LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 8 hours ago from 39,173 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇪 Aer Lingus 1 in 1190.84%▼ 10.25157,249
2🇨🇦 Air Canada 1 in 1250.80%▲ 10.254722,775
3🇮🇳 IndiGo 1 in 1490.67%▼ 80.744119,826
4🇬🇧 British Airways 1 in 1610.62%=1.085325,513
5🇮🇪 Ryanair 1 in 2040.49%▲ 21.906431,089
6🇿🇦 South African 1 in 2270.44%▼ 472.2194,337
7🇺🇸 American Airlines 1 in 2300.44%▼ 62.2413163,583
8🇺🇸 Frontier Airlines 1 in 2300.43%▼ 112.25115,340
9🇮🇳 Air India 1 in 2370.42%▼ 32.33199,197
10🇮🇳 SpiceJet 1 in 2410.41%▼ 162.3883,882
11🇨🇭 Swiss 1 in 2460.41%▲ 42.4283,878
12🇳🇱 KLM 1 in 2470.41%▼ 52.43157,284
13🇲🇽 Aeromexico 1 in 2500.40%▲ 72.4794,366
14🇦🇪 Etihad Airways 1 in 2530.40%▼ 222.50146,745
15🇪🇸 Iberia 1 in 2860.35%▲ 52.7994,344
16🇬🇧 Virgin Atlantic 1 in 3050.33%▲ 72.9252,421
17🇪🇬 EgyptAir 1 in 3440.29%▼ 33.1652,413
18🇪🇹 Ethiopian Airlines 1 in 3650.27%▲ 133.2662,906
19🇺🇸 JetBlue 1 in 3960.25%▲ 113.40209,691
20🇰🇪 Kenya Airways 1 in 4250.24%▲ 63.5131,447
21🇬🇧 easyJet 1 in 4930.20%▲ 63.71157,267
22🇺🇸 United Airlines 1 in 4930.20%▼ 53.714823,235
23🇪🇸 Vueling 1 in 5190.19%=3.7873,373
24🇺🇸 Delta Air Lines 1 in 5640.18%▼ 53.884823,139
25🇶🇦 Qatar Airways 1 in 5810.17%▲ 43.91125,818
26🇫🇷 Air France 1 in 6500.15%▲ 44.03115,339
27🇹🇷 Turkish Airlines 1 in 6520.15%▲ 24.03167,747
28🇬🇧 Jet2 1 in 6740.15%▲ 124.0641,938
29🇦🇪 Air Arabia 1 in 7230.14%▼ 134.1231,445
30🇪🇸 Air Europa 1 in 7340.14%▼ 44.142962
31🇸🇬 Singapore Airlines 1 in 7370.14%▼ 74.1452,419
32🇯🇴 Royal Jordanian 1 in 7620.13%▼ 214.171484
33🇬🇷 Aegean Airlines 1 in 7780.13%▲ 154.192968
34🇹🇷 Pegasus Airlines 1 in 7980.13%▼ 104.2131,445
35🇦🇺 Qantas 1 in 8050.12%▼ 184.2152,425
36🇩🇪 Lufthansa 1 in 8420.12%▲ 54.25104,834
37🇲🇾 Malaysia Airlines 1 in 8820.11%▼ 164.2831,445
38🇲🇾 Air Asia 1 in 8980.11%▲ 14.2962,892
39🇷🇸 Air Serbia 1 in 9560.10%▲ 154.341482
40🇺🇸 Allegiant Air 1 in 1,0190.10%▼ 84.3831,448
41🇺🇸 Southwest Airlines 1 in 1,0510.10%▼ 24.402110,193
42🇨🇴 Avianca 1 in 1,0950.09%▲ 144.4252,426
43🇦🇪 Emirates 1 in 1,1030.09%▲ 34.4373,398
44🇳🇴 Norwegian 1 in 1,1710.09%▲ 144.462971
45🇸🇦 Saudia 1 in 1,1720.09%▲ 104.4652,426
46🇫🇮 Finnair 1 in 1,2570.08%▲ 144.502966
47🇹🇭 Thai Airways 1 in 1,2880.08%▲ 24.512966
48🇵🇦 COPA Airlines 1 in 1,4460.07%▲ 154.562967
49🇦🇺 Virgin Australia 1 in 1,6050.06%=4.612967
50🇮🇹 ITA Airways 1 in 1,7360.06%=4.642965
51🇦🇷 Aerolineas Argentinas 1 in 1,8430.05%▲ 124.661484
52🇺🇸 Spirit Airlines 1 in 1,9300.05%▼ 14.672971
53🇭🇰 Cathay Pacific 1 in 2,0440.05%▲ 124.692962
54🇭🇺 Wizz Air 1 in 2,0950.05%▲ 14.701484
55🇺🇸 Hawaiian Airlines 1 in 2,1030.05%▲ 24.701482
56🇦🇺 Jetstar 1 in 2,6600.04%▲ 104.761485
57🇳🇱 Transavia 1 in 2,8350.04%▲ 104.781482
58🇴🇲 Oman Air 1 in 3,4990.03%▲ 54.821483
59🇧🇷 GOL Airlines 1 in 3,7690.03%▲ 84.831481
60🇨🇦 WestJet Airlines 1 in 3,8620.03%▲ 74.841485
61🇸🇪 SAS Scandinavia 1 in 3,8660.03%▲ 84.841481
62🇨🇱 LATAM Chile 1 in 3,9240.03%▲ 104.841482
63🇧🇷 LATAM Brazil 1 in 4,6600.02%▲ 104.861485
64🇯🇵 Japan Airlines (JAL) 1 in 5,2400.02%▲ 114.881481
65🇯🇵 ANA 1 in 7,4120.01%▲ 124.911481
66🇺🇸 Alaska Airlines 1 in 10,1990.01%▲ 134.941482
67🇨🇳 China Eastern 1 in 16,3440.01%▲ 144.961483
+= Median 1 in 7980.13%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇪 Aer Lingus
🥈
🇨🇦 Air Canada 		                  🥉
🇮🇳 IndiGo


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 China Eastern
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇯🇵 ANA


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 London City London 1 in 313.24%▲ 10.2529,232
2🇮🇳 Shivaji Mumbai 1 in 571.76%▲ 20.251569,250
3🇮🇳 Gandhi Delhi 1 in 571.74%▲ 30.252092,343
4🇲🇽 Juárez Mexico City 1 in 1350.74%▲ 40.30627,701
5🇬🇧 Gatwick London 1 in 1370.73%▲ 50.39627,699
6🇬🇧 Stansted London 1 in 1470.68%▲ 60.6829,234
7🇳🇱 Schiphol Amsterdam 1 in 1770.56%▲ 71.42732,318
8🇺🇸 John F. Kennedy New York City 1 in 1790.56%▲ 81.46627,701
9🇺🇸 Miami Miami 1 in 1990.50%▲ 91.82418,467
10🇬🇧 Heathrow London 1 in 2020.50%▲ 101.86732,317
11🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 112.64313,852
12🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 122.93523,081
13🇶🇦 Hamad Doha 1 in 3370.30%▲ 133.1229,233
14🇺🇸 Denver Denver, CO 1 in 3700.27%▲ 143.29313,851
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,616
16🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 163.49313,847
17🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 173.9629,234
18🇮🇹 Fiumicino Rome 1 in 7410.13%▲ 184.1514,616
19🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 194.1914,617
20🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8310.12%▲ 204.2414,616
21🇨🇦 Pearson Toronto 1 in 8510.12%▲ 214.2614,617
22🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 224.3714,617
23🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 234.4014,616
24🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 244.6014,617
25🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 254.6614,616
+= Median 1 in 3370.30%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3650.27%2.40188,690
2Europe1 in 6740.15%3.59249120,481
3North America1 in 7260.14%3.69334161,826
4Middle East1 in 7420.13%3.724823,212
5Asia1 in 8980.11%3.948943,035
6Oceania1 in 1,6050.06%4.4183,877
7Latin America1 in 1,8430.05%4.48209,690


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇪 Ireland1 in 1500.67%0.257938,338
2🇿🇦 South Africa1 in 2270.44%0.8194,337
3🇮🇳 India1 in 2370.42%1.006832,906
4🇨🇦 Canada1 in 2430.41%1.094823,260
5🇨🇭 Switzerland1 in 2460.41%1.1383,878
6🇲🇽 Mexico1 in 2500.40%1.2094,366
7🇪🇬 Egypt1 in 3440.29%2.2452,413
8🇪🇹 Ethiopia1 in 3650.27%2.4062,906
9🇬🇧 United Kingdom1 in 3760.27%2.487737,139
10🇰🇪 Kenya1 in 4250.24%2.7631,447
11🇳🇱 Netherlands1 in 4540.22%2.91167,766
12🇪🇸 Spain1 in 5190.19%3.17188,679
13🇶🇦 Qatar1 in 5810.17%3.36125,818
14🇫🇷 France1 in 6500.15%3.54115,339
15🇹🇷 Turkey1 in 7180.14%3.68199,191
16🇦🇪 United Arab Emirates1 in 7230.14%3.692411,587
17🇺🇸 United States1 in 7260.14%3.69286138,566
18🇸🇬 Singapore1 in 7370.14%3.7152,419
19🇯🇴 Jordan1 in 7620.13%3.751484
20🇬🇷 Greece1 in 7780.13%3.782968
21🇩🇪 Germany1 in 8420.12%3.87104,834
22🇲🇾 Malaysia1 in 8900.11%3.9394,337
23🇷🇸 Serbia1 in 9560.10%4.011482
24🇨🇴 Colombia1 in 1,0950.09%4.1352,426
25🇳🇴 Norway1 in 1,1710.09%4.192971
26🇸🇦 Saudi Arabia1 in 1,1720.09%4.1952,426
27🇫🇮 Finland1 in 1,2570.08%4.242966
28🇹🇭 Thailand1 in 1,2880.08%4.262966
29🇵🇦 Panama1 in 1,4460.07%4.342967
30🇦🇺 Australia1 in 1,6050.06%4.4183,877
31🇮🇹 Italy1 in 1,7360.06%4.452965
32🇦🇷 Argentina1 in 1,8430.05%4.481484
33🇭🇰 Hong Kong1 in 2,0440.05%4.542962
34🇭🇺 Hungary1 in 2,0950.05%4.551484
35🇴🇲 Oman1 in 3,4990.03%4.731483
36🇸🇪 Sweden1 in 3,8660.03%4.751481
37🇨🇱 Chile1 in 3,9240.03%4.761482
38🇧🇷 Brazil1 in 4,1680.02%4.772966
39🇯🇵 Japan1 in 6,1400.02%4.852962
40🇨🇳 China1 in 16,3440.01%4.941483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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