A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 29	3.44%	=	0.25	209	101,338
2	🇮🇳 Air India	1 in 39	2.54%	=	0.25	114	55,309
3	🇪🇸 Iberia	1 in 88	1.13%	▼ 2	0.25	29	14,067
4	🇱🇰 SriLankan Airlines	1 in 116	0.86%	▼ 34	0.25	6	2,902
5	🇮🇳 SpiceJet	1 in 122	0.82%	▼ 33	0.25	16	7,699
6	🇦🇪 Emirates	1 in 123	0.81%	▼ 14	0.25	63	30,503
7	🇪🇹 Ethiopian Airlines	1 in 137	0.73%	▼ 31	0.37	16	7,756
8	🇧🇭 Gulf Air	1 in 150	0.67%	▼ 30	0.78	7	3,379
9	🇮🇪 Aer Lingus	1 in 178	0.56%	▲ 3	1.43	10	4,847
10	🇿🇦 South African	1 in 185	0.54%	▼ 28	1.57	11	5,319
11	🇨🇴 Avianca	1 in 220	0.46%	▲ 8	2.12	25	12,102
12	🇬🇧 British Airways	1 in 230	0.43%	▼ 2	2.25	37	17,907
13	🇺🇸 Frontier Airlines	1 in 230	0.43%	▲ 1	2.25	11	5,343
14	🇰🇪 Kenya Airways	1 in 255	0.39%	▼ 24	2.52	5	2,411
15	🇦🇪 Air Arabia	1 in 271	0.37%	▼ 8	2.66	8	3,857
16	🇪🇸 Vueling	1 in 302	0.33%	▼ 2	2.91	12	5,792
17	🇶🇦 Qatar Airways	1 in 318	0.31%	▲ 4	3.01	22	10,617
18	🇦🇪 Etihad Airways	1 in 320	0.31%	▼ 9	3.02	11	5,337
19	🇲🇽 Aeromexico	1 in 323	0.31%	▲ 10	3.04	7	3,381
20	🇨🇦 WestJet Airlines	1 in 324	0.31%	▲ 13	3.05	12	5,778
21	🇲🇾 Malaysia Airlines	1 in 329	0.30%	▼ 17	3.08	8	3,872
22	🇨🇦 Air Canada	1 in 330	0.30%	▲ 11	3.08	18	8,672
23	🇳🇱 KLM	1 in 337	0.30%	▼ 5	3.12	11	5,335
24	🇺🇸 American Airlines	1 in 362	0.28%	=	3.25	83	40,269
25	🇪🇸 Air Europa	1 in 364	0.27%	▼ 13	3.26	4	1,939
26	🇨🇦 Air Transat	1 in 380	0.26%	▲ 16	3.34	3	1,454
27	🇬🇧 Virgin Atlantic	1 in 381	0.26%	▼ 11	3.34	4	1,937
28	🇯🇴 Royal Jordanian	1 in 382	0.26%	▲ 24	3.34	2	966
29	🇺🇸 Alaska Airlines	1 in 407	0.25%	▼ 2	3.44	25	12,072
30	🇫🇷 Air France	1 in 422	0.24%	▲ 15	3.50	17	8,238
31	🇦🇷 Aerolineas Argentinas	1 in 462	0.22%	▲ 12	3.63	4	1,930
32	🇹🇷 Pegasus Airlines	1 in 478	0.21%	▼ 6	3.68	5	2,409
33	🇺🇸 United Airlines	1 in 485	0.21%	▲ 7	3.69	49	23,621
34	🇵🇭 Cebu Pacific	1 in 520	0.19%	▲ 18	3.78	3	1,447
35	🇬🇧 easyJet	1 in 532	0.19%	▲ 10	3.81	14	6,734
36	🇵🇦 COPA Airlines	1 in 579	0.17%	▼ 2	3.91	5	2,415
37	🇴🇲 Oman Air	1 in 581	0.17%	▲ 20	3.91	6	2,907
38	🇸🇬 Singapore Airlines	1 in 616	0.16%	=	3.97	6	2,891
39	🇹🇭 Thai Airways	1 in 643	0.16%	▲ 1	4.01	4	1,936
40	🇺🇸 Hawaiian Airlines	1 in 703	0.14%	▲ 18	4.10	3	1,443
41	🇮🇪 Ryanair	1 in 730	0.14%	▲ 3	4.13	18	8,692
42	🇺🇸 Delta Air Lines	1 in 775	0.13%	▲ 8	4.18	35	16,848
43	🇦🇿 Azerbaijan Airlines	1 in 797	0.13%	▲ 5	4.20	1	482
44	🇸🇦 Saudia	1 in 844	0.12%	▲ 11	4.25	7	3,367
45	🇪🇬 EgyptAir	1 in 857	0.12%	▲ 7	4.26	2	968
46	🇹🇷 Turkish Airlines	1 in 869	0.12%	▲ 9	4.27	12	5,817
47	🇺🇸 Southwest Airlines	1 in 962	0.10%	▲ 15	4.34	23	11,134
48	🇺🇸 Spirit Airlines	1 in 972	0.10%	▲ 19	4.35	4	1,928
49	🇺🇸 Allegiant Air	1 in 1,013	0.10%	▲ 11	4.37	3	1,456
50	🇵🇰 Pakistan International Airlines	1 in 1,051	0.10%	▲ 42	4.40	1	482
51	🇮🇹 ITA Airways	1 in 1,152	0.09%	▲ 13	4.45	3	1,453
52	🇫🇮 Finnair	1 in 1,251	0.08%	▲ 14	4.49	2	971
53	🇸🇪 SAS Scandinavia	1 in 1,284	0.08%	▲ 15	4.51	3	1,447
54	🇨🇱 LATAM Chile	1 in 1,297	0.08%	▲ 24	4.51	3	1,457
55	🇺🇸 JetBlue	1 in 1,324	0.08%	▲ 20	4.52	6	2,901
56	🇩🇪 Lufthansa	1 in 1,400	0.07%	▲ 20	4.55	6	2,907
57	🇧🇷 LATAM Brazil	1 in 1,555	0.06%	▲ 19	4.59	3	1,453
58	🇬🇷 Aegean Airlines	1 in 1,560	0.06%	▲ 20	4.59	1	483
59	🇲🇾 Air Asia	1 in 1,792	0.06%	▲ 21	4.65	3	1,449
60	🇧🇷 GOL Airlines	1 in 1,876	0.05%	▲ 22	4.66	2	967
61	🇳🇿 Air New Zealand	1 in 1,930	0.05%	▲ 23	4.67	1	485
62	🇦🇪 flydubai	1 in 1,967	0.05%	▲ 41	4.68	1	484
63	🇨🇭 Swiss	1 in 1,978	0.05%	▲ 25	4.68	1	481
64	🇭🇺 Wizz Air	1 in 2,088	0.05%	▲ 26	4.70	1	486
65	🇵🇭 Philippine Airlines	1 in 2,130	0.05%	▲ 27	4.70	1	483
66	🇳🇴 Norwegian	1 in 2,342	0.04%	▲ 28	4.73	1	485
67	🇹🇼 EVA Air	1 in 2,380	0.04%	▲ 29	4.73	1	484
68	🇦🇹 Austrian Airlines	1 in 2,691	0.04%	▲ 30	4.76	1	485
69	🇬🇧 Jet2	1 in 2,711	0.04%	▲ 31	4.77	1	482
70	🇻🇳 Vietnam Airlines	1 in 2,726	0.04%	▲ 32	4.77	1	485
71	🇮🇩 Lion Air	1 in 3,663	0.03%	▲ 33	4.83	1	482
72	🇦🇺 Qantas	1 in 4,059	0.02%	▲ 34	4.84	1	481
73	🇮🇩 Garuda Indonesia	1 in 4,533	0.02%	▲ 35	4.86	1	485
74	🇰🇷 Korean Air	1 in 5,476	0.02%	▲ 36	4.88	1	485
75	🇧🇷 Azul	1 in 6,222	0.02%	▲ 37	4.90	1	481
+=	Median					1 in 616	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 37	2.69%	▲ 1	0.25	23	106,171
2	🇮🇳 Gandhi	Delhi	1 in 50	2.00%	▲ 2	0.25	23	106,172
3	🇬🇧 Heathrow	London	1 in 118	0.85%	▲ 3	0.25	12	55,387
4	🇬🇧 Stansted	London	1 in 147	0.68%	▲ 4	0.68	2	9,232
5	🇺🇸 Orlando	Orlando, FL	1 in 201	0.50%	▲ 5	1.85	4	18,468
6	🇲🇽 Juárez	Mexico City	1 in 202	0.49%	▲ 6	1.87	4	18,463
7	🇶🇦 Hamad	Doha	1 in 225	0.44%	▲ 7	2.18	3	13,850
8	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 8	2.84	1	4,615
9	🇳🇱 Schiphol	Amsterdam	1 in 310	0.32%	▲ 9	2.96	4	18,466
10	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 10	2.98	4	18,464
11	🇸🇬 Changi	Singapore	1 in 375	0.27%	▲ 11	3.31	3	13,851
12	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 12	3.48	1	4,616
13	🇺🇸 SFO	San Francisco	1 in 505	0.20%	▲ 13	3.75	2	9,234
14	🇲🇾 KLIA	Kuala Lumpur	1 in 530	0.19%	▲ 14	3.80	2	9,231
15	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 15	3.96	2	9,231
16	🇺🇸 O'Hare	Chicago	1 in 722	0.14%	▲ 16	4.12	2	9,234
17	🇺🇸 LAX	Los Angeles	1 in 765	0.13%	▲ 17	4.17	2	9,234
18	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 18	4.19	1	4,616
19	🇨🇦 Pearson	Toronto	1 in 851	0.12%	▲ 19	4.26	1	4,616
20	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 20	4.41	1	4,617
21	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 21	4.46	1	4,616
22	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 22	4.52	1	4,616
23	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,880	0.05%	▲ 23	4.66	1	4,616
+=	Median						1 in 416	0.24%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 185	0.54%	0.25	32	15,486
2	Middle East	1 in 348	0.29%	2.27	129	62,386
3	North America	1 in 485	0.21%	3.04	275	132,919
4	Europe	1 in 793	0.13%	3.80	193	93,394
5	Asia	1 in 797	0.13%	3.81	377	182,711
6	Latin America	1 in 800	0.12%	3.81	50	24,186
7	Oceania	1 in 2,616	0.04%	4.64	2	966

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 39	2.54%	0.25	339	164,346
2	🇱🇰 Sri Lanka	1 in 116	0.86%	0.25	6	2,902
3	🇪🇹 Ethiopia	1 in 137	0.73%	0.25	16	7,756
4	🇧🇭 Bahrain	1 in 150	0.67%	0.25	7	3,379
5	🇿🇦 South Africa	1 in 185	0.54%	0.25	11	5,319
6	🇨🇴 Colombia	1 in 220	0.46%	0.67	25	12,102
7	🇰🇪 Kenya	1 in 255	0.39%	1.27	5	2,411
8	🇮🇪 Ireland	1 in 286	0.35%	1.67	28	13,538
9	🇦🇪 United Arab Emirates	1 in 293	0.34%	1.76	83	40,181
10	🇪🇸 Spain	1 in 302	0.33%	1.86	45	21,798
11	🇶🇦 Qatar	1 in 318	0.31%	2.02	22	10,617
12	🇲🇽 Mexico	1 in 323	0.31%	2.06	7	3,381
13	🇨🇦 Canada	1 in 330	0.30%	2.12	33	15,903
14	🇳🇱 Netherlands	1 in 337	0.30%	2.18	11	5,335
15	🇯🇴 Jordan	1 in 382	0.26%	2.51	2	966
16	🇫🇷 France	1 in 422	0.24%	2.75	17	8,238
17	🇬🇧 United Kingdom	1 in 444	0.23%	2.86	56	27,060
18	🇦🇷 Argentina	1 in 462	0.22%	2.94	4	1,930
19	🇲🇾 Malaysia	1 in 556	0.18%	3.29	11	5,320
20	🇵🇦 Panama	1 in 579	0.17%	3.36	5	2,415
21	🇴🇲 Oman	1 in 581	0.17%	3.37	6	2,907
22	🇸🇬 Singapore	1 in 616	0.16%	3.46	6	2,891
23	🇹🇷 Turkey	1 in 617	0.16%	3.46	17	8,226
24	🇹🇭 Thailand	1 in 643	0.16%	3.52	4	1,936
25	🇺🇸 United States	1 in 737	0.14%	3.71	242	117,015
26	🇦🇿 Azerbaijan	1 in 797	0.13%	3.81	1	482
27	🇵🇭 Philippines	1 in 837	0.12%	3.86	4	1,930
28	🇸🇦 Saudi Arabia	1 in 844	0.12%	3.87	7	3,367
29	🇪🇬 Egypt	1 in 857	0.12%	3.89	2	968
30	🇵🇰 Pakistan	1 in 1,051	0.10%	4.10	1	482
31	🇮🇹 Italy	1 in 1,152	0.09%	4.18	3	1,453
32	🇫🇮 Finland	1 in 1,251	0.08%	4.24	2	971
33	🇸🇪 Sweden	1 in 1,284	0.08%	4.26	3	1,447
34	🇨🇱 Chile	1 in 1,297	0.08%	4.27	3	1,457
35	🇩🇪 Germany	1 in 1,400	0.07%	4.32	6	2,907
36	🇬🇷 Greece	1 in 1,560	0.06%	4.39	1	483
37	🇧🇷 Brazil	1 in 1,876	0.05%	4.49	6	2,901
38	🇳🇿 New Zealand	1 in 1,930	0.05%	4.51	1	485
39	🇨🇭 Switzerland	1 in 1,978	0.05%	4.52	1	481
40	🇭🇺 Hungary	1 in 2,088	0.05%	4.54	1	486
41	🇳🇴 Norway	1 in 2,342	0.04%	4.59	1	485
42	🇹🇼 Taiwan	1 in 2,380	0.04%	4.60	1	484
43	🇦🇹 Austria	1 in 2,691	0.04%	4.65	1	485
44	🇻🇳 Vietnam	1 in 2,726	0.04%	4.65	1	485
45	🇮🇩 Indonesia	1 in 4,052	0.02%	4.77	2	967
46	🇦🇺 Australia	1 in 4,059	0.02%	4.77	1	481
47	🇰🇷 South Korea	1 in 5,476	0.02%	4.83	1	485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇧🇷 Azul
🥈 🇰🇷 Korean Air		🥉 🇮🇩 Garuda Indonesia

🧳💨 Luggage Losers