A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 35	2.85%	▲ 1	0.25	173	84,038
2	🇮🇳 Air India	1 in 44	2.28%	▲ 2	0.25	103	49,766
3	🇪🇸 Iberia	1 in 112	0.89%	▲ 3	0.25	23	11,117
4	🇱🇰 SriLankan Airlines	1 in 116	0.86%	▲ 4	0.25	6	2,905
5	🇮🇳 SpiceJet	1 in 138	0.73%	▲ 5	0.41	14	6,799
6	🇦🇪 Emirates	1 in 146	0.68%	▲ 6	0.67	53	25,624
7	🇪🇹 Ethiopian Airlines	1 in 147	0.68%	▲ 7	0.69	15	7,215
8	🇧🇭 Gulf Air	1 in 175	0.57%	▲ 8	1.38	6	2,898
9	🇿🇦 South African	1 in 203	0.49%	▲ 9	1.88	10	4,839
10	🇨🇴 Avianca	1 in 238	0.42%	▲ 10	2.34	23	11,157
11	🇬🇧 British Airways	1 in 244	0.41%	▲ 11	2.40	35	16,893
12	🇺🇸 Frontier Airlines	1 in 253	0.39%	▲ 12	2.50	10	4,852
13	🇮🇪 Aer Lingus	1 in 256	0.39%	▲ 13	2.52	7	3,367
14	🇨🇦 WestJet Airlines	1 in 323	0.31%	▲ 14	3.04	12	5,804
15	🇨🇦 Air Canada	1 in 330	0.30%	▲ 15	3.08	18	8,670
16	🇲🇾 Malaysia Airlines	1 in 330	0.30%	▲ 16	3.08	8	3,859
17	🇳🇱 KLM	1 in 338	0.30%	▲ 17	3.12	11	5,324
18	🇶🇦 Qatar Airways	1 in 348	0.29%	▲ 18	3.18	20	9,705
19	🇦🇪 Etihad Airways	1 in 354	0.28%	▲ 19	3.21	10	4,812
20	🇲🇽 Aeromexico	1 in 377	0.27%	▲ 20	3.32	6	2,892
21	🇬🇧 Virgin Atlantic	1 in 381	0.26%	▲ 21	3.34	4	1,935
22	🇯🇴 Royal Jordanian	1 in 381	0.26%	▲ 22	3.34	2	967
23	🇨🇦 Air Transat	1 in 382	0.26%	▲ 23	3.34	3	1,447
24	🇺🇸 American Airlines	1 in 392	0.26%	▲ 24	3.38	77	37,266
25	🇪🇸 Vueling	1 in 405	0.25%	▲ 25	3.43	9	4,329
26	🇫🇷 Air France	1 in 423	0.24%	▲ 26	3.50	17	8,205
27	🇦🇪 Air Arabia	1 in 433	0.23%	▲ 27	3.54	5	2,415
28	🇺🇸 Alaska Airlines	1 in 440	0.23%	▲ 28	3.56	23	11,161
29	🇦🇷 Aerolineas Argentinas	1 in 463	0.22%	▲ 29	3.63	4	1,924
30	🇹🇷 Pegasus Airlines	1 in 479	0.21%	▲ 30	3.68	5	2,407
31	🇪🇸 Air Europa	1 in 490	0.20%	▲ 31	3.71	3	1,443
32	🇵🇭 Cebu Pacific	1 in 521	0.19%	▲ 32	3.78	3	1,446
33	🇺🇸 United Airlines	1 in 562	0.18%	▲ 33	3.87	42	20,377
34	🇬🇧 easyJet	1 in 569	0.18%	▲ 34	3.89	13	6,296
35	🇵🇦 COPA Airlines	1 in 580	0.17%	▲ 35	3.91	5	2,411
36	🇸🇬 Singapore Airlines	1 in 615	0.16%	▲ 36	3.97	6	2,900
37	🇰🇪 Kenya Airways	1 in 635	0.16%	▲ 37	4.00	2	967
38	🇹🇭 Thai Airways	1 in 643	0.16%	▲ 38	4.01	4	1,936
39	🇴🇲 Oman Air	1 in 696	0.14%	▲ 39	4.09	5	2,429
40	🇺🇸 Hawaiian Airlines	1 in 702	0.14%	▲ 40	4.10	3	1,444
41	🇺🇸 Delta Air Lines	1 in 792	0.13%	▲ 41	4.20	34	16,486
42	🇦🇿 Azerbaijan Airlines	1 in 798	0.13%	▲ 42	4.21	1	481
43	🇸🇦 Saudia	1 in 845	0.12%	▲ 43	4.25	7	3,365
44	🇪🇬 EgyptAir	1 in 862	0.12%	▲ 44	4.27	2	962
45	🇮🇪 Ryanair	1 in 940	0.11%	▲ 45	4.33	14	6,750
46	🇹🇷 Turkish Airlines	1 in 948	0.11%	▲ 46	4.33	11	5,330
47	🇺🇸 Spirit Airlines	1 in 972	0.10%	▲ 47	4.35	4	1,929
48	🇺🇸 Allegiant Air	1 in 1,018	0.10%	▲ 48	4.38	3	1,448
49	🇵🇰 Pakistan International Airlines	1 in 1,045	0.10%	▲ 49	4.39	1	485
50	🇺🇸 Southwest Airlines	1 in 1,055	0.09%	▲ 50	4.40	21	10,155
51	🇮🇹 ITA Airways	1 in 1,160	0.09%	▲ 51	4.45	3	1,444
52	🇫🇮 Finnair	1 in 1,251	0.08%	▲ 52	4.49	2	971
53	🇨🇱 LATAM Chile	1 in 1,309	0.08%	▲ 53	4.52	3	1,444
54	🇺🇸 JetBlue	1 in 1,318	0.08%	▲ 54	4.52	6	2,914
55	🇩🇪 Lufthansa	1 in 1,405	0.07%	▲ 55	4.55	6	2,898
56	🇬🇷 Aegean Airlines	1 in 1,559	0.06%	▲ 56	4.59	1	483
57	🇧🇷 LATAM Brazil	1 in 1,563	0.06%	▲ 57	4.59	3	1,445
58	🇧🇷 GOL Airlines	1 in 1,872	0.05%	▲ 58	4.66	2	969
59	🇸🇪 SAS Scandinavia	1 in 1,926	0.05%	▲ 59	4.67	2	965
60	🇦🇪 flydubai	1 in 1,976	0.05%	▲ 60	4.68	1	482
61	🇭🇺 Wizz Air	1 in 2,089	0.05%	▲ 61	4.70	1	485
62	🇵🇭 Philippine Airlines	1 in 2,130	0.05%	▲ 62	4.70	1	483
63	🇳🇴 Norwegian	1 in 2,351	0.04%	▲ 63	4.73	1	484
64	🇹🇼 EVA Air	1 in 2,386	0.04%	▲ 64	4.73	1	483
65	🇬🇧 Jet2	1 in 2,689	0.04%	▲ 65	4.76	1	486
66	🇦🇹 Austrian Airlines	1 in 2,692	0.04%	▲ 66	4.76	1	485
67	🇻🇳 Vietnam Airlines	1 in 2,720	0.04%	▲ 67	4.77	1	486
68	🇮🇩 Lion Air	1 in 3,654	0.03%	▲ 68	4.83	1	484
69	🇦🇺 Qantas	1 in 4,046	0.02%	▲ 69	4.84	1	482
70	🇮🇩 Garuda Indonesia	1 in 4,570	0.02%	▲ 70	4.86	1	481
71	🇲🇾 Air Asia	1 in 5,389	0.02%	▲ 71	4.88	1	482
72	🇧🇷 Azul	1 in 6,212	0.02%	▲ 72	4.90	1	482
+=	Median					1 in 625	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 30	3.28%	▲ 1	0.25	28	129,259
2	🇮🇳 Gandhi	Delhi	1 in 41	2.44%	▲ 2	0.25	28	129,250
3	🇳🇱 Schiphol	Amsterdam	1 in 95	1.05%	▲ 3	0.25	13	60,016
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,850
5	🇬🇧 Heathrow	London	1 in 109	0.92%	▲ 5	0.25	13	60,008
6	🇺🇸 Orlando	Orlando, FL	1 in 161	0.62%	▲ 6	1.07	5	23,084
7	🇲🇽 Juárez	Mexico City	1 in 162	0.62%	▲ 7	1.09	5	23,085
8	🇶🇦 Hamad	Doha	1 in 169	0.59%	▲ 8	1.25	4	18,465
9	🇫🇷 Charles de Gaulle	Paris	1 in 251	0.40%	▲ 9	2.48	5	23,084
10	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 10	2.61	3	13,848
11	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 11	2.84	1	4,615
12	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 12	3.12	3	13,852
13	🇸🇬 Changi	Singapore	1 in 375	0.27%	▲ 13	3.31	3	13,852
14	🇺🇸 Dallas/Fort Worth	Dallas	1 in 405	0.25%	▲ 14	3.43	3	13,849
15	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 15	3.48	1	4,617
16	🇨🇦 Pearson	Toronto	1 in 426	0.23%	▲ 16	3.51	2	9,233
17	🇲🇾 KLIA	Kuala Lumpur	1 in 530	0.19%	▲ 17	3.80	2	9,233
18	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 18	3.91	2	9,234
19	🇺🇸 O'Hare	Chicago	1 in 722	0.14%	▲ 19	4.12	2	9,231
20	🇺🇸 LAX	Los Angeles	1 in 765	0.13%	▲ 20	4.17	2	9,233
21	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 21	4.19	1	4,617
22	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 22	4.26	1	4,617
23	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 23	4.41	1	4,617
24	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 24	4.52	1	4,617
25	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,880	0.05%	▲ 25	4.66	1	4,616
+=	Median						1 in 375	0.27%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 203	0.49%	0.33	27	13,020
2	Middle East	1 in 405	0.25%	2.66	111	53,660
3	North America	1 in 562	0.18%	3.31	256	123,953
4	Asia	1 in 712	0.14%	3.67	325	157,515
5	Latin America	1 in 804	0.12%	3.82	47	22,723
6	Europe	1 in 940	0.11%	3.99	170	82,097
7	Oceania	1 in 4,046	0.02%	4.77	1	482

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 44	2.28%	0.25	290	140,604
2	🇱🇰 Sri Lanka	1 in 116	0.86%	0.25	6	2,905
3	🇪🇹 Ethiopia	1 in 147	0.68%	0.25	15	7,215
4	🇧🇭 Bahrain	1 in 175	0.57%	0.25	6	2,898
5	🇿🇦 South Africa	1 in 203	0.49%	0.33	10	4,839
6	🇨🇴 Colombia	1 in 238	0.42%	1.01	23	11,157
7	🇨🇦 Canada	1 in 330	0.30%	2.12	33	15,921
8	🇳🇱 Netherlands	1 in 338	0.30%	2.19	11	5,324
9	🇶🇦 Qatar	1 in 348	0.29%	2.27	20	9,705
10	🇲🇽 Mexico	1 in 377	0.27%	2.48	6	2,892
11	🇯🇴 Jordan	1 in 381	0.26%	2.51	2	967
12	🇦🇪 United Arab Emirates	1 in 390	0.26%	2.56	69	33,333
13	🇮🇪 Ireland	1 in 402	0.25%	2.64	21	10,117
14	🇪🇸 Spain	1 in 405	0.25%	2.65	35	16,889
15	🇫🇷 France	1 in 423	0.24%	2.76	17	8,205
16	🇬🇧 United Kingdom	1 in 456	0.22%	2.92	53	25,609
17	🇦🇷 Argentina	1 in 463	0.22%	2.95	4	1,924
18	🇵🇦 Panama	1 in 580	0.17%	3.36	5	2,411
19	🇸🇬 Singapore	1 in 615	0.16%	3.45	6	2,900
20	🇲🇾 Malaysia	1 in 623	0.16%	3.47	9	4,341
21	🇰🇪 Kenya	1 in 635	0.16%	3.50	2	967
22	🇹🇷 Turkey	1 in 636	0.16%	3.51	16	7,738
23	🇹🇭 Thailand	1 in 643	0.16%	3.52	4	1,936
24	🇴🇲 Oman	1 in 696	0.14%	3.63	5	2,429
25	🇺🇸 United States	1 in 744	0.13%	3.72	223	108,032
26	🇦🇿 Azerbaijan	1 in 798	0.13%	3.81	1	481
27	🇵🇭 Philippines	1 in 837	0.12%	3.86	4	1,929
28	🇸🇦 Saudi Arabia	1 in 845	0.12%	3.88	7	3,365
29	🇪🇬 Egypt	1 in 862	0.12%	3.90	2	962
30	🇵🇰 Pakistan	1 in 1,045	0.10%	4.09	1	485
31	🇮🇹 Italy	1 in 1,160	0.09%	4.18	3	1,444
32	🇫🇮 Finland	1 in 1,251	0.08%	4.24	2	971
33	🇨🇱 Chile	1 in 1,309	0.08%	4.27	3	1,444
34	🇩🇪 Germany	1 in 1,405	0.07%	4.32	6	2,898
35	🇬🇷 Greece	1 in 1,559	0.06%	4.39	1	483
36	🇧🇷 Brazil	1 in 1,872	0.05%	4.49	6	2,896
37	🇸🇪 Sweden	1 in 1,926	0.05%	4.51	2	965
38	🇭🇺 Hungary	1 in 2,089	0.05%	4.55	1	485
39	🇳🇴 Norway	1 in 2,351	0.04%	4.60	1	484
40	🇹🇼 Taiwan	1 in 2,386	0.04%	4.60	1	483
41	🇦🇹 Austria	1 in 2,692	0.04%	4.65	1	485
42	🇻🇳 Vietnam	1 in 2,720	0.04%	4.65	1	486
43	🇦🇺 Australia	1 in 4,046	0.02%	4.77	1	482
44	🇮🇩 Indonesia	1 in 4,061	0.02%	4.77	2	964

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇧🇷 Azul
🥈 🇲🇾 Air Asia		🥉 🇮🇩 Garuda Indonesia

🧳💨 Luggage Losers