LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 6 days ago from 41,585 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 British Airways 1 in 1490.67%▲ 10.755727,643
2🇮🇪 Aer Lingus 1 in 1620.62%▲ 21.09115,310
3🇪🇸 Iberia 1 in 1720.58%▲ 31.32157,237
4🇰🇪 Kenya Airways 1 in 1820.55%▲ 41.5273,380
5🇮🇳 SpiceJet 1 in 2160.46%▲ 52.0794,336
6🇨🇭 Swiss 1 in 2450.41%▲ 62.4283,883
7🇮🇳 IndiGo 1 in 2550.39%▲ 72.522411,546
8🇨🇴 Avianca 1 in 2740.37%▲ 82.69209,707
9🇪🇸 Vueling 1 in 2790.36%▲ 92.73136,285
10🇨🇦 WestJet Airlines 1 in 3230.31%▲ 103.04125,796
11🇪🇬 EgyptAir 1 in 3430.29%▲ 113.1552,418
12🇨🇦 Air Canada 1 in 3950.25%▲ 123.40157,230
13🇮🇳 Air India 1 in 4110.24%▲ 133.46115,305
14🇮🇹 ITA Airways 1 in 4960.20%▲ 143.7273,379
15🇦🇪 Etihad Airways 1 in 5030.20%▲ 153.7473,387
16🇬🇧 Virgin Atlantic 1 in 5090.20%▲ 163.7631,448
17🇺🇸 Frontier Airlines 1 in 5090.20%▲ 173.7652,413
18🇳🇱 KLM 1 in 5320.19%▲ 183.8173,380
19🇶🇦 Qatar Airways 1 in 5350.19%▲ 193.82136,314
20🇺🇸 American Airlines 1 in 5570.18%▲ 203.865426,210
21🇲🇽 Aeromexico 1 in 5620.18%▲ 213.8741,940
22🇫🇷 Air France 1 in 6020.17%▲ 223.95125,772
23🇧🇪 Brussels Airlines 1 in 6050.17%▲ 233.952965
24🇩🇪 Lufthansa 1 in 6490.15%▲ 244.02136,272
25🇦🇺 Qantas 1 in 6750.15%▲ 254.0662,889
26🇿🇦 South African 1 in 6750.15%▲ 264.0631,456
27🇺🇸 United Airlines 1 in 7140.14%▲ 274.113316,027
28🇪🇹 Ethiopian Airlines 1 in 7320.14%▲ 284.1331,449
29🇪🇸 Air Europa 1 in 7320.14%▲ 294.132966
30🇮🇪 Ryanair 1 in 7320.14%▲ 304.13188,672
31🇬🇧 easyJet 1 in 7400.14%▲ 314.14104,839
32🇯🇴 Royal Jordanian 1 in 7610.13%▲ 324.171485
33🇦🇪 Emirates 1 in 7800.13%▲ 334.19104,809
34🇬🇧 Jet2 1 in 8980.11%▲ 344.2931,455
35🇷🇸 Air Serbia 1 in 9530.10%▲ 354.341484
36🇺🇸 Delta Air Lines 1 in 1,0420.10%▲ 364.392612,534
37🇰🇿 Air Astana 1 in 1,0490.10%▲ 374.401483
38🇵🇰 Pakistan International Airlines 1 in 1,0540.09%▲ 384.401481
39🇹🇷 Turkish Airlines 1 in 1,1630.09%▲ 394.4694,345
40🇸🇬 Singapore Airlines 1 in 1,2350.08%▲ 404.4931,444
41🇫🇮 Finnair 1 in 1,2600.08%▲ 414.502963
42🇺🇸 Southwest Airlines 1 in 1,3790.07%▲ 424.54167,764
43🇬🇷 Aegean Airlines 1 in 1,5600.06%▲ 434.591483
44🇴🇲 Oman Air 1 in 1,7560.06%▲ 444.642962
45🇳🇿 Air New Zealand 1 in 1,9340.05%▲ 454.671485
46🇸🇦 Saudia 1 in 1,9700.05%▲ 464.6831,443
47🇺🇸 JetBlue 1 in 1,9770.05%▲ 474.6841,943
48🇭🇰 Cathay Pacific 1 in 2,0240.05%▲ 484.692972
49🇺🇸 Hawaiian Airlines 1 in 2,0880.05%▲ 494.701486
50🇭🇺 Wizz Air 1 in 2,1010.05%▲ 504.701483
51🇧🇷 LATAM Brazil 1 in 2,3270.04%▲ 514.732971
52🇳🇴 Norwegian 1 in 2,3510.04%▲ 524.731484
53🇲🇾 Malaysia Airlines 1 in 2,6430.04%▲ 534.761483
54🇦🇺 Jetstar 1 in 2,6740.04%▲ 544.761483
55🇳🇱 Transavia 1 in 2,8200.04%▲ 554.781485
56🇦🇺 Virgin Australia 1 in 3,2030.03%▲ 564.801484
57🇺🇸 Alaska Airlines 1 in 3,3760.03%▲ 574.8131,456
58🇩🇪 Eurowings 1 in 3,4700.03%▲ 584.821483
59🇨🇱 LATAM Chile 1 in 3,9200.03%▲ 594.841482
60🇸🇬 Scoot 1 in 4,1520.02%▲ 604.851485
61🇨🇳 Sichuan Airlines 1 in 4,5930.02%▲ 614.861485
+= Median 1 in 7400.14%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇬🇧 British Airways
🥈
🇮🇪 Aer Lingus 		                  🥉
🇪🇸 Iberia


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Sichuan Airlines
🥈
🇸🇬 Scoot 		                  🥉
🇨🇱 LATAM Chile


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 214.68%▲ 10.2540184,660
2🇬🇧 Stansted London 1 in 731.37%▲ 20.25418,468
3🇬🇧 Heathrow London 1 in 1570.64%▲ 30.96941,550
4🇬🇧 Gatwick London 1 in 1650.61%▲ 41.16523,082
5🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 51.58627,699
6🇨🇭 Zurich Zurich 1 in 2610.38%▲ 62.5829,231
7🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 72.65313,849
8🇮🇳 Gandhi Delhi 1 in 2870.35%▲ 82.79418,462
9🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 93.37313,847
10🇺🇸 Miami Miami 1 in 3990.25%▲ 103.4129,231
11🇨🇦 Pearson Toronto 1 in 4260.24%▲ 113.5129,234
12🇦🇪 Dubai Dubai 1 in 5320.19%▲ 123.81313,849
13🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 133.9829,235
14🇫🇷 Charles de Gaulle Paris 1 in 6280.16%▲ 143.9929,234
15🇺🇸 O'Hare Chicago 1 in 7220.14%▲ 154.1229,231
16🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 164.1414,616
17🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 174.1914,616
18🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 184.2614,617
19🇪🇸 Barajas Madrid 1 in 9660.10%▲ 194.3414,617
20🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 204.4114,617
21🇸🇬 Changi Singapore 1 in 1,1250.09%▲ 214.4414,617
22🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2140.08%▲ 224.4814,617
+= Median 1 in 4730.21%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 6750.15%3.59136,285
2Europe1 in 7320.14%3.7019895,714
3Middle East1 in 7610.13%3.754119,817
4North America1 in 8470.12%3.8816981,858
5Latin America1 in 9060.11%3.952713,100
6Asia1 in 1,1370.09%4.165426,019
7Oceania1 in 2,2440.04%4.5894,341


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1820.55%0.2573,380
2🇨🇭 Switzerland1 in 2450.41%1.1383,883
3🇮🇳 India1 in 2550.39%1.284421,187
4🇮🇪 Ireland1 in 2650.38%1.422913,982
5🇨🇴 Colombia1 in 2740.37%1.53209,707
6🇪🇸 Spain1 in 2790.36%1.593014,488
7🇪🇬 Egypt1 in 3430.29%2.2352,418
8🇨🇦 Canada1 in 3560.28%2.332713,025
9🇮🇹 Italy1 in 4960.20%3.0873,379
10🇶🇦 Qatar1 in 5350.19%3.23136,314
11🇲🇽 Mexico1 in 5620.18%3.3141,940
12🇫🇷 France1 in 6020.17%3.42125,772
13🇬🇧 United Kingdom1 in 6030.17%3.437335,385
14🇧🇪 Belgium1 in 6050.17%3.432965
15🇦🇪 United Arab Emirates1 in 6120.16%3.45178,196
16🇿🇦 South Africa1 in 6750.15%3.5931,456
17🇪🇹 Ethiopia1 in 7320.14%3.7031,449
18🇯🇴 Jordan1 in 7610.13%3.751485
19🇳🇱 Netherlands1 in 8950.11%3.9483,865
20🇷🇸 Serbia1 in 9530.10%4.001484
21🇰🇿 Kazakhstan1 in 1,0490.10%4.091483
22🇵🇰 Pakistan1 in 1,0540.09%4.101481
23🇩🇪 Germany1 in 1,0940.09%4.13146,755
24🇹🇷 Turkey1 in 1,1630.09%4.1894,345
25🇺🇸 United States1 in 1,1870.08%4.2014268,832
26🇫🇮 Finland1 in 1,2600.08%4.252963
27🇬🇷 Greece1 in 1,5600.06%4.391483
28🇴🇲 Oman1 in 1,7560.06%4.462962
29🇸🇬 Singapore1 in 1,9030.05%4.5041,928
30🇳🇿 New Zealand1 in 1,9340.05%4.511485
31🇸🇦 Saudi Arabia1 in 1,9700.05%4.5231,443
32🇭🇰 Hong Kong1 in 2,0240.05%4.532972
33🇭🇺 Hungary1 in 2,1010.05%4.551483
34🇧🇷 Brazil1 in 2,3270.04%4.592971
35🇳🇴 Norway1 in 2,3510.04%4.601484
36🇲🇾 Malaysia1 in 2,6430.04%4.641483
37🇦🇺 Australia1 in 2,6740.04%4.6483,857
38🇨🇱 Chile1 in 3,9200.03%4.761482
39🇨🇳 China1 in 4,5930.02%4.791485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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