LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 15 hours ago from 28,806 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 1120.89%▲ 10.252311,101
2🇮🇳 Air India 1 in 2380.42%▲ 22.33199,180
3🇬🇧 British Airways 1 in 2510.40%▲ 32.473416,431
4🇮🇪 Aer Lingus 1 in 2550.39%▲ 42.5173,378
5🇮🇳 IndiGo 1 in 2770.36%▲ 52.712210,661
6🇮🇳 SpiceJet 1 in 3220.31%▲ 63.0362,909
7🇬🇧 Jet2 1 in 3360.30%▲ 73.1283,885
8🇿🇦 South African 1 in 3380.30%▲ 83.1362,910
9🇲🇦 Royal Air Maroc 1 in 3500.29%▲ 93.1952,417
10🇺🇸 Frontier Airlines 1 in 3650.27%▲ 103.2773,366
11🇪🇹 Ethiopian Airlines 1 in 3660.27%▲ 113.2762,895
12🇭🇷 Croatia Airlines 1 in 4140.24%▲ 123.471482
13🇪🇸 Vueling 1 in 4530.22%▲ 133.6083,870
14🇪🇸 Air Europa 1 in 4890.20%▲ 143.7131,444
15🇮🇹 ITA Airways 1 in 4940.20%▲ 153.7273,393
16🇬🇧 Virgin Atlantic 1 in 5110.20%▲ 163.7631,444
17🇳🇱 KLM 1 in 5340.19%▲ 173.8173,368
18🇲🇽 Aeromexico 1 in 5630.18%▲ 183.8741,938
19🇨🇦 Air Transat 1 in 5750.17%▲ 193.902963
20🇺🇸 American Airlines 1 in 6030.17%▲ 203.955024,223
21🇨🇦 Air Canada 1 in 6560.15%▲ 214.0394,358
22🇫🇷 Air France 1 in 7160.14%▲ 224.11104,853
23🇩🇪 Lufthansa 1 in 7680.13%▲ 234.18115,301
24🇨🇦 WestJet Airlines 1 in 7770.13%▲ 244.1852,413
25🇦🇷 Aerolineas Argentinas 1 in 9190.11%▲ 254.312969
26🇺🇸 Spirit Airlines 1 in 9750.10%▲ 264.3541,923
27🇨🇭 Swiss 1 in 9860.10%▲ 274.362967
28🇭🇺 Wizz Air 1 in 1,0440.10%▲ 284.392972
29🇧🇭 Gulf Air 1 in 1,0530.09%▲ 294.401481
30🇦🇪 Emirates 1 in 1,1100.09%▲ 304.4373,376
31🇧🇷 LATAM Brazil 1 in 1,1720.09%▲ 314.4641,927
32🇺🇸 Delta Air Lines 1 in 1,1770.08%▲ 324.462311,094
33🇦🇪 Etihad Airways 1 in 1,1790.08%▲ 334.4631,447
34🇹🇷 Pegasus Airlines 1 in 1,1930.08%▲ 344.472966
35🇺🇸 JetBlue 1 in 1,3180.08%▲ 354.5262,913
36🇦🇺 Qantas 1 in 1,3460.07%▲ 364.5331,450
37🇮🇪 Ryanair 1 in 1,4640.07%▲ 374.5794,333
38🇸🇦 Saudia 1 in 1,4690.07%▲ 384.5741,935
39🇵🇭 Cebu Pacific 1 in 1,5540.06%▲ 394.591485
40🇺🇸 Southwest Airlines 1 in 1,7000.06%▲ 404.63136,298
41🇪🇬 EgyptAir 1 in 1,7200.06%▲ 414.631482
42🇹🇷 Turkish Airlines 1 in 1,7400.06%▲ 424.6462,905
43🇴🇲 Oman Air 1 in 1,7460.06%▲ 434.642968
44🇬🇧 easyJet 1 in 1,8510.05%▲ 444.6641,934
45🇵🇭 Philippine Airlines 1 in 2,1220.05%▲ 454.701485
46🇦🇪 Air Arabia 1 in 2,1650.05%▲ 464.711482
47🇳🇴 Norwegian 1 in 2,3470.04%▲ 474.731484
48🇲🇾 Malaysia Airlines 1 in 2,6270.04%▲ 484.761485
49🇺🇸 United Airlines 1 in 2,6450.04%▲ 494.7694,328
50🇦🇺 Jetstar 1 in 2,6760.04%▲ 504.761482
51🇲🇾 Air Asia 1 in 2,6930.04%▲ 514.762964
52🇦🇹 Austrian Airlines 1 in 2,7160.04%▲ 524.771481
53🇨🇴 Avianca 1 in 2,7610.04%▲ 534.772963
54🇵🇦 COPA Airlines 1 in 2,9080.03%▲ 544.781481
55🇸🇬 Singapore Airlines 1 in 3,7050.03%▲ 554.831481
56🇭🇰 Cathay Pacific 1 in 4,0790.02%▲ 564.841482
57🇮🇩 Garuda Indonesia 1 in 4,5430.02%▲ 574.861484
58🇺🇸 Alaska Airlines 1 in 5,0760.02%▲ 584.882969
59🇧🇷 Azul 1 in 6,2030.02%▲ 594.901483
60🇶🇦 Qatar Airways 1 in 7,0290.01%▲ 604.911481
61🇯🇵 ANA 1 in 7,3880.01%▲ 614.911482
+= Median 1 in 1,1720.09%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇮🇳 Air India 		                  🥉
🇬🇧 British Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇶🇦 Qatar Airways 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 234.44%▲ 10.251360,002
2🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 20.251150,776
3🇮🇳 Gandhi Delhi 1 in 1040.96%▲ 30.251150,771
4🇬🇧 Gatwick London 1 in 1180.85%▲ 40.25732,309
5🇬🇧 Heathrow London 1 in 1280.78%▲ 50.251150,791
6🇧🇪 Brussels Brussels 1 in 1330.75%▲ 60.25313,850
7🇺🇸 Dallas/Fort Worth Dallas 1 in 2020.49%▲ 71.87627,701
8🇫🇷 Charles de Gaulle Paris 1 in 2090.48%▲ 81.98627,698
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,852
10🇲🇾 KLIA Kuala Lumpur 1 in 3530.28%▲ 103.21313,847
11🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 113.2829,234
12🇺🇸 LAX Los Angeles 1 in 3820.26%▲ 123.34418,468
13🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 133.37313,849
14🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 143.3929,232
15🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 153.4814,616
16🇺🇸 Sea-Tac Seattle 1 in 4240.24%▲ 163.5129,233
17🇬🇧 Luton London 1 in 4880.20%▲ 173.7014,617
18🇦🇪 Dubai Dubai 1 in 5320.19%▲ 183.81313,847
19🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 193.8229,231
20🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 203.8629,232
21🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 213.9029,232
22🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 223.9829,234
23🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 234.1914,616
24🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 244.2114,617
25🇨🇦 Pearson Toronto 1 in 8510.12%▲ 254.2614,617
26🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 264.3714,616
27🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 274.5214,617
28🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 284.5614,617
29🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 294.6614,616
+= Median 1 in 4160.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3500.29%2.28178,222
2Europe1 in 6110.16%3.4514971,993
3North America1 in 9750.10%4.0313062,849
4Middle East1 in 1,5840.06%4.40209,653
5Latin America1 in 1,6450.06%4.42146,761
6Oceania1 in 1,7910.06%4.4741,932
7Asia1 in 2,6270.04%4.645627,098


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 2770.36%1.574722,750
2🇿🇦 South Africa1 in 3380.30%2.1962,910
3🇲🇦 Morocco1 in 3500.29%2.2852,417
4🇪🇹 Ethiopia1 in 3660.27%2.4162,895
5🇬🇧 United Kingdom1 in 4050.25%2.664923,695
6🇭🇷 Croatia1 in 4140.24%2.711482
7🇮🇪 Ireland1 in 4340.23%2.81167,711
8🇪🇸 Spain1 in 4530.22%2.903416,416
9🇮🇹 Italy1 in 4940.20%3.0873,393
10🇳🇱 Netherlands1 in 5340.19%3.2273,368
11🇲🇽 Mexico1 in 5630.18%3.3141,938
12🇨🇦 Canada1 in 6560.15%3.55167,734
13🇫🇷 France1 in 7160.14%3.67104,853
14🇩🇪 Germany1 in 7680.13%3.76115,301
15🇦🇷 Argentina1 in 9190.11%3.972969
16🇨🇭 Switzerland1 in 9860.10%4.042967
17🇭🇺 Hungary1 in 1,0440.10%4.092972
18🇧🇭 Bahrain1 in 1,0530.09%4.101481
19🇦🇪 United Arab Emirates1 in 1,1790.08%4.19115,305
20🇺🇸 United States1 in 1,2440.08%4.2411455,115
21🇹🇷 Turkey1 in 1,4150.07%4.3383,871
22🇸🇦 Saudi Arabia1 in 1,4690.07%4.3541,935
23🇪🇬 Egypt1 in 1,7200.06%4.451482
24🇴🇲 Oman1 in 1,7460.06%4.462968
25🇦🇺 Australia1 in 1,7910.06%4.4741,932
26🇵🇭 Philippines1 in 1,7940.06%4.472970
27🇧🇷 Brazil1 in 1,9710.05%4.5252,410
28🇳🇴 Norway1 in 2,3470.04%4.601484
29🇲🇾 Malaysia1 in 2,6600.04%4.6431,450
30🇦🇹 Austria1 in 2,7160.04%4.651481
31🇨🇴 Colombia1 in 2,7610.04%4.662963
32🇵🇦 Panama1 in 2,9080.03%4.671481
33🇸🇬 Singapore1 in 3,7050.03%4.741481
34🇭🇰 Hong Kong1 in 4,0790.02%4.771482
35🇮🇩 Indonesia1 in 4,5430.02%4.791484
36🇶🇦 Qatar1 in 7,0290.01%4.861481
37🇯🇵 Japan1 in 7,3880.01%4.871482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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