LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 7 days ago from 28,386 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇨🇦 Air Canada 1 in 661.52%▼ 60.259043,494
2🇪🇸 Iberia 1 in 1030.97%▼ 10.252512,094
3🇮🇪 Aer Lingus 1 in 1040.96%▲ 20.25178,239
4🇮🇳 Air India 1 in 1460.69%▼ 10.653114,975
5🇪🇸 Vueling 1 in 1810.55%▼ 21.50209,675
6🇬🇧 British Airways 1 in 1820.55%▲ 41.524722,634
7🇮🇳 IndiGo 1 in 1900.53%=1.673215,503
8🇲🇦 Royal Air Maroc 1 in 1950.51%▲ 11.7594,334
9🇨🇦 WestJet Airlines 1 in 2040.49%▲ 21.90199,175
10🇭🇺 Wizz Air 1 in 2100.48%▲ 31.98104,838
11🇰🇪 Kenya Airways 1 in 2120.47%▲ 42.0162,898
12🇺🇸 Frontier Airlines 1 in 2540.39%▲ 52.51104,833
13🇦🇷 Aerolineas Argentinas 1 in 2630.38%▲ 62.5973,391
14🇺🇸 American Airlines 1 in 3500.29%▲ 83.198641,690
15🇪🇹 Ethiopian Airlines 1 in 3640.27%▲ 83.2662,914
16🇬🇧 Virgin Atlantic 1 in 3830.26%▲ 93.3541,923
17🇦🇪 Emirates 1 in 3870.26%▲ 103.36209,687
18🇹🇷 Pegasus Airlines 1 in 3980.25%▲ 113.4162,892
19🇶🇦 Qatar Airways 1 in 4100.24%▲ 123.46178,244
20🇳🇱 KLM 1 in 4130.24%▲ 133.4794,357
21🇦🇪 Air Arabia 1 in 4340.23%▲ 143.5452,409
22🇪🇸 Air Europa 1 in 4890.20%▲ 153.7031,445
23🇦🇺 Qantas 1 in 5050.20%▲ 163.7583,861
24🇿🇦 South African 1 in 5100.20%▲ 173.7641,927
25🇬🇧 easyJet 1 in 5690.18%▲ 183.89136,293
26🇨🇦 Air Transat 1 in 5750.17%▲ 193.902962
27🇹🇷 Turkish Airlines 1 in 6120.16%▲ 203.97178,253
28🇺🇸 Delta Air Lines 1 in 6280.16%▲ 213.994320,811
29🇮🇳 SpiceJet 1 in 6470.15%▲ 224.0231,448
30🇵🇦 COPA Airlines 1 in 7260.14%▲ 234.1341,926
31🇸🇬 Singapore Airlines 1 in 7410.13%▲ 244.1552,406
32🇺🇸 Southwest Airlines 1 in 8560.12%▲ 254.262612,505
33🇮🇹 ITA Airways 1 in 8680.12%▲ 264.2741,929
34🇲🇾 Malaysia Airlines 1 in 8790.11%▲ 274.2831,451
35🇺🇸 United Airlines 1 in 8800.11%▲ 284.282713,000
36🇺🇸 JetBlue 1 in 8820.11%▲ 294.2894,354
37🇬🇧 Jet2 1 in 8970.11%▲ 304.2931,456
38🇨🇴 Avianca 1 in 9140.11%▲ 314.3162,907
39🇩🇪 Lufthansa 1 in 9410.11%▲ 324.3394,327
40🇷🇸 Air Serbia 1 in 9540.10%▲ 334.341483
41🇺🇸 Spirit Airlines 1 in 9670.10%▲ 374.3441,939
42🇦🇪 flydubai 1 in 9820.10%▲ 354.362970
43🇸🇦 Saudia 1 in 9840.10%▲ 364.3662,888
44🇨🇭 Swiss 1 in 9900.10%▲ 374.362962
45🇮🇸 Icelandair 1 in 1,1180.09%▲ 384.431481
46🇲🇽 Aeromexico 1 in 1,1240.09%▲ 394.442970
47🇳🇴 Norwegian 1 in 1,1770.08%▲ 404.462966
48🇫🇷 Air France 1 in 1,1930.08%▲ 414.4762,910
49🇧🇪 Brussels Airlines 1 in 1,2110.08%▲ 424.481482
50🇫🇮 Finnair 1 in 1,2540.08%▲ 434.502968
51🇸🇪 SAS Scandinavia 1 in 1,2860.08%▲ 444.5131,445
52🇲🇾 Air Asia 1 in 1,3410.07%▲ 454.5341,937
53🇭🇰 Cathay Pacific 1 in 1,3600.07%▲ 464.5331,446
54🇺🇸 Allegiant Air 1 in 1,5290.07%▲ 474.592964
55🇧🇷 LATAM Brazil 1 in 1,5520.06%▲ 484.5931,456
56🇵🇭 Cebu Pacific 1 in 1,5540.06%▲ 494.591484
57🇬🇷 Aegean Airlines 1 in 1,5580.06%▲ 504.591483
58🇦🇺 Virgin Australia 1 in 1,5990.06%▲ 514.602970
59🇮🇪 Ryanair 1 in 1,6360.06%▲ 524.6183,877
60🇺🇸 Alaska Airlines 1 in 1,7030.06%▲ 534.6362,886
61🇩🇪 Eurowings 1 in 1,7420.06%▲ 544.642962
62🇦🇪 Etihad Airways 1 in 1,7700.06%▲ 554.642964
63🇳🇿 Air New Zealand 1 in 1,9370.05%▲ 564.671484
64🇹🇭 Thai Airways 1 in 2,5740.04%▲ 574.751484
65🇮🇩 Lion Air 1 in 3,6670.03%▲ 584.831482
66🇧🇷 GOL Airlines 1 in 3,7590.03%▲ 594.831482
67🇨🇱 LATAM Chile 1 in 3,9300.03%▲ 604.841481
68🇸🇬 Scoot 1 in 4,1450.02%▲ 614.851486
69🇮🇩 Garuda Indonesia 1 in 4,5330.02%▲ 624.861485
70🇯🇵 Japan Airlines (JAL) 1 in 5,2060.02%▲ 634.881484
+= Median 1 in 8810.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇨🇦 Air Canada
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇮🇩 Garuda Indonesia 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇲🇽 Juárez Mexico City 1 in 811.24%▲ 10.251046,161
2🇬🇧 Heathrow London 1 in 1180.85%▲ 20.251255,386
3🇮🇳 Gandhi Delhi 1 in 1280.78%▲ 30.25941,552
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,698
5🇬🇧 Stansted London 1 in 1470.68%▲ 50.6829,233
6🇲🇾 KLIA Kuala Lumpur 1 in 1510.66%▲ 60.81732,317
7🇶🇦 Hamad Doha 1 in 1690.59%▲ 71.24418,470
8🇮🇳 Shivaji Mumbai 1 in 1710.59%▲ 81.29523,087
9🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 92.29523,085
10🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 102.48523,083
11🇺🇸 Miami Miami 1 in 2660.38%▲ 112.62313,850
12🇭🇺 Budapest Budapest 1 in 2930.34%▲ 122.8414,616
13🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 132.96418,463
14🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 143.36313,847
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,617
16🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 163.4814,617
17🇨🇦 Pearson Toronto 1 in 4260.23%▲ 173.5129,231
18🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 183.68313,848
19🇨🇭 Zurich Zurich 1 in 5230.19%▲ 193.7914,617
20🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 203.8229,234
21🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 213.99313,851
22🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 224.1414,616
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,616
24🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 244.3714,617
25🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 254.4314,616
26🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 264.4414,616
27🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 274.5214,616
28🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 284.5914,616
+= Median 1 in 3910.26%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2680.37%1.452512,073
2Middle East1 in 6020.17%3.425225,163
3North America1 in 7240.14%3.69324156,612
4Europe1 in 8970.11%3.94216104,376
5Latin America1 in 1,1240.09%4.152411,614
6Asia1 in 1,3600.07%4.308742,070
7Oceania1 in 1,5990.06%4.41115,315


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Spain1 in 1810.55%0.254823,215
2🇮🇳 India1 in 1900.53%0.256631,926
3🇲🇦 Morocco1 in 1950.51%0.2594,334
4🇮🇪 Ireland1 in 1960.51%0.252512,117
5🇨🇦 Canada1 in 2040.49%0.3511153,630
6🇭🇺 Hungary1 in 2100.48%0.47104,838
7🇰🇪 Kenya1 in 2120.47%0.5262,898
8🇦🇷 Argentina1 in 2630.38%1.3873,391
9🇪🇹 Ethiopia1 in 3640.27%2.3962,914
10🇶🇦 Qatar1 in 4100.24%2.68178,244
11🇳🇱 Netherlands1 in 4130.24%2.7094,357
12🇬🇧 United Kingdom1 in 4580.22%2.936732,306
13🇹🇷 Turkey1 in 4830.21%3.032311,145
14🇿🇦 South Africa1 in 5100.20%3.1441,927
15🇦🇪 United Arab Emirates1 in 6020.17%3.422914,030
16🇵🇦 Panama1 in 7260.14%3.6941,926
17🇦🇺 Australia1 in 7680.13%3.76104,832
18🇮🇹 Italy1 in 8680.12%3.9141,929
19🇺🇸 United States1 in 8800.11%3.92213102,982
20🇨🇴 Colombia1 in 9140.11%3.9662,907
21🇷🇸 Serbia1 in 9540.10%4.001483
22🇸🇦 Saudi Arabia1 in 9840.10%4.0362,888
23🇨🇭 Switzerland1 in 9900.10%4.042962
24🇲🇾 Malaysia1 in 1,0620.09%4.1173,388
25🇮🇸 Iceland1 in 1,1180.09%4.151481
26🇲🇽 Mexico1 in 1,1240.09%4.152970
27🇳🇴 Norway1 in 1,1770.08%4.192966
28🇫🇷 France1 in 1,1930.08%4.2062,910
29🇧🇪 Belgium1 in 1,2110.08%4.221482
30🇩🇪 Germany1 in 1,2220.08%4.22115,288
31🇫🇮 Finland1 in 1,2540.08%4.242968
32🇸🇬 Singapore1 in 1,2570.08%4.2462,891
33🇸🇪 Sweden1 in 1,2860.08%4.2631,445
34🇭🇰 Hong Kong1 in 1,3600.07%4.3031,446
35🇵🇭 Philippines1 in 1,5540.06%4.391484
36🇬🇷 Greece1 in 1,5580.06%4.391483
37🇳🇿 New Zealand1 in 1,9370.05%4.511484
38🇧🇷 Brazil1 in 2,1970.05%4.5741,938
39🇹🇭 Thailand1 in 2,5740.04%4.631484
40🇨🇱 Chile1 in 3,9300.03%4.761481
41🇮🇩 Indonesia1 in 4,0540.02%4.772967
42🇯🇵 Japan1 in 5,2060.02%4.821484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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