LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 hours ago from 41,924 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1040.96%=0.258239,718
2🇪🇸 Iberia 1 in 1080.93%▼ 10.252411,546
3🇮🇪 Aer Lingus 1 in 1120.90%▼ 10.25167,707
4🇰🇪 Kenya Airways 1 in 1410.71%▼ 90.5294,346
5🇨🇦 Air Canada 1 in 1700.59%▲ 31.263516,855
6🇮🇳 IndiGo 1 in 1740.58%▼ 31.353517,002
7🇮🇳 SpiceJet 1 in 1950.51%▼ 31.75104,812
8🇨🇭 Swiss 1 in 1970.51%▼ 81.78104,837
9🇨🇦 WestJet Airlines 1 in 2040.49%▼ 31.90199,167
10🇮🇹 ITA Airways 1 in 2320.43%▲ 52.27157,231
11🇪🇸 Vueling 1 in 2400.42%▼ 92.37157,287
12🇮🇳 Air India 1 in 2520.40%▲ 62.49188,661
13🇨🇴 Avianca 1 in 2750.36%▼ 332.70209,649
14🇲🇽 Aeromexico 1 in 2820.35%▲ 62.7683,862
15🇺🇸 American Airlines 1 in 3070.33%▼ 22.949847,537
16🇪🇬 EgyptAir 1 in 3430.29%▼ 393.1652,416
17🇫🇷 Air France 1 in 3580.28%▼ 63.23209,693
18🇪🇹 Ethiopian Airlines 1 in 3670.27%▲ 73.2862,885
19🇳🇱 KLM 1 in 3710.27%▼ 93.29104,850
20🇬🇧 Jet2 1 in 3860.26%▲ 133.3673,381
21🇧🇪 Brussels Airlines 1 in 4020.25%▼ 53.4231,454
22🇿🇦 South African 1 in 4050.25%=3.4452,427
23🇺🇸 Frontier Airlines 1 in 4230.24%▼ 63.5062,903
24🇶🇦 Qatar Airways 1 in 4350.23%▼ 13.54167,769
25🇬🇧 easyJet 1 in 4360.23%▲ 73.55178,209
26🇳🇿 Air New Zealand 1 in 4860.21%▲ 113.7041,929
27🇮🇪 Ryanair 1 in 4880.21%▲ 63.702713,008
28🇪🇸 Air Europa 1 in 4890.20%▼ 43.7031,445
29🇦🇪 Etihad Airways 1 in 5060.20%▼ 53.7573,371
30🇬🇧 Virgin Atlantic 1 in 5100.20%▼ 253.7631,446
31🇩🇪 Lufthansa 1 in 5260.19%▼ 23.80167,734
32🇺🇸 United Airlines 1 in 5910.17%▼ 33.934019,367
33🇹🇷 Turkish Airlines 1 in 6140.16%▲ 33.97178,233
34🇱🇧 Middle East Airlines 1 in 6350.16%▲ 204.001484
35🇦🇺 Qantas 1 in 6710.15%▼ 34.0662,907
36🇺🇸 Delta Air Lines 1 in 7520.13%▼ 64.163617,365
37🇯🇴 Royal Jordanian 1 in 7650.13%▼ 184.171482
38🇫🇮 Finnair 1 in 8370.12%▼ 54.2431,451
39🇦🇪 Emirates 1 in 8650.12%▼ 144.2794,336
40🇲🇾 Malaysia Airlines 1 in 8800.11%▲ 94.2831,448
41🇦🇺 Jetstar 1 in 8880.11%▲ 224.2931,454
42🇷🇸 Air Serbia 1 in 9570.10%▼ 134.341482
43🇵🇰 Pakistan International Airlines 1 in 1,0450.10%▼ 124.391485
44🇰🇿 Air Astana 1 in 1,0520.10%▼ 114.401482
45🇭🇺 Wizz Air 1 in 1,0530.09%▲ 64.402963
46🇨🇦 Air Transat 1 in 1,1490.09%▲ 224.451481
47🇺🇦 UIA 1 in 1,2100.08%▲ 204.481482
48🇺🇸 JetBlue 1 in 1,3220.08%▼ 34.5262,905
49🇺🇸 Southwest Airlines 1 in 1,3780.07%▲ 24.54167,771
50🇬🇷 Aegean Airlines 1 in 1,5540.06%▼ 54.591484
51🇧🇷 LATAM Brazil 1 in 1,5560.06%▼ 14.5931,451
52🇴🇲 Oman Air 1 in 1,7540.06%▼ 34.642964
53🇸🇬 Singapore Airlines 1 in 1,8480.05%▼ 24.662965
54🇦🇷 Aerolineas Argentinas 1 in 1,8520.05%▲ 184.661481
55🇸🇪 SAS Scandinavia 1 in 1,9180.05%▲ 184.672969
56🇸🇦 Saudia 1 in 1,9590.05%▲ 84.6831,451
57🇺🇸 Hawaiian Airlines 1 in 2,0940.05%▲ 24.701484
58🇦🇪 Air Arabia 1 in 2,1650.05%▲ 184.711482
59🇮🇩 Batik Air 1 in 2,2210.05%▲ 184.711484
60🇳🇴 Norwegian 1 in 2,3550.04%▲ 54.731483
61🇹🇭 Thai Airways 1 in 2,5630.04%▲ 174.751486
62🇲🇾 Air Asia 1 in 2,7000.04%▲ 174.772962
63🇳🇱 Transavia 1 in 2,8200.04%▲ 84.781485
64🇩🇪 Eurowings 1 in 3,4700.03%▲ 94.821483
65🇧🇷 GOL Airlines 1 in 3,7520.03%▲ 164.831483
66🇺🇸 Spirit Airlines 1 in 3,8850.03%▲ 164.841482
67🇨🇱 LATAM Chile 1 in 3,9190.03%▲ 124.841482
68🇭🇰 Cathay Pacific 1 in 4,0580.02%▲ 134.841485
69🇸🇬 Scoot 1 in 4,1450.02%▲ 144.851486
70🇺🇸 Alaska Airlines 1 in 5,0860.02%▲ 164.882967
71🇨🇳 Air China 1 in 12,5190.01%▲ 164.951481
+= Median 1 in 7520.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 195.27%▲ 10.2545207,736
2🇬🇧 Stansted London 1 in 731.36%▲ 20.25418,464
3🇬🇧 Heathrow London 1 in 1180.85%▲ 30.251255,405
4🇬🇧 Gatwick London 1 in 1180.85%▲ 40.25732,321
5🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 51.87418,468
6🇺🇸 Denver Denver, CO 1 in 2220.45%▲ 62.15523,086
7🇮🇳 Gandhi Delhi 1 in 2300.44%▲ 72.24523,081
8🇨🇭 Zurich Zurich 1 in 2610.38%▲ 82.5829,233
9🇺🇸 Miami Miami 1 in 2660.38%▲ 92.62313,849
10🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 102.96418,467
11🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 113.37313,847
12🇦🇪 Dubai Dubai 1 in 3990.25%▲ 123.41418,467
13🇨🇦 Pearson Toronto 1 in 4260.23%▲ 133.5129,231
14🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 143.8229,231
15🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 153.99313,847
16🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 163.9929,233
17🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 174.1414,616
18🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 184.1914,616
19🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 194.2614,617
20🇪🇸 Barajas Madrid 1 in 9660.10%▲ 204.3414,617
21🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 214.4414,615
22🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 224.4514,617
23🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 234.4814,616
24🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 244.5614,616
+= Median 1 in 4120.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3670.27%2.41209,658
2Europe1 in 4890.20%3.06298144,059
3Oceania1 in 6710.15%3.58136,291
4Middle East1 in 7650.13%3.764521,756
5North America1 in 9090.11%3.96261126,284
6Latin America1 in 1,6910.06%4.443416,409
7Asia1 in 1,8480.05%4.497737,237


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1410.71%0.2594,346
2🇮🇪 Ireland1 in 1820.55%0.254320,714
3🇮🇳 India1 in 1950.51%0.256330,475
4🇨🇭 Switzerland1 in 1970.51%0.25104,837
5🇨🇦 Canada1 in 2040.49%0.355526,503
6🇮🇹 Italy1 in 2320.43%0.90157,231
7🇪🇸 Spain1 in 2400.42%1.054220,278
8🇨🇴 Colombia1 in 2750.36%1.55209,649
9🇲🇽 Mexico1 in 2820.35%1.6483,862
10🇪🇬 Egypt1 in 3430.29%2.2352,416
11🇫🇷 France1 in 3580.28%2.35209,693
12🇪🇹 Ethiopia1 in 3670.27%2.4162,885
13🇧🇪 Belgium1 in 4020.25%2.6331,454
14🇿🇦 South Africa1 in 4050.25%2.6552,427
15🇬🇧 United Kingdom1 in 4100.24%2.6810952,755
16🇶🇦 Qatar1 in 4350.23%2.82167,769
17🇳🇿 New Zealand1 in 4860.21%3.0441,929
18🇹🇷 Turkey1 in 6140.16%3.45178,233
19🇱🇧 Lebanon1 in 6350.16%3.501484
20🇳🇱 Netherlands1 in 6550.15%3.55115,335
21🇦🇺 Australia1 in 7640.13%3.7694,361
22🇯🇴 Jordan1 in 7650.13%3.761482
23🇫🇮 Finland1 in 8370.12%3.8631,451
24🇦🇪 United Arab Emirates1 in 8650.12%3.90178,189
25🇩🇪 Germany1 in 9140.11%3.96178,217
26🇷🇸 Serbia1 in 9570.10%4.011482
27🇵🇰 Pakistan1 in 1,0450.10%4.091485
28🇰🇿 Kazakhstan1 in 1,0520.10%4.101482
29🇭🇺 Hungary1 in 1,0530.09%4.102963
30🇺🇦 Ukraine1 in 1,2100.08%4.211482
31🇺🇸 United States1 in 1,3220.08%4.2820699,781
32🇲🇾 Malaysia1 in 1,3280.08%4.2852,410
33🇬🇷 Greece1 in 1,5540.06%4.391484
34🇴🇲 Oman1 in 1,7540.06%4.462964
35🇦🇷 Argentina1 in 1,8520.05%4.491481
36🇸🇪 Sweden1 in 1,9180.05%4.502969
37🇸🇦 Saudi Arabia1 in 1,9590.05%4.5231,451
38🇧🇷 Brazil1 in 2,2000.05%4.5741,934
39🇮🇩 Indonesia1 in 2,2210.05%4.571484
40🇳🇴 Norway1 in 2,3550.04%4.601483
41🇸🇬 Singapore1 in 2,5560.04%4.6331,450
42🇹🇭 Thailand1 in 2,5630.04%4.631486
43🇨🇱 Chile1 in 3,9190.03%4.761482
44🇭🇰 Hong Kong1 in 4,0580.02%4.771485
45🇨🇳 China1 in 12,5190.01%4.921481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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