LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 4 days ago from 28,754 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 631.58%▲ 10.254119,716
2🇮🇪 Aer Lingus 1 in 991.01%▲ 20.25188,684
3🇨🇦 Air Canada 1 in 1001.00%▲ 30.255928,531
4🇮🇳 Air India 1 in 1130.89%▲ 40.254019,375
5🇮🇳 IndiGo 1 in 1330.75%▲ 50.254622,203
6🇬🇧 British Airways 1 in 1420.70%▲ 60.556028,906
7🇺🇸 Frontier Airlines 1 in 1500.67%▲ 70.78178,190
8🇪🇸 Vueling 1 in 1570.64%▲ 80.972311,140
9🇲🇦 Royal Air Maroc 1 in 1600.63%▲ 91.04115,288
10🇭🇺 Wizz Air 1 in 1760.57%▲ 101.39125,774
11🇪🇹 Ethiopian Airlines 1 in 1830.55%▲ 111.54125,788
12🇦🇷 Aerolineas Argentinas 1 in 2040.49%▲ 121.9094,360
13🇨🇦 WestJet Airlines 1 in 2140.47%▲ 132.05188,740
14🇿🇦 South African 1 in 2250.44%▲ 142.1894,372
15🇮🇳 SpiceJet 1 in 2420.41%▲ 152.3883,875
16🇪🇸 Air Europa 1 in 2430.41%▲ 162.3962,912
17🇬🇧 Jet2 1 in 2720.37%▲ 172.67104,809
18🇺🇸 American Airlines 1 in 2750.36%▲ 182.6911053,160
19🇳🇱 KLM 1 in 2880.35%▲ 192.80136,251
20🇹🇷 Pegasus Airlines 1 in 3000.33%▲ 202.8983,846
21🇬🇧 Virgin Atlantic 1 in 3060.33%▲ 212.9352,407
22🇰🇪 Kenya Airways 1 in 3170.32%▲ 223.0041,940
23🇦🇪 Air Arabia 1 in 3600.28%▲ 233.2462,905
24🇦🇪 Emirates 1 in 3710.27%▲ 243.292110,100
25🇮🇹 ITA Airways 1 in 3850.26%▲ 253.3694,347
26🇭🇷 Croatia Airlines 1 in 4150.24%▲ 263.471481
27🇲🇽 Aeromexico 1 in 4510.22%▲ 273.6052,420
28🇶🇦 Qatar Airways 1 in 4640.22%▲ 283.63157,287
29🇺🇸 Delta Air Lines 1 in 4740.21%▲ 293.665727,569
30🇫🇷 Air France 1 in 4800.21%▲ 303.68157,230
31🇨🇭 Swiss 1 in 4930.20%▲ 313.7241,931
32🇦🇺 Qantas 1 in 5040.20%▲ 323.7483,874
33🇹🇷 Turkish Airlines 1 in 5240.19%▲ 333.79209,639
34🇺🇸 Spirit Airlines 1 in 5510.18%▲ 343.8573,400
35🇩🇪 Lufthansa 1 in 5600.18%▲ 353.87157,272
36🇬🇧 easyJet 1 in 5720.17%▲ 363.89136,258
37🇨🇦 Air Transat 1 in 5750.17%▲ 373.902963
38🇸🇦 Saudia 1 in 5890.17%▲ 383.92104,830
39🇺🇸 JetBlue 1 in 6100.16%▲ 393.96136,293
40🇦🇪 Etihad Airways 1 in 7060.14%▲ 404.1052,416
41🇺🇸 Southwest Airlines 1 in 7160.14%▲ 414.123114,963
42🇺🇸 United Airlines 1 in 7650.13%▲ 424.173114,966
43🇵🇭 Cebu Pacific 1 in 7760.13%▲ 434.182970
44🇨🇴 Avianca 1 in 7900.13%▲ 444.2073,366
45🇮🇪 Ryanair 1 in 8190.12%▲ 454.23167,748
46🇲🇾 Malaysia Airlines 1 in 8770.11%▲ 464.2831,454
47🇲🇾 Air Asia 1 in 8990.11%▲ 474.3062,888
48🇸🇬 Singapore Airlines 1 in 9180.11%▲ 484.3141,941
49🇧🇷 LATAM Brazil 1 in 9390.11%▲ 494.3352,404
50🇵🇦 COPA Airlines 1 in 9670.10%▲ 504.3431,446
51🇦🇪 flydubai 1 in 9830.10%▲ 514.362969
52🇭🇰 Cathay Pacific 1 in 1,0160.10%▲ 524.3841,935
53🇧🇭 Gulf Air 1 in 1,0460.10%▲ 534.391485
54🇮🇸 Icelandair 1 in 1,1160.09%▲ 544.431482
55🇳🇴 Norwegian 1 in 1,1750.09%▲ 554.462968
56🇧🇪 Brussels Airlines 1 in 1,2100.08%▲ 564.481483
57🇬🇷 Aegean Airlines 1 in 1,5570.06%▲ 574.591483
58🇦🇺 Virgin Australia 1 in 1,6080.06%▲ 584.612965
59🇺🇸 Alaska Airlines 1 in 1,7020.06%▲ 594.6362,889
60🇪🇬 EgyptAir 1 in 1,7260.06%▲ 604.631481
61🇴🇲 Oman Air 1 in 1,7520.06%▲ 614.642965
62🇳🇿 Air New Zealand 1 in 1,9470.05%▲ 624.671481
63🇵🇭 Philippine Airlines 1 in 2,1360.05%▲ 634.701482
64🇮🇩 Garuda Indonesia 1 in 2,2640.04%▲ 644.722970
65🇫🇮 Finnair 1 in 2,5240.04%▲ 654.751481
66🇹🇭 Thai Airways 1 in 2,5700.04%▲ 664.751484
67🇦🇺 Jetstar 1 in 2,6660.04%▲ 674.761484
68🇦🇹 Austrian Airlines 1 in 2,7060.04%▲ 684.771483
69🇩🇪 Eurowings 1 in 3,4610.03%▲ 694.821484
70🇮🇩 Lion Air 1 in 3,6670.03%▲ 704.831482
71🇧🇷 GOL Airlines 1 in 3,7560.03%▲ 714.831483
72🇸🇪 SAS Scandinavia 1 in 3,8360.03%▲ 724.831485
73🇨🇱 LATAM Chile 1 in 3,9300.03%▲ 734.841481
74🇸🇬 Scoot 1 in 4,1480.02%▲ 744.851485
75🇧🇷 Azul 1 in 6,1980.02%▲ 754.901483
76🇯🇵 ANA 1 in 7,4090.01%▲ 764.911481
+= Median 1 in 5990.17%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇮🇪 Aer Lingus 		                  🥉
🇨🇦 Air Canada


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 333.07%▲ 10.25941,556
2🇬🇧 Gatwick London 1 in 1030.97%▲ 20.25836,938
3🇮🇳 Shivaji Mumbai 1 in 1070.94%▲ 30.25836,932
4🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 40.251046,165
5🇬🇧 Heathrow London 1 in 1760.57%▲ 51.41836,931
6🇺🇸 Miami Miami 1 in 2660.38%▲ 62.62313,850
7🇫🇷 Charles de Gaulle Paris 1 in 3140.32%▲ 72.98418,462
8🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 83.3929,232
9🇧🇪 Brussels Brussels 1 in 3980.25%▲ 93.4114,616
10🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 103.4329,233
11🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 113.47313,850
12🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 123.4814,616
13🇬🇧 Luton London 1 in 4880.20%▲ 133.7014,616
14🇲🇾 KLIA Kuala Lumpur 1 in 5300.19%▲ 143.8029,233
15🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 153.8229,232
16🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 163.8629,234
17🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 173.9029,231
18🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 183.9129,231
19🇺🇸 Dallas/Fort Worth Dallas 1 in 6070.16%▲ 193.9629,232
20🇶🇦 Hamad Doha 1 in 6750.15%▲ 204.0614,616
21🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 214.1414,617
22🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 224.1729,231
23🇦🇪 Dubai Dubai 1 in 7980.13%▲ 234.2129,232
24🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 244.2114,616
25🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 254.2514,617
26🇰🇷 Incheon Seoul 1 in 1,1250.09%▲ 264.4414,616
27🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 274.5214,617
28🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 284.5614,616
29🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 294.6614,616
+= Median 1 in 5370.19%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2020.50%0.293617,389
2Europe1 in 4870.21%3.05298143,699
3North America1 in 5510.18%3.28351169,663
4Middle East1 in 7060.14%3.656330,437
5Latin America1 in 9530.10%4.003215,444
6Asia1 in 9650.10%4.0212058,025
7Oceania1 in 1,7610.06%4.46125,805


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1330.75%0.259445,453
2🇪🇸 Spain1 in 1570.64%0.257033,768
3🇲🇦 Morocco1 in 1600.63%0.25115,288
4🇭🇺 Hungary1 in 1760.57%0.25125,774
5🇮🇪 Ireland1 in 1770.57%0.253416,433
6🇪🇹 Ethiopia1 in 1830.55%0.25125,788
7🇦🇷 Argentina1 in 2040.49%0.3594,360
8🇨🇦 Canada1 in 2140.47%0.577938,233
9🇿🇦 South Africa1 in 2250.44%0.7894,372
10🇳🇱 Netherlands1 in 2880.35%1.70136,251
11🇬🇧 United Kingdom1 in 2880.35%1.708842,379
12🇰🇪 Kenya1 in 3170.32%2.0041,940
13🇹🇷 Turkey1 in 3810.26%2.512813,486
14🇮🇹 Italy1 in 3850.26%2.5394,347
15🇭🇷 Croatia1 in 4150.24%2.711481
16🇲🇽 Mexico1 in 4510.22%2.8952,420
17🇶🇦 Qatar1 in 4640.22%2.95157,287
18🇫🇷 France1 in 4800.21%3.02157,230
19🇦🇪 United Arab Emirates1 in 4860.21%3.053416,391
20🇨🇭 Switzerland1 in 4930.20%3.0741,931
21🇺🇸 United States1 in 5790.17%3.36272131,430
22🇸🇦 Saudi Arabia1 in 5890.17%3.39104,830
23🇨🇴 Colombia1 in 7900.13%3.8073,366
24🇲🇾 Malaysia1 in 8880.11%3.9394,342
25🇩🇪 Germany1 in 9640.10%4.01167,755
26🇵🇦 Panama1 in 9670.10%4.0231,446
27🇭🇰 Hong Kong1 in 1,0160.10%4.0741,935
28🇧🇭 Bahrain1 in 1,0460.10%4.091485
29🇮🇸 Iceland1 in 1,1160.09%4.151482
30🇵🇭 Philippines1 in 1,1380.09%4.1731,452
31🇳🇴 Norway1 in 1,1750.09%4.192968
32🇧🇪 Belgium1 in 1,2100.08%4.211483
33🇸🇬 Singapore1 in 1,5040.07%4.3752,426
34🇬🇷 Greece1 in 1,5570.06%4.391483
35🇦🇺 Australia1 in 1,6080.06%4.41115,323
36🇪🇬 Egypt1 in 1,7260.06%4.451481
37🇴🇲 Oman1 in 1,7520.06%4.462965
38🇳🇿 New Zealand1 in 1,9470.05%4.511481
39🇫🇮 Finland1 in 2,5240.04%4.621481
40🇹🇭 Thailand1 in 2,5700.04%4.631484
41🇦🇹 Austria1 in 2,7060.04%4.651483
42🇮🇩 Indonesia1 in 2,8000.04%4.6631,452
43🇧🇷 Brazil1 in 3,7560.03%4.7573,370
44🇸🇪 Sweden1 in 3,8360.03%4.751485
45🇨🇱 Chile1 in 3,9300.03%4.761481
46🇯🇵 Japan1 in 7,4090.01%4.871481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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