LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 7 days ago from 28,730 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 581.74%▼ 160.254521,635
2🇨🇦 Air Canada 1 in 601.67%▼ 20.259947,725
3🇮🇪 Aer Lingus 1 in 891.13%▼ 140.25209,691
4🇮🇳 Air India 1 in 961.04%▼ 130.254722,761
5🇮🇳 IndiGo 1 in 1200.84%=0.255124,631
6🇬🇧 British Airways 1 in 1250.80%▼ 60.256832,828
7🇲🇦 Royal Air Maroc 1 in 1350.74%▼ 100.30136,275
8🇪🇸 Vueling 1 in 1390.72%▼ 90.462612,562
9🇺🇸 Frontier Airlines 1 in 1490.67%▼ 80.76178,236
10🇭🇺 Wizz Air 1 in 1760.57%▼ 71.40125,772
11🇪🇹 Ethiopian Airlines 1 in 1820.55%▼ 61.52125,828
12🇨🇦 WestJet Airlines 1 in 1860.54%▲ 31.592110,102
13🇦🇷 Aerolineas Argentinas 1 in 2040.49%▼ 41.9094,361
14🇰🇪 Kenya Airways 1 in 2120.47%▼ 32.0162,901
15🇿🇦 South African 1 in 2250.44%▼ 22.1894,372
16🇳🇱 KLM 1 in 2320.43%▲ 92.27167,750
17🇪🇸 Air Europa 1 in 2430.41%▲ 152.3962,912
18🇮🇳 SpiceJet 1 in 2430.41%▲ 12.4083,849
19🇺🇸 American Airlines 1 in 2450.41%▲ 42.4112459,690
20🇬🇧 Jet2 1 in 2690.37%▲ 32.65104,852
21🇹🇷 Pegasus Airlines 1 in 3000.33%▲ 42.8983,847
22🇬🇧 Virgin Atlantic 1 in 3040.33%▲ 52.9252,426
23🇦🇪 Emirates 1 in 3230.31%▲ 63.042411,596
24🇮🇹 ITA Airways 1 in 3480.29%▲ 73.18104,816
25🇦🇪 Air Arabia 1 in 3610.28%▲ 83.2562,891
26🇦🇺 Qantas 1 in 3660.27%▲ 93.27115,332
27🇲🇽 Aeromexico 1 in 3750.27%▲ 103.3162,910
28🇨🇦 Air Transat 1 in 3800.26%▲ 113.3331,456
29🇶🇦 Qatar Airways 1 in 3890.26%▲ 123.37188,699
30🇭🇷 Croatia Airlines 1 in 4150.24%▲ 293.481481
31🇺🇸 Delta Air Lines 1 in 4200.24%▲ 143.496431,057
32🇫🇷 Air France 1 in 4500.22%▲ 153.59167,712
33🇬🇧 easyJet 1 in 4610.22%▲ 163.63167,768
34🇩🇪 Lufthansa 1 in 4670.21%▲ 173.64188,722
35🇹🇷 Turkish Airlines 1 in 4750.21%▲ 213.672210,647
36🇨🇭 Swiss 1 in 4950.20%▲ 333.7241,926
37🇺🇸 Spirit Airlines 1 in 5560.18%▲ 293.8673,372
38🇺🇸 JetBlue 1 in 5650.18%▲ 273.88146,795
39🇸🇦 Saudia 1 in 5880.17%▲ 223.92104,837
40🇸🇬 Singapore Airlines 1 in 6150.16%▲ 343.9762,900
41🇺🇸 Southwest Airlines 1 in 6350.16%▲ 254.003516,876
42🇲🇾 Malaysia Airlines 1 in 6570.15%▲ 254.0441,941
43🇺🇸 United Airlines 1 in 6600.15%▲ 264.043617,333
44🇧🇷 LATAM Brazil 1 in 6710.15%▲ 274.0673,367
45🇨🇴 Avianca 1 in 6860.15%▲ 354.0883,876
46🇦🇪 Etihad Airways 1 in 7080.14%▲ 294.1152,407
47🇵🇦 COPA Airlines 1 in 7230.14%▲ 304.1241,934
48🇵🇭 Cebu Pacific 1 in 7810.13%▲ 314.192964
49🇮🇪 Ryanair 1 in 8170.12%▲ 324.22167,769
50🇲🇾 Air Asia 1 in 8960.11%▲ 334.2962,898
51🇷🇸 Air Serbia 1 in 9560.10%▲ 344.341482
52🇦🇪 flydubai 1 in 9850.10%▲ 354.362967
53🇭🇰 Cathay Pacific 1 in 1,0220.10%▲ 364.3841,924
54🇧🇭 Gulf Air 1 in 1,0490.10%▲ 374.401483
55🇮🇸 Icelandair 1 in 1,1180.09%▲ 384.431481
56🇳🇴 Norwegian 1 in 1,1740.09%▲ 394.462969
57🇧🇪 Brussels Airlines 1 in 1,2050.08%▲ 404.471485
58🇫🇮 Finnair 1 in 1,2580.08%▲ 414.502965
59🇺🇸 Alaska Airlines 1 in 1,2710.08%▲ 464.5083,869
60🇸🇪 SAS Scandinavia 1 in 1,2770.08%▲ 434.5031,456
61🇺🇸 Allegiant Air 1 in 1,5210.07%▲ 444.582970
62🇬🇷 Aegean Airlines 1 in 1,5580.06%▲ 454.591483
63🇦🇺 Virgin Australia 1 in 1,6030.06%▲ 464.612968
64🇪🇬 EgyptAir 1 in 1,7250.06%▲ 474.631481
65🇩🇪 Eurowings 1 in 1,7330.06%▲ 484.632966
66🇴🇲 Oman Air 1 in 1,7530.06%▲ 494.642964
67🇳🇿 Air New Zealand 1 in 1,9400.05%▲ 504.671483
68🇵🇭 Philippine Airlines 1 in 2,1320.05%▲ 514.701483
69🇮🇩 Garuda Indonesia 1 in 2,2750.04%▲ 524.722966
70🇹🇭 Thai Airways 1 in 2,5780.04%▲ 534.751483
71🇦🇺 Jetstar 1 in 2,6710.04%▲ 544.761483
72🇦🇹 Austrian Airlines 1 in 2,6890.04%▲ 554.761486
73🇮🇩 Lion Air 1 in 3,6380.03%▲ 564.831486
74🇧🇷 GOL Airlines 1 in 3,7340.03%▲ 574.831486
75🇨🇱 LATAM Chile 1 in 3,8940.03%▲ 584.841485
76🇸🇬 Scoot 1 in 4,1630.02%▲ 594.851483
77🇯🇵 Japan Airlines (JAL) 1 in 5,2130.02%▲ 604.881483
78🇧🇷 Azul 1 in 6,2110.02%▲ 614.901482
79🇯🇵 ANA 1 in 7,3500.01%▲ 624.911485
+= Median 1 in 6150.16%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇨🇦 Air Canada 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 422.39%▲ 10.25732,313
2🇬🇧 Gatwick London 1 in 1180.85%▲ 20.25732,314
3🇮🇳 Gandhi Delhi 1 in 1280.78%▲ 30.25941,548
4🇬🇧 Heathrow London 1 in 1570.64%▲ 40.96941,555
5🇮🇳 Shivaji Mumbai 1 in 1710.59%▲ 51.29523,086
6🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 61.87418,469
7🇺🇸 Miami Miami 1 in 2660.38%▲ 72.62313,846
8🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 82.98418,467
9🇶🇦 Hamad Doha 1 in 3370.30%▲ 93.1229,232
10🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 103.36313,850
11🇧🇪 Brussels Brussels 1 in 3980.25%▲ 113.4114,616
12🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 123.47313,849
13🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 133.4814,617
14🇨🇦 Pearson Toronto 1 in 4250.24%▲ 143.5129,235
15🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 153.8629,232
16🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 163.9129,232
17🇭🇰 Hong Kong Hong Kong 1 in 6570.15%▲ 174.0429,232
18🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 184.1729,234
19🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 194.1914,617
20🇦🇪 Dubai Dubai 1 in 7980.13%▲ 204.2129,231
21🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 214.2114,616
22🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 224.3329,232
23🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 234.4014,617
24🇺🇸 John F. Kennedy New York City 1 in 1,0750.09%▲ 244.4114,616
25🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 254.4414,617
26🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2130.08%▲ 264.4814,617
27🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 274.5614,616
+= Median 1 in 4250.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1960.51%0.254019,375
2Europe1 in 4610.22%2.94333160,887
3North America1 in 4790.21%3.02430207,481
4Latin America1 in 7040.14%3.653717,901
5Middle East1 in 7080.14%3.666933,325
6Asia1 in 1,0220.10%4.0713665,737
7Oceania1 in 1,7560.06%4.46157,266


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1200.84%0.2510651,241
2🇲🇦 Morocco1 in 1350.74%0.25136,275
3🇪🇸 Spain1 in 1390.72%0.257737,109
4🇮🇪 Ireland1 in 1600.62%0.253617,460
5🇭🇺 Hungary1 in 1760.57%0.25125,772
6🇪🇹 Ethiopia1 in 1820.55%0.25125,828
7🇨🇦 Canada1 in 1860.54%0.2512359,283
8🇦🇷 Argentina1 in 2040.49%0.3594,361
9🇰🇪 Kenya1 in 2120.47%0.5262,901
10🇿🇦 South Africa1 in 2250.44%0.7894,372
11🇳🇱 Netherlands1 in 2320.43%0.90167,750
12🇬🇧 United Kingdom1 in 2850.35%1.679947,874
13🇮🇹 Italy1 in 3480.29%2.27104,816
14🇹🇷 Turkey1 in 3670.27%2.413014,494
15🇲🇽 Mexico1 in 3750.27%2.4762,910
16🇶🇦 Qatar1 in 3890.26%2.56188,699
17🇭🇷 Croatia1 in 4150.24%2.711481
18🇫🇷 France1 in 4500.22%2.89167,712
19🇦🇪 United Arab Emirates1 in 4790.21%3.023717,861
20🇨🇭 Switzerland1 in 4950.20%3.0841,926
21🇺🇸 United States1 in 5650.18%3.32307148,198
22🇸🇦 Saudi Arabia1 in 5880.17%3.38104,837
23🇨🇴 Colombia1 in 6860.15%3.6183,876
24🇵🇦 Panama1 in 7230.14%3.6941,934
25🇩🇪 Germany1 in 7350.14%3.71209,689
26🇲🇾 Malaysia1 in 7580.13%3.75104,839
27🇷🇸 Serbia1 in 9560.10%4.011482
28🇭🇰 Hong Kong1 in 1,0220.10%4.0741,924
29🇧🇭 Bahrain1 in 1,0490.10%4.091483
30🇸🇬 Singapore1 in 1,0710.09%4.1173,383
31🇮🇸 Iceland1 in 1,1180.09%4.151481
32🇵🇭 Philippines1 in 1,1430.09%4.1731,447
33🇳🇴 Norway1 in 1,1740.09%4.192969
34🇧🇪 Belgium1 in 1,2050.08%4.211485
35🇫🇮 Finland1 in 1,2580.08%4.252965
36🇸🇪 Sweden1 in 1,2770.08%4.2631,456
37🇬🇷 Greece1 in 1,5580.06%4.391483
38🇦🇺 Australia1 in 1,6030.06%4.41146,783
39🇪🇬 Egypt1 in 1,7250.06%4.451481
40🇴🇲 Oman1 in 1,7530.06%4.462964
41🇳🇿 New Zealand1 in 1,9400.05%4.511483
42🇹🇭 Thailand1 in 2,5780.04%4.631483
43🇦🇹 Austria1 in 2,6890.04%4.651486
44🇮🇩 Indonesia1 in 2,8000.04%4.6631,451
45🇧🇷 Brazil1 in 3,7340.03%4.7594,335
46🇨🇱 Chile1 in 3,8940.03%4.761485
47🇯🇵 Japan1 in 6,0990.02%4.842968

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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