LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 50 minutes ago from 31,040 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 362.81%=0.2517182,998
2🇮🇳 Air India 1 in 482.06%▼ 10.259345,018
3🇪🇸 Iberia 1 in 561.78%▲ 10.254622,129
4🇮🇳 SpiceJet 1 in 971.03%=0.25209,629
5🇬🇧 British Airways 1 in 1080.93%▼ 90.257938,249
6🇪🇸 Air Europa 1 in 1120.89%▲ 10.25136,293
7🇪🇹 Ethiopian Airlines 1 in 1290.77%▼ 50.25178,192
8🇮🇪 Aer Lingus 1 in 1360.73%▼ 70.36136,305
9🇬🇧 Virgin Atlantic 1 in 1380.72%▲ 20.41115,340
10🇳🇱 KLM 1 in 1500.67%▲ 40.772512,019
11🇦🇷 Aerolineas Argentinas 1 in 1540.65%▼ 230.89125,780
12🇰🇪 Kenya Airways 1 in 1590.63%▼ 101.0183,875
13🇨🇦 Air Canada 1 in 1800.56%▼ 181.483315,885
14🇦🇪 Emirates 1 in 1810.55%▼ 101.504320,729
15🇶🇦 Qatar Airways 1 in 1950.51%▼ 31.763617,315
16🇪🇸 Vueling 1 in 2020.50%▲ 81.86188,670
17🇿🇦 South African 1 in 2270.44%▼ 202.2194,329
18🇮🇪 Ryanair 1 in 2750.36%▲ 22.694823,106
19🇺🇸 Delta Air Lines 1 in 3070.33%▲ 92.938842,607
20🇦🇪 Air Arabia 1 in 3090.32%▲ 92.9573,380
21🇺🇸 Frontier Airlines 1 in 3180.31%▼ 293.0183,870
22🇦🇪 Etihad Airways 1 in 3200.31%▲ 33.02115,334
23🇲🇽 Aeromexico 1 in 3210.31%▼ 273.0373,400
24🇨🇦 WestJet Airlines 1 in 3220.31%▲ 13.03125,828
25🇨🇴 Avianca 1 in 3240.31%▼ 33.05178,200
26🇺🇸 American Airlines 1 in 3320.30%▼ 33.099144,014
27🇹🇷 Pegasus Airlines 1 in 3400.29%▼ 133.1473,389
28🇪🇬 EgyptAir 1 in 3420.29%▲ 193.1552,426
29🇧🇭 Gulf Air 1 in 3490.29%▼ 213.1831,454
30🇫🇷 Air France 1 in 3580.28%▲ 103.23209,703
31🇺🇸 United Airlines 1 in 3600.28%▼ 123.246631,830
32🇩🇪 Lufthansa 1 in 3810.26%▲ 113.342210,678
33🇯🇴 Royal Jordanian 1 in 3830.26%▲ 203.342964
34🇹🇷 Turkish Airlines 1 in 3890.26%▼ 83.372713,005
35🇸🇦 Saudia 1 in 4540.22%▲ 53.61136,257
36🇸🇬 Singapore Airlines 1 in 4620.22%▼ 113.6383,855
37🇮🇹 ITA Airways 1 in 4940.20%▼ 93.7273,387
38🇭🇺 Wizz Air 1 in 5240.19%▼ 13.7941,935
39🇲🇾 Malaysia Airlines 1 in 5290.19%▲ 143.8052,412
40🇺🇸 Southwest Airlines 1 in 5690.18%▼ 53.893918,816
41🇱🇧 Middle East Airlines 1 in 6330.16%▼ 94.001485
42🇹🇭 Thai Airways 1 in 6430.16%▲ 14.0141,935
43🇧🇷 LATAM Brazil 1 in 6660.15%▼ 54.0573,393
44🇲🇾 Air Asia 1 in 6700.15%▲ 184.0583,878
45🇴🇲 Oman Air 1 in 6990.14%▼ 54.0952,417
46🇺🇸 JetBlue 1 in 7250.14%▼ 44.13115,297
47🇺🇸 Spirit Airlines 1 in 7790.13%▼ 34.1952,406
48🇵🇭 Cebu Pacific 1 in 7820.13%▲ 154.192962
49🇭🇰 Cathay Pacific 1 in 8120.12%▲ 114.2252,421
50🇬🇧 easyJet 1 in 8240.12%=4.2394,342
51🇬🇧 Jet2 1 in 9040.11%▲ 14.3031,444
52🇻🇳 Vietnam Airlines 1 in 9120.11%▲ 84.3131,448
53🇷🇸 Air Serbia 1 in 9510.11%▲ 34.331485
54🇨🇭 Swiss 1 in 9810.10%▲ 194.352971
55🇦🇪 flydubai 1 in 9880.10%▲ 194.362965
56🇦🇺 Qantas 1 in 1,0140.10%▲ 64.3841,924
57🇺🇸 Alaska Airlines 1 in 1,0200.10%▲ 74.38104,819
58🇺🇸 Allegiant Air 1 in 1,0210.10%▲ 414.3831,444
59🇺🇸 Hawaiian Airlines 1 in 1,0470.10%▲ 94.402968
60🇵🇰 Pakistan International Airlines 1 in 1,0550.09%▲ 104.401481
61🇵🇭 Philippine Airlines 1 in 1,0650.09%▲ 114.412966
62🇮🇸 Icelandair 1 in 1,1130.09%▲ 124.431483
63🇨🇦 Air Transat 1 in 1,1460.09%▲ 134.451483
64🇳🇴 Norwegian 1 in 1,1810.08%▲ 144.462963
65🇧🇪 Brussels Airlines 1 in 1,2070.08%▲ 154.481484
66🇸🇪 SAS Scandinavia 1 in 1,2760.08%▲ 164.5031,457
67🇨🇿 SmartWings 1 in 1,3610.07%▲ 404.531486
68🇬🇷 Aegean Airlines 1 in 1,5580.06%▲ 364.591483
69🇩🇪 Eurowings 1 in 1,7340.06%▲ 194.632966
70🇧🇷 GOL Airlines 1 in 1,8680.05%▲ 204.662970
71🇮🇩 Garuda Indonesia 1 in 2,2660.04%▲ 214.722970
72🇨🇳 Hainan Airlines 1 in 2,4150.04%▲ 224.741484
73🇫🇮 Finnair 1 in 2,4990.04%▲ 234.751486
74🇦🇺 Jetstar 1 in 2,6770.04%▲ 244.761482
75🇵🇦 COPA Airlines 1 in 2,8790.03%▲ 254.781486
76🇨🇱 LATAM Chile 1 in 3,9230.03%▲ 264.841482
77🇧🇷 Azul 1 in 6,1980.02%▲ 284.901483
78🇯🇵 ANA 1 in 7,3850.01%▲ 284.911483
79🇨🇳 China Southern 1 in 8,6540.01%▲ 294.932968
80🇨🇳 Air China 1 in 12,4980.01%▲ 304.951482
81🇨🇳 China Eastern 1 in 16,4220.01%▲ 314.961481
+= Median 1 in 6330.16%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇮🇳 Air India 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇨🇳 China Southern


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 551.83%▲ 10.252196,931
2🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 20.251150,772
3🇺🇸 Sea-Tac Seattle 1 in 1700.59%▲ 31.27523,080
4🇳🇱 Schiphol Amsterdam 1 in 1770.56%▲ 41.42732,320
5🇬🇧 Gatwick London 1 in 2750.36%▲ 52.69313,848
6🇬🇧 Heathrow London 1 in 2820.35%▲ 62.76523,081
7🇺🇸 McCarran Las Vegas 1 in 2930.34%▲ 72.84313,847
8🇬🇧 Stansted London 1 in 2930.34%▲ 82.8414,616
9🇭🇺 Budapest Budapest 1 in 2930.34%▲ 92.8414,616
10🇶🇦 Hamad Doha 1 in 3370.30%▲ 103.1229,232
11🇲🇽 Juárez Mexico City 1 in 4040.25%▲ 113.4329,235
12🇺🇸 Charlotte Douglas Charlotte, NC 1 in 4150.24%▲ 123.4729,233
13🇨🇦 Pearson Toronto 1 in 4260.23%▲ 133.5129,233
14🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 143.65418,469
15🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 153.68313,849
16🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 163.9129,231
17🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 173.9629,234
18🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 184.1414,617
19🇵🇭 Aquino Manila 1 in 7600.13%▲ 194.1714,616
20🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 204.1914,616
21🇺🇸 Sky Harbor Phoenix, AZ 1 in 7940.13%▲ 214.2014,617
22🇺🇸 Miami Miami 1 in 7970.13%▲ 224.2114,617
23🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 234.2114,617
24🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 244.2614,616
25🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 254.4014,616
26🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 264.4514,616
27🇫🇷 Charles de Gaulle Paris 1 in 1,2570.08%▲ 274.5014,615
28🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 284.5914,615
29🇯🇵 Haneda Tokyo 1 in 1,5450.06%▲ 294.5914,616
+= Median 1 in 4810.21%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1590.63%0.253416,395
2Middle East1 in 3490.29%2.2812861,725
3Europe1 in 5090.20%3.13367177,258
4North America1 in 5690.18%3.33369178,268
5Asia1 in 8600.12%3.89330159,871
6Latin America1 in 9810.10%4.034823,195
7Oceania1 in 1,4710.07%4.3552,406


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 482.06%0.25284137,646
2🇪🇸 Spain1 in 1120.89%0.257737,092
3🇪🇹 Ethiopia1 in 1290.77%0.25178,192
4🇳🇱 Netherlands1 in 1500.67%0.252512,019
5🇦🇷 Argentina1 in 1540.65%0.25125,780
6🇰🇪 Kenya1 in 1590.63%0.2583,875
7🇮🇪 Ireland1 in 1820.55%0.256129,410
8🇶🇦 Qatar1 in 1950.51%0.253617,315
9🇿🇦 South Africa1 in 2270.44%0.8294,329
10🇬🇧 United Kingdom1 in 2370.42%0.9810249,376
11🇦🇪 United Arab Emirates1 in 3140.32%1.986330,407
12🇲🇽 Mexico1 in 3210.31%2.0473,400
13🇨🇦 Canada1 in 3220.31%2.054622,196
14🇨🇴 Colombia1 in 3240.31%2.07178,200
15🇪🇬 Egypt1 in 3420.29%2.2252,426
16🇧🇭 Bahrain1 in 3490.29%2.2831,454
17🇫🇷 France1 in 3580.28%2.35209,703
18🇹🇷 Turkey1 in 3630.28%2.383416,394
19🇯🇴 Jordan1 in 3830.26%2.522964
20🇸🇦 Saudi Arabia1 in 4540.22%2.91136,257
21🇸🇬 Singapore1 in 4620.22%2.9583,855
22🇮🇹 Italy1 in 4940.20%3.0873,387
23🇭🇺 Hungary1 in 5240.19%3.1941,935
24🇲🇾 Malaysia1 in 5910.17%3.39136,290
25🇩🇪 Germany1 in 6250.16%3.482411,644
26🇱🇧 Lebanon1 in 6330.16%3.501485
27🇺🇸 United States1 in 6380.16%3.51323156,072
28🇹🇭 Thailand1 in 6430.16%3.5241,935
29🇴🇲 Oman1 in 6990.14%3.6452,417
30🇭🇰 Hong Kong1 in 8120.12%3.8352,421
31🇵🇭 Philippines1 in 9020.11%3.9541,929
32🇻🇳 Vietnam1 in 9120.11%3.9631,448
33🇷🇸 Serbia1 in 9510.11%4.001485
34🇨🇭 Switzerland1 in 9810.10%4.032971
35🇵🇰 Pakistan1 in 1,0550.09%4.101481
36🇮🇸 Iceland1 in 1,1130.09%4.151483
37🇳🇴 Norway1 in 1,1810.08%4.202963
38🇧🇪 Belgium1 in 1,2070.08%4.211484
39🇸🇪 Sweden1 in 1,2760.08%4.2631,457
40🇨🇿 Czechia1 in 1,3610.07%4.301486
41🇦🇺 Australia1 in 1,4710.07%4.3552,406
42🇬🇷 Greece1 in 1,5580.06%4.391483
43🇧🇷 Brazil1 in 1,8680.05%4.49104,847
44🇮🇩 Indonesia1 in 2,2660.04%4.582970
45🇫🇮 Finland1 in 2,4990.04%4.621486
46🇵🇦 Panama1 in 2,8790.03%4.671486
47🇨🇱 Chile1 in 3,9230.03%4.761482
48🇯🇵 Japan1 in 7,3850.01%4.871483
49🇨🇳 China1 in 10,2270.01%4.9152,414

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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