A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇰🇪 Kenya Airways	1 in 45	2.21%	▼ 7	0.25	28	13,554
2	🇿🇦 South African	1 in 89	1.13%	▼ 6	0.25	23	11,085
3	🇮🇳 IndiGo	1 in 96	1.05%	=	0.25	64	30,846
4	🇪🇹 Ethiopian Airlines	1 in 99	1.01%	▼ 4	0.25	22	10,683
5	🇮🇳 Air India	1 in 102	0.98%	▼ 3	0.25	44	21,369
6	🇪🇸 Iberia	1 in 123	0.81%	▲ 4	0.25	21	10,121
7	🇦🇷 Aerolineas Argentinas	1 in 142	0.70%	▼ 1	0.54	13	6,273
8	🇮🇳 SpiceJet	1 in 193	0.52%	=	1.72	10	4,857
9	🇬🇧 British Airways	1 in 251	0.40%	▲ 3	2.48	34	16,390
10	🇳🇱 KLM	1 in 267	0.38%	▲ 2	2.62	14	6,745
11	🇶🇦 Qatar Airways	1 in 334	0.30%	▲ 7	3.10	21	10,132
12	🇮🇪 Aer Lingus	1 in 356	0.28%	▲ 4	3.22	5	2,416
13	🇪🇸 Air Europa	1 in 365	0.27%	▲ 5	3.27	4	1,935
14	🇲🇽 Aeromexico	1 in 377	0.27%	▲ 6	3.32	6	2,891
15	🇯🇴 Royal Jordanian	1 in 382	0.26%	▲ 7	3.34	2	965
16	🇨🇦 Air Canada	1 in 454	0.22%	▲ 8	3.61	13	6,293
17	🇪🇸 Vueling	1 in 455	0.22%	▲ 9	3.61	8	3,847
18	🇨🇴 Avianca	1 in 498	0.20%	▲ 10	3.73	11	5,342
19	🇦🇪 Etihad Airways	1 in 591	0.17%	▲ 11	3.93	6	2,885
20	🇩🇪 Lufthansa	1 in 602	0.17%	▲ 12	3.95	14	6,759
21	🇬🇧 easyJet	1 in 620	0.16%	▲ 13	3.98	12	5,773
22	🇺🇸 Frontier Airlines	1 in 635	0.16%	▲ 14	4.00	4	1,935
23	🇺🇸 American Airlines	1 in 640	0.16%	▲ 15	4.01	47	22,822
24	🇭🇺 Wizz Air	1 in 699	0.14%	▲ 16	4.09	3	1,450
25	🇱🇰 SriLankan Airlines	1 in 701	0.14%	▲ 17	4.10	1	482
26	🇦🇪 Emirates	1 in 706	0.14%	▲ 21	4.10	11	5,312
27	🇬🇧 Virgin Atlantic	1 in 762	0.13%	▲ 19	4.17	2	968
28	🇨🇦 WestJet Airlines	1 in 777	0.13%	▲ 20	4.19	5	2,412
29	🇫🇷 Air France	1 in 797	0.13%	▲ 21	4.21	9	4,358
30	🇺🇸 Delta Air Lines	1 in 797	0.13%	▲ 23	4.21	34	16,387
31	🇦🇿 Azerbaijan Airlines	1 in 798	0.13%	▲ 23	4.21	1	482
32	🇺🇸 Alaska Airlines	1 in 844	0.12%	▲ 24	4.25	12	5,828
33	🇪🇬 EgyptAir	1 in 859	0.12%	▲ 25	4.26	2	965
34	🇮🇹 ITA Airways	1 in 866	0.12%	▲ 26	4.27	4	1,933
35	🇲🇦 Royal Air Maroc	1 in 870	0.11%	▲ 27	4.27	2	972
36	🇴🇲 Oman Air	1 in 870	0.11%	▲ 28	4.27	4	1,943
37	🇺🇸 JetBlue	1 in 884	0.11%	▲ 29	4.28	9	4,347
38	🇬🇧 Jet2	1 in 899	0.11%	▲ 30	4.30	3	1,453
39	🇸🇬 Singapore Airlines	1 in 918	0.11%	▲ 31	4.31	4	1,942
40	🇹🇷 Turkish Airlines	1 in 950	0.11%	▲ 32	4.33	11	5,318
41	🇵🇦 COPA Airlines	1 in 967	0.10%	▲ 33	4.35	3	1,446
42	🇨🇭 Swiss	1 in 982	0.10%	▲ 34	4.36	2	970
43	🇦🇺 Qantas	1 in 1,009	0.10%	▲ 35	4.37	4	1,933
44	🇺🇸 Southwest Airlines	1 in 1,009	0.10%	▲ 36	4.37	22	10,610
45	🇵🇰 Pakistan International Airlines	1 in 1,049	0.10%	▲ 37	4.40	1	483
46	🇲🇾 Air Asia	1 in 1,070	0.09%	▲ 38	4.41	5	2,426
47	🇦🇪 Air Arabia	1 in 1,081	0.09%	▲ 39	4.41	2	967
48	🇨🇦 Air Transat	1 in 1,149	0.09%	▲ 40	4.45	1	481
49	🇹🇷 Pegasus Airlines	1 in 1,198	0.08%	▲ 48	4.47	2	962
50	🇧🇪 Brussels Airlines	1 in 1,206	0.08%	▲ 42	4.47	1	484
51	🇮🇩 Lion Air	1 in 1,219	0.08%	▲ 43	4.48	3	1,450
52	🇺🇸 United Airlines	1 in 1,313	0.08%	▲ 44	4.52	18	8,719
53	🇭🇰 Cathay Pacific	1 in 1,362	0.07%	▲ 45	4.53	3	1,444
54	🇮🇪 Ryanair	1 in 1,458	0.07%	▲ 46	4.57	9	4,353
55	🇮🇱 El Al	1 in 1,466	0.07%	▲ 47	4.57	1	482
56	🇮🇩 Garuda Indonesia	1 in 1,510	0.07%	▲ 48	4.58	3	1,455
57	🇺🇸 Allegiant Air	1 in 1,530	0.07%	▲ 49	4.59	2	964
58	🇧🇷 LATAM Brazil	1 in 1,558	0.06%	▲ 50	4.59	3	1,449
59	🇩🇪 Eurowings	1 in 1,735	0.06%	▲ 51	4.63	2	965
60	🇸🇪 SAS Scandinavia	1 in 1,930	0.05%	▲ 52	4.67	2	963
61	🇺🇸 Spirit Airlines	1 in 1,940	0.05%	▲ 53	4.67	2	966
62	🇦🇪 flydubai	1 in 1,967	0.05%	▲ 54	4.68	1	484
63	🇺🇸 Hawaiian Airlines	1 in 2,108	0.05%	▲ 55	4.70	1	481
64	🇵🇭 Philippine Airlines	1 in 2,136	0.05%	▲ 56	4.70	1	482
65	🇹🇼 EVA Air	1 in 2,385	0.04%	▲ 57	4.73	1	483
66	🇲🇾 Malaysia Airlines	1 in 2,647	0.04%	▲ 58	4.76	1	482
67	🇳🇱 Transavia	1 in 2,819	0.04%	▲ 59	4.78	1	485
68	🇦🇺 Virgin Australia	1 in 3,212	0.03%	▲ 60	4.80	1	483
69	🇸🇦 Saudia	1 in 5,881	0.02%	▲ 61	4.89	1	483
70	🇯🇵 ANA	1 in 7,342	0.01%	▲ 62	4.91	1	485
71	🇨🇳 China Eastern	1 in 8,162	0.01%	▲ 63	4.92	2	968
72	🇨🇳 China Southern	1 in 8,622	0.01%	▲ 64	4.93	2	971
73	🇨🇳 Air China	1 in 12,449	0.01%	▲ 65	4.95	1	484
+=	Median					1 in 884	0.11%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇺🇸 Sea-Tac	Seattle	1 in 33	3.06%	▲ 1	0.25	26	120,024
2	🇮🇳 Gandhi	Delhi	1 in 77	1.31%	▲ 2	0.25	15	69,253
3	🇮🇳 Shivaji	Mumbai	1 in 95	1.05%	▲ 3	0.25	9	41,551
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,847
5	🇨🇦 Pearson	Toronto	1 in 122	0.82%	▲ 5	0.25	7	32,321
6	🇧🇪 Brussels	Brussels	1 in 133	0.75%	▲ 6	0.25	3	13,848
7	🇬🇧 Heathrow	London	1 in 157	0.64%	▲ 7	0.96	9	41,554
8	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 8	2.61	3	13,852
9	🇺🇸 Dallas/Fort Worth	Dallas	1 in 303	0.33%	▲ 9	2.91	4	18,468
10	🇺🇸 Denver	Denver, CO	1 in 370	0.27%	▲ 10	3.29	3	13,850
11	🇩🇪 Frankfurt	Frankfurt	1 in 389	0.26%	▲ 11	3.37	3	13,849
12	🇺🇸 Liberty	Newark, NJ	1 in 392	0.25%	▲ 12	3.39	2	9,232
13	🇬🇧 Gatwick	London	1 in 412	0.24%	▲ 13	3.46	2	9,232
14	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 14	3.47	3	13,849
15	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 15	3.82	2	9,234
16	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 16	3.87	2	9,235
17	🇹🇷 Istanbul	Istanbul	1 in 578	0.17%	▲ 17	3.90	2	9,233
18	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 18	4.21	1	4,616
19	🇲🇽 Juárez	Mexico City	1 in 809	0.12%	▲ 19	4.22	1	4,616
20	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 20	4.26	1	4,617
21	🇫🇷 Charles de Gaulle	Paris	1 in 1,256	0.08%	▲ 21	4.50	1	4,617
22	🇺🇸 LAX	Los Angeles	1 in 1,529	0.07%	▲ 22	4.59	1	4,617
+=	Median						1 in 391	0.26%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 94	1.07%	0.25	75	36,293
2	Latin America	1 in 498	0.20%	3.09	36	17,402
3	Europe	1 in 797	0.13%	3.81	163	78,648
4	Middle East	1 in 865	0.12%	3.90	51	24,618
5	North America	1 in 884	0.11%	3.92	170	82,244
6	Asia	1 in 1,286	0.08%	4.26	148	71,591
7	Oceania	1 in 1,536	0.07%	4.38	5	2,417

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇰🇪 Kenya	1 in 45	2.21%	0.25	28	13,554
2	🇿🇦 South Africa	1 in 89	1.13%	0.25	23	11,085
3	🇪🇹 Ethiopia	1 in 99	1.01%	0.25	22	10,683
4	🇮🇳 India	1 in 102	0.98%	0.25	118	57,072
5	🇦🇷 Argentina	1 in 142	0.70%	0.25	13	6,273
6	🇶🇦 Qatar	1 in 334	0.30%	2.15	21	10,132
7	🇪🇸 Spain	1 in 365	0.27%	2.40	33	15,903
8	🇲🇽 Mexico	1 in 377	0.27%	2.48	6	2,891
9	🇯🇴 Jordan	1 in 382	0.26%	2.51	2	965
10	🇳🇱 Netherlands	1 in 487	0.21%	3.05	15	7,230
11	🇨🇴 Colombia	1 in 498	0.20%	3.09	11	5,342
12	🇮🇪 Ireland	1 in 572	0.17%	3.34	14	6,769
13	🇬🇧 United Kingdom	1 in 684	0.15%	3.61	51	24,583
14	🇭🇺 Hungary	1 in 699	0.14%	3.64	3	1,450
15	🇱🇰 Sri Lanka	1 in 701	0.14%	3.65	1	482
16	🇨🇦 Canada	1 in 777	0.13%	3.78	19	9,186
17	🇫🇷 France	1 in 797	0.13%	3.81	9	4,358
18	🇦🇿 Azerbaijan	1 in 798	0.13%	3.81	1	482
19	🇦🇪 United Arab Emirates	1 in 854	0.12%	3.89	20	9,647
20	🇪🇬 Egypt	1 in 859	0.12%	3.89	2	965
21	🇮🇹 Italy	1 in 866	0.12%	3.90	4	1,933
22	🇲🇦 Morocco	1 in 870	0.11%	3.91	2	972
23	🇴🇲 Oman	1 in 870	0.11%	3.91	4	1,943
24	🇩🇪 Germany	1 in 894	0.11%	3.94	16	7,724
25	🇸🇬 Singapore	1 in 918	0.11%	3.96	4	1,942
26	🇺🇸 United States	1 in 942	0.11%	3.99	151	73,058
27	🇵🇦 Panama	1 in 967	0.10%	4.02	3	1,446
28	🇨🇭 Switzerland	1 in 982	0.10%	4.03	2	970
29	🇵🇰 Pakistan	1 in 1,049	0.10%	4.09	1	483
30	🇹🇷 Turkey	1 in 1,060	0.09%	4.10	13	6,280
31	🇧🇪 Belgium	1 in 1,206	0.08%	4.21	1	484
32	🇮🇩 Indonesia	1 in 1,349	0.07%	4.30	6	2,904
33	🇭🇰 Hong Kong	1 in 1,362	0.07%	4.30	3	1,444
34	🇮🇱 Israel	1 in 1,466	0.07%	4.35	1	482
35	🇲🇾 Malaysia	1 in 1,524	0.07%	4.38	6	2,908
36	🇦🇺 Australia	1 in 1,536	0.07%	4.38	5	2,417
37	🇧🇷 Brazil	1 in 1,558	0.06%	4.39	3	1,449
38	🇸🇪 Sweden	1 in 1,930	0.05%	4.51	2	963
39	🇵🇭 Philippines	1 in 2,136	0.05%	4.56	1	482
40	🇹🇼 Taiwan	1 in 2,385	0.04%	4.60	1	483
41	🇸🇦 Saudi Arabia	1 in 5,881	0.02%	4.84	1	483
42	🇯🇵 Japan	1 in 7,342	0.01%	4.87	1	485
43	🇨🇳 China	1 in 8,622	0.01%	4.89	5	2,422

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇰🇪 Kenya Airways
🥈 🇿🇦 South African		🥉 🇮🇳 IndiGo

	🏆 🇨🇳 Air China
🥈 🇨🇳 China Southern		🥉 🇨🇳 China Eastern

🧳💨 Luggage Losers