A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 29	3.43%	=	0.25	209	101,129
2	🇮🇳 Air India	1 in 43	2.32%	=	0.25	105	50,523
3	🇪🇸 Iberia	1 in 69	1.44%	▼ 8	0.25	37	17,959
4	🇮🇳 SpiceJet	1 in 85	1.18%	▲ 1	0.25	23	11,088
5	🇪🇹 Ethiopian Airlines	1 in 129	0.78%	▼ 4	0.25	17	8,250
6	🇳🇱 KLM	1 in 155	0.65%	▼ 30	0.91	24	11,608
7	🇰🇪 Kenya Airways	1 in 160	0.63%	▼ 29	1.04	8	3,846
8	🇪🇸 Vueling	1 in 165	0.61%	▼ 15	1.17	22	10,597
9	🇬🇧 Virgin Atlantic	1 in 169	0.59%	▼ 3	1.25	9	4,371
10	🇮🇪 Aer Lingus	1 in 177	0.56%	▼ 26	1.43	10	4,855
11	🇺🇸 Frontier Airlines	1 in 181	0.55%	▲ 4	1.51	14	6,777
12	🇦🇪 Emirates	1 in 194	0.51%	▼ 21	1.74	40	19,299
13	🇿🇦 South African	1 in 203	0.49%	▲ 9	1.89	10	4,835
14	🇪🇸 Air Europa	1 in 209	0.48%	▼ 22	1.97	7	3,384
15	🇬🇧 British Airways	1 in 213	0.47%	=	2.02	40	19,355
16	🇱🇰 SriLankan Airlines	1 in 234	0.43%	▲ 11	2.29	3	1,447
17	🇦🇪 Air Arabia	1 in 241	0.42%	▼ 19	2.37	9	4,340
18	🇶🇦 Qatar Airways	1 in 258	0.39%	▼ 2	2.55	27	13,097
19	🇧🇭 Gulf Air	1 in 261	0.38%	▲ 11	2.58	4	1,940
20	🇺🇸 Delta Air Lines	1 in 284	0.35%	▼ 9	2.77	95	45,958
21	🇦🇪 Etihad Airways	1 in 296	0.34%	▼ 1	2.86	12	5,770
22	🇮🇪 Ryanair	1 in 305	0.33%	▲ 5	2.92	43	20,802
23	🇺🇸 American Airlines	1 in 333	0.30%	▲ 7	3.10	91	43,868
24	🇨🇴 Avianca	1 in 366	0.27%	▼ 6	3.27	15	7,254
25	🇦🇷 Aerolineas Argentinas	1 in 368	0.27%	▲ 12	3.28	5	2,423
26	🇯🇴 Royal Jordanian	1 in 381	0.26%	▲ 20	3.34	2	967
27	🇨🇦 WestJet Airlines	1 in 389	0.26%	=	3.37	10	4,819
28	🇪🇬 EgyptAir	1 in 429	0.23%	▼ 8	3.52	4	1,934
29	🇫🇷 Air France	1 in 481	0.21%	▼ 7	3.68	15	7,215
30	🇺🇸 Alaska Airlines	1 in 486	0.21%	▼ 6	3.70	21	10,117
31	🇨🇦 Air Canada	1 in 491	0.20%	▼ 1	3.71	12	5,823
32	🇹🇭 Thai Airways	1 in 514	0.19%	▼ 4	3.77	5	2,421
33	🇵🇭 Cebu Pacific	1 in 521	0.19%	▼ 3	3.79	3	1,444
34	🇹🇷 Turkish Airlines	1 in 550	0.18%	▲ 13	3.85	19	9,186
35	🇺🇸 United Airlines	1 in 552	0.18%	=	3.85	43	20,720
36	🇲🇽 Aeromexico	1 in 563	0.18%	▲ 26	3.88	4	1,936
37	🇮🇹 ITA Airways	1 in 575	0.17%	▲ 1	3.90	6	2,911
38	🇸🇬 Singapore Airlines	1 in 614	0.16%	▲ 2	3.97	6	2,904
39	🇱🇧 Middle East Airlines	1 in 635	0.16%	▲ 3	4.00	1	484
40	🇲🇾 Malaysia Airlines	1 in 658	0.15%	▲ 4	4.04	4	1,938
41	🇨🇭 Swiss	1 in 659	0.15%	▲ 5	4.04	3	1,446
42	🇺🇸 Southwest Airlines	1 in 692	0.14%	▲ 6	4.08	32	15,481
43	🇵🇦 COPA Airlines	1 in 721	0.14%	▲ 7	4.12	4	1,938
44	🇲🇾 Air Asia	1 in 764	0.13%	▲ 8	4.17	7	3,400
45	🇺🇸 Allegiant Air	1 in 765	0.13%	▲ 9	4.17	4	1,929
46	🇩🇪 Lufthansa	1 in 765	0.13%	▲ 12	4.17	11	5,320
47	🇺🇸 Spirit Airlines	1 in 774	0.13%	▲ 33	4.18	5	2,422
48	🇹🇷 Pegasus Airlines	1 in 792	0.13%	▲ 30	4.20	3	1,454
49	🇦🇿 Azerbaijan Airlines	1 in 794	0.13%	▲ 13	4.20	1	484
50	🇬🇧 easyJet	1 in 825	0.12%	▲ 26	4.23	9	4,337
51	🇴🇲 Oman Air	1 in 874	0.11%	▲ 15	4.27	4	1,935
52	🇸🇦 Saudia	1 in 979	0.10%	▲ 21	4.35	6	2,903
53	🇭🇺 Wizz Air	1 in 1,044	0.10%	▲ 17	4.39	2	971
54	🇨🇦 Air Transat	1 in 1,149	0.09%	▲ 18	4.45	1	481
55	🇧🇷 GOL Airlines	1 in 1,248	0.08%	▲ 30	4.49	3	1,453
56	🇸🇪 SAS Scandinavia	1 in 1,279	0.08%	▲ 30	4.50	3	1,453
57	🇺🇸 JetBlue	1 in 1,321	0.08%	▲ 21	4.52	6	2,909
58	🇻🇳 Vietnam Airlines	1 in 1,361	0.07%	▲ 22	4.53	2	971
59	🇨🇿 SmartWings	1 in 1,369	0.07%	▲ 23	4.54	1	483
60	🇬🇷 Aegean Airlines	1 in 1,551	0.06%	▲ 24	4.59	1	485
61	🇧🇷 Azul	1 in 1,552	0.06%	▲ 25	4.59	4	1,930
62	🇧🇷 LATAM Brazil	1 in 1,565	0.06%	▲ 26	4.60	3	1,443
63	🇳🇿 Air New Zealand	1 in 1,930	0.05%	▲ 27	4.67	1	485
64	🇦🇪 flydubai	1 in 1,962	0.05%	▲ 28	4.68	1	486
65	🇦🇺 Qantas	1 in 2,013	0.05%	▲ 29	4.69	2	969
66	🇭🇰 Cathay Pacific	1 in 2,039	0.05%	▲ 30	4.69	2	965
67	🇺🇸 Hawaiian Airlines	1 in 2,093	0.05%	▲ 31	4.70	1	484
68	🇵🇭 Philippine Airlines	1 in 2,133	0.05%	▲ 32	4.70	1	483
69	🇮🇩 Garuda Indonesia	1 in 2,265	0.04%	▲ 33	4.72	2	970
70	🇹🇼 EVA Air	1 in 2,380	0.04%	▲ 34	4.73	1	484
71	🇫🇮 Finnair	1 in 2,503	0.04%	▲ 35	4.75	1	485
72	🇦🇹 Austrian Airlines	1 in 2,713	0.04%	▲ 36	4.77	1	481
73	🇬🇧 Jet2	1 in 2,714	0.04%	▲ 54	4.77	1	481
74	🇮🇩 Lion Air	1 in 3,637	0.03%	▲ 38	4.83	1	486
75	🇨🇱 LATAM Chile	1 in 3,919	0.03%	▲ 47	4.84	1	482
76	🇰🇷 Korean Air	1 in 5,515	0.02%	▲ 40	4.89	1	482
+=	Median					1 in 624	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Gandhi	Delhi	1 in 48	2.09%	▲ 1	0.25	24	110,769
2	🇮🇳 Shivaji	Mumbai	1 in 71	1.41%	▲ 2	0.25	12	55,386
3	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 3	0.25	11	50,782
4	🇺🇸 McCarran	Las Vegas	1 in 220	0.46%	▲ 4	2.12	4	18,467
5	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 5	2.64	3	13,850
6	🇬🇧 Stansted	London	1 in 293	0.34%	▲ 6	2.84	1	4,616
7	🇶🇦 Hamad	Doha	1 in 337	0.30%	▲ 7	3.12	2	9,233
8	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 8	3.21	3	13,847
9	🇺🇸 O'Hare	Chicago	1 in 361	0.28%	▲ 9	3.25	4	18,462
10	🇺🇸 Dallas/Fort Worth	Dallas	1 in 405	0.25%	▲ 10	3.43	3	13,850
11	🇬🇧 Gatwick	London	1 in 412	0.24%	▲ 11	3.46	2	9,233
12	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 12	3.49	3	13,846
13	🇺🇸 LAX	Los Angeles	1 in 510	0.20%	▲ 13	3.76	3	13,849
14	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 14	3.91	2	9,232
15	🇳🇱 Schiphol	Amsterdam	1 in 620	0.16%	▲ 15	3.98	2	9,231
16	🇵🇭 Aquino	Manila	1 in 760	0.13%	▲ 16	4.17	1	4,617
17	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 794	0.13%	▲ 17	4.20	1	4,617
18	🇲🇽 Juárez	Mexico City	1 in 809	0.12%	▲ 18	4.22	1	4,617
19	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 830	0.12%	▲ 19	4.24	1	4,616
20	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 20	4.25	1	4,616
21	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 21	4.33	2	9,232
22	🇺🇸 John F. Kennedy	New York City	1 in 1,075	0.09%	▲ 22	4.41	1	4,616
23	🇸🇬 Changi	Singapore	1 in 1,126	0.09%	▲ 23	4.44	1	4,616
+=	Median						1 in 419	0.24%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 160	0.63%	0.25	35	16,930
2	Middle East	1 in 381	0.26%	2.51	110	53,153
3	North America	1 in 552	0.18%	3.28	335	161,789
4	Europe	1 in 614	0.16%	3.45	268	129,639
5	Asia	1 in 764	0.13%	3.76	376	181,616
6	Latin America	1 in 914	0.11%	3.96	39	18,859
7	Oceania	1 in 1,971	0.05%	4.52	3	1,455

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 43	2.32%	0.25	337	162,739
2	🇪🇹 Ethiopia	1 in 129	0.78%	0.25	17	8,250
3	🇳🇱 Netherlands	1 in 155	0.65%	0.25	24	11,608
4	🇰🇪 Kenya	1 in 160	0.63%	0.25	8	3,846
5	🇪🇸 Spain	1 in 165	0.61%	0.25	66	31,940
6	🇿🇦 South Africa	1 in 203	0.49%	0.33	10	4,835
7	🇮🇪 Ireland	1 in 224	0.45%	0.76	53	25,657
8	🇱🇰 Sri Lanka	1 in 234	0.43%	0.93	3	1,447
9	🇶🇦 Qatar	1 in 258	0.39%	1.32	27	13,097
10	🇧🇭 Bahrain	1 in 261	0.38%	1.37	4	1,940
11	🇦🇪 United Arab Emirates	1 in 265	0.38%	1.42	62	29,894
12	🇬🇧 United Kingdom	1 in 338	0.30%	2.19	59	28,544
13	🇨🇴 Colombia	1 in 366	0.27%	2.41	15	7,254
14	🇦🇷 Argentina	1 in 368	0.27%	2.42	5	2,423
15	🇯🇴 Jordan	1 in 381	0.26%	2.51	2	967
16	🇪🇬 Egypt	1 in 429	0.23%	2.79	4	1,934
17	🇫🇷 France	1 in 481	0.21%	3.03	15	7,215
18	🇨🇦 Canada	1 in 491	0.20%	3.06	23	11,123
19	🇹🇭 Thailand	1 in 514	0.19%	3.15	5	2,421
20	🇲🇽 Mexico	1 in 563	0.18%	3.31	4	1,936
21	🇮🇹 Italy	1 in 575	0.17%	3.35	6	2,911
22	🇸🇬 Singapore	1 in 614	0.16%	3.45	6	2,904
23	🇺🇸 United States	1 in 614	0.16%	3.45	312	150,666
24	🇱🇧 Lebanon	1 in 635	0.16%	3.50	1	484
25	🇹🇷 Turkey	1 in 650	0.15%	3.54	22	10,640
26	🇨🇭 Switzerland	1 in 659	0.15%	3.56	3	1,446
27	🇲🇾 Malaysia	1 in 707	0.14%	3.66	11	5,338
28	🇵🇦 Panama	1 in 721	0.14%	3.68	4	1,938
29	🇩🇪 Germany	1 in 765	0.13%	3.76	11	5,320
30	🇦🇿 Azerbaijan	1 in 794	0.13%	3.80	1	484
31	🇵🇭 Philippines	1 in 838	0.12%	3.87	4	1,926
32	🇴🇲 Oman	1 in 874	0.11%	3.91	4	1,935
33	🇸🇦 Saudi Arabia	1 in 979	0.10%	4.03	6	2,903
34	🇭🇺 Hungary	1 in 1,044	0.10%	4.09	2	971
35	🇸🇪 Sweden	1 in 1,279	0.08%	4.26	3	1,453
36	🇻🇳 Vietnam	1 in 1,361	0.07%	4.30	2	971
37	🇨🇿 Czechia	1 in 1,369	0.07%	4.31	1	483
38	🇬🇷 Greece	1 in 1,551	0.06%	4.39	1	485
39	🇧🇷 Brazil	1 in 1,552	0.06%	4.39	10	4,826
40	🇳🇿 New Zealand	1 in 1,930	0.05%	4.51	1	485
41	🇦🇺 Australia	1 in 2,013	0.05%	4.53	2	969
42	🇭🇰 Hong Kong	1 in 2,039	0.05%	4.53	2	965
43	🇹🇼 Taiwan	1 in 2,380	0.04%	4.60	1	484
44	🇫🇮 Finland	1 in 2,503	0.04%	4.62	1	485
45	🇦🇹 Austria	1 in 2,713	0.04%	4.65	1	481
46	🇮🇩 Indonesia	1 in 2,791	0.04%	4.66	3	1,456
47	🇨🇱 Chile	1 in 3,919	0.03%	4.76	1	482
48	🇰🇷 South Korea	1 in 5,515	0.02%	4.83	1	482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇰🇷 Korean Air
🥈 🇨🇱 LATAM Chile		🥉 🇮🇩 Lion Air

🧳💨 Luggage Losers