LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 1 hour ago from 38,679 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 1240.80%=0.254923,714
2🇿🇦 South African 1 in 1350.74%=0.31157,278
3🇮🇳 Air India 1 in 1410.71%▼ 70.523215,423
4🇮🇳 SpiceJet 1 in 1490.67%▼ 10.74136,306
5🇨🇦 Air Canada 1 in 1560.64%▼ 60.943818,311
6🇬🇧 British Airways 1 in 1580.63%=1.005426,005
7🇮🇪 Aer Lingus 1 in 1770.56%▲ 31.43104,852
8🇺🇸 Frontier Airlines 1 in 1810.55%▲ 11.50146,795
9🇪🇸 Iberia 1 in 1980.50%▼ 91.81136,269
10🇦🇪 Etihad Airways 1 in 2210.45%▲ 72.13167,720
11🇺🇸 American Airlines 1 in 2430.41%▲ 22.3912460,111
12🇳🇱 KLM 1 in 2650.38%▲ 42.61146,783
13🇲🇽 Aeromexico 1 in 2820.35%▼ 12.7683,862
14🇨🇭 Swiss 1 in 3290.30%▲ 13.0862,894
15🇪🇸 Vueling 1 in 4040.25%▼ 73.4394,334
16🇭🇺 Wizz Air 1 in 4180.24%▼ 173.4952,425
17🇪🇬 EgyptAir 1 in 4300.23%▲ 53.5341,930
18🇶🇦 Qatar Airways 1 in 4660.21%▼ 93.64157,246
19🇹🇷 Pegasus Airlines 1 in 4760.21%▼ 23.6752,423
20🇬🇧 Virgin Atlantic 1 in 5060.20%▲ 53.7531,457
21🇬🇷 Aegean Airlines 1 in 5170.19%▼ 293.7731,457
22🇧🇭 Gulf Air 1 in 5230.19%▼ 283.792969
23🇨🇦 WestJet Airlines 1 in 5520.18%▼ 223.8573,396
24🇮🇸 Icelandair 1 in 5560.18%▼ 263.862968
25🇺🇸 Delta Air Lines 1 in 5610.18%▲ 53.874823,298
26🇺🇸 United Airlines 1 in 5940.17%▲ 73.934019,279
27🇩🇪 Lufthansa 1 in 6040.17%▼ 113.95146,741
28🇸🇬 Singapore Airlines 1 in 6130.16%▲ 53.9762,906
29🇮🇪 Ryanair 1 in 6220.16%▼ 113.982110,201
30🇰🇪 Kenya Airways 1 in 6340.16%▼ 204.002969
31🇦🇺 Qantas 1 in 6710.15%▲ 144.0662,909
32🇮🇹 ITA Airways 1 in 6930.14%▼ 94.0952,417
33🇯🇴 Royal Jordanian 1 in 7610.13%▲ 174.171485
34🇲🇾 Malaysia Airlines 1 in 8810.11%▲ 104.2831,447
35🇺🇸 JetBlue 1 in 8860.11%▼ 24.2994,335
36🇧🇷 LATAM Brazil 1 in 9390.11%▼ 104.3352,406
37🇷🇸 Air Serbia 1 in 9520.11%▼ 134.331484
38🇺🇸 Southwest Airlines 1 in 9630.10%▲ 84.342311,115
39🇦🇪 flydubai 1 in 9820.10%▼ 114.352970
40🇫🇷 Air France 1 in 1,0290.10%▼ 24.3873,373
41🇺🇸 Hawaiian Airlines 1 in 1,0490.10%▲ 104.402967
42🇬🇧 easyJet 1 in 1,0630.09%▼ 14.4073,369
43🇦🇪 Air Arabia 1 in 1,0820.09%▲ 94.412966
44🇪🇹 Ethiopian Airlines 1 in 1,0930.09%▼ 64.422970
45🇹🇷 Turkish Airlines 1 in 1,1650.09%▲ 134.4694,340
46🇸🇪 SAS Scandinavia 1 in 1,2800.08%▲ 24.5131,453
47🇹🇭 Thai Airways 1 in 1,2830.08%▲ 124.512970
48🇺🇸 Spirit Airlines 1 in 1,2880.08%▲ 194.5131,455
49🇦🇪 Emirates 1 in 1,2920.08%▲ 134.5162,901
50🇲🇾 Air Asia 1 in 1,3370.07%▲ 224.5341,941
51🇪🇸 Air Europa 1 in 1,4550.07%▲ 264.561486
52🇸🇦 Saudia 1 in 1,4770.07%▲ 44.5741,925
53🇺🇸 Allegiant Air 1 in 1,5300.07%▲ 274.592964
54🇦🇺 Virgin Australia 1 in 1,6050.06%▲ 154.612967
55🇦🇷 Aerolineas Argentinas 1 in 1,8480.05%▲ 54.661482
56🇬🇧 Jet2 1 in 2,7070.04%▲ 64.771482
57🇻🇳 Vietnam Airlines 1 in 2,7390.04%▲ 74.771482
58🇵🇦 COPA Airlines 1 in 2,8870.03%▲ 84.781484
59🇵🇱 LOT Polish 1 in 3,1200.03%▲ 94.801483
60🇩🇪 Eurowings 1 in 3,4710.03%▲ 104.821482
61🇴🇲 Oman Air 1 in 3,5000.03%▲ 114.821483
62🇭🇰 Cathay Pacific 1 in 4,0640.02%▲ 124.841484
63🇸🇬 Scoot 1 in 4,1650.02%▲ 134.851483
64🇯🇵 Japan Airlines (JAL) 1 in 5,1910.02%▲ 174.881485
65🇨🇴 Avianca 1 in 5,4920.02%▲ 154.881484
66🇧🇷 Azul 1 in 6,2210.02%▲ 164.901482
67🇯🇵 ANA 1 in 7,4140.01%▲ 174.911481
68🇺🇸 Alaska Airlines 1 in 10,1650.01%▲ 194.941484
69🇨🇳 China Eastern 1 in 16,3240.01%▲ 194.961484
+= Median 1 in 8860.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇿🇦 South African 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇯🇵 ANA


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 412.46%▲ 10.252196,962
2🇮🇳 Gandhi Delhi 1 in 551.83%▲ 20.252196,955
3🇬🇧 London City London 1 in 621.62%▲ 30.2514,616
4🇲🇽 Juárez Mexico City 1 in 1010.99%▲ 40.25836,927
5🇬🇧 Gatwick London 1 in 1650.61%▲ 51.16523,078
6🇺🇸 Orlando Orlando, FL 1 in 2010.50%▲ 61.85418,464
7🇬🇧 Heathrow London 1 in 2020.50%▲ 71.86732,308
8🇨🇦 Pearson Toronto 1 in 2840.35%▲ 82.77313,849
9🇬🇧 Stansted London 1 in 2930.34%▲ 92.8414,617
10🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 102.96418,467
11🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 112.98418,469
12🇶🇦 Hamad Doha 1 in 3370.30%▲ 123.1229,233
13🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 133.23313,851
14🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 143.3929,235
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,616
16🇬🇧 Luton London 1 in 4880.20%▲ 163.7014,617
17🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 173.76313,848
18🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 184.1229,234
19🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 194.1414,616
20🇺🇸 Miami Miami 1 in 7970.13%▲ 204.2114,616
21🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 214.3329,233
22🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 224.3714,616
23🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 234.4014,617
24🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 244.4314,616
25🇰🇷 Incheon Seoul 1 in 1,1250.09%▲ 254.4414,616
26🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 264.4814,616
27🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 274.6014,616
+= Median 1 in 3920.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 6040.17%3.4319594,176
2Africa1 in 6340.16%3.50199,217
3North America1 in 7110.14%3.66311150,510
4Middle East1 in 8570.12%3.895325,594
5Oceania1 in 9460.11%4.0083,876
6Asia1 in 1,3370.07%4.2911555,607
7Latin America1 in 2,2530.04%4.58178,201


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇿🇦 South Africa1 in 1350.74%0.25157,278
2🇮🇳 India1 in 1410.71%0.259445,443
3🇨🇦 Canada1 in 2430.41%1.104521,707
4🇳🇱 Netherlands1 in 2650.38%1.42146,783
5🇮🇪 Ireland1 in 2760.36%1.563115,053
6🇲🇽 Mexico1 in 2820.35%1.6483,862
7🇨🇭 Switzerland1 in 3290.30%2.1162,894
8🇪🇸 Spain1 in 4040.25%2.652311,089
9🇭🇺 Hungary1 in 4180.24%2.7352,425
10🇪🇬 Egypt1 in 4300.23%2.7941,930
11🇶🇦 Qatar1 in 4660.21%2.96157,246
12🇬🇷 Greece1 in 5170.19%3.1631,457
13🇧🇭 Bahrain1 in 5230.19%3.182969
14🇮🇸 Iceland1 in 5560.18%3.292968
15🇰🇪 Kenya1 in 6340.16%3.502969
16🇹🇷 Turkey1 in 6750.15%3.59146,762
17🇬🇧 United Kingdom1 in 6860.15%3.616531,313
18🇮🇹 Italy1 in 6930.14%3.6352,417
19🇯🇴 Jordan1 in 7610.13%3.751485
20🇺🇸 United States1 in 9230.11%3.97266128,803
21🇦🇺 Australia1 in 9460.11%4.0083,876
22🇷🇸 Serbia1 in 9520.11%4.001484
23🇩🇪 Germany1 in 1,0290.10%4.08157,223
24🇫🇷 France1 in 1,0290.10%4.0873,373
25🇦🇪 United Arab Emirates1 in 1,0300.10%4.082612,557
26🇲🇾 Malaysia1 in 1,0620.09%4.1173,389
27🇸🇬 Singapore1 in 1,0690.09%4.1173,389
28🇪🇹 Ethiopia1 in 1,0930.09%4.132970
29🇸🇪 Sweden1 in 1,2800.08%4.2631,453
30🇹🇭 Thailand1 in 1,2830.08%4.262970
31🇸🇦 Saudi Arabia1 in 1,4770.07%4.3641,925
32🇧🇷 Brazil1 in 1,6310.06%4.4262,888
33🇦🇷 Argentina1 in 1,8480.05%4.491482
34🇻🇳 Vietnam1 in 2,7390.04%4.651482
35🇵🇦 Panama1 in 2,8870.03%4.671484
36🇵🇱 Poland1 in 3,1200.03%4.701483
37🇴🇲 Oman1 in 3,5000.03%4.731483
38🇭🇰 Hong Kong1 in 4,0640.02%4.771484
39🇨🇴 Colombia1 in 5,4920.02%4.831484
40🇯🇵 Japan1 in 6,1070.02%4.842966
41🇨🇳 China1 in 16,3240.01%4.941484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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