LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 11 hours ago from 41,549 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 861.16%▼ 100.253014,492
2🇬🇧 British Airways 1 in 891.12%▲ 10.259546,139
3🇮🇪 Aer Lingus 1 in 1190.84%=0.25157,240
4🇮🇳 SpiceJet 1 in 1210.83%▼ 220.25167,736
5🇰🇪 Kenya Airways 1 in 1270.79%▲ 30.25104,840
6🇪🇸 Vueling 1 in 1290.77%▼ 30.252813,537
7🇬🇧 easyJet 1 in 1350.74%▼ 320.315526,508
8🇮🇳 IndiGo 1 in 1450.69%▲ 10.644220,297
9🇮🇳 Air India 1 in 1510.66%▼ 130.803014,456
10🇨🇴 Avianca 1 in 1770.57%▲ 61.413115,046
11🇨🇦 Air Canada 1 in 1850.54%▲ 11.583215,429
12🇨🇭 Swiss 1 in 1970.51%▲ 61.79104,833
13🇺🇸 American Airlines 1 in 2080.48%▼ 111.9614570,060
14🇮🇪 Ryanair 1 in 2260.44%▼ 192.195828,105
15🇨🇦 WestJet Airlines 1 in 2290.44%▲ 102.23178,185
16🇪🇬 EgyptAir 1 in 2440.41%▲ 82.4173,399
17🇮🇹 ITA Airways 1 in 2470.40%▲ 52.44146,776
18🇶🇦 Qatar Airways 1 in 2510.40%▼ 22.472813,484
19🇳🇱 KLM 1 in 2880.35%▲ 12.80136,251
20🇺🇸 United Airlines 1 in 3030.33%▼ 122.917837,773
21🇺🇸 JetBlue 1 in 3070.33%▼ 262.932612,529
22🇦🇪 Emirates 1 in 3090.32%▼ 142.952512,134
23🇺🇸 Frontier Airlines 1 in 3190.31%▲ 23.0283,848
24🇦🇪 Etihad Airways 1 in 3220.31%▲ 93.03115,299
25🇩🇪 Lufthansa 1 in 3520.28%▲ 23.202411,572
26🇪🇸 Air Europa 1 in 3660.27%▲ 93.2741,930
27🇪🇹 Ethiopian Airlines 1 in 3660.27%▼ 23.2762,893
28🇫🇷 Air France 1 in 3770.26%▲ 123.32199,201
29🇬🇧 Virgin Atlantic 1 in 3820.26%▼ 63.3441,932
30🇯🇴 Royal Jordanian 1 in 3830.26%▼ 233.352963
31🇬🇧 Jet2 1 in 3860.26%▼ 173.3673,387
32🇭🇺 Wizz Air 1 in 4200.24%▼ 93.4952,412
33🇺🇸 Delta Air Lines 1 in 4200.24%▲ 33.496431,057
34🇲🇽 Aeromexico 1 in 4540.22%▲ 153.6052,405
35🇬🇷 Aegean Airlines 1 in 5200.19%▼ 183.7831,448
36🇧🇪 Brussels Airlines 1 in 6030.17%▲ 233.952969
37🇱🇧 Middle East Airlines 1 in 6380.16%▼ 164.011482
38🇦🇺 Qantas 1 in 6740.15%▲ 44.0662,893
39🇿🇦 South African 1 in 6810.15%▲ 254.0731,444
40🇴🇲 Oman Air 1 in 6970.14%▲ 34.0952,423
41🇹🇷 Turkish Airlines 1 in 7010.14%▼ 14.10157,212
42🇦🇿 Azerbaijan Airlines 1 in 7950.13%▼ 114.201483
43🇺🇸 Southwest Airlines 1 in 8230.12%▼ 64.232713,016
44🇦🇺 Jetstar 1 in 8900.11%▼ 94.2931,450
45🇷🇸 Air Serbia 1 in 9540.10%▲ 204.341483
46🇸🇪 SAS Scandinavia 1 in 9620.10%▼ 74.3441,931
47🇨🇱 LATAM Chile 1 in 9820.10%▼ 44.3541,925
48🇵🇰 Pakistan International Airlines 1 in 1,0440.10%▲ 204.391486
49🇧🇭 Gulf Air 1 in 1,0460.10%▼ 44.391485
50🇰🇿 Air Astana 1 in 1,0470.10%▲ 234.401484
51🇸🇦 Saudia 1 in 1,1710.09%▼ 24.4652,427
52🇸🇬 Singapore Airlines 1 in 1,2230.08%▲ 144.4831,457
53🇫🇮 Finnair 1 in 1,2620.08%▲ 224.502962
54🇭🇰 Cathay Pacific 1 in 1,3540.07%▲ 14.5331,453
55🇳🇱 Transavia 1 in 1,4190.07%▲ 24.552964
56🇺🇸 Alaska Airlines 1 in 1,4460.07%▲ 34.5673,399
57🇧🇷 LATAM Brazil 1 in 1,5500.06%▲ 134.5931,457
58🇳🇿 Air New Zealand 1 in 1,9380.05%▲ 184.671484
59🇺🇸 Spirit Airlines 1 in 1,9420.05%▲ 64.672965
60🇺🇸 Hawaiian Airlines 1 in 2,1030.05%▲ 174.701482
61🇮🇩 Batik Air 1 in 2,2360.04%▲ 84.721481
62🇳🇴 Norwegian 1 in 2,3400.04%▲ 174.731486
63🇹🇷 Pegasus Airlines 1 in 2,3890.04%▲ 104.731482
64🇹🇭 Thai Airways 1 in 2,5640.04%▲ 114.751485
65🇲🇾 Malaysia Airlines 1 in 2,6320.04%▲ 194.761484
66🇲🇾 Air Asia 1 in 2,6810.04%▲ 134.762968
67🇻🇳 Vietnam Airlines 1 in 2,7390.04%▲ 144.771482
68🇵🇦 COPA Airlines 1 in 2,8850.03%▲ 154.781485
69🇵🇱 LOT Polish 1 in 3,1230.03%▲ 164.801482
70🇦🇺 Virgin Australia 1 in 3,2160.03%▲ 174.801482
71🇩🇪 Eurowings 1 in 3,4510.03%▲ 214.821485
72🇧🇷 GOL Airlines 1 in 3,7610.03%▲ 194.831482
73🇸🇬 Scoot 1 in 4,1720.02%▲ 214.851482
74🇮🇩 Garuda Indonesia 1 in 4,5360.02%▲ 214.861484
75🇨🇳 Sichuan Airlines 1 in 4,6150.02%▲ 224.861483
76🇰🇷 Korean Air 1 in 5,4760.02%▲ 234.881485
77🇧🇷 Azul 1 in 6,2080.02%▲ 244.901483
78🇨🇳 Air China 1 in 12,4750.01%▲ 254.951483
+= Median 1 in 6890.15%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇬🇧 British Airways 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇧🇷 Azul 		                  🥉
🇰🇷 Korean Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 185.50%▲ 10.2547216,932
2🇬🇧 Stansted London 1 in 981.02%▲ 20.25313,851
3🇬🇧 Heathrow London 1 in 1010.99%▲ 30.251464,624
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,850
5🇮🇳 Gandhi Delhi 1 in 1430.70%▲ 50.58836,939
6🇬🇧 Gatwick London 1 in 1650.61%▲ 61.16523,079
7🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 71.58627,693
8🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 82.29523,086
9🇺🇸 Dallas/Fort Worth Dallas 1 in 2430.41%▲ 92.39523,079
10🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 102.65313,849
11🇺🇸 O'Hare Chicago 1 in 2890.35%▲ 112.81523,080
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,234
13🇺🇸 Miami Miami 1 in 3990.25%▲ 133.4129,231
14🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 143.47313,852
15🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 153.4814,616
16🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 163.49313,848
17🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 173.5229,234
18🇬🇧 Luton London 1 in 4880.20%▲ 183.7014,617
19🇺🇸 SFO San Francisco 1 in 5050.20%▲ 193.7529,235
20🇨🇭 Zurich Zurich 1 in 5230.19%▲ 203.7914,617
21🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 214.1914,616
22🇦🇪 Dubai Dubai 1 in 7980.13%▲ 224.2129,234
23🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 234.2114,617
24🇪🇸 Barajas Madrid 1 in 9660.10%▲ 244.3414,617
25🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 254.4014,615
26🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 264.5914,616
+= Median 1 in 4060.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1North America1 in 3190.31%2.03407196,743
2Africa1 in 3660.27%2.41199,177
3Middle East1 in 3830.26%2.528541,097
4Europe1 in 3840.26%2.52414200,218
5Oceania1 in 1,2200.08%4.22115,309
6Latin America1 in 1,5500.06%4.394622,283
7Asia1 in 2,3890.04%4.6010852,170


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1270.79%0.25104,840
2🇪🇸 Spain1 in 1290.77%0.256229,959
3🇮🇳 India1 in 1450.69%0.258842,489
4🇮🇪 Ireland1 in 1560.64%0.257335,345
5🇨🇴 Colombia1 in 1770.57%0.253115,046
6🇨🇭 Switzerland1 in 1970.51%0.25104,833
7🇬🇧 United Kingdom1 in 2000.50%0.2516177,966
8🇨🇦 Canada1 in 2050.49%0.364923,614
9🇪🇬 Egypt1 in 2440.41%1.1173,399
10🇮🇹 Italy1 in 2470.40%1.16146,776
11🇶🇦 Qatar1 in 2510.40%1.212813,484
12🇦🇪 United Arab Emirates1 in 3150.32%1.993617,434
13🇪🇹 Ethiopia1 in 3660.27%2.4162,893
14🇫🇷 France1 in 3770.26%2.48199,201
15🇯🇴 Jordan1 in 3830.26%2.522963
16🇭🇺 Hungary1 in 4200.24%2.7452,412
17🇺🇸 United States1 in 4200.24%2.74358173,128
18🇲🇽 Mexico1 in 4540.22%2.9152,405
19🇳🇱 Netherlands1 in 4780.21%3.01157,215
20🇬🇷 Greece1 in 5200.19%3.1731,448
21🇧🇪 Belgium1 in 6030.17%3.422969
22🇱🇧 Lebanon1 in 6380.16%3.511482
23🇩🇪 Germany1 in 6390.16%3.512512,057
24🇿🇦 South Africa1 in 6810.15%3.6031,444
25🇴🇲 Oman1 in 6970.14%3.6452,423
26🇦🇿 Azerbaijan1 in 7950.13%3.811483
27🇦🇺 Australia1 in 8900.11%3.93104,825
28🇷🇸 Serbia1 in 9540.10%4.001483
29🇸🇪 Sweden1 in 9620.10%4.0141,931
30🇨🇱 Chile1 in 9820.10%4.0341,925
31🇵🇰 Pakistan1 in 1,0440.10%4.091486
32🇧🇭 Bahrain1 in 1,0460.10%4.091485
33🇰🇿 Kazakhstan1 in 1,0470.10%4.091484
34🇹🇷 Turkey1 in 1,0840.09%4.12167,694
35🇸🇦 Saudi Arabia1 in 1,1710.09%4.1952,427
36🇫🇮 Finland1 in 1,2620.08%4.252962
37🇭🇰 Hong Kong1 in 1,3540.07%4.3031,453
38🇸🇬 Singapore1 in 1,8920.05%4.5041,939
39🇳🇿 New Zealand1 in 1,9380.05%4.511484
40🇳🇴 Norway1 in 2,3400.04%4.591486
41🇹🇭 Thailand1 in 2,5640.04%4.631485
42🇲🇾 Malaysia1 in 2,6570.04%4.6431,453
43🇻🇳 Vietnam1 in 2,7390.04%4.651482
44🇵🇦 Panama1 in 2,8850.03%4.671485
45🇮🇩 Indonesia1 in 2,9950.03%4.682965
46🇵🇱 Poland1 in 3,1230.03%4.701482
47🇧🇷 Brazil1 in 3,7610.03%4.7552,422
48🇰🇷 South Korea1 in 5,4760.02%4.831485
49🇨🇳 China1 in 6,7380.01%4.862965

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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