LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 28,386 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇨🇦 Air Canada 1 in 661.52%▼ 170.259043,296
2🇪🇸 Iberia 1 in 1030.97%=0.252512,124
3🇮🇪 Aer Lingus 1 in 1050.95%▲ 20.25178,197
4🇮🇳 Air India 1 in 1460.68%▼ 20.673114,919
5🇪🇸 Vueling 1 in 1810.55%▼ 61.49209,695
6🇬🇧 British Airways 1 in 1810.55%▲ 31.504722,765
7🇮🇳 IndiGo 1 in 1920.52%▼ 61.693215,397
8🇲🇦 Royal Air Maroc 1 in 1930.52%▲ 31.7394,368
9🇨🇦 WestJet Airlines 1 in 2040.49%▲ 11.90199,184
10🇭🇺 Wizz Air 1 in 2110.47%▼ 202.00104,809
11🇰🇪 Kenya Airways 1 in 2120.47%▼ 192.0162,906
12🇺🇸 Frontier Airlines 1 in 2540.39%▼ 182.51104,842
13🇦🇷 Aerolineas Argentinas 1 in 2630.38%▼ 172.6073,382
14🇺🇸 American Airlines 1 in 3500.29%▲ 43.198641,759
15🇪🇹 Ethiopian Airlines 1 in 3660.27%▼ 153.2762,895
16🇬🇧 Virgin Atlantic 1 in 3820.26%▲ 123.3441,930
17🇦🇪 Emirates 1 in 3900.26%▲ 83.38209,617
18🇹🇷 Pegasus Airlines 1 in 3960.25%▼ 123.4062,906
19🇶🇦 Qatar Airways 1 in 4120.24%▼ 83.46178,205
20🇳🇱 KLM 1 in 4150.24%▼ 13.4794,332
21🇦🇪 Air Arabia 1 in 4320.23%▼ 93.5352,417
22🇪🇸 Air Europa 1 in 4880.20%▼ 83.7031,448
23🇦🇺 Qantas 1 in 5060.20%▼ 73.7583,855
24🇿🇦 South African 1 in 5090.20%▲ 103.7641,932
25🇬🇧 easyJet 1 in 5680.18%▲ 53.89136,298
26🇨🇦 Air Transat 1 in 5710.18%▲ 193.892968
27🇹🇷 Turkish Airlines 1 in 6150.16%▲ 23.97178,214
28🇺🇸 Delta Air Lines 1 in 6310.16%▼ 14.004320,682
29🇮🇳 SpiceJet 1 in 6480.15%▲ 174.0231,446
30🇵🇦 COPA Airlines 1 in 7230.14%▲ 134.1241,934
31🇸🇬 Singapore Airlines 1 in 7380.14%▲ 14.1452,416
32🇺🇸 Southwest Airlines 1 in 8490.12%▲ 64.252612,612
33🇮🇹 ITA Airways 1 in 8700.12%▲ 144.2741,926
34🇺🇸 United Airlines 1 in 8800.11%▲ 64.282713,002
35🇲🇾 Malaysia Airlines 1 in 8830.11%▲ 54.2831,445
36🇺🇸 JetBlue 1 in 8830.11%▲ 134.2894,349
37🇬🇧 Jet2 1 in 9010.11%▲ 214.3031,449
38🇨🇴 Avianca 1 in 9170.11%▲ 84.3162,898
39🇩🇪 Lufthansa 1 in 9370.11%▲ 154.3294,344
40🇷🇸 Air Serbia 1 in 9570.10%▲ 104.341482
41🇺🇸 Spirit Airlines 1 in 9680.10%▲ 194.3541,936
42🇸🇦 Saudia 1 in 9810.10%▲ 124.3562,897
43🇨🇭 Swiss 1 in 9870.10%▲ 134.362965
44🇦🇪 flydubai 1 in 9890.10%▲ 144.362963
45🇮🇸 Icelandair 1 in 1,1100.09%▲ 154.431484
46🇲🇽 Aeromexico 1 in 1,1260.09%▲ 164.442969
47🇳🇴 Norwegian 1 in 1,1770.08%▲ 324.462966
48🇫🇷 Air France 1 in 1,1970.08%▲ 184.4762,900
49🇧🇪 Brussels Airlines 1 in 1,2110.08%▲ 194.481482
50🇫🇮 Finnair 1 in 1,2570.08%▲ 204.502966
51🇸🇪 SAS Scandinavia 1 in 1,2770.08%▲ 214.5031,456
52🇲🇾 Air Asia 1 in 1,3480.07%▲ 224.5341,926
53🇭🇰 Cathay Pacific 1 in 1,3630.07%▲ 234.5431,442
54🇺🇸 Allegiant Air 1 in 1,5230.07%▲ 244.582968
55🇵🇭 Cebu Pacific 1 in 1,5610.06%▲ 254.591482
56🇧🇷 LATAM Brazil 1 in 1,5620.06%▲ 264.5931,446
57🇬🇷 Aegean Airlines 1 in 1,5630.06%▲ 274.591482
58🇦🇺 Virgin Australia 1 in 1,5990.06%▲ 284.602971
59🇮🇪 Ryanair 1 in 1,6430.06%▲ 294.6183,863
60🇺🇸 Alaska Airlines 1 in 1,6870.06%▲ 304.6262,915
61🇩🇪 Eurowings 1 in 1,7390.06%▲ 314.642963
62🇦🇪 Etihad Airways 1 in 1,7660.06%▲ 324.642966
63🇳🇿 Air New Zealand 1 in 1,9320.05%▲ 334.671485
64🇹🇭 Thai Airways 1 in 2,5800.04%▲ 344.751482
65🇮🇩 Lion Air 1 in 3,6540.03%▲ 354.831484
66🇧🇷 GOL Airlines 1 in 3,7390.03%▲ 364.831485
67🇨🇱 LATAM Chile 1 in 3,9300.03%▲ 374.841481
68🇸🇬 Scoot 1 in 4,1720.02%▲ 384.851482
69🇮🇩 Garuda Indonesia 1 in 4,5420.02%▲ 394.861484
70🇯🇵 Japan Airlines (JAL) 1 in 5,1960.02%▲ 404.881485
+= Median 1 in 8830.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇨🇦 Air Canada
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇮🇩 Garuda Indonesia 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇲🇽 Juárez Mexico City 1 in 811.24%▲ 10.251046,160
2🇮🇳 Gandhi Delhi 1 in 1040.96%▲ 20.251150,787
3🇬🇧 Heathrow London 1 in 1180.85%▲ 30.251255,402
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,703
5🇮🇳 Shivaji Mumbai 1 in 1420.70%▲ 50.55627,694
6🇬🇧 Stansted London 1 in 1470.68%▲ 60.6829,232
7🇲🇾 KLIA Kuala Lumpur 1 in 1510.66%▲ 70.82732,308
8🇶🇦 Hamad Doha 1 in 1690.59%▲ 81.25418,464
9🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 92.29523,082
10🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 102.48523,081
11🇺🇸 Miami Miami 1 in 2660.38%▲ 112.62313,848
12🇭🇺 Budapest Budapest 1 in 2930.34%▲ 122.8414,615
13🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 132.96418,470
14🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 143.25418,469
15🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 153.36313,851
16🇧🇪 Brussels Brussels 1 in 3980.25%▲ 163.4114,616
17🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 173.4814,616
18🇨🇦 Pearson Toronto 1 in 4260.23%▲ 183.5129,232
19🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 193.76313,848
20🇨🇭 Zurich Zurich 1 in 5230.19%▲ 203.7914,616
21🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 213.8229,231
22🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 223.99313,851
23🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 234.1414,616
24🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 244.1914,617
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,616
26🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 264.4314,616
27🇰🇷 Incheon Seoul 1 in 1,1250.09%▲ 274.4414,616
28🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 284.5214,616
+= Median 1 in 3730.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2680.37%1.462512,101
2Middle East1 in 6000.17%3.425225,066
3North America1 in 7240.14%3.69324156,514
4Europe1 in 9010.11%3.95216104,446
5Latin America1 in 1,1260.09%4.162411,595
6Asia1 in 1,3630.07%4.308741,891
7Oceania1 in 1,5990.06%4.41115,311


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Spain1 in 1810.55%0.254823,268
2🇮🇳 India1 in 1920.52%0.256631,762
3🇲🇦 Morocco1 in 1930.52%0.2594,368
4🇮🇪 Ireland1 in 1970.51%0.252512,060
5🇨🇦 Canada1 in 2040.49%0.3511153,449
6🇭🇺 Hungary1 in 2110.47%0.49104,809
7🇰🇪 Kenya1 in 2120.47%0.5162,906
8🇦🇷 Argentina1 in 2630.38%1.3973,382
9🇪🇹 Ethiopia1 in 3660.27%2.4162,895
10🇶🇦 Qatar1 in 4120.24%2.69178,205
11🇳🇱 Netherlands1 in 4150.24%2.7194,332
12🇬🇧 United Kingdom1 in 4570.22%2.926732,443
13🇹🇷 Turkey1 in 4820.21%3.032311,120
14🇿🇦 South Africa1 in 5090.20%3.1341,932
15🇦🇪 United Arab Emirates1 in 6010.17%3.422913,964
16🇵🇦 Panama1 in 7230.14%3.6941,934
17🇦🇺 Australia1 in 7690.13%3.76104,826
18🇮🇹 Italy1 in 8700.12%3.9141,926
19🇺🇸 United States1 in 8800.11%3.92213103,065
20🇨🇴 Colombia1 in 9170.11%3.9662,898
21🇷🇸 Serbia1 in 9570.10%4.011482
22🇸🇦 Saudi Arabia1 in 9810.10%4.0362,897
23🇨🇭 Switzerland1 in 9870.10%4.042965
24🇲🇾 Malaysia1 in 1,0670.09%4.1173,371
25🇮🇸 Iceland1 in 1,1100.09%4.141484
26🇲🇽 Mexico1 in 1,1260.09%4.162969
27🇳🇴 Norway1 in 1,1770.08%4.192966
28🇫🇷 France1 in 1,1970.08%4.2162,900
29🇧🇪 Belgium1 in 1,2110.08%4.221482
30🇩🇪 Germany1 in 1,2180.08%4.22115,307
31🇸🇬 Singapore1 in 1,2540.08%4.2462,899
32🇫🇮 Finland1 in 1,2570.08%4.242966
33🇸🇪 Sweden1 in 1,2770.08%4.2631,456
34🇭🇰 Hong Kong1 in 1,3630.07%4.3031,442
35🇵🇭 Philippines1 in 1,5610.06%4.391482
36🇬🇷 Greece1 in 1,5630.06%4.391482
37🇳🇿 New Zealand1 in 1,9320.05%4.511485
38🇧🇷 Brazil1 in 2,2030.05%4.5741,931
39🇹🇭 Thailand1 in 2,5800.04%4.631482
40🇨🇱 Chile1 in 3,9300.03%4.761481
41🇮🇩 Indonesia1 in 4,0500.02%4.772967
42🇯🇵 Japan1 in 5,1960.02%4.821485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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