LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 22,624 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 382.64%▼ 10.2511957,580
2🇮🇳 IndiGo 1 in 681.47%▼ 80.259043,386
3🇿🇦 South African 1 in 781.28%▲ 20.252612,555
4🇪🇸 Iberia 1 in 831.20%▼ 70.253114,913
5🇰🇪 Kenya Airways 1 in 911.10%=0.25146,777
6🇬🇧 British Airways 1 in 931.08%▼ 30.259244,488
7🇨🇦 Air Canada 1 in 1050.95%▼ 60.255627,169
8🇮🇪 Aer Lingus 1 in 1120.90%=0.25167,702
9🇨🇦 WestJet Airlines 1 in 1210.82%▲ 60.253215,433
10🇦🇪 Emirates 1 in 1280.78%▼ 190.256129,394
11🇮🇳 SpiceJet 1 in 1380.72%▼ 10.41146,788
12🇲🇦 Royal Air Maroc 1 in 1460.69%▲ 60.66125,788
13🇺🇸 Frontier Airlines 1 in 1500.67%▼ 10.77178,207
14🇺🇸 Southwest Airlines 1 in 1670.60%▼ 201.2113364,075
15🇦🇪 Etihad Airways 1 in 1670.60%=1.222110,184
16🇪🇹 Ethiopian Airlines 1 in 1690.59%▲ 91.24136,290
17🇺🇸 United Airlines 1 in 1920.52%▼ 161.7112359,504
18🇺🇸 Spirit Airlines 1 in 2050.49%▼ 121.91199,140
19🇬🇧 Virgin Atlantic 1 in 2180.46%▼ 272.0973,387
20🇺🇸 American Airlines 1 in 2260.44%▲ 22.2013364,581
21🇶🇦 Qatar Airways 1 in 2260.44%▼ 42.203114,926
22🇪🇸 Vueling 1 in 2580.39%▲ 22.55146,785
23🇧🇭 Gulf Air 1 in 2620.38%▼ 232.5841,936
24🇲🇽 Aeromexico 1 in 2820.35%▼ 222.7683,861
25🇳🇱 KLM 1 in 2860.35%▲ 82.78136,292
26🇺🇸 Delta Air Lines 1 in 2910.34%▼ 22.839344,842
27🇳🇿 Air New Zealand 1 in 3220.31%▲ 233.0362,909
28🇨🇭 Swiss 1 in 3270.31%▼ 183.0662,913
29🇪🇬 EgyptAir 1 in 3450.29%▼ 173.1652,407
30🇦🇪 Air Arabia 1 in 3610.28%▲ 113.2462,898
31🇪🇸 Air Europa 1 in 3650.27%▼ 153.2741,936
32🇸🇦 Saudia 1 in 3690.27%▼ 73.28167,712
33🇮🇪 Ryanair 1 in 3980.25%▼ 133.413315,925
34🇳🇵 Nepal Airlines 1 in 4120.24%▼ 123.461485
35🇹🇷 Turkish Airlines 1 in 4170.24%▼ 23.482512,114
36🇺🇸 JetBlue 1 in 4200.24%▲ 43.49199,142
37🇨🇴 Avianca 1 in 4240.24%▲ 103.50136,275
38🇸🇬 Singapore Airlines 1 in 4600.22%▲ 173.6283,871
39🇦🇷 Aerolineas Argentinas 1 in 4630.22%▼ 73.6341,925
40🇫🇷 Air France 1 in 4770.21%▲ 143.67157,284
41🇧🇷 LATAM Brazil 1 in 5180.19%▲ 63.7894,363
42🇬🇷 Aegean Airlines 1 in 5220.19%▲ 193.7931,443
43🇩🇪 Lufthansa 1 in 5270.19%▼ 13.80167,729
44🇬🇧 Jet2 1 in 5410.18%▼ 23.8352,414
45🇹🇷 Pegasus Airlines 1 in 5980.17%▼ 13.9441,927
46🇨🇱 LATAM Chile 1 in 6500.15%▲ 154.0362,907
47🇲🇾 Malaysia Airlines 1 in 6620.15%▲ 14.0441,925
48🇬🇧 easyJet 1 in 6760.15%▲ 124.06115,292
49🇴🇲 Oman Air 1 in 7000.14%▲ 34.1052,415
50🇭🇺 Wizz Air 1 in 7020.14%▲ 44.1031,444
51🇯🇴 Royal Jordanian 1 in 7600.13%▲ 54.171485
52🇸🇪 SAS Scandinavia 1 in 7720.13%▲ 114.1852,408
53🇦🇺 Qantas 1 in 8070.12%▲ 114.2152,419
54🇭🇰 Cathay Pacific 1 in 8130.12%▲ 114.2252,418
55🇫🇮 Finnair 1 in 8380.12%▲ 334.2431,449
56🇺🇸 Alaska Airlines 1 in 8500.12%▲ 104.25125,784
57🇮🇹 ITA Airways 1 in 8650.12%▲ 334.2741,935
58🇹🇳 Tunisair 1 in 9250.11%▲ 424.321482
59🇵🇦 COPA Airlines 1 in 9640.10%▲ 214.3431,450
60🇦🇪 flydubai 1 in 9830.10%▲ 144.362969
61🇺🇸 Allegiant Air 1 in 1,0210.10%▲ 154.3831,444
62🇵🇰 Pakistan International Airlines 1 in 1,0480.10%▲ 164.401484
63🇲🇾 Batik Air Malaysia 1 in 1,0520.10%▲ 174.401482
64🇵🇭 Philippine Airlines 1 in 1,0690.09%▲ 184.412963
65🇦🇺 Virgin Australia 1 in 1,0740.09%▲ 254.4131,445
66🇲🇾 Air Asia 1 in 1,0770.09%▲ 214.4152,410
67🇳🇴 Norwegian 1 in 1,1810.08%▲ 214.462963
68🇮🇩 Garuda Indonesia 1 in 1,5170.07%▲ 224.5831,448
69🇵🇭 Cebu Pacific 1 in 1,5530.06%▲ 234.591485
70🇹🇭 Thai Airways 1 in 2,5780.04%▲ 244.751483
71🇦🇹 Austrian Airlines 1 in 2,7080.04%▲ 254.771482
72🇻🇳 Vietnam Airlines 1 in 2,7310.04%▲ 264.771484
73🇳🇱 Transavia 1 in 2,8360.04%▲ 274.781482
74🇧🇷 Azul 1 in 3,0840.03%▲ 284.792972
75🇩🇪 Eurowings 1 in 3,4520.03%▲ 294.821485
76🇮🇩 Lion Air 1 in 3,6740.03%▲ 304.831481
77🇸🇬 Scoot 1 in 4,1820.02%▲ 314.851481
78🇯🇵 Japan Airlines (JAL) 1 in 5,2160.02%▲ 324.881483
+= Median 1 in 4700.21%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇮🇳 IndiGo 		                  🥉
🇿🇦 South African


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇸🇬 Scoot 		                  🥉
🇮🇩 Lion Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Heathrow London 1 in 342.98%▲ 10.2542193,905
2🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 20.251255,390
3🇮🇳 Gandhi Delhi 1 in 771.31%▲ 30.251569,260
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,851
5🇲🇽 Juárez Mexico City 1 in 1350.74%▲ 50.30627,694
6🇺🇸 Sea-Tac Seattle 1 in 1700.59%▲ 61.27523,087
7🇺🇸 Orlando Orlando, FL 1 in 2010.50%▲ 71.85418,464
8🇬🇧 Gatwick London 1 in 2060.49%▲ 81.93418,464
9🇺🇸 Denver Denver, CO 1 in 2220.45%▲ 92.15523,077
10🇬🇧 Stansted London 1 in 2930.34%▲ 102.8414,617
11🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 112.91418,468
12🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 122.93523,080
13🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 132.98418,466
14🇺🇸 Miami Miami 1 in 3990.25%▲ 143.4129,231
15🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 153.47313,848
16🇪🇸 El Prat Barcelona 1 in 4280.23%▲ 163.5229,231
17🇬🇧 Luton London 1 in 4880.20%▲ 173.7014,616
18🇦🇪 Dubai Dubai 1 in 5320.19%▲ 183.81313,849
19🇸🇬 Changi Singapore 1 in 5630.18%▲ 193.8729,231
20🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 203.9129,233
21🇶🇦 Hamad Doha 1 in 6750.15%▲ 214.0614,616
22🇺🇸 Sky Harbor Phoenix, AZ 1 in 7950.13%▲ 224.2014,616
23🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 234.2414,617
24🇨🇦 Pearson Toronto 1 in 8510.12%▲ 244.2614,617
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 254.3329,232
26🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 264.3714,617
27🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 274.4114,616
28🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 284.5614,615
+= Median 1 in 4060.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1460.69%0.256631,892
2North America1 in 2050.49%0.37640309,321
3Middle East1 in 3520.28%2.3015273,325
4Latin America1 in 5180.19%3.164521,753
5Europe1 in 5240.19%3.19315152,193
6Oceania1 in 8070.12%3.82146,773
7Asia1 in 1,0600.09%4.10259125,138


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 681.47%0.25223107,755
2🇿🇦 South Africa1 in 781.28%0.252612,555
3🇰🇪 Kenya1 in 911.10%0.25146,777
4🇨🇦 Canada1 in 1130.89%0.258842,602
5🇲🇦 Morocco1 in 1460.69%0.25125,788
6🇪🇹 Ethiopia1 in 1690.59%0.25136,290
7🇮🇪 Ireland1 in 1740.57%0.254923,627
8🇺🇸 United States1 in 2260.44%0.80552266,719
9🇶🇦 Qatar1 in 2260.44%0.803114,926
10🇦🇪 United Arab Emirates1 in 2290.44%0.859043,445
11🇪🇸 Spain1 in 2580.39%1.324923,634
12🇧🇭 Bahrain1 in 2620.38%1.3741,936
13🇲🇽 Mexico1 in 2820.35%1.6483,861
14🇬🇧 United Kingdom1 in 3100.32%1.9411555,581
15🇳🇿 New Zealand1 in 3220.31%2.0562,909
16🇨🇭 Switzerland1 in 3270.31%2.1062,913
17🇪🇬 Egypt1 in 3450.29%2.2452,407
18🇸🇦 Saudi Arabia1 in 3690.27%2.42167,712
19🇳🇵 Nepal1 in 4120.24%2.691485
20🇨🇴 Colombia1 in 4240.24%2.76136,275
21🇦🇷 Argentina1 in 4630.22%2.9541,925
22🇫🇷 France1 in 4770.21%3.01157,284
23🇹🇷 Turkey1 in 4910.20%3.072914,042
24🇳🇱 Netherlands1 in 5190.19%3.17146,774
25🇬🇷 Greece1 in 5220.19%3.1831,443
26🇨🇱 Chile1 in 6500.15%3.5462,907
27🇴🇲 Oman1 in 7000.14%3.6452,415
28🇭🇺 Hungary1 in 7020.14%3.6531,444
29🇯🇴 Jordan1 in 7600.13%3.751485
30🇸🇪 Sweden1 in 7720.13%3.7752,408
31🇭🇰 Hong Kong1 in 8130.12%3.8352,418
32🇸🇬 Singapore1 in 8290.12%3.8594,352
33🇫🇮 Finland1 in 8380.12%3.8731,449
34🇮🇹 Italy1 in 8650.12%3.9041,935
35🇧🇷 Brazil1 in 8860.11%3.93115,334
36🇩🇪 Germany1 in 9140.11%3.96178,214
37🇦🇺 Australia1 in 9210.11%3.9783,864
38🇹🇳 Tunisia1 in 9250.11%3.971482
39🇵🇦 Panama1 in 9640.10%4.0131,450
40🇵🇰 Pakistan1 in 1,0480.10%4.091484
41🇲🇾 Malaysia1 in 1,0520.10%4.10104,818
42🇳🇴 Norway1 in 1,1810.08%4.202963
43🇵🇭 Philippines1 in 1,2660.08%4.2531,448
44🇮🇩 Indonesia1 in 2,1480.05%4.5641,929
45🇹🇭 Thailand1 in 2,5780.04%4.631483
46🇦🇹 Austria1 in 2,7080.04%4.651482
47🇻🇳 Vietnam1 in 2,7310.04%4.651484
48🇯🇵 Japan1 in 5,2160.02%4.821483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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