LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 2 days ago from 28,775 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 831.20%▲ 10.253114,904
2🇮🇪 Aer Lingus 1 in 1180.84%▲ 20.25157,269
3🇬🇧 British Airways 1 in 1780.56%▲ 31.454823,077
4🇺🇸 Frontier Airlines 1 in 1810.55%▲ 41.50146,790
5🇮🇳 Air India 1 in 1880.53%▲ 51.632411,594
6🇮🇳 IndiGo 1 in 1980.51%▲ 61.803114,926
7🇿🇦 South African 1 in 2250.44%▲ 72.1994,368
8🇪🇸 Vueling 1 in 2260.44%▲ 82.20167,736
9🇮🇳 SpiceJet 1 in 2430.41%▲ 92.4083,853
10🇪🇹 Ethiopian Airlines 1 in 2750.36%▲ 102.7083,851
11🇲🇦 Royal Air Maroc 1 in 2920.34%▲ 112.8362,896
12🇪🇸 Air Europa 1 in 2920.34%▲ 122.8352,418
13🇬🇧 Jet2 1 in 2990.33%▲ 132.8894,371
14🇬🇧 Virgin Atlantic 1 in 3050.33%▲ 142.9252,421
15🇨🇦 Air Canada 1 in 3490.29%▲ 153.18178,192
16🇺🇸 American Airlines 1 in 3590.28%▲ 163.248440,620
17🇮🇹 ITA Airways 1 in 3840.26%▲ 173.3594,360
18🇳🇱 KLM 1 in 4130.24%▲ 183.4794,352
19🇭🇷 Croatia Airlines 1 in 4150.24%▲ 193.481481
20🇭🇺 Wizz Air 1 in 4210.24%▲ 203.5052,406
21🇦🇪 Emirates 1 in 4300.23%▲ 213.53188,710
22🇹🇷 Pegasus Airlines 1 in 4790.21%▲ 223.6852,404
23🇨🇦 WestJet Airlines 1 in 4830.21%▲ 233.6983,882
24🇨🇭 Swiss 1 in 4910.20%▲ 243.7141,941
25🇲🇽 Aeromexico 1 in 5640.18%▲ 253.8841,934
26🇨🇦 Air Transat 1 in 5720.17%▲ 263.892967
27🇦🇷 Aerolineas Argentinas 1 in 6170.16%▲ 273.9731,445
28🇺🇸 Delta Air Lines 1 in 6470.15%▲ 284.024220,192
29🇫🇷 Air France 1 in 6510.15%▲ 294.03115,332
30🇩🇪 Lufthansa 1 in 6990.14%▲ 304.09125,826
31🇦🇪 Air Arabia 1 in 7230.14%▲ 314.1231,446
32🇵🇭 Cebu Pacific 1 in 7810.13%▲ 324.192964
33🇺🇸 JetBlue 1 in 7960.13%▲ 334.20104,824
34🇹🇷 Turkish Airlines 1 in 8080.12%▲ 344.22136,259
35🇸🇦 Saudia 1 in 8390.12%▲ 354.2473,389
36🇮🇪 Ryanair 1 in 8730.11%▲ 364.27157,269
37🇶🇦 Qatar Airways 1 in 8750.11%▲ 374.2883,862
38🇦🇪 Etihad Airways 1 in 8860.11%▲ 384.2941,924
39🇬🇧 easyJet 1 in 9270.11%▲ 394.3283,861
40🇵🇦 COPA Airlines 1 in 9640.10%▲ 404.3431,451
41🇺🇸 Spirit Airlines 1 in 9690.10%▲ 414.3541,934
42🇦🇺 Qantas 1 in 1,0110.10%▲ 424.3741,930
43🇧🇭 Gulf Air 1 in 1,0440.10%▲ 434.391486
44🇺🇸 Southwest Airlines 1 in 1,0500.10%▲ 444.402110,195
45🇨🇴 Avianca 1 in 1,1050.09%▲ 454.4352,406
46🇧🇷 LATAM Brazil 1 in 1,1670.09%▲ 464.4641,935
47🇳🇴 Norwegian 1 in 1,1780.08%▲ 474.462966
48🇺🇸 United Airlines 1 in 1,1890.08%▲ 484.47209,623
49🇰🇪 Kenya Airways 1 in 1,2660.08%▲ 494.501486
50🇲🇾 Malaysia Airlines 1 in 1,3130.08%▲ 504.522971
51🇦🇺 Virgin Australia 1 in 1,6060.06%▲ 514.612966
52🇪🇬 EgyptAir 1 in 1,7200.06%▲ 524.631482
53🇴🇲 Oman Air 1 in 1,7410.06%▲ 534.642971
54🇲🇾 Air Asia 1 in 1,7920.06%▲ 544.6531,449
55🇦🇪 flydubai 1 in 1,9760.05%▲ 554.681482
56🇵🇭 Philippine Airlines 1 in 2,1320.05%▲ 564.701483
57🇮🇩 Garuda Indonesia 1 in 2,2720.04%▲ 574.722967
58🇦🇺 Jetstar 1 in 2,6780.04%▲ 584.761482
59🇦🇹 Austrian Airlines 1 in 2,7020.04%▲ 594.771483
60🇩🇪 Eurowings 1 in 3,4640.03%▲ 604.821483
61🇮🇩 Lion Air 1 in 3,6430.03%▲ 614.831485
62🇸🇬 Singapore Airlines 1 in 3,6690.03%▲ 624.831486
63🇧🇷 GOL Airlines 1 in 3,7680.03%▲ 634.831481
64🇸🇪 SAS Scandinavia 1 in 3,8560.03%▲ 644.841482
65🇨🇱 LATAM Chile 1 in 3,9300.03%▲ 654.841481
66🇭🇰 Cathay Pacific 1 in 4,0550.02%▲ 664.841485
67🇸🇬 Scoot 1 in 4,1660.02%▲ 674.851483
68🇺🇸 Alaska Airlines 1 in 5,0830.02%▲ 684.882967
69🇧🇷 Azul 1 in 6,1870.02%▲ 694.901484
70🇯🇵 ANA 1 in 7,3680.01%▲ 704.911484
+= Median 1 in 8550.12%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇮🇪 Aer Lingus 		                  🥉
🇬🇧 British Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇺🇸 Alaska Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 293.41%▲ 10.251046,165
2🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 20.251150,778
3🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 30.251046,161
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,694
5🇬🇧 Heathrow London 1 in 1760.57%▲ 51.41836,931
6🇫🇷 Charles de Gaulle Paris 1 in 2090.48%▲ 61.98627,698
7🇺🇸 Liberty Newark, NJ 1 in 2620.38%▲ 72.58313,848
8🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 82.65313,846
9🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 92.91418,465
10🇧🇪 Brussels Brussels 1 in 3980.25%▲ 103.4114,616
11🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 113.4814,617
12🇬🇧 Luton London 1 in 4880.20%▲ 123.7014,617
13🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 133.76313,848
14🇲🇾 KLIA Kuala Lumpur 1 in 5300.19%▲ 143.8029,232
15🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 153.8229,233
16🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 163.9029,231
17🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 173.9829,234
18🇶🇦 Hamad Doha 1 in 6750.15%▲ 184.0614,617
19🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 194.1414,616
20🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 204.1914,616
21🇺🇸 Miami Miami 1 in 7970.13%▲ 214.2114,617
22🇦🇪 Dubai Dubai 1 in 7980.13%▲ 224.2129,233
23🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 234.2114,617
24🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 244.2514,617
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,617
26🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 264.4314,616
27🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 274.4614,616
28🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 284.5214,616
+= Median 1 in 5330.19%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2830.35%1.652411,601
2Europe1 in 4490.22%2.88226109,100
3North America1 in 6470.15%3.53224108,186
4Middle East1 in 8860.11%3.934521,752
5Latin America1 in 1,1350.09%4.162210,618
6Oceania1 in 1,6060.06%4.4173,378
7Asia1 in 2,1320.05%4.557837,628


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1980.51%0.256330,373
2🇮🇪 Ireland1 in 2080.48%0.443014,537
3🇿🇦 South Africa1 in 2250.44%0.7894,368
4🇪🇸 Spain1 in 2260.44%0.805225,057
5🇪🇹 Ethiopia1 in 2750.36%1.5583,851
6🇲🇦 Morocco1 in 2920.34%1.7462,896
7🇬🇧 United Kingdom1 in 3020.33%1.857033,729
8🇮🇹 Italy1 in 3840.26%2.5394,360
9🇳🇱 Netherlands1 in 4130.24%2.7094,352
10🇭🇷 Croatia1 in 4150.24%2.711481
11🇭🇺 Hungary1 in 4210.24%2.7552,406
12🇨🇦 Canada1 in 4830.21%3.032713,041
13🇨🇭 Switzerland1 in 4910.20%3.0641,941
14🇲🇽 Mexico1 in 5640.18%3.3241,934
15🇹🇷 Turkey1 in 6020.17%3.42188,663
16🇦🇷 Argentina1 in 6170.16%3.4631,445
17🇫🇷 France1 in 6510.15%3.54115,332
18🇦🇪 United Arab Emirates1 in 7960.13%3.812612,562
19🇸🇦 Saudi Arabia1 in 8390.12%3.8773,389
20🇺🇸 United States1 in 8740.11%3.9119795,145
21🇶🇦 Qatar1 in 8750.11%3.9183,862
22🇵🇦 Panama1 in 9640.10%4.0131,451
23🇧🇭 Bahrain1 in 1,0440.10%4.091486
24🇨🇴 Colombia1 in 1,1050.09%4.1452,406
25🇵🇭 Philippines1 in 1,1440.09%4.1731,446
26🇩🇪 Germany1 in 1,1630.09%4.18136,309
27🇳🇴 Norway1 in 1,1780.08%4.192966
28🇰🇪 Kenya1 in 1,2660.08%4.251486
29🇲🇾 Malaysia1 in 1,5160.07%4.3752,420
30🇦🇺 Australia1 in 1,6060.06%4.4173,378
31🇪🇬 Egypt1 in 1,7200.06%4.451482
32🇴🇲 Oman1 in 1,7410.06%4.452971
33🇦🇹 Austria1 in 2,7020.04%4.651483
34🇮🇩 Indonesia1 in 2,7980.04%4.6631,452
35🇧🇷 Brazil1 in 3,7680.03%4.7562,900
36🇸🇪 Sweden1 in 3,8560.03%4.751482
37🇸🇬 Singapore1 in 3,9020.03%4.762969
38🇨🇱 Chile1 in 3,9300.03%4.761481
39🇭🇰 Hong Kong1 in 4,0550.02%4.771485
40🇯🇵 Japan1 in 7,3680.01%4.871484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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