LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 821.22%▲ 10.255526,602
2🇶🇦 Qatar Airways 1 in 1380.73%▲ 20.405124,570
3🇺🇸 Frontier Airlines 1 in 1490.67%▲ 30.75178,239
4🇰🇪 Kenya Airways 1 in 2130.47%▲ 42.0262,889
5🇪🇸 Iberia 1 in 2140.47%▲ 52.04125,814
6🇮🇸 Icelandair 1 in 2230.45%▲ 62.1552,416
7🇮🇳 IndiGo 1 in 2440.41%▲ 72.402512,092
8🇲🇦 Royal Air Maroc 1 in 2900.34%▲ 82.8262,910
9🇮🇪 Aer Lingus 1 in 2970.34%▲ 92.8762,895
10🇧🇪 Brussels Airlines 1 in 3010.33%▲ 102.8941,943
11🇨🇦 WestJet Airlines 1 in 3240.31%▲ 113.05125,776
12🇦🇪 Air Arabia 1 in 3610.28%▲ 123.2562,894
13🇵🇭 Cebu Pacific 1 in 3890.26%▲ 133.3741,935
14🇳🇵 Nepal Airlines 1 in 4140.24%▲ 143.471482
15🇬🇧 British Airways 1 in 4510.22%▲ 153.59199,138
16🇪🇸 Vueling 1 in 4530.22%▲ 163.6083,868
17🇺🇸 American Airlines 1 in 4570.22%▲ 173.616631,968
18🇮🇳 SpiceJet 1 in 4870.21%▲ 183.7041,924
19🇫🇮 Finnair 1 in 5000.20%▲ 193.7352,428
20🇨🇦 Air Transat 1 in 5750.17%▲ 203.902963
21🇦🇪 Etihad Airways 1 in 5900.17%▲ 213.9362,892
22🇫🇷 Air France 1 in 5980.17%▲ 223.94125,806
23🇳🇱 KLM 1 in 6190.16%▲ 233.9862,903
24🇲🇾 Malaysia Airlines 1 in 6620.15%▲ 244.0441,927
25🇺🇸 Delta Air Lines 1 in 6950.14%▲ 254.093918,781
26🇱🇰 SriLankan Airlines 1 in 6990.14%▲ 264.091484
27🇪🇸 Air Europa 1 in 7330.14%▲ 274.142964
28🇬🇧 Virgin Atlantic 1 in 7650.13%▲ 284.172964
29🇹🇷 Pegasus Airlines 1 in 7980.13%▲ 294.2131,445
30🇨🇦 Air Canada 1 in 8450.12%▲ 304.2573,381
31🇪🇬 EgyptAir 1 in 8570.12%▲ 314.262968
32🇹🇷 Turkish Airlines 1 in 8670.12%▲ 324.27125,829
33🇬🇧 Jet2 1 in 9020.11%▲ 334.3031,447
34🇬🇧 easyJet 1 in 9290.11%▲ 344.3283,853
35🇮🇪 Ryanair 1 in 1,0070.10%▲ 354.37136,302
36🇭🇺 Wizz Air 1 in 1,0520.10%▲ 364.402964
37🇺🇸 United Airlines 1 in 1,1220.09%▲ 374.442110,197
38🇲🇽 Aeromexico 1 in 1,1330.09%▲ 384.442963
39🇮🇹 ITA Airways 1 in 1,1580.09%▲ 394.4531,446
40🇺🇸 Southwest Airlines 1 in 1,2360.08%▲ 404.49188,661
41🇦🇪 Emirates 1 in 1,5470.06%▲ 414.5952,423
42🇬🇷 Aegean Airlines 1 in 1,5590.06%▲ 424.591483
43🇺🇸 JetBlue 1 in 1,5960.06%▲ 434.6052,407
44🇺🇸 Spirit Airlines 1 in 1,9490.05%▲ 444.682962
45🇨🇭 Swiss 1 in 1,9760.05%▲ 454.681482
46🇺🇸 Alaska Airlines 1 in 2,0360.05%▲ 464.6952,415
47🇵🇭 Philippine Airlines 1 in 2,1240.05%▲ 474.701485
48🇪🇹 Ethiopian Airlines 1 in 2,2000.05%▲ 484.711482
49🇹🇭 Thai Airways 1 in 2,5790.04%▲ 494.751482
50🇦🇹 Austrian Airlines 1 in 2,7080.04%▲ 504.771482
51🇩🇪 Lufthansa 1 in 2,8110.04%▲ 514.7731,449
52🇸🇦 Saudia 1 in 2,9510.03%▲ 524.792963
53🇺🇸 Allegiant Air 1 in 3,0600.03%▲ 534.791482
54🇸🇬 Singapore Airlines 1 in 3,6920.03%▲ 544.831483
55🇸🇪 SAS Scandinavia 1 in 3,8380.03%▲ 554.831484
56🇦🇺 Qantas 1 in 4,0230.02%▲ 564.841485
57🇭🇰 Cathay Pacific 1 in 4,0790.02%▲ 574.841482
58🇸🇬 Scoot 1 in 4,1790.02%▲ 584.851482
59🇮🇩 Garuda Indonesia 1 in 4,5300.02%▲ 594.861485
60🇧🇷 LATAM Brazil 1 in 4,6760.02%▲ 604.861483
61🇲🇾 Air Asia 1 in 5,3630.02%▲ 614.881484
62🇨🇴 Avianca 1 in 5,5090.02%▲ 624.891482
63🇧🇷 Azul 1 in 6,1780.02%▲ 634.901485
64🇨🇳 Air China 1 in 12,5010.01%▲ 644.951482
65🇨🇳 China Eastern 1 in 16,2670.01%▲ 654.961485
+= Median 1 in 9020.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,808
2🇬🇧 Heathrow London 1 in 711.42%▲ 20.252092,316
3🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 30.251255,404
4🇬🇧 Gatwick London 1 in 751.33%▲ 40.251150,774
5🇧🇪 Brussels Brussels 1 in 801.26%▲ 50.25523,086
6🇲🇽 Juárez Mexico City 1 in 1160.86%▲ 60.25732,311
7🇶🇦 Hamad Doha 1 in 2250.44%▲ 72.18313,849
8🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 82.44313,850
9🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 92.48523,083
10🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 102.64418,469
11🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 112.81418,466
12🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 122.83418,467
13🇬🇧 Stansted London 1 in 2930.34%▲ 132.8414,615
14🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 142.96418,465
15🇸🇬 Changi Singapore 1 in 3750.27%▲ 153.31313,850
16🇺🇸 Orlando Orlando, FL 1 in 4030.25%▲ 163.4329,232
17🇬🇧 Luton London 1 in 4880.20%▲ 173.7014,615
18🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 183.8629,234
19🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 193.9629,232
20🇺🇸 Hartsfield–Jackson Atlanta 1 in 6260.16%▲ 203.99313,850
21🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 214.1414,617
22🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 224.1914,617
23🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 234.2414,617
24🇨🇦 Pearson Toronto 1 in 8510.12%▲ 244.2614,617
25🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 254.2614,616
26🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 264.4014,617
27🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 274.5214,616
28🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 284.5914,616
29🇨🇳 Capital Beijing 1 in 1,7320.06%▲ 294.6314,617
+= Median 1 in 3750.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2900.34%1.73136,282
2Middle East1 in 6990.14%3.647234,711
3Europe1 in 7980.13%3.8113263,805
4North America1 in 9640.10%4.0119594,232
5Asia1 in 2,3300.04%4.5910349,795
6Oceania1 in 4,0230.02%4.761485
7Latin America1 in 5,0590.02%4.8152,413


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1380.73%0.255124,570
2🇰🇪 Kenya1 in 2130.47%0.5362,889
3🇮🇸 Iceland1 in 2230.45%0.7352,416
4🇮🇳 India1 in 2440.41%1.118440,617
5🇲🇦 Morocco1 in 2900.34%1.7362,910
6🇧🇪 Belgium1 in 3010.33%1.8441,943
7🇳🇵 Nepal1 in 4140.24%2.711482
8🇪🇸 Spain1 in 4530.22%2.902210,645
9🇮🇪 Ireland1 in 4590.22%2.93199,197
10🇫🇮 Finland1 in 5000.20%3.1052,428
11🇨🇦 Canada1 in 5750.17%3.352110,120
12🇦🇪 United Arab Emirates1 in 5900.17%3.39178,209
13🇫🇷 France1 in 5980.17%3.41125,806
14🇳🇱 Netherlands1 in 6190.16%3.4762,903
15🇵🇭 Philippines1 in 6580.15%3.5652,420
16🇱🇰 Sri Lanka1 in 6990.14%3.641484
17🇬🇧 United Kingdom1 in 8280.12%3.853215,402
18🇹🇷 Turkey1 in 8310.12%3.86157,274
19🇪🇬 Egypt1 in 8570.12%3.892968
20🇭🇺 Hungary1 in 1,0520.10%4.102964
21🇲🇽 Mexico1 in 1,1330.09%4.162963
22🇮🇹 Italy1 in 1,1580.09%4.1831,446
23🇲🇾 Malaysia1 in 1,1780.08%4.1952,411
24🇺🇸 United States1 in 1,2360.08%4.2317484,112
25🇬🇷 Greece1 in 1,5590.06%4.391483
26🇨🇭 Switzerland1 in 1,9760.05%4.521482
27🇪🇹 Ethiopia1 in 2,2000.05%4.571482
28🇹🇭 Thailand1 in 2,5790.04%4.631482
29🇦🇹 Austria1 in 2,7080.04%4.651482
30🇩🇪 Germany1 in 2,8110.04%4.6631,449
31🇸🇦 Saudi Arabia1 in 2,9510.03%4.682963
32🇸🇪 Sweden1 in 3,8380.03%4.751484
33🇸🇬 Singapore1 in 3,9200.03%4.762964
34🇦🇺 Australia1 in 4,0230.02%4.761485
35🇭🇰 Hong Kong1 in 4,0790.02%4.771482
36🇮🇩 Indonesia1 in 4,5300.02%4.791485
37🇧🇷 Brazil1 in 5,3230.02%4.822968
38🇨🇴 Colombia1 in 5,5090.02%4.831482
39🇨🇳 China1 in 14,1370.01%4.932967

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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