A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 32	3.13%	▼ 10	0.25	191	92,419
2	🇮🇳 Air India	1 in 43	2.34%	▼ 3	0.25	106	51,121
3	🇪🇸 Iberia	1 in 102	0.98%	▲ 2	0.25	25	12,144
4	🇱🇰 SriLankan Airlines	1 in 116	0.86%	▼ 7	0.25	6	2,910
5	🇮🇳 SpiceJet	1 in 130	0.77%	▼ 6	0.25	15	7,221
6	🇦🇪 Emirates	1 in 134	0.75%	▼ 5	0.28	58	27,948
7	🇪🇹 Ethiopian Airlines	1 in 146	0.68%	▼ 4	0.67	15	7,245
8	🇧🇭 Gulf Air	1 in 175	0.57%	▼ 3	1.39	6	2,894
9	🇮🇪 Aer Lingus	1 in 197	0.51%	▼ 2	1.78	9	4,368
10	🇿🇦 South African	1 in 204	0.49%	▼ 1	1.89	10	4,822
11	🇨🇴 Avianca	1 in 229	0.44%	=	2.24	24	11,586
12	🇬🇧 British Airways	1 in 237	0.42%	▲ 1	2.32	36	17,398
13	🇺🇸 Frontier Airlines	1 in 255	0.39%	▲ 2	2.52	10	4,817
14	🇦🇪 Etihad Airways	1 in 319	0.31%	▲ 3	3.02	11	5,343
15	🇨🇦 WestJet Airlines	1 in 324	0.31%	▲ 11	3.04	12	5,786
16	🇨🇦 Air Canada	1 in 329	0.30%	▲ 14	3.07	18	8,686
17	🇪🇸 Vueling	1 in 329	0.30%	▲ 6	3.08	11	5,323
18	🇲🇾 Malaysia Airlines	1 in 331	0.30%	▲ 7	3.09	8	3,852
19	🇶🇦 Qatar Airways	1 in 332	0.30%	▲ 8	3.09	21	10,174
20	🇳🇱 KLM	1 in 336	0.30%	▲ 9	3.12	11	5,343
21	🇦🇪 Air Arabia	1 in 360	0.28%	▲ 10	3.24	6	2,901
22	🇲🇽 Aeromexico	1 in 376	0.27%	▲ 11	3.31	6	2,904
23	🇺🇸 American Airlines	1 in 376	0.27%	▲ 12	3.31	80	38,838
24	🇯🇴 Royal Jordanian	1 in 383	0.26%	▲ 13	3.35	2	963
25	🇨🇦 Air Transat	1 in 383	0.26%	▲ 14	3.35	3	1,444
26	🇬🇧 Virgin Atlantic	1 in 383	0.26%	▲ 15	3.35	4	1,924
27	🇫🇷 Air France	1 in 421	0.24%	▲ 21	3.50	17	8,243
28	🇺🇸 Alaska Airlines	1 in 442	0.23%	▲ 17	3.57	23	11,129
29	🇦🇷 Aerolineas Argentinas	1 in 461	0.22%	▲ 18	3.63	4	1,932
30	🇹🇷 Pegasus Airlines	1 in 477	0.21%	▲ 19	3.67	5	2,414
31	🇪🇸 Air Europa	1 in 488	0.20%	▲ 20	3.70	3	1,448
32	🇺🇸 United Airlines	1 in 514	0.19%	▲ 22	3.77	46	22,249
33	🇵🇭 Cebu Pacific	1 in 518	0.19%	▲ 22	3.78	3	1,453
34	🇬🇧 easyJet	1 in 567	0.18%	▲ 31	3.88	13	6,311
35	🇵🇦 COPA Airlines	1 in 580	0.17%	▲ 24	3.91	5	2,412
36	🇴🇲 Oman Air	1 in 586	0.17%	▲ 25	3.92	6	2,886
37	🇸🇬 Singapore Airlines	1 in 614	0.16%	▲ 26	3.97	6	2,902
38	🇰🇪 Kenya Airways	1 in 636	0.16%	▲ 27	4.00	2	967
39	🇹🇭 Thai Airways	1 in 646	0.15%	▲ 28	4.02	4	1,926
40	🇺🇸 Hawaiian Airlines	1 in 698	0.14%	▲ 29	4.09	3	1,452
41	🇺🇸 Delta Air Lines	1 in 793	0.13%	▲ 33	4.20	34	16,472
42	🇦🇿 Azerbaijan Airlines	1 in 794	0.13%	▲ 31	4.20	1	484
43	🇸🇦 Saudia	1 in 837	0.12%	▲ 32	4.24	7	3,397
44	🇪🇬 EgyptAir	1 in 859	0.12%	▲ 33	4.26	2	966
45	🇹🇷 Turkish Airlines	1 in 868	0.12%	▲ 34	4.27	12	5,823
46	🇮🇪 Ryanair	1 in 941	0.11%	▲ 35	4.33	14	6,743
47	🇺🇸 Spirit Airlines	1 in 973	0.10%	▲ 36	4.35	4	1,926
48	🇺🇸 Southwest Airlines	1 in 1,012	0.10%	▲ 39	4.37	22	10,584
49	🇺🇸 Allegiant Air	1 in 1,019	0.10%	▲ 38	4.38	3	1,447
50	🇵🇰 Pakistan International Airlines	1 in 1,047	0.10%	▲ 39	4.40	1	484
51	🇮🇹 ITA Airways	1 in 1,156	0.09%	▲ 40	4.45	3	1,448
52	🇫🇮 Finnair	1 in 1,258	0.08%	▲ 41	4.50	2	965
53	🇨🇱 LATAM Chile	1 in 1,306	0.08%	▲ 42	4.52	3	1,447
54	🇺🇸 JetBlue	1 in 1,329	0.08%	▲ 47	4.52	6	2,889
55	🇩🇪 Lufthansa	1 in 1,405	0.07%	▲ 44	4.55	6	2,898
56	🇬🇷 Aegean Airlines	1 in 1,558	0.06%	▲ 45	4.59	1	483
57	🇧🇷 LATAM Brazil	1 in 1,558	0.06%	▲ 46	4.59	3	1,449
58	🇧🇷 GOL Airlines	1 in 1,885	0.05%	▲ 47	4.66	2	962
59	🇸🇪 SAS Scandinavia	1 in 1,932	0.05%	▲ 48	4.67	2	962
60	🇳🇿 Air New Zealand	1 in 1,948	0.05%	▲ 49	4.67	1	481
61	🇦🇪 flydubai	1 in 1,969	0.05%	▲ 50	4.68	1	484
62	🇨🇭 Swiss	1 in 1,973	0.05%	▲ 51	4.68	1	483
63	🇭🇺 Wizz Air	1 in 2,093	0.05%	▲ 52	4.70	1	484
64	🇵🇭 Philippine Airlines	1 in 2,132	0.05%	▲ 53	4.70	1	483
65	🇳🇴 Norwegian	1 in 2,363	0.04%	▲ 54	4.73	1	481
66	🇹🇼 EVA Air	1 in 2,390	0.04%	▲ 55	4.74	1	482
67	🇲🇾 Air Asia	1 in 2,696	0.04%	▲ 56	4.77	2	963
68	🇬🇧 Jet2	1 in 2,698	0.04%	▲ 57	4.77	1	484
69	🇦🇹 Austrian Airlines	1 in 2,715	0.04%	▲ 58	4.77	1	481
70	🇻🇳 Vietnam Airlines	1 in 2,733	0.04%	▲ 59	4.77	1	483
71	🇮🇩 Lion Air	1 in 3,665	0.03%	▲ 60	4.83	1	482
72	🇦🇺 Qantas	1 in 4,021	0.02%	▲ 61	4.84	1	485
73	🇮🇩 Garuda Indonesia	1 in 4,535	0.02%	▲ 62	4.86	1	484
74	🇰🇷 Korean Air	1 in 5,526	0.02%	▲ 63	4.89	1	481
75	🇧🇷 Azul	1 in 6,224	0.02%	▲ 64	4.90	1	481
+=	Median					1 in 636	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 39	2.58%	▲ 1	0.25	22	101,548
2	🇮🇳 Gandhi	Delhi	1 in 50	2.00%	▲ 2	0.25	23	106,161
3	🇬🇧 Heathrow	London	1 in 118	0.85%	▲ 3	0.25	12	55,397
4	🇬🇧 Stansted	London	1 in 147	0.68%	▲ 4	0.68	2	9,232
5	🇺🇸 Orlando	Orlando, FL	1 in 201	0.50%	▲ 5	1.85	4	18,468
6	🇲🇽 Juárez	Mexico City	1 in 202	0.49%	▲ 6	1.87	4	18,469
7	🇶🇦 Hamad	Doha	1 in 225	0.44%	▲ 7	2.18	3	13,847
8	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 8	2.84	1	4,617
9	🇳🇱 Schiphol	Amsterdam	1 in 310	0.32%	▲ 9	2.96	4	18,463
10	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 10	2.98	4	18,469
11	🇸🇬 Changi	Singapore	1 in 375	0.27%	▲ 11	3.31	3	13,847
12	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 12	3.48	1	4,617
13	🇺🇸 SFO	San Francisco	1 in 505	0.20%	▲ 13	3.75	2	9,235
14	🇲🇾 KLIA	Kuala Lumpur	1 in 530	0.19%	▲ 14	3.80	2	9,234
15	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 15	3.96	2	9,234
16	🇺🇸 O'Hare	Chicago	1 in 722	0.14%	▲ 16	4.12	2	9,234
17	🇺🇸 LAX	Los Angeles	1 in 765	0.13%	▲ 17	4.17	2	9,233
18	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 18	4.19	1	4,616
19	🇨🇦 Pearson	Toronto	1 in 851	0.12%	▲ 19	4.26	1	4,616
20	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 20	4.41	1	4,616
21	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 21	4.46	1	4,617
22	🇭🇰 Hong Kong	Hong Kong	1 in 1,315	0.08%	▲ 22	4.52	1	4,616
+=	Median						1 in 395	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 204	0.49%	0.34	27	13,033
2	Middle East	1 in 371	0.27%	2.44	120	57,957
3	North America	1 in 514	0.19%	3.15	264	127,718
4	Asia	1 in 794	0.13%	3.80	349	168,630
5	Latin America	1 in 803	0.12%	3.82	48	23,174
6	Europe	1 in 903	0.11%	3.95	179	86,653
7	Oceania	1 in 2,624	0.04%	4.64	2	966

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 43	2.34%	0.25	312	150,760
2	🇱🇰 Sri Lanka	1 in 116	0.86%	0.25	6	2,910
3	🇪🇹 Ethiopia	1 in 146	0.68%	0.25	15	7,245
4	🇧🇭 Bahrain	1 in 175	0.57%	0.25	6	2,894
5	🇿🇦 South Africa	1 in 204	0.49%	0.34	10	4,822
6	🇨🇴 Colombia	1 in 229	0.44%	0.86	24	11,586
7	🇮🇪 Ireland	1 in 326	0.31%	2.08	23	11,112
8	🇨🇦 Canada	1 in 329	0.30%	2.11	33	15,916
9	🇪🇸 Spain	1 in 329	0.30%	2.11	39	18,915
10	🇶🇦 Qatar	1 in 332	0.30%	2.14	21	10,174
11	🇳🇱 Netherlands	1 in 336	0.30%	2.18	11	5,343
12	🇦🇪 United Arab Emirates	1 in 338	0.30%	2.19	76	36,677
13	🇲🇽 Mexico	1 in 376	0.27%	2.47	6	2,904
14	🇯🇴 Jordan	1 in 383	0.26%	2.52	2	963
15	🇫🇷 France	1 in 421	0.24%	2.74	17	8,243
16	🇬🇧 United Kingdom	1 in 457	0.22%	2.92	54	26,117
17	🇦🇷 Argentina	1 in 461	0.22%	2.94	4	1,932
18	🇵🇦 Panama	1 in 580	0.17%	3.36	5	2,412
19	🇴🇲 Oman	1 in 586	0.17%	3.38	6	2,886
20	🇲🇾 Malaysia	1 in 590	0.17%	3.39	10	4,815
21	🇸🇬 Singapore	1 in 614	0.16%	3.45	6	2,902
22	🇹🇷 Turkey	1 in 616	0.16%	3.46	17	8,238
23	🇰🇪 Kenya	1 in 636	0.16%	3.51	2	967
24	🇹🇭 Thailand	1 in 646	0.15%	3.53	4	1,926
25	🇺🇸 United States	1 in 743	0.13%	3.72	231	111,802
26	🇦🇿 Azerbaijan	1 in 794	0.13%	3.80	1	484
27	🇵🇭 Philippines	1 in 833	0.12%	3.86	4	1,936
28	🇸🇦 Saudi Arabia	1 in 837	0.12%	3.86	7	3,397
29	🇪🇬 Egypt	1 in 859	0.12%	3.89	2	966
30	🇵🇰 Pakistan	1 in 1,047	0.10%	4.09	1	484
31	🇮🇹 Italy	1 in 1,156	0.09%	4.18	3	1,448
32	🇫🇮 Finland	1 in 1,258	0.08%	4.25	2	965
33	🇨🇱 Chile	1 in 1,306	0.08%	4.27	3	1,447
34	🇩🇪 Germany	1 in 1,405	0.07%	4.32	6	2,898
35	🇬🇷 Greece	1 in 1,558	0.06%	4.39	1	483
36	🇧🇷 Brazil	1 in 1,885	0.05%	4.50	6	2,893
37	🇸🇪 Sweden	1 in 1,932	0.05%	4.51	2	962
38	🇳🇿 New Zealand	1 in 1,948	0.05%	4.51	1	481
39	🇨🇭 Switzerland	1 in 1,973	0.05%	4.52	1	483
40	🇭🇺 Hungary	1 in 2,093	0.05%	4.55	1	484
41	🇳🇴 Norway	1 in 2,363	0.04%	4.60	1	481
42	🇹🇼 Taiwan	1 in 2,390	0.04%	4.60	1	482
43	🇦🇹 Austria	1 in 2,715	0.04%	4.65	1	481
44	🇻🇳 Vietnam	1 in 2,733	0.04%	4.65	1	483
45	🇦🇺 Australia	1 in 4,021	0.02%	4.76	1	485
46	🇮🇩 Indonesia	1 in 4,054	0.02%	4.77	2	967
47	🇰🇷 South Korea	1 in 5,526	0.02%	4.83	1	481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇧🇷 Azul
🥈 🇰🇷 Korean Air		🥉 🇮🇩 Garuda Indonesia

🧳💨 Luggage Losers