LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 25,805 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 611.63%=0.257435,592
2🇶🇦 Qatar Airways 1 in 1240.80%=0.255627,158
3🇺🇸 Frontier Airlines 1 in 1270.79%=0.25209,709
4🇮🇳 IndiGo 1 in 1490.67%▼ 20.744119,847
5🇰🇪 Kenya Airways 1 in 1590.63%=1.0283,866
6🇪🇸 Iberia 1 in 1710.58%▼ 31.30157,278
7🇱🇰 SriLankan Airlines 1 in 1750.57%▼ 381.3841,930
8🇮🇪 Aer Lingus 1 in 1770.56%▼ 21.43104,852
9🇲🇦 Royal Air Maroc 1 in 2180.46%▼ 362.0983,883
10🇮🇸 Icelandair 1 in 2220.45%▲ 62.1552,417
11🇨🇦 WestJet Airlines 1 in 2590.39%=2.56157,231
12🇦🇪 Air Arabia 1 in 2710.37%▲ 52.6783,851
13🇧🇪 Brussels Airlines 1 in 3010.33%▼ 12.8941,941
14🇪🇸 Vueling 1 in 3310.30%▼ 313.08115,297
15🇺🇸 American Airlines 1 in 3340.30%▲ 33.109143,759
16🇬🇧 British Airways 1 in 3410.29%▼ 73.142512,079
17🇨🇦 Air Canada 1 in 3480.29%▼ 33.18178,209
18🇮🇳 SpiceJet 1 in 3870.26%▼ 13.3752,419
19🇵🇭 Cebu Pacific 1 in 3890.26%▲ 33.3741,935
20🇦🇪 Etihad Airways 1 in 3940.25%▲ 23.3994,332
21🇳🇵 Nepal Airlines 1 in 4150.24%▼ 243.471481
22🇪🇸 Air Europa 1 in 4860.21%▼ 233.7031,456
23🇫🇮 Finnair 1 in 5020.20%▲ 153.7452,417
24🇫🇷 Air France 1 in 5110.20%▼ 63.76146,799
25🇬🇷 Aegean Airlines 1 in 5200.19%▼ 203.7831,447
26🇭🇺 Wizz Air 1 in 5230.19%▼ 193.7941,941
27🇲🇾 Malaysia Airlines 1 in 5290.19%▲ 13.8052,410
28🇳🇱 KLM 1 in 5310.19%▼ 53.8173,386
29🇬🇧 Jet2 1 in 5410.18%▼ 163.8352,413
30🇺🇸 Delta Air Lines 1 in 5610.18%▲ 173.874823,283
31🇨🇦 Air Transat 1 in 5730.17%▼ 143.892966
32🇮🇹 ITA Airways 1 in 5780.17%▲ 43.9062,895
33🇬🇧 easyJet 1 in 6150.16%▲ 23.97125,823
34🇦🇪 Emirates 1 in 6490.15%▼ 84.02125,773
35🇹🇷 Turkish Airlines 1 in 6960.14%▲ 64.09157,264
36🇲🇽 Aeromexico 1 in 7510.13%▲ 124.1631,453
37🇬🇧 Virgin Atlantic 1 in 7670.13%▲ 224.172962
38🇹🇷 Pegasus Airlines 1 in 7980.13%▲ 134.2131,445
39🇺🇸 United Airlines 1 in 8160.12%▼ 24.222914,029
40🇺🇸 Southwest Airlines 1 in 8170.12%▲ 14.222713,105
41🇪🇬 EgyptAir 1 in 8590.12%▲ 244.262966
42🇮🇪 Ryanair 1 in 8730.11%▲ 154.27157,266
43🇺🇸 JetBlue 1 in 8860.11%=4.2894,337
44🇸🇬 Singapore Airlines 1 in 9200.11%▲ 124.3141,937
45🇺🇸 Spirit Airlines 1 in 9650.10%▲ 104.3441,943
46🇩🇪 Lufthansa 1 in 1,0480.10%▲ 24.4083,885
47🇲🇾 Batik Air Malaysia 1 in 1,0540.09%▲ 24.401481
48🇵🇭 Philippine Airlines 1 in 1,0670.09%▲ 264.412965
49🇹🇭 Thai Airways 1 in 1,2810.08%▲ 44.512972
50🇲🇾 Air Asia 1 in 1,3440.07%▲ 54.5341,931
51🇺🇸 Alaska Airlines 1 in 1,6890.06%▲ 64.6362,911
52🇻🇳 VietJet 1 in 1,7760.06%▲ 74.641484
53🇳🇿 Air New Zealand 1 in 1,9430.05%▲ 84.671482
54🇨🇭 Swiss 1 in 1,9650.05%▲ 334.681485
55🇦🇺 Qantas 1 in 2,0180.05%▲ 194.692967
56🇺🇸 Hawaiian Airlines 1 in 2,0980.05%▲ 114.701483
57🇪🇹 Ethiopian Airlines 1 in 2,2010.05%▲ 124.711482
58🇳🇴 Norwegian 1 in 2,3470.04%▲ 134.731484
59🇦🇹 Austrian Airlines 1 in 2,6950.04%▲ 144.761485
60🇸🇦 Saudia 1 in 2,9440.03%▲ 204.782966
61🇺🇸 Allegiant Air 1 in 3,0580.03%▲ 164.791482
62🇸🇪 SAS Scandinavia 1 in 3,8520.03%▲ 284.841483
63🇨🇱 LATAM Chile 1 in 3,9160.03%▲ 184.841483
64🇭🇰 Cathay Pacific 1 in 4,0900.02%▲ 274.851481
65🇸🇬 Scoot 1 in 4,1740.02%▲ 274.851482
66🇮🇩 Garuda Indonesia 1 in 4,5300.02%▲ 214.861485
67🇧🇷 LATAM Brazil 1 in 4,6550.02%▲ 224.861485
68🇨🇴 Avianca 1 in 5,4920.02%▲ 234.881484
69🇧🇷 Azul 1 in 6,1990.02%▲ 244.901483
70🇨🇳 Air China 1 in 12,4360.01%▲ 254.951484
71🇨🇳 China Eastern 1 in 16,3480.01%▲ 264.961483
+= Median 1 in 7510.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 London City London 1 in 621.62%▲ 10.2514,616
2🇮🇳 Gandhi Delhi 1 in 721.39%▲ 20.251673,862
3🇬🇧 Gatwick London 1 in 751.33%▲ 30.251150,786
4🇬🇧 Heathrow London 1 in 781.28%▲ 40.251883,109
5🇮🇳 Shivaji Mumbai 1 in 1220.82%▲ 50.25732,318
6🇬🇧 Stansted London 1 in 1470.68%▲ 60.6829,233
7🇧🇪 Brussels Brussels 1 in 1990.50%▲ 71.8229,233
8🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 81.87418,469
9🇶🇦 Hamad Doha 1 in 2250.44%▲ 92.18313,848
10🇳🇱 Schiphol Amsterdam 1 in 2480.40%▲ 102.44523,087
11🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 112.48523,083
12🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 122.64313,852
13🇸🇬 Changi Singapore 1 in 2810.36%▲ 132.75418,468
14🇪🇸 El Prat Barcelona 1 in 2850.35%▲ 142.78313,847
15🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 152.83418,469
16🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 163.23313,848
17🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 173.2829,233
18🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 183.29313,852
19🇮🇹 Fiumicino Rome 1 in 3710.27%▲ 193.2929,233
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,846
21🇨🇦 Pearson Toronto 1 in 4260.23%▲ 213.5129,232
22🇬🇧 Luton London 1 in 4880.20%▲ 223.7014,616
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,616
24🇺🇸 Miami Miami 1 in 7970.13%▲ 244.2114,616
25🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 254.2414,616
26🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 264.3329,231
27🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 274.4014,617
28🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 284.4514,616
29🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 294.5214,615
30🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 304.6314,616
+= Median 1 in 3210.31%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2180.46%0.63178,231
2Middle East1 in 4900.20%3.068943,046
3Europe1 in 5360.19%3.2317685,199
4North America1 in 8160.12%3.84270130,448
5Asia1 in 1,0600.09%4.1015373,800
6Oceania1 in 1,9800.05%4.5231,449
7Latin America1 in 4,6550.02%4.8073,387


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1240.80%0.255627,158
2🇮🇳 India1 in 1490.67%0.2512057,857
3🇰🇪 Kenya1 in 1590.63%0.2583,866
4🇱🇰 Sri Lanka1 in 1750.57%0.2541,930
5🇲🇦 Morocco1 in 2180.46%0.6383,883
6🇮🇸 Iceland1 in 2220.45%0.7352,417
7🇮🇪 Ireland1 in 2950.34%1.782512,117
8🇧🇪 Belgium1 in 3010.33%1.8441,941
9🇪🇸 Spain1 in 3310.30%2.132914,030
10🇨🇦 Canada1 in 3480.29%2.273416,406
11🇦🇪 United Arab Emirates1 in 3940.25%2.592913,956
12🇳🇵 Nepal1 in 4150.24%2.711481
13🇫🇮 Finland1 in 5020.20%3.1152,417
14🇫🇷 France1 in 5110.20%3.14146,799
15🇬🇷 Greece1 in 5200.19%3.1731,447
16🇭🇺 Hungary1 in 5230.19%3.1841,941
17🇳🇱 Netherlands1 in 5310.19%3.2173,386
18🇵🇭 Philippines1 in 5700.18%3.3362,900
19🇬🇧 United Kingdom1 in 5760.17%3.354421,277
20🇮🇹 Italy1 in 5780.17%3.3662,895
21🇹🇷 Turkey1 in 7430.13%3.72188,709
22🇲🇽 Mexico1 in 7510.13%3.7431,453
23🇺🇸 United States1 in 8500.12%3.88236114,043
24🇪🇬 Egypt1 in 8590.12%3.892966
25🇩🇪 Germany1 in 1,0480.10%4.0983,885
26🇲🇾 Malaysia1 in 1,0540.09%4.10104,823
27🇹🇭 Thailand1 in 1,2810.08%4.262972
28🇸🇬 Singapore1 in 1,5080.07%4.3752,419
29🇻🇳 Vietnam1 in 1,7760.06%4.471484
30🇳🇿 New Zealand1 in 1,9430.05%4.511482
31🇨🇭 Switzerland1 in 1,9650.05%4.521485
32🇦🇺 Australia1 in 2,0180.05%4.532967
33🇪🇹 Ethiopia1 in 2,2010.05%4.571482
34🇳🇴 Norway1 in 2,3470.04%4.601484
35🇦🇹 Austria1 in 2,6950.04%4.651485
36🇸🇦 Saudi Arabia1 in 2,9440.03%4.682966
37🇸🇪 Sweden1 in 3,8520.03%4.751483
38🇨🇱 Chile1 in 3,9160.03%4.761483
39🇭🇰 Hong Kong1 in 4,0900.02%4.771481
40🇮🇩 Indonesia1 in 4,5300.02%4.791485
41🇧🇷 Brazil1 in 5,3170.02%4.822968
42🇨🇴 Colombia1 in 5,4920.02%4.831484
43🇨🇳 China1 in 14,1260.01%4.932967

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY AIRLINE LIST AND LUGGAGELOSERS.COM AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE. THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF AIRLINE LIST AND LUGGAGELOSERS.COM. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, AIRLINE LIST AND LUGGAGELOSERS.COM TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.