LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 821.22%▲ 10.255526,536
2🇶🇦 Qatar Airways 1 in 1370.73%▲ 20.385124,657
3🇺🇸 Frontier Airlines 1 in 1490.67%▲ 30.74178,258
4🇰🇪 Kenya Airways 1 in 2110.47%▲ 42.0062,914
5🇪🇸 Iberia 1 in 2140.47%▲ 52.03125,827
6🇮🇸 Icelandair 1 in 2220.45%▲ 62.1452,425
7🇮🇳 IndiGo 1 in 2440.41%▲ 72.402512,114
8🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 82.8262,907
9🇮🇪 Aer Lingus 1 in 2970.34%▲ 92.8762,899
10🇧🇪 Brussels Airlines 1 in 3020.33%▲ 102.9041,933
11🇨🇦 WestJet Airlines 1 in 3230.31%▲ 113.04125,799
12🇦🇪 Air Arabia 1 in 3610.28%▲ 123.2562,892
13🇵🇭 Cebu Pacific 1 in 3900.26%▲ 133.3841,931
14🇳🇵 Nepal Airlines 1 in 4120.24%▲ 143.461485
15🇬🇧 British Airways 1 in 4480.22%▲ 153.59199,190
16🇪🇸 Vueling 1 in 4510.22%▲ 163.6083,881
17🇺🇸 American Airlines 1 in 4590.22%▲ 173.626631,770
18🇮🇳 SpiceJet 1 in 4840.21%▲ 183.6941,937
19🇫🇮 Finnair 1 in 5030.20%▲ 193.7452,411
20🇨🇦 Air Transat 1 in 5740.17%▲ 203.902964
21🇦🇪 Etihad Airways 1 in 5900.17%▲ 213.9362,890
22🇫🇷 Air France 1 in 6020.17%▲ 223.95125,770
23🇳🇱 KLM 1 in 6220.16%▲ 233.9862,891
24🇲🇾 Malaysia Airlines 1 in 6620.15%▲ 244.0441,927
25🇺🇸 Delta Air Lines 1 in 6920.14%▲ 254.083918,871
26🇱🇰 SriLankan Airlines 1 in 6970.14%▲ 264.091485
27🇪🇸 Air Europa 1 in 7340.14%▲ 274.142963
28🇬🇧 Virgin Atlantic 1 in 7660.13%▲ 284.172963
29🇹🇷 Pegasus Airlines 1 in 7950.13%▲ 294.2031,450
30🇨🇦 Air Canada 1 in 8420.12%▲ 304.2573,394
31🇪🇬 EgyptAir 1 in 8610.12%▲ 314.262963
32🇹🇷 Turkish Airlines 1 in 8740.11%▲ 324.28125,785
33🇬🇧 Jet2 1 in 9040.11%▲ 334.3031,444
34🇬🇧 easyJet 1 in 9250.11%▲ 344.3283,872
35🇮🇪 Ryanair 1 in 1,0060.10%▲ 354.37136,307
36🇭🇺 Wizz Air 1 in 1,0460.10%▲ 364.392969
37🇲🇽 Aeromexico 1 in 1,1270.09%▲ 374.442968
38🇺🇸 United Airlines 1 in 1,1330.09%▲ 384.442110,100
39🇮🇹 ITA Airways 1 in 1,1560.09%▲ 394.4531,449
40🇺🇸 Southwest Airlines 1 in 1,2350.08%▲ 404.49188,672
41🇦🇪 Emirates 1 in 1,5550.06%▲ 414.5952,410
42🇬🇷 Aegean Airlines 1 in 1,5560.06%▲ 424.591484
43🇺🇸 JetBlue 1 in 1,5910.06%▲ 434.6052,414
44🇺🇸 Spirit Airlines 1 in 1,9410.05%▲ 444.672966
45🇨🇭 Swiss 1 in 1,9780.05%▲ 454.681481
46🇺🇸 Alaska Airlines 1 in 2,0400.05%▲ 464.6952,410
47🇵🇭 Philippine Airlines 1 in 2,1280.05%▲ 474.701484
48🇪🇹 Ethiopian Airlines 1 in 2,1880.05%▲ 484.711484
49🇹🇭 Thai Airways 1 in 2,5770.04%▲ 494.751483
50🇦🇹 Austrian Airlines 1 in 2,7150.04%▲ 504.771481
51🇩🇪 Lufthansa 1 in 2,8150.04%▲ 514.7831,446
52🇸🇦 Saudia 1 in 2,9270.03%▲ 524.782971
53🇺🇸 Allegiant Air 1 in 3,0670.03%▲ 534.791481
54🇸🇬 Singapore Airlines 1 in 3,6970.03%▲ 544.831482
55🇸🇪 SAS Scandinavia 1 in 3,8400.03%▲ 554.841484
56🇦🇺 Qantas 1 in 4,0410.02%▲ 564.841483
57🇭🇰 Cathay Pacific 1 in 4,0590.02%▲ 574.841484
58🇸🇬 Scoot 1 in 4,1670.02%▲ 584.851483
59🇮🇩 Garuda Indonesia 1 in 4,5410.02%▲ 594.861484
60🇧🇷 LATAM Brazil 1 in 4,6800.02%▲ 604.861483
61🇲🇾 Air Asia 1 in 5,3880.02%▲ 614.881482
62🇨🇴 Avianca 1 in 5,4800.02%▲ 624.881485
63🇧🇷 Azul 1 in 6,2200.02%▲ 634.901482
64🇨🇳 Air China 1 in 12,4060.01%▲ 644.951485
65🇨🇳 China Eastern 1 in 16,2670.01%▲ 654.961485
+= Median 1 in 9040.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,811
2🇬🇧 London City London 1 in 621.62%▲ 20.2514,617
3🇬🇧 Heathrow London 1 in 671.49%▲ 30.252196,961
4🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 40.251255,404
5🇬🇧 Gatwick London 1 in 751.33%▲ 50.251150,789
6🇧🇪 Brussels Brussels 1 in 801.26%▲ 60.25523,083
7🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 70.25732,314
8🇶🇦 Hamad Doha 1 in 1690.59%▲ 81.24418,468
9🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 92.44313,848
10🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 102.48523,079
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,849
12🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 122.64418,468
13🇺🇸 Denver Denver, CO 1 in 2780.36%▲ 132.72418,462
14🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 142.81418,463
15🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 152.83418,462
16🇬🇧 Stansted London 1 in 2930.34%▲ 162.8414,616
17🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 172.96418,466
18🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 183.2829,232
19🇸🇬 Changi Singapore 1 in 3750.27%▲ 193.31313,848
20🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 203.43313,846
21🇨🇦 Pearson Toronto 1 in 4260.24%▲ 213.5129,234
22🇪🇸 El Prat Barcelona 1 in 4280.23%▲ 223.5229,231
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 233.65418,467
24🇬🇧 Luton London 1 in 4880.20%▲ 243.7014,616
25🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 254.1914,616
26🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 264.2414,616
27🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 274.4014,617
28🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 284.5214,617
29🇺🇸 LAX Los Angeles 1 in 1,5290.07%▲ 294.5914,617
30🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 304.6314,616
+= Median 1 in 2920.34%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.73136,306
2Middle East1 in 7000.14%3.647234,784
3Europe1 in 7950.13%3.8013263,805
4North America1 in 9660.10%4.0219594,100
5Asia1 in 2,3310.04%4.5910349,766
6Oceania1 in 4,0410.02%4.761483
7Latin America1 in 5,0480.02%4.8152,417


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1370.73%0.255124,657
2🇰🇪 Kenya1 in 2110.47%0.5062,914
3🇮🇸 Iceland1 in 2220.45%0.7252,425
4🇮🇳 India1 in 2440.41%1.108440,587
5🇲🇦 Morocco1 in 2910.34%1.7362,907
6🇧🇪 Belgium1 in 3020.33%1.8541,933
7🇳🇵 Nepal1 in 4120.24%2.701485
8🇪🇸 Spain1 in 4510.22%2.892210,671
9🇮🇪 Ireland1 in 4580.22%2.93199,206
10🇫🇮 Finland1 in 5030.20%3.1152,411
11🇨🇦 Canada1 in 5740.17%3.352110,157
12🇦🇪 United Arab Emirates1 in 5900.17%3.39178,193
13🇫🇷 France1 in 6020.17%3.42125,770
14🇳🇱 Netherlands1 in 6220.16%3.4762,891
15🇵🇭 Philippines1 in 6590.15%3.5652,414
16🇱🇰 Sri Lanka1 in 6970.14%3.641485
17🇬🇧 United Kingdom1 in 8290.12%3.853215,469
18🇹🇷 Turkey1 in 8320.12%3.86157,235
19🇪🇬 Egypt1 in 8610.12%3.902963
20🇭🇺 Hungary1 in 1,0460.10%4.092969
21🇲🇽 Mexico1 in 1,1270.09%4.162968
22🇮🇹 Italy1 in 1,1560.09%4.1831,449
23🇲🇾 Malaysia1 in 1,1790.08%4.1952,409
24🇺🇸 United States1 in 1,2350.08%4.2317483,943
25🇬🇷 Greece1 in 1,5560.06%4.391484
26🇨🇭 Switzerland1 in 1,9780.05%4.521481
27🇪🇹 Ethiopia1 in 2,1880.05%4.571484
28🇹🇭 Thailand1 in 2,5770.04%4.631483
29🇦🇹 Austria1 in 2,7150.04%4.651481
30🇩🇪 Germany1 in 2,8150.04%4.6631,446
31🇸🇦 Saudi Arabia1 in 2,9270.03%4.682971
32🇸🇪 Sweden1 in 3,8400.03%4.751484
33🇸🇬 Singapore1 in 3,9180.03%4.762965
34🇦🇺 Australia1 in 4,0410.02%4.761483
35🇭🇰 Hong Kong1 in 4,0590.02%4.771484
36🇮🇩 Indonesia1 in 4,5410.02%4.791484
37🇧🇷 Brazil1 in 5,3410.02%4.822964
38🇨🇴 Colombia1 in 5,4800.02%4.831485
39🇨🇳 China1 in 14,0760.01%4.932971

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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