LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 39,173 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇨🇦 Air Canada 1 in 1310.76%=0.254521,734
2🇮🇪 Aer Lingus 1 in 1370.73%=0.38136,272
3🇮🇳 IndiGo 1 in 1910.52%▼ 111.683215,442
4🇬🇧 British Airways 1 in 1930.52%=1.734421,286
5🇮🇪 Ryanair 1 in 2040.49%▼ 71.906431,051
6🇺🇸 American Airlines 1 in 2310.43%▼ 112.2613163,164
7🇮🇳 SpiceJet 1 in 2430.41%▼ 162.4083,853
8🇨🇭 Swiss 1 in 2450.41%▼ 22.4283,883
9🇳🇱 KLM 1 in 2670.37%▲ 12.63146,735
10🇦🇪 Etihad Airways 1 in 2730.37%▼ 302.68136,255
11🇮🇳 Air India 1 in 2830.35%▼ 272.76167,716
12🇪🇸 Iberia 1 in 2860.35%▼ 42.7994,348
13🇲🇽 Aeromexico 1 in 3220.31%▲ 73.0373,389
14🇿🇦 South African 1 in 3400.29%▼ 263.1462,889
15🇪🇹 Ethiopian Airlines 1 in 3650.27%▲ 123.2662,907
16🇬🇧 Virgin Atlantic 1 in 3820.26%▲ 93.3441,931
17🇺🇸 Frontier Airlines 1 in 4230.24%▲ 23.5062,908
18🇺🇸 JetBlue 1 in 4410.23%▲ 73.56188,715
19🇬🇧 easyJet 1 in 4910.20%▼ 93.71157,284
20🇪🇸 Vueling 1 in 5180.19%▼ 153.7873,384
21🇺🇸 United Airlines 1 in 5390.19%▼ 43.824421,251
22🇪🇬 EgyptAir 1 in 5740.17%▼ 183.9031,447
23🇺🇸 Delta Air Lines 1 in 6150.16%▼ 43.974421,251
24🇰🇪 Kenya Airways 1 in 6340.16%▲ 194.002969
25🇶🇦 Qatar Airways 1 in 6380.16%▼ 94.01115,297
26🇬🇧 Jet2 1 in 6740.15%▼ 144.0641,937
27🇹🇷 Turkish Airlines 1 in 6940.14%▼ 64.09157,287
28🇦🇪 Air Arabia 1 in 7170.14%▲ 44.1231,457
29🇫🇷 Air France 1 in 7190.14%▲ 94.12104,831
30🇪🇸 Air Europa 1 in 7280.14%▲ 124.132971
31🇯🇴 Royal Jordanian 1 in 7650.13%▼ 94.171482
32🇬🇷 Aegean Airlines 1 in 7770.13%▼ 84.182969
33🇦🇺 Qantas 1 in 8040.12%▼ 74.2152,427
34🇲🇾 Malaysia Airlines 1 in 8780.11%▼ 64.2831,452
35🇩🇪 Lufthansa 1 in 9380.11%▲ 164.3394,339
36🇷🇸 Air Serbia 1 in 9540.10%▲ 274.341483
37🇺🇸 Allegiant Air 1 in 1,0150.10%▼ 34.3831,453
38🇲🇾 Air Asia 1 in 1,0800.09%▼ 24.4152,404
39🇨🇴 Avianca 1 in 1,1010.09%=4.4252,413
40🇦🇪 Emirates 1 in 1,1030.09%=4.4373,398
41🇺🇸 Southwest Airlines 1 in 1,1130.09%▲ 54.43209,617
42🇳🇴 Norwegian 1 in 1,1730.09%▲ 294.462969
43🇸🇦 Saudia 1 in 1,1810.08%▲ 114.4652,406
44🇹🇷 Pegasus Airlines 1 in 1,1950.08%▲ 184.472965
45🇸🇬 Singapore Airlines 1 in 1,2320.08%▲ 244.4931,447
46🇫🇮 Finnair 1 in 1,2540.08%▲ 174.502968
47🇹🇭 Thai Airways 1 in 1,2920.08%▲ 74.512963
48🇵🇦 COPA Airlines 1 in 1,4440.07%▲ 84.562969
49🇦🇺 Virgin Australia 1 in 1,6010.06%▲ 94.602969
50🇮🇹 ITA Airways 1 in 1,7390.06%▲ 104.642963
51🇦🇷 Aerolineas Argentinas 1 in 1,8420.05%▲ 294.661484
52🇺🇸 Spirit Airlines 1 in 1,9360.05%▲ 124.672968
53🇭🇰 Cathay Pacific 1 in 2,0430.05%▲ 164.692963
54🇭🇺 Wizz Air 1 in 2,0990.05%▲ 144.701483
55🇺🇸 Hawaiian Airlines 1 in 2,1070.05%▲ 154.701481
56🇦🇺 Jetstar 1 in 2,6580.04%▲ 264.761485
57🇳🇱 Transavia 1 in 2,8210.04%▲ 264.781485
58🇴🇲 Oman Air 1 in 3,4860.03%▲ 184.821485
59🇧🇷 GOL Airlines 1 in 3,7510.03%▲ 194.831483
60🇨🇦 WestJet Airlines 1 in 3,8860.03%▲ 204.841482
61🇨🇱 LATAM Chile 1 in 3,9030.03%▲ 214.841484
62🇧🇷 LATAM Brazil 1 in 4,6940.02%▲ 224.871481
63🇯🇵 Japan Airlines (JAL) 1 in 5,2340.02%▲ 234.881481
64🇯🇵 ANA 1 in 7,4060.01%▲ 244.911481
65🇨🇳 China Eastern 1 in 16,3750.01%▲ 254.961482
+= Median 1 in 8040.12%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇨🇦 Air Canada
🥈
🇮🇪 Aer Lingus 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇯🇵 ANA 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 571.76%▲ 10.251569,249
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,617
3🇮🇳 Gandhi Delhi 1 in 641.57%▲ 30.251883,086
4🇲🇽 Juárez Mexico City 1 in 1350.74%▲ 40.30627,692
5🇬🇧 Gatwick London 1 in 1370.73%▲ 50.39627,703
6🇬🇧 Stansted London 1 in 1470.68%▲ 60.6829,233
7🇳🇱 Schiphol Amsterdam 1 in 1770.56%▲ 71.42732,321
8🇺🇸 Miami Miami 1 in 1990.50%▲ 81.82418,469
9🇬🇧 Heathrow London 1 in 2350.43%▲ 92.31627,702
10🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 102.64418,462
11🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 113.29313,852
12🇺🇸 LAX Los Angeles 1 in 3820.26%▲ 123.34418,468
13🇧🇪 Brussels Brussels 1 in 3980.25%▲ 133.4114,616
14🇺🇸 Orlando Orlando, FL 1 in 4030.25%▲ 143.4329,234
15🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 153.49313,851
16🇶🇦 Hamad Doha 1 in 6750.15%▲ 164.0614,616
17🇮🇹 Fiumicino Rome 1 in 7410.13%▲ 174.1514,616
18🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 184.2414,617
19🇨🇦 Pearson Toronto 1 in 8510.12%▲ 194.2614,617
20🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 204.3714,615
21🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 214.4014,616
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,616
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 234.6614,616
+= Median 1 in 3820.26%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3650.27%2.40146,765
2North America1 in 6150.16%3.45315152,024
3Europe1 in 7060.14%3.65231111,822
4Middle East1 in 7400.14%3.724421,227
5Asia1 in 1,2320.08%4.237435,684
6Oceania1 in 1,6010.06%4.4183,881
7Latin America1 in 1,8420.05%4.48188,703


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇪 Ireland1 in 1640.61%0.257737,323
2🇮🇳 India1 in 2430.41%1.095627,011
3🇨🇭 Switzerland1 in 2450.41%1.1383,883
4🇨🇦 Canada1 in 2540.39%1.274622,216
5🇲🇽 Mexico1 in 3220.31%2.0573,389
6🇿🇦 South Africa1 in 3400.29%2.2162,889
7🇪🇹 Ethiopia1 in 3650.27%2.4062,907
8🇬🇧 United Kingdom1 in 4300.23%2.796732,438
9🇳🇱 Netherlands1 in 4880.21%3.05157,220
10🇪🇸 Spain1 in 5180.19%3.16188,703
11🇪🇬 Egypt1 in 5740.17%3.3431,447
12🇺🇸 United States1 in 6150.16%3.45269129,808
13🇰🇪 Kenya1 in 6340.16%3.502969
14🇶🇦 Qatar1 in 6380.16%3.51115,297
15🇦🇪 United Arab Emirates1 in 7170.14%3.682311,110
16🇫🇷 France1 in 7190.14%3.68104,831
17🇯🇴 Jordan1 in 7650.13%3.761482
18🇬🇷 Greece1 in 7770.13%3.782969
19🇹🇷 Turkey1 in 8780.11%3.92178,251
20🇩🇪 Germany1 in 9380.11%3.9994,339
21🇷🇸 Serbia1 in 9540.10%4.001483
22🇲🇾 Malaysia1 in 9690.10%4.0283,855
23🇨🇴 Colombia1 in 1,1010.09%4.1452,413
24🇳🇴 Norway1 in 1,1730.09%4.192969
25🇸🇦 Saudi Arabia1 in 1,1810.08%4.2052,406
26🇸🇬 Singapore1 in 1,2320.08%4.2331,447
27🇫🇮 Finland1 in 1,2540.08%4.242968
28🇹🇭 Thailand1 in 1,2920.08%4.262963
29🇵🇦 Panama1 in 1,4440.07%4.342969
30🇦🇺 Australia1 in 1,6010.06%4.4183,881
31🇮🇹 Italy1 in 1,7390.06%4.452963
32🇦🇷 Argentina1 in 1,8420.05%4.481484
33🇭🇰 Hong Kong1 in 2,0430.05%4.532963
34🇭🇺 Hungary1 in 2,0990.05%4.551483
35🇴🇲 Oman1 in 3,4860.03%4.731485
36🇨🇱 Chile1 in 3,9030.03%4.761484
37🇧🇷 Brazil1 in 4,1700.02%4.772964
38🇯🇵 Japan1 in 6,1340.02%4.852963
39🇨🇳 China1 in 16,3750.01%4.941482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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