LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 19 hours ago from 30,128 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya Airways 1 in 442.27%▼ 230.252913,971
2🇮🇳 IndiGo 1 in 611.63%=0.2510048,107
3🇮🇳 Air India 1 in 721.39%▲ 20.256330,339
4🇪🇸 Iberia 1 in 811.24%▲ 10.253215,391
5🇿🇦 South African 1 in 811.23%▼ 130.252512,114
6🇪🇹 Ethiopian Airlines 1 in 821.22%▼ 10.252712,981
7🇬🇧 British Airways 1 in 1200.84%▲ 30.257134,404
8🇦🇷 Aerolineas Argentinas 1 in 1310.76%▼ 20.25146,801
9🇮🇳 SpiceJet 1 in 1500.67%▼ 20.77136,264
10🇪🇸 Air Europa 1 in 2090.48%▲ 41.9773,381
11🇨🇦 Air Canada 1 in 2180.46%▲ 62.092713,116
12🇮🇪 Aer Lingus 1 in 2230.45%▲ 42.1683,862
13🇳🇱 KLM 1 in 2490.40%▼ 22.46157,218
14🇲🇽 Aeromexico 1 in 2830.35%▼ 92.7683,861
15🇶🇦 Qatar Airways 1 in 3050.33%▼ 232.922311,092
16🇨🇴 Avianca 1 in 3430.29%▼ 53.16167,742
17🇦🇪 Etihad Airways 1 in 3520.28%▲ 53.20104,848
18🇦🇪 Emirates 1 in 3700.27%▲ 53.292110,128
19🇯🇴 Royal Jordanian 1 in 3800.26%▼ 303.332971
20🇹🇷 Pegasus Airlines 1 in 3970.25%▲ 113.4062,903
21🇪🇸 Vueling 1 in 4020.25%▼ 103.4394,352
22🇺🇸 Frontier Airlines 1 in 4230.24%▲ 83.5062,907
23🇦🇪 Air Arabia 1 in 4300.23%▲ 33.5352,428
24🇬🇧 Jet2 1 in 4480.22%▼ 13.5962,912
25🇺🇸 American Airlines 1 in 4700.21%▼ 13.656431,025
26🇩🇪 Lufthansa 1 in 4980.20%▼ 113.73178,180
27🇬🇧 Virgin Atlantic 1 in 5080.20%=3.7531,452
28🇺🇸 Delta Air Lines 1 in 5290.19%=3.805124,672
29🇺🇸 United Airlines 1 in 5380.19%▲ 123.824421,290
30🇫🇷 Air France 1 in 5960.17%=3.94125,826
31🇹🇷 Turkish Airlines 1 in 6550.15%▼ 54.03167,712
32🇺🇸 JetBlue 1 in 6650.15%▼ 84.05125,774
33🇺🇸 Southwest Airlines 1 in 6700.15%=4.053315,994
34🇬🇧 easyJet 1 in 6750.15%▼ 144.06115,304
35🇮🇪 Ryanair 1 in 6910.14%▲ 64.08199,176
36🇮🇹 ITA Airways 1 in 6930.14%▼ 74.0952,416
37🇱🇰 SriLankan Airlines 1 in 6980.14%▼ 124.091484
38🇭🇺 Wizz Air 1 in 7030.14%▼ 114.1031,442
39🇵🇦 COPA Airlines 1 in 7200.14%▼ 104.1241,942
40🇲🇾 Air Asia 1 in 7680.13%▼ 14.1873,380
41🇦🇿 Azerbaijan Airlines 1 in 7920.13%▼ 84.201485
42🇦🇺 Qantas 1 in 8060.12%▼ 74.2152,420
43🇭🇰 Cathay Pacific 1 in 8160.12%▲ 94.2252,411
44🇪🇬 EgyptAir 1 in 8570.12%▼ 54.262968
45🇴🇲 Oman Air 1 in 8760.11%▼ 44.2841,930
46🇺🇸 Alaska Airlines 1 in 9260.11%▼ 34.32115,312
47🇷🇸 Air Serbia 1 in 9510.11%▲ 314.331485
48🇸🇪 SAS Scandinavia 1 in 9580.10%▲ 34.3441,940
49🇨🇦 WestJet Airlines 1 in 9680.10%=4.3541,937
50🇨🇭 Swiss 1 in 9880.10%▲ 14.362964
51🇧🇭 Gulf Air 1 in 1,0520.10%▲ 324.401482
52🇵🇰 Pakistan International Airlines 1 in 1,0520.10%▲ 34.401482
53🇮🇸 Icelandair 1 in 1,1160.09%▲ 314.431482
54🇨🇦 Air Transat 1 in 1,1490.09%▲ 54.451481
55🇸🇦 Saudia 1 in 1,1790.08%▲ 234.4652,411
56🇧🇪 Brussels Airlines 1 in 1,2030.08%▲ 74.471485
57🇮🇩 Lion Air 1 in 1,2140.08%▲ 84.4831,455
58🇸🇬 Singapore Airlines 1 in 1,2290.08%▲ 144.4831,450
59🇺🇸 Spirit Airlines 1 in 1,2960.08%▲ 104.5131,447
60🇮🇱 El Al 1 in 1,4680.07%▲ 114.571481
61🇮🇩 Garuda Indonesia 1 in 1,5150.07%▲ 124.5831,450
62🇺🇸 Allegiant Air 1 in 1,5200.07%▲ 134.582971
63🇧🇷 LATAM Brazil 1 in 1,5660.06%▲ 164.6031,442
64🇩🇪 Eurowings 1 in 1,7270.06%▲ 154.632970
65🇲🇦 Royal Air Maroc 1 in 1,7550.06%▲ 164.641481
66🇺🇸 Hawaiian Airlines 1 in 2,1050.05%▲ 314.701482
67🇵🇭 Philippine Airlines 1 in 2,1410.05%▲ 184.701481
68🇳🇴 Norwegian 1 in 2,3430.04%▲ 294.731485
69🇹🇼 EVA Air 1 in 2,3740.04%▲ 204.731485
70🇫🇮 Finnair 1 in 2,5080.04%▲ 214.751484
71🇲🇾 Malaysia Airlines 1 in 2,6440.04%▲ 224.761482
72🇦🇺 Jetstar 1 in 2,6660.04%▲ 304.761484
73🇳🇱 Transavia 1 in 2,8300.04%▲ 244.781483
74🇦🇺 Virgin Australia 1 in 3,2240.03%▲ 254.801481
75🇯🇵 ANA 1 in 3,7070.03%▲ 264.832962
76🇨🇱 LATAM Chile 1 in 3,8900.03%▲ 304.841486
77🇨🇳 China Eastern 1 in 8,1540.01%▲ 284.922969
78🇨🇳 China Southern 1 in 8,7080.01%▲ 294.932962
79🇨🇳 Air China 1 in 12,4490.01%▲ 304.951484
+= Median 1 in 7680.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇰🇪 Kenya Airways
🥈
🇮🇳 IndiGo 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇨🇳 China Southern 		                  🥉
🇨🇳 China Eastern


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Sea-Tac Seattle 1 in 333.06%▲ 10.2526120,049
2🇮🇳 Gandhi Delhi 1 in 571.74%▲ 20.252092,344
3🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 30.251150,775
4🇬🇧 Stansted London 1 in 981.02%▲ 40.25313,849
5🇨🇦 Pearson Toronto 1 in 1220.82%▲ 50.25732,320
6🇳🇱 Schiphol Amsterdam 1 in 1380.73%▲ 60.40941,548
7🇬🇧 Heathrow London 1 in 1410.71%▲ 70.511046,156
8🇧🇪 Brussels Brussels 1 in 1990.50%▲ 81.8229,233
9🇺🇸 Sky Harbor Phoenix, AZ 1 in 2650.38%▲ 92.61313,850
10🇬🇧 Gatwick London 1 in 2750.36%▲ 102.70313,847
11🇭🇺 Budapest Budapest 1 in 2930.34%▲ 112.8414,617
12🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 122.91418,468
13🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 133.29313,849
14🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 143.37313,847
15🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 153.3929,235
16🇺🇸 Orlando Orlando, FL 1 in 4030.25%▲ 163.4329,234
17🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 173.4329,232
18🇸🇬 Changi Singapore 1 in 5630.18%▲ 183.8729,232
19🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 193.9029,232
20🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 204.2414,616
21🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 214.2614,616
22🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 224.4114,616
23🇫🇷 Charles de Gaulle Paris 1 in 1,2570.08%▲ 234.5014,616
24🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 244.5914,616
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 254.6614,615
+= Median 1 in 3700.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 811.23%0.258239,548
2Latin America1 in 4650.22%2.964622,273
3Middle East1 in 5730.17%3.347435,739
4North America1 in 6700.15%3.58259125,407
5Europe1 in 6750.15%3.59254122,708
6Asia1 in 1,2220.08%4.22210101,131
7Oceania1 in 2,6660.04%4.6473,385


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 442.27%0.252913,971
2🇮🇳 India1 in 721.39%0.2517684,710
3🇿🇦 South Africa1 in 811.23%0.252512,114
4🇪🇹 Ethiopia1 in 821.22%0.252712,981
5🇦🇷 Argentina1 in 1310.76%0.25146,801
6🇪🇸 Spain1 in 2090.48%0.454823,125
7🇲🇽 Mexico1 in 2830.35%1.6483,861
8🇶🇦 Qatar1 in 3050.33%1.882311,092
9🇮🇪 Ireland1 in 3370.30%2.182713,039
10🇨🇴 Colombia1 in 3430.29%2.23167,742
11🇦🇪 United Arab Emirates1 in 3700.27%2.433617,403
12🇯🇴 Jordan1 in 3800.26%2.502971
13🇳🇱 Netherlands1 in 4580.22%2.92167,701
14🇬🇧 United Kingdom1 in 4760.21%3.019144,072
15🇹🇷 Turkey1 in 4940.20%3.082210,614
16🇫🇷 France1 in 5960.17%3.41125,826
17🇺🇸 United States1 in 6670.15%3.58227109,873
18🇮🇹 Italy1 in 6930.14%3.6352,416
19🇱🇰 Sri Lanka1 in 6980.14%3.641484
20🇭🇺 Hungary1 in 7030.14%3.6531,442
21🇵🇦 Panama1 in 7200.14%3.6841,942
22🇩🇪 Germany1 in 7730.13%3.77199,149
23🇦🇿 Azerbaijan1 in 7920.13%3.801485
24🇭🇰 Hong Kong1 in 8160.12%3.8452,411
25🇪🇬 Egypt1 in 8570.12%3.892968
26🇴🇲 Oman1 in 8760.11%3.9141,930
27🇷🇸 Serbia1 in 9510.11%4.001485
28🇸🇪 Sweden1 in 9580.10%4.0141,940
29🇨🇦 Canada1 in 9680.10%4.023215,534
30🇨🇭 Switzerland1 in 9880.10%4.042964
31🇧🇭 Bahrain1 in 1,0520.10%4.101482
32🇵🇰 Pakistan1 in 1,0520.10%4.101482
33🇮🇸 Iceland1 in 1,1160.09%4.151482
34🇸🇦 Saudi Arabia1 in 1,1790.08%4.1952,411
35🇲🇾 Malaysia1 in 1,1900.08%4.2083,862
36🇧🇪 Belgium1 in 1,2030.08%4.211485
37🇸🇬 Singapore1 in 1,2290.08%4.2331,450
38🇮🇩 Indonesia1 in 1,3480.07%4.3062,906
39🇮🇱 Israel1 in 1,4680.07%4.351481
40🇧🇷 Brazil1 in 1,5660.06%4.3931,442
41🇲🇦 Morocco1 in 1,7550.06%4.461481
42🇵🇭 Philippines1 in 2,1410.05%4.561481
43🇳🇴 Norway1 in 2,3430.04%4.591485
44🇹🇼 Taiwan1 in 2,3740.04%4.601485
45🇫🇮 Finland1 in 2,5080.04%4.621484
46🇦🇺 Australia1 in 2,6660.04%4.6473,385
47🇯🇵 Japan1 in 3,7070.03%4.742962
48🇨🇱 Chile1 in 3,8900.03%4.761486
49🇨🇳 China1 in 8,7080.01%4.8952,414

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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