A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 British Airways	1 in 102	0.98%	=	0.25	83	40,294
2	🇪🇸 Iberia	1 in 122	0.82%	▼ 1	0.25	21	10,186
3	🇮🇪 Aer Lingus	1 in 137	0.73%	▼ 13	0.38	13	6,272
4	🇮🇳 SpiceJet	1 in 138	0.72%	▼ 14	0.41	14	6,794
5	🇰🇪 Kenya Airways	1 in 142	0.71%	▼ 33	0.53	9	4,342
6	🇪🇸 Vueling	1 in 144	0.69%	▼ 5	0.61	25	12,139
7	🇬🇧 easyJet	1 in 158	0.63%	▼ 17	0.99	47	22,671
8	🇮🇳 IndiGo	1 in 164	0.61%	▲ 2	1.14	37	17,973
9	🇮🇳 Air India	1 in 181	0.55%	▼ 24	1.50	25	12,059
10	🇨🇴 Avianca	1 in 203	0.49%	▲ 8	1.88	27	13,081
11	🇨🇦 Air Canada	1 in 211	0.47%	▲ 7	2.01	28	13,512
12	🇨🇭 Swiss	1 in 245	0.41%	▲ 4	2.42	8	3,883
13	🇪🇬 EgyptAir	1 in 246	0.41%	▼ 1	2.42	7	3,374
14	🇨🇦 WestJet Airlines	1 in 259	0.39%	▼ 5	2.55	15	7,243
15	🇮🇪 Ryanair	1 in 278	0.36%	▼ 21	2.72	47	22,831
16	🇶🇦 Qatar Airways	1 in 290	0.34%	▼ 6	2.82	24	11,649
17	🇮🇹 ITA Airways	1 in 290	0.34%	▼ 11	2.82	12	5,770
18	🇳🇱 KLM	1 in 310	0.32%	▼ 20	2.95	12	5,805
19	🇺🇸 American Airlines	1 in 326	0.31%	▼ 7	3.06	93	44,786
20	🇦🇪 Etihad Airways	1 in 354	0.28%	▲ 5	3.21	10	4,812
21	🇺🇸 Frontier Airlines	1 in 362	0.28%	▼ 17	3.25	7	3,391
22	🇪🇸 Air Europa	1 in 366	0.27%	▲ 10	3.27	4	1,931
23	🇬🇧 Virgin Atlantic	1 in 380	0.26%	▲ 10	3.33	4	1,942
24	🇦🇪 Emirates	1 in 388	0.26%	▼ 8	3.37	20	9,649
25	🇺🇸 United Airlines	1 in 393	0.25%	▼ 9	3.39	60	29,140
26	🇩🇪 Lufthansa	1 in 422	0.24%	▼ 1	3.50	20	9,653
27	🇪🇹 Ethiopian Airlines	1 in 439	0.23%	▲ 6	3.56	5	2,416
28	🇫🇷 Air France	1 in 449	0.22%	▲ 11	3.59	16	7,737
29	🇬🇷 Aegean Airlines	1 in 519	0.19%	▼ 9	3.78	3	1,449
30	🇲🇽 Aeromexico	1 in 566	0.18%	▲ 25	3.88	4	1,926
31	🇧🇪 Brussels Airlines	1 in 603	0.17%	▼ 7	3.95	2	969
32	🇱🇧 Middle East Airlines	1 in 634	0.16%	▼ 6	4.00	1	484
33	🇺🇸 Delta Air Lines	1 in 659	0.15%	▲ 2	4.04	41	19,826
34	🇺🇸 JetBlue	1 in 662	0.15%	▼ 3	4.04	12	5,802
35	🇦🇺 Qantas	1 in 673	0.15%	▲ 15	4.06	6	2,901
36	🇿🇦 South African	1 in 675	0.15%	▲ 27	4.06	3	1,457
37	🇬🇧 Jet2	1 in 676	0.15%	▲ 12	4.06	4	1,932
38	🇭🇺 Wizz Air	1 in 703	0.14%	=	4.10	3	1,442
39	🇯🇴 Royal Jordanian	1 in 760	0.13%	▲ 1	4.17	1	485
40	🇦🇿 Azerbaijan Airlines	1 in 797	0.13%	▲ 2	4.21	1	482
41	🇹🇷 Turkish Airlines	1 in 876	0.11%	▲ 6	4.28	12	5,773
42	🇦🇺 Jetstar	1 in 892	0.11%	▲ 4	4.29	3	1,446
43	🇷🇸 Air Serbia	1 in 957	0.10%	▲ 36	4.34	1	482
44	🇺🇸 Southwest Airlines	1 in 1,008	0.10%	▲ 6	4.37	22	10,621
45	🇵🇰 Pakistan International Airlines	1 in 1,051	0.10%	▲ 35	4.40	1	482
46	🇰🇿 Air Astana	1 in 1,054	0.09%	▲ 8	4.40	1	481
47	🇴🇲 Oman Air	1 in 1,171	0.09%	▲ 18	4.46	3	1,444
48	🇸🇬 Singapore Airlines	1 in 1,227	0.08%	▲ 18	4.48	3	1,453
49	🇫🇮 Finnair	1 in 1,254	0.08%	▲ 11	4.50	2	968
50	🇨🇱 LATAM Chile	1 in 1,308	0.08%	▲ 12	4.52	3	1,445
51	🇺🇸 Alaska Airlines	1 in 1,694	0.06%	▲ 13	4.63	6	2,901
52	🇳🇿 Air New Zealand	1 in 1,934	0.05%	▲ 14	4.67	1	485
53	🇸🇦 Saudia	1 in 1,969	0.05%	▲ 15	4.68	3	1,444
54	🇭🇰 Cathay Pacific	1 in 2,028	0.05%	▲ 16	4.69	2	970
55	🇺🇸 Hawaiian Airlines	1 in 2,107	0.05%	▲ 17	4.70	1	481
56	🇮🇩 Batik Air	1 in 2,230	0.04%	▲ 18	4.72	1	482
57	🇧🇷 LATAM Brazil	1 in 2,340	0.04%	▲ 19	4.73	2	965
58	🇳🇴 Norwegian	1 in 2,347	0.04%	▲ 35	4.73	1	484
59	🇹🇷 Pegasus Airlines	1 in 2,392	0.04%	▲ 21	4.74	1	482
60	🇲🇾 Malaysia Airlines	1 in 2,634	0.04%	▲ 22	4.76	1	484
61	🇲🇾 Air Asia	1 in 2,691	0.04%	▲ 23	4.76	2	965
62	🇻🇳 Vietnam Airlines	1 in 2,737	0.04%	▲ 24	4.77	1	483
63	🇳🇱 Transavia	1 in 2,822	0.04%	▲ 25	4.78	1	485
64	🇦🇺 Virgin Australia	1 in 3,219	0.03%	▲ 26	4.80	1	482
65	🇩🇪 Eurowings	1 in 3,469	0.03%	▲ 27	4.82	1	483
66	🇸🇪 SAS Scandinavia	1 in 3,845	0.03%	▲ 28	4.84	1	483
67	🇺🇸 Spirit Airlines	1 in 3,865	0.03%	▲ 29	4.84	1	485
68	🇸🇬 Scoot	1 in 4,147	0.02%	▲ 30	4.85	1	485
69	🇮🇩 Garuda Indonesia	1 in 4,570	0.02%	▲ 31	4.86	1	481
70	🇨🇳 Sichuan Airlines	1 in 4,600	0.02%	▲ 32	4.86	1	484
71	🇰🇷 Korean Air	1 in 5,508	0.02%	▲ 33	4.89	1	483
72	🇧🇷 Azul	1 in 6,183	0.02%	▲ 34	4.90	1	485
73	🇨🇳 Air China	1 in 12,485	0.01%	▲ 35	4.95	1	482
+=	Median					1 in 676	0.15%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 21	4.80%	▲ 1	0.25	41	189,273
2	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 2	0.25	3	13,847
3	🇬🇧 Heathrow	London	1 in 141	0.71%	▲ 3	0.51	10	46,165
4	🇺🇸 Denver	Denver, CO	1 in 222	0.45%	▲ 4	2.15	5	23,080
5	🇮🇳 Gandhi	Delhi	1 in 230	0.44%	▲ 5	2.24	5	23,087
6	🇩🇪 Frankfurt	Frankfurt	1 in 233	0.43%	▲ 6	2.29	5	23,080
7	🇺🇸 Dallas/Fort Worth	Dallas	1 in 243	0.41%	▲ 7	2.39	5	23,077
8	🇲🇽 Juárez	Mexico City	1 in 270	0.37%	▲ 8	2.65	3	13,852
9	🇬🇧 Gatwick	London	1 in 275	0.36%	▲ 9	2.69	3	13,848
10	🇺🇸 O'Hare	Chicago	1 in 289	0.35%	▲ 10	2.81	5	23,077
11	🇺🇸 George Bush	Houston, TX	1 in 368	0.27%	▲ 11	3.28	2	9,231
12	🇧🇪 Brussels	Brussels	1 in 398	0.25%	▲ 12	3.41	1	4,616
13	🇺🇸 Miami	Miami	1 in 399	0.25%	▲ 13	3.41	2	9,235
14	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 14	3.47	3	13,847
15	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 15	3.48	1	4,616
16	🇪🇸 El Prat	Barcelona	1 in 427	0.23%	▲ 16	3.52	2	9,233
17	🇬🇧 Luton	London	1 in 488	0.20%	▲ 17	3.70	1	4,616
18	🇨🇭 Zurich	Zurich	1 in 523	0.19%	▲ 18	3.79	1	4,616
19	🇫🇷 Charles de Gaulle	Paris	1 in 628	0.16%	▲ 19	3.99	2	9,234
20	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 20	4.19	1	4,616
21	🇦🇪 Dubai	Dubai	1 in 798	0.13%	▲ 21	4.21	2	9,233
22	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 22	4.21	1	4,616
23	🇪🇸 Barajas	Madrid	1 in 966	0.10%	▲ 23	4.34	1	4,617
24	🇺🇸 LAX	Los Angeles	1 in 1,530	0.07%	▲ 24	4.59	1	4,616
+=	Median						1 in 398	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 439	0.23%	2.84	17	8,215
2	Europe	1 in 449	0.22%	2.88	344	166,547
3	Middle East	1 in 482	0.21%	3.03	69	33,340
4	North America	1 in 659	0.15%	3.56	286	138,189
5	Oceania	1 in 1,221	0.08%	4.22	11	5,314
6	Latin America	1 in 1,308	0.08%	4.27	37	17,901
7	Asia	1 in 2,230	0.04%	4.57	94	45,523

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇰🇪 Kenya	1 in 142	0.71%	0.25	9	4,342
2	🇪🇸 Spain	1 in 144	0.69%	0.25	50	24,256
3	🇮🇳 India	1 in 164	0.61%	0.25	76	36,826
4	🇮🇪 Ireland	1 in 184	0.54%	0.25	60	29,103
5	🇨🇴 Colombia	1 in 203	0.49%	0.32	27	13,081
6	🇬🇧 United Kingdom	1 in 223	0.45%	0.74	138	66,839
7	🇨🇦 Canada	1 in 233	0.43%	0.92	43	20,755
8	🇨🇭 Switzerland	1 in 245	0.41%	1.13	8	3,883
9	🇪🇬 Egypt	1 in 246	0.41%	1.14	7	3,374
10	🇶🇦 Qatar	1 in 290	0.34%	1.73	24	11,649
11	🇮🇹 Italy	1 in 290	0.34%	1.73	12	5,770
12	🇦🇪 United Arab Emirates	1 in 371	0.27%	2.44	30	14,461
13	🇪🇹 Ethiopia	1 in 439	0.23%	2.84	5	2,416
14	🇫🇷 France	1 in 449	0.22%	2.88	16	7,737
15	🇬🇷 Greece	1 in 519	0.19%	3.17	3	1,449
16	🇳🇱 Netherlands	1 in 558	0.18%	3.30	13	6,290
17	🇲🇽 Mexico	1 in 566	0.18%	3.32	4	1,926
18	🇧🇪 Belgium	1 in 603	0.17%	3.42	2	969
19	🇱🇧 Lebanon	1 in 634	0.16%	3.50	1	484
20	🇺🇸 United States	1 in 662	0.15%	3.57	243	117,434
21	🇿🇦 South Africa	1 in 675	0.15%	3.59	3	1,457
22	🇭🇺 Hungary	1 in 703	0.14%	3.65	3	1,442
23	🇩🇪 Germany	1 in 752	0.13%	3.74	21	10,136
24	🇯🇴 Jordan	1 in 760	0.13%	3.75	1	485
25	🇦🇿 Azerbaijan	1 in 797	0.13%	3.81	1	482
26	🇦🇺 Australia	1 in 892	0.11%	3.94	10	4,830
27	🇷🇸 Serbia	1 in 957	0.10%	4.01	1	482
28	🇵🇰 Pakistan	1 in 1,051	0.10%	4.10	1	482
29	🇰🇿 Kazakhstan	1 in 1,054	0.09%	4.10	1	481
30	🇴🇲 Oman	1 in 1,171	0.09%	4.19	3	1,444
31	🇫🇮 Finland	1 in 1,254	0.08%	4.24	2	968
32	🇹🇷 Turkey	1 in 1,282	0.08%	4.26	13	6,255
33	🇨🇱 Chile	1 in 1,308	0.08%	4.27	3	1,445
34	🇸🇬 Singapore	1 in 1,893	0.05%	4.50	4	1,938
35	🇳🇿 New Zealand	1 in 1,934	0.05%	4.51	1	485
36	🇸🇦 Saudi Arabia	1 in 1,969	0.05%	4.52	3	1,444
37	🇭🇰 Hong Kong	1 in 2,028	0.05%	4.53	2	970
38	🇳🇴 Norway	1 in 2,347	0.04%	4.60	1	484
39	🇲🇾 Malaysia	1 in 2,662	0.04%	4.64	3	1,449
40	🇻🇳 Vietnam	1 in 2,737	0.04%	4.65	1	483
41	🇮🇩 Indonesia	1 in 2,998	0.03%	4.68	2	963
42	🇧🇷 Brazil	1 in 3,395	0.03%	4.72	3	1,450
43	🇸🇪 Sweden	1 in 3,845	0.03%	4.75	1	483
44	🇰🇷 South Korea	1 in 5,508	0.02%	4.83	1	483
45	🇨🇳 China	1 in 6,723	0.01%	4.86	2	967

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇬🇧 British Airways
🥈 🇪🇸 Iberia		🥉 🇮🇪 Aer Lingus

	🏆 🇨🇳 Air China
🥈 🇧🇷 Azul		🥉 🇰🇷 Korean Air

🧳💨 Luggage Losers