LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 36,350 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 941.06%▲ 10.254823,159
2🇰🇪 Kenya Airways 1 in 1060.94%▲ 20.25125,798
3🇺🇸 Frontier Airlines 1 in 1060.94%▲ 30.252411,562
4🇶🇦 Qatar Airways 1 in 1270.79%▲ 40.255526,712
5🇪🇸 Iberia 1 in 1290.77%▲ 50.25209,637
6🇮🇳 SpiceJet 1 in 1300.77%▲ 60.25157,215
7🇮🇳 IndiGo 1 in 1420.70%▲ 70.554320,746
8🇦🇪 Etihad Airways 1 in 2350.43%▲ 82.30157,267
9🇮🇸 Icelandair 1 in 2770.36%▲ 92.7141,942
10🇨🇦 Air Canada 1 in 2830.35%▲ 102.762110,100
11🇹🇷 Pegasus Airlines 1 in 2970.34%▲ 112.8783,882
12🇺🇸 Spirit Airlines 1 in 2990.33%▲ 122.88136,267
13🇺🇸 Southwest Airlines 1 in 3060.33%▲ 132.937234,954
14🇸🇦 Saudia 1 in 3110.32%▲ 142.96199,135
15🇬🇧 British Airways 1 in 3420.29%▲ 153.152512,037
16🇱🇰 SriLankan Airlines 1 in 3480.29%▲ 163.182971
17🇪🇹 Ethiopian Airlines 1 in 3650.27%▲ 173.2662,906
18🇺🇸 United Airlines 1 in 3700.27%▲ 183.296430,968
19🇺🇸 Alaska Airlines 1 in 4070.25%▲ 193.442512,089
20🇿🇦 South African 1 in 4070.25%▲ 203.4452,417
21🇨🇦 WestJet Airlines 1 in 4290.23%▲ 213.5394,365
22🇮🇪 Aer Lingus 1 in 4440.23%▲ 223.5741,937
23🇺🇸 American Airlines 1 in 4960.20%▲ 233.726129,455
24🇬🇧 Virgin Atlantic 1 in 5060.20%▲ 243.7531,457
25🇮🇪 Ryanair 1 in 5070.20%▲ 253.752612,526
26🇳🇱 KLM 1 in 5310.19%▲ 263.8173,387
27🇦🇪 Air Arabia 1 in 5410.18%▲ 273.8341,931
28🇺🇸 Delta Air Lines 1 in 5850.17%▲ 283.924622,336
29🇺🇸 JetBlue 1 in 6130.16%▲ 293.97136,271
30🇳🇿 Air New Zealand 1 in 6440.16%▲ 304.0231,456
31🇲🇾 Air Asia 1 in 6730.15%▲ 314.0683,857
32🇩🇪 Lufthansa 1 in 7000.14%▲ 324.10125,817
33🇲🇽 Aeromexico 1 in 7490.13%▲ 334.1531,456
34🇯🇴 Royal Jordanian 1 in 7590.13%▲ 344.171486
35🇴🇲 Oman Air 1 in 8780.11%▲ 354.2841,924
36🇦🇷 Aerolineas Argentinas 1 in 9250.11%▲ 364.322964
37🇦🇪 Emirates 1 in 9650.10%▲ 374.3483,885
38🇦🇪 flydubai 1 in 9840.10%▲ 384.362968
39🇨🇦 Air Transat 1 in 1,1430.09%▲ 394.451484
40🇸🇬 Singapore Airlines 1 in 1,2340.08%▲ 404.4931,444
41🇲🇾 Malaysia Airlines 1 in 1,3180.08%▲ 414.522968
42🇬🇧 Jet2 1 in 1,3570.07%▲ 424.532962
43🇨🇴 Avianca 1 in 1,3770.07%▲ 434.5441,930
44🇪🇸 Air Europa 1 in 1,4610.07%▲ 444.571484
45🇵🇭 Cebu Pacific 1 in 1,5640.06%▲ 454.601481
46🇮🇹 ITA Airways 1 in 1,7360.06%▲ 464.642965
47🇹🇷 Turkish Airlines 1 in 1,7520.06%▲ 474.6462,885
48🇫🇷 Air France 1 in 1,8020.06%▲ 484.6541,927
49🇪🇸 Vueling 1 in 1,8200.05%▲ 494.652963
50🇸🇪 SAS Scandinavia 1 in 1,9160.05%▲ 504.672970
51🇨🇭 Swiss 1 in 1,9650.05%▲ 514.681485
52🇦🇺 Qantas 1 in 2,0200.05%▲ 524.692966
53🇭🇺 Wizz Air 1 in 2,1060.05%▲ 534.701482
54🇫🇮 Finnair 1 in 2,5130.04%▲ 544.751483
55🇹🇭 Thai Airways 1 in 2,5670.04%▲ 554.751485
56🇦🇹 Austrian Airlines 1 in 2,7080.04%▲ 564.771482
57🇵🇦 COPA Airlines 1 in 2,9020.03%▲ 574.781482
58🇨🇱 LATAM Chile 1 in 3,9220.03%▲ 584.841482
59🇭🇰 Cathay Pacific 1 in 4,0750.02%▲ 594.841483
60🇸🇬 Scoot 1 in 4,1680.02%▲ 604.851483
61🇮🇩 Garuda Indonesia 1 in 4,5640.02%▲ 614.861481
62🇯🇵 Japan Airlines (JAL) 1 in 5,2190.02%▲ 624.881483
63🇧🇷 Azul 1 in 6,2080.02%▲ 634.901483
64🇬🇧 easyJet 1 in 7,3740.01%▲ 644.911485
+= Median 1 in 7240.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇰🇪 Kenya Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇬🇧 easyJet
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 501.99%▲ 10.251778,483
2🇮🇳 Gandhi Delhi 1 in 641.57%▲ 20.251883,081
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,780
4🇨🇦 Pearson Toronto 1 in 1420.70%▲ 40.54627,693
5🇶🇦 Hamad Doha 1 in 1690.59%▲ 51.24418,467
6🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 61.58627,704
7🇬🇧 Gatwick London 1 in 2060.49%▲ 71.93418,466
8🇺🇸 George Bush Houston, TX 1 in 2450.41%▲ 82.42313,848
9🇺🇸 Sky Harbor Phoenix, AZ 1 in 2650.38%▲ 92.61313,851
10🇺🇸 Miami Miami 1 in 2660.38%▲ 102.62313,848
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,849
12🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 122.64418,464
13🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 132.65313,848
14🇬🇧 Stansted London 1 in 2930.34%▲ 142.8414,617
15🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 152.93523,086
16🇺🇸 Hartsfield–Jackson Atlanta 1 in 3760.27%▲ 163.32523,081
17🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 173.3929,234
18🇧🇪 Brussels Brussels 1 in 3980.25%▲ 183.4114,617
19🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 193.4814,616
20🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 203.9129,234
21🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 213.9929,231
22🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 224.1229,232
23🇦🇪 Dubai Dubai 1 in 7980.13%▲ 234.2129,234
24🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 244.2514,616
25🇺🇸 McCarran Las Vegas 1 in 8780.11%▲ 254.2814,617
26🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 264.3714,617
27🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 274.4514,616
28🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 284.4814,615
+= Median 1 in 2990.33%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3650.27%2.402311,121
2North America1 in 4070.25%2.66349168,851
3Middle East1 in 6320.16%3.5010852,306
4Oceania1 in 9760.10%4.0352,422
5Asia1 in 1,3180.08%4.2812761,253
6Europe1 in 1,4610.07%4.3513364,195
7Latin America1 in 1,8680.05%4.49125,796


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1060.94%0.25125,798
2🇶🇦 Qatar1 in 1270.79%0.255526,712
3🇮🇳 India1 in 1300.77%0.2510651,119
4🇮🇸 Iceland1 in 2770.36%1.5741,942
5🇸🇦 Saudi Arabia1 in 3110.32%1.95199,135
6🇱🇰 Sri Lanka1 in 3480.29%2.272971
7🇪🇹 Ethiopia1 in 3650.27%2.4062,906
8🇺🇸 United States1 in 3870.26%2.55318153,902
9🇿🇦 South Africa1 in 4070.25%2.6652,417
10🇨🇦 Canada1 in 4290.23%2.793114,949
11🇮🇪 Ireland1 in 4730.21%2.993014,463
12🇹🇷 Turkey1 in 5080.20%3.13146,767
13🇳🇱 Netherlands1 in 5310.19%3.2173,387
14🇳🇿 New Zealand1 in 6440.16%3.5231,456
15🇦🇪 United Arab Emirates1 in 6930.14%3.632914,050
16🇩🇪 Germany1 in 7000.14%3.64125,817
17🇬🇧 United Kingdom1 in 7370.14%3.713114,941
18🇲🇽 Mexico1 in 7490.13%3.7331,456
19🇯🇴 Jordan1 in 7590.13%3.751486
20🇴🇲 Oman1 in 8780.11%3.9241,924
21🇲🇾 Malaysia1 in 8910.11%3.93104,824
22🇦🇷 Argentina1 in 9250.11%3.972964
23🇨🇴 Colombia1 in 1,3770.07%4.3141,930
24🇪🇸 Spain1 in 1,4610.07%4.352311,084
25🇵🇭 Philippines1 in 1,5640.06%4.391481
26🇮🇹 Italy1 in 1,7360.06%4.452965
27🇫🇷 France1 in 1,8020.06%4.4741,927
28🇸🇬 Singapore1 in 1,9050.05%4.5041,927
29🇸🇪 Sweden1 in 1,9160.05%4.502970
30🇨🇭 Switzerland1 in 1,9650.05%4.521485
31🇦🇺 Australia1 in 2,0200.05%4.532966
32🇭🇺 Hungary1 in 2,1060.05%4.551482
33🇫🇮 Finland1 in 2,5130.04%4.621483
34🇹🇭 Thailand1 in 2,5670.04%4.631485
35🇦🇹 Austria1 in 2,7080.04%4.651482
36🇵🇦 Panama1 in 2,9020.03%4.671482
37🇨🇱 Chile1 in 3,9220.03%4.761482
38🇭🇰 Hong Kong1 in 4,0750.02%4.771483
39🇮🇩 Indonesia1 in 4,5640.02%4.791481
40🇯🇵 Japan1 in 5,2190.02%4.821483
41🇧🇷 Brazil1 in 6,2080.02%4.851483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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