A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Iberia	1 in 69	1.44%	▲ 1	0.25	37	17,955
2	🇮🇪 Aer Lingus	1 in 112	0.89%	▲ 2	0.25	16	7,694
3	🇮🇳 Air India	1 in 156	0.64%	▲ 3	0.93	29	14,012
4	🇬🇧 British Airways	1 in 157	0.64%	▲ 4	0.97	54	26,199
5	🇮🇳 IndiGo	1 in 164	0.61%	▲ 5	1.14	37	17,962
6	🇺🇸 Frontier Airlines	1 in 169	0.59%	▲ 6	1.26	15	7,266
7	🇪🇸 Vueling	1 in 182	0.55%	▲ 7	1.52	20	9,615
8	🇿🇦 South African	1 in 226	0.44%	▲ 8	2.20	9	4,350
9	🇭🇺 Wizz Air	1 in 234	0.43%	▲ 9	2.30	9	4,330
10	🇨🇦 Air Canada	1 in 237	0.42%	▲ 10	2.33	25	12,049
11	🇮🇳 SpiceJet	1 in 242	0.41%	▲ 11	2.38	8	3,880
12	🇪🇸 Air Europa	1 in 243	0.41%	▲ 12	2.40	6	2,904
13	🇪🇹 Ethiopian Airlines	1 in 244	0.41%	▲ 13	2.41	9	4,342
14	🇬🇧 Jet2	1 in 269	0.37%	▲ 14	2.65	10	4,847
15	🇲🇦 Royal Air Maroc	1 in 291	0.34%	▲ 15	2.82	6	2,907
16	🇹🇷 Pegasus Airlines	1 in 297	0.34%	▲ 16	2.86	8	3,885
17	🇬🇧 Virgin Atlantic	1 in 306	0.33%	▲ 17	2.93	5	2,409
18	🇺🇸 American Airlines	1 in 331	0.30%	▲ 18	3.09	91	44,041
19	🇦🇷 Aerolineas Argentinas	1 in 368	0.27%	▲ 19	3.28	5	2,423
20	🇮🇹 ITA Airways	1 in 387	0.26%	▲ 20	3.36	9	4,329
21	🇦🇪 Emirates	1 in 407	0.25%	▲ 21	3.45	19	9,201
22	🇳🇱 KLM	1 in 411	0.24%	▲ 22	3.46	9	4,371
23	🇭🇷 Croatia Airlines	1 in 412	0.24%	▲ 23	3.46	1	484
24	🇨🇦 WestJet Airlines	1 in 485	0.21%	▲ 24	3.69	8	3,863
25	🇨🇭 Swiss	1 in 495	0.20%	▲ 25	3.72	4	1,923
26	🇶🇦 Qatar Airways	1 in 540	0.19%	▲ 26	3.83	13	6,255
27	🇲🇽 Aeromexico	1 in 564	0.18%	▲ 27	3.88	4	1,933
28	🇨🇦 Air Transat	1 in 571	0.18%	▲ 28	3.89	2	969
29	🇺🇸 Delta Air Lines	1 in 577	0.17%	▲ 29	3.90	47	22,615
30	🇫🇷 Air France	1 in 600	0.17%	▲ 30	3.94	12	5,787
31	🇰🇪 Kenya Airways	1 in 638	0.16%	▲ 31	4.01	2	964
32	🇺🇸 Spirit Airlines	1 in 646	0.15%	▲ 32	4.02	6	2,900
33	🇩🇪 Lufthansa	1 in 649	0.15%	▲ 33	4.02	13	6,272
34	🇦🇺 Qantas	1 in 673	0.15%	▲ 34	4.06	6	2,901
35	🇹🇷 Turkish Airlines	1 in 700	0.14%	▲ 35	4.10	15	7,219
36	🇦🇪 Air Arabia	1 in 717	0.14%	▲ 36	4.12	3	1,457
37	🇺🇸 JetBlue	1 in 720	0.14%	▲ 37	4.12	11	5,338
38	🇬🇧 easyJet	1 in 738	0.14%	▲ 38	4.14	10	4,849
39	🇵🇭 Cebu Pacific	1 in 782	0.13%	▲ 39	4.19	2	963
40	🇸🇦 Saudia	1 in 842	0.12%	▲ 40	4.25	7	3,377
41	🇮🇪 Ryanair	1 in 879	0.11%	▲ 41	4.28	15	7,216
42	🇦🇪 Etihad Airways	1 in 883	0.11%	▲ 42	4.28	4	1,931
43	🇨🇴 Avianca	1 in 916	0.11%	▲ 43	4.31	6	2,900
44	🇺🇸 Southwest Airlines	1 in 923	0.11%	▲ 44	4.31	24	11,603
45	🇺🇸 United Airlines	1 in 950	0.11%	▲ 45	4.33	25	12,049
46	🇵🇦 COPA Airlines	1 in 968	0.10%	▲ 46	4.35	3	1,444
47	🇧🇭 Gulf Air	1 in 1,052	0.10%	▲ 47	4.40	1	482
48	🇧🇷 LATAM Brazil	1 in 1,169	0.09%	▲ 48	4.46	4	1,931
49	🇳🇴 Norwegian	1 in 1,173	0.09%	▲ 49	4.46	2	970
50	🇧🇪 Brussels Airlines	1 in 1,211	0.08%	▲ 50	4.48	1	482
51	🇲🇾 Malaysia Airlines	1 in 1,325	0.08%	▲ 51	4.52	2	963
52	🇲🇾 Air Asia	1 in 1,337	0.07%	▲ 52	4.53	4	1,941
53	🇦🇺 Virgin Australia	1 in 1,600	0.06%	▲ 53	4.60	2	970
54	🇪🇬 EgyptAir	1 in 1,709	0.06%	▲ 54	4.63	1	485
55	🇴🇲 Oman Air	1 in 1,744	0.06%	▲ 55	4.64	2	969
56	🇸🇬 Singapore Airlines	1 in 1,842	0.05%	▲ 56	4.66	2	968
57	🇳🇿 Air New Zealand	1 in 1,942	0.05%	▲ 57	4.67	1	483
58	🇦🇪 flydubai	1 in 1,971	0.05%	▲ 58	4.68	1	483
59	🇭🇰 Cathay Pacific	1 in 2,025	0.05%	▲ 59	4.69	2	971
60	🇵🇭 Philippine Airlines	1 in 2,129	0.05%	▲ 60	4.70	1	483
61	🇮🇩 Garuda Indonesia	1 in 2,277	0.04%	▲ 61	4.72	2	965
62	🇺🇸 Alaska Airlines	1 in 2,544	0.04%	▲ 62	4.75	4	1,932
63	🇹🇭 Thai Airways	1 in 2,587	0.04%	▲ 63	4.76	1	481
64	🇦🇺 Jetstar	1 in 2,661	0.04%	▲ 64	4.76	1	485
65	🇦🇹 Austrian Airlines	1 in 2,699	0.04%	▲ 65	4.77	1	484
66	🇩🇪 Eurowings	1 in 3,462	0.03%	▲ 66	4.82	1	484
67	🇮🇩 Lion Air	1 in 3,660	0.03%	▲ 67	4.83	1	483
68	🇧🇷 GOL Airlines	1 in 3,747	0.03%	▲ 68	4.83	1	484
69	🇸🇪 SAS Scandinavia	1 in 3,828	0.03%	▲ 69	4.83	1	486
70	🇨🇱 LATAM Chile	1 in 3,917	0.03%	▲ 70	4.84	1	482
71	🇸🇬 Scoot	1 in 4,175	0.02%	▲ 71	4.85	1	482
72	🇧🇷 Azul	1 in 6,192	0.02%	▲ 72	4.90	1	484
73	🇯🇵 ANA	1 in 7,370	0.01%	▲ 73	4.91	1	484
+=	Median					1 in 720	0.14%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 Stansted	London	1 in 33	3.07%	▲ 1	0.25	9	41,550
2	🇮🇳 Shivaji	Mumbai	1 in 107	0.94%	▲ 2	0.25	8	36,933
3	🇬🇧 Gatwick	London	1 in 118	0.85%	▲ 3	0.25	7	32,310
4	🇮🇳 Gandhi	Delhi	1 in 143	0.70%	▲ 4	0.58	8	36,938
5	🇬🇧 Heathrow	London	1 in 202	0.50%	▲ 5	1.86	7	32,311
6	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 6	2.98	4	18,467
7	🇺🇸 Liberty	Newark, NJ	1 in 393	0.25%	▲ 7	3.39	2	9,231
8	🇲🇽 Juárez	Mexico City	1 in 405	0.25%	▲ 8	3.43	2	9,231
9	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 9	3.48	1	4,617
10	🇬🇧 Luton	London	1 in 488	0.20%	▲ 10	3.70	1	4,616
11	🇲🇾 KLIA	Kuala Lumpur	1 in 530	0.19%	▲ 11	3.80	2	9,233
12	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 12	3.82	2	9,234
13	🇺🇸 Denver	Denver, CO	1 in 555	0.18%	▲ 13	3.86	2	9,235
14	🇹🇷 Istanbul	Istanbul	1 in 577	0.17%	▲ 14	3.90	2	9,235
15	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 15	3.96	2	9,235
16	🇳🇱 Schiphol	Amsterdam	1 in 620	0.16%	▲ 16	3.98	2	9,232
17	🇶🇦 Hamad	Doha	1 in 675	0.15%	▲ 17	4.06	1	4,616
18	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 18	4.14	1	4,617
19	🇺🇸 LAX	Los Angeles	1 in 765	0.13%	▲ 19	4.17	2	9,234
20	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 20	4.21	1	4,616
21	🇦🇪 Dubai	Dubai	1 in 798	0.13%	▲ 21	4.21	2	9,234
22	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 22	4.21	1	4,616
23	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 23	4.25	1	4,617
24	🇰🇷 Incheon	Seoul	1 in 1,124	0.09%	▲ 24	4.44	1	4,616
25	🇩🇪 Frankfurt	Frankfurt	1 in 1,167	0.09%	▲ 25	4.46	1	4,616
26	🇭🇰 Hong Kong	Hong Kong	1 in 1,315	0.08%	▲ 26	4.52	1	4,616
27	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,879	0.05%	▲ 27	4.66	1	4,617
+=	Median						1 in 577	0.17%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 265	0.38%	1.42	26	12,563
2	Europe	1 in 412	0.24%	2.70	259	125,193
3	North America	1 in 577	0.17%	3.35	258	124,625
4	Middle East	1 in 883	0.11%	3.92	51	24,640
5	Latin America	1 in 1,059	0.09%	4.10	25	12,082
6	Oceania	1 in 1,754	0.06%	4.46	10	4,839
7	Asia	1 in 1,929	0.05%	4.51	93	45,037

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 164	0.61%	0.25	74	35,854
2	🇪🇸 Spain	1 in 182	0.55%	0.25	63	30,474
3	🇮🇪 Ireland	1 in 198	0.50%	0.25	31	14,910
4	🇿🇦 South Africa	1 in 226	0.44%	0.80	9	4,350
5	🇭🇺 Hungary	1 in 234	0.43%	0.94	9	4,330
6	🇪🇹 Ethiopia	1 in 244	0.41%	1.11	9	4,342
7	🇬🇧 United Kingdom	1 in 287	0.35%	1.69	79	38,303
8	🇲🇦 Morocco	1 in 291	0.34%	1.73	6	2,907
9	🇦🇷 Argentina	1 in 368	0.27%	2.42	5	2,423
10	🇮🇹 Italy	1 in 387	0.26%	2.54	9	4,329
11	🇳🇱 Netherlands	1 in 411	0.24%	2.69	9	4,371
12	🇭🇷 Croatia	1 in 412	0.24%	2.70	1	484
13	🇹🇷 Turkey	1 in 417	0.24%	2.72	23	11,104
14	🇨🇦 Canada	1 in 485	0.21%	3.04	35	16,881
15	🇨🇭 Switzerland	1 in 495	0.20%	3.08	4	1,923
16	🇶🇦 Qatar	1 in 540	0.19%	3.24	13	6,255
17	🇲🇽 Mexico	1 in 564	0.18%	3.32	4	1,933
18	🇫🇷 France	1 in 600	0.17%	3.42	12	5,787
19	🇰🇪 Kenya	1 in 638	0.16%	3.51	2	964
20	🇺🇸 United States	1 in 681	0.15%	3.61	223	107,744
21	🇦🇪 United Arab Emirates	1 in 792	0.13%	3.80	27	13,072
22	🇸🇦 Saudi Arabia	1 in 842	0.12%	3.87	7	3,377
23	🇨🇴 Colombia	1 in 916	0.11%	3.96	6	2,900
24	🇵🇦 Panama	1 in 968	0.10%	4.02	3	1,444
25	🇧🇭 Bahrain	1 in 1,052	0.10%	4.10	1	482
26	🇩🇪 Germany	1 in 1,093	0.09%	4.13	14	6,756
27	🇵🇭 Philippines	1 in 1,144	0.09%	4.17	3	1,446
28	🇳🇴 Norway	1 in 1,173	0.09%	4.19	2	970
29	🇧🇪 Belgium	1 in 1,211	0.08%	4.22	1	482
30	🇲🇾 Malaysia	1 in 1,331	0.08%	4.29	6	2,904
31	🇦🇺 Australia	1 in 1,600	0.06%	4.41	9	4,357
32	🇪🇬 Egypt	1 in 1,709	0.06%	4.44	1	485
33	🇴🇲 Oman	1 in 1,744	0.06%	4.46	2	969
34	🇳🇿 New Zealand	1 in 1,942	0.05%	4.51	1	483
35	🇭🇰 Hong Kong	1 in 2,025	0.05%	4.53	2	971
36	🇸🇬 Singapore	1 in 2,556	0.04%	4.63	3	1,450
37	🇹🇭 Thailand	1 in 2,587	0.04%	4.63	1	481
38	🇦🇹 Austria	1 in 2,699	0.04%	4.65	1	484
39	🇮🇩 Indonesia	1 in 2,807	0.04%	4.66	3	1,448
40	🇧🇷 Brazil	1 in 3,747	0.03%	4.75	6	2,899
41	🇸🇪 Sweden	1 in 3,828	0.03%	4.75	1	486
42	🇨🇱 Chile	1 in 3,917	0.03%	4.76	1	482
43	🇯🇵 Japan	1 in 7,370	0.01%	4.87	1	484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇪🇸 Iberia
🥈 🇮🇪 Aer Lingus		🥉 🇮🇳 Air India

🧳💨 Luggage Losers