A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 26	3.89%	=	0.25	238	114,661
2	🇮🇳 Air India	1 in 52	1.92%	▼ 2	0.25	87	41,870
3	🇪🇸 Iberia	1 in 70	1.43%	▲ 1	0.25	37	17,825
4	🇱🇰 SriLankan Airlines	1 in 117	0.85%	▼ 7	0.25	6	2,887
5	🇮🇳 SpiceJet	1 in 130	0.77%	▼ 2	0.25	15	7,233
6	🇿🇦 South African	1 in 136	0.74%	▲ 1	0.33	15	7,249
7	🇨🇦 WestJet Airlines	1 in 139	0.72%	▲ 1	0.44	28	13,495
8	🇹🇷 Pegasus Airlines	1 in 140	0.72%	▲ 5	0.46	17	8,255
9	🇦🇪 Emirates	1 in 149	0.67%	▼ 16	0.74	52	25,229
10	🇺🇸 Frontier Airlines	1 in 150	0.67%	▲ 2	0.78	17	8,199
11	🇧🇭 Gulf Air	1 in 174	0.57%	▼ 8	1.37	6	2,909
12	🇬🇧 British Airways	1 in 178	0.56%	▲ 2	1.43	48	23,178
13	🇮🇪 Aer Lingus	1 in 178	0.56%	▲ 1	1.44	10	4,842
14	🇨🇴 Avianca	1 in 190	0.53%	▼ 3	1.67	29	13,986
15	🇳🇱 KLM	1 in 196	0.51%	▲ 6	1.77	19	9,163
16	🇪🇹 Ethiopian Airlines	1 in 200	0.50%	▲ 3	1.83	11	5,307
17	🇨🇦 Air Canada	1 in 237	0.42%	▼ 3	2.33	25	12,054
18	🇶🇦 Qatar Airways	1 in 240	0.42%	▲ 2	2.36	29	14,064
19	🇪🇬 EgyptAir	1 in 286	0.35%	▲ 4	2.78	6	2,905
20	🇺🇸 American Airlines	1 in 289	0.35%	▼ 4	2.81	105	50,533
21	🇰🇪 Kenya Airways	1 in 320	0.31%	▲ 7	3.02	4	1,923
22	🇲🇽 Aeromexico	1 in 323	0.31%	▼ 8	3.04	7	3,374
23	🇵🇰 Pakistan International Airlines	1 in 350	0.29%	▲ 5	3.19	3	1,448
24	🇪🇸 Vueling	1 in 362	0.28%	▲ 2	3.25	10	4,833
25	🇪🇸 Air Europa	1 in 366	0.27%	▼ 9	3.27	4	1,931
26	🇫🇷 Air France	1 in 377	0.27%	=	3.32	19	9,218
27	🇲🇾 Malaysia Airlines	1 in 377	0.27%	▼ 21	3.32	7	3,383
28	🇨🇦 Air Transat	1 in 381	0.26%	▼ 30	3.34	3	1,450
29	🇬🇧 Virgin Atlantic	1 in 382	0.26%	▼ 7	3.34	4	1,932
30	🇵🇭 Cebu Pacific	1 in 388	0.26%	▼ 28	3.37	4	1,941
31	🇬🇧 easyJet	1 in 411	0.24%	▲ 2	3.46	18	8,720
32	🇺🇸 United Airlines	1 in 431	0.23%	▼ 3	3.53	55	26,563
33	🇦🇷 Aerolineas Argentinas	1 in 459	0.22%	▼ 9	3.62	4	1,940
34	🇴🇲 Oman Air	1 in 499	0.20%	▼ 6	3.73	7	3,386
35	🇫🇮 Finnair	1 in 500	0.20%	▲ 12	3.73	5	2,427
36	🇦🇪 Etihad Airways	1 in 504	0.20%	▼ 5	3.74	7	3,386
37	🇺🇸 Spirit Airlines	1 in 554	0.18%	▲ 4	3.86	7	3,382
38	🇮🇸 Icelandair	1 in 558	0.18%	▲ 17	3.86	2	964
39	🇸🇬 Singapore Airlines	1 in 613	0.16%	▼ 14	3.97	6	2,909
40	🇸🇪 SAS Scandinavia	1 in 643	0.16%	▲ 13	4.02	6	2,890
41	🇺🇸 Delta Air Lines	1 in 692	0.14%	▲ 2	4.08	39	18,883
42	🇺🇸 Southwest Airlines	1 in 694	0.14%	▲ 5	4.09	32	15,420
43	🇺🇸 Hawaiian Airlines	1 in 703	0.14%	▼ 3	4.10	3	1,443
44	🇩🇪 Lufthansa	1 in 705	0.14%	▲ 6	4.10	12	5,774
45	🇦🇪 Air Arabia	1 in 721	0.14%	▼ 13	4.12	3	1,449
46	🇯🇴 Royal Jordanian	1 in 762	0.13%	▼ 12	4.17	1	484
47	🇳🇴 Norwegian	1 in 787	0.13%	▲ 16	4.20	3	1,444
48	🇸🇦 Saudia	1 in 838	0.12%	▼ 10	4.24	7	3,392
49	🇹🇭 Thai Airways	1 in 860	0.12%	▲ 17	4.26	3	1,447
50	🇮🇪 Ryanair	1 in 935	0.11%	=	4.32	14	6,785
51	🇨🇭 Swiss	1 in 983	0.10%	▲ 23	4.36	2	969
52	🇺🇸 JetBlue	1 in 997	0.10%	▲ 3	4.37	8	3,851
53	🇺🇸 Alaska Airlines	1 in 1,013	0.10%	▲ 6	4.38	10	4,852
54	🇭🇺 Wizz Air	1 in 1,048	0.10%	▲ 9	4.40	2	968
55	🇹🇷 Turkish Airlines	1 in 1,161	0.09%	▲ 3	4.45	9	4,353
56	🇧🇷 GOL Airlines	1 in 1,255	0.08%	▲ 2	4.50	3	1,445
57	🇵🇦 COPA Airlines	1 in 1,443	0.07%	▼ 1	4.56	2	969
58	🇺🇸 Allegiant Air	1 in 1,533	0.07%	=	4.59	2	962
59	🇬🇷 Aegean Airlines	1 in 1,555	0.06%	▲ 1	4.59	1	484
60	🇧🇷 LATAM Brazil	1 in 1,555	0.06%	▲ 4	4.59	3	1,453
61	🇲🇾 Air Asia	1 in 1,794	0.06%	▲ 4	4.65	3	1,447
62	🇨🇱 LATAM Chile	1 in 1,954	0.05%	▲ 4	4.68	2	967
63	🇦🇪 flydubai	1 in 1,980	0.05%	▲ 5	4.68	1	481
64	🇧🇷 Azul	1 in 2,069	0.05%	▲ 21	4.69	3	1,448
65	🇸🇬 Scoot	1 in 2,085	0.05%	▲ 21	4.70	2	965
66	🇵🇭 Philippine Airlines	1 in 2,123	0.05%	▲ 8	4.70	1	485
67	🇬🇧 Jet2	1 in 2,716	0.04%	▲ 9	4.77	1	481
68	🇮🇹 ITA Airways	1 in 3,471	0.03%	▲ 17	4.82	1	482
69	🇭🇰 Cathay Pacific	1 in 4,090	0.02%	▲ 14	4.85	1	481
+=	Median					1 in 500	0.20%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 29	3.40%	▲ 1	0.25	29	133,846
2	🇮🇳 Gandhi	Delhi	1 in 43	2.35%	▲ 2	0.25	27	124,669
3	🇳🇱 Schiphol	Amsterdam	1 in 59	1.69%	▲ 3	0.25	21	96,937
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,846
5	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 5	0.25	11	50,775
6	🇲🇽 Juárez	Mexico City	1 in 135	0.74%	▲ 6	0.30	6	27,695
7	🇶🇦 Hamad	Doha	1 in 169	0.59%	▲ 7	1.24	4	18,469
8	🇨🇦 Pearson	Toronto	1 in 170	0.59%	▲ 8	1.28	5	23,083
9	🇨🇭 Zurich	Zurich	1 in 174	0.57%	▲ 9	1.37	3	13,850
10	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 10	2.61	3	13,850
11	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 11	2.64	3	13,850
12	🇬🇧 Gatwick	London	1 in 275	0.36%	▲ 12	2.69	3	13,852
13	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 13	2.84	1	4,617
14	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 14	3.12	3	13,852
15	🇧🇪 Brussels	Brussels	1 in 398	0.25%	▲ 15	3.41	1	4,616
16	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 16	3.48	1	4,617
17	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 17	3.49	3	13,850
18	🇬🇧 Luton	London	1 in 488	0.20%	▲ 18	3.70	1	4,616
19	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 19	3.82	2	9,232
20	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 20	3.87	2	9,233
21	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 21	3.96	2	9,233
22	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 22	4.14	1	4,617
23	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 23	4.19	1	4,616
24	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 24	4.21	1	4,616
25	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 25	4.26	1	4,616
26	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 26	4.33	2	9,231
27	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 27	4.46	1	4,616
28	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 28	4.52	1	4,617
29	🇺🇸 LAX	Los Angeles	1 in 1,529	0.07%	▲ 29	4.59	1	4,617
30	🇦🇪 Dubai	Dubai	1 in 1,596	0.06%	▲ 30	4.60	1	4,616
+=	Median						1 in 407	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 200	0.50%	0.25	30	14,480
2	Asia	1 in 388	0.26%	2.55	376	181,156
3	Middle East	1 in 501	0.20%	3.11	119	57,685
4	Europe	1 in 527	0.19%	3.20	244	117,920
5	North America	1 in 554	0.18%	3.29	334	161,087
6	Latin America	1 in 1,342	0.07%	4.29	53	25,582

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 52	1.92%	0.25	340	163,764
2	🇱🇰 Sri Lanka	1 in 117	0.85%	0.25	6	2,887
3	🇿🇦 South Africa	1 in 136	0.74%	0.25	15	7,249
4	🇧🇭 Bahrain	1 in 174	0.57%	0.25	6	2,909
5	🇨🇴 Colombia	1 in 190	0.53%	0.25	29	13,986
6	🇳🇱 Netherlands	1 in 196	0.51%	0.25	19	9,163
7	🇪🇹 Ethiopia	1 in 200	0.50%	0.25	11	5,307
8	🇨🇦 Canada	1 in 237	0.42%	0.99	56	27,000
9	🇶🇦 Qatar	1 in 240	0.42%	1.05	29	14,064
10	🇹🇷 Turkey	1 in 249	0.40%	1.19	26	12,608
11	🇪🇬 Egypt	1 in 286	0.35%	1.67	6	2,905
12	🇮🇪 Ireland	1 in 299	0.33%	1.82	24	11,627
13	🇰🇪 Kenya	1 in 320	0.31%	2.03	4	1,923
14	🇲🇽 Mexico	1 in 323	0.31%	2.06	7	3,374
15	🇵🇰 Pakistan	1 in 350	0.29%	2.29	3	1,448
16	🇪🇸 Spain	1 in 362	0.28%	2.38	51	24,590
17	🇫🇷 France	1 in 377	0.27%	2.48	19	9,218
18	🇬🇧 United Kingdom	1 in 396	0.25%	2.60	71	34,311
19	🇦🇷 Argentina	1 in 459	0.22%	2.93	4	1,940
20	🇴🇲 Oman	1 in 499	0.20%	3.10	7	3,386
21	🇫🇮 Finland	1 in 500	0.20%	3.10	5	2,427
22	🇮🇸 Iceland	1 in 558	0.18%	3.30	2	964
23	🇦🇪 United Arab Emirates	1 in 593	0.17%	3.40	63	30,545
24	🇲🇾 Malaysia	1 in 623	0.16%	3.48	10	4,830
25	🇸🇪 Sweden	1 in 643	0.16%	3.52	6	2,890
26	🇵🇭 Philippines	1 in 656	0.15%	3.55	5	2,426
27	🇺🇸 United States	1 in 693	0.14%	3.63	278	134,088
28	🇩🇪 Germany	1 in 705	0.14%	3.65	12	5,774
29	🇯🇴 Jordan	1 in 762	0.13%	3.75	1	484
30	🇳🇴 Norway	1 in 787	0.13%	3.79	3	1,444
31	🇸🇦 Saudi Arabia	1 in 838	0.12%	3.87	7	3,392
32	🇹🇭 Thailand	1 in 860	0.12%	3.90	3	1,447
33	🇸🇬 Singapore	1 in 947	0.11%	4.00	8	3,874
34	🇨🇭 Switzerland	1 in 983	0.10%	4.03	2	969
35	🇭🇺 Hungary	1 in 1,048	0.10%	4.09	2	968
36	🇵🇦 Panama	1 in 1,443	0.07%	4.34	2	969
37	🇧🇷 Brazil	1 in 1,555	0.06%	4.39	9	4,346
38	🇬🇷 Greece	1 in 1,555	0.06%	4.39	1	484
39	🇨🇱 Chile	1 in 1,954	0.05%	4.51	2	967
40	🇮🇹 Italy	1 in 3,471	0.03%	4.73	1	482
41	🇭🇰 Hong Kong	1 in 4,090	0.02%	4.77	1	481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇭🇰 Cathay Pacific
🥈 🇮🇹 ITA Airways		🥉 🇬🇧 Jet2

🧳💨 Luggage Losers