LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 30,128 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya Airways 1 in 442.28%▼ 200.252914,015
2🇮🇳 IndiGo 1 in 631.60%▲ 10.259847,174
3🇮🇳 Air India 1 in 741.35%=0.256129,443
4🇪🇸 Iberia 1 in 801.24%▲ 20.253215,484
5🇿🇦 South African 1 in 811.23%▼ 120.252512,109
6🇪🇹 Ethiopian Airlines 1 in 811.23%=0.252713,027
7🇬🇧 British Airways 1 in 1230.81%▲ 20.256933,511
8🇦🇷 Aerolineas Argentinas 1 in 1310.76%=0.25146,795
9🇮🇳 SpiceJet 1 in 1620.62%=1.09125,790
10🇪🇸 Air Europa 1 in 2080.48%▼ 131.9673,395
11🇨🇦 Air Canada 1 in 2190.46%▲ 72.102713,075
12🇮🇪 Aer Lingus 1 in 2230.45%▲ 52.1683,858
13🇳🇱 KLM 1 in 2480.40%▼ 12.44157,258
14🇶🇦 Qatar Airways 1 in 3180.31%▼ 213.012210,628
15🇨🇴 Avianca 1 in 3420.29%▼ 33.15167,766
16🇦🇪 Etihad Airways 1 in 3510.28%▲ 63.20104,856
17🇦🇪 Emirates 1 in 3700.27%▲ 63.292110,138
18🇲🇽 Aeromexico 1 in 3770.26%▼ 23.3262,891
19🇯🇴 Royal Jordanian 1 in 3810.26%▼ 273.342967
20🇹🇷 Pegasus Airlines 1 in 3980.25%▲ 83.4162,897
21🇪🇸 Vueling 1 in 4010.25%▼ 73.4294,364
22🇺🇸 Frontier Airlines 1 in 4240.24%▲ 93.5062,902
23🇦🇪 Air Arabia 1 in 4340.23%▼ 113.5452,409
24🇩🇪 Lufthansa 1 in 4940.20%▼ 203.72178,248
25🇺🇸 American Airlines 1 in 5100.20%=3.765928,619
26🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 23.7631,445
27🇬🇧 Jet2 1 in 5400.19%▲ 53.8352,417
28🇺🇸 Delta Air Lines 1 in 5420.18%▲ 13.835024,098
29🇺🇸 United Airlines 1 in 5620.18%▲ 133.874220,373
30🇫🇷 Air France 1 in 5990.17%▲ 43.94125,799
31🇹🇷 Turkish Airlines 1 in 6570.15%▼ 24.04167,694
32🇺🇸 JetBlue 1 in 6650.15%▼ 54.05125,775
33🇺🇸 Southwest Airlines 1 in 6680.15%▲ 24.053316,030
34🇬🇧 easyJet 1 in 6760.15%▼ 124.06115,294
35🇮🇪 Ryanair 1 in 6880.15%▲ 64.08199,224
36🇮🇹 ITA Airways 1 in 6960.14%▼ 44.0952,407
37🇭🇺 Wizz Air 1 in 6980.14%▼ 94.0931,452
38🇱🇰 SriLankan Airlines 1 in 7000.14%▼ 84.101483
39🇵🇦 COPA Airlines 1 in 7200.14%▼ 74.1241,941
40🇲🇾 Air Asia 1 in 7710.13%▲ 14.1873,367
41🇦🇿 Azerbaijan Airlines 1 in 7920.13%▼ 54.201485
42🇦🇺 Qantas 1 in 8090.12%▼ 44.2252,413
43🇭🇰 Cathay Pacific 1 in 8100.12%▲ 114.2252,428
44🇪🇬 EgyptAir 1 in 8620.12%▼ 24.272963
45🇷🇸 Air Serbia 1 in 9500.11%▲ 304.331485
46🇸🇪 SAS Scandinavia 1 in 9650.10%▲ 44.3441,927
47🇨🇦 WestJet Airlines 1 in 9650.10%▲ 14.3441,943
48🇺🇸 Alaska Airlines 1 in 1,0170.10%▲ 24.38104,836
49🇵🇰 Pakistan International Airlines 1 in 1,0440.10%▲ 34.391486
50🇧🇭 Gulf Air 1 in 1,0470.10%▲ 44.391484
51🇮🇸 Icelandair 1 in 1,1160.09%▲ 324.431482
52🇨🇦 Air Transat 1 in 1,1450.09%▲ 64.451483
53🇴🇲 Oman Air 1 in 1,1720.09%▲ 74.4631,442
54🇸🇦 Saudia 1 in 1,1790.08%▲ 244.4652,410
55🇧🇪 Brussels Airlines 1 in 1,2080.08%▲ 94.481483
56🇮🇩 Lion Air 1 in 1,2210.08%▲ 104.4831,447
57🇸🇬 Singapore Airlines 1 in 1,2250.08%▲ 164.4831,455
58🇺🇸 Spirit Airlines 1 in 1,2940.08%▲ 124.5131,448
59🇮🇱 El Al 1 in 1,4570.07%▲ 134.571485
60🇮🇩 Garuda Indonesia 1 in 1,5220.07%▲ 144.5831,443
61🇺🇸 Allegiant Air 1 in 1,5340.07%▲ 154.592962
62🇧🇷 LATAM Brazil 1 in 1,5620.06%▲ 174.5931,446
63🇩🇪 Eurowings 1 in 1,7300.06%▲ 174.632968
64🇨🇭 Swiss 1 in 1,9630.05%▲ 184.681485
65🇺🇸 Hawaiian Airlines 1 in 2,0910.05%▲ 194.701485
66🇵🇭 Philippine Airlines 1 in 2,1220.05%▲ 204.701485
67🇳🇴 Norwegian 1 in 2,3540.04%▲ 314.731483
68🇫🇮 Finnair 1 in 2,5030.04%▲ 224.751485
69🇲🇾 Malaysia Airlines 1 in 2,6480.04%▲ 234.761482
70🇦🇺 Jetstar 1 in 2,6740.04%▲ 324.761483
71🇳🇱 Transavia 1 in 2,8420.04%▲ 254.781481
72🇦🇺 Virgin Australia 1 in 3,2140.03%▲ 264.801483
73🇯🇵 ANA 1 in 3,6920.03%▲ 274.832965
74🇨🇱 LATAM Chile 1 in 3,9250.03%▲ 314.841481
75🇨🇳 China Eastern 1 in 8,1860.01%▲ 294.922965
76🇨🇳 China Southern 1 in 8,6900.01%▲ 304.932964
77🇨🇳 Air China 1 in 12,4310.01%▲ 314.951484
+= Median 1 in 7200.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇰🇪 Kenya Airways
🥈
🇮🇳 IndiGo 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇨🇳 China Southern 		                  🥉
🇨🇳 China Eastern


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Sea-Tac Seattle 1 in 333.06%▲ 10.2526120,028
2🇮🇳 Gandhi Delhi 1 in 571.74%▲ 20.252092,345
3🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 30.251150,779
4🇬🇧 Stansted London 1 in 981.02%▲ 40.25313,847
5🇨🇦 Pearson Toronto 1 in 1220.82%▲ 50.25732,316
6🇳🇱 Schiphol Amsterdam 1 in 1380.73%▲ 60.40941,555
7🇬🇧 Heathrow London 1 in 1410.71%▲ 70.511046,174
8🇧🇪 Brussels Brussels 1 in 1990.50%▲ 81.8229,231
9🇺🇸 Sky Harbor Phoenix, AZ 1 in 2650.38%▲ 92.61313,850
10🇭🇺 Budapest Budapest 1 in 2930.34%▲ 102.8414,616
11🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 112.91418,462
12🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 123.29313,849
13🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 133.37313,850
14🇺🇸 Orlando Orlando, FL 1 in 4030.25%▲ 143.4329,233
15🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 153.4329,233
16🇬🇧 Gatwick London 1 in 4120.24%▲ 163.4629,234
17🇸🇬 Changi Singapore 1 in 5630.18%▲ 173.8729,233
18🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 183.9029,233
19🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 194.1914,616
20🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 204.2414,617
21🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 214.4114,616
22🇫🇷 Charles de Gaulle Paris 1 in 1,2570.08%▲ 224.5014,617
23🇺🇸 LAX Los Angeles 1 in 1,5290.07%▲ 234.5914,617
24🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 244.6614,615
+= Median 1 in 3790.26%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 811.23%0.258139,151
2Latin America1 in 4950.20%3.084421,320
3Middle East1 in 5770.17%3.357234,782
4North America1 in 6680.15%3.58250121,029
5Europe1 in 6760.15%3.60250121,028
6Asia1 in 1,2210.08%4.2220498,345
7Oceania1 in 2,6740.04%4.6473,378


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 442.28%0.252914,015
2🇮🇳 India1 in 741.35%0.2517182,407
3🇿🇦 South Africa1 in 811.23%0.252512,109
4🇪🇹 Ethiopia1 in 811.23%0.252713,027
5🇦🇷 Argentina1 in 1310.76%0.25146,795
6🇪🇸 Spain1 in 2080.48%0.444823,243
7🇶🇦 Qatar1 in 3180.31%2.012210,628
8🇮🇪 Ireland1 in 3370.30%2.182713,082
9🇨🇴 Colombia1 in 3420.29%2.22167,766
10🇦🇪 United Arab Emirates1 in 3700.27%2.433617,403
11🇲🇽 Mexico1 in 3770.26%2.4862,891
12🇯🇴 Jordan1 in 3810.26%2.512967
13🇳🇱 Netherlands1 in 4560.22%2.91167,739
14🇹🇷 Turkey1 in 4960.20%3.082210,591
15🇬🇧 United Kingdom1 in 5250.19%3.198842,667
16🇫🇷 France1 in 5990.17%3.41125,799
17🇺🇸 United States1 in 6670.15%3.57218105,528
18🇮🇹 Italy1 in 6960.14%3.6352,407
19🇭🇺 Hungary1 in 6980.14%3.6431,452
20🇱🇰 Sri Lanka1 in 7000.14%3.641483
21🇵🇦 Panama1 in 7200.14%3.6841,941
22🇩🇪 Germany1 in 7680.13%3.76199,216
23🇦🇿 Azerbaijan1 in 7920.13%3.801485
24🇭🇰 Hong Kong1 in 8100.12%3.8352,428
25🇪🇬 Egypt1 in 8620.12%3.902963
26🇷🇸 Serbia1 in 9500.11%4.001485
27🇸🇪 Sweden1 in 9650.10%4.0241,927
28🇨🇦 Canada1 in 9650.10%4.023215,501
29🇵🇰 Pakistan1 in 1,0440.10%4.091486
30🇧🇭 Bahrain1 in 1,0470.10%4.091484
31🇮🇸 Iceland1 in 1,1160.09%4.151482
32🇴🇲 Oman1 in 1,1720.09%4.1931,442
33🇸🇦 Saudi Arabia1 in 1,1790.08%4.1952,410
34🇲🇾 Malaysia1 in 1,1940.08%4.2083,849
35🇧🇪 Belgium1 in 1,2080.08%4.211483
36🇸🇬 Singapore1 in 1,2250.08%4.2231,455
37🇮🇩 Indonesia1 in 1,3550.07%4.3062,890
38🇮🇱 Israel1 in 1,4570.07%4.351485
39🇧🇷 Brazil1 in 1,5620.06%4.3931,446
40🇨🇭 Switzerland1 in 1,9630.05%4.521485
41🇵🇭 Philippines1 in 2,1220.05%4.551485
42🇳🇴 Norway1 in 2,3540.04%4.601483
43🇫🇮 Finland1 in 2,5030.04%4.621485
44🇦🇺 Australia1 in 2,6740.04%4.6473,378
45🇯🇵 Japan1 in 3,6920.03%4.742965
46🇨🇱 Chile1 in 3,9250.03%4.761481
47🇨🇳 China1 in 8,6900.01%4.8952,413

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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