LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 1 day ago from 41,924 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1060.94%=0.258038,734
2🇮🇪 Aer Lingus 1 in 1190.84%▼ 20.25157,255
3🇰🇪 Kenya Airways 1 in 1420.70%▼ 70.5494,328
4🇪🇸 Iberia 1 in 1510.66%▲ 10.81178,243
5🇨🇦 Air Canada 1 in 1740.58%▲ 31.363416,435
6🇮🇳 IndiGo 1 in 1840.54%▼ 31.563316,014
7🇨🇦 WestJet Airlines 1 in 2050.49%▼ 71.91199,157
8🇨🇭 Swiss 1 in 2200.46%▼ 112.1194,340
9🇮🇹 ITA Airways 1 in 2300.43%▲ 22.25157,278
10🇨🇴 Avianca 1 in 2750.36%▼ 342.70209,667
11🇮🇳 SpiceJet 1 in 2780.36%▼ 12.7273,375
12🇮🇳 Air India 1 in 2830.35%▲ 42.76167,720
13🇲🇽 Aeromexico 1 in 2830.35%▲ 72.7683,856
14🇪🇸 Vueling 1 in 3010.33%▼ 32.90125,812
15🇫🇷 Air France 1 in 3600.28%▼ 143.24209,645
16🇺🇸 American Airlines 1 in 3600.28%▲ 13.248440,536
17🇪🇹 Ethiopian Airlines 1 in 3640.27%▲ 13.2662,913
18🇳🇱 KLM 1 in 3730.27%▼ 83.30104,817
19🇬🇧 Jet2 1 in 3880.26%▲ 143.3773,370
20🇧🇪 Brussels Airlines 1 in 4040.25%▼ 53.4331,447
21🇿🇦 South African 1 in 4060.25%▲ 13.4452,424
22🇪🇬 EgyptAir 1 in 4300.23%▼ 303.5341,928
23🇶🇦 Qatar Airways 1 in 4380.23%▲ 13.55167,715
24🇳🇿 Air New Zealand 1 in 4850.21%▲ 113.6941,933
25🇪🇸 Air Europa 1 in 4890.20%▼ 53.7031,446
26🇬🇧 easyJet 1 in 4930.20%▲ 83.72157,263
27🇦🇪 Etihad Airways 1 in 5020.20%▼ 63.7473,400
28🇺🇸 Frontier Airlines 1 in 5110.20%▲ 13.7652,404
29🇩🇪 Lufthansa 1 in 5620.18%▼ 33.87157,245
30🇮🇪 Ryanair 1 in 5710.18%▲ 73.892311,117
31🇱🇧 Middle East Airlines 1 in 6380.16%▲ 204.011481
32🇺🇸 United Airlines 1 in 6740.15%▼ 104.063516,984
33🇬🇧 Virgin Atlantic 1 in 7600.13%▼ 194.172970
34🇯🇴 Royal Jordanian 1 in 7610.13%▼ 184.171485
35🇺🇸 Delta Air Lines 1 in 7740.13%▼ 44.183516,879
36🇹🇷 Turkish Airlines 1 in 8010.12%▲ 54.21136,312
37🇦🇺 Qantas 1 in 8070.12%▼ 104.2152,419
38🇫🇮 Finnair 1 in 8410.12%▼ 24.2531,443
39🇲🇾 Malaysia Airlines 1 in 8780.11%▼ 134.2831,452
40🇦🇺 Jetstar 1 in 8920.11%▲ 124.2931,447
41🇷🇸 Air Serbia 1 in 9490.11%▼ 114.331486
42🇭🇺 Wizz Air 1 in 1,0450.10%▲ 64.392970
43🇵🇰 Pakistan International Airlines 1 in 1,0460.10%▼ 94.391485
44🇰🇿 Air Astana 1 in 1,0540.09%▼ 84.401481
45🇨🇦 Air Transat 1 in 1,1480.09%▲ 244.451482
46🇺🇦 UIA 1 in 1,2110.08%▲ 224.481482
47🇦🇪 Emirates 1 in 1,2900.08%▼ 44.5162,905
48🇺🇸 Southwest Airlines 1 in 1,3800.07%=4.54167,761
49🇧🇷 LATAM Brazil 1 in 1,5520.06%=4.5931,456
50🇺🇸 JetBlue 1 in 1,5900.06%▲ 44.6052,415
51🇴🇲 Oman Air 1 in 1,7550.06%▼ 14.642963
52🇦🇷 Aerolineas Argentinas 1 in 1,8380.05%▲ 184.661485
53🇸🇬 Singapore Airlines 1 in 1,8520.05%▲ 14.662963
54🇸🇪 SAS Scandinavia 1 in 1,9320.05%▲ 194.672962
55🇺🇸 Hawaiian Airlines 1 in 2,0990.05%▲ 34.701483
56🇦🇪 Air Arabia 1 in 2,1620.05%▲ 194.711483
57🇮🇩 Batik Air 1 in 2,2290.04%▲ 194.721483
58🇳🇴 Norwegian 1 in 2,3550.04%▲ 64.731483
59🇹🇭 Thai Airways 1 in 2,5800.04%▲ 184.751482
60🇲🇾 Air Asia 1 in 2,6810.04%▲ 174.762968
61🇸🇦 Saudia 1 in 2,9470.03%▲ 114.792964
62🇩🇪 Eurowings 1 in 3,4810.03%▲ 104.821481
63🇧🇷 GOL Airlines 1 in 3,7410.03%▲ 184.831485
64🇺🇸 Spirit Airlines 1 in 3,8800.03%▲ 124.841483
65🇨🇱 LATAM Chile 1 in 3,9060.03%▲ 134.841484
66🇭🇰 Cathay Pacific 1 in 4,0540.02%▲ 144.841485
67🇸🇬 Scoot 1 in 4,1660.02%▲ 154.851483
68🇺🇸 Alaska Airlines 1 in 5,0850.02%▲ 164.882967
69🇨🇳 Air China 1 in 12,4030.01%▲ 174.951486
+= Median 1 in 7740.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇰🇪 Kenya Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 195.15%▲ 10.2544203,109
2🇬🇧 Stansted London 1 in 731.37%▲ 20.25418,466
3🇬🇧 Heathrow London 1 in 1180.85%▲ 30.251255,388
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,701
5🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 51.87418,466
6🇮🇳 Gandhi Delhi 1 in 2300.44%▲ 62.24523,086
7🇨🇭 Zurich Zurich 1 in 2610.38%▲ 72.5829,233
8🇺🇸 Miami Miami 1 in 2660.38%▲ 82.62313,850
9🇺🇸 Denver Denver, CO 1 in 2780.36%▲ 92.72418,464
10🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 102.96418,469
11🇦🇪 Dubai Dubai 1 in 3990.25%▲ 113.41418,462
12🇨🇦 Pearson Toronto 1 in 4260.23%▲ 123.5129,231
13🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 133.8229,231
14🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 143.9129,232
15🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 153.99313,847
16🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 163.9929,233
17🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 174.1414,616
18🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 184.1914,617
19🇪🇸 Barajas Madrid 1 in 9660.10%▲ 194.3414,617
20🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 204.4414,617
21🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 214.4514,617
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,616
23🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 234.5614,617
+= Median 1 in 4260.23%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3640.27%2.39209,666
2Europe1 in 4930.20%3.07270130,599
3Middle East1 in 7610.13%3.754019,325
4Oceania1 in 8070.12%3.82125,799
5North America1 in 9240.11%3.97238114,988
6Latin America1 in 1,6830.06%4.443416,432
7Asia1 in 1,8520.05%4.497033,876


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1420.70%0.2594,328
2🇮🇪 Ireland1 in 1960.51%0.253818,373
3🇨🇦 Canada1 in 2050.49%0.365426,074
4🇨🇭 Switzerland1 in 2200.46%0.6794,340
5🇮🇹 Italy1 in 2300.43%0.87157,278
6🇨🇴 Colombia1 in 2750.36%1.54209,667
7🇮🇳 India1 in 2780.36%1.585627,109
8🇲🇽 Mexico1 in 2830.35%1.6483,856
9🇪🇸 Spain1 in 3010.33%1.853215,501
10🇫🇷 France1 in 3600.28%2.36209,645
11🇪🇹 Ethiopia1 in 3640.27%2.3962,913
12🇳🇱 Netherlands1 in 3730.27%2.45104,817
13🇧🇪 Belgium1 in 4040.25%2.6531,447
14🇿🇦 South Africa1 in 4060.25%2.6652,424
15🇪🇬 Egypt1 in 4300.23%2.7941,928
16🇬🇧 United Kingdom1 in 4340.23%2.8110450,335
17🇶🇦 Qatar1 in 4380.23%2.83167,715
18🇳🇿 New Zealand1 in 4850.21%3.0441,933
19🇱🇧 Lebanon1 in 6380.16%3.511481
20🇯🇴 Jordan1 in 7610.13%3.751485
21🇹🇷 Turkey1 in 8010.12%3.81136,312
22🇫🇮 Finland1 in 8410.12%3.8731,443
23🇦🇺 Australia1 in 8470.12%3.8883,866
24🇷🇸 Serbia1 in 9490.11%4.001486
25🇩🇪 Germany1 in 9680.10%4.02167,726
26🇭🇺 Hungary1 in 1,0450.10%4.092970
27🇵🇰 Pakistan1 in 1,0460.10%4.091485
28🇰🇿 Kazakhstan1 in 1,0540.09%4.101481
29🇺🇦 Ukraine1 in 1,2110.08%4.221482
30🇦🇪 United Arab Emirates1 in 1,2900.08%4.26146,789
31🇲🇾 Malaysia1 in 1,3230.08%4.2852,420
32🇺🇸 United States1 in 1,3800.07%4.3118488,914
33🇴🇲 Oman1 in 1,7550.06%4.462963
34🇦🇷 Argentina1 in 1,8380.05%4.481485
35🇸🇪 Sweden1 in 1,9320.05%4.512962
36🇧🇷 Brazil1 in 2,1930.05%4.5741,940
37🇮🇩 Indonesia1 in 2,2290.04%4.571483
38🇳🇴 Norway1 in 2,3550.04%4.601483
39🇸🇬 Singapore1 in 2,5640.04%4.6331,446
40🇹🇭 Thailand1 in 2,5800.04%4.631482
41🇸🇦 Saudi Arabia1 in 2,9470.03%4.682964
42🇨🇱 Chile1 in 3,9060.03%4.761484
43🇭🇰 Hong Kong1 in 4,0540.02%4.771485
44🇨🇳 China1 in 12,4030.01%4.921486

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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