LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 25,845 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 821.22%▲ 10.255526,607
2🇶🇦 Qatar Airways 1 in 1370.73%▲ 20.375124,703
3🇺🇸 Frontier Airlines 1 in 1500.67%▲ 30.77178,217
4🇰🇪 Kenya Airways 1 in 2130.47%▲ 42.0262,887
5🇪🇸 Iberia 1 in 2140.47%▲ 52.03125,827
6🇮🇸 Icelandair 1 in 2240.45%▲ 62.1752,406
7🇮🇳 IndiGo 1 in 2440.41%▲ 72.412512,084
8🇲🇦 Royal Air Maroc 1 in 2910.34%▲ 82.8262,906
9🇮🇪 Aer Lingus 1 in 2970.34%▲ 92.8762,895
10🇧🇪 Brussels Airlines 1 in 3020.33%▲ 102.9141,930
11🇨🇦 WestJet Airlines 1 in 3230.31%▲ 113.04125,794
12🇦🇪 Air Arabia 1 in 3590.28%▲ 123.2462,907
13🇵🇭 Cebu Pacific 1 in 3880.26%▲ 133.3741,939
14🇳🇵 Nepal Airlines 1 in 4140.24%▲ 143.471483
15🇬🇧 British Airways 1 in 4470.22%▲ 153.58199,220
16🇪🇸 Vueling 1 in 4520.22%▲ 163.6083,874
17🇺🇸 American Airlines 1 in 4570.22%▲ 173.616631,942
18🇮🇳 SpiceJet 1 in 4850.21%▲ 183.6941,934
19🇫🇮 Finnair 1 in 5040.20%▲ 193.7452,408
20🇨🇦 Air Transat 1 in 5710.18%▲ 203.892968
21🇦🇪 Etihad Airways 1 in 5900.17%▲ 213.9362,892
22🇫🇷 Air France 1 in 6000.17%▲ 223.94125,790
23🇳🇱 KLM 1 in 6220.16%▲ 233.9862,892
24🇲🇾 Malaysia Airlines 1 in 6600.15%▲ 244.0441,933
25🇺🇸 Delta Air Lines 1 in 6960.14%▲ 254.093918,750
26🇱🇰 SriLankan Airlines 1 in 7000.14%▲ 264.101483
27🇪🇸 Air Europa 1 in 7340.14%▲ 274.142963
28🇬🇧 Virgin Atlantic 1 in 7600.13%▲ 284.172971
29🇹🇷 Pegasus Airlines 1 in 7910.13%▲ 294.2031,457
30🇨🇦 Air Canada 1 in 8450.12%▲ 304.2573,383
31🇪🇬 EgyptAir 1 in 8560.12%▲ 314.262969
32🇹🇷 Turkish Airlines 1 in 8690.12%▲ 324.27125,815
33🇬🇧 Jet2 1 in 8990.11%▲ 334.3031,452
34🇬🇧 easyJet 1 in 9280.11%▲ 344.3283,856
35🇮🇪 Ryanair 1 in 1,0100.10%▲ 354.37136,281
36🇭🇺 Wizz Air 1 in 1,0490.10%▲ 364.402967
37🇺🇸 United Airlines 1 in 1,1240.09%▲ 374.442110,182
38🇲🇽 Aeromexico 1 in 1,1300.09%▲ 384.442966
39🇮🇹 ITA Airways 1 in 1,1520.09%▲ 394.4531,454
40🇺🇸 Southwest Airlines 1 in 1,2250.08%▲ 404.48188,742
41🇦🇪 Emirates 1 in 1,5530.06%▲ 414.5952,413
42🇬🇷 Aegean Airlines 1 in 1,5600.06%▲ 424.591483
43🇺🇸 JetBlue 1 in 1,5920.06%▲ 434.6052,413
44🇺🇸 Spirit Airlines 1 in 1,9410.05%▲ 444.672966
45🇨🇭 Swiss 1 in 1,9650.05%▲ 454.681485
46🇺🇸 Alaska Airlines 1 in 2,0260.05%▲ 464.6952,426
47🇵🇭 Philippine Airlines 1 in 2,1200.05%▲ 474.701486
48🇪🇹 Ethiopian Airlines 1 in 2,1860.05%▲ 484.711485
49🇹🇭 Thai Airways 1 in 2,5780.04%▲ 494.751483
50🇦🇹 Austrian Airlines 1 in 2,6930.04%▲ 504.761485
51🇩🇪 Lufthansa 1 in 2,8090.04%▲ 514.7731,449
52🇸🇦 Saudia 1 in 2,9390.03%▲ 524.782967
53🇺🇸 Allegiant Air 1 in 3,0570.03%▲ 534.791482
54🇸🇬 Singapore Airlines 1 in 3,6960.03%▲ 544.831482
55🇸🇪 SAS Scandinavia 1 in 3,8650.03%▲ 554.841481
56🇦🇺 Qantas 1 in 4,0360.02%▲ 564.841483
57🇭🇰 Cathay Pacific 1 in 4,0620.02%▲ 574.841484
58🇸🇬 Scoot 1 in 4,1600.02%▲ 584.851484
59🇮🇩 Garuda Indonesia 1 in 4,5620.02%▲ 594.861482
60🇧🇷 LATAM Brazil 1 in 4,6970.02%▲ 604.871481
61🇲🇾 Air Asia 1 in 5,3850.02%▲ 614.881482
62🇨🇴 Avianca 1 in 5,5160.02%▲ 624.891482
63🇧🇷 Azul 1 in 6,2250.02%▲ 634.901481
64🇨🇳 Air China 1 in 12,5040.01%▲ 644.951482
65🇨🇳 China Eastern 1 in 16,3920.01%▲ 654.961482
+= Median 1 in 8990.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇶🇦 Qatar Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇨🇳 Air China 		                  🥉
🇧🇷 Azul


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 482.09%▲ 10.2524110,811
2🇬🇧 Heathrow London 1 in 711.42%▲ 20.252092,335
3🇮🇳 Shivaji Mumbai 1 in 711.41%▲ 30.251255,392
4🇬🇧 Gatwick London 1 in 751.33%▲ 40.251150,772
5🇧🇪 Brussels Brussels 1 in 801.26%▲ 50.25523,083
6🇲🇽 Juárez Mexico City 1 in 1160.87%▲ 60.25732,315
7🇶🇦 Hamad Doha 1 in 2250.44%▲ 72.18313,849
8🇮🇹 Fiumicino Rome 1 in 2470.40%▲ 82.44313,850
9🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 92.48523,086
10🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 102.64313,847
11🇺🇸 John F. Kennedy New York City 1 in 2690.37%▲ 112.64418,470
12🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 122.81418,468
13🇩🇪 Frankfurt Frankfurt 1 in 2920.34%▲ 132.83418,462
14🇬🇧 Stansted London 1 in 2930.34%▲ 142.8414,616
15🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 152.96418,467
16🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 163.2829,235
17🇸🇬 Changi Singapore 1 in 3750.27%▲ 173.31313,851
18🇪🇸 El Prat Barcelona 1 in 4280.23%▲ 183.5229,231
19🇬🇧 Luton London 1 in 4880.20%▲ 193.7014,616
20🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 203.8629,234
21🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 213.9629,231
22🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 223.99313,847
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,616
24🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 244.2414,617
25🇨🇦 Pearson Toronto 1 in 8510.12%▲ 254.2614,616
26🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 264.4014,617
27🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 274.5214,617
28🇺🇸 LAX Los Angeles 1 in 1,5290.07%▲ 284.5914,617
29🇨🇳 Capital Beijing 1 in 1,7330.06%▲ 294.6314,617
+= Median 1 in 3100.32%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2910.34%1.73136,278
2Middle East1 in 6980.14%3.647234,851
3Europe1 in 7910.13%3.8013263,841
4North America1 in 9650.10%4.0219594,267
5Asia1 in 2,3270.04%4.5910349,809
6Oceania1 in 4,0360.02%4.761483
7Latin America1 in 5,0730.02%4.8152,410


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇶🇦 Qatar1 in 1370.73%0.255124,703
2🇰🇪 Kenya1 in 2130.47%0.5462,887
3🇮🇸 Iceland1 in 2240.45%0.7552,406
4🇮🇳 India1 in 2440.41%1.118440,626
5🇲🇦 Morocco1 in 2910.34%1.7362,906
6🇧🇪 Belgium1 in 3020.33%1.8641,930
7🇳🇵 Nepal1 in 4140.24%2.701483
8🇪🇸 Spain1 in 4520.22%2.902210,664
9🇮🇪 Ireland1 in 4590.22%2.93199,177
10🇫🇮 Finland1 in 5040.20%3.1152,408
11🇨🇦 Canada1 in 5710.18%3.342110,145
12🇦🇪 United Arab Emirates1 in 5900.17%3.39178,212
13🇫🇷 France1 in 6000.17%3.42125,790
14🇳🇱 Netherlands1 in 6220.16%3.4762,892
15🇵🇭 Philippines1 in 6560.15%3.5552,425
16🇱🇰 Sri Lanka1 in 7000.14%3.641483
17🇬🇧 United Kingdom1 in 8240.12%3.853215,499
18🇹🇷 Turkey1 in 8280.12%3.85157,272
19🇪🇬 Egypt1 in 8560.12%3.892969
20🇭🇺 Hungary1 in 1,0490.10%4.092967
21🇲🇽 Mexico1 in 1,1300.09%4.162966
22🇮🇹 Italy1 in 1,1520.09%4.1731,454
23🇲🇾 Malaysia1 in 1,1750.09%4.1952,415
24🇺🇸 United States1 in 1,2250.08%4.2217484,121
25🇬🇷 Greece1 in 1,5600.06%4.391483
26🇨🇭 Switzerland1 in 1,9650.05%4.521485
27🇪🇹 Ethiopia1 in 2,1860.05%4.571485
28🇹🇭 Thailand1 in 2,5780.04%4.631483
29🇦🇹 Austria1 in 2,6930.04%4.651485
30🇩🇪 Germany1 in 2,8090.04%4.6631,449
31🇸🇦 Saudi Arabia1 in 2,9390.03%4.682967
32🇸🇪 Sweden1 in 3,8650.03%4.751481
33🇸🇬 Singapore1 in 3,9150.03%4.762966
34🇦🇺 Australia1 in 4,0360.02%4.761483
35🇭🇰 Hong Kong1 in 4,0620.02%4.771484
36🇮🇩 Indonesia1 in 4,5620.02%4.791482
37🇧🇷 Brazil1 in 5,3540.02%4.822962
38🇨🇴 Colombia1 in 5,5160.02%4.831482
39🇨🇳 China1 in 14,1860.01%4.932963

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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