LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 821.22%▲ 10.255526,684
2🇶🇦 Qatar Airways 1 in 1380.73%▲ 20.405124,550
3🇺🇸 Frontier Airlines 1 in 1490.67%▲ 30.75178,248
4🇰🇪 Kenya Airways 1 in 2110.47%▲ 42.0062,911
5🇪🇸 Iberia 1 in 2150.46%▲ 52.06125,786
6🇮🇸 Icelandair 1 in 2220.45%▲ 62.1452,425
7🇮🇳 IndiGo 1 in 2450.41%▲ 72.412512,062
8🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 82.8362,900
9🇮🇪 Aer Lingus 1 in 2980.34%▲ 92.8862,885
10🇧🇪 Brussels Airlines 1 in 3020.33%▲ 102.9041,935
11🇨🇦 WestJet Airlines 1 in 3220.31%▲ 113.04125,812
12🇦🇪 Air Arabia 1 in 3610.28%▲ 123.2562,892
13🇵🇭 Cebu Pacific 1 in 3910.26%▲ 133.3841,923
14🇳🇵 Nepal Airlines 1 in 4110.24%▲ 143.461486
15🇬🇧 British Airways 1 in 4500.22%▲ 153.59199,157
16🇪🇸 Vueling 1 in 4520.22%▲ 163.6083,879
17🇺🇸 American Airlines 1 in 4590.22%▲ 173.626631,830
18🇮🇳 SpiceJet 1 in 4830.21%▲ 183.6941,939
19🇫🇮 Finnair 1 in 5020.20%▲ 193.7452,416
20🇨🇦 Air Transat 1 in 5730.17%▲ 203.902965
21🇦🇪 Etihad Airways 1 in 5860.17%▲ 213.9262,909
22🇫🇷 Air France 1 in 6010.17%▲ 223.95125,776
23🇳🇱 KLM 1 in 6210.16%▲ 233.9862,892
24🇲🇾 Malaysia Airlines 1 in 6610.15%▲ 244.0441,930
25🇺🇸 Delta Air Lines 1 in 6900.14%▲ 254.083918,922
26🇱🇰 SriLankan Airlines 1 in 6990.14%▲ 264.091484
27🇪🇸 Air Europa 1 in 7290.14%▲ 274.132969
28🇬🇧 Virgin Atlantic 1 in 7620.13%▲ 284.172968
29🇹🇷 Pegasus Airlines 1 in 7930.13%▲ 294.2031,454
30🇨🇦 Air Canada 1 in 8410.12%▲ 304.2573,396
31🇪🇬 EgyptAir 1 in 8600.12%▲ 314.262965
32🇹🇷 Turkish Airlines 1 in 8750.11%▲ 324.28125,774
33🇬🇧 Jet2 1 in 8990.11%▲ 334.3031,453
34🇬🇧 easyJet 1 in 9260.11%▲ 344.3283,864
35🇮🇪 Ryanair 1 in 1,0130.10%▲ 354.37136,264
36🇭🇺 Wizz Air 1 in 1,0480.10%▲ 364.402968
37🇲🇽 Aeromexico 1 in 1,1260.09%▲ 374.442969
38🇺🇸 United Airlines 1 in 1,1260.09%▲ 384.442110,163
39🇮🇹 ITA Airways 1 in 1,1590.09%▲ 394.4531,445
40🇺🇸 Southwest Airlines 1 in 1,2300.08%▲ 404.48188,708
41🇦🇪 Emirates 1 in 1,5490.06%▲ 414.5952,421
42🇬🇷 Aegean Airlines 1 in 1,5560.06%▲ 424.591484
43🇺🇸 JetBlue 1 in 1,5870.06%▲ 434.6052,420
44🇺🇸 Spirit Airlines 1 in 1,9470.05%▲ 444.672963
45🇨🇭 Swiss 1 in 1,9780.05%▲ 454.681481
46🇺🇸 Alaska Airlines 1 in 2,0390.05%▲ 464.6952,411
47🇵🇭 Philippine Airlines 1 in 2,1250.05%▲ 474.701484
48🇪🇹 Ethiopian Airlines 1 in 2,1860.05%▲ 484.711485
49🇹🇭 Thai Airways 1 in 2,5830.04%▲ 494.751482
50🇦🇹 Austrian Airlines 1 in 2,7070.04%▲ 504.771482
51🇩🇪 Lufthansa 1 in 2,8010.04%▲ 514.7731,453
52🇸🇦 Saudia 1 in 2,9500.03%▲ 524.792963
53🇺🇸 Allegiant Air 1 in 3,0360.03%▲ 534.791486
54🇸🇬 Singapore Airlines 1 in 3,6990.03%▲ 544.831482
55🇸🇪 SAS Scandinavia 1 in 3,8360.03%▲ 554.831485
56🇦🇺 Qantas 1 in 4,0570.02%▲ 564.841481
57🇭🇰 Cathay Pacific 1 in 4,0870.02%▲ 574.851481
58🇸🇬 Scoot 1 in 4,1810.02%▲ 584.851481
59🇮🇩 Garuda Indonesia 1 in 4,5270.02%▲ 594.861485
60🇧🇷 LATAM Brazil 1 in 4,6620.02%▲ 604.861484
61🇲🇾 Air Asia 1 in 5,3980.02%▲ 614.881481
62🇨🇴 Avianca 1 in 5,4770.02%▲ 624.881485
63🇧🇷 Azul 1 in 6,1760.02%▲ 634.901485
64🇨🇳 Air China 1 in 12,4750.01%▲ 644.951483
65🇨🇳 China Eastern 1 in 16,3270.01%▲ 654.961484
+= Median 1 in 8990.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,803
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,617
3🇬🇧 Heathrow London 1 in 711.42%▲ 30.252092,323
4🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 40.251255,393
5🇬🇧 Gatwick London 1 in 751.33%▲ 50.251150,773
6🇧🇪 Brussels Brussels 1 in 801.26%▲ 60.25523,081
7🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 70.25732,315
8🇶🇦 Hamad Doha 1 in 1690.59%▲ 81.25418,465
9🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 92.44313,850
10🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 102.48523,078
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,851
12🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 122.64418,470
13🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 132.81418,470
14🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 142.83418,470
15🇬🇧 Stansted London 1 in 2930.34%▲ 152.8414,616
16🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 162.96418,463
17🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 173.2829,231
18🇸🇬 Changi Singapore 1 in 3750.27%▲ 183.31313,850
19🇨🇦 Pearson Toronto 1 in 4260.23%▲ 193.5129,231
20🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 203.5229,233
21🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 213.65418,468
22🇬🇧 Luton London 1 in 4880.20%▲ 223.7014,616
23🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 233.8629,231
24🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 243.9629,234
25🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 254.1914,616
26🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 264.2414,617
27🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 274.4014,616
28🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 284.5214,617
29🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 294.5914,616
30🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 304.6314,616
+= Median 1 in 3010.33%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.74136,296
2Middle East1 in 6970.14%3.647234,699
3Europe1 in 7930.13%3.8013263,697
4North America1 in 9630.10%4.0119594,323
5Asia1 in 2,3320.04%4.5910349,850
6Oceania1 in 4,0570.02%4.771481
7Latin America1 in 5,0370.02%4.8152,424


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1380.73%0.255124,550
2🇰🇪 Kenya1 in 2110.47%0.5062,911
3🇮🇸 Iceland1 in 2220.45%0.7252,425
4🇮🇳 India1 in 2450.41%1.128440,685
5🇲🇦 Morocco1 in 2910.34%1.7462,900
6🇧🇪 Belgium1 in 3020.33%1.8541,935
7🇳🇵 Nepal1 in 4110.24%2.691486
8🇪🇸 Spain1 in 4520.22%2.902210,634
9🇮🇪 Ireland1 in 4610.22%2.94199,150
10🇫🇮 Finland1 in 5020.20%3.1152,416
11🇨🇦 Canada1 in 5730.17%3.342110,173
12🇦🇪 United Arab Emirates1 in 5860.17%3.38178,221
13🇫🇷 France1 in 6010.17%3.42125,776
14🇳🇱 Netherlands1 in 6210.16%3.4762,892
15🇵🇭 Philippines1 in 6610.15%3.5652,408
16🇱🇰 Sri Lanka1 in 6990.14%3.641484
17🇬🇧 United Kingdom1 in 8250.12%3.853215,442
18🇹🇷 Turkey1 in 8320.12%3.86157,228
19🇪🇬 Egypt1 in 8600.12%3.902965
20🇭🇺 Hungary1 in 1,0480.10%4.092968
21🇲🇽 Mexico1 in 1,1260.09%4.162969
22🇮🇹 Italy1 in 1,1590.09%4.1831,445
23🇲🇾 Malaysia1 in 1,1770.08%4.1952,411
24🇺🇸 United States1 in 1,2300.08%4.2317484,150
25🇬🇷 Greece1 in 1,5560.06%4.391484
26🇨🇭 Switzerland1 in 1,9780.05%4.521481
27🇪🇹 Ethiopia1 in 2,1860.05%4.571485
28🇹🇭 Thailand1 in 2,5830.04%4.631482
29🇦🇹 Austria1 in 2,7070.04%4.651482
30🇩🇪 Germany1 in 2,8010.04%4.6631,453
31🇸🇦 Saudi Arabia1 in 2,9500.03%4.682963
32🇸🇪 Sweden1 in 3,8360.03%4.751485
33🇸🇬 Singapore1 in 3,9250.03%4.762963
34🇦🇺 Australia1 in 4,0570.02%4.771481
35🇭🇰 Hong Kong1 in 4,0870.02%4.771481
36🇮🇩 Indonesia1 in 4,5270.02%4.791485
37🇧🇷 Brazil1 in 5,3130.02%4.822970
38🇨🇴 Colombia1 in 5,4770.02%4.831485
39🇨🇳 China1 in 14,1440.01%4.932966

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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