LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

๐Ÿงณ๐Ÿ’จ Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.)
Change
(last 7d)
Luggage score
(out of 5)
Complaints
(last 30 days)
Lost bags
(last 30 days est.)
1๐Ÿ‡ฎ๐Ÿ‡ณ Air India 1 in 821.22%โ–ฒ 10.255526,607
2๐Ÿ‡ถ๐Ÿ‡ฆ Qatar Airways 1 in 1370.73%โ–ฒ 20.375124,703
3๐Ÿ‡บ๐Ÿ‡ธ Frontier Airlines 1 in 1500.67%โ–ฒ 30.77178,217
4๐Ÿ‡ฐ๐Ÿ‡ช Kenya Airways 1 in 2130.47%โ–ฒ 42.0262,887
5๐Ÿ‡ช๐Ÿ‡ธ Iberia 1 in 2140.47%โ–ฒ 52.03125,827
6๐Ÿ‡ฎ๐Ÿ‡ธ Icelandair 1 in 2240.45%โ–ฒ 62.1752,406
7๐Ÿ‡ฎ๐Ÿ‡ณ IndiGo 1 in 2440.41%โ–ฒ 72.412512,084
8๐Ÿ‡ฒ๐Ÿ‡ฆ Royal Air Maroc 1 in 2910.34%โ–ฒ 82.8262,906
9๐Ÿ‡ฎ๐Ÿ‡ช Aer Lingus 1 in 2970.34%โ–ฒ 92.8762,895
10๐Ÿ‡ง๐Ÿ‡ช Brussels Airlines 1 in 3020.33%โ–ฒ 102.9141,930
11๐Ÿ‡จ๐Ÿ‡ฆ WestJet Airlines 1 in 3230.31%โ–ฒ 113.04125,794
12๐Ÿ‡ฆ๐Ÿ‡ช Air Arabia 1 in 3590.28%โ–ฒ 123.2462,907
13๐Ÿ‡ต๐Ÿ‡ญ Cebu Pacific 1 in 3880.26%โ–ฒ 133.3741,939
14๐Ÿ‡ณ๐Ÿ‡ต Nepal Airlines 1 in 4140.24%โ–ฒ 143.471483
15๐Ÿ‡ฌ๐Ÿ‡ง British Airways 1 in 4470.22%โ–ฒ 153.58199,220
16๐Ÿ‡ช๐Ÿ‡ธ Vueling 1 in 4520.22%โ–ฒ 163.6083,874
17๐Ÿ‡บ๐Ÿ‡ธ American Airlines 1 in 4570.22%โ–ฒ 173.616631,942
18๐Ÿ‡ฎ๐Ÿ‡ณ SpiceJet 1 in 4850.21%โ–ฒ 183.6941,934
19๐Ÿ‡ซ๐Ÿ‡ฎ Finnair 1 in 5040.20%โ–ฒ 193.7452,408
20๐Ÿ‡จ๐Ÿ‡ฆ Air Transat 1 in 5710.18%โ–ฒ 203.892968
21๐Ÿ‡ฆ๐Ÿ‡ช Etihad Airways 1 in 5900.17%โ–ฒ 213.9362,892
22๐Ÿ‡ซ๐Ÿ‡ท Air France 1 in 6000.17%โ–ฒ 223.94125,790
23๐Ÿ‡ณ๐Ÿ‡ฑ KLM 1 in 6220.16%โ–ฒ 233.9862,892
24๐Ÿ‡ฒ๐Ÿ‡พ Malaysia Airlines 1 in 6600.15%โ–ฒ 244.0441,933
25๐Ÿ‡บ๐Ÿ‡ธ Delta Air Lines 1 in 6960.14%โ–ฒ 254.093918,750
26๐Ÿ‡ฑ๐Ÿ‡ฐ SriLankan Airlines 1 in 7000.14%โ–ฒ 264.101483
27๐Ÿ‡ช๐Ÿ‡ธ Air Europa 1 in 7340.14%โ–ฒ 274.142963
28๐Ÿ‡ฌ๐Ÿ‡ง Virgin Atlantic 1 in 7600.13%โ–ฒ 284.172971
29๐Ÿ‡น๐Ÿ‡ท Pegasus Airlines 1 in 7910.13%โ–ฒ 294.2031,457
30๐Ÿ‡จ๐Ÿ‡ฆ Air Canada 1 in 8450.12%โ–ฒ 304.2573,383
31๐Ÿ‡ช๐Ÿ‡ฌ EgyptAir 1 in 8560.12%โ–ฒ 314.262969
32๐Ÿ‡น๐Ÿ‡ท Turkish Airlines 1 in 8690.12%โ–ฒ 324.27125,815
33๐Ÿ‡ฌ๐Ÿ‡ง Jet2 1 in 8990.11%โ–ฒ 334.3031,452
34๐Ÿ‡ฌ๐Ÿ‡ง easyJet 1 in 9280.11%โ–ฒ 344.3283,856
35๐Ÿ‡ฎ๐Ÿ‡ช Ryanair 1 in 1,0100.10%โ–ฒ 354.37136,281
36๐Ÿ‡ญ๐Ÿ‡บ Wizz Air 1 in 1,0490.10%โ–ฒ 364.402967
37๐Ÿ‡บ๐Ÿ‡ธ United Airlines 1 in 1,1240.09%โ–ฒ 374.442110,182
38๐Ÿ‡ฒ๐Ÿ‡ฝ Aeromexico 1 in 1,1300.09%โ–ฒ 384.442966
39๐Ÿ‡ฎ๐Ÿ‡น ITA Airways 1 in 1,1520.09%โ–ฒ 394.4531,454
40๐Ÿ‡บ๐Ÿ‡ธ Southwest Airlines 1 in 1,2250.08%โ–ฒ 404.48188,742
41๐Ÿ‡ฆ๐Ÿ‡ช Emirates 1 in 1,5530.06%โ–ฒ 414.5952,413
42๐Ÿ‡ฌ๐Ÿ‡ท Aegean Airlines 1 in 1,5600.06%โ–ฒ 424.591483
43๐Ÿ‡บ๐Ÿ‡ธ JetBlue 1 in 1,5920.06%โ–ฒ 434.6052,413
44๐Ÿ‡บ๐Ÿ‡ธ Spirit Airlines 1 in 1,9410.05%โ–ฒ 444.672966
45๐Ÿ‡จ๐Ÿ‡ญ Swiss 1 in 1,9650.05%โ–ฒ 454.681485
46๐Ÿ‡บ๐Ÿ‡ธ Alaska Airlines 1 in 2,0260.05%โ–ฒ 464.6952,426
47๐Ÿ‡ต๐Ÿ‡ญ Philippine Airlines 1 in 2,1200.05%โ–ฒ 474.701486
48๐Ÿ‡ช๐Ÿ‡น Ethiopian Airlines 1 in 2,1860.05%โ–ฒ 484.711485
49๐Ÿ‡น๐Ÿ‡ญ Thai Airways 1 in 2,5780.04%โ–ฒ 494.751483
50๐Ÿ‡ฆ๐Ÿ‡น Austrian Airlines 1 in 2,6930.04%โ–ฒ 504.761485
51๐Ÿ‡ฉ๐Ÿ‡ช Lufthansa 1 in 2,8090.04%โ–ฒ 514.7731,449
52๐Ÿ‡ธ๐Ÿ‡ฆ Saudia 1 in 2,9390.03%โ–ฒ 524.782967
53๐Ÿ‡บ๐Ÿ‡ธ Allegiant Air 1 in 3,0570.03%โ–ฒ 534.791482
54๐Ÿ‡ธ๐Ÿ‡ฌ Singapore Airlines 1 in 3,6960.03%โ–ฒ 544.831482
55๐Ÿ‡ธ๐Ÿ‡ช SAS Scandinavia 1 in 3,8650.03%โ–ฒ 554.841481
56๐Ÿ‡ฆ๐Ÿ‡บ Qantas 1 in 4,0360.02%โ–ฒ 564.841483
57๐Ÿ‡ญ๐Ÿ‡ฐ Cathay Pacific 1 in 4,0620.02%โ–ฒ 574.841484
58๐Ÿ‡ธ๐Ÿ‡ฌ Scoot 1 in 4,1600.02%โ–ฒ 584.851484
59๐Ÿ‡ฎ๐Ÿ‡ฉ Garuda Indonesia 1 in 4,5620.02%โ–ฒ 594.861482
60๐Ÿ‡ง๐Ÿ‡ท LATAM Brazil 1 in 4,6970.02%โ–ฒ 604.871481
61๐Ÿ‡ฒ๐Ÿ‡พ Air Asia 1 in 5,3850.02%โ–ฒ 614.881482
62๐Ÿ‡จ๐Ÿ‡ด Avianca 1 in 5,5160.02%โ–ฒ 624.891482
63๐Ÿ‡ง๐Ÿ‡ท Azul 1 in 6,2250.02%โ–ฒ 634.901481
64๐Ÿ‡จ๐Ÿ‡ณ Air China 1 in 12,5040.01%โ–ฒ 644.951482
65๐Ÿ‡จ๐Ÿ‡ณ China Eastern 1 in 16,3920.01%โ–ฒ 654.961482
+= Median 1 in 8990.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


๐Ÿ†
๐Ÿ‡ฎ๐Ÿ‡ณ Air India
๐Ÿฅˆ
๐Ÿ‡ถ๐Ÿ‡ฆ Qatar Airways
                  ๐Ÿฅ‰
๐Ÿ‡บ๐Ÿ‡ธ Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


๐Ÿ†
๐Ÿ‡จ๐Ÿ‡ณ China Eastern
๐Ÿฅˆ
๐Ÿ‡จ๐Ÿ‡ณ Air China
                  ๐Ÿฅ‰
๐Ÿ‡ง๐Ÿ‡ท Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage
Change
(last 7d)
Luggage score
(out of 5)
Complaints
(last 30 days)
Lost bags
(last 30 days est.)
1๐Ÿ‡ฎ๐Ÿ‡ณ Gandhi Delhi 1 in 482.09%โ–ฒ 10.2524110,811
2๐Ÿ‡ฌ๐Ÿ‡ง Heathrow London 1 in 711.42%โ–ฒ 20.252092,335
3๐Ÿ‡ฎ๐Ÿ‡ณ Shivaji Mumbai 1 in 711.41%โ–ฒ 30.251255,392
4๐Ÿ‡ฌ๐Ÿ‡ง Gatwick London 1 in 751.33%โ–ฒ 40.251150,772
5๐Ÿ‡ง๐Ÿ‡ช Brussels Brussels 1 in 801.26%โ–ฒ 50.25523,083
6๐Ÿ‡ฒ๐Ÿ‡ฝ Juรกrez Mexico City 1 in 1160.87%โ–ฒ 60.25732,315
7๐Ÿ‡ถ๐Ÿ‡ฆ Hamad Doha 1 in 2250.44%โ–ฒ 72.18313,849
8๐Ÿ‡ฎ๐Ÿ‡น Fiumicino Rome 1 in 2470.40%โ–ฒ 82.44313,850
9๐Ÿ‡ซ๐Ÿ‡ท Charles de Gaulle Paris 1 in 2510.40%โ–ฒ 92.48523,086
10๐Ÿ‡บ๐Ÿ‡ธ Orlando Orlando, FL 1 in 2680.37%โ–ฒ 102.64313,847
11๐Ÿ‡บ๐Ÿ‡ธ John F. Kennedy New York City 1 in 2690.37%โ–ฒ 112.64418,470
12๐Ÿ‡น๐Ÿ‡ท Istanbul Istanbul 1 in 2890.35%โ–ฒ 122.81418,468
13๐Ÿ‡ฉ๐Ÿ‡ช Frankfurt Frankfurt 1 in 2920.34%โ–ฒ 132.83418,462
14๐Ÿ‡ฌ๐Ÿ‡ง Stansted London 1 in 2930.34%โ–ฒ 142.8414,616
15๐Ÿ‡ณ๐Ÿ‡ฑ Schiphol Amsterdam 1 in 3100.32%โ–ฒ 152.96418,467
16๐Ÿ‡บ๐Ÿ‡ธ George Bush Houston, TX 1 in 3680.27%โ–ฒ 163.2829,235
17๐Ÿ‡ธ๐Ÿ‡ฌ Changi Singapore 1 in 3750.27%โ–ฒ 173.31313,851
18๐Ÿ‡ช๐Ÿ‡ธ El Prat Barcelona 1 in 4280.23%โ–ฒ 183.5229,231
19๐Ÿ‡ฌ๐Ÿ‡ง Luton London 1 in 4880.20%โ–ฒ 193.7014,616
20๐Ÿ‡บ๐Ÿ‡ธ Denver Denver, CO 1 in 5550.18%โ–ฒ 203.8629,234
21๐Ÿ‡บ๐Ÿ‡ธ Dallas/Fort Worth Dallas 1 in 6070.16%โ–ฒ 213.9629,231
22๐Ÿ‡บ๐Ÿ‡ธ Hartsfieldโ€“Jackson Atlanta 1 in 6270.16%โ–ฒ 223.99313,847
23๐Ÿ‡บ๐Ÿ‡ธ Liberty Newark, NJ 1 in 7850.13%โ–ฒ 234.1914,616
24๐Ÿ‡บ๐Ÿ‡ธ Charlotte Douglas Charlotte, NC 1 in 8300.12%โ–ฒ 244.2414,617
25๐Ÿ‡จ๐Ÿ‡ฆ Pearson Toronto 1 in 8510.12%โ–ฒ 254.2614,616
26๐Ÿ‡ฒ๐Ÿ‡พ KLIA Kuala Lumpur 1 in 1,0590.09%โ–ฒ 264.4014,617
27๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong Hong Kong 1 in 1,3140.08%โ–ฒ 274.5214,617
28๐Ÿ‡บ๐Ÿ‡ธ LAX Los Angeles 1 in 1,5290.07%โ–ฒ 284.5914,617
29๐Ÿ‡จ๐Ÿ‡ณ Capital Beijing 1 in 1,7330.06%โ–ฒ 294.6314,617
+= Median 1 in 3100.32%


Most luggage lost by airline region

# Region Probability of losing
your luggage
Luggage score
(out of 5)
Complaints
(last 30 days)
Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.73136,278
2Middle East1 in 6980.14%3.647234,851
3Europe1 in 7910.13%3.8013263,841
4North America1 in 9650.10%4.0219594,267
5Asia1 in 2,3270.04%4.5910349,809
6Oceania1 in 4,0360.02%4.761483
7Latin America1 in 5,0730.02%4.8152,410


Most luggage lost by airline country

# Country Probability of losing
your luggage
Luggage score
(out of 5)
Complaints
(last 30 days)
Lost bags
(last 30 days est.)
1๐Ÿ‡ถ๐Ÿ‡ฆ Qatar1 in 1370.73%0.255124,703
2๐Ÿ‡ฐ๐Ÿ‡ช Kenya1 in 2130.47%0.5462,887
3๐Ÿ‡ฎ๐Ÿ‡ธ Iceland1 in 2240.45%0.7552,406
4๐Ÿ‡ฎ๐Ÿ‡ณ India1 in 2440.41%1.118440,626
5๐Ÿ‡ฒ๐Ÿ‡ฆ Morocco1 in 2910.34%1.7362,906
6๐Ÿ‡ง๐Ÿ‡ช Belgium1 in 3020.33%1.8641,930
7๐Ÿ‡ณ๐Ÿ‡ต Nepal1 in 4140.24%2.701483
8๐Ÿ‡ช๐Ÿ‡ธ Spain1 in 4520.22%2.902210,664
9๐Ÿ‡ฎ๐Ÿ‡ช Ireland1 in 4590.22%2.93199,177
10๐Ÿ‡ซ๐Ÿ‡ฎ Finland1 in 5040.20%3.1152,408
11๐Ÿ‡จ๐Ÿ‡ฆ Canada1 in 5710.18%3.342110,145
12๐Ÿ‡ฆ๐Ÿ‡ช United Arab Emirates1 in 5900.17%3.39178,212
13๐Ÿ‡ซ๐Ÿ‡ท France1 in 6000.17%3.42125,790
14๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands1 in 6220.16%3.4762,892
15๐Ÿ‡ต๐Ÿ‡ญ Philippines1 in 6560.15%3.5552,425
16๐Ÿ‡ฑ๐Ÿ‡ฐ Sri Lanka1 in 7000.14%3.641483
17๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom1 in 8240.12%3.853215,499
18๐Ÿ‡น๐Ÿ‡ท Turkey1 in 8280.12%3.85157,272
19๐Ÿ‡ช๐Ÿ‡ฌ Egypt1 in 8560.12%3.892969
20๐Ÿ‡ญ๐Ÿ‡บ Hungary1 in 1,0490.10%4.092967
21๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico1 in 1,1300.09%4.162966
22๐Ÿ‡ฎ๐Ÿ‡น Italy1 in 1,1520.09%4.1731,454
23๐Ÿ‡ฒ๐Ÿ‡พ Malaysia1 in 1,1750.09%4.1952,415
24๐Ÿ‡บ๐Ÿ‡ธ United States1 in 1,2250.08%4.2217484,121
25๐Ÿ‡ฌ๐Ÿ‡ท Greece1 in 1,5600.06%4.391483
26๐Ÿ‡จ๐Ÿ‡ญ Switzerland1 in 1,9650.05%4.521485
27๐Ÿ‡ช๐Ÿ‡น Ethiopia1 in 2,1860.05%4.571485
28๐Ÿ‡น๐Ÿ‡ญ Thailand1 in 2,5780.04%4.631483
29๐Ÿ‡ฆ๐Ÿ‡น Austria1 in 2,6930.04%4.651485
30๐Ÿ‡ฉ๐Ÿ‡ช Germany1 in 2,8090.04%4.6631,449
31๐Ÿ‡ธ๐Ÿ‡ฆ Saudi Arabia1 in 2,9390.03%4.682967
32๐Ÿ‡ธ๐Ÿ‡ช Sweden1 in 3,8650.03%4.751481
33๐Ÿ‡ธ๐Ÿ‡ฌ Singapore1 in 3,9150.03%4.762966
34๐Ÿ‡ฆ๐Ÿ‡บ Australia1 in 4,0360.02%4.761483
35๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong1 in 4,0620.02%4.771484
36๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia1 in 4,5620.02%4.791482
37๐Ÿ‡ง๐Ÿ‡ท Brazil1 in 5,3540.02%4.822962
38๐Ÿ‡จ๐Ÿ‡ด Colombia1 in 5,5160.02%4.831482
39๐Ÿ‡จ๐Ÿ‡ณ China1 in 14,1860.01%4.932963

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.


THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY AIRLINE LIST AND LUGGAGELOSERS.COM AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE. THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF AIRLINE LIST AND LUGGAGELOSERS.COM. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, AIRLINE LIST AND LUGGAGELOSERS.COM TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.