A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 41	2.47%	=	0.25	150	72,805
2	🇮🇳 Air India	1 in 61	1.63%	▼ 1	0.25	74	35,599
3	🇪🇸 Iberia	1 in 73	1.37%	▲ 1	0.25	35	16,991
4	🇱🇰 SriLankan Airlines	1 in 140	0.71%	▼ 45	0.48	5	2,414
5	🇨🇦 WestJet Airlines	1 in 144	0.69%	=	0.61	27	12,986
6	🇿🇦 South African	1 in 145	0.69%	▼ 5	0.63	14	6,785
7	🇹🇷 Pegasus Airlines	1 in 148	0.67%	▼ 25	0.73	16	7,772
8	🇮🇳 SpiceJet	1 in 149	0.67%	▼ 20	0.75	13	6,286
9	🇦🇪 Emirates	1 in 150	0.67%	▼ 13	0.77	52	25,016
10	🇺🇸 Frontier Airlines	1 in 169	0.59%	▼ 2	1.26	15	7,258
11	🇮🇪 Aer Lingus	1 in 177	0.56%	▲ 2	1.43	10	4,851
12	🇬🇧 British Airways	1 in 185	0.54%	▲ 2	1.57	46	22,272
13	🇨🇴 Avianca	1 in 196	0.51%	=	1.76	28	13,585
14	🇳🇱 KLM	1 in 196	0.51%	▼ 12	1.77	19	9,167
15	🇧🇭 Gulf Air	1 in 210	0.48%	▼ 34	1.98	5	2,419
16	🇪🇹 Ethiopian Airlines	1 in 219	0.46%	▲ 12	2.11	10	4,834
17	🇶🇦 Qatar Airways	1 in 241	0.41%	▼ 3	2.38	29	14,003
18	🇨🇦 Air Canada	1 in 246	0.41%	▲ 4	2.43	24	11,603
19	🇪🇬 EgyptAir	1 in 287	0.35%	▲ 11	2.79	6	2,890
20	🇺🇸 American Airlines	1 in 311	0.32%	▼ 3	2.96	97	46,964
21	🇰🇪 Kenya Airways	1 in 319	0.31%	▼ 28	3.02	4	1,924
22	🇵🇰 Pakistan International Airlines	1 in 349	0.29%	▲ 16	3.19	3	1,451
23	🇪🇸 Vueling	1 in 362	0.28%	▲ 6	3.25	10	4,838
24	🇪🇸 Air Europa	1 in 364	0.27%	▲ 3	3.26	4	1,941
25	🇲🇽 Aeromexico	1 in 375	0.27%	▲ 9	3.31	6	2,907
26	🇲🇾 Malaysia Airlines	1 in 378	0.26%	▼ 9	3.32	7	3,374
27	🇫🇷 Air France	1 in 379	0.26%	▲ 3	3.33	19	9,154
28	🇬🇧 Virgin Atlantic	1 in 380	0.26%	▼ 21	3.33	4	1,942
29	🇨🇦 Air Transat	1 in 380	0.26%	▼ 20	3.33	3	1,455
30	🇵🇭 Cebu Pacific	1 in 389	0.26%	▼ 19	3.37	4	1,936
31	🇺🇸 United Airlines	1 in 429	0.23%	▼ 3	3.52	55	26,712
32	🇬🇧 easyJet	1 in 436	0.23%	▼ 15	3.55	17	8,212
33	🇫🇮 Finnair	1 in 500	0.20%	▲ 15	3.73	5	2,425
34	🇴🇲 Oman Air	1 in 501	0.20%	▼ 3	3.74	7	3,374
35	🇦🇪 Etihad Airways	1 in 502	0.20%	▼ 3	3.74	7	3,398
36	🇮🇸 Icelandair	1 in 558	0.18%	▲ 29	3.86	2	964
37	🇸🇬 Singapore Airlines	1 in 615	0.16%	▼ 2	3.97	6	2,900
38	🇦🇷 Aerolineas Argentinas	1 in 616	0.16%	▲ 13	3.97	3	1,446
39	🇺🇸 Spirit Airlines	1 in 645	0.15%	▲ 20	4.02	6	2,904
40	🇺🇸 Hawaiian Airlines	1 in 702	0.14%	▼ 9	4.10	3	1,444
41	🇺🇸 Southwest Airlines	1 in 714	0.14%	▼ 2	4.11	31	15,000
42	🇦🇪 Air Arabia	1 in 718	0.14%	▼ 7	4.12	3	1,456
43	🇺🇸 Delta Air Lines	1 in 752	0.13%	▲ 2	4.16	36	17,376
44	🇯🇴 Royal Jordanian	1 in 760	0.13%	▼ 5	4.17	1	485
45	🇩🇪 Lufthansa	1 in 762	0.13%	▲ 3	4.17	11	5,341
46	🇸🇪 SAS Scandinavia	1 in 770	0.13%	▲ 19	4.18	5	2,413
47	🇳🇴 Norwegian	1 in 782	0.13%	▲ 16	4.19	3	1,453
48	🇸🇦 Saudia	1 in 836	0.12%	▼ 1	4.24	7	3,399
49	🇹🇭 Thai Airways	1 in 860	0.12%	▲ 16	4.26	3	1,447
50	🇨🇭 Swiss	1 in 988	0.10%	▲ 35	4.36	2	964
51	🇺🇸 JetBlue	1 in 993	0.10%	▲ 2	4.36	8	3,866
52	🇺🇸 Alaska Airlines	1 in 1,022	0.10%	▲ 7	4.38	10	4,812
53	🇭🇺 Wizz Air	1 in 1,048	0.10%	▲ 23	4.40	2	968
54	🇮🇪 Ryanair	1 in 1,097	0.09%	▲ 5	4.42	12	5,786
55	🇹🇷 Turkish Airlines	1 in 1,306	0.08%	▲ 7	4.51	8	3,871
56	🇵🇦 COPA Airlines	1 in 1,443	0.07%	▲ 7	4.56	2	969
57	🇺🇸 Allegiant Air	1 in 1,531	0.07%	▲ 8	4.59	2	964
58	🇬🇷 Aegean Airlines	1 in 1,553	0.06%	▲ 9	4.59	1	485
59	🇧🇷 LATAM Brazil	1 in 1,556	0.06%	▲ 15	4.59	3	1,452
60	🇲🇾 Air Asia	1 in 1,796	0.06%	▲ 14	4.65	3	1,446
61	🇧🇷 GOL Airlines	1 in 1,877	0.05%	▲ 21	4.66	2	966
62	🇨🇱 LATAM Chile	1 in 1,962	0.05%	▲ 13	4.68	2	963
63	🇦🇪 flydubai	1 in 1,974	0.05%	▲ 14	4.68	1	483
64	🇧🇷 Azul	1 in 2,067	0.05%	▲ 28	4.69	3	1,450
65	🇸🇬 Scoot	1 in 2,086	0.05%	▲ 36	4.70	2	965
66	🇵🇭 Philippine Airlines	1 in 2,133	0.05%	▲ 17	4.70	1	483
67	🇮🇹 ITA Airways	1 in 3,467	0.03%	▲ 18	4.82	1	483
68	🇭🇰 Cathay Pacific	1 in 4,065	0.02%	▲ 19	4.84	1	484
+=	Median					1 in 501	0.20%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 43	2.34%	▲ 1	0.25	20	92,331
2	🇮🇳 Gandhi	Delhi	1 in 50	2.00%	▲ 2	0.25	23	106,174
3	🇳🇱 Schiphol	Amsterdam	1 in 59	1.69%	▲ 3	0.25	21	96,939
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,850
5	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 5	0.25	11	50,787
6	🇲🇽 Juárez	Mexico City	1 in 162	0.62%	▲ 6	1.09	5	23,082
7	🇶🇦 Hamad	Doha	1 in 169	0.59%	▲ 7	1.24	4	18,469
8	🇨🇦 Pearson	Toronto	1 in 170	0.59%	▲ 8	1.28	5	23,086
9	🇨🇭 Zurich	Zurich	1 in 174	0.57%	▲ 9	1.37	3	13,848
10	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 10	2.61	3	13,848
11	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 11	2.64	3	13,851
12	🇬🇧 Gatwick	London	1 in 275	0.36%	▲ 12	2.70	3	13,847
13	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 13	2.84	1	4,616
14	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 14	3.12	3	13,849
15	🇧🇪 Brussels	Brussels	1 in 398	0.25%	▲ 15	3.41	1	4,616
16	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 16	3.48	1	4,616
17	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 17	3.49	3	13,850
18	🇬🇧 Luton	London	1 in 488	0.20%	▲ 18	3.70	1	4,616
19	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 19	3.82	2	9,233
20	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 20	3.96	2	9,234
21	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 21	4.14	1	4,616
22	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 22	4.19	1	4,616
23	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 23	4.21	1	4,617
24	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 24	4.26	1	4,616
25	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 25	4.33	2	9,233
26	🇸🇬 Changi	Singapore	1 in 1,126	0.09%	▲ 26	4.44	1	4,616
27	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 27	4.46	1	4,617
28	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 28	4.52	1	4,617
29	🇺🇸 LAX	Los Angeles	1 in 1,530	0.07%	▲ 29	4.59	1	4,616
30	🇦🇪 Dubai	Dubai	1 in 1,596	0.06%	▲ 30	4.60	1	4,617
+=	Median						1 in 407	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 219	0.46%	0.67	28	13,543
2	Asia	1 in 389	0.26%	2.56	272	131,591
3	Europe	1 in 500	0.20%	3.10	232	112,294
4	Middle East	1 in 501	0.20%	3.11	118	56,922
5	North America	1 in 645	0.15%	3.53	317	153,344
6	Latin America	1 in 1,497	0.07%	4.37	49	23,737

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 61	1.63%	0.25	237	114,691
2	🇱🇰 Sri Lanka	1 in 140	0.71%	0.25	5	2,414
3	🇿🇦 South Africa	1 in 145	0.69%	0.25	14	6,785
4	🇨🇴 Colombia	1 in 196	0.51%	0.25	28	13,585
5	🇳🇱 Netherlands	1 in 196	0.51%	0.25	19	9,167
6	🇧🇭 Bahrain	1 in 210	0.48%	0.47	5	2,419
7	🇪🇹 Ethiopia	1 in 219	0.46%	0.67	10	4,834
8	🇶🇦 Qatar	1 in 241	0.41%	1.06	29	14,003
9	🇨🇦 Canada	1 in 246	0.41%	1.14	54	26,044
10	🇹🇷 Turkey	1 in 266	0.38%	1.43	24	11,643
11	🇪🇬 Egypt	1 in 287	0.35%	1.69	6	2,890
12	🇮🇪 Ireland	1 in 305	0.33%	1.89	22	10,637
13	🇰🇪 Kenya	1 in 319	0.31%	2.03	4	1,924
14	🇵🇰 Pakistan	1 in 349	0.29%	2.28	3	1,451
15	🇪🇸 Spain	1 in 362	0.28%	2.38	49	23,771
16	🇲🇽 Mexico	1 in 375	0.27%	2.47	6	2,907
17	🇫🇷 France	1 in 379	0.26%	2.50	19	9,154
18	🇬🇧 United Kingdom	1 in 380	0.26%	2.50	67	32,426
19	🇫🇮 Finland	1 in 500	0.20%	3.10	5	2,425
20	🇴🇲 Oman	1 in 501	0.20%	3.10	7	3,374
21	🇮🇸 Iceland	1 in 558	0.18%	3.30	2	964
22	🇦🇪 United Arab Emirates	1 in 591	0.17%	3.39	63	30,352
23	🇦🇷 Argentina	1 in 616	0.16%	3.46	3	1,446
24	🇲🇾 Malaysia	1 in 624	0.16%	3.48	10	4,820
25	🇵🇭 Philippines	1 in 658	0.15%	3.56	5	2,419
26	🇺🇸 United States	1 in 708	0.14%	3.66	263	127,300
27	🇯🇴 Jordan	1 in 760	0.13%	3.75	1	485
28	🇩🇪 Germany	1 in 762	0.13%	3.75	11	5,341
29	🇸🇪 Sweden	1 in 770	0.13%	3.77	5	2,413
30	🇳🇴 Norway	1 in 782	0.13%	3.79	3	1,453
31	🇸🇦 Saudi Arabia	1 in 836	0.12%	3.86	7	3,399
32	🇹🇭 Thailand	1 in 860	0.12%	3.90	3	1,447
33	🇸🇬 Singapore	1 in 949	0.11%	4.00	8	3,865
34	🇨🇭 Switzerland	1 in 988	0.10%	4.04	2	964
35	🇭🇺 Hungary	1 in 1,048	0.10%	4.09	2	968
36	🇵🇦 Panama	1 in 1,443	0.07%	4.34	2	969
37	🇬🇷 Greece	1 in 1,553	0.06%	4.39	1	485
38	🇧🇷 Brazil	1 in 1,877	0.05%	4.49	8	3,867
39	🇨🇱 Chile	1 in 1,962	0.05%	4.52	2	963
40	🇮🇹 Italy	1 in 3,467	0.03%	4.73	1	483
41	🇭🇰 Hong Kong	1 in 4,065	0.02%	4.77	1	484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇭🇰 Cathay Pacific
🥈 🇮🇹 ITA Airways		🥉 🇵🇭 Philippine Airlines

🧳💨 Luggage Losers