LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 32,947 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 412.47%=0.2515072,760
2🇮🇳 Air India 1 in 611.65%▼ 10.257435,895
3🇪🇸 Iberia 1 in 741.35%▲ 10.253516,862
4🇱🇰 SriLankan Airlines 1 in 1400.71%▼ 430.4852,415
5🇨🇦 WestJet Airlines 1 in 1440.70%▼ 40.592713,054
6🇿🇦 South African 1 in 1450.69%▼ 40.63146,784
7🇹🇷 Pegasus Airlines 1 in 1490.67%▼ 220.74167,758
8🇦🇪 Emirates 1 in 1500.67%▼ 290.775225,031
9🇮🇳 SpiceJet 1 in 1500.67%▼ 140.78136,251
10🇺🇸 Frontier Airlines 1 in 1700.59%▼ 21.28157,215
11🇮🇪 Aer Lingus 1 in 1790.56%▲ 31.45104,817
12🇬🇧 British Airways 1 in 1860.54%▲ 11.594622,184
13🇳🇱 KLM 1 in 1960.51%▼ 81.77199,157
14🇨🇴 Avianca 1 in 1970.51%▲ 11.792813,481
15🇧🇭 Gulf Air 1 in 2100.48%▼ 321.9852,418
16🇪🇹 Ethiopian Airlines 1 in 2200.46%▲ 112.12104,827
17🇶🇦 Qatar Airways 1 in 2400.42%▼ 142.362914,067
18🇨🇦 Air Canada 1 in 2460.41%▲ 42.432411,594
19🇪🇬 EgyptAir 1 in 2870.35%▲ 122.8062,888
20🇺🇸 American Airlines 1 in 3120.32%▼ 52.979746,790
21🇰🇪 Kenya Airways 1 in 3170.32%▼ 263.0041,941
22🇵🇰 Pakistan International Airlines 1 in 3510.29%▲ 183.1931,446
23🇪🇸 Vueling 1 in 3620.28%▲ 73.25104,841
24🇪🇸 Air Europa 1 in 3640.27%▲ 53.2641,941
25🇲🇾 Malaysia Airlines 1 in 3760.27%▼ 53.3173,395
26🇫🇷 Air France 1 in 3770.27%▲ 63.32199,213
27🇲🇽 Aeromexico 1 in 3780.26%▲ 123.3262,885
28🇬🇧 Virgin Atlantic 1 in 3810.26%▼ 193.3441,933
29🇨🇦 Air Transat 1 in 3830.26%▼ 183.3531,444
30🇵🇭 Cebu Pacific 1 in 3910.26%▼ 173.3841,925
31🇺🇸 United Airlines 1 in 4310.23%▼ 73.535526,580
32🇬🇧 easyJet 1 in 4340.23%▼ 113.54178,246
33🇴🇲 Oman Air 1 in 4990.20%▲ 13.7373,388
34🇫🇮 Finnair 1 in 5030.20%▲ 173.7452,412
35🇦🇪 Etihad Airways 1 in 5040.20%▲ 23.7473,386
36🇮🇸 Icelandair 1 in 5590.18%▲ 303.872963
37🇦🇷 Aerolineas Argentinas 1 in 6130.16%▼ 103.9731,453
38🇸🇬 Singapore Airlines 1 in 6160.16%▲ 43.9762,892
39🇺🇸 Spirit Airlines 1 in 6480.15%▲ 214.0262,894
40🇺🇸 Hawaiian Airlines 1 in 6960.14%▼ 74.0931,457
41🇺🇸 Southwest Airlines 1 in 7160.14%=4.113114,966
42🇦🇪 Air Arabia 1 in 7230.14%▼ 54.1231,445
43🇺🇸 Delta Air Lines 1 in 7510.13%▲ 74.163617,394
44🇯🇴 Royal Jordanian 1 in 7610.13%▼ 34.171485
45🇩🇪 Lufthansa 1 in 7640.13%▲ 14.17115,326
46🇸🇪 SAS Scandinavia 1 in 7710.13%▲ 244.1852,412
47🇳🇴 Norwegian 1 in 7810.13%▲ 194.1931,455
48🇸🇦 Saudia 1 in 8410.12%▲ 14.2573,378
49🇹🇭 Thai Airways 1 in 8580.12%▲ 24.2631,450
50🇨🇭 Swiss 1 in 9840.10%▲ 264.362968
51🇺🇸 JetBlue 1 in 9920.10%▲ 44.3683,871
52🇺🇸 Alaska Airlines 1 in 1,0210.10%▲ 74.38104,815
53🇭🇺 Wizz Air 1 in 1,0480.10%▲ 264.402967
54🇮🇪 Ryanair 1 in 1,0900.09%▲ 74.42125,820
55🇹🇷 Turkish Airlines 1 in 1,3110.08%▲ 94.5283,855
56🇵🇦 COPA Airlines 1 in 1,4450.07%▲ 94.562967
57🇺🇸 Allegiant Air 1 in 1,5270.07%▲ 104.592966
58🇬🇷 Aegean Airlines 1 in 1,5560.06%▲ 114.591484
59🇧🇷 LATAM Brazil 1 in 1,5560.06%▲ 204.5931,451
60🇲🇾 Air Asia 1 in 1,7910.06%▲ 204.6531,450
61🇧🇷 GOL Airlines 1 in 1,8760.05%▲ 264.662967
62🇨🇱 LATAM Chile 1 in 1,9570.05%▲ 154.682966
63🇦🇪 flydubai 1 in 1,9790.05%▲ 164.681481
64🇧🇷 Azul 1 in 2,0650.05%▲ 224.6931,451
65🇸🇬 Scoot 1 in 2,0890.05%▲ 394.702963
66🇵🇭 Philippine Airlines 1 in 2,1350.05%▲ 194.701482
67🇮🇹 ITA Airways 1 in 3,4710.03%▲ 204.821482
68🇭🇰 Cathay Pacific 1 in 4,0900.02%▲ 214.851481
+= Median 1 in 5030.20%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇮🇳 Air India 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇭🇰 Cathay Pacific
🥈
🇮🇹 ITA Airways 		                  🥉
🇵🇭 Philippine Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 432.34%▲ 10.252092,339
2🇮🇳 Gandhi Delhi 1 in 502.00%▲ 20.2523106,157
3🇳🇱 Schiphol Amsterdam 1 in 591.69%▲ 30.252196,958
4🇬🇧 Stansted London 1 in 981.02%▲ 40.25313,847
5🇬🇧 Heathrow London 1 in 1410.71%▲ 50.511046,165
6🇲🇽 Juárez Mexico City 1 in 1620.62%▲ 61.09523,086
7🇶🇦 Hamad Doha 1 in 1690.59%▲ 71.24418,470
8🇨🇦 Pearson Toronto 1 in 1700.59%▲ 81.28523,085
9🇨🇭 Zurich Zurich 1 in 1740.57%▲ 91.37313,850
10🇺🇸 Sky Harbor Phoenix, AZ 1 in 2650.38%▲ 102.61313,851
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,851
12🇬🇧 Gatwick London 1 in 2750.36%▲ 122.69313,851
13🇭🇺 Budapest Budapest 1 in 2930.34%▲ 132.8414,616
14🇺🇸 SFO San Francisco 1 in 3370.30%▲ 143.12313,850
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,616
16🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 163.4814,617
17🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 173.49313,848
18🇬🇧 Luton London 1 in 4880.20%▲ 183.7014,617
19🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 193.8229,235
20🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 203.9629,231
21🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 214.1414,617
22🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 224.1914,617
23🇺🇸 Miami Miami 1 in 7970.13%▲ 234.2114,617
24🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 244.2614,617
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 254.3329,232
26🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 264.4414,616
27🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 274.4614,617
28🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 284.5214,616
29🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 294.6014,616
+= Median 1 in 3980.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2200.46%0.672813,552
2Asia1 in 3910.26%2.57272131,806
3Middle East1 in 5010.20%3.1011856,968
4Europe1 in 5030.20%3.11232112,096
5North America1 in 6480.15%3.53317153,038
6Latin America1 in 1,4990.07%4.374923,620


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 611.65%0.25237114,907
2🇱🇰 Sri Lanka1 in 1400.71%0.2552,415
3🇿🇦 South Africa1 in 1450.69%0.25146,784
4🇳🇱 Netherlands1 in 1960.51%0.25199,157
5🇨🇴 Colombia1 in 1970.51%0.252813,481
6🇧🇭 Bahrain1 in 2100.48%0.4752,418
7🇪🇹 Ethiopia1 in 2200.46%0.67104,827
8🇶🇦 Qatar1 in 2400.42%1.052914,067
9🇨🇦 Canada1 in 2460.41%1.155426,091
10🇹🇷 Turkey1 in 2670.37%1.442411,613
11🇪🇬 Egypt1 in 2870.35%1.6962,888
12🇮🇪 Ireland1 in 3070.33%1.912210,636
13🇰🇪 Kenya1 in 3170.32%2.0041,941
14🇵🇰 Pakistan1 in 3510.29%2.2931,446
15🇪🇸 Spain1 in 3620.28%2.374923,644
16🇫🇷 France1 in 3770.27%2.48199,213
17🇲🇽 Mexico1 in 3780.26%2.4962,885
18🇬🇧 United Kingdom1 in 3810.26%2.516732,364
19🇴🇲 Oman1 in 4990.20%3.1073,388
20🇫🇮 Finland1 in 5030.20%3.1152,412
21🇮🇸 Iceland1 in 5590.18%3.302963
22🇦🇪 United Arab Emirates1 in 5940.17%3.406330,344
23🇦🇷 Argentina1 in 6130.16%3.4531,453
24🇲🇾 Malaysia1 in 6210.16%3.47104,844
25🇵🇭 Philippines1 in 6610.15%3.5652,408
26🇺🇸 United States1 in 7060.14%3.65263126,946
27🇯🇴 Jordan1 in 7610.13%3.751485
28🇩🇪 Germany1 in 7640.13%3.76115,326
29🇸🇪 Sweden1 in 7710.13%3.7752,412
30🇳🇴 Norway1 in 7810.13%3.7831,455
31🇸🇦 Saudi Arabia1 in 8410.12%3.8773,378
32🇹🇭 Thailand1 in 8580.12%3.8931,450
33🇸🇬 Singapore1 in 9520.11%4.0083,856
34🇨🇭 Switzerland1 in 9840.10%4.032968
35🇭🇺 Hungary1 in 1,0480.10%4.092967
36🇵🇦 Panama1 in 1,4450.07%4.342967
37🇬🇷 Greece1 in 1,5560.06%4.391484
38🇧🇷 Brazil1 in 1,8760.05%4.4983,869
39🇨🇱 Chile1 in 1,9570.05%4.512966
40🇮🇹 Italy1 in 3,4710.03%4.731482
41🇭🇰 Hong Kong1 in 4,0900.02%4.771481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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