LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 6 days ago from 30,451 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 IndiGo 1 in 432.33%=0.2514268,724
2🇰🇪 Kenya Airways 1 in 462.19%▼ 240.252813,467
3🇮🇳 Air India 1 in 641.57%▼ 10.257134,262
4🇪🇸 Iberia 1 in 741.35%▼ 90.253516,848
5🇬🇧 British Airways 1 in 1130.89%▼ 150.257636,561
6🇮🇳 SpiceJet 1 in 1300.77%▲ 10.25157,219
7🇦🇷 Aerolineas Argentinas 1 in 1420.70%▼ 190.54136,273
8🇪🇸 Air Europa 1 in 1630.61%▼ 181.1294,334
9🇪🇹 Ethiopian Airlines 1 in 1690.59%▼ 171.24136,286
10🇮🇪 Aer Lingus 1 in 1790.56%▲ 31.46104,812
11🇿🇦 South African 1 in 1840.54%▼ 151.56115,338
12🇨🇦 Air Canada 1 in 1970.51%▲ 31.783014,516
13🇶🇦 Qatar Airways 1 in 2180.46%▼ 32.093215,535
14🇦🇪 Emirates 1 in 2340.43%▲ 112.293316,024
15🇳🇱 KLM 1 in 2650.38%▼ 112.61146,773
16🇬🇧 Virgin Atlantic 1 in 3060.33%▼ 102.9352,413
17🇲🇽 Aeromexico 1 in 3230.31%▲ 113.0473,373
18🇨🇴 Avianca 1 in 3430.29%▼ 83.15167,744
19🇧🇭 Gulf Air 1 in 3520.28%▼ 73.2031,442
20🇦🇪 Etihad Airways 1 in 3520.28%▼ 63.20104,842
21🇪🇸 Vueling 1 in 3620.28%▲ 133.25104,840
22🇺🇸 American Airlines 1 in 4010.25%▼ 33.427536,373
23🇺🇸 Frontier Airlines 1 in 4230.24%▼ 33.5062,904
24🇺🇸 United Airlines 1 in 4300.23%▲ 13.535526,591
25🇦🇪 Air Arabia 1 in 4310.23%▼ 13.5352,424
26🇩🇪 Lufthansa 1 in 4430.23%=3.57199,195
27🇹🇷 Turkish Airlines 1 in 4730.21%▲ 53.662210,683
28🇹🇷 Pegasus Airlines 1 in 4780.21%▲ 23.6752,411
29🇫🇷 Air France 1 in 5110.20%▲ 123.76146,799
30🇬🇧 Jet2 1 in 5430.18%▲ 43.8352,404
31🇨🇦 WestJet Airlines 1 in 5530.18%▲ 53.8573,391
32🇺🇸 JetBlue 1 in 5660.18%▲ 143.88146,791
33🇪🇬 EgyptAir 1 in 5700.18%▲ 73.8931,456
34🇴🇲 Oman Air 1 in 5850.17%▲ 83.9262,890
35🇮🇪 Ryanair 1 in 6560.15%▲ 114.03209,675
36🇺🇸 Southwest Airlines 1 in 6680.15%▲ 104.053316,020
37🇲🇾 Air Asia 1 in 6710.15%▲ 114.0683,869
38🇬🇧 easyJet 1 in 6760.15%▲ 124.06115,295
39🇮🇹 ITA Airways 1 in 6960.14%▲ 244.0952,405
40🇱🇰 SriLankan Airlines 1 in 6980.14%▲ 144.091484
41🇺🇸 Delta Air Lines 1 in 7080.14%▲ 204.113818,444
42🇯🇴 Royal Jordanian 1 in 7640.13%▲ 404.171483
43🇸🇪 SAS Scandinavia 1 in 7710.13%▲ 174.1852,411
44🇧🇷 LATAM Brazil 1 in 7760.13%▲ 334.1862,912
45🇦🇿 Azerbaijan Airlines 1 in 7930.13%▲ 194.201485
46🇭🇰 Cathay Pacific 1 in 8130.12%▲ 204.2252,418
47🇸🇦 Saudia 1 in 8380.12%▲ 214.2473,393
48🇲🇾 Malaysia Airlines 1 in 8800.11%▲ 224.2831,449
49🇸🇬 Singapore Airlines 1 in 9220.11%▲ 234.3141,933
50🇺🇸 Alaska Airlines 1 in 9240.11%▲ 244.31115,321
51🇷🇸 Air Serbia 1 in 9540.10%▲ 254.341483
52🇵🇦 COPA Airlines 1 in 9610.10%▲ 264.3431,456
53🇦🇺 Qantas 1 in 1,0050.10%▲ 344.3741,942
54🇺🇸 Hawaiian Airlines 1 in 1,0480.10%▲ 284.402967
55🇵🇰 Pakistan International Airlines 1 in 1,0520.10%▲ 294.401482
56🇭🇺 Wizz Air 1 in 1,0530.09%▲ 304.402963
57🇮🇸 Icelandair 1 in 1,1110.09%▲ 314.431484
58🇩🇪 Eurowings 1 in 1,1580.09%▲ 324.4531,446
59🇳🇴 Norwegian 1 in 1,1800.08%▲ 474.462964
60🇧🇪 Brussels Airlines 1 in 1,2090.08%▲ 344.481483
61🇺🇸 Spirit Airlines 1 in 1,2920.08%▲ 354.5131,451
62🇮🇱 El Al 1 in 1,4610.07%▲ 364.571484
63🇺🇸 Allegiant Air 1 in 1,5290.07%▲ 374.592964
64🇨🇭 Swiss 1 in 1,9680.05%▲ 384.681484
65🇦🇪 flydubai 1 in 1,9690.05%▲ 394.681484
66🇵🇭 Philippine Airlines 1 in 2,1300.05%▲ 564.701483
67🇮🇩 Garuda Indonesia 1 in 2,2660.04%▲ 414.722970
68🇨🇳 Hainan Airlines 1 in 2,4120.04%▲ 424.741484
69🇫🇮 Finnair 1 in 2,5080.04%▲ 434.751484
70🇦🇺 Jetstar 1 in 2,6740.04%▲ 444.761483
71🇻🇳 Vietnam Airlines 1 in 2,7320.04%▲ 574.771484
72🇦🇺 Virgin Australia 1 in 3,2120.03%▲ 464.801483
73🇮🇩 Lion Air 1 in 3,6390.03%▲ 474.831485
74🇧🇷 GOL Airlines 1 in 3,7340.03%▲ 484.831485
75🇨🇱 LATAM Chile 1 in 3,8950.03%▲ 494.841485
76🇯🇵 ANA 1 in 7,3600.01%▲ 504.911484
77🇨🇳 China Eastern 1 in 8,1740.01%▲ 514.922966
78🇨🇳 China Southern 1 in 8,6700.01%▲ 524.932966
79🇨🇳 Air China 1 in 12,4980.01%▲ 534.951482
+= Median 1 in 6980.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 IndiGo
🥈
🇰🇪 Kenya Airways 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇨🇳 China Southern 		                  🥉
🇨🇳 China Eastern


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Sea-Tac Seattle 1 in 333.06%▲ 10.2526120,033
2🇮🇳 Gandhi Delhi 1 in 681.48%▲ 20.251778,463
3🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 30.251150,773
4🇳🇱 Schiphol Amsterdam 1 in 1380.73%▲ 40.40941,546
5🇨🇦 Pearson Toronto 1 in 1420.71%▲ 50.53627,703
6🇬🇧 Heathrow London 1 in 2020.50%▲ 61.86732,308
7🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 72.29523,084
8🇭🇺 Budapest Budapest 1 in 2930.34%▲ 82.8414,616
9🇬🇧 Stansted London 1 in 2930.34%▲ 92.8414,616
10🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 103.36313,850
11🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 113.4129,231
12🇧🇪 Brussels Brussels 1 in 3980.25%▲ 123.4114,617
13🇺🇸 Orlando Orlando, FL 1 in 4030.25%▲ 133.4329,232
14🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 143.4329,233
15🇬🇧 Gatwick London 1 in 4120.24%▲ 153.4629,233
16🇺🇸 McCarran Las Vegas 1 in 4390.23%▲ 163.5629,232
17🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 173.8629,233
18🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 184.1414,615
19🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 194.1914,616
20🇺🇸 Miami Miami 1 in 7970.13%▲ 204.2114,616
21🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 214.2414,617
22🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 224.2614,616
23🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 234.3329,234
24🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 244.4114,617
25🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 254.4814,617
26🇫🇷 Charles de Gaulle Paris 1 in 1,2570.08%▲ 264.5014,616
27🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 274.5614,616
+= Median 1 in 4050.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1690.59%0.255225,092
2Middle East1 in 5700.18%3.3310249,456
3Europe1 in 5940.17%3.40277133,651
4North America1 in 6130.16%3.45276133,733
5Latin America1 in 7760.13%3.784722,728
6Asia1 in 1,0520.10%4.10263127,130
7Oceania1 in 2,6740.04%4.6462,908


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 462.19%0.252813,467
2🇮🇳 India1 in 641.57%0.25228110,205
3🇦🇷 Argentina1 in 1420.70%0.25136,273
4🇪🇸 Spain1 in 1630.61%0.255426,022
5🇪🇹 Ethiopia1 in 1690.59%0.25136,286
6🇿🇦 South Africa1 in 1840.54%0.25115,338
7🇶🇦 Qatar1 in 2180.46%0.633215,535
8🇳🇱 Netherlands1 in 2650.38%1.42146,773
9🇮🇪 Ireland1 in 2810.36%1.623014,487
10🇨🇦 Canada1 in 2900.34%1.733717,907
11🇲🇽 Mexico1 in 3230.31%2.0673,373
12🇨🇴 Colombia1 in 3430.29%2.23167,744
13🇧🇭 Bahrain1 in 3520.28%2.3031,442
14🇦🇪 United Arab Emirates1 in 3880.26%2.554923,773
15🇬🇧 United Kingdom1 in 3910.26%2.579746,674
16🇹🇷 Turkey1 in 4760.21%3.002713,094
17🇫🇷 France1 in 5110.20%3.14146,799
18🇪🇬 Egypt1 in 5700.18%3.3331,456
19🇴🇲 Oman1 in 5850.17%3.3862,890
20🇩🇪 Germany1 in 6410.16%3.522210,642
21🇺🇸 United States1 in 6880.15%3.62239115,827
22🇮🇹 Italy1 in 6960.14%3.6452,405
23🇱🇰 Sri Lanka1 in 6980.14%3.641484
24🇲🇾 Malaysia1 in 7610.13%3.75115,319
25🇯🇴 Jordan1 in 7640.13%3.761483
26🇸🇪 Sweden1 in 7710.13%3.7752,411
27🇦🇿 Azerbaijan1 in 7930.13%3.801485
28🇭🇰 Hong Kong1 in 8130.12%3.8352,418
29🇸🇦 Saudi Arabia1 in 8380.12%3.8773,393
30🇸🇬 Singapore1 in 9220.11%3.9741,933
31🇷🇸 Serbia1 in 9540.10%4.001483
32🇵🇦 Panama1 in 9610.10%4.0131,456
33🇵🇰 Pakistan1 in 1,0520.10%4.101482
34🇭🇺 Hungary1 in 1,0530.09%4.102963
35🇮🇸 Iceland1 in 1,1110.09%4.141484
36🇳🇴 Norway1 in 1,1800.08%4.192964
37🇧🇪 Belgium1 in 1,2090.08%4.211483
38🇧🇷 Brazil1 in 1,2850.08%4.2673,397
39🇮🇱 Israel1 in 1,4610.07%4.351484
40🇨🇭 Switzerland1 in 1,9680.05%4.521484
41🇵🇭 Philippines1 in 2,1300.05%4.551483
42🇫🇮 Finland1 in 2,5080.04%4.621484
43🇦🇺 Australia1 in 2,6740.04%4.6462,908
44🇻🇳 Vietnam1 in 2,7320.04%4.651484
45🇮🇩 Indonesia1 in 2,7930.04%4.6631,455
46🇨🇱 Chile1 in 3,8950.03%4.761485
47🇯🇵 Japan1 in 7,3600.01%4.871484
48🇨🇳 China1 in 8,4150.01%4.8962,898

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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