LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 36,620 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Frontier Airlines 1 in 1020.98%▼ 10.252512,042
2🇮🇳 Air India 1 in 1220.82%▼ 50.253717,811
3🇮🇳 IndiGo 1 in 1380.72%=0.424421,352
4🇪🇸 Iberia 1 in 1610.62%=1.07167,729
5🇮🇳 SpiceJet 1 in 1610.62%▼ 391.07125,809
6🇶🇦 Qatar Airways 1 in 1890.53%▼ 31.653717,855
7🇰🇪 Kenya Airways 1 in 2110.47%▼ 372.0062,913
8🇮🇪 Aer Lingus 1 in 2550.39%▲ 22.5273,370
9🇮🇸 Icelandair 1 in 2800.36%▼ 352.7341,923
10🇪🇸 Air Europa 1 in 2930.34%▲ 92.8452,413
11🇺🇸 Spirit Airlines 1 in 2980.34%▼ 332.88136,280
12🇦🇪 Etihad Airways 1 in 3530.28%▼ 233.21104,833
13🇨🇦 Air Canada 1 in 3680.27%▼ 183.28167,758
14🇹🇷 Pegasus Airlines 1 in 3990.25%▼ 83.4162,889
15🇨🇦 WestJet Airlines 1 in 4290.23%▼ 23.5394,365
16🇴🇲 Oman Air 1 in 4370.23%▲ 113.5583,870
17🇸🇦 Saudia 1 in 4540.22%▼ 13.61136,258
18🇬🇧 British Airways 1 in 4750.21%▼ 33.67188,661
19🇺🇸 United Airlines 1 in 5030.20%▼ 183.744722,775
20🇺🇸 Southwest Airlines 1 in 5060.20%▼ 203.754421,163
21🇳🇱 KLM 1 in 5320.19%▲ 53.8173,378
22🇺🇸 Alaska Airlines 1 in 5370.19%▼ 203.82199,159
23🇺🇸 American Airlines 1 in 5380.19%▼ 23.825627,130
24🇬🇧 Jet2 1 in 5390.19%▼ 53.8252,423
25🇪🇹 Ethiopian Airlines 1 in 5460.18%▼ 193.8441,943
26🇺🇸 Delta Air Lines 1 in 6020.17%▲ 153.954521,684
27🇪🇸 Vueling 1 in 6070.16%▲ 193.9662,887
28🇲🇾 Malaysia Airlines 1 in 6600.15%▲ 14.0441,933
29🇲🇾 Air Asia 1 in 6700.15%▲ 14.0683,873
30🇱🇰 SriLankan Airlines 1 in 7000.14%▼ 144.091483
31🇩🇪 Lufthansa 1 in 7650.13%▲ 14.17115,324
32🇦🇪 Emirates 1 in 8630.12%▲ 204.2794,343
33🇺🇸 JetBlue 1 in 8800.11%▼ 114.2894,367
34🇹🇷 Turkish Airlines 1 in 9510.11%=4.33115,313
35🇨🇭 Swiss 1 in 9820.10%▲ 164.352970
36🇿🇦 South African 1 in 1,0190.10%▼ 84.382965
37🇦🇪 Air Arabia 1 in 1,0820.09%▼ 74.412966
38🇲🇽 Aeromexico 1 in 1,1340.09%▼ 64.442962
39🇨🇦 Air Transat 1 in 1,1390.09%▼ 54.441486
40🇫🇷 Air France 1 in 1,1920.08%▲ 174.4762,913
41🇸🇬 Singapore Airlines 1 in 1,2290.08%▼ 34.4831,450
42🇸🇪 SAS Scandinavia 1 in 1,2840.08%▼ 24.5131,448
43🇹🇭 Thai Airways 1 in 1,2880.08%▲ 174.512966
44🇦🇺 Qantas 1 in 1,3470.07%▲ 64.5331,449
45🇮🇪 Ryanair 1 in 1,4620.07%▲ 14.5794,341
46🇮🇱 El Al 1 in 1,4660.07%▲ 364.571482
47🇬🇧 Virgin Atlantic 1 in 1,5270.07%▲ 34.591483
48🇬🇷 Aegean Airlines 1 in 1,5560.06%▲ 354.591484
49🇵🇭 Cebu Pacific 1 in 1,5630.06%▲ 354.591482
50🇪🇬 EgyptAir 1 in 1,7170.06%▲ 64.631483
51🇮🇹 ITA Airways 1 in 1,7270.06%▲ 184.632970
52🇻🇳 VietJet 1 in 1,7740.06%▲ 374.641485
53🇭🇰 Cathay Pacific 1 in 2,0260.05%▲ 144.692971
54🇭🇺 Wizz Air 1 in 2,0950.05%▲ 104.701484
55🇺🇸 Hawaiian Airlines 1 in 2,1070.05%▲ 354.701481
56🇬🇧 easyJet 1 in 2,4630.04%▲ 324.7431,453
57🇨🇴 Avianca 1 in 2,7590.04%▲ 144.772964
58🇺🇸 Allegiant Air 1 in 3,0590.03%▲ 264.791482
59🇵🇱 LOT Polish 1 in 3,1100.03%▲ 154.801484
60🇦🇺 Virgin Australia 1 in 3,2240.03%▲ 164.801481
61🇧🇷 GOL Airlines 1 in 3,7490.03%▲ 254.831484
62🇸🇬 Scoot 1 in 4,1500.02%▲ 184.851485
63🇮🇩 Garuda Indonesia 1 in 4,5520.02%▲ 224.861483
64🇧🇷 Azul 1 in 6,1950.02%▲ 204.901484
+= Median 1 in 8710.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇺🇸 Frontier Airlines
🥈
🇮🇳 Air India 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇧🇷 Azul
🥈
🇮🇩 Garuda Indonesia 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 293.49%▲ 10.2540184,659
2🇮🇳 Shivaji Mumbai 1 in 432.34%▲ 20.252092,325
3🇨🇦 Pearson Toronto 1 in 1700.59%▲ 31.28523,086
4🇧🇪 Brussels Brussels 1 in 1990.50%▲ 41.8229,233
5🇬🇧 Heathrow London 1 in 2020.50%▲ 51.86732,317
6🇬🇧 Gatwick London 1 in 2060.49%▲ 61.93418,466
7🇺🇸 John F. Kennedy New York City 1 in 2150.47%▲ 72.05523,086
8🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 82.64313,847
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,848
10🇬🇧 Stansted London 1 in 2930.34%▲ 102.8414,616
11🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 112.93523,077
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,232
13🇺🇸 Hartsfield–Jackson Atlanta 1 in 3760.27%▲ 133.32523,083
14🇺🇸 Liberty Newark, NJ 1 in 3930.25%▲ 143.3929,232
15🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 153.4129,232
16🇺🇸 Miami Miami 1 in 3990.25%▲ 163.4129,231
17🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 173.4814,617
18🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 183.8629,231
19🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 193.9129,234
20🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 203.9929,231
21🇦🇪 Dubai Dubai 1 in 7980.13%▲ 214.2129,233
22🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 224.2514,616
23🇺🇸 McCarran Las Vegas 1 in 8790.11%▲ 234.2814,616
24🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 244.3714,616
25🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 254.4814,616
26🇳🇱 Schiphol Amsterdam 1 in 1,2390.08%▲ 264.4914,617
+= Median 1 in 3840.26%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1North America1 in 5370.19%3.23286138,171
2Africa1 in 5460.18%3.26125,822
3Middle East1 in 5950.17%3.408139,090
4Europe1 in 9510.11%4.0012560,340
5Asia1 in 1,2290.08%4.2311756,581
6Oceania1 in 1,9000.05%4.5041,930
7Latin America1 in 3,1780.03%4.7062,893


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1380.72%0.259344,971
2🇶🇦 Qatar1 in 1890.53%0.253717,855
3🇰🇪 Kenya1 in 2110.47%0.5062,913
4🇮🇸 Iceland1 in 2800.36%1.6041,923
5🇪🇸 Spain1 in 2930.34%1.762713,029
6🇨🇦 Canada1 in 4290.23%2.792612,608
7🇮🇪 Ireland1 in 4350.23%2.81167,711
8🇴🇲 Oman1 in 4370.23%2.8283,870
9🇸🇦 Saudi Arabia1 in 4540.22%2.91136,258
10🇳🇱 Netherlands1 in 5320.19%3.2173,378
11🇺🇸 United States1 in 5370.19%3.23260125,563
12🇪🇹 Ethiopia1 in 5460.18%3.2641,943
13🇹🇷 Turkey1 in 5620.18%3.31178,201
14🇲🇾 Malaysia1 in 6650.15%3.57125,806
15🇱🇰 Sri Lanka1 in 7000.14%3.641483
16🇩🇪 Germany1 in 7650.13%3.76115,324
17🇬🇧 United Kingdom1 in 7970.13%3.812713,021
18🇦🇪 United Arab Emirates1 in 8630.12%3.902110,141
19🇨🇭 Switzerland1 in 9820.10%4.032970
20🇿🇦 South Africa1 in 1,0190.10%4.072965
21🇲🇽 Mexico1 in 1,1340.09%4.162962
22🇫🇷 France1 in 1,1920.08%4.2062,913
23🇸🇪 Sweden1 in 1,2840.08%4.2631,448
24🇹🇭 Thailand1 in 1,2880.08%4.262966
25🇮🇱 Israel1 in 1,4660.07%4.351482
26🇬🇷 Greece1 in 1,5560.06%4.391484
27🇵🇭 Philippines1 in 1,5630.06%4.391482
28🇪🇬 Egypt1 in 1,7170.06%4.451483
29🇮🇹 Italy1 in 1,7270.06%4.452970
30🇻🇳 Vietnam1 in 1,7740.06%4.461485
31🇸🇬 Singapore1 in 1,8970.05%4.5041,935
32🇦🇺 Australia1 in 1,9000.05%4.5041,930
33🇭🇰 Hong Kong1 in 2,0260.05%4.532971
34🇭🇺 Hungary1 in 2,0950.05%4.551484
35🇨🇴 Colombia1 in 2,7590.04%4.662964
36🇵🇱 Poland1 in 3,1100.03%4.691484
37🇮🇩 Indonesia1 in 4,5520.02%4.791483
38🇧🇷 Brazil1 in 4,6710.02%4.802967

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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