LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 21 hours ago from 38,313 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 801.25%▲ 10.2510651,386
2🇮🇳 Air India 1 in 1740.57%▲ 21.372612,521
3🇨🇦 Air Canada 1 in 2110.47%▲ 32.002813,551
4🇪🇸 Iberia 1 in 2330.43%▲ 42.29115,331
5🇮🇳 SpiceJet 1 in 2430.41%▲ 52.3983,862
6🇮🇳 IndiGo 1 in 2430.41%▲ 62.392512,142
7🇿🇦 South African 1 in 3390.29%▲ 73.1362,898
8🇱🇰 SriLankan Airlines 1 in 3510.28%▲ 83.202962
9🇮🇪 Aer Lingus 1 in 3550.28%▲ 93.2152,426
10🇲🇽 Aeromexico 1 in 3770.27%▲ 103.3262,895
11🇹🇷 Pegasus Airlines 1 in 3980.25%▲ 113.4162,895
12🇺🇸 Frontier Airlines 1 in 4260.23%▲ 123.5162,887
13🇨🇦 WestJet Airlines 1 in 4830.21%▲ 133.6983,882
14🇪🇸 Vueling 1 in 5160.19%▲ 143.7773,395
15🇬🇷 Aegean Airlines 1 in 5210.19%▲ 153.7831,446
16🇧🇭 Gulf Air 1 in 5230.19%▲ 163.792970
17🇭🇺 Wizz Air 1 in 5240.19%▲ 173.7941,934
18🇮🇸 Icelandair 1 in 5550.18%▲ 183.862970
19🇮🇹 ITA Airways 1 in 5750.17%▲ 193.9062,911
20🇺🇸 American Airlines 1 in 6170.16%▲ 203.974923,665
21🇶🇦 Qatar Airways 1 in 6330.16%▲ 214.00115,339
22🇩🇪 Lufthansa 1 in 6470.15%▲ 224.02136,295
23🇨🇭 Swiss 1 in 6590.15%▲ 234.0431,447
24🇦🇪 Etihad Airways 1 in 7040.14%▲ 244.1052,424
25🇮🇪 Ryanair 1 in 7320.14%▲ 254.13188,674
26🇳🇱 KLM 1 in 7470.13%▲ 264.1552,407
27🇬🇧 Virgin Atlantic 1 in 7600.13%▲ 274.172970
28🇸🇬 Singapore Airlines 1 in 9170.11%▲ 284.3141,943
29🇷🇸 Air Serbia 1 in 9530.10%▲ 294.341484
30🇦🇪 flydubai 1 in 9890.10%▲ 304.362964
31🇺🇸 JetBlue 1 in 9970.10%▲ 314.3683,853
32🇺🇸 Delta Air Lines 1 in 1,0380.10%▲ 324.392612,575
33🇦🇪 Air Arabia 1 in 1,0820.09%▲ 334.412965
34🇪🇹 Ethiopian Airlines 1 in 1,0940.09%▲ 344.422969
35🇧🇷 LATAM Brazil 1 in 1,1710.09%▲ 354.4641,928
36🇸🇦 Saudia 1 in 1,1810.08%▲ 364.4652,406
37🇺🇸 United Airlines 1 in 1,1820.08%▲ 374.46209,685
38🇫🇷 Air France 1 in 1,1950.08%▲ 384.4762,906
39🇰🇪 Kenya Airways 1 in 1,2670.08%▲ 394.501485
40🇬🇧 easyJet 1 in 1,4790.07%▲ 404.5752,420
41🇺🇸 Southwest Airlines 1 in 1,5850.06%▲ 414.60146,756
42🇪🇬 EgyptAir 1 in 1,7180.06%▲ 424.631483
43🇹🇷 Turkish Airlines 1 in 1,7390.06%▲ 434.6462,906
44🇦🇷 Aerolineas Argentinas 1 in 1,8360.05%▲ 444.651485
45🇸🇪 SAS Scandinavia 1 in 1,9320.05%▲ 454.672962
46🇦🇪 Emirates 1 in 1,9430.05%▲ 464.6741,929
47🇺🇸 Hawaiian Airlines 1 in 2,1020.05%▲ 474.701482
48🇳🇴 Norwegian 1 in 2,3430.04%▲ 484.731485
49🇹🇭 Thai Airways 1 in 2,5630.04%▲ 494.751486
50🇲🇾 Malaysia Airlines 1 in 2,6510.04%▲ 504.761481
51🇬🇧 Jet2 1 in 2,7150.04%▲ 514.771481
52🇻🇳 Vietnam Airlines 1 in 2,7420.04%▲ 524.771482
53🇵🇦 COPA Airlines 1 in 2,9020.03%▲ 534.781482
54🇺🇸 Allegiant Air 1 in 3,0480.03%▲ 544.791484
55🇵🇱 LOT Polish 1 in 3,1120.03%▲ 554.801484
56🇦🇺 Virgin Australia 1 in 3,2270.03%▲ 564.801481
57🇩🇪 Eurowings 1 in 3,4520.03%▲ 574.821485
58🇴🇲 Oman Air 1 in 3,4910.03%▲ 584.821484
59🇮🇩 Lion Air 1 in 3,6470.03%▲ 594.831484
60🇺🇸 Spirit Airlines 1 in 3,8870.03%▲ 604.841482
61🇦🇺 Qantas 1 in 4,0580.02%▲ 614.841481
62🇭🇰 Cathay Pacific 1 in 4,0680.02%▲ 624.841483
63🇸🇬 Scoot 1 in 4,1840.02%▲ 634.851481
64🇲🇾 Air Asia 1 in 5,3680.02%▲ 644.881484
65🇨🇴 Avianca 1 in 5,4840.02%▲ 654.881485
66🇧🇷 Azul 1 in 6,2060.02%▲ 664.901483
67🇯🇵 ANA 1 in 7,3970.01%▲ 674.911482
68🇺🇸 Alaska Airlines 1 in 10,1650.01%▲ 684.941484
+= Median 1 in 1,1310.09%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇳 Air India 		                  🥉
🇨🇦 Air Canada


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇺🇸 Alaska Airlines
🥈
🇯🇵 ANA 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 432.34%▲ 10.252092,314
2🇮🇳 Gandhi Delhi 1 in 681.48%▲ 20.251778,489
3🇧🇪 Brussels Brussels 1 in 801.26%▲ 30.25523,081
4🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 40.25732,317
5🇬🇧 Heathrow London 1 in 1280.78%▲ 50.251150,782
6🇨🇦 Pearson Toronto 1 in 1700.59%▲ 61.28523,079
7🇬🇧 Gatwick London 1 in 2060.49%▲ 71.93418,467
8🇳🇱 Schiphol Amsterdam 1 in 2070.48%▲ 81.93627,704
9🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 92.64313,852
10🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 102.64418,464
11🇺🇸 LAX Los Angeles 1 in 3820.26%▲ 113.34418,469
12🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 123.3929,233
13🇬🇧 Luton London 1 in 4880.20%▲ 133.7014,617
14🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 143.9929,231
15🇶🇦 Hamad Doha 1 in 6750.15%▲ 154.0614,617
16🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 164.1229,231
17🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 174.1414,616
18🇺🇸 Miami Miami 1 in 7970.13%▲ 184.2114,616
19🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 194.2414,616
20🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 204.3714,616
21🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 214.4314,616
22🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 224.4414,616
23🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 234.4814,617
24🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 244.6014,617
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8790.05%▲ 254.6614,617
+= Median 1 in 4880.20%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Europe1 in 7320.14%3.70215104,101
2Middle East1 in 1,0820.09%4.123315,964
3Africa1 in 1,0940.09%4.1394,353
4North America1 in 1,1060.09%4.1416378,788
5Latin America1 in 2,2490.04%4.58146,757
6Asia1 in 2,6510.04%4.647335,292
7Oceania1 in 3,5950.03%4.742962


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 2430.41%1.095928,525
2🇨🇦 Canada1 in 2940.34%1.763617,433
3🇪🇸 Spain1 in 3210.31%2.04188,727
4🇿🇦 South Africa1 in 3390.29%2.2062,898
5🇱🇰 Sri Lanka1 in 3510.28%2.302962
6🇲🇽 Mexico1 in 3770.27%2.4862,895
7🇮🇪 Ireland1 in 4780.21%3.012311,100
8🇬🇷 Greece1 in 5210.19%3.1831,446
9🇧🇭 Bahrain1 in 5230.19%3.182970
10🇭🇺 Hungary1 in 5240.19%3.1941,934
11🇮🇸 Iceland1 in 5550.18%3.292970
12🇮🇹 Italy1 in 5750.17%3.3562,911
13🇶🇦 Qatar1 in 6330.16%3.50115,339
14🇹🇷 Turkey1 in 6480.15%3.53125,802
15🇨🇭 Switzerland1 in 6590.15%3.5631,447
16🇳🇱 Netherlands1 in 7470.13%3.7352,407
17🇷🇸 Serbia1 in 9530.10%4.001484
18🇬🇧 United Kingdom1 in 1,0040.10%4.0511455,256
19🇦🇪 United Arab Emirates1 in 1,0330.10%4.08136,282
20🇩🇪 Germany1 in 1,0890.09%4.13146,781
21🇪🇹 Ethiopia1 in 1,0940.09%4.132969
22🇸🇦 Saudi Arabia1 in 1,1810.08%4.2052,406
23🇫🇷 France1 in 1,1950.08%4.2162,906
24🇰🇪 Kenya1 in 1,2670.08%4.251485
25🇺🇸 United States1 in 1,3540.07%4.3012761,355
26🇸🇬 Singapore1 in 1,5050.07%4.3752,424
27🇪🇬 Egypt1 in 1,7180.06%4.451483
28🇦🇷 Argentina1 in 1,8360.05%4.481485
29🇸🇪 Sweden1 in 1,9320.05%4.512962
30🇧🇷 Brazil1 in 1,9710.05%4.5252,411
31🇳🇴 Norway1 in 2,3430.04%4.591485
32🇹🇭 Thailand1 in 2,5630.04%4.631486
33🇻🇳 Vietnam1 in 2,7420.04%4.651482
34🇵🇦 Panama1 in 2,9020.03%4.671482
35🇵🇱 Poland1 in 3,1120.03%4.691484
36🇴🇲 Oman1 in 3,4910.03%4.731484
37🇲🇾 Malaysia1 in 3,5500.03%4.732965
38🇦🇺 Australia1 in 3,5950.03%4.742962
39🇮🇩 Indonesia1 in 3,6470.03%4.741484
40🇭🇰 Hong Kong1 in 4,0680.02%4.771483
41🇨🇴 Colombia1 in 5,4840.02%4.831485
42🇯🇵 Japan1 in 7,3970.01%4.871482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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