LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 41,585 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1290.78%▲ 10.256631,922
2🇮🇪 Aer Lingus 1 in 1480.68%▲ 20.72125,815
3🇪🇸 Iberia 1 in 1610.62%▲ 31.06167,750
4🇰🇪 Kenya Airways 1 in 1810.55%▲ 41.5173,388
5🇪🇸 Vueling 1 in 1900.53%▲ 51.67199,201
6🇮🇳 SpiceJet 1 in 1940.51%▲ 61.74104,825
7🇮🇳 IndiGo 1 in 2190.46%▲ 72.102813,490
8🇨🇭 Swiss 1 in 2470.41%▲ 82.4383,864
9🇨🇦 Air Canada 1 in 2580.39%▲ 92.552311,067
10🇨🇦 WestJet Airlines 1 in 2600.38%▲ 102.56157,215
11🇨🇴 Avianca 1 in 2610.38%▲ 112.572110,199
12🇬🇧 easyJet 1 in 3100.32%▲ 122.962411,558
13🇮🇳 Air India 1 in 3230.31%▲ 133.04146,750
14🇪🇬 EgyptAir 1 in 3420.29%▲ 143.1552,425
15🇮🇪 Ryanair 1 in 3460.29%▲ 153.173818,334
16🇳🇱 KLM 1 in 3710.27%▲ 163.29104,848
17🇮🇹 ITA Airways 1 in 3840.26%▲ 173.3594,362
18🇺🇸 Frontier Airlines 1 in 4230.24%▲ 183.5062,906
19🇦🇪 Etihad Airways 1 in 4420.23%▲ 193.5783,854
20🇺🇸 American Airlines 1 in 4520.22%▲ 203.606732,319
21🇦🇪 Emirates 1 in 4840.21%▲ 213.69167,750
22🇪🇸 Air Europa 1 in 4900.20%▲ 223.7131,444
23🇩🇪 Lufthansa 1 in 4980.20%▲ 233.73178,182
24🇶🇦 Qatar Airways 1 in 5010.20%▲ 243.73146,753
25🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 253.7631,447
26🇫🇷 Air France 1 in 5500.18%▲ 263.85136,311
27🇲🇽 Aeromexico 1 in 5660.18%▲ 273.8841,927
28🇺🇸 United Airlines 1 in 5750.17%▲ 283.904119,912
29🇧🇪 Brussels Airlines 1 in 6030.17%▲ 293.952969
30🇦🇺 Qantas 1 in 6730.15%▲ 304.0662,898
31🇿🇦 South African 1 in 6790.15%▲ 314.0731,447
32🇭🇺 Wizz Air 1 in 7020.14%▲ 324.1031,445
33🇪🇹 Ethiopian Airlines 1 in 7350.14%▲ 334.1431,443
34🇯🇴 Royal Jordanian 1 in 7650.13%▲ 344.171482
35🇺🇸 Delta Air Lines 1 in 8720.11%▲ 354.273114,972
36🇬🇧 Jet2 1 in 9040.11%▲ 364.3031,444
37🇷🇸 Air Serbia 1 in 9550.10%▲ 374.341482
38🇵🇰 Pakistan International Airlines 1 in 1,0460.10%▲ 384.391485
39🇰🇿 Air Astana 1 in 1,0520.10%▲ 394.401482
40🇺🇸 JetBlue 1 in 1,1360.09%▲ 404.4473,382
41🇹🇷 Turkish Airlines 1 in 1,1610.09%▲ 414.4594,355
42🇸🇬 Singapore Airlines 1 in 1,2310.08%▲ 424.4931,448
43🇫🇮 Finnair 1 in 1,2590.08%▲ 434.502964
44🇺🇸 Southwest Airlines 1 in 1,3060.08%▲ 444.51178,202
45🇦🇺 Jetstar 1 in 1,3410.07%▲ 454.532963
46🇬🇷 Aegean Airlines 1 in 1,5530.06%▲ 464.591485
47🇴🇲 Oman Air 1 in 1,7500.06%▲ 474.642966
48🇳🇿 Air New Zealand 1 in 1,9370.05%▲ 484.671484
49🇸🇦 Saudia 1 in 1,9580.05%▲ 494.6831,452
50🇨🇱 LATAM Chile 1 in 1,9610.05%▲ 504.682964
51🇭🇰 Cathay Pacific 1 in 2,0360.05%▲ 514.692966
52🇺🇸 Alaska Airlines 1 in 2,0440.05%▲ 524.6952,405
53🇺🇸 Hawaiian Airlines 1 in 2,0940.05%▲ 534.701484
54🇳🇴 Norwegian 1 in 2,3400.04%▲ 544.731486
55🇧🇷 LATAM Brazil 1 in 2,3440.04%▲ 554.732964
56🇹🇷 Pegasus Airlines 1 in 2,3740.04%▲ 564.731485
57🇲🇾 Malaysia Airlines 1 in 2,6450.04%▲ 574.761482
58🇻🇳 Vietnam Airlines 1 in 2,7350.04%▲ 584.771483
59🇳🇱 Transavia 1 in 2,8370.04%▲ 594.781482
60🇦🇺 Virgin Australia 1 in 3,1980.03%▲ 604.801485
61🇩🇪 Eurowings 1 in 3,4790.03%▲ 614.821481
62🇸🇪 SAS Scandinavia 1 in 3,8640.03%▲ 624.841481
63🇸🇬 Scoot 1 in 4,1480.02%▲ 634.851485
64🇨🇳 Sichuan Airlines 1 in 4,5870.02%▲ 644.861486
+= Median 1 in 7180.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Sichuan Airlines
🥈
🇸🇬 Scoot 		                  🥉
🇸🇪 SAS Scandinavia


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 195.15%▲ 10.2544203,102
2🇬🇧 Stansted London 1 in 731.36%▲ 20.25418,463
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,785
4🇬🇧 Gatwick London 1 in 1650.61%▲ 41.16523,077
5🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 51.58627,696
6🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 61.87418,470
7🇮🇳 Gandhi Delhi 1 in 2300.44%▲ 72.24523,080
8🇨🇭 Zurich Zurich 1 in 2610.38%▲ 82.5829,232
9🇺🇸 Miami Miami 1 in 2660.38%▲ 92.62313,847
10🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 102.83418,463
11🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 113.25418,467
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,232
13🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 133.49313,848
14🇨🇦 Pearson Toronto 1 in 4260.24%▲ 143.5129,234
15🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 153.5229,235
16🇦🇪 Dubai Dubai 1 in 5320.19%▲ 163.81313,850
17🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 173.9829,233
18🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 184.1914,616
19🇪🇸 Barajas Madrid 1 in 9660.10%▲ 194.3414,617
20🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 204.4114,617
21🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 214.4414,615
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,616
+= Median 1 in 3640.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Middle East1 in 5010.20%3.104923,682
2Europe1 in 5500.18%3.27264127,597
3Africa1 in 6790.15%3.60136,279
4North America1 in 6930.14%3.63213102,864
5Latin America1 in 8790.11%3.922914,053
6Asia1 in 1,2310.08%4.236330,381
7Oceania1 in 1,5850.06%4.40104,829


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1810.55%0.2573,388
2🇪🇸 Spain1 in 1900.53%0.253818,395
3🇮🇪 Ireland1 in 2070.48%0.425024,149
4🇮🇳 India1 in 2190.46%0.665225,065
5🇨🇭 Switzerland1 in 2470.41%1.1583,864
6🇨🇦 Canada1 in 2590.39%1.333818,281
7🇨🇴 Colombia1 in 2610.38%1.352110,199
8🇪🇬 Egypt1 in 3420.29%2.2252,425
9🇮🇹 Italy1 in 3840.26%2.5394,362
10🇬🇧 United Kingdom1 in 3850.26%2.539646,371
11🇦🇪 United Arab Emirates1 in 4620.22%2.942411,604
12🇶🇦 Qatar1 in 5010.20%3.10146,753
13🇫🇷 France1 in 5500.18%3.27136,311
14🇲🇽 Mexico1 in 5660.18%3.3241,927
15🇧🇪 Belgium1 in 6030.17%3.422969
16🇳🇱 Netherlands1 in 6560.15%3.55115,330
17🇿🇦 South Africa1 in 6790.15%3.6031,447
18🇭🇺 Hungary1 in 7020.14%3.6531,445
19🇪🇹 Ethiopia1 in 7350.14%3.7131,443
20🇯🇴 Jordan1 in 7650.13%3.761482
21🇩🇪 Germany1 in 8710.11%3.91188,663
22🇷🇸 Serbia1 in 9550.10%4.011482
23🇺🇸 United States1 in 9870.10%4.0417584,583
24🇵🇰 Pakistan1 in 1,0460.10%4.091485
25🇰🇿 Kazakhstan1 in 1,0520.10%4.101482
26🇫🇮 Finland1 in 1,2590.08%4.252964
27🇦🇺 Australia1 in 1,3410.07%4.2994,346
28🇬🇷 Greece1 in 1,5530.06%4.391485
29🇹🇷 Turkey1 in 1,5590.06%4.39104,840
30🇴🇲 Oman1 in 1,7500.06%4.462966
31🇸🇬 Singapore1 in 1,8980.05%4.5041,933
32🇳🇿 New Zealand1 in 1,9370.05%4.511484
33🇸🇦 Saudi Arabia1 in 1,9580.05%4.5131,452
34🇨🇱 Chile1 in 1,9610.05%4.522964
35🇭🇰 Hong Kong1 in 2,0360.05%4.532966
36🇳🇴 Norway1 in 2,3400.04%4.591486
37🇧🇷 Brazil1 in 2,3440.04%4.592964
38🇲🇾 Malaysia1 in 2,6450.04%4.641482
39🇻🇳 Vietnam1 in 2,7350.04%4.651483
40🇸🇪 Sweden1 in 3,8640.03%4.751481
41🇨🇳 China1 in 4,5870.02%4.791486

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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