LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 10 hours ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 721.39%▲ 10.256330,339
2🇶🇦 Qatar Airways 1 in 1310.76%▲ 20.255325,746
3🇺🇸 Frontier Airlines 1 in 1340.75%▲ 30.26199,199
4🇰🇪 Kenya Airways 1 in 1820.55%▲ 41.5273,378
5🇪🇸 Iberia 1 in 1850.54%▲ 51.57146,738
6🇮🇳 IndiGo 1 in 2030.49%▲ 61.883014,549
7🇲🇦 Royal Air Maroc 1 in 2190.46%▲ 72.1183,855
8🇮🇪 Aer Lingus 1 in 2220.45%▲ 82.1583,877
9🇮🇸 Icelandair 1 in 2230.45%▲ 92.1652,413
10🇨🇦 WestJet Airlines 1 in 2580.39%▲ 102.55157,257
11🇧🇪 Brussels Airlines 1 in 3010.33%▲ 112.9041,940
12🇦🇪 Air Arabia 1 in 3590.28%▲ 123.2462,910
13🇪🇸 Vueling 1 in 3630.28%▲ 133.26104,822
14🇺🇸 American Airlines 1 in 3630.28%▲ 143.268340,178
15🇮🇳 SpiceJet 1 in 3880.26%▲ 153.3752,417
16🇵🇭 Cebu Pacific 1 in 3910.26%▲ 163.3841,924
17🇳🇵 Nepal Airlines 1 in 4140.24%▲ 173.471482
18🇬🇧 British Airways 1 in 4260.23%▲ 183.51209,667
19🇦🇪 Etihad Airways 1 in 4390.23%▲ 193.5683,885
20🇫🇮 Finnair 1 in 5030.20%▲ 203.7452,413
21🇬🇷 Aegean Airlines 1 in 5180.19%▲ 213.7831,454
22🇳🇱 KLM 1 in 5290.19%▲ 223.8073,400
23🇬🇧 Jet2 1 in 5390.19%▲ 233.8252,424
24🇨🇦 Air Transat 1 in 5700.18%▲ 243.892971
25🇫🇷 Air France 1 in 5970.17%▲ 253.94125,821
26🇺🇸 Delta Air Lines 1 in 5990.17%▲ 263.944521,792
27🇨🇦 Air Canada 1 in 6580.15%▲ 274.0494,342
28🇲🇾 Malaysia Airlines 1 in 6600.15%▲ 284.0441,933
29🇱🇰 SriLankan Airlines 1 in 6980.14%▲ 294.091484
30🇭🇺 Wizz Air 1 in 6990.14%▲ 304.0931,450
31🇪🇸 Air Europa 1 in 7290.14%▲ 314.132970
32🇬🇧 easyJet 1 in 7370.14%▲ 324.14104,855
33🇹🇷 Turkish Airlines 1 in 7450.13%▲ 334.15146,785
34🇲🇽 Aeromexico 1 in 7540.13%▲ 344.1631,446
35🇬🇧 Virgin Atlantic 1 in 7610.13%▲ 354.172970
36🇦🇪 Emirates 1 in 7770.13%▲ 364.18104,827
37🇹🇷 Pegasus Airlines 1 in 7950.13%▲ 374.2031,449
38🇪🇬 EgyptAir 1 in 8590.12%▲ 384.262966
39🇮🇹 ITA Airways 1 in 8700.11%▲ 394.2741,924
40🇺🇸 United Airlines 1 in 9120.11%▲ 404.312612,549
41🇺🇸 Southwest Airlines 1 in 9210.11%▲ 414.312411,625
42🇸🇬 Singapore Airlines 1 in 9230.11%▲ 424.3141,930
43🇮🇪 Ryanair 1 in 9420.11%▲ 434.33146,736
44🇲🇾 Batik Air Malaysia 1 in 1,0530.09%▲ 444.401481
45🇵🇭 Philippine Airlines 1 in 1,0640.09%▲ 454.402968
46🇩🇪 Lufthansa 1 in 1,2050.08%▲ 464.4773,380
47🇺🇸 Spirit Airlines 1 in 1,2900.08%▲ 474.5131,453
48🇺🇸 JetBlue 1 in 1,3220.08%▲ 484.5262,906
49🇻🇳 VietJet 1 in 1,7730.06%▲ 494.641485
50🇨🇭 Swiss 1 in 1,9690.05%▲ 504.681484
51🇺🇸 Alaska Airlines 1 in 2,0390.05%▲ 514.6952,411
52🇪🇹 Ethiopian Airlines 1 in 2,1940.05%▲ 524.711483
53🇹🇭 Thai Airways 1 in 2,5700.04%▲ 534.751484
54🇲🇾 Air Asia 1 in 2,6890.04%▲ 544.762966
55🇦🇹 Austrian Airlines 1 in 2,6980.04%▲ 554.771484
56🇸🇦 Saudia 1 in 2,9310.03%▲ 564.782970
57🇺🇸 Allegiant Air 1 in 3,0550.03%▲ 574.791483
58🇸🇪 SAS Scandinavia 1 in 3,8300.03%▲ 584.831485
59🇨🇱 LATAM Chile 1 in 3,9290.03%▲ 594.841481
60🇦🇺 Qantas 1 in 4,0230.02%▲ 604.841485
61🇭🇰 Cathay Pacific 1 in 4,0900.02%▲ 614.851481
62🇸🇬 Scoot 1 in 4,1560.02%▲ 624.851484
63🇮🇩 Garuda Indonesia 1 in 4,5360.02%▲ 634.861484
64🇧🇷 LATAM Brazil 1 in 4,6500.02%▲ 644.861486
65🇨🇴 Avianca 1 in 5,4860.02%▲ 654.881484
66🇧🇷 Azul 1 in 6,1700.02%▲ 664.901486
67🇨🇳 Air China 1 in 12,4880.01%▲ 674.951482
68🇨🇳 China Eastern 1 in 16,3980.01%▲ 684.961482
+= Median 1 in 7570.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,806
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,617
3🇬🇧 Heathrow London 1 in 641.56%▲ 30.2522101,580
4🇮🇳 Shivaji Mumbai 1 in 661.52%▲ 40.251360,001
5🇬🇧 Gatwick London 1 in 691.46%▲ 50.251255,387
6🇧🇪 Brussels Brussels 1 in 801.26%▲ 60.25523,081
7🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 70.25732,319
8🇬🇧 Stansted London 1 in 1470.68%▲ 80.6829,233
9🇶🇦 Hamad Doha 1 in 1690.59%▲ 91.25418,462
10🇺🇸 Denver Denver, CO 1 in 2220.45%▲ 102.15523,079
11🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 112.44313,850
12🇳🇱 Schiphol Amsterdam 1 in 2480.40%▲ 122.45523,079
13🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 132.48523,080
14🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 142.64313,850
15🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 152.64418,466
16🇸🇬 Changi Singapore 1 in 2810.36%▲ 162.75418,462
17🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 172.81418,462
18🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 182.83418,465
19🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 193.2829,231
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,846
21🇨🇦 Pearson Toronto 1 in 4260.23%▲ 213.5129,232
22🇪🇸 El Prat Barcelona 1 in 4280.23%▲ 223.5229,231
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 233.65418,465
24🇬🇧 Luton London 1 in 4880.20%▲ 243.7014,617
25🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 254.1914,616
26🇺🇸 Miami Miami 1 in 7970.13%▲ 264.2114,616
27🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 274.2414,616
28🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 284.4014,616
29🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 294.5214,616
30🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 304.5914,616
31🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 314.6314,616
+= Median 1 in 2810.36%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2190.46%0.67167,716
2Middle East1 in 5610.18%3.318139,303
3Europe1 in 6990.14%3.6415574,941
4North America1 in 7650.13%3.76238115,165
5Asia1 in 1,0590.09%4.1012459,857
6Oceania1 in 4,0230.02%4.761485
7Latin America1 in 4,6500.02%4.8073,383


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1310.76%0.255325,746
2🇰🇪 Kenya1 in 1820.55%0.2573,378
3🇮🇳 India1 in 2030.49%0.319847,305
4🇲🇦 Morocco1 in 2190.46%0.6783,855
5🇮🇸 Iceland1 in 2230.45%0.7452,413
6🇧🇪 Belgium1 in 3010.33%1.8441,940
7🇮🇪 Ireland1 in 3590.28%2.362210,614
8🇪🇸 Spain1 in 3630.28%2.382612,529
9🇳🇵 Nepal1 in 4140.24%2.711482
10🇦🇪 United Arab Emirates1 in 4390.23%2.842411,622
11🇫🇮 Finland1 in 5030.20%3.1152,413
12🇬🇷 Greece1 in 5180.19%3.1631,454
13🇳🇱 Netherlands1 in 5290.19%3.2073,400
14🇨🇦 Canada1 in 5700.18%3.332612,570
15🇵🇭 Philippines1 in 5720.17%3.3462,892
16🇫🇷 France1 in 5970.17%3.41125,821
17🇬🇧 United Kingdom1 in 6230.16%3.473717,916
18🇱🇰 Sri Lanka1 in 6980.14%3.641484
19🇭🇺 Hungary1 in 6990.14%3.6431,450
20🇲🇽 Mexico1 in 7540.13%3.7431,446
21🇹🇷 Turkey1 in 7690.13%3.76178,235
22🇪🇬 Egypt1 in 8590.12%3.892966
23🇮🇹 Italy1 in 8700.11%3.9141,924
24🇺🇸 United States1 in 9210.11%3.97212102,595
25🇲🇾 Malaysia1 in 1,0530.09%4.1073,380
26🇩🇪 Germany1 in 1,2050.08%4.2173,380
27🇸🇬 Singapore1 in 1,5110.07%4.3752,415
28🇻🇳 Vietnam1 in 1,7730.06%4.461485
29🇨🇭 Switzerland1 in 1,9690.05%4.521484
30🇪🇹 Ethiopia1 in 2,1940.05%4.571483
31🇹🇭 Thailand1 in 2,5700.04%4.631484
32🇦🇹 Austria1 in 2,6980.04%4.651484
33🇸🇦 Saudi Arabia1 in 2,9310.03%4.682970
34🇸🇪 Sweden1 in 3,8300.03%4.751485
35🇨🇱 Chile1 in 3,9290.03%4.761481
36🇦🇺 Australia1 in 4,0230.02%4.761485
37🇭🇰 Hong Kong1 in 4,0900.02%4.771481
38🇮🇩 Indonesia1 in 4,5360.02%4.791484
39🇧🇷 Brazil1 in 5,3030.02%4.822971
40🇨🇴 Colombia1 in 5,4860.02%4.831484
41🇨🇳 China1 in 14,1790.01%4.932964

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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