LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 38,711 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 2100.48%▲ 11.992914,021
2🇿🇦 South African 1 in 2260.44%▲ 22.2094,351
3🇦🇪 Etihad Airways 1 in 2930.34%▲ 32.84125,826
4🇮🇪 Aer Lingus 1 in 2970.34%▲ 42.8762,892
5🇺🇸 Frontier Airlines 1 in 3170.32%▲ 53.0083,873
6🇮🇳 SpiceJet 1 in 3220.31%▲ 63.0462,907
7🇬🇧 British Airways 1 in 3410.29%▲ 73.142512,067
8🇳🇱 KLM 1 in 3710.27%▲ 83.29104,847
9🇺🇸 American Airlines 1 in 3730.27%▲ 93.308139,145
10🇮🇳 Air India 1 in 4090.24%▲ 103.45115,330
11🇨🇦 Air Canada 1 in 4930.20%▲ 113.72125,796
12🇪🇬 EgyptAir 1 in 5740.17%▲ 123.9031,447
13🇨🇭 Swiss 1 in 6540.15%▲ 134.0331,456
14🇲🇽 Aeromexico 1 in 7500.13%▲ 144.1631,455
15🇬🇧 Virgin Atlantic 1 in 7610.13%▲ 154.172969
16🇯🇴 Royal Jordanian 1 in 7630.13%▲ 164.171483
17🇦🇺 Qantas 1 in 8100.12%▲ 174.2252,410
18🇪🇸 Iberia 1 in 8590.12%▲ 184.2631,449
19🇺🇸 United Airlines 1 in 9890.10%▲ 194.362411,577
20🇺🇸 Delta Air Lines 1 in 1,1800.08%▲ 204.462311,071
21🇹🇷 Pegasus Airlines 1 in 1,1880.08%▲ 214.472970
22🇪🇸 Vueling 1 in 1,2030.08%▲ 224.4731,456
23🇸🇬 Singapore Airlines 1 in 1,2230.08%▲ 234.4831,457
24🇰🇪 Kenya Airways 1 in 1,2740.08%▲ 244.501483
25🇲🇾 Malaysia Airlines 1 in 1,3230.08%▲ 254.522964
26🇪🇸 Air Europa 1 in 1,4620.07%▲ 264.571483
27🇺🇸 Allegiant Air 1 in 1,5250.07%▲ 274.582967
28🇶🇦 Qatar Airways 1 in 1,7570.06%▲ 284.6441,923
29🇲🇾 Air Asia 1 in 1,7970.06%▲ 294.6531,445
30🇺🇸 Spirit Airlines 1 in 1,9430.05%▲ 304.672965
31🇺🇸 Southwest Airlines 1 in 2,0040.05%▲ 314.68115,342
32🇹🇷 Turkish Airlines 1 in 2,0850.05%▲ 324.7052,425
33🇺🇸 Hawaiian Airlines 1 in 2,0890.05%▲ 334.701485
34🇭🇺 Wizz Air 1 in 2,1010.05%▲ 344.701483
35🇦🇪 Air Arabia 1 in 2,1510.05%▲ 354.711486
36🇹🇭 Thai Airways 1 in 2,5770.04%▲ 364.751483
37🇦🇪 Emirates 1 in 2,5910.04%▲ 374.7631,447
38🇺🇸 JetBlue 1 in 2,6500.04%▲ 384.7631,449
39🇩🇪 Lufthansa 1 in 2,8150.04%▲ 394.7731,447
40🇦🇺 Virgin Australia 1 in 3,2280.03%▲ 404.801481
41🇮🇪 Ryanair 1 in 3,2840.03%▲ 414.8141,932
42🇮🇹 ITA Airways 1 in 3,4650.03%▲ 424.821483
43🇫🇷 Air France 1 in 3,6000.03%▲ 434.822965
44🇬🇧 easyJet 1 in 3,7230.03%▲ 444.832962
45🇸🇪 SAS Scandinavia 1 in 3,8560.03%▲ 454.841482
46🇨🇦 WestJet Airlines 1 in 3,8760.03%▲ 464.841484
47🇧🇷 LATAM Brazil 1 in 4,6910.02%▲ 474.861481
48🇯🇵 Japan Airlines (JAL) 1 in 5,2240.02%▲ 484.881482
49🇸🇦 Saudia 1 in 5,8800.02%▲ 494.891483
50🇺🇸 Alaska Airlines 1 in 10,1710.01%▲ 504.941483
51🇨🇳 China Eastern 1 in 16,3070.01%▲ 514.961484
+= Median 1 in 1,4620.07%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇿🇦 South African 		                  🥉
🇦🇪 Etihad Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇸🇦 Saudia


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 551.83%▲ 10.252196,935
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,616
3🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 30.251255,409
4🇳🇱 Schiphol Amsterdam 1 in 1380.73%▲ 40.40941,548
5🇺🇸 Orlando Orlando, FL 1 in 2010.50%▲ 51.85418,467
6🇬🇧 Gatwick London 1 in 2060.49%▲ 61.93418,469
7🇺🇸 John F. Kennedy New York City 1 in 2150.47%▲ 72.05523,081
8🇺🇸 Miami Miami 1 in 2660.38%▲ 82.62313,847
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,848
10🇬🇧 Stansted London 1 in 2930.34%▲ 102.8414,617
11🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 112.98418,465
12🇶🇦 Hamad Doha 1 in 3370.30%▲ 123.1229,234
13🇬🇧 Heathrow London 1 in 3530.28%▲ 133.20418,465
14🇧🇪 Brussels Brussels 1 in 3980.25%▲ 143.4114,617
15🇨🇦 Pearson Toronto 1 in 4260.24%▲ 153.5129,234
16🇬🇧 Luton London 1 in 4880.20%▲ 163.7014,617
17🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 173.76313,846
18🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 184.1229,232
19🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 194.1414,616
20🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 204.1914,615
21🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 214.3714,617
22🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 224.4014,617
23🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 234.4414,617
24🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 244.4814,616
25🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 254.6014,616
26🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 264.6614,615
+= Median 1 in 3740.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3840.26%2.53104,834
2Latin America1 in 1,2930.08%4.2741,936
3Oceania1 in 1,2950.08%4.2762,891
4Asia1 in 1,3230.08%4.285727,572
5Europe1 in 1,4620.07%4.357435,766
6North America1 in 1,7090.06%4.4416981,637
7Middle East1 in 1,7570.06%4.462512,095


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇿🇦 South Africa1 in 2260.44%0.8094,351
2🇮🇳 India1 in 3220.31%2.054622,258
3🇳🇱 Netherlands1 in 3710.27%2.44104,847
4🇮🇪 Ireland1 in 5460.18%3.26104,825
5🇪🇬 Egypt1 in 5740.17%3.3431,447
6🇨🇭 Switzerland1 in 6540.15%3.5531,456
7🇲🇽 Mexico1 in 7500.13%3.7331,455
8🇬🇧 United Kingdom1 in 7610.13%3.752913,997
9🇯🇴 Jordan1 in 7630.13%3.751483
10🇨🇦 Canada1 in 8750.11%3.91136,279
11🇪🇸 Spain1 in 1,2030.08%4.2173,388
12🇸🇬 Singapore1 in 1,2230.08%4.2231,457
13🇰🇪 Kenya1 in 1,2740.08%4.251483
14🇦🇺 Australia1 in 1,2950.08%4.2762,891
15🇹🇷 Turkey1 in 1,5130.07%4.3773,395
16🇲🇾 Malaysia1 in 1,5240.07%4.3852,408
17🇺🇸 United States1 in 1,7090.06%4.4415675,358
18🇶🇦 Qatar1 in 1,7570.06%4.4641,923
19🇭🇺 Hungary1 in 2,1010.05%4.551483
20🇦🇪 United Arab Emirates1 in 2,1510.05%4.56167,758
21🇹🇭 Thailand1 in 2,5770.04%4.631483
22🇩🇪 Germany1 in 2,8150.04%4.6631,447
23🇮🇹 Italy1 in 3,4650.03%4.731483
24🇫🇷 France1 in 3,6000.03%4.742965
25🇸🇪 Sweden1 in 3,8560.03%4.751482
26🇧🇷 Brazil1 in 4,6910.02%4.801481
27🇯🇵 Japan1 in 5,2240.02%4.821482
28🇸🇦 Saudi Arabia1 in 5,8800.02%4.841483
29🇨🇳 China1 in 16,3070.01%4.941484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY AIRLINE LIST AND LUGGAGELOSERS.COM AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE. THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF AIRLINE LIST AND LUGGAGELOSERS.COM. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, AIRLINE LIST AND LUGGAGELOSERS.COM TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.