LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 41,585 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1500.67%▲ 10.785727,410
2🇮🇪 Aer Lingus 1 in 1610.62%▲ 21.07115,339
3🇪🇸 Iberia 1 in 1720.58%▲ 31.32157,227
4🇰🇪 Kenya Airways 1 in 1820.55%▲ 41.5273,373
5🇮🇳 SpiceJet 1 in 2150.46%▲ 52.0694,349
6🇮🇳 IndiGo 1 in 2350.43%▲ 62.302612,560
7🇨🇭 Swiss 1 in 2480.40%▲ 72.4483,846
8🇪🇸 Vueling 1 in 2600.38%▲ 82.56146,742
9🇨🇴 Avianca 1 in 2750.36%▲ 92.69209,677
10🇨🇦 WestJet Airlines 1 in 3230.31%▲ 103.04125,802
11🇪🇬 EgyptAir 1 in 3430.29%▲ 113.1652,416
12🇨🇦 Air Canada 1 in 3920.25%▲ 123.39157,284
13🇮🇳 Air India 1 in 4100.24%▲ 133.46115,315
14🇮🇹 ITA Airways 1 in 4970.20%▲ 143.7373,368
15🇦🇪 Etihad Airways 1 in 5020.20%▲ 153.7473,394
16🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 163.7631,445
17🇺🇸 Frontier Airlines 1 in 5110.20%▲ 173.7652,404
18🇳🇱 KLM 1 in 5320.19%▲ 183.8173,379
19🇶🇦 Qatar Airways 1 in 5360.19%▲ 193.82136,305
20🇺🇸 American Airlines 1 in 5390.19%▲ 203.825627,091
21🇲🇽 Aeromexico 1 in 5650.18%▲ 213.8841,931
22🇬🇧 easyJet 1 in 5680.18%▲ 223.88136,306
23🇫🇷 Air France 1 in 5990.17%▲ 233.94125,798
24🇩🇪 Lufthansa 1 in 6010.17%▲ 243.95146,780
25🇧🇪 Brussels Airlines 1 in 6030.17%▲ 253.952968
26🇮🇪 Ryanair 1 in 6240.16%▲ 263.982110,176
27🇦🇺 Qantas 1 in 6750.15%▲ 274.0662,892
28🇿🇦 South African 1 in 6810.15%▲ 284.0731,443
29🇺🇸 United Airlines 1 in 6960.14%▲ 294.093416,445
30🇪🇸 Air Europa 1 in 7310.14%▲ 304.132967
31🇪🇹 Ethiopian Airlines 1 in 7350.14%▲ 314.1431,442
32🇯🇴 Royal Jordanian 1 in 7620.13%▲ 324.171484
33🇦🇪 Emirates 1 in 7780.13%▲ 334.19104,820
34🇬🇧 Jet2 1 in 9010.11%▲ 344.3031,449
35🇷🇸 Air Serbia 1 in 9570.10%▲ 354.341482
36🇺🇸 Delta Air Lines 1 in 1,0430.10%▲ 364.392612,523
37🇵🇰 Pakistan International Airlines 1 in 1,0530.09%▲ 374.401482
38🇰🇿 Air Astana 1 in 1,0540.09%▲ 384.401481
39🇹🇷 Turkish Airlines 1 in 1,1600.09%▲ 394.4594,359
40🇸🇬 Singapore Airlines 1 in 1,2330.08%▲ 404.4931,446
41🇫🇮 Finnair 1 in 1,2610.08%▲ 414.502963
42🇺🇸 Southwest Airlines 1 in 1,3810.07%▲ 424.54167,755
43🇬🇷 Aegean Airlines 1 in 1,5580.06%▲ 434.591483
44🇴🇲 Oman Air 1 in 1,7450.06%▲ 444.642969
45🇳🇿 Air New Zealand 1 in 1,9330.05%▲ 454.671485
46🇸🇦 Saudia 1 in 1,9550.05%▲ 464.6831,454
47🇺🇸 JetBlue 1 in 1,9860.05%▲ 474.6841,934
48🇭🇰 Cathay Pacific 1 in 2,0250.05%▲ 484.692971
49🇭🇺 Wizz Air 1 in 2,0880.05%▲ 494.701486
50🇺🇸 Hawaiian Airlines 1 in 2,1070.05%▲ 504.701481
51🇧🇷 LATAM Brazil 1 in 2,3410.04%▲ 514.732965
52🇳🇴 Norwegian 1 in 2,3460.04%▲ 524.731485
53🇲🇾 Malaysia Airlines 1 in 2,6300.04%▲ 534.761485
54🇦🇺 Jetstar 1 in 2,6570.04%▲ 544.761486
55🇳🇱 Transavia 1 in 2,8360.04%▲ 554.781482
56🇦🇺 Virgin Australia 1 in 3,2230.03%▲ 564.801481
57🇺🇸 Alaska Airlines 1 in 3,3800.03%▲ 574.8131,455
58🇩🇪 Eurowings 1 in 3,4800.03%▲ 584.821481
59🇸🇪 SAS Scandinavia 1 in 3,8290.03%▲ 594.831486
60🇨🇱 LATAM Chile 1 in 3,8920.03%▲ 604.841486
61🇸🇬 Scoot 1 in 4,1600.02%▲ 614.851484
62🇨🇳 Sichuan Airlines 1 in 4,6060.02%▲ 624.861484
+= Median 1 in 7480.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Sichuan Airlines
🥈
🇸🇬 Scoot 		                  🥉
🇨🇱 LATAM Chile


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 214.80%▲ 10.2541189,264
2🇬🇧 Stansted London 1 in 731.37%▲ 20.25418,468
3🇬🇧 Heathrow London 1 in 1570.64%▲ 30.96941,543
4🇬🇧 Gatwick London 1 in 1650.61%▲ 41.16523,087
5🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 51.58627,693
6🇨🇭 Zurich Zurich 1 in 2610.38%▲ 62.5829,231
7🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 72.65313,852
8🇮🇳 Gandhi Delhi 1 in 2870.35%▲ 82.79418,467
9🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 92.83418,465
10🇺🇸 Miami Miami 1 in 3990.25%▲ 103.4129,231
11🇨🇦 Pearson Toronto 1 in 4260.24%▲ 113.5129,234
12🇦🇪 Dubai Dubai 1 in 5320.19%▲ 123.81313,848
13🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 133.9829,234
14🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 143.9929,232
15🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 154.1229,233
16🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 164.1414,616
17🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 174.1914,616
18🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 184.2614,617
19🇪🇸 Barajas Madrid 1 in 9660.10%▲ 194.3414,617
20🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 204.4114,617
21🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 214.4414,617
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,616
+= Median 1 in 4730.21%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 6130.16%3.4520799,904
2Africa1 in 6810.15%3.61136,259
3Middle East1 in 7620.13%3.754119,841
4North America1 in 8350.12%3.8617283,173
5Latin America1 in 9100.11%3.962713,059
6Asia1 in 1,1360.09%4.165627,056
7Oceania1 in 2,2380.04%4.5894,345


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1820.55%0.2573,373
2🇮🇳 India1 in 2350.43%0.964622,224
3🇨🇭 Switzerland1 in 2480.40%1.1683,846
4🇮🇪 Ireland1 in 2560.39%1.293215,515
5🇪🇸 Spain1 in 2600.38%1.343114,935
6🇨🇴 Colombia1 in 2750.36%1.54209,677
7🇪🇬 Egypt1 in 3430.29%2.2352,416
8🇨🇦 Canada1 in 3540.28%2.322713,085
9🇮🇹 Italy1 in 4970.20%3.0973,368
10🇶🇦 Qatar1 in 5360.19%3.23136,305
11🇬🇧 United Kingdom1 in 5380.19%3.237636,609
12🇲🇽 Mexico1 in 5650.18%3.3241,931
13🇫🇷 France1 in 5990.17%3.41125,798
14🇧🇪 Belgium1 in 6030.17%3.432968
15🇦🇪 United Arab Emirates1 in 6110.16%3.44178,214
16🇿🇦 South Africa1 in 6810.15%3.6131,443
17🇪🇹 Ethiopia1 in 7350.14%3.7131,442
18🇯🇴 Jordan1 in 7620.13%3.751484
19🇳🇱 Netherlands1 in 8960.11%3.9483,861
20🇷🇸 Serbia1 in 9570.10%4.011482
21🇩🇪 Germany1 in 1,0240.10%4.07157,261
22🇵🇰 Pakistan1 in 1,0530.09%4.101482
23🇰🇿 Kazakhstan1 in 1,0540.09%4.101481
24🇹🇷 Turkey1 in 1,1600.09%4.1894,359
25🇺🇸 United States1 in 1,1880.08%4.2014570,088
26🇫🇮 Finland1 in 1,2610.08%4.252963
27🇬🇷 Greece1 in 1,5580.06%4.391483
28🇴🇲 Oman1 in 1,7450.06%4.462969
29🇸🇬 Singapore1 in 1,9020.05%4.5041,930
30🇳🇿 New Zealand1 in 1,9330.05%4.511485
31🇸🇦 Saudi Arabia1 in 1,9550.05%4.5131,454
32🇭🇰 Hong Kong1 in 2,0250.05%4.532971
33🇭🇺 Hungary1 in 2,0880.05%4.551486
34🇧🇷 Brazil1 in 2,3410.04%4.592965
35🇳🇴 Norway1 in 2,3460.04%4.601485
36🇲🇾 Malaysia1 in 2,6300.04%4.641485
37🇦🇺 Australia1 in 2,6570.04%4.6483,860
38🇸🇪 Sweden1 in 3,8290.03%4.751486
39🇨🇱 Chile1 in 3,8920.03%4.761486
40🇨🇳 China1 in 4,6060.02%4.791484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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