LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 38,711 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 2110.47%▲ 11.992914,009
2🇿🇦 South African 1 in 2260.44%▲ 22.2094,355
3🇦🇪 Etihad Airways 1 in 2930.34%▲ 32.84125,820
4🇮🇪 Aer Lingus 1 in 2950.34%▲ 42.8662,912
5🇺🇸 Frontier Airlines 1 in 3170.32%▲ 53.0083,882
6🇮🇳 SpiceJet 1 in 3240.31%▲ 63.0562,889
7🇬🇧 British Airways 1 in 3390.29%▲ 73.132512,142
8🇳🇱 KLM 1 in 3710.27%▲ 83.29104,845
9🇺🇸 American Airlines 1 in 3740.27%▲ 93.318139,040
10🇮🇳 Air India 1 in 4100.24%▲ 103.46115,319
11🇨🇦 Air Canada 1 in 4940.20%▲ 113.72125,782
12🇪🇬 EgyptAir 1 in 5730.17%▲ 123.8931,449
13🇨🇭 Swiss 1 in 6590.15%▲ 134.0431,446
14🇲🇽 Aeromexico 1 in 7560.13%▲ 144.1631,444
15🇯🇴 Royal Jordanian 1 in 7600.13%▲ 154.171485
16🇬🇧 Virgin Atlantic 1 in 7670.13%▲ 164.172962
17🇦🇺 Qantas 1 in 8110.12%▲ 174.2252,406
18🇪🇸 Iberia 1 in 8620.12%▲ 184.2731,444
19🇺🇸 United Airlines 1 in 9900.10%▲ 194.362411,558
20🇺🇸 Delta Air Lines 1 in 1,1770.08%▲ 204.462311,099
21🇹🇷 Pegasus Airlines 1 in 1,1960.08%▲ 214.472964
22🇪🇸 Vueling 1 in 1,2110.08%▲ 224.4831,447
23🇸🇬 Singapore Airlines 1 in 1,2330.08%▲ 234.4931,445
24🇰🇪 Kenya Airways 1 in 1,2700.08%▲ 244.501484
25🇲🇾 Malaysia Airlines 1 in 1,3200.08%▲ 254.522966
26🇪🇸 Air Europa 1 in 1,4570.07%▲ 264.571485
27🇺🇸 Allegiant Air 1 in 1,5270.07%▲ 274.592966
28🇶🇦 Qatar Airways 1 in 1,7570.06%▲ 284.6441,924
29🇲🇾 Air Asia 1 in 1,7990.06%▲ 294.6531,443
30🇺🇸 Spirit Airlines 1 in 1,9340.05%▲ 304.672969
31🇺🇸 Southwest Airlines 1 in 2,0040.05%▲ 314.68115,343
32🇹🇷 Turkish Airlines 1 in 2,0830.05%▲ 324.7052,427
33🇺🇸 Hawaiian Airlines 1 in 2,1010.05%▲ 334.701483
34🇭🇺 Wizz Air 1 in 2,1030.05%▲ 344.701482
35🇦🇪 Air Arabia 1 in 2,1610.05%▲ 354.711483
36🇦🇪 Emirates 1 in 2,5790.04%▲ 364.7531,454
37🇹🇭 Thai Airways 1 in 2,5830.04%▲ 374.751482
38🇺🇸 JetBlue 1 in 2,6610.04%▲ 384.7631,444
39🇩🇪 Lufthansa 1 in 2,8200.04%▲ 394.7831,444
40🇦🇺 Virgin Australia 1 in 3,2020.03%▲ 404.801485
41🇮🇪 Ryanair 1 in 3,2820.03%▲ 414.8141,933
42🇮🇹 ITA Airways 1 in 3,4820.03%▲ 424.821481
43🇫🇷 Air France 1 in 3,5870.03%▲ 434.822968
44🇬🇧 easyJet 1 in 3,7080.03%▲ 444.832966
45🇸🇪 SAS Scandinavia 1 in 3,8570.03%▲ 454.841482
46🇨🇦 WestJet Airlines 1 in 3,8730.03%▲ 464.841484
47🇧🇷 LATAM Brazil 1 in 4,6820.02%▲ 474.861482
48🇯🇵 Japan Airlines (JAL) 1 in 5,1980.02%▲ 484.881485
49🇸🇦 Saudia 1 in 5,8660.02%▲ 494.891485
50🇺🇸 Alaska Airlines 1 in 10,2090.01%▲ 504.941482
51🇨🇳 China Eastern 1 in 16,3370.01%▲ 514.961483
+= Median 1 in 1,4570.07%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇿🇦 South African 		                  🥉
🇦🇪 Etihad Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇸🇦 Saudia


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 551.83%▲ 10.252196,957
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,616
3🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 30.251255,405
4🇳🇱 Schiphol Amsterdam 1 in 1380.73%▲ 40.40941,555
5🇺🇸 Orlando Orlando, FL 1 in 2010.50%▲ 51.85418,468
6🇬🇧 Gatwick London 1 in 2060.49%▲ 61.93418,465
7🇺🇸 John F. Kennedy New York City 1 in 2150.47%▲ 72.05523,085
8🇺🇸 Miami Miami 1 in 2660.38%▲ 82.62313,846
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,850
10🇬🇧 Stansted London 1 in 2930.34%▲ 102.8414,616
11🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 112.98418,464
12🇶🇦 Hamad Doha 1 in 3370.30%▲ 123.1229,232
13🇧🇪 Brussels Brussels 1 in 3980.25%▲ 133.4114,616
14🇨🇦 Pearson Toronto 1 in 4260.23%▲ 143.5129,232
15🇬🇧 Heathrow London 1 in 4700.21%▲ 153.65313,848
16🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 163.76313,849
17🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 174.1229,234
18🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 184.1414,616
19🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 194.1914,617
20🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 204.3714,616
21🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 214.4014,617
22🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 224.4414,617
23🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 234.4814,617
24🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 244.6014,616
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 254.6614,616
+= Median 1 in 3980.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3830.26%2.52104,839
2Oceania1 in 1,2940.08%4.2762,891
3Latin America1 in 1,3010.08%4.2741,926
4Asia1 in 1,3200.08%4.285727,521
5Europe1 in 1,4570.07%4.357435,828
6North America1 in 1,7070.06%4.4416981,531
7Middle East1 in 1,7570.06%4.462512,100


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇿🇦 South Africa1 in 2260.44%0.7994,355
2🇮🇳 India1 in 3240.31%2.074622,217
3🇳🇱 Netherlands1 in 3710.27%2.44104,845
4🇮🇪 Ireland1 in 5420.18%3.25104,846
5🇪🇬 Egypt1 in 5730.17%3.3431,449
6🇨🇭 Switzerland1 in 6590.15%3.5631,446
7🇲🇽 Mexico1 in 7560.13%3.7431,444
8🇯🇴 Jordan1 in 7600.13%3.751485
9🇬🇧 United Kingdom1 in 7670.13%3.762914,069
10🇨🇦 Canada1 in 8770.11%3.92136,266
11🇪🇸 Spain1 in 1,2110.08%4.2273,376
12🇸🇬 Singapore1 in 1,2330.08%4.2331,445
13🇰🇪 Kenya1 in 1,2700.08%4.251484
14🇦🇺 Australia1 in 1,2940.08%4.2762,891
15🇹🇷 Turkey1 in 1,5190.07%4.3773,390
16🇲🇾 Malaysia1 in 1,5230.07%4.3852,409
17🇺🇸 United States1 in 1,7070.06%4.4415675,264
18🇶🇦 Qatar1 in 1,7570.06%4.4641,924
19🇭🇺 Hungary1 in 2,1030.05%4.551482
20🇦🇪 United Arab Emirates1 in 2,1610.05%4.56167,757
21🇹🇭 Thailand1 in 2,5830.04%4.631482
22🇩🇪 Germany1 in 2,8200.04%4.6631,444
23🇮🇹 Italy1 in 3,4820.03%4.731481
24🇫🇷 France1 in 3,5870.03%4.742968
25🇸🇪 Sweden1 in 3,8570.03%4.751482
26🇧🇷 Brazil1 in 4,6820.02%4.801482
27🇯🇵 Japan1 in 5,1980.02%4.821485
28🇸🇦 Saudi Arabia1 in 5,8660.02%4.841485
29🇨🇳 China1 in 16,3370.01%4.941483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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