LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 30 minutes ago from 36,138 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar Airways 1 in 1190.84%▼ 10.255928,477
2🇪🇸 Iberia 1 in 1230.81%▼ 20.252110,098
3🇮🇳 IndiGo 1 in 1380.72%▲ 20.424421,330
4🇮🇳 Air India 1 in 1500.67%▼ 290.783014,531
5🇰🇪 Kenya Airways 1 in 2110.47%▼ 282.0062,915
6🇬🇧 Virgin Atlantic 1 in 2180.46%▼ 152.0973,387
7🇦🇪 Etihad Airways 1 in 2220.45%=2.14167,699
8🇨🇦 Air Canada 1 in 2560.39%▲ 22.532311,166
9🇮🇸 Icelandair 1 in 2770.36%▲ 62.7141,942
10🇮🇳 SpiceJet 1 in 2780.36%▼ 232.7273,368
11🇺🇸 Southwest Airlines 1 in 2930.34%▲ 62.847636,576
12🇬🇧 British Airways 1 in 3050.33%=2.932813,481
13🇸🇦 Saudia 1 in 3080.32%▲ 42.94199,226
14🇺🇸 United Airlines 1 in 3400.29%▲ 63.147033,654
15🇱🇰 SriLankan Airlines 1 in 3480.29%▲ 53.182972
16🇺🇸 Alaska Airlines 1 in 3930.25%▲ 33.392612,521
17🇿🇦 South African 1 in 4050.25%▲ 13.4452,427
18🇺🇸 American Airlines 1 in 4380.23%▲ 73.556933,332
19🇪🇹 Ethiopian Airlines 1 in 4400.23%▼ 143.5652,408
20🇮🇪 Ryanair 1 in 4710.21%▼ 33.662813,462
21🇳🇿 Air New Zealand 1 in 4840.21%▼ 123.6941,935
22🇺🇸 Frontier Airlines 1 in 5100.20%▼ 113.7652,408
23🇳🇱 KLM 1 in 5330.19%▲ 93.8173,374
24🇦🇪 Air Arabia 1 in 5390.19%▲ 73.8341,937
25🇦🇪 Emirates 1 in 5520.18%▼ 23.85146,791
26🇺🇸 JetBlue 1 in 5700.18%▲ 113.89146,741
27🇨🇦 Air Transat 1 in 5740.17%▲ 93.902963
28🇦🇷 Aerolineas Argentinas 1 in 6110.16%▲ 23.9631,457
29🇩🇪 Lufthansa 1 in 6990.14%▲ 104.09125,822
30🇯🇴 Royal Jordanian 1 in 7640.13%▼ 34.171482
31🇹🇷 Pegasus Airlines 1 in 7940.13%▼ 24.2031,451
32🇴🇲 Oman Air 1 in 8740.11%▲ 74.2741,935
33🇲🇾 Malaysia Airlines 1 in 8800.11%=4.2831,450
34🇦🇪 flydubai 1 in 9900.10%▲ 14.362962
35🇧🇭 Gulf Air 1 in 1,0490.10%▲ 24.401483
36🇺🇸 Delta Air Lines 1 in 1,1260.09%▲ 34.442411,594
37🇹🇷 Turkish Airlines 1 in 1,1660.09%▲ 134.4694,335
38🇫🇮 Finnair 1 in 1,2500.08%▲ 54.492971
39🇺🇸 Spirit Airlines 1 in 1,2940.08%▲ 64.5131,449
40🇲🇾 Air Asia 1 in 1,3370.07%▲ 74.5341,941
41🇦🇺 Qantas 1 in 1,3400.07%▲ 104.5331,456
42🇬🇧 Jet2 1 in 1,3460.07%▲ 224.532970
43🇨🇴 Avianca 1 in 1,3770.07%▲ 104.5441,930
44🇫🇷 Air France 1 in 1,4440.07%▲ 154.5652,405
45🇪🇸 Air Europa 1 in 1,4700.07%▲ 124.571481
46🇵🇭 Cebu Pacific 1 in 1,5620.06%▲ 244.591482
47🇮🇪 Aer Lingus 1 in 1,7800.06%▲ 144.641483
48🇨🇦 WestJet Airlines 1 in 1,9310.05%▲ 154.672971
49🇨🇭 Swiss 1 in 1,9760.05%▲ 164.681482
50🇭🇰 Cathay Pacific 1 in 2,0240.05%▲ 184.692972
51🇭🇺 Wizz Air 1 in 2,0960.05%▲ 234.701484
52🇲🇽 Aeromexico 1 in 2,2560.04%▲ 194.721483
53🇹🇭 Thai Airways 1 in 2,5880.04%▲ 234.761481
54🇦🇹 Austrian Airlines 1 in 2,7070.04%▲ 214.771482
55🇵🇦 COPA Airlines 1 in 2,9010.03%▲ 224.781482
56🇮🇹 ITA Airways 1 in 3,4620.03%▲ 234.821484
57🇪🇸 Vueling 1 in 3,6130.03%▲ 244.821485
58🇨🇱 LATAM Chile 1 in 3,9010.03%▲ 254.841484
59🇸🇬 Scoot 1 in 4,1560.02%▲ 264.851484
60🇮🇩 Garuda Indonesia 1 in 4,5470.02%▲ 274.861483
61🇯🇵 Japan Airlines (JAL) 1 in 5,2260.02%▲ 284.881482
62🇧🇷 Azul 1 in 6,2260.02%▲ 294.901481
63🇬🇧 easyJet 1 in 7,3800.01%▲ 304.911485
+= Median 1 in 8740.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇶🇦 Qatar Airways
🥈
🇪🇸 Iberia 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇬🇧 easyJet
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 881.13%▲ 10.251360,018
2🇮🇳 Shivaji Mumbai 1 in 1070.94%▲ 20.25836,931
3🇶🇦 Hamad Doha 1 in 1350.74%▲ 30.31523,083
4🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 41.58627,699
5🇬🇧 Heathrow London 1 in 2020.50%▲ 51.86732,321
6🇬🇧 Gatwick London 1 in 2750.36%▲ 62.69313,852
7🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 72.81418,467
8🇬🇧 Stansted London 1 in 2930.34%▲ 82.8414,617
9🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 93.4129,231
10🇧🇪 Brussels Brussels 1 in 3980.25%▲ 103.4114,615
11🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 113.68313,846
12🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 123.76313,851
13🇨🇭 Zurich Zurich 1 in 5230.19%▲ 133.7914,616
14🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 143.99313,850
15🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 154.1414,616
16🇺🇸 Miami Miami 1 in 7970.13%▲ 164.2114,617
17🇲🇽 Juárez Mexico City 1 in 8090.12%▲ 174.2214,616
18🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 184.2514,617
19🇨🇦 Pearson Toronto 1 in 8510.12%▲ 194.2614,617
20🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 204.4114,617
21🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 214.4414,616
22🇳🇱 Schiphol Amsterdam 1 in 1,2400.08%▲ 224.4914,616
23🇫🇷 Charles de Gaulle Paris 1 in 1,2560.08%▲ 234.5014,617
24🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 244.5214,616
+= Median 1 in 5160.19%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 4050.25%2.66167,750
2North America1 in 5100.20%3.14314151,373
3Middle East1 in 5520.18%3.2812057,993
4Oceania1 in 7120.14%3.6673,391
5Europe1 in 1,2960.08%4.2713665,565
6Asia1 in 1,4410.07%4.349746,976
7Latin America1 in 2,5380.04%4.63115,318


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1190.84%0.255928,477
2🇮🇳 India1 in 1500.67%0.258139,229
3🇰🇪 Kenya1 in 2110.47%0.4962,915
4🇮🇸 Iceland1 in 2770.36%1.5741,942
5🇸🇦 Saudi Arabia1 in 3080.32%1.92199,226
6🇱🇰 Sri Lanka1 in 3480.29%2.272972
7🇿🇦 South Africa1 in 4050.25%2.6652,427
8🇪🇹 Ethiopia1 in 4400.23%2.8452,408
9🇺🇸 United States1 in 4710.21%2.98287138,274
10🇳🇿 New Zealand1 in 4840.21%3.0441,935
11🇬🇧 United Kingdom1 in 4980.20%3.093818,323
12🇳🇱 Netherlands1 in 5330.19%3.2273,374
13🇦🇪 United Arab Emirates1 in 5460.18%3.263617,389
14🇨🇦 Canada1 in 5740.17%3.352713,099
15🇦🇷 Argentina1 in 6110.16%3.4531,457
16🇩🇪 Germany1 in 6990.14%3.64125,822
17🇮🇪 Ireland1 in 7450.13%3.732913,945
18🇯🇴 Jordan1 in 7640.13%3.761482
19🇴🇲 Oman1 in 8740.11%3.9141,935
20🇹🇷 Turkey1 in 9450.11%3.99125,786
21🇧🇭 Bahrain1 in 1,0490.10%4.091483
22🇲🇾 Malaysia1 in 1,0610.09%4.1073,391
23🇫🇮 Finland1 in 1,2500.08%4.242971
24🇦🇺 Australia1 in 1,3400.07%4.2931,456
25🇨🇴 Colombia1 in 1,3770.07%4.3141,930
26🇫🇷 France1 in 1,4440.07%4.3452,405
27🇪🇸 Spain1 in 1,4700.07%4.352311,064
28🇵🇭 Philippines1 in 1,5620.06%4.391482
29🇨🇭 Switzerland1 in 1,9760.05%4.521482
30🇭🇰 Hong Kong1 in 2,0240.05%4.532972
31🇭🇺 Hungary1 in 2,0960.05%4.551484
32🇲🇽 Mexico1 in 2,2560.04%4.581483
33🇹🇭 Thailand1 in 2,5880.04%4.631481
34🇦🇹 Austria1 in 2,7070.04%4.651482
35🇵🇦 Panama1 in 2,9010.03%4.671482
36🇮🇹 Italy1 in 3,4620.03%4.731484
37🇨🇱 Chile1 in 3,9010.03%4.761484
38🇸🇬 Singapore1 in 4,1560.02%4.771484
39🇮🇩 Indonesia1 in 4,5470.02%4.791483
40🇯🇵 Japan1 in 5,2260.02%4.821482
41🇧🇷 Brazil1 in 6,2260.02%4.851481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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