LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 17 hours ago from 25,880 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 821.22%▲ 10.255526,508
2🇶🇦 Qatar Airways 1 in 1370.73%▲ 20.385124,667
3🇺🇸 Frontier Airlines 1 in 1500.67%▲ 30.77178,200
4🇰🇪 Kenya Airways 1 in 2120.47%▲ 42.0262,894
5🇪🇸 Iberia 1 in 2150.46%▲ 52.06125,782
6🇮🇸 Icelandair 1 in 2220.45%▲ 62.1552,417
7🇮🇳 IndiGo 1 in 2450.41%▲ 72.422512,024
8🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 82.8262,906
9🇮🇪 Aer Lingus 1 in 2970.34%▲ 92.8762,895
10🇧🇪 Brussels Airlines 1 in 3040.33%▲ 102.9141,923
11🇨🇦 WestJet Airlines 1 in 3230.31%▲ 113.04125,810
12🇦🇪 Air Arabia 1 in 3620.28%▲ 123.2562,887
13🇵🇭 Cebu Pacific 1 in 3900.26%▲ 133.3841,930
14🇳🇵 Nepal Airlines 1 in 4150.24%▲ 143.471481
15🇬🇧 British Airways 1 in 4460.22%▲ 153.58199,224
16🇪🇸 Vueling 1 in 4520.22%▲ 163.6083,873
17🇺🇸 American Airlines 1 in 4600.22%▲ 173.626631,731
18🇮🇳 SpiceJet 1 in 4850.21%▲ 183.7041,931
19🇫🇮 Finnair 1 in 5030.20%▲ 193.7452,414
20🇨🇦 Air Transat 1 in 5750.17%▲ 203.902962
21🇦🇪 Etihad Airways 1 in 5860.17%▲ 213.9262,910
22🇫🇷 Air France 1 in 5990.17%▲ 223.94125,792
23🇳🇱 KLM 1 in 6200.16%▲ 233.9862,898
24🇲🇾 Malaysia Airlines 1 in 6620.15%▲ 244.0441,926
25🇺🇸 Delta Air Lines 1 in 6920.14%▲ 254.083918,875
26🇱🇰 SriLankan Airlines 1 in 6970.14%▲ 264.091485
27🇪🇸 Air Europa 1 in 7280.14%▲ 274.132971
28🇬🇧 Virgin Atlantic 1 in 7600.13%▲ 284.172971
29🇹🇷 Pegasus Airlines 1 in 7940.13%▲ 294.2031,451
30🇨🇦 Air Canada 1 in 8480.12%▲ 304.2573,371
31🇪🇬 EgyptAir 1 in 8590.12%▲ 314.262966
32🇹🇷 Turkish Airlines 1 in 8720.11%▲ 324.27125,794
33🇬🇧 Jet2 1 in 8970.11%▲ 334.2931,456
34🇬🇧 easyJet 1 in 9290.11%▲ 344.3283,852
35🇮🇪 Ryanair 1 in 1,0070.10%▲ 354.37136,298
36🇭🇺 Wizz Air 1 in 1,0530.09%▲ 364.402963
37🇺🇸 United Airlines 1 in 1,1270.09%▲ 374.442110,155
38🇲🇽 Aeromexico 1 in 1,1340.09%▲ 384.442962
39🇮🇹 ITA Airways 1 in 1,1490.09%▲ 394.4531,457
40🇺🇸 Southwest Airlines 1 in 1,2340.08%▲ 404.49188,675
41🇦🇪 Emirates 1 in 1,5490.06%▲ 414.5952,420
42🇬🇷 Aegean Airlines 1 in 1,5600.06%▲ 424.591482
43🇺🇸 JetBlue 1 in 1,5850.06%▲ 434.6052,424
44🇺🇸 Spirit Airlines 1 in 1,9340.05%▲ 444.672969
45🇨🇭 Swiss 1 in 1,9770.05%▲ 454.681482
46🇺🇸 Alaska Airlines 1 in 2,0270.05%▲ 464.6952,425
47🇵🇭 Philippine Airlines 1 in 2,1270.05%▲ 474.701484
48🇪🇹 Ethiopian Airlines 1 in 2,1960.05%▲ 484.711483
49🇹🇭 Thai Airways 1 in 2,5740.04%▲ 494.751484
50🇦🇹 Austrian Airlines 1 in 2,6890.04%▲ 504.761486
51🇩🇪 Lufthansa 1 in 2,8080.04%▲ 514.7731,450
52🇸🇦 Saudia 1 in 2,9430.03%▲ 524.782966
53🇺🇸 Allegiant Air 1 in 3,0440.03%▲ 534.791485
54🇸🇬 Singapore Airlines 1 in 3,7020.03%▲ 544.831481
55🇸🇪 SAS Scandinavia 1 in 3,8480.03%▲ 554.841483
56🇦🇺 Qantas 1 in 4,0180.02%▲ 564.841486
57🇭🇰 Cathay Pacific 1 in 4,0530.02%▲ 574.841485
58🇸🇬 Scoot 1 in 4,1610.02%▲ 584.851484
59🇮🇩 Garuda Indonesia 1 in 4,5580.02%▲ 594.861482
60🇧🇷 LATAM Brazil 1 in 4,6530.02%▲ 604.861485
61🇲🇾 Air Asia 1 in 5,3530.02%▲ 614.881485
62🇨🇴 Avianca 1 in 5,4990.02%▲ 624.881483
63🇧🇷 Azul 1 in 6,2260.02%▲ 634.901481
64🇨🇳 Air China 1 in 12,4540.01%▲ 644.951484
65🇨🇳 China Eastern 1 in 16,2900.01%▲ 654.961485
+= Median 1 in 8970.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 442.27%▲ 10.2526120,028
2🇮🇳 Shivaji Mumbai 1 in 531.87%▲ 20.251673,870
3🇬🇧 Heathrow London 1 in 561.77%▲ 30.2525115,411
4🇬🇧 London City London 1 in 621.62%▲ 40.2514,617
5🇧🇪 Brussels Brussels 1 in 801.26%▲ 50.25523,087
6🇲🇽 Juárez Mexico City 1 in 1010.99%▲ 60.25836,924
7🇬🇧 Gatwick London 1 in 1030.97%▲ 70.25836,928
8🇫🇷 Charles de Gaulle Paris 1 in 1790.56%▲ 81.47732,322
9🇹🇷 Istanbul Istanbul 1 in 2310.43%▲ 92.26523,077
10🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 102.44313,848
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,852
12🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 122.64418,462
13🇸🇬 Changi Singapore 1 in 2810.36%▲ 132.75418,462
14🇨🇦 Pearson Toronto 1 in 2840.35%▲ 142.77313,851
15🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 152.83418,464
16🇬🇧 Stansted London 1 in 2930.34%▲ 162.8414,616
17🇶🇦 Hamad Doha 1 in 3370.30%▲ 173.1229,231
18🇺🇸 Dallas/Fort Worth Dallas 1 in 4040.25%▲ 183.43313,852
19🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 193.47313,846
20🇬🇧 Luton London 1 in 4880.20%▲ 203.7014,617
21🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 213.8629,231
22🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 223.99313,847
23🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 234.1414,617
24🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 244.1729,234
25🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 254.1914,615
26🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 264.2414,617
27🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 274.4014,617
28🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 284.5214,617
29🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 294.6014,616
+= Median 1 in 2920.34%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.73136,282
2Middle East1 in 6970.14%3.647234,815
3Europe1 in 7940.13%3.8013263,814
4North America1 in 9680.10%4.0219594,083
5Asia1 in 2,3290.04%4.5910349,639
6Oceania1 in 4,0180.02%4.761486
7Latin America1 in 5,0410.02%4.8152,412


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1370.73%0.255124,667
2🇰🇪 Kenya1 in 2120.47%0.5362,894
3🇮🇸 Iceland1 in 2220.45%0.7352,417
4🇮🇳 India1 in 2450.41%1.138440,464
5🇲🇦 Morocco1 in 2910.34%1.7362,906
6🇧🇪 Belgium1 in 3040.33%1.8741,923
7🇳🇵 Nepal1 in 4150.24%2.711481
8🇪🇸 Spain1 in 4520.22%2.902210,626
9🇮🇪 Ireland1 in 4590.22%2.93199,193
10🇫🇮 Finland1 in 5030.20%3.1152,414
11🇨🇦 Canada1 in 5750.17%3.352110,143
12🇦🇪 United Arab Emirates1 in 5860.17%3.38178,217
13🇫🇷 France1 in 5990.17%3.42125,792
14🇳🇱 Netherlands1 in 6200.16%3.4762,898
15🇵🇭 Philippines1 in 6590.15%3.5652,414
16🇱🇰 Sri Lanka1 in 6970.14%3.641485
17🇬🇧 United Kingdom1 in 8230.12%3.853215,502
18🇹🇷 Turkey1 in 8310.12%3.86157,245
19🇪🇬 Egypt1 in 8590.12%3.892966
20🇭🇺 Hungary1 in 1,0530.09%4.102963
21🇲🇽 Mexico1 in 1,1340.09%4.162962
22🇮🇹 Italy1 in 1,1490.09%4.1731,457
23🇲🇾 Malaysia1 in 1,1780.08%4.1952,411
24🇺🇸 United States1 in 1,2340.08%4.2317483,939
25🇬🇷 Greece1 in 1,5600.06%4.391482
26🇨🇭 Switzerland1 in 1,9770.05%4.521482
27🇪🇹 Ethiopia1 in 2,1960.05%4.571483
28🇹🇭 Thailand1 in 2,5740.04%4.631484
29🇦🇹 Austria1 in 2,6890.04%4.651486
30🇩🇪 Germany1 in 2,8080.04%4.6631,450
31🇸🇦 Saudi Arabia1 in 2,9430.03%4.682966
32🇸🇪 Sweden1 in 3,8480.03%4.751483
33🇸🇬 Singapore1 in 3,9180.03%4.762965
34🇦🇺 Australia1 in 4,0180.02%4.761486
35🇭🇰 Hong Kong1 in 4,0530.02%4.771485
36🇮🇩 Indonesia1 in 4,5580.02%4.791482
37🇧🇷 Brazil1 in 5,3260.02%4.822967
38🇨🇴 Colombia1 in 5,4990.02%4.831483
39🇨🇳 China1 in 14,1160.01%4.932968

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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