LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 7 days ago from 41,549 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1120.90%▼ 30.257636,865
2🇪🇸 Iberia 1 in 1350.74%▼ 20.32199,195
3🇮🇪 Aer Lingus 1 in 1380.73%▼ 10.40136,255
4🇰🇪 Kenya Airways 1 in 1580.63%=1.0083,881
5🇪🇸 Vueling 1 in 1650.61%▲ 11.162210,617
6🇬🇧 easyJet 1 in 1680.60%▲ 21.234421,321
7🇮🇳 IndiGo 1 in 1750.57%▲ 31.383516,844
8🇮🇳 SpiceJet 1 in 1930.52%▲ 41.72104,851
9🇮🇳 Air India 1 in 2150.46%▲ 52.062110,142
10🇨🇦 Air Canada 1 in 2260.44%▲ 82.202612,620
11🇨🇴 Avianca 1 in 2300.43%▲ 102.252411,550
12🇨🇭 Swiss 1 in 2460.41%▲ 82.4283,877
13🇨🇦 WestJet Airlines 1 in 2580.39%▲ 92.55157,264
14🇮🇪 Ryanair 1 in 2780.36%▲ 102.724722,808
15🇮🇹 ITA Airways 1 in 3140.32%▲ 112.98115,340
16🇪🇬 EgyptAir 1 in 3420.29%▲ 123.1552,423
17🇪🇸 Air Europa 1 in 3640.27%▲ 133.2641,939
18🇺🇸 Frontier Airlines 1 in 3650.27%▲ 143.2673,372
19🇳🇱 KLM 1 in 3730.27%▲ 153.30104,814
20🇶🇦 Qatar Airways 1 in 3890.26%▲ 163.37188,683
21🇺🇸 American Airlines 1 in 4010.25%▲ 173.427536,373
22🇦🇪 Etihad Airways 1 in 4400.23%▲ 183.5683,879
23🇫🇷 Air France 1 in 4480.22%▲ 193.59167,748
24🇺🇸 United Airlines 1 in 4540.22%▲ 203.615225,198
25🇩🇪 Lufthansa 1 in 4660.21%▲ 223.64188,728
26🇦🇪 Emirates 1 in 4840.21%▲ 223.69167,739
27🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 233.7631,446
28🇲🇽 Aeromexico 1 in 5630.18%▲ 243.8841,936
29🇧🇪 Brussels Airlines 1 in 6070.16%▲ 253.962962
30🇱🇧 Middle East Airlines 1 in 6360.16%▲ 264.001483
31🇦🇺 Qantas 1 in 6700.15%▲ 274.0562,912
32🇬🇧 Jet2 1 in 6790.15%▲ 284.0741,925
33🇿🇦 South African 1 in 6790.15%▲ 294.0731,449
34🇭🇺 Wizz Air 1 in 7000.14%▲ 304.1031,448
35🇪🇹 Ethiopian Airlines 1 in 7310.14%▲ 314.1331,450
36🇯🇴 Royal Jordanian 1 in 7600.13%▲ 324.171485
37🇬🇷 Aegean Airlines 1 in 7830.13%▲ 334.192962
38🇦🇿 Azerbaijan Airlines 1 in 7960.13%▲ 344.201482
39🇺🇸 Delta Air Lines 1 in 8160.12%▲ 354.223316,007
40🇦🇺 Jetstar 1 in 8950.11%▲ 364.2931,442
41🇹🇷 Turkish Airlines 1 in 9490.11%▲ 374.33115,325
42🇷🇸 Air Serbia 1 in 9520.11%▲ 384.331484
43🇺🇸 JetBlue 1 in 9940.10%▲ 394.3683,864
44🇵🇰 Pakistan International Airlines 1 in 1,0500.10%▲ 404.401483
45🇰🇿 Air Astana 1 in 1,0530.10%▲ 414.401482
46🇸🇬 Singapore Airlines 1 in 1,2260.08%▲ 424.4831,454
47🇺🇸 Southwest Airlines 1 in 1,2280.08%▲ 434.48188,722
48🇫🇮 Finnair 1 in 1,2540.08%▲ 444.502968
49🇨🇱 LATAM Chile 1 in 1,3100.08%▲ 454.5231,443
50🇴🇲 Oman Air 1 in 1,7540.06%▲ 464.642964
51🇳🇿 Air New Zealand 1 in 1,9430.05%▲ 474.671482
52🇸🇦 Saudia 1 in 1,9520.05%▲ 484.6831,456
53🇺🇸 Alaska Airlines 1 in 2,0300.05%▲ 494.6952,422
54🇭🇰 Cathay Pacific 1 in 2,0370.05%▲ 504.692966
55🇺🇸 Hawaiian Airlines 1 in 2,0970.05%▲ 514.701484
56🇧🇷 LATAM Brazil 1 in 2,3380.04%▲ 524.732966
57🇳🇴 Norwegian 1 in 2,3440.04%▲ 534.731485
58🇹🇷 Pegasus Airlines 1 in 2,3930.04%▲ 544.741482
59🇲🇾 Malaysia Airlines 1 in 2,6350.04%▲ 554.761484
60🇻🇳 Vietnam Airlines 1 in 2,7430.04%▲ 564.771482
61🇳🇱 Transavia 1 in 2,8410.04%▲ 574.781481
62🇦🇺 Virgin Australia 1 in 3,2220.03%▲ 584.801482
63🇩🇪 Eurowings 1 in 3,4770.03%▲ 594.821482
64🇸🇪 SAS Scandinavia 1 in 3,8480.03%▲ 604.841483
65🇺🇸 Spirit Airlines 1 in 3,8870.03%▲ 614.841482
66🇸🇬 Scoot 1 in 4,1660.02%▲ 624.851483
67🇨🇳 Sichuan Airlines 1 in 4,6220.02%▲ 634.861482
68🇲🇾 Air Asia 1 in 5,3670.02%▲ 644.881484
69🇰🇷 Korean Air 1 in 5,5030.02%▲ 654.881483
70🇧🇷 Azul 1 in 6,2100.02%▲ 664.901482
71🇨🇳 Air China 1 in 12,4520.01%▲ 674.951484
+= Median 1 in 7600.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇧🇷 Azul 		                  🥉
🇰🇷 Korean Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 234.33%▲ 10.2537170,806
2🇬🇧 Stansted London 1 in 981.02%▲ 20.25313,847
3🇬🇧 Heathrow London 1 in 1570.64%▲ 30.96941,553
4🇮🇳 Gandhi Delhi 1 in 2300.44%▲ 42.24523,084
5🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 52.65313,849
6🇬🇧 Gatwick London 1 in 2750.36%▲ 62.69313,849
7🇺🇸 Denver Denver, CO 1 in 2780.36%▲ 72.72418,464
8🇺🇸 O'Hare Chicago 1 in 2890.35%▲ 82.81523,087
9🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 92.83418,466
10🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 103.2829,233
11🇧🇪 Brussels Brussels 1 in 3980.25%▲ 113.4114,616
12🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 123.4814,617
13🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 133.5229,233
14🇬🇧 Luton London 1 in 4880.20%▲ 143.7014,617
15🇨🇭 Zurich Zurich 1 in 5230.19%▲ 153.7914,617
16🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 163.9629,235
17🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 173.9829,233
18🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 183.9929,231
19🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 194.1914,616
20🇺🇸 Miami Miami 1 in 7970.13%▲ 204.2114,617
21🇦🇪 Dubai Dubai 1 in 7980.13%▲ 214.2129,232
22🇪🇸 Barajas Madrid 1 in 9660.10%▲ 224.3414,617
+= Median 1 in 4070.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 5100.20%3.14321155,438
2Middle East1 in 5500.18%3.275426,112
3Africa1 in 6790.15%3.60146,779
4North America1 in 8160.12%3.84241116,807
5Oceania1 in 1,2250.08%4.22115,319
6Latin America1 in 1,3100.08%4.273416,378
7Asia1 in 2,0370.05%4.538139,085


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1580.63%0.2583,881
2🇪🇸 Spain1 in 1650.61%0.254521,751
3🇮🇪 Ireland1 in 1840.54%0.256029,063
4🇮🇳 India1 in 1930.52%0.256631,837
5🇨🇴 Colombia1 in 2300.43%0.872411,550
6🇨🇦 Canada1 in 2410.41%1.064119,884
7🇨🇭 Switzerland1 in 2460.41%1.1383,877
8🇬🇧 United Kingdom1 in 2530.40%1.2412761,557
9🇮🇹 Italy1 in 3140.32%1.97115,340
10🇪🇬 Egypt1 in 3420.29%2.2352,423
11🇶🇦 Qatar1 in 3890.26%2.56188,683
12🇫🇷 France1 in 4480.22%2.88167,748
13🇦🇪 United Arab Emirates1 in 4610.22%2.942411,618
14🇲🇽 Mexico1 in 5630.18%3.3141,936
15🇧🇪 Belgium1 in 6070.16%3.442962
16🇱🇧 Lebanon1 in 6360.16%3.511483
17🇳🇱 Netherlands1 in 6600.15%3.56115,295
18🇿🇦 South Africa1 in 6790.15%3.6031,449
19🇭🇺 Hungary1 in 7000.14%3.6431,448
20🇪🇹 Ethiopia1 in 7310.14%3.7031,450
21🇯🇴 Jordan1 in 7600.13%3.751485
22🇬🇷 Greece1 in 7830.13%3.792962
23🇦🇿 Azerbaijan1 in 7960.13%3.811482
24🇩🇪 Germany1 in 8230.12%3.85199,209
25🇦🇺 Australia1 in 8950.11%3.94104,836
26🇷🇸 Serbia1 in 9520.11%4.001484
27🇺🇸 United States1 in 9940.10%4.0420096,923
28🇵🇰 Pakistan1 in 1,0500.10%4.101483
29🇰🇿 Kazakhstan1 in 1,0530.10%4.101482
30🇫🇮 Finland1 in 1,2540.08%4.242968
31🇨🇱 Chile1 in 1,3100.08%4.2731,443
32🇹🇷 Turkey1 in 1,3590.07%4.30125,806
33🇴🇲 Oman1 in 1,7540.06%4.462964
34🇸🇬 Singapore1 in 1,8940.05%4.5041,937
35🇳🇿 New Zealand1 in 1,9430.05%4.511482
36🇸🇦 Saudi Arabia1 in 1,9520.05%4.5131,456
37🇭🇰 Hong Kong1 in 2,0370.05%4.532966
38🇳🇴 Norway1 in 2,3440.04%4.591485
39🇻🇳 Vietnam1 in 2,7430.04%4.651482
40🇧🇷 Brazil1 in 3,3970.03%4.7231,448
41🇲🇾 Malaysia1 in 3,5350.03%4.732968
42🇸🇪 Sweden1 in 3,8480.03%4.751483
43🇰🇷 South Korea1 in 5,5030.02%4.831483
44🇨🇳 China1 in 6,7420.01%4.862966

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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