LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 41,585 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1250.80%▲ 10.256832,856
2🇮🇪 Aer Lingus 1 in 1490.67%▲ 20.75125,779
3🇪🇸 Iberia 1 in 1520.66%▲ 30.84178,182
4🇪🇸 Vueling 1 in 1730.58%▲ 41.352110,102
5🇰🇪 Kenya Airways 1 in 1810.55%▲ 51.5073,395
6🇮🇳 SpiceJet 1 in 1940.51%▲ 61.74104,825
7🇬🇧 easyJet 1 in 2110.47%▲ 72.003516,974
8🇮🇳 IndiGo 1 in 2180.46%▲ 82.102813,515
9🇨🇦 Air Canada 1 in 2350.42%▲ 92.312512,137
10🇨🇭 Swiss 1 in 2470.41%▲ 102.4383,861
11🇨🇦 WestJet Airlines 1 in 2580.39%▲ 112.55157,254
12🇨🇴 Avianca 1 in 2620.38%▲ 122.582110,157
13🇮🇳 Air India 1 in 3210.31%▲ 133.03146,787
14🇪🇬 EgyptAir 1 in 3430.29%▲ 143.1652,416
15🇮🇪 Ryanair 1 in 3470.29%▲ 153.173818,300
16🇳🇱 KLM 1 in 3720.27%▲ 163.30104,833
17🇮🇹 ITA Airways 1 in 3850.26%▲ 173.3594,351
18🇺🇸 Frontier Airlines 1 in 4250.24%▲ 183.5162,895
19🇺🇸 American Airlines 1 in 4310.23%▲ 193.537033,871
20🇦🇪 Etihad Airways 1 in 4410.23%▲ 203.5683,865
21🇶🇦 Qatar Airways 1 in 4680.21%▲ 213.65157,218
22🇦🇪 Emirates 1 in 4870.21%▲ 223.70167,692
23🇪🇸 Air Europa 1 in 4890.20%▲ 233.7131,444
24🇩🇪 Lufthansa 1 in 4940.20%▲ 243.72178,248
25🇬🇧 Virgin Atlantic 1 in 5090.20%▲ 253.7631,448
26🇫🇷 Air France 1 in 5540.18%▲ 263.86136,269
27🇲🇽 Aeromexico 1 in 5640.18%▲ 273.8841,933
28🇺🇸 United Airlines 1 in 5660.18%▲ 283.884220,205
29🇧🇪 Brussels Airlines 1 in 6030.17%▲ 293.952969
30🇬🇧 Jet2 1 in 6730.15%▲ 304.0641,939
31🇦🇺 Qantas 1 in 6760.15%▲ 314.0662,888
32🇿🇦 South African 1 in 6770.15%▲ 324.0731,452
33🇭🇺 Wizz Air 1 in 6960.14%▲ 334.0931,456
34🇪🇹 Ethiopian Airlines 1 in 7350.14%▲ 344.1431,443
35🇯🇴 Royal Jordanian 1 in 7610.13%▲ 354.171485
36🇬🇷 Aegean Airlines 1 in 7770.13%▲ 364.182969
37🇺🇸 Delta Air Lines 1 in 8760.11%▲ 374.283114,910
38🇷🇸 Air Serbia 1 in 9590.10%▲ 384.341481
39🇵🇰 Pakistan International Airlines 1 in 1,0450.10%▲ 394.391485
40🇰🇿 Air Astana 1 in 1,0530.09%▲ 404.401481
41🇺🇸 JetBlue 1 in 1,1380.09%▲ 414.4473,374
42🇹🇷 Turkish Airlines 1 in 1,1650.09%▲ 424.4694,339
43🇸🇬 Singapore Airlines 1 in 1,2250.08%▲ 434.4831,455
44🇫🇮 Finnair 1 in 1,2550.08%▲ 444.502967
45🇺🇸 Southwest Airlines 1 in 1,3030.08%▲ 454.51178,221
46🇨🇱 LATAM Chile 1 in 1,3070.08%▲ 464.5231,446
47🇦🇺 Jetstar 1 in 1,3290.08%▲ 474.522971
48🇴🇲 Oman Air 1 in 1,7410.06%▲ 484.642971
49🇳🇿 Air New Zealand 1 in 1,9460.05%▲ 494.671482
50🇸🇦 Saudia 1 in 1,9540.05%▲ 504.6831,455
51🇺🇸 Alaska Airlines 1 in 2,0350.05%▲ 514.6952,415
52🇭🇰 Cathay Pacific 1 in 2,0360.05%▲ 524.692966
53🇺🇸 Hawaiian Airlines 1 in 2,0970.05%▲ 534.701484
54🇧🇷 LATAM Brazil 1 in 2,3460.04%▲ 544.732963
55🇳🇴 Norwegian 1 in 2,3570.04%▲ 554.731482
56🇹🇷 Pegasus Airlines 1 in 2,3870.04%▲ 564.731483
57🇲🇾 Malaysia Airlines 1 in 2,6370.04%▲ 574.761484
58🇻🇳 Vietnam Airlines 1 in 2,7410.04%▲ 584.771482
59🇳🇱 Transavia 1 in 2,8220.04%▲ 594.781484
60🇦🇺 Virgin Australia 1 in 3,2150.03%▲ 604.801483
61🇩🇪 Eurowings 1 in 3,4830.03%▲ 614.821481
62🇸🇪 SAS Scandinavia 1 in 3,8320.03%▲ 624.831485
63🇸🇬 Scoot 1 in 4,1790.02%▲ 634.851482
64🇨🇳 Sichuan Airlines 1 in 4,6180.02%▲ 644.861482
65🇲🇾 Air Asia 1 in 5,3460.02%▲ 654.881486
+= Median 1 in 6960.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇲🇾 Air Asia
🥈
🇨🇳 Sichuan Airlines 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 195.27%▲ 10.2545207,745
2🇬🇧 Stansted London 1 in 731.37%▲ 20.25418,469
3🇬🇧 Heathrow London 1 in 1180.85%▲ 30.251255,405
4🇬🇧 Gatwick London 1 in 1650.61%▲ 41.16523,085
5🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 51.58627,693
6🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 61.87418,466
7🇮🇳 Gandhi Delhi 1 in 2300.44%▲ 72.24523,080
8🇨🇭 Zurich Zurich 1 in 2610.38%▲ 82.5829,232
9🇺🇸 Miami Miami 1 in 2660.38%▲ 92.62313,848
10🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 102.83418,465
11🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 113.25418,469
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,231
13🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 133.49313,847
14🇨🇦 Pearson Toronto 1 in 4260.23%▲ 143.5129,231
15🇪🇸 El Prat Barcelona 1 in 4280.23%▲ 153.5229,231
16🇦🇪 Dubai Dubai 1 in 5320.19%▲ 163.81313,847
17🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 173.9829,232
18🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 184.1914,617
19🇪🇸 Barajas Madrid 1 in 9660.10%▲ 194.3414,616
20🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 204.4114,616
21🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 214.4414,615
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,616
+= Median 1 in 3650.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Middle East1 in 4870.21%3.055024,100
2Europe1 in 5540.18%3.28282136,182
3Africa1 in 6770.15%3.60136,290
4North America1 in 6880.15%3.62219105,764
5Latin America1 in 7880.13%3.793014,499
6Asia1 in 1,5300.07%4.386430,929
7Oceania1 in 1,5800.06%4.40104,823


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Spain1 in 1730.58%0.254119,728
2🇰🇪 Kenya1 in 1810.55%0.2573,395
3🇮🇪 Ireland1 in 2080.48%0.445024,078
4🇮🇳 India1 in 2180.46%0.655225,126
5🇨🇦 Canada1 in 2460.41%1.144019,390
6🇨🇭 Switzerland1 in 2470.41%1.1583,861
7🇨🇴 Colombia1 in 2620.38%1.372110,157
8🇬🇧 United Kingdom1 in 2980.34%1.8211053,217
9🇪🇬 Egypt1 in 3430.29%2.2352,416
10🇮🇹 Italy1 in 3850.26%2.5394,351
11🇦🇪 United Arab Emirates1 in 4630.22%2.952411,557
12🇶🇦 Qatar1 in 4680.21%2.97157,218
13🇫🇷 France1 in 5540.18%3.28136,269
14🇲🇽 Mexico1 in 5640.18%3.3241,933
15🇧🇪 Belgium1 in 6030.17%3.422969
16🇳🇱 Netherlands1 in 6570.15%3.55115,317
17🇿🇦 South Africa1 in 6770.15%3.6031,452
18🇭🇺 Hungary1 in 6960.14%3.6431,456
19🇪🇹 Ethiopia1 in 7350.14%3.7131,443
20🇯🇴 Jordan1 in 7610.13%3.751485
21🇬🇷 Greece1 in 7770.13%3.782969
22🇩🇪 Germany1 in 8650.12%3.90188,729
23🇷🇸 Serbia1 in 9590.10%4.011481
24🇺🇸 United States1 in 9900.10%4.0417986,374
25🇵🇰 Pakistan1 in 1,0450.10%4.091485
26🇰🇿 Kazakhstan1 in 1,0530.09%4.101481
27🇫🇮 Finland1 in 1,2550.08%4.242967
28🇨🇱 Chile1 in 1,3070.08%4.2731,446
29🇦🇺 Australia1 in 1,3290.08%4.2994,341
30🇹🇷 Turkey1 in 1,5660.06%4.39104,821
31🇴🇲 Oman1 in 1,7410.06%4.452971
32🇸🇬 Singapore1 in 1,8950.05%4.5041,936
33🇳🇿 New Zealand1 in 1,9460.05%4.511482
34🇸🇦 Saudi Arabia1 in 1,9540.05%4.5131,455
35🇭🇰 Hong Kong1 in 2,0360.05%4.532966
36🇧🇷 Brazil1 in 2,3460.04%4.602963
37🇳🇴 Norway1 in 2,3570.04%4.601482
38🇻🇳 Vietnam1 in 2,7410.04%4.651482
39🇲🇾 Malaysia1 in 3,5310.03%4.732969
40🇸🇪 Sweden1 in 3,8320.03%4.751485
41🇨🇳 China1 in 4,6180.02%4.791482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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