760.57%0.2541,925
19🇷🇸 Serbia1 in 1910.52%0.2552,413
20🇳🇱 Netherlands1 in 1980.50%0.253717,809
21🇺🇸 United States1 in 2020.49%0.30718346,657
22🇩🇪 Germany1 in 2080.48%0.427033,679
23🇪🇬 Egypt1 in 2140.47%0.5783,869
24🇮🇹 Italy1 in 2170.46%0.62167,715
25🇲🇾 Malaysia1 in 2410.42%1.062813,548
26🇫🇷 France1 in 2560.39%1.292813,548
27🇬🇷 Greece1 in 2580.39%1.3262,914
28🇧🇭 Bahrain1 in 2620.38%1.3841,932
29🇦🇪 United Arab Emirates1 in 2840.35%1.669947,796
30🇦🇹 Austria1 in 3010.33%1.8494,338
31🇸🇬 Singapore1 in 3730.27%2.45209,666
32🇭🇷 Croatia1 in 4120.24%2.691485
33🇸🇪 Sweden1 in 4290.23%2.7894,336
34🇹🇭 Thailand1 in 4310.23%2.7962,889
35🇸🇦 Saudi Arabia1 in 4900.20%3.06125,802
36🇵🇭 Philippines1 in 5050.20%3.1273,369
37🇮🇸 Iceland1 in 5570.18%3.292966
38🇦🇺 Australia1 in 6410.16%3.523014,513
39🇯🇴 Jordan1 in 7610.13%3.751484
40🇫🇮 Finland1 in 8400.12%3.8731,445
41🇭🇰 Hong Kong1 in 1,0120.10%4.0641,943
42🇵🇰 Pakistan1 in 1,0500.10%4.101483
43🇵🇦 Panama1 in 1,4530.07%4.352962
44🇮🇩 Indonesia1 in 1,5140.07%4.3731,451
45🇧🇷 Brazil1 in 1,5690.06%4.3952,406
46🇴🇲 Oman1 in 1,7530.06%4.462964
47🇳🇿 New Zealand1 in 1,9290.05%4.511486
48🇨🇱 Chile1 in 1,9520.05%4.512968
49🇿🇦 South Africa1 in 2,0300.05%4.531484
50🇳🇴 Norway1 in 2,3520.04%4.601483
51🇹🇼 Taiwan1 in 2,3840.04%4.601483
52🇻🇳 Vietnam1 in 2,7390.04%4.651482
53🇯🇵 Japan1 in 3,6860.03%4.742967
54🇨🇳 China1 in 9,0330.01%4.8952,417

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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