LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 12 hours ago from 30,128 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya Airways 1 in 442.27%▼ 250.252913,971
2🇮🇳 IndiGo 1 in 611.65%=0.2510148,588
3🇮🇳 Air India 1 in 701.43%▲ 20.256531,302
4🇪🇸 Iberia 1 in 781.28%▲ 10.253315,872
5🇪🇹 Ethiopian Airlines 1 in 811.24%▼ 20.252713,116
6🇿🇦 South African 1 in 811.23%▼ 140.252512,114
7🇬🇧 British Airways 1 in 1180.85%▲ 30.257234,889
8🇦🇷 Aerolineas Argentinas 1 in 1310.76%▼ 20.25146,801
9🇮🇳 SpiceJet 1 in 1500.67%▼ 20.77136,264
10🇳🇱 KLM 1 in 2080.48%▼ 71.95188,661
11🇪🇸 Air Europa 1 in 2090.48%▲ 51.9773,380
12🇨🇦 Air Canada 1 in 2120.47%▲ 72.022813,462
13🇮🇪 Aer Lingus 1 in 2230.45%▲ 52.1683,862
14🇲🇽 Aeromexico 1 in 2830.35%▼ 102.7683,861
15🇶🇦 Qatar Airways 1 in 3050.33%▼ 172.922311,092
16🇦🇪 Etihad Airways 1 in 3200.31%▲ 43.02115,332
17🇨🇴 Avianca 1 in 3450.29%▼ 53.17167,699
18🇪🇸 Vueling 1 in 3620.28%▼ 73.25104,836
19🇺🇸 Frontier Airlines 1 in 3630.28%▲ 33.2673,381
20🇦🇪 Emirates 1 in 3700.27%▲ 53.292110,128
21🇯🇴 Royal Jordanian 1 in 3800.26%▼ 303.332971
22🇹🇷 Pegasus Airlines 1 in 3960.25%▲ 133.4062,912
23🇦🇪 Air Arabia 1 in 4300.23%▲ 103.5352,428
24🇬🇧 Jet2 1 in 4490.22%▼ 33.5962,907
25🇺🇸 American Airlines 1 in 4630.22%▼ 33.636531,510
26🇩🇪 Lufthansa 1 in 4970.20%▼ 123.73178,193
27🇬🇧 Virgin Atlantic 1 in 5100.20%▲ 133.7631,447
28🇺🇸 Delta Air Lines 1 in 5190.19%▼ 33.785225,156
29🇺🇸 United Airlines 1 in 5380.19%▲ 103.824421,290
30🇫🇷 Air France 1 in 5990.17%▼ 33.94125,794
31🇬🇧 easyJet 1 in 6200.16%▼ 203.98125,774
32🇹🇷 Turkish Airlines 1 in 6530.15%▼ 44.03167,742
33🇺🇸 JetBlue 1 in 6590.15%▼ 74.04125,826
34🇺🇸 Southwest Airlines 1 in 6700.15%=4.053315,994
35🇮🇪 Ryanair 1 in 6910.14%▲ 64.08199,176
36🇮🇹 ITA Airways 1 in 6930.14%▼ 84.0952,416
37🇭🇺 Wizz Air 1 in 6990.14%▼ 144.0931,452
38🇱🇰 SriLankan Airlines 1 in 7020.14%▼ 134.101481
39🇵🇦 COPA Airlines 1 in 7270.14%▼ 44.1341,923
40🇲🇾 Air Asia 1 in 7670.13%▼ 24.1773,386
41🇦🇿 Azerbaijan Airlines 1 in 7920.13%▼ 104.201485
42🇦🇺 Qantas 1 in 8060.12%▼ 94.2152,420
43🇭🇰 Cathay Pacific 1 in 8160.12%▲ 84.2252,411
44🇺🇸 Alaska Airlines 1 in 8500.12%▼ 74.25125,786
45🇪🇬 EgyptAir 1 in 8630.12%▼ 64.272962
46🇴🇲 Oman Air 1 in 8700.11%▼ 54.2741,942
47🇲🇦 Royal Air Maroc 1 in 8720.11%▼ 44.272970
48🇸🇬 Singapore Airlines 1 in 9190.11%▲ 34.3141,940
49🇷🇸 Air Serbia 1 in 9510.11%▲ 314.331485
50🇸🇪 SAS Scandinavia 1 in 9630.10%▲ 44.3441,930
51🇨🇦 WestJet Airlines 1 in 9680.10%=4.3541,937
52🇨🇭 Swiss 1 in 9880.10%▲ 14.362964
53🇵🇰 Pakistan International Airlines 1 in 1,0520.10%▲ 24.401482
54🇧🇭 Gulf Air 1 in 1,0520.10%▲ 334.401482
55🇮🇸 Icelandair 1 in 1,1160.09%▲ 324.431482
56🇨🇦 Air Transat 1 in 1,1490.09%▲ 54.451481
57🇸🇦 Saudia 1 in 1,1790.08%▲ 274.4652,411
58🇧🇪 Brussels Airlines 1 in 1,2030.08%▲ 74.471485
59🇮🇩 Lion Air 1 in 1,2140.08%▲ 84.4831,455
60🇺🇸 Spirit Airlines 1 in 1,2930.08%▲ 134.5131,450
61🇮🇱 El Al 1 in 1,4680.07%▲ 104.571481
62🇮🇩 Garuda Indonesia 1 in 1,5150.07%▲ 114.5831,450
63🇺🇸 Allegiant Air 1 in 1,5340.07%▲ 124.592962
64🇧🇷 LATAM Brazil 1 in 1,5660.06%▲ 154.6031,442
65🇩🇪 Eurowings 1 in 1,7300.06%▲ 144.632968
66🇺🇸 Hawaiian Airlines 1 in 2,1050.05%▲ 294.701482
67🇵🇭 Philippine Airlines 1 in 2,1410.05%▲ 164.701481
68🇳🇴 Norwegian 1 in 2,3430.04%▲ 294.731485
69🇹🇼 EVA Air 1 in 2,3740.04%▲ 184.731485
70🇫🇮 Finnair 1 in 2,5080.04%▲ 194.751484
71🇲🇾 Malaysia Airlines 1 in 2,6440.04%▲ 204.761482
72🇦🇺 Jetstar 1 in 2,6660.04%▲ 314.761484
73🇳🇱 Transavia 1 in 2,8250.04%▲ 224.781484
74🇦🇺 Virgin Australia 1 in 3,2120.03%▲ 234.801483
75🇯🇵 ANA 1 in 3,7030.03%▲ 254.832963
76🇨🇱 LATAM Chile 1 in 3,8900.03%▲ 284.841486
77🇨🇳 China Eastern 1 in 8,1370.01%▲ 264.922971
78🇨🇳 China Southern 1 in 8,6450.01%▲ 274.932969
79🇨🇳 Air China 1 in 12,4490.01%▲ 284.951484
+= Median 1 in 7670.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇰🇪 Kenya Airways
🥈
🇮🇳 IndiGo 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇨🇳 China Southern 		                  🥉
🇨🇳 China Eastern


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Sea-Tac Seattle 1 in 333.06%▲ 10.2526120,023
2🇮🇳 Gandhi Delhi 1 in 571.74%▲ 20.252092,333
3🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 30.251150,771
4🇬🇧 Stansted London 1 in 981.02%▲ 40.25313,847
5🇨🇦 Pearson Toronto 1 in 1220.82%▲ 50.25732,318
6🇧🇪 Brussels Brussels 1 in 1330.75%▲ 60.25313,848
7🇳🇱 Schiphol Amsterdam 1 in 1380.73%▲ 70.40941,548
8🇬🇧 Heathrow London 1 in 1410.71%▲ 80.511046,156
9🇺🇸 Sky Harbor Phoenix, AZ 1 in 2650.38%▲ 92.61313,848
10🇬🇧 Gatwick London 1 in 2750.36%▲ 102.69313,848
11🇭🇺 Budapest Budapest 1 in 2930.34%▲ 112.8414,616
12🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 122.91418,470
13🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 133.29313,847
14🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 143.37313,849
15🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 153.3929,233
16🇺🇸 Orlando Orlando, FL 1 in 4030.25%▲ 163.4329,231
17🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 173.4329,231
18🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 183.8229,231
19🇸🇬 Changi Singapore 1 in 5630.18%▲ 193.8729,233
20🇹🇷 Istanbul Istanbul 1 in 5770.17%▲ 203.9029,234
21🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 214.2414,617
22🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 224.2614,617
23🇫🇷 Charles de Gaulle Paris 1 in 1,2560.08%▲ 234.5014,617
24🇺🇸 LAX Los Angeles 1 in 1,5290.07%▲ 244.5914,617
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 254.6614,616
+= Median 1 in 3700.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 811.23%0.258340,171
2Latin America1 in 4680.21%2.974622,211
3Middle East1 in 5740.17%3.357536,228
4Europe1 in 6530.15%3.54261126,081
5North America1 in 6700.15%3.58264127,716
6Asia1 in 1,1270.09%4.16214103,079
7Oceania1 in 2,6660.04%4.6473,387


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 442.27%0.252913,971
2🇮🇳 India1 in 701.43%0.2517986,154
3🇪🇹 Ethiopia1 in 811.24%0.252713,116
4🇿🇦 South Africa1 in 811.23%0.252512,114
5🇦🇷 Argentina1 in 1310.76%0.25146,801
6🇪🇸 Spain1 in 2090.48%0.465024,088
7🇲🇽 Mexico1 in 2830.35%1.6483,861
8🇶🇦 Qatar1 in 3050.33%1.882311,092
9🇮🇪 Ireland1 in 3370.30%2.182713,039
10🇨🇴 Colombia1 in 3450.29%2.25167,699
11🇦🇪 United Arab Emirates1 in 3700.27%2.433717,888
12🇯🇴 Jordan1 in 3800.26%2.502971
13🇳🇱 Netherlands1 in 3870.26%2.54199,145
14🇬🇧 United Kingdom1 in 4780.21%3.019345,017
15🇹🇷 Turkey1 in 4930.20%3.072210,654
16🇫🇷 France1 in 5990.17%3.41125,794
17🇺🇸 United States1 in 6640.15%3.57231111,836
18🇮🇹 Italy1 in 6930.14%3.6352,416
19🇭🇺 Hungary1 in 6990.14%3.6431,452
20🇱🇰 Sri Lanka1 in 7020.14%3.651481
21🇵🇦 Panama1 in 7270.14%3.6941,923
22🇩🇪 Germany1 in 7720.13%3.77199,162
23🇦🇿 Azerbaijan1 in 7920.13%3.801485
24🇭🇰 Hong Kong1 in 8160.12%3.8452,411
25🇪🇬 Egypt1 in 8630.12%3.902962
26🇴🇲 Oman1 in 8700.11%3.9141,942
27🇲🇦 Morocco1 in 8720.11%3.912970
28🇸🇬 Singapore1 in 9190.11%3.9741,940
29🇷🇸 Serbia1 in 9510.11%4.001485
30🇸🇪 Sweden1 in 9630.10%4.0141,930
31🇨🇦 Canada1 in 9680.10%4.023315,880
32🇨🇭 Switzerland1 in 9880.10%4.042964
33🇵🇰 Pakistan1 in 1,0520.10%4.101482
34🇧🇭 Bahrain1 in 1,0520.10%4.101482
35🇮🇸 Iceland1 in 1,1160.09%4.151482
36🇸🇦 Saudi Arabia1 in 1,1790.08%4.1952,411
37🇲🇾 Malaysia1 in 1,1890.08%4.2083,869
38🇧🇪 Belgium1 in 1,2030.08%4.211485
39🇮🇩 Indonesia1 in 1,3480.07%4.3062,906
40🇮🇱 Israel1 in 1,4680.07%4.351481
41🇧🇷 Brazil1 in 1,5660.06%4.3931,442
42🇵🇭 Philippines1 in 2,1410.05%4.561481
43🇳🇴 Norway1 in 2,3430.04%4.591485
44🇹🇼 Taiwan1 in 2,3740.04%4.601485
45🇫🇮 Finland1 in 2,5080.04%4.621484
46🇦🇺 Australia1 in 2,6660.04%4.6473,387
47🇯🇵 Japan1 in 3,7030.03%4.742963
48🇨🇱 Chile1 in 3,8900.03%4.761486
49🇨🇳 China1 in 8,6450.01%4.8952,423

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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