LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 36,350 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 961.05%▲ 10.254722,817
2🇰🇪 Kenya Airways 1 in 1050.95%▲ 20.25125,829
3🇺🇸 Frontier Airlines 1 in 1060.95%▲ 30.252411,615
4🇮🇳 SpiceJet 1 in 1290.78%▲ 40.25157,278
5🇶🇦 Qatar Airways 1 in 1350.74%▲ 50.305225,073
6🇪🇸 Iberia 1 in 1440.70%▲ 60.59188,663
7🇮🇳 IndiGo 1 in 1520.66%▲ 70.834019,411
8🇦🇪 Etihad Airways 1 in 2360.42%▲ 82.32157,215
9🇮🇸 Icelandair 1 in 2770.36%▲ 92.7141,941
10🇨🇦 Air Canada 1 in 2970.34%▲ 102.87209,617
11🇹🇷 Pegasus Airlines 1 in 2980.34%▲ 112.8783,867
12🇺🇸 Southwest Airlines 1 in 3210.31%▲ 123.036933,366
13🇺🇸 Spirit Airlines 1 in 3240.31%▲ 133.05125,784
14🇸🇦 Saudia 1 in 3260.31%▲ 143.06188,717
15🇱🇰 SriLankan Airlines 1 in 3500.29%▲ 153.192967
16🇪🇹 Ethiopian Airlines 1 in 3670.27%▲ 163.2762,891
17🇬🇧 British Airways 1 in 3890.26%▲ 173.372210,577
18🇺🇸 Alaska Airlines 1 in 4070.25%▲ 183.442512,087
19🇺🇸 United Airlines 1 in 4140.24%▲ 193.475727,626
20🇨🇦 WestJet Airlines 1 in 4310.23%▲ 203.5394,346
21🇮🇪 Ryanair 1 in 5050.20%▲ 213.752612,560
22🇺🇸 American Airlines 1 in 5060.20%▲ 223.756028,852
23🇿🇦 South African 1 in 5070.20%▲ 233.7541,941
24🇦🇪 Air Arabia 1 in 5380.19%▲ 243.8241,940
25🇺🇸 Delta Air Lines 1 in 5870.17%▲ 253.924622,249
26🇮🇪 Aer Lingus 1 in 5940.17%▲ 263.9331,448
27🇺🇸 JetBlue 1 in 6100.16%▲ 273.96136,292
28🇳🇱 KLM 1 in 6210.16%▲ 283.9862,895
29🇳🇿 Air New Zealand 1 in 6450.16%▲ 294.0231,453
30🇲🇽 Aeromexico 1 in 7530.13%▲ 304.1631,450
31🇬🇧 Virgin Atlantic 1 in 7620.13%▲ 314.172968
32🇩🇪 Lufthansa 1 in 7630.13%▲ 324.17115,337
33🇯🇴 Royal Jordanian 1 in 7660.13%▲ 334.171481
34🇲🇾 Air Asia 1 in 7700.13%▲ 344.1873,372
35🇴🇲 Oman Air 1 in 8770.11%▲ 354.2841,927
36🇦🇷 Aerolineas Argentinas 1 in 9250.11%▲ 364.322963
37🇦🇪 flydubai 1 in 9810.10%▲ 374.352971
38🇦🇪 Emirates 1 in 1,1100.09%▲ 384.4373,378
39🇨🇦 Air Transat 1 in 1,1390.09%▲ 394.441486
40🇸🇬 Singapore Airlines 1 in 1,2290.08%▲ 404.4831,450
41🇲🇾 Malaysia Airlines 1 in 1,3180.08%▲ 414.522968
42🇬🇧 Jet2 1 in 1,3470.07%▲ 424.532970
43🇪🇸 Air Europa 1 in 1,4660.07%▲ 434.571482
44🇵🇭 Cebu Pacific 1 in 1,5500.06%▲ 444.591486
45🇮🇹 ITA Airways 1 in 1,7260.06%▲ 454.632970
46🇹🇷 Turkish Airlines 1 in 1,7380.06%▲ 464.6462,909
47🇫🇷 Air France 1 in 1,7950.06%▲ 474.6541,935
48🇪🇸 Vueling 1 in 1,8040.06%▲ 484.652971
49🇨🇴 Avianca 1 in 1,8420.05%▲ 494.6631,443
50🇸🇪 SAS Scandinavia 1 in 1,9190.05%▲ 504.672969
51🇨🇭 Swiss 1 in 1,9710.05%▲ 514.681483
52🇦🇺 Qantas 1 in 2,0110.05%▲ 524.692970
53🇭🇺 Wizz Air 1 in 2,1010.05%▲ 534.701483
54🇫🇮 Finnair 1 in 2,5090.04%▲ 544.751484
55🇹🇭 Thai Airways 1 in 2,5840.04%▲ 554.751482
56🇦🇹 Austrian Airlines 1 in 2,6920.04%▲ 564.761485
57🇵🇦 COPA Airlines 1 in 2,9040.03%▲ 574.781481
58🇨🇱 LATAM Chile 1 in 3,9290.03%▲ 584.841481
59🇭🇰 Cathay Pacific 1 in 4,0810.02%▲ 594.841482
60🇸🇬 Scoot 1 in 4,1780.02%▲ 604.851482
61🇮🇩 Garuda Indonesia 1 in 4,5270.02%▲ 614.861485
62🇯🇵 Japan Airlines (JAL) 1 in 5,2280.02%▲ 624.881482
63🇧🇷 Azul 1 in 6,1890.02%▲ 634.901484
64🇬🇧 easyJet 1 in 7,3740.01%▲ 644.911485
+= Median 1 in 7650.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇰🇪 Kenya Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇬🇧 easyJet
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 501.99%▲ 10.251778,481
2🇮🇳 Gandhi Delhi 1 in 641.57%▲ 20.251883,109
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,786
4🇨🇦 Pearson Toronto 1 in 1420.70%▲ 40.54627,694
5🇶🇦 Hamad Doha 1 in 1690.59%▲ 51.24418,468
6🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 61.58627,693
7🇬🇧 Gatwick London 1 in 2060.49%▲ 71.93418,464
8🇺🇸 Miami Miami 1 in 2660.38%▲ 82.62313,852
9🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 92.64313,850
10🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 102.64418,467
11🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 112.65313,852
12🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 122.93523,084
13🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 133.2829,233
14🇺🇸 Hartsfield–Jackson Atlanta 1 in 3760.27%▲ 143.32523,080
15🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 153.3929,234
16🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 163.4129,233
17🇧🇪 Brussels Brussels 1 in 3980.25%▲ 173.4114,616
18🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 183.4814,617
19🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 193.9129,235
20🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 203.9929,231
21🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 214.1229,235
22🇦🇪 Dubai Dubai 1 in 7980.13%▲ 224.2129,232
23🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 234.2514,616
24🇺🇸 McCarran Las Vegas 1 in 8780.11%▲ 244.2814,617
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,616
26🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 264.4514,616
27🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 274.4814,616
+= Median 1 in 3760.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3670.27%2.412210,662
2North America1 in 4140.24%2.71336162,320
3Middle East1 in 6320.16%3.5010349,701
4Oceania1 in 9770.10%4.0352,424
5Asia1 in 1,3180.08%4.2812259,159
6Europe1 in 1,4660.07%4.3512459,880
7Latin America1 in 2,2540.04%4.58115,302


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1050.95%0.25125,829
2🇮🇳 India1 in 1290.78%0.2510249,505
3🇶🇦 Qatar1 in 1350.74%0.255225,073
4🇮🇸 Iceland1 in 2770.36%1.5741,941
5🇸🇦 Saudi Arabia1 in 3260.31%2.09188,717
6🇱🇰 Sri Lanka1 in 3500.29%2.282967
7🇪🇹 Ethiopia1 in 3670.27%2.4162,891
8🇺🇸 United States1 in 4110.24%2.69306147,871
9🇨🇦 Canada1 in 4310.23%2.803014,449
10🇿🇦 South Africa1 in 5070.20%3.1241,941
11🇹🇷 Turkey1 in 5090.20%3.13146,776
12🇮🇪 Ireland1 in 5460.18%3.262914,008
13🇳🇱 Netherlands1 in 6210.16%3.4762,895
14🇳🇿 New Zealand1 in 6450.16%3.5331,453
15🇦🇪 United Arab Emirates1 in 6950.14%3.632813,504
16🇲🇽 Mexico1 in 7530.13%3.7431,450
17🇩🇪 Germany1 in 7630.13%3.75115,337
18🇯🇴 Jordan1 in 7660.13%3.761481
19🇴🇲 Oman1 in 8770.11%3.9241,927
20🇦🇷 Argentina1 in 9250.11%3.972963
21🇲🇾 Malaysia1 in 9720.10%4.0294,339
22🇬🇧 United Kingdom1 in 9730.10%4.022713,000
23🇪🇸 Spain1 in 1,4660.07%4.352110,116
24🇵🇭 Philippines1 in 1,5500.06%4.391486
25🇮🇹 Italy1 in 1,7260.06%4.452970
26🇫🇷 France1 in 1,7950.06%4.4741,935
27🇨🇴 Colombia1 in 1,8420.05%4.4831,443
28🇸🇬 Singapore1 in 1,8990.05%4.5041,932
29🇸🇪 Sweden1 in 1,9190.05%4.512969
30🇨🇭 Switzerland1 in 1,9710.05%4.521483
31🇦🇺 Australia1 in 2,0110.05%4.532970
32🇭🇺 Hungary1 in 2,1010.05%4.551483
33🇫🇮 Finland1 in 2,5090.04%4.621484
34🇹🇭 Thailand1 in 2,5840.04%4.631482
35🇦🇹 Austria1 in 2,6920.04%4.651485
36🇵🇦 Panama1 in 2,9040.03%4.671481
37🇨🇱 Chile1 in 3,9290.03%4.761481
38🇭🇰 Hong Kong1 in 4,0810.02%4.771482
39🇮🇩 Indonesia1 in 4,5270.02%4.791485
40🇯🇵 Japan1 in 5,2280.02%4.821482
41🇧🇷 Brazil1 in 6,1890.02%4.851484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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