LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 41,585 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1370.73%▲ 10.376230,105
2🇮🇪 Aer Lingus 1 in 1490.67%▲ 20.75125,779
3🇪🇸 Iberia 1 in 1720.58%▲ 31.33157,215
4🇰🇪 Kenya Airways 1 in 1820.55%▲ 41.5373,368
5🇪🇸 Vueling 1 in 2140.47%▲ 52.04178,183
6🇮🇳 SpiceJet 1 in 2150.46%▲ 62.0694,356
7🇮🇳 IndiGo 1 in 2340.43%▲ 72.292612,630
8🇨🇭 Swiss 1 in 2460.41%▲ 82.4383,865
9🇨🇴 Avianca 1 in 2740.36%▲ 92.69209,683
10🇨🇦 WestJet Airlines 1 in 2770.36%▲ 102.71146,773
11🇨🇦 Air Canada 1 in 2940.34%▲ 112.85209,711
12🇪🇬 EgyptAir 1 in 3450.29%▲ 123.1652,407
13🇬🇧 easyJet 1 in 3700.27%▲ 133.29209,683
14🇮🇳 Air India 1 in 3770.27%▲ 143.32125,793
15🇮🇪 Ryanair 1 in 3770.27%▲ 153.323516,827
16🇺🇸 Frontier Airlines 1 in 4240.24%▲ 163.5162,901
17🇳🇱 KLM 1 in 4640.22%▲ 173.6483,873
18🇺🇸 American Airlines 1 in 4790.21%▲ 183.686330,484
19🇪🇸 Air Europa 1 in 4880.20%▲ 193.7031,449
20🇮🇹 ITA Airways 1 in 4950.20%▲ 203.7273,385
21🇦🇪 Etihad Airways 1 in 5040.20%▲ 213.7473,381
22🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 223.7631,447
23🇶🇦 Qatar Airways 1 in 5370.19%▲ 233.82136,298
24🇫🇷 Air France 1 in 5500.18%▲ 243.85136,314
25🇩🇪 Lufthansa 1 in 5590.18%▲ 253.87157,278
26🇲🇽 Aeromexico 1 in 5630.18%▲ 263.8741,938
27🇧🇪 Brussels Airlines 1 in 6050.17%▲ 273.952965
28🇺🇸 United Airlines 1 in 6230.16%▲ 283.983818,360
29🇦🇺 Qantas 1 in 6720.15%▲ 294.0662,904
30🇿🇦 South African 1 in 6780.15%▲ 304.0731,451
31🇦🇪 Emirates 1 in 7020.14%▲ 314.10115,338
32🇪🇹 Ethiopian Airlines 1 in 7340.14%▲ 324.1431,444
33🇯🇴 Royal Jordanian 1 in 7640.13%▲ 334.171483
34🇬🇧 Jet2 1 in 8970.11%▲ 344.2931,456
35🇷🇸 Air Serbia 1 in 9540.10%▲ 354.341483
36🇺🇸 Delta Air Lines 1 in 9630.10%▲ 364.342813,557
37🇰🇿 Air Astana 1 in 1,0470.10%▲ 374.391484
38🇭🇺 Wizz Air 1 in 1,0490.10%▲ 384.402967
39🇵🇰 Pakistan International Airlines 1 in 1,0520.10%▲ 394.401482
40🇹🇷 Turkish Airlines 1 in 1,1640.09%▲ 404.4694,344
41🇸🇬 Singapore Airlines 1 in 1,2320.08%▲ 414.4931,447
42🇫🇮 Finnair 1 in 1,2570.08%▲ 424.502966
43🇺🇸 Southwest Airlines 1 in 1,3000.08%▲ 434.51178,234
44🇬🇷 Aegean Airlines 1 in 1,5620.06%▲ 444.591482
45🇴🇲 Oman Air 1 in 1,7490.06%▲ 454.642966
46🇳🇿 Air New Zealand 1 in 1,9480.05%▲ 464.671481
47🇸🇦 Saudia 1 in 1,9520.05%▲ 474.6831,456
48🇨🇱 LATAM Chile 1 in 1,9530.05%▲ 484.682968
49🇺🇸 JetBlue 1 in 1,9940.05%▲ 494.6841,927
50🇭🇰 Cathay Pacific 1 in 2,0450.05%▲ 504.692962
51🇺🇸 Hawaiian Airlines 1 in 2,1090.05%▲ 514.701481
52🇧🇷 LATAM Brazil 1 in 2,3280.04%▲ 524.732970
53🇳🇴 Norwegian 1 in 2,3480.04%▲ 534.731484
54🇲🇾 Malaysia Airlines 1 in 2,6330.04%▲ 544.761484
55🇦🇺 Jetstar 1 in 2,6760.04%▲ 554.761482
56🇻🇳 Vietnam Airlines 1 in 2,7450.04%▲ 564.771481
57🇳🇱 Transavia 1 in 2,8310.04%▲ 574.781483
58🇦🇺 Virgin Australia 1 in 3,2030.03%▲ 584.801484
59🇺🇸 Alaska Airlines 1 in 3,3780.03%▲ 594.8131,455
60🇩🇪 Eurowings 1 in 3,4620.03%▲ 604.821484
61🇸🇪 SAS Scandinavia 1 in 3,8660.03%▲ 614.841481
62🇸🇬 Scoot 1 in 4,1720.02%▲ 624.851482
63🇨🇳 Sichuan Airlines 1 in 4,5920.02%▲ 634.861485
+= Median 1 in 7340.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Sichuan Airlines
🥈
🇸🇬 Scoot 		                  🥉
🇸🇪 SAS Scandinavia


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 205.04%▲ 10.2543198,501
2🇬🇧 Stansted London 1 in 731.36%▲ 20.25418,463
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,786
4🇬🇧 Gatwick London 1 in 1650.61%▲ 41.16523,087
5🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 51.58627,697
6🇮🇳 Gandhi Delhi 1 in 2300.44%▲ 62.24523,077
7🇨🇭 Zurich Zurich 1 in 2610.38%▲ 72.5829,235
8🇺🇸 Miami Miami 1 in 2660.38%▲ 82.62313,850
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,850
10🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 102.83418,464
11🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 113.2829,233
12🇨🇦 Pearson Toronto 1 in 4250.24%▲ 123.5129,235
13🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 133.68313,851
14🇦🇪 Dubai Dubai 1 in 5320.19%▲ 143.81313,848
15🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 153.9829,231
16🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 163.9929,232
17🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 174.1914,617
18🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 184.2614,616
19🇪🇸 Barajas Madrid 1 in 9660.10%▲ 194.3414,617
20🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 204.4114,617
21🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 214.4414,617
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,616
+= Median 1 in 3950.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 5550.18%3.29242116,996
2Africa1 in 6780.15%3.60136,263
3Middle East1 in 7020.14%3.654220,329
4North America1 in 7570.13%3.7419493,883
5Latin America1 in 8740.11%3.912813,559
6Asia1 in 1,2320.08%4.235828,086
7Oceania1 in 2,2550.04%4.5894,352


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1820.55%0.2573,368
2🇮🇪 Ireland1 in 2130.47%0.554722,606
3🇪🇸 Spain1 in 2140.47%0.563516,846
4🇮🇳 India1 in 2340.43%0.934722,779
5🇨🇭 Switzerland1 in 2460.41%1.1583,865
6🇨🇴 Colombia1 in 2740.36%1.54209,683
7🇨🇦 Canada1 in 2850.35%1.673416,484
8🇪🇬 Egypt1 in 3450.29%2.2452,407
9🇬🇧 United Kingdom1 in 4290.23%2.788842,691
10🇮🇹 Italy1 in 4950.20%3.0873,385
11🇶🇦 Qatar1 in 5370.19%3.23136,298
12🇫🇷 France1 in 5500.18%3.27136,314
13🇲🇽 Mexico1 in 5630.18%3.3141,938
14🇦🇪 United Arab Emirates1 in 5870.17%3.38188,719
15🇧🇪 Belgium1 in 6050.17%3.432965
16🇿🇦 South Africa1 in 6780.15%3.6031,451
17🇪🇹 Ethiopia1 in 7340.14%3.7131,444
18🇯🇴 Jordan1 in 7640.13%3.761483
19🇳🇱 Netherlands1 in 7970.13%3.8194,356
20🇷🇸 Serbia1 in 9540.10%4.001483
21🇩🇪 Germany1 in 9630.10%4.01167,761
22🇰🇿 Kazakhstan1 in 1,0470.10%4.091484
23🇭🇺 Hungary1 in 1,0490.10%4.092967
24🇵🇰 Pakistan1 in 1,0520.10%4.101482
25🇺🇸 United States1 in 1,1070.09%4.1416077,399
26🇹🇷 Turkey1 in 1,1640.09%4.1894,344
27🇫🇮 Finland1 in 1,2570.08%4.242966
28🇬🇷 Greece1 in 1,5620.06%4.391482
29🇴🇲 Oman1 in 1,7490.06%4.462966
30🇸🇬 Singapore1 in 1,9020.05%4.5041,929
31🇳🇿 New Zealand1 in 1,9480.05%4.511481
32🇸🇦 Saudi Arabia1 in 1,9520.05%4.5131,456
33🇨🇱 Chile1 in 1,9530.05%4.512968
34🇭🇰 Hong Kong1 in 2,0450.05%4.542962
35🇧🇷 Brazil1 in 2,3280.04%4.592970
36🇳🇴 Norway1 in 2,3480.04%4.601484
37🇲🇾 Malaysia1 in 2,6330.04%4.641484
38🇦🇺 Australia1 in 2,6760.04%4.6483,871
39🇻🇳 Vietnam1 in 2,7450.04%4.651481
40🇸🇪 Sweden1 in 3,8660.03%4.751481
41🇨🇳 China1 in 4,5920.02%4.791485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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