A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 29	3.41%	=	0.25	209	100,481
2	🇮🇳 Air India	1 in 42	2.36%	=	0.25	107	51,496
3	🇪🇸 Iberia	1 in 69	1.44%	▼ 8	0.25	37	17,970
4	🇮🇳 SpiceJet	1 in 84	1.19%	▲ 1	0.25	23	11,111
5	🇪🇹 Ethiopian Airlines	1 in 129	0.77%	▼ 4	0.25	17	8,214
6	🇳🇱 KLM	1 in 154	0.65%	▼ 33	0.90	24	11,642
7	🇰🇪 Kenya Airways	1 in 158	0.63%	▼ 32	1.00	8	3,877
8	🇪🇸 Vueling	1 in 164	0.61%	▼ 18	1.15	22	10,658
9	🇬🇧 Virgin Atlantic	1 in 170	0.59%	▼ 3	1.28	9	4,327
10	🇮🇪 Aer Lingus	1 in 178	0.56%	▼ 29	1.44	10	4,840
11	🇺🇸 Frontier Airlines	1 in 182	0.55%	▲ 4	1.53	14	6,741
12	🇦🇪 Emirates	1 in 193	0.52%	▼ 24	1.73	40	19,383
13	🇿🇦 South African	1 in 204	0.49%	▲ 9	1.89	10	4,823
14	🇪🇸 Air Europa	1 in 208	0.48%	▼ 25	1.96	7	3,394
15	🇬🇧 British Airways	1 in 212	0.47%	▼ 1	2.01	40	19,431
16	🇱🇰 SriLankan Airlines	1 in 234	0.43%	▲ 11	2.30	3	1,442
17	🇦🇪 Air Arabia	1 in 241	0.41%	▼ 22	2.37	9	4,333
18	🇶🇦 Qatar Airways	1 in 259	0.39%	▼ 6	2.55	27	13,075
19	🇧🇭 Gulf Air	1 in 263	0.38%	▲ 11	2.59	4	1,931
20	🇺🇸 Delta Air Lines	1 in 283	0.35%	▼ 12	2.77	95	46,072
21	🇦🇪 Etihad Airways	1 in 295	0.34%	▼ 4	2.85	12	5,785
22	🇮🇪 Ryanair	1 in 306	0.33%	▲ 4	2.93	43	20,716
23	🇺🇸 American Airlines	1 in 331	0.30%	▲ 6	3.09	91	44,032
24	🇨🇴 Avianca	1 in 365	0.27%	▼ 9	3.26	15	7,282
25	🇦🇷 Aerolineas Argentinas	1 in 368	0.27%	▲ 11	3.28	5	2,424
26	🇯🇴 Royal Jordanian	1 in 382	0.26%	▲ 20	3.34	2	966
27	🇨🇦 WestJet Airlines	1 in 388	0.26%	▼ 3	3.37	10	4,826
28	🇪🇬 EgyptAir	1 in 430	0.23%	▼ 11	3.53	4	1,930
29	🇫🇷 Air France	1 in 479	0.21%	▼ 10	3.68	15	7,242
30	🇺🇸 Alaska Airlines	1 in 483	0.21%	▼ 9	3.69	21	10,170
31	🇨🇦 Air Canada	1 in 493	0.20%	▼ 4	3.72	12	5,791
32	🇹🇭 Thai Airways	1 in 514	0.19%	▼ 7	3.77	5	2,420
33	🇵🇭 Cebu Pacific	1 in 521	0.19%	▲ 20	3.78	3	1,446
34	🇹🇷 Turkish Airlines	1 in 550	0.18%	▲ 14	3.85	19	9,194
35	🇺🇸 United Airlines	1 in 550	0.18%	▼ 3	3.85	43	20,806
36	🇲🇽 Aeromexico	1 in 562	0.18%	▲ 26	3.87	4	1,941
37	🇮🇹 ITA Airways	1 in 579	0.17%	▲ 14	3.91	6	2,894
38	🇸🇬 Singapore Airlines	1 in 612	0.16%	▼ 1	3.96	6	2,913
39	🇱🇧 Middle East Airlines	1 in 633	0.16%	=	4.00	1	485
40	🇨🇭 Swiss	1 in 654	0.15%	▲ 1	4.03	3	1,456
41	🇲🇾 Malaysia Airlines	1 in 657	0.15%	▲ 2	4.04	4	1,940
42	🇺🇸 Southwest Airlines	1 in 694	0.14%	▲ 3	4.09	32	15,423
43	🇵🇦 COPA Airlines	1 in 724	0.14%	▲ 21	4.13	4	1,931
44	🇺🇸 Allegiant Air	1 in 765	0.13%	▲ 5	4.17	4	1,928
45	🇲🇾 Air Asia	1 in 765	0.13%	▲ 6	4.17	7	3,392
46	🇩🇪 Lufthansa	1 in 767	0.13%	▲ 9	4.17	11	5,308
47	🇺🇸 Spirit Airlines	1 in 774	0.13%	▲ 32	4.18	5	2,422
48	🇹🇷 Pegasus Airlines	1 in 794	0.13%	▲ 29	4.20	3	1,452
49	🇦🇿 Azerbaijan Airlines	1 in 796	0.13%	▲ 10	4.20	1	483
50	🇬🇧 easyJet	1 in 819	0.12%	▲ 23	4.23	9	4,369
51	🇴🇲 Oman Air	1 in 877	0.11%	▲ 12	4.28	4	1,928
52	🇸🇦 Saudia	1 in 983	0.10%	▲ 18	4.36	6	2,890
53	🇭🇺 Wizz Air	1 in 1,045	0.10%	▲ 14	4.39	2	970
54	🇨🇦 Air Transat	1 in 1,144	0.09%	▲ 15	4.45	1	484
55	🇧🇷 GOL Airlines	1 in 1,251	0.08%	▲ 27	4.49	3	1,449
56	🇸🇪 SAS Scandinavia	1 in 1,278	0.08%	▲ 27	4.50	3	1,455
57	🇺🇸 JetBlue	1 in 1,327	0.08%	▲ 18	4.52	6	2,895
58	🇨🇿 SmartWings	1 in 1,363	0.07%	▲ 19	4.54	1	485
59	🇻🇳 Vietnam Airlines	1 in 1,373	0.07%	▲ 20	4.54	2	962
60	🇧🇷 Azul	1 in 1,553	0.06%	▲ 21	4.59	4	1,929
61	🇧🇷 LATAM Brazil	1 in 1,557	0.06%	▲ 22	4.59	3	1,450
62	🇬🇷 Aegean Airlines	1 in 1,564	0.06%	▲ 23	4.59	1	481
63	🇳🇿 Air New Zealand	1 in 1,940	0.05%	▲ 24	4.67	1	483
64	🇦🇪 flydubai	1 in 1,980	0.05%	▲ 25	4.68	1	481
65	🇦🇺 Qantas	1 in 2,018	0.05%	▲ 26	4.69	2	967
66	🇭🇰 Cathay Pacific	1 in 2,039	0.05%	▲ 27	4.69	2	965
67	🇺🇸 Hawaiian Airlines	1 in 2,092	0.05%	▲ 28	4.70	1	485
68	🇵🇭 Philippine Airlines	1 in 2,124	0.05%	▲ 29	4.70	1	485
69	🇮🇩 Garuda Indonesia	1 in 2,268	0.04%	▲ 30	4.72	2	969
70	🇹🇼 EVA Air	1 in 2,383	0.04%	▲ 31	4.73	1	483
71	🇫🇮 Finnair	1 in 2,507	0.04%	▲ 32	4.75	1	484
72	🇬🇧 Jet2	1 in 2,702	0.04%	▲ 51	4.77	1	483
73	🇦🇹 Austrian Airlines	1 in 2,714	0.04%	▲ 34	4.77	1	481
74	🇮🇩 Lion Air	1 in 3,652	0.03%	▲ 35	4.83	1	484
75	🇨🇱 LATAM Chile	1 in 3,908	0.03%	▲ 44	4.84	1	484
76	🇰🇷 Korean Air	1 in 5,503	0.02%	▲ 37	4.88	1	483
+=	Median					1 in 622	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Gandhi	Delhi	1 in 48	2.09%	▲ 1	0.25	24	110,814
2	🇮🇳 Shivaji	Mumbai	1 in 71	1.41%	▲ 2	0.25	12	55,408
3	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 3	0.25	11	50,777
4	🇬🇧 Stansted	London	1 in 147	0.68%	▲ 4	0.68	2	9,233
5	🇺🇸 McCarran	Las Vegas	1 in 220	0.46%	▲ 5	2.12	4	18,462
6	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 6	2.64	3	13,847
7	🇶🇦 Hamad	Doha	1 in 337	0.30%	▲ 7	3.12	2	9,231
8	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 8	3.21	3	13,850
9	🇺🇸 O'Hare	Chicago	1 in 361	0.28%	▲ 9	3.25	4	18,466
10	🇺🇸 Dallas/Fort Worth	Dallas	1 in 405	0.25%	▲ 10	3.43	3	13,847
11	🇬🇧 Gatwick	London	1 in 412	0.24%	▲ 11	3.46	2	9,231
12	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 12	3.49	3	13,852
13	🇺🇸 LAX	Los Angeles	1 in 510	0.20%	▲ 13	3.76	3	13,847
14	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 14	3.91	2	9,234
15	🇳🇱 Schiphol	Amsterdam	1 in 620	0.16%	▲ 15	3.98	2	9,231
16	🇵🇭 Aquino	Manila	1 in 760	0.13%	▲ 16	4.17	1	4,616
17	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 794	0.13%	▲ 17	4.20	1	4,616
18	🇲🇽 Juárez	Mexico City	1 in 809	0.12%	▲ 18	4.22	1	4,615
19	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 830	0.12%	▲ 19	4.24	1	4,616
20	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 20	4.25	1	4,615
21	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 21	4.33	2	9,233
22	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 22	4.41	1	4,617
23	🇸🇬 Changi	Singapore	1 in 1,126	0.09%	▲ 23	4.44	1	4,616
+=	Median						1 in 419	0.24%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 158	0.63%	0.25	35	16,914
2	Middle East	1 in 382	0.26%	2.51	110	53,188
3	North America	1 in 550	0.18%	3.27	335	162,074
4	Europe	1 in 614	0.16%	3.45	268	129,731
5	Asia	1 in 765	0.13%	3.76	378	181,954
6	Latin America	1 in 917	0.11%	3.96	39	18,891
7	Oceania	1 in 1,978	0.05%	4.52	3	1,450

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 42	2.36%	0.25	339	163,087
2	🇪🇹 Ethiopia	1 in 129	0.77%	0.25	17	8,214
3	🇳🇱 Netherlands	1 in 154	0.65%	0.25	24	11,642
4	🇰🇪 Kenya	1 in 158	0.63%	0.25	8	3,877
5	🇪🇸 Spain	1 in 164	0.61%	0.25	66	32,022
6	🇿🇦 South Africa	1 in 204	0.49%	0.34	10	4,823
7	🇮🇪 Ireland	1 in 225	0.44%	0.78	53	25,556
8	🇱🇰 Sri Lanka	1 in 234	0.43%	0.95	3	1,442
9	🇶🇦 Qatar	1 in 259	0.39%	1.33	27	13,075
10	🇧🇭 Bahrain	1 in 263	0.38%	1.38	4	1,931
11	🇦🇪 United Arab Emirates	1 in 265	0.38%	1.42	62	29,982
12	🇬🇧 United Kingdom	1 in 337	0.30%	2.18	59	28,610
13	🇨🇴 Colombia	1 in 365	0.27%	2.40	15	7,282
14	🇦🇷 Argentina	1 in 368	0.27%	2.42	5	2,424
15	🇯🇴 Jordan	1 in 382	0.26%	2.51	2	966
16	🇪🇬 Egypt	1 in 430	0.23%	2.79	4	1,930
17	🇫🇷 France	1 in 479	0.21%	3.02	15	7,242
18	🇨🇦 Canada	1 in 493	0.20%	3.07	23	11,100
19	🇹🇭 Thailand	1 in 514	0.19%	3.15	5	2,420
20	🇲🇽 Mexico	1 in 562	0.18%	3.31	4	1,941
21	🇮🇹 Italy	1 in 579	0.17%	3.36	6	2,894
22	🇸🇬 Singapore	1 in 612	0.16%	3.45	6	2,913
23	🇺🇸 United States	1 in 614	0.16%	3.45	312	150,974
24	🇱🇧 Lebanon	1 in 633	0.16%	3.50	1	485
25	🇹🇷 Turkey	1 in 650	0.15%	3.54	22	10,645
26	🇨🇭 Switzerland	1 in 654	0.15%	3.55	3	1,456
27	🇲🇾 Malaysia	1 in 707	0.14%	3.66	11	5,332
28	🇵🇦 Panama	1 in 724	0.14%	3.69	4	1,931
29	🇩🇪 Germany	1 in 767	0.13%	3.76	11	5,308
30	🇦🇿 Azerbaijan	1 in 796	0.13%	3.81	1	483
31	🇵🇭 Philippines	1 in 836	0.12%	3.86	4	1,931
32	🇴🇲 Oman	1 in 877	0.11%	3.92	4	1,928
33	🇸🇦 Saudi Arabia	1 in 983	0.10%	4.03	6	2,890
34	🇭🇺 Hungary	1 in 1,045	0.10%	4.09	2	970
35	🇸🇪 Sweden	1 in 1,278	0.08%	4.26	3	1,455
36	🇨🇿 Czechia	1 in 1,363	0.07%	4.30	1	485
37	🇻🇳 Vietnam	1 in 1,373	0.07%	4.31	2	962
38	🇧🇷 Brazil	1 in 1,553	0.06%	4.39	10	4,828
39	🇬🇷 Greece	1 in 1,564	0.06%	4.39	1	481
40	🇳🇿 New Zealand	1 in 1,940	0.05%	4.51	1	483
41	🇦🇺 Australia	1 in 2,018	0.05%	4.53	2	967
42	🇭🇰 Hong Kong	1 in 2,039	0.05%	4.53	2	965
43	🇹🇼 Taiwan	1 in 2,383	0.04%	4.60	1	483
44	🇫🇮 Finland	1 in 2,507	0.04%	4.62	1	484
45	🇦🇹 Austria	1 in 2,714	0.04%	4.65	1	481
46	🇮🇩 Indonesia	1 in 2,799	0.04%	4.66	3	1,452
47	🇨🇱 Chile	1 in 3,908	0.03%	4.76	1	484
48	🇰🇷 South Korea	1 in 5,503	0.02%	4.83	1	483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇰🇷 Korean Air
🥈 🇨🇱 LATAM Chile		🥉 🇮🇩 Lion Air

🧳💨 Luggage Losers