LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 28,806 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 2140.47%▲ 12.04125,824
2🇭🇷 Croatia Airlines 1 in 4130.24%▲ 23.471483
3🇮🇳 Air India 1 in 4510.22%▲ 33.59104,842
4🇪🇸 Air Europa 1 in 4860.21%▲ 43.7031,454
5🇬🇧 Jet2 1 in 5400.19%▲ 53.8352,420
6🇮🇳 IndiGo 1 in 5570.18%▲ 63.86115,298
7🇲🇽 Aeromexico 1 in 5630.18%▲ 73.8841,936
8🇬🇧 British Airways 1 in 5700.18%▲ 83.89157,219
9🇮🇳 SpiceJet 1 in 6480.15%▲ 94.0231,446
10🇿🇦 South African 1 in 6750.15%▲ 104.0631,457
11🇳🇱 KLM 1 in 7410.13%▲ 114.1552,425
12🇺🇸 Frontier Airlines 1 in 8520.12%▲ 124.2631,443
13🇮🇹 ITA Airways 1 in 8670.12%▲ 134.2741,931
14🇮🇪 Aer Lingus 1 in 8890.11%▲ 144.292968
15🇪🇸 Vueling 1 in 9070.11%▲ 154.3041,931
16🇨🇦 Air Canada 1 in 9870.10%▲ 164.3662,897
17🇫🇷 Air France 1 in 1,0280.10%▲ 174.3873,377
18🇭🇺 Wizz Air 1 in 1,0450.10%▲ 184.392971
19🇧🇭 Gulf Air 1 in 1,0500.10%▲ 194.401483
20🇪🇹 Ethiopian Airlines 1 in 1,1010.09%▲ 204.422963
21🇨🇦 Air Transat 1 in 1,1410.09%▲ 214.441485
22🇹🇷 Pegasus Airlines 1 in 1,1890.08%▲ 224.472969
23🇸🇦 Saudia 1 in 1,4640.07%▲ 234.5741,942
24🇺🇸 American Airlines 1 in 1,5090.07%▲ 244.58209,675
25🇬🇧 Virgin Atlantic 1 in 1,5210.07%▲ 254.581485
26🇵🇭 Cebu Pacific 1 in 1,5610.06%▲ 264.591482
27🇺🇸 JetBlue 1 in 1,5920.06%▲ 274.6052,413
28🇪🇬 EgyptAir 1 in 1,7260.06%▲ 284.631481
29🇦🇪 Etihad Airways 1 in 1,7680.06%▲ 294.642965
30🇺🇸 Delta Air Lines 1 in 1,9300.05%▲ 304.67146,766
31🇨🇦 WestJet Airlines 1 in 1,9400.05%▲ 314.672966
32🇨🇭 Swiss 1 in 1,9690.05%▲ 324.681484
33🇹🇷 Turkish Airlines 1 in 2,0930.05%▲ 334.7052,415
34🇵🇭 Philippine Airlines 1 in 2,1210.05%▲ 344.701485
35🇦🇪 Air Arabia 1 in 2,1680.05%▲ 354.711482
36🇧🇷 LATAM Brazil 1 in 2,3480.04%▲ 364.732962
37🇲🇾 Malaysia Airlines 1 in 2,6390.04%▲ 374.761483
38🇦🇺 Jetstar 1 in 2,6810.04%▲ 384.761481
39🇲🇾 Air Asia 1 in 2,6990.04%▲ 394.772962
40🇦🇹 Austrian Airlines 1 in 2,7130.04%▲ 404.771481
41🇨🇴 Avianca 1 in 2,7580.04%▲ 414.772964
42🇩🇪 Lufthansa 1 in 2,8220.04%▲ 424.7831,443
43🇮🇪 Ryanair 1 in 3,2780.03%▲ 434.8141,935
44🇸🇬 Singapore Airlines 1 in 3,7030.03%▲ 444.831481
45🇺🇸 Southwest Airlines 1 in 3,7060.03%▲ 454.8362,889
46🇬🇧 easyJet 1 in 3,7180.03%▲ 464.832963
47🇦🇪 Emirates 1 in 3,8590.03%▲ 474.842972
48🇺🇸 Spirit Airlines 1 in 3,8620.03%▲ 484.841485
49🇦🇺 Qantas 1 in 4,0310.02%▲ 494.841484
50🇮🇩 Garuda Indonesia 1 in 4,5340.02%▲ 504.861485
51🇺🇸 United Airlines 1 in 4,7470.02%▲ 514.8752,411
52🇺🇸 Alaska Airlines 1 in 5,0680.02%▲ 524.882970
53🇧🇷 Azul 1 in 6,1920.02%▲ 534.901484
+= Median 1 in 1,5920.06%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇭🇷 Croatia Airlines 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇧🇷 Azul
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇺🇸 United Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 244.10%▲ 10.251255,405
2🇮🇳 Shivaji Mumbai 1 in 851.17%▲ 20.251046,171
3🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 30.251046,169
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,850
5🇬🇧 Gatwick London 1 in 2060.49%▲ 51.93418,466
6🇫🇷 Charles de Gaulle Paris 1 in 2090.48%▲ 61.98627,701
7🇬🇧 Heathrow London 1 in 2350.43%▲ 72.31627,695
8🇺🇸 Dallas/Fort Worth Dallas 1 in 2430.41%▲ 82.39523,084
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,846
10🇲🇾 KLIA Kuala Lumpur 1 in 3530.28%▲ 103.21313,849
11🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 113.2829,232
12🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 123.37313,846
13🇺🇸 Liberty Newark, NJ 1 in 3930.25%▲ 133.3929,231
14🇺🇸 Sea-Tac Seattle 1 in 4250.24%▲ 143.5129,232
15🇬🇧 Luton London 1 in 4880.20%▲ 153.7014,616
16🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 163.76313,851
17🇦🇪 Dubai Dubai 1 in 5320.19%▲ 173.81313,847
18🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 183.8629,235
19🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 193.9829,233
20🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 204.1914,617
21🇨🇦 Pearson Toronto 1 in 8510.12%▲ 214.2614,617
22🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 224.3714,615
23🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 234.4114,616
24🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 244.5214,617
25🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 254.5614,617
26🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 264.6614,616
+= Median 1 in 4080.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 8370.12%3.8652,420
2Europe1 in 1,0280.10%4.087938,179
3Middle East1 in 1,7470.06%4.46115,324
4North America1 in 1,9300.05%4.516531,401
5Asia1 in 2,1210.05%4.553114,965
6Latin America1 in 2,5370.04%4.6394,345
7Oceania1 in 3,2200.03%4.702965


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇭🇷 Croatia1 in 4130.24%2.701483
2🇪🇸 Spain1 in 4860.21%3.05199,209
3🇮🇳 India1 in 5570.18%3.292411,586
4🇲🇽 Mexico1 in 5630.18%3.3141,936
5🇿🇦 South Africa1 in 6750.15%3.5931,457
6🇳🇱 Netherlands1 in 7410.13%3.7252,425
7🇬🇧 United Kingdom1 in 8300.12%3.852311,087
8🇮🇹 Italy1 in 8670.12%3.9041,931
9🇫🇷 France1 in 1,0280.10%4.0873,377
10🇭🇺 Hungary1 in 1,0450.10%4.092971
11🇧🇭 Bahrain1 in 1,0500.10%4.091483
12🇪🇹 Ethiopia1 in 1,1010.09%4.142963
13🇨🇦 Canada1 in 1,1410.09%4.1794,347
14🇮🇪 Ireland1 in 1,3990.07%4.3262,903
15🇸🇦 Saudi Arabia1 in 1,4640.07%4.3541,942
16🇹🇷 Turkey1 in 1,5160.07%4.3773,385
17🇪🇬 Egypt1 in 1,7260.06%4.451481
18🇵🇭 Philippines1 in 1,7990.06%4.472968
19🇨🇭 Switzerland1 in 1,9690.05%4.521484
20🇦🇪 United Arab Emirates1 in 2,1680.05%4.5652,418
21🇺🇸 United States1 in 2,5380.04%4.635627,053
22🇲🇾 Malaysia1 in 2,6690.04%4.6431,445
23🇦🇹 Austria1 in 2,7130.04%4.651481
24🇨🇴 Colombia1 in 2,7580.04%4.662964
25🇩🇪 Germany1 in 2,8220.04%4.6631,443
26🇦🇺 Australia1 in 3,2200.03%4.702965
27🇧🇷 Brazil1 in 3,4050.03%4.7231,446
28🇸🇬 Singapore1 in 3,7030.03%4.741481
29🇮🇩 Indonesia1 in 4,5340.02%4.791485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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