LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 41,549 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 921.09%▼ 80.252813,532
2🇬🇧 British Airways 1 in 941.07%▲ 10.259143,941
3🇰🇪 Kenya Airways 1 in 1280.78%▲ 10.25104,819
4🇮🇳 SpiceJet 1 in 1290.77%▼ 320.25157,246
5🇮🇪 Aer Lingus 1 in 1370.73%▲ 20.39136,260
6🇪🇸 Vueling 1 in 1400.72%▼ 20.472612,539
7🇬🇧 easyJet 1 in 1420.70%▼ 270.545225,182
8🇮🇳 IndiGo 1 in 1450.69%▲ 20.644220,289
9🇮🇳 Air India 1 in 1740.57%▼ 201.362612,536
10🇨🇴 Avianca 1 in 1820.55%▲ 61.533014,570
11🇨🇭 Swiss 1 in 1970.51%▲ 41.79104,834
12🇨🇦 Air Canada 1 in 2050.49%▲ 11.902913,971
13🇺🇸 American Airlines 1 in 2170.46%▼ 102.0913967,161
14🇪🇬 EgyptAir 1 in 2460.41%▲ 42.4273,377
15🇨🇦 WestJet Airlines 1 in 2580.39%▲ 102.54157,270
16🇮🇪 Ryanair 1 in 2580.39%▼ 112.545124,606
17🇮🇹 ITA Airways 1 in 2650.38%▲ 22.61136,314
18🇶🇦 Qatar Airways 1 in 2810.36%=2.742512,042
19🇳🇱 KLM 1 in 2860.35%▲ 62.79136,285
20🇺🇸 Frontier Airlines 1 in 3190.31%▼ 43.0283,849
21🇦🇪 Emirates 1 in 3360.30%▼ 163.112311,163
22🇺🇸 United Airlines 1 in 3470.29%▼ 93.176832,998
23🇩🇪 Lufthansa 1 in 3510.28%▲ 13.202411,601
24🇦🇪 Etihad Airways 1 in 3520.28%▲ 123.20104,852
25🇪🇹 Ethiopian Airlines 1 in 3650.27%▼ 153.2662,906
26🇪🇸 Air Europa 1 in 3660.27%▼ 23.2741,929
27🇺🇸 JetBlue 1 in 3790.26%▼ 183.332110,126
28🇯🇴 Royal Jordanian 1 in 3800.26%▼ 243.332970
29🇬🇧 Virgin Atlantic 1 in 3830.26%▼ 13.3541,925
30🇫🇷 Air France 1 in 4000.25%▲ 143.42188,675
31🇭🇺 Wizz Air 1 in 4190.24%▼ 73.4952,421
32🇬🇧 Jet2 1 in 4480.22%▼ 143.5962,915
33🇲🇽 Aeromexico 1 in 4510.22%▲ 193.5952,420
34🇺🇸 Delta Air Lines 1 in 4520.22%▲ 93.606028,912
35🇬🇷 Aegean Airlines 1 in 5180.19%▼ 173.7831,453
36🇧🇪 Brussels Airlines 1 in 6060.16%▼ 163.962963
37🇱🇧 Middle East Airlines 1 in 6370.16%▼ 154.011483
38🇦🇺 Qantas 1 in 6710.15%▲ 124.0662,909
39🇿🇦 South African 1 in 6810.15%▲ 204.0731,443
40🇴🇲 Oman Air 1 in 6990.14%▲ 84.0952,419
41🇹🇷 Turkish Airlines 1 in 7500.13%▼ 104.16146,738
42🇦🇿 Azerbaijan Airlines 1 in 7920.13%▼ 104.201485
43🇺🇸 Southwest Airlines 1 in 8850.11%▼ 54.282512,107
44🇦🇺 Jetstar 1 in 8860.11%▼ 84.2831,457
45🇷🇸 Air Serbia 1 in 9570.10%▲ 284.341482
46🇵🇰 Pakistan International Airlines 1 in 1,0450.10%▲ 254.391485
47🇰🇿 Air Astana 1 in 1,0460.10%▲ 274.391485
48🇸🇦 Saudia 1 in 1,1730.09%▼ 44.4652,424
49🇸🇬 Singapore Airlines 1 in 1,2330.08%▲ 164.4931,445
50🇫🇮 Finnair 1 in 1,2530.08%▲ 74.492969
51🇸🇪 SAS Scandinavia 1 in 1,2770.08%▼ 14.5031,455
52🇨🇱 LATAM Chile 1 in 1,3020.08%▲ 34.5131,452
53🇭🇰 Cathay Pacific 1 in 1,3510.07%▲ 14.5331,455
54🇳🇱 Transavia 1 in 1,4110.07%▲ 24.552969
55🇧🇷 LATAM Brazil 1 in 1,5580.06%▲ 134.5931,449
56🇺🇸 Alaska Airlines 1 in 1,6890.06%▲ 44.6262,912
57🇳🇿 Air New Zealand 1 in 1,9390.05%▲ 224.671483
58🇺🇸 Hawaiian Airlines 1 in 2,0890.05%▲ 194.701485
59🇮🇩 Batik Air 1 in 2,2300.04%▲ 74.721482
60🇳🇴 Norwegian 1 in 2,3420.04%▲ 194.731485
61🇹🇷 Pegasus Airlines 1 in 2,3930.04%▲ 94.741481
62🇹🇭 Thai Airways 1 in 2,5790.04%▲ 104.751482
63🇲🇾 Malaysia Airlines 1 in 2,6290.04%▲ 194.761485
64🇲🇾 Air Asia 1 in 2,6840.04%▲ 124.762967
65🇻🇳 Vietnam Airlines 1 in 2,7340.04%▲ 134.771483
66🇵🇦 COPA Airlines 1 in 2,8960.03%▲ 144.781483
67🇦🇺 Virgin Australia 1 in 3,2000.03%▲ 154.801485
68🇩🇪 Eurowings 1 in 3,4750.03%▲ 214.821482
69🇧🇷 GOL Airlines 1 in 3,7650.03%▲ 174.831482
70🇺🇸 Spirit Airlines 1 in 3,8860.03%▲ 184.841482
71🇸🇬 Scoot 1 in 4,1680.02%▲ 214.851483
72🇮🇩 Garuda Indonesia 1 in 4,5520.02%▲ 204.861483
73🇨🇳 Sichuan Airlines 1 in 4,6310.02%▲ 214.861481
74🇰🇷 Korean Air 1 in 5,4940.02%▲ 224.881484
75🇧🇷 Azul 1 in 6,1880.02%▲ 234.901484
76🇨🇳 Air China 1 in 12,4650.01%▲ 244.951483
+= Median 1 in 6760.15%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇬🇧 British Airways 		                  🥉
🇰🇪 Kenya Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇧🇷 Azul 		                  🥉
🇰🇷 Korean Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 195.27%▲ 10.2545207,723
2🇬🇧 Stansted London 1 in 981.02%▲ 20.25313,850
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,774
4🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 41.58627,692
5🇮🇳 Gandhi Delhi 1 in 1910.52%▲ 51.69627,704
6🇧🇪 Brussels Brussels 1 in 1990.50%▲ 61.8229,233
7🇬🇧 Gatwick London 1 in 2060.49%▲ 71.93418,466
8🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 82.29523,081
9🇺🇸 Dallas/Fort Worth Dallas 1 in 2430.41%▲ 92.39523,085
10🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 102.65313,850
11🇺🇸 O'Hare Chicago 1 in 2890.35%▲ 112.81523,084
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,233
13🇺🇸 Miami Miami 1 in 3990.25%▲ 133.4129,233
14🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 143.47313,847
15🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 153.4814,616
16🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 163.49313,848
17🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 173.5229,233
18🇬🇧 Luton London 1 in 4880.20%▲ 183.7014,616
19🇨🇭 Zurich Zurich 1 in 5230.19%▲ 193.7914,617
20🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 204.1914,617
21🇦🇪 Dubai Dubai 1 in 7980.13%▲ 214.2129,234
22🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 224.2114,617
23🇪🇸 Barajas Madrid 1 in 9660.10%▲ 234.3414,617
24🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 244.3714,616
25🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 254.4014,616
26🇺🇸 LAX Los Angeles 1 in 1,5290.07%▲ 264.5914,617
+= Median 1 in 4060.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3650.27%2.40199,168
2Middle East1 in 3650.27%2.407837,729
3North America1 in 3790.26%2.50373180,273
4Europe1 in 4000.25%2.63388187,435
5Oceania1 in 1,2160.08%4.22115,335
6Latin America1 in 1,5580.06%4.394421,340
7Asia1 in 2,3920.04%4.6010349,741


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1280.78%0.25104,819
2🇪🇸 Spain1 in 1400.72%0.255828,000
3🇮🇳 India1 in 1450.69%0.258340,071
4🇮🇪 Ireland1 in 1790.56%0.256430,866
5🇨🇴 Colombia1 in 1820.55%0.253014,570
6🇨🇭 Switzerland1 in 1970.51%0.25104,834
7🇬🇧 United Kingdom1 in 2070.48%0.4215373,962
8🇨🇦 Canada1 in 2280.44%0.844421,241
9🇪🇬 Egypt1 in 2460.41%1.1373,377
10🇮🇹 Italy1 in 2650.38%1.42136,314
11🇶🇦 Qatar1 in 2810.36%1.622512,042
12🇦🇪 United Arab Emirates1 in 3430.29%2.233316,015
13🇪🇹 Ethiopia1 in 3650.27%2.4062,906
14🇯🇴 Jordan1 in 3800.26%2.502970
15🇫🇷 France1 in 4000.25%2.63188,675
16🇭🇺 Hungary1 in 4190.24%2.7352,421
17🇲🇽 Mexico1 in 4510.22%2.8952,420
18🇺🇸 United States1 in 4520.22%2.90329159,032
19🇳🇱 Netherlands1 in 4760.21%3.00157,254
20🇬🇷 Greece1 in 5180.19%3.1731,453
21🇧🇪 Belgium1 in 6060.16%3.432963
22🇱🇧 Lebanon1 in 6370.16%3.511483
23🇩🇪 Germany1 in 6380.16%3.512512,083
24🇿🇦 South Africa1 in 6810.15%3.6131,443
25🇴🇲 Oman1 in 6990.14%3.6452,419
26🇦🇿 Azerbaijan1 in 7920.13%3.801485
27🇦🇺 Australia1 in 8860.11%3.93104,851
28🇷🇸 Serbia1 in 9570.10%4.011482
29🇵🇰 Pakistan1 in 1,0450.10%4.091485
30🇰🇿 Kazakhstan1 in 1,0460.10%4.091485
31🇹🇷 Turkey1 in 1,1420.09%4.17157,219
32🇸🇦 Saudi Arabia1 in 1,1730.09%4.1952,424
33🇫🇮 Finland1 in 1,2530.08%4.242969
34🇸🇪 Sweden1 in 1,2770.08%4.2631,455
35🇨🇱 Chile1 in 1,3020.08%4.2731,452
36🇭🇰 Hong Kong1 in 1,3510.07%4.3031,455
37🇸🇬 Singapore1 in 1,9030.05%4.5041,928
38🇳🇿 New Zealand1 in 1,9390.05%4.511483
39🇳🇴 Norway1 in 2,3420.04%4.591485
40🇹🇭 Thailand1 in 2,5790.04%4.631482
41🇲🇾 Malaysia1 in 2,6560.04%4.6431,452
42🇻🇳 Vietnam1 in 2,7340.04%4.651483
43🇵🇦 Panama1 in 2,8960.03%4.671483
44🇮🇩 Indonesia1 in 2,9930.03%4.682965
45🇧🇷 Brazil1 in 3,7650.03%4.7552,415
46🇰🇷 South Korea1 in 5,4940.02%4.831484
47🇨🇳 China1 in 6,7530.01%4.862964

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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