A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 26	3.90%	=	0.25	238	115,185
2	🇮🇳 Air India	1 in 48	2.09%	▼ 2	0.25	94	45,597
3	🇪🇸 Iberia	1 in 70	1.44%	▲ 1	0.25	37	17,870
4	🇮🇳 SpiceJet	1 in 114	0.87%	▼ 5	0.25	17	8,195
5	🇱🇰 SriLankan Airlines	1 in 117	0.85%	▼ 6	0.25	6	2,887
6	🇿🇦 South African	1 in 128	0.78%	▼ 1	0.25	16	7,704
7	🇨🇦 WestJet Airlines	1 in 139	0.72%	▲ 2	0.45	28	13,464
8	🇹🇷 Pegasus Airlines	1 in 141	0.71%	▲ 5	0.51	17	8,175
9	🇺🇸 Frontier Airlines	1 in 141	0.71%	▲ 3	0.51	18	8,719
10	🇦🇪 Emirates	1 in 149	0.67%	▼ 17	0.76	52	25,109
11	🇬🇧 British Airways	1 in 174	0.57%	▲ 1	1.37	49	23,626
12	🇧🇭 Gulf Air	1 in 175	0.57%	▼ 7	1.39	6	2,891
13	🇮🇪 Aer Lingus	1 in 179	0.56%	▲ 1	1.45	10	4,818
14	🇨🇴 Avianca	1 in 189	0.53%	▼ 3	1.65	29	14,076
15	🇳🇱 KLM	1 in 197	0.51%	▲ 7	1.78	19	9,138
16	🇪🇹 Ethiopian Airlines	1 in 198	0.50%	▲ 3	1.81	11	5,341
17	🇶🇦 Qatar Airways	1 in 232	0.43%	▲ 3	2.27	30	14,570
18	🇨🇦 Air Canada	1 in 236	0.42%	▼ 2	2.32	25	12,102
19	🇪🇬 EgyptAir	1 in 285	0.35%	▲ 3	2.78	6	2,907
20	🇺🇸 American Airlines	1 in 288	0.35%	▼ 6	2.80	105	50,754
21	🇰🇪 Kenya Airways	1 in 317	0.32%	▲ 6	3.00	4	1,940
22	🇲🇽 Aeromexico	1 in 321	0.31%	▼ 3	3.03	7	3,394
23	🇵🇰 Pakistan International Airlines	1 in 348	0.29%	▲ 5	3.18	3	1,456
24	🇪🇸 Vueling	1 in 361	0.28%	▲ 1	3.24	10	4,856
25	🇪🇸 Air Europa	1 in 364	0.27%	▲ 1	3.26	4	1,943
26	🇲🇾 Malaysia Airlines	1 in 375	0.27%	▼ 25	3.31	7	3,400
27	🇫🇷 Air France	1 in 379	0.26%	▼ 1	3.33	19	9,156
28	🇨🇦 Air Transat	1 in 380	0.26%	▼ 31	3.33	3	1,455
29	🇬🇧 Virgin Atlantic	1 in 382	0.26%	▼ 10	3.34	4	1,928
30	🇵🇭 Cebu Pacific	1 in 389	0.26%	▼ 10	3.37	4	1,934
31	🇬🇧 easyJet	1 in 392	0.26%	▼ 1	3.38	19	9,137
32	🇺🇸 United Airlines	1 in 421	0.24%	▼ 3	3.50	56	27,181
33	🇦🇷 Aerolineas Argentinas	1 in 459	0.22%	▼ 10	3.62	4	1,942
34	🇺🇸 Spirit Airlines	1 in 483	0.21%	▲ 4	3.69	8	3,883
35	🇴🇲 Oman Air	1 in 499	0.20%	▲ 2	3.73	7	3,390
36	🇦🇪 Etihad Airways	1 in 502	0.20%	▼ 6	3.74	7	3,396
37	🇫🇮 Finnair	1 in 503	0.20%	▲ 15	3.74	5	2,413
38	🇮🇸 Icelandair	1 in 555	0.18%	▲ 17	3.86	2	969
39	🇸🇬 Singapore Airlines	1 in 614	0.16%	▼ 15	3.97	6	2,903
40	🇸🇪 SAS Scandinavia	1 in 643	0.16%	▲ 11	4.02	6	2,891
41	🇺🇸 Delta Air Lines	1 in 657	0.15%	=	4.04	41	19,876
42	🇺🇸 Southwest Airlines	1 in 690	0.14%	▲ 5	4.08	32	15,516
43	🇺🇸 Hawaiian Airlines	1 in 696	0.14%	▼ 3	4.09	3	1,456
44	🇩🇪 Lufthansa	1 in 702	0.14%	▲ 6	4.10	12	5,796
45	🇦🇪 Air Arabia	1 in 722	0.14%	▼ 14	4.12	3	1,447
46	🇸🇦 Saudia	1 in 735	0.14%	▼ 13	4.14	8	3,867
47	🇯🇴 Royal Jordanian	1 in 766	0.13%	▼ 12	4.17	1	481
48	🇳🇴 Norwegian	1 in 781	0.13%	▲ 14	4.19	3	1,456
49	🇹🇭 Thai Airways	1 in 854	0.12%	▲ 13	4.26	3	1,457
50	🇮🇪 Ryanair	1 in 874	0.11%	▲ 1	4.28	15	7,260
51	🇨🇭 Swiss	1 in 987	0.10%	▲ 20	4.36	2	965
52	🇺🇸 JetBlue	1 in 989	0.10%	=	4.36	8	3,884
53	🇺🇸 Alaska Airlines	1 in 1,013	0.10%	▲ 9	4.37	10	4,853
54	🇹🇷 Turkish Airlines	1 in 1,044	0.10%	▲ 4	4.39	10	4,841
55	🇭🇺 Wizz Air	1 in 1,047	0.10%	▲ 7	4.40	2	969
56	🇧🇷 GOL Airlines	1 in 1,252	0.08%	▲ 1	4.49	3	1,448
57	🇵🇦 COPA Airlines	1 in 1,450	0.07%	▼ 2	4.56	2	965
58	🇺🇸 Allegiant Air	1 in 1,529	0.07%	▼ 1	4.59	2	965
59	🇬🇷 Aegean Airlines	1 in 1,556	0.06%	=	4.59	1	484
60	🇧🇷 LATAM Brazil	1 in 1,560	0.06%	▲ 3	4.59	3	1,447
61	🇲🇾 Air Asia	1 in 1,786	0.06%	▲ 3	4.65	3	1,453
62	🇨🇱 LATAM Chile	1 in 1,948	0.05%	▲ 3	4.67	2	970
63	🇦🇪 flydubai	1 in 1,965	0.05%	▲ 4	4.68	1	485
64	🇧🇷 Azul	1 in 2,060	0.05%	▲ 19	4.69	3	1,454
65	🇸🇬 Scoot	1 in 2,091	0.05%	▲ 18	4.70	2	963
66	🇵🇭 Philippine Airlines	1 in 2,136	0.05%	▲ 7	4.70	1	482
67	🇬🇧 Jet2	1 in 2,713	0.04%	▲ 8	4.77	1	481
68	🇮🇹 ITA Airways	1 in 3,471	0.03%	▲ 15	4.82	1	482
69	🇭🇰 Cathay Pacific	1 in 4,090	0.02%	▲ 13	4.85	1	481
+=	Median					1 in 499	0.20%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 29	3.40%	▲ 1	0.25	29	133,902
2	🇮🇳 Gandhi	Delhi	1 in 41	2.44%	▲ 2	0.25	28	129,287
3	🇳🇱 Schiphol	Amsterdam	1 in 59	1.69%	▲ 3	0.25	21	96,950
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,849
5	🇬🇧 Heathrow	London	1 in 128	0.78%	▲ 5	0.25	11	50,785
6	🇲🇽 Juárez	Mexico City	1 in 135	0.74%	▲ 6	0.30	6	27,701
7	🇶🇦 Hamad	Doha	1 in 169	0.59%	▲ 7	1.25	4	18,463
8	🇨🇦 Pearson	Toronto	1 in 170	0.59%	▲ 8	1.28	5	23,080
9	🇨🇭 Zurich	Zurich	1 in 174	0.57%	▲ 9	1.37	3	13,848
10	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 10	2.61	3	13,847
11	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 11	2.64	3	13,851
12	🇬🇧 Gatwick	London	1 in 275	0.36%	▲ 12	2.69	3	13,851
13	🇭🇺 Budapest	Budapest	1 in 293	0.34%	▲ 13	2.84	1	4,617
14	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 14	2.98	4	18,463
15	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 15	3.12	3	13,850
16	🇧🇪 Brussels	Brussels	1 in 398	0.25%	▲ 16	3.41	1	4,616
17	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 17	3.48	1	4,617
18	🇬🇧 Luton	London	1 in 488	0.20%	▲ 18	3.70	1	4,616
19	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 19	3.82	2	9,234
20	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 20	3.87	2	9,234
21	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 21	3.96	2	9,233
22	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 22	4.14	1	4,617
23	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 23	4.19	1	4,615
24	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 24	4.21	1	4,617
25	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 25	4.26	1	4,617
26	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 26	4.33	2	9,232
27	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 27	4.46	1	4,616
28	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 28	4.52	1	4,616
29	🇺🇸 O'Hare	Chicago	1 in 1,444	0.07%	▲ 29	4.56	1	4,616
30	🇺🇸 LAX	Los Angeles	1 in 1,529	0.07%	▲ 30	4.59	1	4,617
31	🇦🇪 Dubai	Dubai	1 in 1,596	0.06%	▲ 31	4.60	1	4,617
+=	Median						1 in 398	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 198	0.50%	0.25	31	14,985
2	Asia	1 in 389	0.26%	2.56	385	186,391
3	North America	1 in 483	0.21%	3.03	339	164,106
4	Middle East	1 in 500	0.20%	3.10	121	58,543
5	Europe	1 in 528	0.19%	3.20	248	119,652
6	Latin America	1 in 1,344	0.07%	4.29	53	25,696

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 48	2.09%	0.25	349	168,976
2	🇱🇰 Sri Lanka	1 in 117	0.85%	0.25	6	2,887
3	🇿🇦 South Africa	1 in 128	0.78%	0.25	16	7,704
4	🇧🇭 Bahrain	1 in 175	0.57%	0.25	6	2,891
5	🇨🇴 Colombia	1 in 189	0.53%	0.25	29	14,076
6	🇳🇱 Netherlands	1 in 197	0.51%	0.25	19	9,138
7	🇪🇹 Ethiopia	1 in 198	0.50%	0.25	11	5,341
8	🇶🇦 Qatar	1 in 232	0.43%	0.90	30	14,570
9	🇨🇦 Canada	1 in 236	0.42%	0.98	56	27,021
10	🇹🇷 Turkey	1 in 248	0.40%	1.18	27	13,015
11	🇪🇬 Egypt	1 in 285	0.35%	1.67	6	2,907
12	🇮🇪 Ireland	1 in 297	0.34%	1.80	25	12,077
13	🇰🇪 Kenya	1 in 317	0.32%	2.00	4	1,940
14	🇲🇽 Mexico	1 in 321	0.31%	2.04	7	3,394
15	🇵🇰 Pakistan	1 in 348	0.29%	2.27	3	1,456
16	🇪🇸 Spain	1 in 361	0.28%	2.37	51	24,668
17	🇫🇷 France	1 in 379	0.26%	2.50	19	9,156
18	🇬🇧 United Kingdom	1 in 387	0.26%	2.55	73	35,172
19	🇦🇷 Argentina	1 in 459	0.22%	2.93	4	1,942
20	🇴🇲 Oman	1 in 499	0.20%	3.09	7	3,390
21	🇫🇮 Finland	1 in 503	0.20%	3.11	5	2,413
22	🇮🇸 Iceland	1 in 555	0.18%	3.29	2	969
23	🇦🇪 United Arab Emirates	1 in 592	0.17%	3.40	63	30,437
24	🇲🇾 Malaysia	1 in 620	0.16%	3.47	10	4,853
25	🇸🇪 Sweden	1 in 643	0.16%	3.52	6	2,891
26	🇵🇭 Philippines	1 in 658	0.15%	3.56	5	2,416
27	🇺🇸 United States	1 in 673	0.15%	3.59	283	137,085
28	🇩🇪 Germany	1 in 702	0.14%	3.65	12	5,796
29	🇸🇦 Saudi Arabia	1 in 735	0.14%	3.71	8	3,867
30	🇯🇴 Jordan	1 in 766	0.13%	3.76	1	481
31	🇳🇴 Norway	1 in 781	0.13%	3.78	3	1,456
32	🇹🇭 Thailand	1 in 854	0.12%	3.89	3	1,457
33	🇸🇬 Singapore	1 in 949	0.11%	4.00	8	3,866
34	🇨🇭 Switzerland	1 in 987	0.10%	4.04	2	965
35	🇭🇺 Hungary	1 in 1,047	0.10%	4.09	2	969
36	🇵🇦 Panama	1 in 1,450	0.07%	4.34	2	965
37	🇬🇷 Greece	1 in 1,556	0.06%	4.39	1	484
38	🇧🇷 Brazil	1 in 1,560	0.06%	4.39	9	4,349
39	🇨🇱 Chile	1 in 1,948	0.05%	4.51	2	970
40	🇮🇹 Italy	1 in 3,471	0.03%	4.73	1	482
41	🇭🇰 Hong Kong	1 in 4,090	0.02%	4.77	1	481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇭🇰 Cathay Pacific
🥈 🇮🇹 ITA Airways		🥉 🇬🇧 Jet2

🧳💨 Luggage Losers