A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Vueling	1 in 21	4.72%	▲ 1	0.25	171	82,673
2	🇪🇸 Iberia	1 in 60	1.67%	▲ 2	0.25	43	20,772
3	🇬🇧 British Airways	1 in 63	1.59%	▲ 3	0.25	136	65,643
4	🇮🇳 Air India	1 in 69	1.45%	▲ 4	0.25	65	31,549
5	🇺🇸 Frontier Airlines	1 in 79	1.26%	▲ 5	0.25	32	15,484
6	🇮🇳 IndiGo	1 in 101	0.99%	▲ 6	0.25	60	29,140
7	🇰🇪 Kenya Airways	1 in 115	0.87%	▲ 7	0.25	11	5,332
8	🇮🇪 Aer Lingus	1 in 119	0.84%	▲ 8	0.25	15	7,216
9	🇺🇸 American Airlines	1 in 155	0.64%	▲ 9	0.92	194	93,968
10	🇷🇸 Air Serbia	1 in 158	0.63%	▲ 10	1.00	6	2,909
11	🇨🇦 WestJet Airlines	1 in 162	0.62%	▲ 11	1.09	24	11,586
12	🇨🇦 Air Canada	1 in 197	0.51%	▲ 12	1.79	30	14,492
13	🇵🇰 Pakistan International Airlines	1 in 210	0.48%	▲ 13	1.98	5	2,415
14	🇮🇳 SpiceJet	1 in 215	0.46%	▲ 14	2.06	9	4,349
15	🇲🇦 Royal Air Maroc	1 in 220	0.46%	▲ 15	2.12	8	3,846
16	🇺🇸 JetBlue	1 in 227	0.44%	▲ 16	2.21	35	16,921
17	🇳🇱 KLM	1 in 232	0.43%	▲ 17	2.27	16	7,761
18	🇱🇰 SriLankan Airlines	1 in 234	0.43%	▲ 18	2.29	3	1,447
19	🇺🇸 United Airlines	1 in 246	0.41%	▲ 19	2.43	96	46,499
20	🇯🇴 Royal Jordanian	1 in 255	0.39%	▲ 20	2.52	3	1,447
21	🇵🇭 Cebu Pacific	1 in 259	0.39%	▲ 21	2.56	6	2,905
22	🇬🇧 easyJet	1 in 264	0.38%	▲ 22	2.60	28	13,546
23	🇪🇹 Ethiopian Airlines	1 in 275	0.36%	▲ 23	2.70	8	3,858
24	🇨🇭 Swiss	1 in 280	0.36%	▲ 24	2.74	7	3,400
25	🇶🇦 Qatar Airways	1 in 281	0.36%	▲ 25	2.74	25	12,047
26	🇪🇬 EgyptAir	1 in 287	0.35%	▲ 26	2.79	6	2,893
27	🇺🇸 Delta Air Lines	1 in 289	0.35%	▲ 27	2.81	93	45,139
28	🇪🇸 Air Europa	1 in 294	0.34%	▲ 28	2.85	5	2,404
29	🇺🇸 Southwest Airlines	1 in 295	0.34%	▲ 29	2.86	75	36,268
30	🇹🇷 Pegasus Airlines	1 in 298	0.34%	▲ 30	2.88	8	3,862
31	🇬🇧 Jet2	1 in 301	0.33%	▲ 31	2.89	9	4,346
32	🇧🇪 Brussels Airlines	1 in 301	0.33%	▲ 32	2.90	4	1,939
33	🇸🇬 Singapore Airlines	1 in 308	0.32%	▲ 33	2.94	12	5,788
34	🇬🇷 Aegean Airlines	1 in 312	0.32%	▲ 34	2.97	5	2,411
35	🇹🇷 Turkish Airlines	1 in 362	0.28%	▲ 35	3.25	29	13,971
36	🇮🇸 Icelandair	1 in 371	0.27%	▲ 36	3.29	3	1,448
37	🇲🇽 Aeromexico	1 in 376	0.27%	▲ 37	3.32	6	2,902
38	🇫🇷 Air France	1 in 376	0.27%	▲ 38	3.32	19	9,224
39	🇬🇧 Virgin Atlantic	1 in 380	0.26%	▲ 39	3.33	4	1,940
40	🇩🇪 Lufthansa	1 in 384	0.26%	▲ 40	3.35	22	10,614
41	🇦🇪 Emirates	1 in 432	0.23%	▲ 41	3.53	18	8,674
42	🇦🇪 Etihad Airways	1 in 441	0.23%	▲ 42	3.56	8	3,868
43	🇨🇴 Avianca	1 in 458	0.22%	▲ 43	3.62	12	5,805
44	🇦🇷 Aerolineas Argentinas	1 in 459	0.22%	▲ 44	3.62	4	1,942
45	🇸🇪 SAS Scandinavia	1 in 482	0.21%	▲ 45	3.69	8	3,854
46	🇺🇸 Spirit Airlines	1 in 487	0.21%	▲ 46	3.70	8	3,851
47	🇮🇹 ITA Airways	1 in 497	0.20%	▲ 47	3.73	7	3,370
48	🇮🇪 Ryanair	1 in 507	0.20%	▲ 48	3.75	26	12,513
49	🇺🇸 Alaska Airlines	1 in 511	0.20%	▲ 49	3.76	20	9,621
50	🇲🇾 Batik Air Malaysia	1 in 524	0.19%	▲ 50	3.79	2	968
51	🇦🇪 Air Arabia	1 in 538	0.19%	▲ 51	3.82	4	1,942
52	🇱🇺 Luxair	1 in 543	0.18%	▲ 52	3.83	1	481
53	🇦🇺 Qantas	1 in 577	0.17%	▲ 53	3.90	7	3,382
54	🇴🇲 Oman Air	1 in 585	0.17%	▲ 54	3.92	6	2,889
55	🇿🇦 South African	1 in 678	0.15%	▲ 55	4.07	3	1,450
56	🇺🇸 Hawaiian Airlines	1 in 702	0.14%	▲ 56	4.10	3	1,445
57	🇵🇦 COPA Airlines	1 in 724	0.14%	▲ 57	4.13	4	1,931
58	🇺🇸 Allegiant Air	1 in 765	0.13%	▲ 58	4.17	4	1,929
59	🇧🇷 LATAM Brazil	1 in 781	0.13%	▲ 59	4.19	6	2,893
60	🇦🇺 Virgin Australia	1 in 801	0.12%	▲ 60	4.21	4	1,936
61	🇫🇮 Finnair	1 in 839	0.12%	▲ 61	4.25	3	1,446
62	🇹🇭 Thai Airways	1 in 863	0.12%	▲ 62	4.27	3	1,443
63	🇯🇵 Japan Airlines (JAL)	1 in 871	0.11%	▲ 63	4.27	6	2,894
64	🇲🇾 Malaysia Airlines	1 in 878	0.11%	▲ 64	4.28	3	1,452
65	🇭🇰 Cathay Pacific	1 in 1,020	0.10%	▲ 65	4.38	4	1,929
66	🇭🇺 Wizz Air	1 in 1,044	0.10%	▲ 66	4.39	2	971
67	🇧🇭 Gulf Air	1 in 1,050	0.10%	▲ 67	4.40	1	483
68	🇵🇭 Philippine Airlines	1 in 1,067	0.09%	▲ 68	4.41	2	965
69	🇮🇩 Batik Air	1 in 1,107	0.09%	▲ 69	4.43	2	971
70	🇮🇩 Garuda Indonesia	1 in 1,133	0.09%	▲ 70	4.44	4	1,939
71	🇮🇷 Iran Air	1 in 1,141	0.09%	▲ 71	4.45	1	485
72	🇩🇪 Eurowings	1 in 1,150	0.09%	▲ 72	4.45	3	1,457
73	🇳🇴 Norwegian	1 in 1,175	0.09%	▲ 73	4.46	2	967
74	🇧🇷 GOL Airlines	1 in 1,250	0.08%	▲ 74	4.49	3	1,450
75	🇨🇱 LATAM Chile	1 in 1,301	0.08%	▲ 75	4.51	3	1,452
76	🇲🇾 Air Asia	1 in 1,337	0.07%	▲ 76	4.53	4	1,942
77	🇦🇺 Jetstar	1 in 1,338	0.07%	▲ 77	4.53	2	964
78	🇻🇳 Vietnam Airlines	1 in 1,365	0.07%	▲ 78	4.54	2	968
79	🇳🇱 Transavia	1 in 1,416	0.07%	▲ 79	4.55	2	965
80	🇸🇦 Saudia	1 in 1,470	0.07%	▲ 80	4.57	4	1,933
81	🇦🇪 flydubai	1 in 1,963	0.05%	▲ 81	4.68	1	485
82	🇧🇷 Azul	1 in 6,230	0.02%	▲ 82	4.90	1	481
83	🇨🇳 Air China	1 in 12,403	0.01%	▲ 83	4.95	1	486
+=	Median					1 in 441	0.23%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 London City	London	1 in 31	3.24%	▲ 1	0.25	2	9,233
2	🇬🇧 Heathrow	London	1 in 61	1.63%	▲ 2	0.25	23	106,175
3	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 79	1.26%	▲ 3	0.25	10	46,167
4	🇲🇽 Juárez	Mexico City	1 in 90	1.11%	▲ 4	0.25	9	41,542
5	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 5	0.25	3	13,847
6	🇮🇳 Gandhi	Delhi	1 in 104	0.96%	▲ 6	0.25	11	50,770
7	🇮🇳 Shivaji	Mumbai	1 in 107	0.94%	▲ 7	0.25	8	36,934
8	🇬🇧 Gatwick	London	1 in 118	0.85%	▲ 8	0.25	7	32,317
9	🇺🇸 Liberty	Newark, NJ	1 in 131	0.76%	▲ 9	0.25	6	27,699
10	🇧🇪 Brussels	Brussels	1 in 133	0.75%	▲ 10	0.25	3	13,848
11	🇫🇷 Charles de Gaulle	Paris	1 in 180	0.56%	▲ 11	1.47	7	32,315
12	🇶🇦 Hamad	Doha	1 in 225	0.44%	▲ 12	2.18	3	13,849
13	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 13	2.64	3	13,848
14	🇸🇬 Changi	Singapore	1 in 281	0.36%	▲ 14	2.75	4	18,467
15	🇨🇦 Pearson	Toronto	1 in 284	0.35%	▲ 15	2.77	3	13,850
16	🇺🇸 Dallas/Fort Worth	Dallas	1 in 303	0.33%	▲ 16	2.91	4	18,467
17	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 17	3.21	3	13,851
18	🇺🇸 O'Hare	Chicago	1 in 361	0.28%	▲ 18	3.25	4	18,467
19	🇮🇹 Fiumicino	Rome	1 in 371	0.27%	▲ 19	3.29	2	9,233
20	🇹🇷 Istanbul	Istanbul	1 in 385	0.26%	▲ 20	3.36	3	13,851
21	🇩🇪 Frankfurt	Frankfurt	1 in 389	0.26%	▲ 21	3.37	3	13,850
22	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 22	3.47	3	13,851
23	🇺🇸 Sea-Tac	Seattle	1 in 424	0.24%	▲ 23	3.51	2	9,233
24	🇪🇸 El Prat	Barcelona	1 in 428	0.23%	▲ 24	3.52	2	9,232
25	🇬🇧 Luton	London	1 in 488	0.20%	▲ 25	3.70	1	4,617
26	🇺🇸 LAX	Los Angeles	1 in 510	0.20%	▲ 26	3.76	3	13,851
27	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 27	3.82	2	9,234
28	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 28	4.14	1	4,616
29	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 29	4.21	1	4,617
30	🇦🇪 Dubai	Dubai	1 in 798	0.13%	▲ 30	4.21	2	9,231
31	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 830	0.12%	▲ 31	4.24	1	4,616
32	🇺🇸 McCarran	Las Vegas	1 in 879	0.11%	▲ 32	4.28	1	4,616
33	🇺🇸 SFO	San Francisco	1 in 1,010	0.10%	▲ 33	4.37	1	4,616
34	🇺🇸 Denver	Denver, CO	1 in 1,110	0.09%	▲ 34	4.43	1	4,617
+=	Median						1 in 357	0.28%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 244	0.41%	1.11	30	14,486
2	North America	1 in 266	0.38%	1.43	614	297,204
3	Europe	1 in 362	0.28%	2.37	584	282,104
4	Middle East	1 in 538	0.19%	3.23	77	37,145
5	Latin America	1 in 751	0.13%	3.74	39	18,857
6	Oceania	1 in 801	0.12%	3.81	13	6,283
7	Asia	1 in 867	0.12%	3.90	193	93,549

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Spain	1 in 60	1.67%	0.25	219	105,849
2	🇮🇳 India	1 in 101	0.99%	0.25	134	65,039
3	🇰🇪 Kenya	1 in 115	0.87%	0.25	11	5,332
4	🇷🇸 Serbia	1 in 158	0.63%	0.25	6	2,909
5	🇨🇦 Canada	1 in 178	0.56%	0.25	54	26,079
6	🇮🇪 Ireland	1 in 193	0.52%	0.25	41	19,729
7	🇵🇰 Pakistan	1 in 210	0.48%	0.47	5	2,415
8	🇲🇦 Morocco	1 in 220	0.46%	0.68	8	3,846
9	🇱🇰 Sri Lanka	1 in 234	0.43%	0.93	3	1,447
10	🇯🇴 Jordan	1 in 255	0.39%	1.27	3	1,447
11	🇪🇹 Ethiopia	1 in 275	0.36%	1.54	8	3,858
12	🇨🇭 Switzerland	1 in 280	0.36%	1.61	7	3,400
13	🇶🇦 Qatar	1 in 281	0.36%	1.61	25	12,047
14	🇬🇧 United Kingdom	1 in 281	0.36%	1.62	177	85,475
15	🇪🇬 Egypt	1 in 287	0.35%	1.69	6	2,893
16	🇺🇸 United States	1 in 292	0.34%	1.75	560	271,125
17	🇧🇪 Belgium	1 in 301	0.33%	1.84	4	1,939
18	🇸🇬 Singapore	1 in 308	0.32%	1.91	12	5,788
19	🇬🇷 Greece	1 in 312	0.32%	1.96	5	2,411
20	🇹🇷 Turkey	1 in 327	0.31%	2.10	37	17,833
21	🇮🇸 Iceland	1 in 371	0.27%	2.44	3	1,448
22	🇲🇽 Mexico	1 in 376	0.27%	2.47	6	2,902
23	🇫🇷 France	1 in 376	0.27%	2.48	19	9,224
24	🇳🇱 Netherlands	1 in 398	0.25%	2.61	18	8,726
25	🇵🇭 Philippines	1 in 417	0.24%	2.72	8	3,870
26	🇨🇴 Colombia	1 in 458	0.22%	2.93	12	5,805
27	🇦🇷 Argentina	1 in 459	0.22%	2.93	4	1,942
28	🇸🇪 Sweden	1 in 482	0.21%	3.03	8	3,854
29	🇦🇪 United Arab Emirates	1 in 485	0.21%	3.04	31	14,969
30	🇮🇹 Italy	1 in 497	0.20%	3.09	7	3,370
31	🇱🇺 Luxembourg	1 in 543	0.18%	3.25	1	481
32	🇩🇪 Germany	1 in 575	0.17%	3.35	25	12,071
33	🇴🇲 Oman	1 in 585	0.17%	3.38	6	2,889
34	🇿🇦 South Africa	1 in 678	0.15%	3.60	3	1,450
35	🇵🇦 Panama	1 in 724	0.14%	3.69	4	1,931
36	🇦🇺 Australia	1 in 801	0.12%	3.81	13	6,283
37	🇫🇮 Finland	1 in 839	0.12%	3.87	3	1,446
38	🇹🇭 Thailand	1 in 863	0.12%	3.90	3	1,443
39	🇯🇵 Japan	1 in 871	0.11%	3.91	6	2,894
40	🇲🇾 Malaysia	1 in 878	0.11%	3.92	9	4,362
41	🇭🇰 Hong Kong	1 in 1,020	0.10%	4.07	4	1,929
42	🇭🇺 Hungary	1 in 1,044	0.10%	4.09	2	971
43	🇧🇭 Bahrain	1 in 1,050	0.10%	4.10	1	483
44	🇮🇩 Indonesia	1 in 1,120	0.09%	4.15	6	2,911
45	🇮🇷 Iran	1 in 1,141	0.09%	4.17	1	485
46	🇳🇴 Norway	1 in 1,175	0.09%	4.19	2	967
47	🇧🇷 Brazil	1 in 1,250	0.08%	4.24	10	4,824
48	🇨🇱 Chile	1 in 1,301	0.08%	4.27	3	1,452
49	🇻🇳 Vietnam	1 in 1,365	0.07%	4.30	2	968
50	🇸🇦 Saudi Arabia	1 in 1,470	0.07%	4.35	4	1,933
51	🇨🇳 China	1 in 12,403	0.01%	4.92	1	486

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇪🇸 Vueling
🥈 🇪🇸 Iberia		🥉 🇬🇧 British Airways

	🏆 🇨🇳 Air China
🥈 🇧🇷 Azul		🥉 🇦🇪 flydubai

🧳💨 Luggage Losers