A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 30	3.29%	▲ 1	0.25	200	97,094
2	🇮🇳 Air India	1 in 45	2.20%	▲ 2	0.25	99	48,032
3	🇪🇸 Iberia	1 in 78	1.28%	▲ 3	0.25	33	15,938
4	🇮🇳 SpiceJet	1 in 88	1.13%	▲ 4	0.25	22	10,606
5	🇪🇹 Ethiopian Airlines	1 in 137	0.73%	▲ 5	0.38	16	7,732
6	🇰🇪 Kenya Airways	1 in 181	0.55%	▲ 6	1.50	7	3,395
7	🇳🇱 KLM	1 in 186	0.54%	▲ 7	1.59	20	9,677
8	🇪🇸 Vueling	1 in 201	0.50%	▲ 8	1.86	18	8,695
9	🇿🇦 South African	1 in 204	0.49%	▲ 9	1.90	10	4,812
10	🇦🇪 Emirates	1 in 209	0.48%	▲ 10	1.98	37	17,896
11	🇬🇧 Virgin Atlantic	1 in 217	0.46%	▲ 11	2.08	7	3,400
12	🇺🇸 Frontier Airlines	1 in 232	0.43%	▲ 12	2.27	11	5,296
13	🇱🇰 SriLankan Airlines	1 in 233	0.43%	▲ 13	2.28	3	1,453
14	🇦🇪 Air Arabia	1 in 239	0.42%	▲ 14	2.35	9	4,364
15	🇪🇸 Air Europa	1 in 243	0.41%	▲ 15	2.39	6	2,908
16	🇬🇧 British Airways	1 in 244	0.41%	▲ 16	2.40	35	16,886
17	🇮🇪 Aer Lingus	1 in 253	0.40%	▲ 17	2.50	7	3,399
18	🇧🇭 Gulf Air	1 in 263	0.38%	▲ 18	2.59	4	1,928
19	🇶🇦 Qatar Airways	1 in 292	0.34%	▲ 19	2.83	24	11,570
20	🇺🇸 Delta Air Lines	1 in 299	0.33%	▲ 20	2.88	90	43,656
21	🇦🇪 Etihad Airways	1 in 352	0.28%	▲ 21	3.20	10	4,839
22	🇦🇷 Aerolineas Argentinas	1 in 369	0.27%	▲ 22	3.28	5	2,416
23	🇺🇸 American Airlines	1 in 370	0.27%	▲ 23	3.29	82	39,497
24	🇯🇴 Royal Jordanian	1 in 383	0.26%	▲ 24	3.35	2	963
25	🇨🇴 Avianca	1 in 394	0.25%	▲ 25	3.39	14	6,752
26	🇮🇪 Ryanair	1 in 397	0.25%	▲ 26	3.41	33	15,964
27	🇫🇷 Air France	1 in 481	0.21%	▲ 27	3.68	15	7,222
28	🇺🇸 Alaska Airlines	1 in 487	0.21%	▲ 28	3.70	21	10,096
29	🇨🇦 WestJet Airlines	1 in 553	0.18%	▲ 29	3.86	7	3,388
30	🇲🇽 Aeromexico	1 in 566	0.18%	▲ 30	3.88	4	1,926
31	🇪🇬 EgyptAir	1 in 570	0.18%	▲ 31	3.89	3	1,455
32	🇮🇹 ITA Airways	1 in 575	0.17%	▲ 32	3.90	6	2,914
33	🇨🇦 Air Canada	1 in 589	0.17%	▲ 33	3.93	10	4,850
34	🇹🇷 Turkish Airlines	1 in 614	0.16%	▲ 34	3.97	17	8,226
35	🇹🇭 Thai Airways	1 in 643	0.16%	▲ 35	4.01	4	1,936
36	🇺🇸 United Airlines	1 in 643	0.16%	▲ 36	4.01	37	17,807
37	🇲🇾 Malaysia Airlines	1 in 660	0.15%	▲ 37	4.04	4	1,931
38	🇵🇦 COPA Airlines	1 in 721	0.14%	▲ 38	4.12	4	1,939
39	🇺🇸 Allegiant Air	1 in 766	0.13%	▲ 39	4.17	4	1,924
40	🇲🇾 Air Asia	1 in 767	0.13%	▲ 40	4.17	7	3,386
41	🇵🇭 Cebu Pacific	1 in 783	0.13%	▲ 41	4.19	2	962
42	🇦🇿 Azerbaijan Airlines	1 in 799	0.13%	▲ 42	4.21	1	481
43	🇺🇸 Southwest Airlines	1 in 818	0.12%	▲ 43	4.23	27	13,089
44	🇸🇬 Singapore Airlines	1 in 918	0.11%	▲ 44	4.31	4	1,942
45	🇩🇪 Lufthansa	1 in 932	0.11%	▲ 45	4.32	9	4,367
46	🇸🇦 Saudia	1 in 980	0.10%	▲ 46	4.35	6	2,901
47	🇨🇭 Swiss	1 in 984	0.10%	▲ 47	4.36	2	968
48	🇴🇲 Oman Air	1 in 1,162	0.09%	▲ 48	4.45	3	1,455
49	🇹🇷 Pegasus Airlines	1 in 1,196	0.08%	▲ 49	4.47	2	964
50	🇸🇪 SAS Scandinavia	1 in 1,280	0.08%	▲ 50	4.51	3	1,452
51	🇺🇸 Spirit Airlines	1 in 1,288	0.08%	▲ 51	4.51	3	1,456
52	🇻🇳 Vietnam Airlines	1 in 1,368	0.07%	▲ 52	4.54	2	966
53	🇨🇿 SmartWings	1 in 1,374	0.07%	▲ 53	4.54	1	481
54	🇬🇧 easyJet	1 in 1,485	0.07%	▲ 54	4.57	5	2,411
55	🇧🇷 LATAM Brazil	1 in 1,550	0.06%	▲ 55	4.59	3	1,457
56	🇧🇷 Azul	1 in 1,556	0.06%	▲ 56	4.59	4	1,925
57	🇬🇷 Aegean Airlines	1 in 1,557	0.06%	▲ 57	4.59	1	483
58	🇧🇷 GOL Airlines	1 in 1,885	0.05%	▲ 58	4.66	2	962
59	🇳🇿 Air New Zealand	1 in 1,934	0.05%	▲ 59	4.67	1	485
60	🇦🇪 flydubai	1 in 1,965	0.05%	▲ 60	4.68	1	485
61	🇺🇸 JetBlue	1 in 1,992	0.05%	▲ 61	4.68	4	1,928
62	🇭🇰 Cathay Pacific	1 in 2,025	0.05%	▲ 62	4.69	2	971
63	🇺🇸 Hawaiian Airlines	1 in 2,106	0.05%	▲ 63	4.70	1	481
64	🇭🇺 Wizz Air	1 in 2,109	0.05%	▲ 64	4.70	1	481
65	🇹🇼 EVA Air	1 in 2,384	0.04%	▲ 65	4.73	1	483
66	🇫🇮 Finnair	1 in 2,502	0.04%	▲ 66	4.75	1	485
67	🇦🇹 Austrian Airlines	1 in 2,698	0.04%	▲ 67	4.77	1	484
68	🇬🇧 Jet2	1 in 2,702	0.04%	▲ 68	4.77	1	483
69	🇮🇩 Lion Air	1 in 3,672	0.03%	▲ 69	4.83	1	481
70	🇨🇱 LATAM Chile	1 in 3,891	0.03%	▲ 70	4.84	1	486
71	🇦🇺 Qantas	1 in 4,044	0.02%	▲ 71	4.84	1	482
72	🇮🇩 Garuda Indonesia	1 in 4,557	0.02%	▲ 72	4.86	1	482
73	🇰🇷 Korean Air	1 in 5,509	0.02%	▲ 73	4.89	1	482
+=	Median					1 in 660	0.15%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 43	2.34%	▲ 1	0.25	20	92,311
2	🇮🇳 Gandhi	Delhi	1 in 44	2.27%	▲ 2	0.25	26	120,029
3	🇬🇧 Heathrow	London	1 in 118	0.85%	▲ 3	0.25	12	55,403
4	🇶🇦 Hamad	Doha	1 in 225	0.44%	▲ 4	2.18	3	13,849
5	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 5	2.64	3	13,847
6	🇺🇸 McCarran	Las Vegas	1 in 293	0.34%	▲ 6	2.84	3	13,852
7	🇬🇧 Stansted	London	1 in 293	0.34%	▲ 7	2.84	1	4,617
8	🇳🇱 Schiphol	Amsterdam	1 in 310	0.32%	▲ 8	2.96	4	18,468
9	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 9	3.21	3	13,849
10	🇺🇸 LAX	Los Angeles	1 in 382	0.26%	▲ 10	3.34	4	18,466
11	🇲🇽 Juárez	Mexico City	1 in 405	0.25%	▲ 11	3.43	2	9,234
12	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 12	3.48	1	4,616
13	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 13	3.49	3	13,847
14	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 14	3.87	2	9,234
15	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 15	3.91	2	9,232
16	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 16	3.96	2	9,232
17	🇺🇸 O'Hare	Chicago	1 in 722	0.14%	▲ 17	4.12	2	9,232
18	🇵🇭 Aquino	Manila	1 in 760	0.13%	▲ 18	4.17	1	4,616
19	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 795	0.13%	▲ 19	4.20	1	4,616
20	🇬🇧 Gatwick	London	1 in 824	0.12%	▲ 20	4.23	1	4,616
21	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 830	0.12%	▲ 21	4.24	1	4,617
22	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 22	4.25	1	4,617
23	🇨🇦 Pearson	Toronto	1 in 851	0.12%	▲ 23	4.26	1	4,617
24	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 24	4.33	2	9,234
25	🇺🇸 SFO	San Francisco	1 in 1,010	0.10%	▲ 25	4.37	1	4,616
26	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 26	4.41	1	4,617
+=	Median						1 in 480	0.21%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 181	0.55%	0.25	33	15,939
2	Middle East	1 in 367	0.27%	2.41	99	47,855
3	North America	1 in 615	0.16%	3.45	297	143,468
4	Europe	1 in 741	0.13%	3.72	224	108,290
5	Asia	1 in 791	0.13%	3.80	354	171,688
6	Latin America	1 in 984	0.10%	4.03	37	17,862
7	Oceania	1 in 2,617	0.04%	4.64	2	967

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 45	2.20%	0.25	321	155,731
2	🇪🇹 Ethiopia	1 in 137	0.73%	0.25	16	7,732
3	🇰🇪 Kenya	1 in 181	0.55%	0.25	7	3,395
4	🇳🇱 Netherlands	1 in 186	0.54%	0.25	20	9,677
5	🇪🇸 Spain	1 in 201	0.50%	0.28	57	27,541
6	🇿🇦 South Africa	1 in 204	0.49%	0.35	10	4,812
7	🇱🇰 Sri Lanka	1 in 233	0.43%	0.92	3	1,453
8	🇧🇭 Bahrain	1 in 263	0.38%	1.39	4	1,928
9	🇦🇪 United Arab Emirates	1 in 285	0.35%	1.67	57	27,583
10	🇶🇦 Qatar	1 in 292	0.34%	1.75	24	11,570
11	🇮🇪 Ireland	1 in 309	0.32%	1.93	40	19,363
12	🇦🇷 Argentina	1 in 369	0.27%	2.42	5	2,416
13	🇯🇴 Jordan	1 in 383	0.26%	2.52	2	963
14	🇨🇴 Colombia	1 in 394	0.25%	2.59	14	6,752
15	🇬🇧 United Kingdom	1 in 419	0.24%	2.73	48	23,181
16	🇫🇷 France	1 in 481	0.21%	3.02	15	7,222
17	🇲🇽 Mexico	1 in 566	0.18%	3.32	4	1,926
18	🇪🇬 Egypt	1 in 570	0.18%	3.33	3	1,455
19	🇨🇦 Canada	1 in 571	0.18%	3.34	17	8,238
20	🇮🇹 Italy	1 in 575	0.17%	3.35	6	2,914
21	🇹🇭 Thailand	1 in 643	0.16%	3.52	4	1,936
22	🇺🇸 United States	1 in 699	0.14%	3.64	280	135,230
23	🇲🇾 Malaysia	1 in 710	0.14%	3.66	11	5,318
24	🇵🇦 Panama	1 in 721	0.14%	3.68	4	1,939
25	🇵🇭 Philippines	1 in 783	0.13%	3.79	2	962
26	🇦🇿 Azerbaijan	1 in 799	0.13%	3.81	1	481
27	🇹🇷 Turkey	1 in 812	0.12%	3.83	19	9,190
28	🇸🇬 Singapore	1 in 918	0.11%	3.96	4	1,942
29	🇩🇪 Germany	1 in 932	0.11%	3.98	9	4,367
30	🇸🇦 Saudi Arabia	1 in 980	0.10%	4.03	6	2,901
31	🇨🇭 Switzerland	1 in 984	0.10%	4.03	2	968
32	🇴🇲 Oman	1 in 1,162	0.09%	4.18	3	1,455
33	🇸🇪 Sweden	1 in 1,280	0.08%	4.26	3	1,452
34	🇻🇳 Vietnam	1 in 1,368	0.07%	4.31	2	966
35	🇨🇿 Czechia	1 in 1,374	0.07%	4.31	1	481
36	🇧🇷 Brazil	1 in 1,556	0.06%	4.39	9	4,344
37	🇬🇷 Greece	1 in 1,557	0.06%	4.39	1	483
38	🇳🇿 New Zealand	1 in 1,934	0.05%	4.51	1	485
39	🇭🇰 Hong Kong	1 in 2,025	0.05%	4.53	2	971
40	🇭🇺 Hungary	1 in 2,109	0.05%	4.55	1	481
41	🇹🇼 Taiwan	1 in 2,384	0.04%	4.60	1	483
42	🇫🇮 Finland	1 in 2,502	0.04%	4.62	1	485
43	🇦🇹 Austria	1 in 2,698	0.04%	4.65	1	484
44	🇨🇱 Chile	1 in 3,891	0.03%	4.76	1	486
45	🇦🇺 Australia	1 in 4,044	0.02%	4.77	1	482
46	🇮🇩 Indonesia	1 in 4,067	0.02%	4.77	2	963
47	🇰🇷 South Korea	1 in 5,509	0.02%	4.83	1	482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇰🇷 Korean Air
🥈 🇮🇩 Garuda Indonesia		🥉 🇦🇺 Qantas

🧳💨 Luggage Losers