LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 801.25%▲ 10.255627,186
2🇶🇦 Qatar Airways 1 in 1320.76%▲ 20.255325,571
3🇺🇸 Frontier Airlines 1 in 1490.67%▲ 30.75178,246
4🇪🇸 Iberia 1 in 1980.51%▲ 41.80136,288
5🇰🇪 Kenya Airways 1 in 2110.47%▲ 52.0062,912
6🇮🇳 IndiGo 1 in 2180.46%▲ 62.102813,504
7🇮🇸 Icelandair 1 in 2220.45%▲ 72.1552,423
8🇮🇪 Aer Lingus 1 in 2540.39%▲ 82.5173,387
9🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 92.8262,902
10🇧🇪 Brussels Airlines 1 in 3020.33%▲ 102.9041,933
11🇨🇦 WestJet Airlines 1 in 3220.31%▲ 113.03125,822
12🇦🇪 Air Arabia 1 in 3620.28%▲ 123.2562,888
13🇵🇭 Cebu Pacific 1 in 3890.26%▲ 133.3741,933
14🇪🇸 Vueling 1 in 4040.25%▲ 143.4394,338
15🇳🇵 Nepal Airlines 1 in 4120.24%▲ 153.461485
16🇬🇧 British Airways 1 in 4250.24%▲ 163.51209,677
17🇺🇸 American Airlines 1 in 4260.23%▲ 173.517134,255
18🇮🇳 SpiceJet 1 in 4840.21%▲ 183.6941,937
19🇫🇮 Finnair 1 in 5040.20%▲ 193.7452,410
20🇬🇷 Aegean Airlines 1 in 5220.19%▲ 203.7931,443
21🇳🇱 KLM 1 in 5330.19%▲ 213.8173,374
22🇬🇧 Jet2 1 in 5380.19%▲ 223.8252,427
23🇨🇦 Air Transat 1 in 5730.17%▲ 233.902965
24🇦🇪 Etihad Airways 1 in 5880.17%▲ 243.9262,900
25🇫🇷 Air France 1 in 5980.17%▲ 253.94125,803
26🇲🇾 Malaysia Airlines 1 in 6580.15%▲ 264.0441,938
27🇺🇸 Delta Air Lines 1 in 6790.15%▲ 274.074019,235
28🇱🇰 SriLankan Airlines 1 in 7030.14%▲ 284.101481
29🇪🇸 Air Europa 1 in 7330.14%▲ 294.142964
30🇬🇧 easyJet 1 in 7380.14%▲ 304.14104,850
31🇨🇦 Air Canada 1 in 7380.14%▲ 314.1483,871
32🇬🇧 Virgin Atlantic 1 in 7610.13%▲ 324.172969
33🇹🇷 Pegasus Airlines 1 in 7960.13%▲ 334.2031,448
34🇹🇷 Turkish Airlines 1 in 8030.12%▲ 344.21136,292
35🇪🇬 EgyptAir 1 in 8610.12%▲ 354.262964
36🇮🇹 ITA Airways 1 in 8660.12%▲ 364.2741,934
37🇺🇸 United Airlines 1 in 9860.10%▲ 374.362411,603
38🇮🇪 Ryanair 1 in 1,0130.10%▲ 384.37136,266
39🇭🇺 Wizz Air 1 in 1,0520.10%▲ 394.402964
40🇵🇭 Philippine Airlines 1 in 1,0690.09%▲ 404.412963
41🇦🇪 Emirates 1 in 1,1040.09%▲ 414.4373,395
42🇲🇽 Aeromexico 1 in 1,1340.09%▲ 424.442962
43🇺🇸 Southwest Airlines 1 in 1,1690.09%▲ 434.46199,159
44🇸🇬 Singapore Airlines 1 in 1,2350.08%▲ 444.4931,443
45🇺🇸 JetBlue 1 in 1,5820.06%▲ 454.6052,427
46🇺🇸 Spirit Airlines 1 in 1,9370.05%▲ 464.672968
47🇨🇭 Swiss 1 in 1,9670.05%▲ 474.681484
48🇺🇸 Alaska Airlines 1 in 2,0370.05%▲ 484.6952,413
49🇩🇪 Lufthansa 1 in 2,1020.05%▲ 494.7041,937
50🇪🇹 Ethiopian Airlines 1 in 2,2030.05%▲ 504.711481
51🇹🇭 Thai Airways 1 in 2,5740.04%▲ 514.751484
52🇦🇹 Austrian Airlines 1 in 2,6920.04%▲ 524.761485
53🇸🇦 Saudia 1 in 2,9300.03%▲ 534.782970
54🇺🇸 Allegiant Air 1 in 3,0660.03%▲ 544.791481
55🇸🇪 SAS Scandinavia 1 in 3,8480.03%▲ 554.841483
56🇦🇺 Qantas 1 in 4,0210.02%▲ 564.841485
57🇭🇰 Cathay Pacific 1 in 4,0670.02%▲ 574.841484
58🇸🇬 Scoot 1 in 4,1790.02%▲ 584.851482
59🇮🇩 Garuda Indonesia 1 in 4,5310.02%▲ 594.861485
60🇧🇷 LATAM Brazil 1 in 4,6700.02%▲ 604.861484
61🇲🇾 Air Asia 1 in 5,3670.02%▲ 614.881484
62🇨🇴 Avianca 1 in 5,5230.02%▲ 624.891481
63🇧🇷 Azul 1 in 6,1950.02%▲ 634.901484
64🇨🇳 Air China 1 in 12,3980.01%▲ 644.951486
65🇨🇳 China Eastern 1 in 16,3240.01%▲ 654.961484
+= Median 1 in 7960.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,775
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,616
3🇮🇳 Shivaji Mumbai 1 in 661.52%▲ 30.251360,019
4🇬🇧 Heathrow London 1 in 671.49%▲ 40.252196,931
5🇬🇧 Gatwick London 1 in 691.46%▲ 50.251255,398
6🇧🇪 Brussels Brussels 1 in 801.26%▲ 60.25523,082
7🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 70.25732,316
8🇬🇧 Stansted London 1 in 1470.68%▲ 80.6829,234
9🇶🇦 Hamad Doha 1 in 1690.59%▲ 91.25418,462
10🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 102.44313,850
11🇳🇱 Schiphol Amsterdam 1 in 2480.40%▲ 112.45523,080
12🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 122.48523,081
13🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 132.64313,851
14🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 142.64418,463
15🇺🇸 Denver Denver, CO 1 in 2780.36%▲ 152.72418,462
16🇸🇬 Changi Singapore 1 in 2810.36%▲ 162.75418,462
17🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 172.81418,469
18🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 182.83418,462
19🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 193.2829,232
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,849
21🇨🇦 Pearson Toronto 1 in 4250.24%▲ 213.5129,235
22🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 223.5229,234
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 233.65418,462
24🇬🇧 Luton London 1 in 4880.20%▲ 243.7014,616
25🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 254.1914,617
26🇺🇸 Miami Miami 1 in 7970.13%▲ 264.2114,617
27🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 274.2414,616
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,616
29🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 294.5214,616
30🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 304.5914,616
31🇨🇳 Capital Beijing 1 in 1,7320.06%▲ 314.6314,617
+= Median 1 in 2810.36%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.74136,295
2Middle East1 in 6990.14%3.647636,686
3Europe1 in 7330.14%3.7014670,578
4North America1 in 8440.12%3.8820699,446
5Asia1 in 1,1460.09%4.1711053,257
6Oceania1 in 4,0210.02%4.761485
7Latin America1 in 5,0610.02%4.8152,411


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1320.76%0.255325,571
2🇰🇪 Kenya1 in 2110.47%0.5062,912
3🇮🇳 India1 in 2180.46%0.658842,627
4🇮🇸 Iceland1 in 2220.45%0.7252,423
5🇲🇦 Morocco1 in 2910.34%1.7462,902
6🇧🇪 Belgium1 in 3020.33%1.8541,933
7🇪🇸 Spain1 in 4040.25%2.652411,590
8🇮🇪 Ireland1 in 4060.25%2.66209,653
9🇳🇵 Nepal1 in 4120.24%2.691485
10🇫🇮 Finland1 in 5040.20%3.1152,410
11🇬🇷 Greece1 in 5220.19%3.1831,443
12🇳🇱 Netherlands1 in 5330.19%3.2273,374
13🇵🇭 Philippines1 in 5710.18%3.3462,897
14🇨🇦 Canada1 in 5730.17%3.342210,658
15🇦🇪 United Arab Emirates1 in 5880.17%3.38199,182
16🇫🇷 France1 in 5980.17%3.41125,803
17🇬🇧 United Kingdom1 in 6220.16%3.473717,923
18🇱🇰 Sri Lanka1 in 7030.14%3.651481
19🇹🇷 Turkey1 in 8000.13%3.81167,740
20🇪🇬 Egypt1 in 8610.12%3.902964
21🇮🇹 Italy1 in 8660.12%3.9041,934
22🇭🇺 Hungary1 in 1,0520.10%4.102964
23🇲🇽 Mexico1 in 1,1340.09%4.162962
24🇺🇸 United States1 in 1,1690.09%4.1918488,788
25🇲🇾 Malaysia1 in 1,1720.09%4.1952,422
26🇸🇬 Singapore1 in 1,9070.05%4.5041,925
27🇨🇭 Switzerland1 in 1,9670.05%4.521484
28🇩🇪 Germany1 in 2,1020.05%4.5541,937
29🇪🇹 Ethiopia1 in 2,2030.05%4.571481
30🇹🇭 Thailand1 in 2,5740.04%4.631484
31🇦🇹 Austria1 in 2,6920.04%4.651485
32🇸🇦 Saudi Arabia1 in 2,9300.03%4.682970
33🇸🇪 Sweden1 in 3,8480.03%4.751483
34🇦🇺 Australia1 in 4,0210.02%4.761485
35🇭🇰 Hong Kong1 in 4,0670.02%4.771484
36🇮🇩 Indonesia1 in 4,5310.02%4.791485
37🇧🇷 Brazil1 in 5,3260.02%4.822967
38🇨🇴 Colombia1 in 5,5230.02%4.831481
39🇨🇳 China1 in 14,0930.01%4.932970

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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