LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 1 day ago from 28,775 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 711.40%▲ 10.253617,462
2🇮🇪 Aer Lingus 1 in 1120.90%▲ 20.25167,702
3🇬🇧 British Airways 1 in 1700.59%▲ 31.275024,228
4🇮🇳 Air India 1 in 1730.58%▲ 41.342612,591
5🇮🇳 IndiGo 1 in 1740.57%▲ 51.363516,935
6🇺🇸 Frontier Airlines 1 in 1810.55%▲ 61.50146,801
7🇪🇸 Vueling 1 in 2120.47%▲ 72.02178,243
8🇿🇦 South African 1 in 2270.44%▲ 82.2194,336
9🇮🇳 SpiceJet 1 in 2430.41%▲ 92.3983,862
10🇪🇹 Ethiopian Airlines 1 in 2440.41%▲ 102.4094,353
11🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 112.8362,901
12🇪🇸 Air Europa 1 in 2930.34%▲ 122.8452,414
13🇬🇧 Jet2 1 in 2990.33%▲ 132.8894,361
14🇬🇧 Virgin Atlantic 1 in 3050.33%▲ 142.9252,421
15🇹🇷 Pegasus Airlines 1 in 3400.29%▲ 153.1473,388
16🇺🇸 American Airlines 1 in 3460.29%▲ 163.178742,218
17🇨🇦 Air Canada 1 in 3460.29%▲ 173.17178,256
18🇮🇹 ITA Airways 1 in 3850.26%▲ 183.3594,355
19🇭🇷 Croatia Airlines 1 in 4110.24%▲ 193.461486
20🇳🇱 KLM 1 in 4130.24%▲ 203.4794,356
21🇭🇺 Wizz Air 1 in 4170.24%▲ 213.4852,429
22🇦🇪 Emirates 1 in 4300.23%▲ 223.53188,717
23🇨🇦 WestJet Airlines 1 in 4860.21%▲ 233.7083,856
24🇨🇭 Swiss 1 in 4950.20%▲ 243.7241,926
25🇲🇽 Aeromexico 1 in 5660.18%▲ 253.8841,927
26🇨🇦 Air Transat 1 in 5700.18%▲ 263.892970
27🇺🇸 Delta Air Lines 1 in 6010.17%▲ 273.954521,729
28🇦🇷 Aerolineas Argentinas 1 in 6150.16%▲ 283.9731,450
29🇰🇪 Kenya Airways 1 in 6350.16%▲ 294.002968
30🇩🇪 Lufthansa 1 in 6500.15%▲ 304.03136,267
31🇫🇷 Air France 1 in 6520.15%▲ 314.03115,327
32🇶🇦 Qatar Airways 1 in 6960.14%▲ 324.09104,856
33🇦🇪 Air Arabia 1 in 7190.14%▲ 334.1231,453
34🇺🇸 Spirit Airlines 1 in 7730.13%▲ 344.1852,424
35🇵🇭 Cebu Pacific 1 in 7800.13%▲ 354.192965
36🇺🇸 JetBlue 1 in 7920.13%▲ 364.20104,847
37🇹🇷 Turkish Airlines 1 in 8030.12%▲ 374.21136,297
38🇦🇺 Qantas 1 in 8080.12%▲ 384.2252,416
39🇸🇦 Saudia 1 in 8440.12%▲ 394.2573,368
40🇮🇪 Ryanair 1 in 8770.11%▲ 404.28157,234
41🇦🇪 Etihad Airways 1 in 8790.11%▲ 414.2841,939
42🇨🇴 Avianca 1 in 9150.11%▲ 424.3162,906
43🇬🇧 easyJet 1 in 9270.11%▲ 434.3283,861
44🇵🇦 COPA Airlines 1 in 9680.10%▲ 444.3531,444
45🇺🇸 Southwest Airlines 1 in 1,0060.10%▲ 454.372210,643
46🇺🇸 United Airlines 1 in 1,0310.10%▲ 464.392311,104
47🇧🇭 Gulf Air 1 in 1,0480.10%▲ 474.401484
48🇧🇷 LATAM Brazil 1 in 1,1670.09%▲ 484.4641,936
49🇳🇴 Norwegian 1 in 1,1770.08%▲ 494.462966
50🇧🇪 Brussels Airlines 1 in 1,2100.08%▲ 504.481483
51🇲🇾 Malaysia Airlines 1 in 1,3240.08%▲ 514.522963
52🇲🇾 Air Asia 1 in 1,3470.07%▲ 524.5341,927
53🇦🇺 Virgin Australia 1 in 1,6130.06%▲ 534.612962
54🇪🇬 EgyptAir 1 in 1,7240.06%▲ 544.631481
55🇴🇲 Oman Air 1 in 1,7470.06%▲ 554.642968
56🇳🇿 Air New Zealand 1 in 1,9410.05%▲ 564.671483
57🇦🇪 flydubai 1 in 1,9660.05%▲ 574.681484
58🇵🇭 Philippine Airlines 1 in 2,1280.05%▲ 584.701484
59🇮🇩 Garuda Indonesia 1 in 2,2770.04%▲ 594.722965
60🇹🇭 Thai Airways 1 in 2,5830.04%▲ 604.751482
61🇦🇺 Jetstar 1 in 2,6630.04%▲ 614.761485
62🇦🇹 Austrian Airlines 1 in 2,6980.04%▲ 624.771484
63🇺🇸 Alaska Airlines 1 in 3,3830.03%▲ 634.8131,453
64🇩🇪 Eurowings 1 in 3,4540.03%▲ 644.821485
65🇮🇩 Lion Air 1 in 3,6620.03%▲ 654.831482
66🇸🇬 Singapore Airlines 1 in 3,6940.03%▲ 664.831482
67🇧🇷 GOL Airlines 1 in 3,7320.03%▲ 674.831486
68🇸🇪 SAS Scandinavia 1 in 3,8470.03%▲ 684.841483
69🇨🇱 LATAM Chile 1 in 3,9020.03%▲ 694.841484
70🇭🇰 Cathay Pacific 1 in 4,0620.02%▲ 704.841484
71🇸🇬 Scoot 1 in 4,1550.02%▲ 714.851484
72🇧🇷 Azul 1 in 6,1870.02%▲ 724.901484
73🇯🇵 ANA 1 in 7,3440.01%▲ 734.911485
+= Median 1 in 8030.12%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇮🇪 Aer Lingus 		                  🥉
🇬🇧 British Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 293.41%▲ 10.251046,171
2🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 20.251150,776
3🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 30.251046,171
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,697
5🇬🇧 Heathrow London 1 in 1760.57%▲ 51.41836,931
6🇫🇷 Charles de Gaulle Paris 1 in 1800.56%▲ 61.47732,309
7🇺🇸 Liberty Newark, NJ 1 in 2620.38%▲ 72.58313,846
8🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 82.65313,850
9🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 92.91418,463
10🇧🇪 Brussels Brussels 1 in 3980.25%▲ 103.4114,616
11🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 113.47313,848
12🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 123.4814,616
13🇬🇧 Luton London 1 in 4880.20%▲ 133.7014,616
14🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 143.76313,850
15🇲🇾 KLIA Kuala Lumpur 1 in 5300.19%▲ 153.8029,234
16🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 163.8229,231
17🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 173.8629,234
18🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 183.9029,231
19🇶🇦 Hamad Doha 1 in 6750.15%▲ 194.0614,616
20🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 204.1414,617
21🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 214.1914,616
22🇺🇸 Miami Miami 1 in 7970.13%▲ 224.2114,617
23🇦🇪 Dubai Dubai 1 in 7980.13%▲ 234.2129,231
24🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 244.2114,617
25🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 254.2514,616
26🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 264.3714,617
27🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 274.4414,616
28🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 284.4614,616
29🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 294.5214,617
+= Median 1 in 5300.19%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2650.38%1.422612,559
2Europe1 in 4170.24%2.72239115,657
3North America1 in 6010.17%3.42236114,302
4Middle East1 in 8790.11%3.924722,750
5Latin America1 in 1,0580.09%4.102311,118
6Oceania1 in 1,7620.06%4.4694,346
7Asia1 in 2,2000.05%4.578641,593


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1740.57%0.256933,389
2🇮🇪 Ireland1 in 1980.50%0.253114,936
3🇪🇸 Spain1 in 2120.47%0.535828,119
4🇿🇦 South Africa1 in 2270.44%0.8194,336
5🇪🇹 Ethiopia1 in 2440.41%1.1094,353
6🇲🇦 Morocco1 in 2910.34%1.7462,901
7🇬🇧 United Kingdom1 in 3020.33%1.857234,872
8🇮🇹 Italy1 in 3850.26%2.5394,355
9🇭🇷 Croatia1 in 4110.24%2.691486
10🇳🇱 Netherlands1 in 4130.24%2.7094,356
11🇭🇺 Hungary1 in 4170.24%2.7252,429
12🇹🇷 Turkey1 in 4780.21%3.01209,685
13🇨🇦 Canada1 in 4860.21%3.052713,082
14🇨🇭 Switzerland1 in 4950.20%3.0841,926
15🇲🇽 Mexico1 in 5660.18%3.3241,927
16🇦🇷 Argentina1 in 6150.16%3.4531,450
17🇰🇪 Kenya1 in 6350.16%3.502968
18🇫🇷 France1 in 6520.15%3.54115,327
19🇶🇦 Qatar1 in 6960.14%3.64104,856
20🇺🇸 United States1 in 7830.13%3.79209101,219
21🇦🇪 United Arab Emirates1 in 7910.13%3.802612,594
22🇸🇦 Saudi Arabia1 in 8440.12%3.8773,368
23🇨🇴 Colombia1 in 9150.11%3.9662,906
24🇵🇦 Panama1 in 9680.10%4.0231,444
25🇧🇭 Bahrain1 in 1,0480.10%4.091484
26🇩🇪 Germany1 in 1,0940.09%4.13146,752
27🇵🇭 Philippines1 in 1,1420.09%4.1731,448
28🇳🇴 Norway1 in 1,1770.08%4.192966
29🇧🇪 Belgium1 in 1,2100.08%4.211483
30🇲🇾 Malaysia1 in 1,3350.07%4.2962,891
31🇦🇺 Australia1 in 1,6130.06%4.4183,863
32🇪🇬 Egypt1 in 1,7240.06%4.451481
33🇴🇲 Oman1 in 1,7470.06%4.462968
34🇳🇿 New Zealand1 in 1,9410.05%4.511483
35🇹🇭 Thailand1 in 2,5830.04%4.631482
36🇦🇹 Austria1 in 2,6980.04%4.651484
37🇮🇩 Indonesia1 in 2,8080.04%4.6631,447
38🇧🇷 Brazil1 in 3,7320.03%4.7562,906
39🇸🇪 Sweden1 in 3,8470.03%4.751483
40🇨🇱 Chile1 in 3,9020.03%4.761484
41🇸🇬 Singapore1 in 3,9110.03%4.762967
42🇭🇰 Hong Kong1 in 4,0620.02%4.771484
43🇯🇵 Japan1 in 7,3440.01%4.871485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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