LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 25,880 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 821.22%▲ 10.255526,701
2🇶🇦 Qatar Airways 1 in 1360.73%▲ 20.365124,774
3🇺🇸 Frontier Airlines 1 in 1490.67%▲ 30.75178,251
4🇰🇪 Kenya Airways 1 in 2110.47%▲ 42.0062,907
5🇪🇸 Iberia 1 in 2140.47%▲ 52.04125,809
6🇮🇸 Icelandair 1 in 2220.45%▲ 62.1552,424
7🇮🇳 IndiGo 1 in 2450.41%▲ 72.412512,052
8🇲🇦 Royal Air Maroc 1 in 2930.34%▲ 82.8462,885
9🇮🇪 Aer Lingus 1 in 2950.34%▲ 92.8662,912
10🇧🇪 Brussels Airlines 1 in 3020.33%▲ 102.9141,931
11🇨🇦 WestJet Airlines 1 in 3220.31%▲ 113.04125,814
12🇦🇪 Air Arabia 1 in 3590.28%▲ 123.2362,913
13🇵🇭 Cebu Pacific 1 in 3900.26%▲ 133.3841,929
14🇳🇵 Nepal Airlines 1 in 4110.24%▲ 143.461486
15🇬🇧 British Airways 1 in 4500.22%▲ 153.59199,144
16🇪🇸 Vueling 1 in 4530.22%▲ 163.6083,864
17🇺🇸 American Airlines 1 in 4580.22%▲ 173.626631,856
18🇮🇳 SpiceJet 1 in 4870.21%▲ 183.7041,925
19🇫🇮 Finnair 1 in 5020.20%▲ 193.7452,416
20🇨🇦 Air Transat 1 in 5700.18%▲ 203.892971
21🇦🇪 Etihad Airways 1 in 5850.17%▲ 213.9262,915
22🇫🇷 Air France 1 in 6000.17%▲ 223.94125,785
23🇳🇱 KLM 1 in 6220.16%▲ 233.9862,888
24🇲🇾 Malaysia Airlines 1 in 6570.15%▲ 244.0441,941
25🇺🇸 Delta Air Lines 1 in 6930.14%▲ 254.093918,855
26🇱🇰 SriLankan Airlines 1 in 7030.14%▲ 264.101481
27🇪🇸 Air Europa 1 in 7300.14%▲ 274.132968
28🇬🇧 Virgin Atlantic 1 in 7600.13%▲ 284.172970
29🇹🇷 Pegasus Airlines 1 in 7940.13%▲ 294.2031,451
30🇨🇦 Air Canada 1 in 8470.12%▲ 304.2573,375
31🇪🇬 EgyptAir 1 in 8610.12%▲ 314.262964
32🇹🇷 Turkish Airlines 1 in 8760.11%▲ 324.28125,773
33🇬🇧 Jet2 1 in 8960.11%▲ 334.2931,457
34🇬🇧 easyJet 1 in 9250.11%▲ 344.3283,869
35🇮🇪 Ryanair 1 in 1,0130.10%▲ 354.37136,266
36🇭🇺 Wizz Air 1 in 1,0520.10%▲ 364.402964
37🇲🇽 Aeromexico 1 in 1,1320.09%▲ 374.442963
38🇺🇸 United Airlines 1 in 1,1330.09%▲ 384.442110,107
39🇮🇹 ITA Airways 1 in 1,1600.09%▲ 394.4531,444
40🇺🇸 Southwest Airlines 1 in 1,2370.08%▲ 404.49188,659
41🇦🇪 Emirates 1 in 1,5500.06%▲ 414.5952,419
42🇬🇷 Aegean Airlines 1 in 1,5590.06%▲ 424.591483
43🇺🇸 JetBlue 1 in 1,5920.06%▲ 434.6052,413
44🇺🇸 Spirit Airlines 1 in 1,9400.05%▲ 444.672966
45🇨🇭 Swiss 1 in 1,9710.05%▲ 454.681483
46🇺🇸 Alaska Airlines 1 in 2,0350.05%▲ 464.6952,416
47🇵🇭 Philippine Airlines 1 in 2,1380.05%▲ 474.701481
48🇪🇹 Ethiopian Airlines 1 in 2,2000.05%▲ 484.711482
49🇹🇭 Thai Airways 1 in 2,5860.04%▲ 494.761481
50🇦🇹 Austrian Airlines 1 in 2,7120.04%▲ 504.771482
51🇩🇪 Lufthansa 1 in 2,7940.04%▲ 514.7731,457
52🇸🇦 Saudia 1 in 2,9380.03%▲ 524.782968
53🇺🇸 Allegiant Air 1 in 3,0380.03%▲ 534.791485
54🇸🇬 Singapore Airlines 1 in 3,7020.03%▲ 544.831481
55🇸🇪 SAS Scandinavia 1 in 3,8280.03%▲ 554.831486
56🇦🇺 Qantas 1 in 4,0420.02%▲ 564.841483
57🇭🇰 Cathay Pacific 1 in 4,0600.02%▲ 574.841484
58🇸🇬 Scoot 1 in 4,1540.02%▲ 584.851485
59🇮🇩 Garuda Indonesia 1 in 4,5640.02%▲ 594.861481
60🇧🇷 LATAM Brazil 1 in 4,6820.02%▲ 604.861482
61🇲🇾 Air Asia 1 in 5,3920.02%▲ 614.881482
62🇨🇴 Avianca 1 in 5,4870.02%▲ 624.881484
63🇧🇷 Azul 1 in 6,1900.02%▲ 634.901484
64🇨🇳 Air China 1 in 12,5220.01%▲ 644.951481
65🇨🇳 China Eastern 1 in 16,3410.01%▲ 654.961483
+= Median 1 in 8960.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 442.26%▲ 10.2526120,002
2🇮🇳 Shivaji Mumbai 1 in 571.76%▲ 20.251569,233
3🇬🇧 Heathrow London 1 in 591.70%▲ 30.2524110,812
4🇬🇧 London City London 1 in 621.62%▲ 40.2514,616
5🇧🇪 Brussels Brussels 1 in 991.01%▲ 50.25418,468
6🇲🇽 Juárez Mexico City 1 in 1010.99%▲ 60.25836,935
7🇬🇧 Gatwick London 1 in 1030.97%▲ 70.25836,924
8🇫🇷 Charles de Gaulle Paris 1 in 1800.56%▲ 81.47732,316
9🇹🇷 Istanbul Istanbul 1 in 2310.43%▲ 92.26523,078
10🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 102.44313,850
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,851
12🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 122.64418,467
13🇸🇬 Changi Singapore 1 in 2810.36%▲ 132.75418,470
14🇨🇦 Pearson Toronto 1 in 2840.35%▲ 142.77313,850
15🇬🇧 Stansted London 1 in 2930.34%▲ 152.8414,616
16🇶🇦 Hamad Doha 1 in 3370.30%▲ 163.1229,231
17🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 173.37313,852
18🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 183.43313,850
19🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 193.8629,232
20🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 203.9829,231
21🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 213.99313,852
22🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 224.1729,231
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,615
24🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 244.2414,615
25🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 254.4014,615
26🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 264.5214,617
27🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 274.6014,617
+= Median 1 in 2840.35%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2930.34%1.76136,275
2Middle East1 in 6970.14%3.647234,952
3Europe1 in 7940.13%3.8013263,723
4North America1 in 9690.10%4.0219594,170
5Asia1 in 2,3410.04%4.5910349,855
6Oceania1 in 4,0420.02%4.761483
7Latin America1 in 5,0530.02%4.8152,414


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1360.73%0.255124,774
2🇰🇪 Kenya1 in 2110.47%0.5162,907
3🇮🇸 Iceland1 in 2220.45%0.7252,424
4🇮🇳 India1 in 2450.41%1.128440,678
5🇲🇦 Morocco1 in 2930.34%1.7662,885
6🇧🇪 Belgium1 in 3020.33%1.8641,931
7🇳🇵 Nepal1 in 4110.24%2.691486
8🇪🇸 Spain1 in 4530.22%2.902210,640
9🇮🇪 Ireland1 in 4580.22%2.92199,177
10🇫🇮 Finland1 in 5020.20%3.1152,416
11🇨🇦 Canada1 in 5700.18%3.332110,160
12🇦🇪 United Arab Emirates1 in 5850.17%3.38178,246
13🇫🇷 France1 in 6000.17%3.42125,785
14🇳🇱 Netherlands1 in 6220.16%3.4762,888
15🇵🇭 Philippines1 in 6600.15%3.5652,410
16🇱🇰 Sri Lanka1 in 7030.14%3.651481
17🇬🇧 United Kingdom1 in 8230.12%3.853215,440
18🇹🇷 Turkey1 in 8330.12%3.86157,224
19🇪🇬 Egypt1 in 8610.12%3.902964
20🇭🇺 Hungary1 in 1,0520.10%4.102964
21🇲🇽 Mexico1 in 1,1320.09%4.162963
22🇮🇹 Italy1 in 1,1600.09%4.1831,444
23🇲🇾 Malaysia1 in 1,1710.09%4.1952,423
24🇺🇸 United States1 in 1,2370.08%4.2317484,010
25🇬🇷 Greece1 in 1,5590.06%4.391483
26🇨🇭 Switzerland1 in 1,9710.05%4.521483
27🇪🇹 Ethiopia1 in 2,2000.05%4.571482
28🇹🇭 Thailand1 in 2,5860.04%4.631481
29🇦🇹 Austria1 in 2,7120.04%4.651482
30🇩🇪 Germany1 in 2,7940.04%4.6631,457
31🇸🇦 Saudi Arabia1 in 2,9380.03%4.682968
32🇸🇪 Sweden1 in 3,8280.03%4.751486
33🇸🇬 Singapore1 in 3,9150.03%4.762966
34🇦🇺 Australia1 in 4,0420.02%4.761483
35🇭🇰 Hong Kong1 in 4,0600.02%4.771484
36🇮🇩 Indonesia1 in 4,5640.02%4.791481
37🇧🇷 Brazil1 in 5,3320.02%4.822966
38🇨🇴 Colombia1 in 5,4870.02%4.831484
39🇨🇳 China1 in 14,1790.01%4.932964

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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