LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 7 days ago from 25,805 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 721.39%=0.256330,339
2🇺🇸 Frontier Airlines 1 in 1270.79%▼ 10.25209,667
3🇶🇦 Qatar Airways 1 in 1290.78%▼ 30.255426,232
4🇰🇪 Kenya Airways 1 in 1580.63%▼ 121.0083,885
5🇪🇸 Iberia 1 in 1850.54%▲ 11.57146,738
6🇮🇳 IndiGo 1 in 1900.53%▼ 51.673215,519
7🇲🇦 Royal Air Maroc 1 in 2190.46%▼ 92.1183,855
8🇮🇪 Aer Lingus 1 in 2230.45%▼ 82.1683,863
9🇮🇸 Icelandair 1 in 2230.45%▼ 72.1652,413
10🇨🇦 WestJet Airlines 1 in 2580.39%▲ 22.55157,257
11🇧🇪 Brussels Airlines 1 in 3010.33%▼ 52.9041,940
12🇦🇪 Air Arabia 1 in 3080.32%▼ 42.9573,390
13🇺🇸 American Airlines 1 in 3550.28%▲ 43.218541,146
14🇪🇸 Vueling 1 in 3630.28%▼ 23.26104,822
15🇮🇳 SpiceJet 1 in 3880.26%▼ 13.3752,417
16🇵🇭 Cebu Pacific 1 in 3910.26%=3.3841,924
17🇳🇵 Nepal Airlines 1 in 4140.24%▲ 13.471482
18🇬🇧 British Airways 1 in 4250.24%▲ 23.51209,683
19🇦🇪 Etihad Airways 1 in 4400.23%▲ 33.5683,877
20🇫🇮 Finnair 1 in 5030.20%▲ 43.7452,411
21🇬🇷 Aegean Airlines 1 in 5180.19%▲ 53.7831,454
22🇲🇾 Malaysia Airlines 1 in 5260.19%▲ 63.8052,424
23🇳🇱 KLM 1 in 5290.19%▲ 73.8073,400
24🇬🇧 Jet2 1 in 5410.18%▲ 83.8352,413
25🇫🇷 Air France 1 in 5510.18%▲ 93.85136,306
26🇨🇦 Air Transat 1 in 5700.18%▲ 103.892970
27🇺🇸 Delta Air Lines 1 in 5740.17%▲ 223.904722,761
28🇨🇦 Air Canada 1 in 5920.17%▲ 183.93104,825
29🇱🇰 SriLankan Airlines 1 in 6980.14%▲ 134.091484
30🇭🇺 Wizz Air 1 in 6990.14%▲ 144.0931,450
31🇪🇸 Air Europa 1 in 7320.14%▲ 154.132966
32🇬🇧 easyJet 1 in 7370.14%▲ 164.14104,855
33🇹🇷 Turkish Airlines 1 in 7450.13%▲ 204.15146,785
34🇲🇽 Aeromexico 1 in 7540.13%▲ 184.1631,446
35🇬🇧 Virgin Atlantic 1 in 7610.13%▲ 334.172970
36🇦🇪 Emirates 1 in 7770.13%▲ 244.18104,827
37🇹🇷 Pegasus Airlines 1 in 7950.13%▲ 214.2031,449
38🇺🇸 United Airlines 1 in 8180.12%▲ 244.232913,997
39🇪🇬 EgyptAir 1 in 8540.12%▲ 234.262971
40🇮🇹 ITA Airways 1 in 8700.11%▲ 244.2741,924
41🇺🇸 Southwest Airlines 1 in 8840.11%▲ 254.282512,109
42🇸🇬 Singapore Airlines 1 in 9220.11%▲ 354.3141,933
43🇮🇪 Ryanair 1 in 9420.11%▲ 284.33146,736
44🇲🇾 Batik Air Malaysia 1 in 1,0440.10%▲ 284.391486
45🇵🇭 Philippine Airlines 1 in 1,0660.09%▲ 294.412966
46🇩🇪 Lufthansa 1 in 1,2050.08%▲ 304.4773,378
47🇹🇭 Thai Airways 1 in 1,2830.08%▲ 314.512970
48🇺🇸 Spirit Airlines 1 in 1,2900.08%▲ 324.5131,453
49🇺🇸 JetBlue 1 in 1,3200.08%▲ 334.5262,910
50🇻🇳 VietJet 1 in 1,7770.06%▲ 344.641484
51🇨🇭 Swiss 1 in 1,9690.05%▲ 354.681484
52🇺🇸 Alaska Airlines 1 in 2,0380.05%▲ 364.6952,413
53🇺🇸 Hawaiian Airlines 1 in 2,0930.05%▲ 374.701484
54🇪🇹 Ethiopian Airlines 1 in 2,2010.05%▲ 384.711482
55🇲🇾 Air Asia 1 in 2,6750.04%▲ 394.762971
56🇦🇹 Austrian Airlines 1 in 2,7050.04%▲ 404.771483
57🇸🇦 Saudia 1 in 2,9380.03%▲ 414.782968
58🇺🇸 Allegiant Air 1 in 3,0580.03%▲ 424.791482
59🇸🇪 SAS Scandinavia 1 in 3,8300.03%▲ 434.831485
60🇨🇱 LATAM Chile 1 in 3,9290.03%▲ 444.841481
61🇦🇺 Qantas 1 in 4,0230.02%▲ 454.841485
62🇭🇰 Cathay Pacific 1 in 4,0850.02%▲ 464.841481
63🇸🇬 Scoot 1 in 4,1560.02%▲ 474.851484
64🇮🇩 Garuda Indonesia 1 in 4,5460.02%▲ 484.861483
65🇧🇷 LATAM Brazil 1 in 4,6500.02%▲ 494.861486
66🇨🇴 Avianca 1 in 5,4910.02%▲ 504.881484
67🇧🇷 Azul 1 in 6,1840.02%▲ 514.901484
68🇨🇳 Air China 1 in 12,4290.01%▲ 524.951485
69🇨🇳 China Eastern 1 in 16,4220.01%▲ 534.961481
+= Median 1 in 7610.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇺🇸 Frontier Airlines 		                  🥉
🇶🇦 Qatar Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 London City London 1 in 621.62%▲ 10.2514,616
2🇬🇧 Heathrow London 1 in 781.28%▲ 20.251883,078
3🇮🇳 Gandhi Delhi 1 in 821.22%▲ 30.251464,632
4🇬🇧 Gatwick London 1 in 821.21%▲ 40.251046,160
5🇮🇳 Shivaji Mumbai 1 in 1220.82%▲ 50.25732,308
6🇬🇧 Stansted London 1 in 1470.68%▲ 60.6829,232
7🇧🇪 Brussels Brussels 1 in 1990.50%▲ 71.8229,234
8🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 81.87418,470
9🇶🇦 Hamad Doha 1 in 2250.44%▲ 92.18313,848
10🇳🇱 Schiphol Amsterdam 1 in 2480.40%▲ 102.45523,078
11🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 112.48523,078
12🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 122.64313,849
13🇸🇬 Changi Singapore 1 in 2810.36%▲ 132.75418,467
14🇺🇸 John F. Kennedy New York City 1 in 3580.28%▲ 143.23313,847
15🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 153.2829,232
16🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 163.29313,847
17🇮🇹 Fiumicino Rome 1 in 3710.27%▲ 173.2929,231
18🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 183.37313,848
19🇺🇸 Dallas/Fort Worth Dallas 1 in 4050.25%▲ 193.43313,848
20🇨🇦 Pearson Toronto 1 in 4260.24%▲ 203.5129,234
21🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 213.5229,234
22🇬🇧 Luton London 1 in 4880.20%▲ 223.7014,616
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,617
24🇺🇸 Miami Miami 1 in 7970.13%▲ 244.2114,617
25🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 254.2414,617
26🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 264.3329,234
27🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 274.4014,616
28🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 284.4514,616
29🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 294.5214,617
30🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 304.6314,617
+= Median 1 in 3690.27%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2190.46%0.67178,222
2Middle East1 in 5620.18%3.318340,264
3Europe1 in 6990.14%3.6415675,407
4North America1 in 8180.12%3.84249120,474
5Asia1 in 1,0550.09%4.1012861,814
6Oceania1 in 4,0230.02%4.761485
7Latin America1 in 4,6500.02%4.8073,381


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1290.78%0.255426,232
2🇰🇪 Kenya1 in 1580.63%0.2583,885
3🇮🇳 India1 in 1900.53%0.2510048,275
4🇲🇦 Morocco1 in 2190.46%0.6783,855
5🇮🇸 Iceland1 in 2230.45%0.7452,413
6🇧🇪 Belgium1 in 3010.33%1.8441,940
7🇮🇪 Ireland1 in 3600.28%2.362210,599
8🇪🇸 Spain1 in 3630.28%2.382612,525
9🇳🇵 Nepal1 in 4140.24%2.711482
10🇦🇪 United Arab Emirates1 in 4400.23%2.842512,094
11🇫🇮 Finland1 in 5030.20%3.1152,411
12🇬🇷 Greece1 in 5180.19%3.1631,454
13🇳🇱 Netherlands1 in 5290.19%3.2073,400
14🇫🇷 France1 in 5510.18%3.27136,306
15🇨🇦 Canada1 in 5700.18%3.332713,051
16🇵🇭 Philippines1 in 5720.17%3.3462,890
17🇬🇧 United Kingdom1 in 6240.16%3.483717,920
18🇱🇰 Sri Lanka1 in 6980.14%3.641484
19🇭🇺 Hungary1 in 6990.14%3.6431,450
20🇲🇽 Mexico1 in 7540.13%3.7431,446
21🇹🇷 Turkey1 in 7690.13%3.76178,235
22🇪🇬 Egypt1 in 8540.12%3.892971
23🇮🇹 Italy1 in 8700.11%3.9141,924
24🇲🇾 Malaysia1 in 1,0440.10%4.0983,880
25🇺🇸 United States1 in 1,0490.10%4.09222107,423
26🇩🇪 Germany1 in 1,2050.08%4.2173,378
27🇹🇭 Thailand1 in 1,2830.08%4.262970
28🇸🇬 Singapore1 in 1,5090.07%4.3752,417
29🇻🇳 Vietnam1 in 1,7770.06%4.471484
30🇨🇭 Switzerland1 in 1,9690.05%4.521484
31🇪🇹 Ethiopia1 in 2,2010.05%4.571482
32🇦🇹 Austria1 in 2,7050.04%4.651483
33🇸🇦 Saudi Arabia1 in 2,9380.03%4.682968
34🇸🇪 Sweden1 in 3,8300.03%4.751485
35🇨🇱 Chile1 in 3,9290.03%4.761481
36🇦🇺 Australia1 in 4,0230.02%4.761485
37🇭🇰 Hong Kong1 in 4,0850.02%4.771481
38🇮🇩 Indonesia1 in 4,5460.02%4.791483
39🇧🇷 Brazil1 in 5,3090.02%4.822970
40🇨🇴 Colombia1 in 5,4910.02%4.831484
41🇨🇳 China1 in 14,1490.01%4.932965

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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