LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 38,679 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 1250.80%▼ 10.254923,656
2🇿🇦 South African 1 in 1350.74%▼ 30.32157,264
3🇮🇳 Air India 1 in 1410.71%▼ 60.513215,474
4🇮🇳 SpiceJet 1 in 1490.67%▲ 30.74136,298
5🇨🇦 Air Canada 1 in 1560.64%▼ 60.933818,360
6🇬🇧 British Airways 1 in 1570.64%▼ 20.975426,178
7🇮🇪 Aer Lingus 1 in 1780.56%▲ 11.44104,842
8🇺🇸 Frontier Airlines 1 in 1820.55%▼ 51.51146,770
9🇪🇸 Iberia 1 in 1980.50%▼ 51.81136,273
10🇦🇪 Etihad Airways 1 in 2210.45%▲ 72.13167,728
11🇺🇸 American Airlines 1 in 2440.41%▲ 72.4012459,839
12🇳🇱 KLM 1 in 2650.38%▲ 52.61146,791
13🇲🇽 Aeromexico 1 in 2820.36%▼ 142.7583,873
14🇨🇭 Swiss 1 in 3280.31%▲ 43.0762,906
15🇪🇸 Vueling 1 in 4020.25%▼ 13.4294,362
16🇭🇺 Wizz Air 1 in 4210.24%▼ 83.4952,411
17🇪🇬 EgyptAir 1 in 4290.23%▼ 43.5241,936
18🇶🇦 Qatar Airways 1 in 4680.21%▼ 113.65157,227
19🇹🇷 Pegasus Airlines 1 in 4760.21%▼ 113.6752,421
20🇬🇧 Virgin Atlantic 1 in 5070.20%=3.7531,454
21🇬🇷 Aegean Airlines 1 in 5180.19%▼ 253.7831,454
22🇧🇭 Gulf Air 1 in 5230.19%▼ 243.792970
23🇨🇦 WestJet Airlines 1 in 5540.18%▼ 163.8673,383
24🇮🇸 Icelandair 1 in 5560.18%▼ 223.862967
25🇺🇸 Delta Air Lines 1 in 5640.18%▼ 33.884823,163
26🇺🇸 United Airlines 1 in 5950.17%▲ 83.934019,251
27🇩🇪 Lufthansa 1 in 6010.17%▼ 133.95146,771
28🇸🇬 Singapore Airlines 1 in 6160.16%▼ 93.9762,894
29🇮🇪 Ryanair 1 in 6260.16%▼ 143.992110,132
30🇰🇪 Kenya Airways 1 in 6380.16%▼ 164.012963
31🇦🇺 Qantas 1 in 6720.15%▲ 164.0662,903
32🇮🇹 ITA Airways 1 in 6940.14%▼ 34.0952,414
33🇯🇴 Royal Jordanian 1 in 7600.13%▲ 214.171485
34🇲🇾 Malaysia Airlines 1 in 8800.11%▲ 174.2831,449
35🇺🇸 JetBlue 1 in 8850.11%▼ 104.2894,340
36🇧🇷 LATAM Brazil 1 in 9360.11%▼ 54.3252,414
37🇷🇸 Air Serbia 1 in 9490.11%▼ 94.331486
38🇺🇸 Southwest Airlines 1 in 9650.10%▲ 124.342311,101
39🇦🇪 flydubai 1 in 9900.10%▼ 74.362962
40🇫🇷 Air France 1 in 1,0260.10%▼ 44.3873,384
41🇺🇸 Hawaiian Airlines 1 in 1,0490.10%▲ 184.402967
42🇬🇧 easyJet 1 in 1,0580.09%▲ 44.4073,384
43🇦🇪 Air Arabia 1 in 1,0780.09%▲ 184.412969
44🇪🇹 Ethiopian Airlines 1 in 1,0980.09%▼ 24.422966
45🇹🇷 Turkish Airlines 1 in 1,1610.09%▲ 94.4594,352
46🇸🇪 SAS Scandinavia 1 in 1,2800.08%=4.5131,452
47🇺🇸 Spirit Airlines 1 in 1,2880.08%▲ 254.5131,455
48🇦🇪 Emirates 1 in 1,2880.08%▲ 164.5162,910
49🇹🇭 Thai Airways 1 in 1,2940.08%▲ 184.512962
50🇲🇾 Air Asia 1 in 1,3460.07%▲ 174.5341,929
51🇪🇸 Air Europa 1 in 1,4610.07%▲ 54.571484
52🇸🇦 Saudia 1 in 1,4680.07%▲ 104.5741,937
53🇺🇸 Allegiant Air 1 in 1,5340.07%▲ 344.592962
54🇦🇺 Virgin Australia 1 in 1,6130.06%▲ 204.612962
55🇦🇷 Aerolineas Argentinas 1 in 1,8480.05%▲ 94.661482
56🇬🇧 Jet2 1 in 2,7010.04%▲ 104.771483
57🇻🇳 Vietnam Airlines 1 in 2,7230.04%▲ 114.771485
58🇵🇦 COPA Airlines 1 in 2,8990.03%▲ 124.781482
59🇵🇱 LOT Polish 1 in 3,1250.03%▲ 134.801482
60🇩🇪 Eurowings 1 in 3,4660.03%▲ 144.821483
61🇴🇲 Oman Air 1 in 3,4910.03%▲ 154.821484
62🇭🇰 Cathay Pacific 1 in 4,0730.02%▲ 164.841483
63🇸🇬 Scoot 1 in 4,1600.02%▲ 174.851484
64🇯🇵 Japan Airlines (JAL) 1 in 5,2040.02%▲ 184.881484
65🇨🇴 Avianca 1 in 5,5000.02%▲ 194.881483
66🇧🇷 Azul 1 in 6,1740.02%▲ 204.901485
67🇯🇵 ANA 1 in 7,3530.01%▲ 214.911485
68🇺🇸 Alaska Airlines 1 in 10,1670.01%▲ 224.941484
69🇨🇳 China Eastern 1 in 16,3640.01%▲ 234.961483
+= Median 1 in 8850.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇿🇦 South African 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇯🇵 ANA


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 501.99%▲ 10.251778,466
2🇮🇳 Gandhi Delhi 1 in 551.83%▲ 20.252196,926
3🇬🇧 London City London 1 in 621.62%▲ 30.2514,616
4🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 40.25732,317
5🇬🇧 Gatwick London 1 in 1650.61%▲ 51.16523,081
6🇺🇸 Orlando Orlando, FL 1 in 2010.50%▲ 61.85418,462
7🇬🇧 Heathrow London 1 in 2350.43%▲ 72.31627,693
8🇨🇦 Pearson Toronto 1 in 2840.35%▲ 82.77313,849
9🇬🇧 Stansted London 1 in 2930.34%▲ 92.8414,616
10🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 102.96418,467
11🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 112.98418,462
12🇶🇦 Hamad Doha 1 in 3370.30%▲ 123.1229,233
13🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 133.23313,849
14🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 143.3929,233
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,617
16🇬🇧 Luton London 1 in 4880.20%▲ 163.7014,616
17🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 173.76313,851
18🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 184.1229,232
19🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 194.1414,617
20🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 204.3329,233
21🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 214.3714,616
22🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 224.4014,617
23🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 234.4314,616
24🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 244.4414,617
25🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 254.4814,616
26🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 264.6014,617
+= Median 1 in 3740.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 6010.17%3.4219594,366
2Africa1 in 6380.16%3.51199,193
3North America1 in 7110.14%3.66311150,075
4Middle East1 in 8600.12%3.905325,607
5Oceania1 in 9490.11%4.0083,865
6Asia1 in 1,3460.07%4.2911555,565
7Latin America1 in 2,2580.04%4.58178,220


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇿🇦 South Africa1 in 1350.74%0.25157,264
2🇮🇳 India1 in 1410.71%0.259445,428
3🇨🇦 Canada1 in 2430.41%1.094521,743
4🇳🇱 Netherlands1 in 2650.38%1.41146,791
5🇮🇪 Ireland1 in 2770.36%1.573114,974
6🇲🇽 Mexico1 in 2820.36%1.6383,873
7🇨🇭 Switzerland1 in 3280.31%2.1062,906
8🇪🇸 Spain1 in 4020.25%2.632311,119
9🇭🇺 Hungary1 in 4210.24%2.7452,411
10🇪🇬 Egypt1 in 4290.23%2.7841,936
11🇶🇦 Qatar1 in 4680.21%2.97157,227
12🇬🇷 Greece1 in 5180.19%3.1731,454
13🇧🇭 Bahrain1 in 5230.19%3.182970
14🇮🇸 Iceland1 in 5560.18%3.292967
15🇰🇪 Kenya1 in 6380.16%3.512963
16🇹🇷 Turkey1 in 6750.15%3.59146,773
17🇬🇧 United Kingdom1 in 6860.15%3.616531,499
18🇮🇹 Italy1 in 6940.14%3.6352,414
19🇯🇴 Jordan1 in 7600.13%3.751485
20🇺🇸 United States1 in 9230.11%3.97266128,331
21🇦🇺 Australia1 in 9490.11%4.0083,865
22🇷🇸 Serbia1 in 9490.11%4.001486
23🇩🇪 Germany1 in 1,0250.10%4.07157,255
24🇫🇷 France1 in 1,0260.10%4.0773,384
25🇦🇪 United Arab Emirates1 in 1,0320.10%4.082612,568
26🇲🇾 Malaysia1 in 1,0640.09%4.1173,378
27🇸🇬 Singapore1 in 1,0730.09%4.1173,378
28🇪🇹 Ethiopia1 in 1,0980.09%4.132966
29🇸🇪 Sweden1 in 1,2800.08%4.2631,452
30🇹🇭 Thailand1 in 1,2940.08%4.272962
31🇸🇦 Saudi Arabia1 in 1,4680.07%4.3541,937
32🇧🇷 Brazil1 in 1,6250.06%4.4262,899
33🇦🇷 Argentina1 in 1,8480.05%4.491482
34🇻🇳 Vietnam1 in 2,7230.04%4.651485
35🇵🇦 Panama1 in 2,8990.03%4.671482
36🇵🇱 Poland1 in 3,1250.03%4.701482
37🇴🇲 Oman1 in 3,4910.03%4.731484
38🇭🇰 Hong Kong1 in 4,0730.02%4.771483
39🇨🇴 Colombia1 in 5,5000.02%4.831483
40🇯🇵 Japan1 in 6,0950.02%4.842969
41🇨🇳 China1 in 16,3640.01%4.941483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY AIRLINE LIST AND LUGGAGELOSERS.COM AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE. THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF AIRLINE LIST AND LUGGAGELOSERS.COM. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, AIRLINE LIST AND LUGGAGELOSERS.COM TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.