LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 6 days ago from 28,386 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇨🇦 Air Canada 1 in 661.53%▼ 230.259043,584
2🇪🇸 Iberia 1 in 1030.97%▼ 30.252512,039
3🇮🇪 Aer Lingus 1 in 1050.95%▲ 20.25178,197
4🇮🇳 Air India 1 in 1450.69%▼ 50.633115,056
5🇪🇸 Vueling 1 in 1810.55%▼ 111.50209,669
6🇬🇧 British Airways 1 in 1820.55%▲ 41.524722,620
7🇮🇳 IndiGo 1 in 1900.53%▼ 71.673215,516
8🇲🇦 Royal Air Maroc 1 in 1940.52%▲ 11.7394,364
9🇨🇦 WestJet Airlines 1 in 2030.49%▲ 31.89199,214
10🇭🇺 Wizz Air 1 in 2110.47%▼ 141.99104,814
11🇰🇪 Kenya Airways 1 in 2130.47%▼ 132.0262,888
12🇺🇸 Frontier Airlines 1 in 2540.39%▼ 122.51104,839
13🇦🇷 Aerolineas Argentinas 1 in 2640.38%▼ 112.6073,375
14🇺🇸 American Airlines 1 in 3520.28%▲ 13.208641,492
15🇪🇹 Ethiopian Airlines 1 in 3670.27%▼ 93.2862,886
16🇬🇧 Virgin Atlantic 1 in 3820.26%▲ 133.3441,933
17🇦🇪 Emirates 1 in 3860.26%▲ 73.36209,703
18🇹🇷 Pegasus Airlines 1 in 3960.25%▼ 63.4062,912
19🇶🇦 Qatar Airways 1 in 4110.24%▼ 53.46178,233
20🇳🇱 KLM 1 in 4120.24%▼ 43.4694,366
21🇦🇪 Air Arabia 1 in 4330.23%▼ 33.5452,414
22🇪🇸 Air Europa 1 in 4880.20%▼ 23.7031,448
23🇦🇺 Qantas 1 in 5040.20%▼ 13.7483,870
24🇿🇦 South African 1 in 5080.20%=3.7541,937
25🇨🇦 Air Transat 1 in 5700.18%▲ 213.892970
26🇬🇧 easyJet 1 in 5720.17%▲ 83.89136,254
27🇹🇷 Turkish Airlines 1 in 6170.16%▲ 53.97178,197
28🇺🇸 Delta Air Lines 1 in 6300.16%▲ 43.994320,725
29🇮🇳 SpiceJet 1 in 6490.15%▲ 214.0231,444
30🇵🇦 COPA Airlines 1 in 7250.14%▲ 184.1341,928
31🇸🇬 Singapore Airlines 1 in 7360.14%▲ 74.1452,423
32🇺🇸 Southwest Airlines 1 in 8550.12%▲ 134.262612,531
33🇮🇹 ITA Airways 1 in 8680.12%▲ 184.2741,929
34🇺🇸 United Airlines 1 in 8750.11%▲ 104.282713,078
35🇲🇾 Malaysia Airlines 1 in 8800.11%▲ 114.2831,449
36🇺🇸 JetBlue 1 in 8870.11%▲ 164.2994,331
37🇬🇧 Jet2 1 in 8980.11%▲ 264.2931,454
38🇨🇴 Avianca 1 in 9140.11%▲ 144.3162,907
39🇩🇪 Lufthansa 1 in 9350.11%▲ 184.3294,352
40🇷🇸 Air Serbia 1 in 9510.11%▲ 164.331484
41🇺🇸 Spirit Airlines 1 in 9670.10%▲ 244.3541,938
42🇸🇦 Saudia 1 in 9810.10%▲ 184.3562,897
43🇦🇪 flydubai 1 in 9840.10%▲ 194.362968
44🇨🇭 Swiss 1 in 9900.10%▲ 204.362962
45🇮🇸 Icelandair 1 in 1,1080.09%▲ 214.431485
46🇲🇽 Aeromexico 1 in 1,1250.09%▲ 224.442969
47🇳🇴 Norwegian 1 in 1,1760.09%▲ 234.462967
48🇫🇷 Air France 1 in 1,1980.08%▲ 244.4762,898
49🇧🇪 Brussels Airlines 1 in 1,2020.08%▲ 254.471486
50🇫🇮 Finnair 1 in 1,2580.08%▲ 264.502965
51🇸🇪 SAS Scandinavia 1 in 1,2880.08%▲ 274.5131,443
52🇲🇾 Air Asia 1 in 1,3480.07%▲ 284.5341,925
53🇭🇰 Cathay Pacific 1 in 1,3520.07%▲ 294.5331,455
54🇺🇸 Allegiant Air 1 in 1,5290.07%▲ 304.592964
55🇬🇷 Aegean Airlines 1 in 1,5520.06%▲ 314.591485
56🇧🇷 LATAM Brazil 1 in 1,5570.06%▲ 324.5931,451
57🇵🇭 Cebu Pacific 1 in 1,5660.06%▲ 334.601481
58🇦🇺 Virgin Australia 1 in 1,6030.06%▲ 344.602968
59🇮🇪 Ryanair 1 in 1,6340.06%▲ 364.6183,883
60🇺🇸 Alaska Airlines 1 in 1,6960.06%▲ 364.6362,900
61🇩🇪 Eurowings 1 in 1,7340.06%▲ 374.632966
62🇦🇪 Etihad Airways 1 in 1,7680.06%▲ 384.642964
63🇳🇿 Air New Zealand 1 in 1,9470.05%▲ 394.671481
64🇹🇭 Thai Airways 1 in 2,5850.04%▲ 404.751481
65🇮🇩 Lion Air 1 in 3,6570.03%▲ 414.831483
66🇧🇷 GOL Airlines 1 in 3,7640.03%▲ 424.831482
67🇨🇱 LATAM Chile 1 in 3,9090.03%▲ 434.841483
68🇸🇬 Scoot 1 in 4,1580.02%▲ 444.851484
69🇮🇩 Garuda Indonesia 1 in 4,5700.02%▲ 454.861481
70🇯🇵 Japan Airlines (JAL) 1 in 5,2030.02%▲ 464.881484
+= Median 1 in 8840.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇨🇦 Air Canada
🥈
🇪🇸 Iberia 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇮🇩 Garuda Indonesia 		                  🥉
🇸🇬 Scoot


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇲🇽 Juárez Mexico City 1 in 811.24%▲ 10.251046,161
2🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 20.251046,165
3🇬🇧 Heathrow London 1 in 1180.85%▲ 30.251255,404
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,703
5🇮🇳 Shivaji Mumbai 1 in 1420.70%▲ 50.55627,693
6🇬🇧 Stansted London 1 in 1460.68%▲ 60.6829,234
7🇲🇾 KLIA Kuala Lumpur 1 in 1510.66%▲ 70.82732,308
8🇶🇦 Hamad Doha 1 in 1690.59%▲ 81.25418,464
9🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 92.29523,082
10🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 102.48523,080
11🇺🇸 Miami Miami 1 in 2660.38%▲ 112.62313,848
12🇭🇺 Budapest Budapest 1 in 2930.34%▲ 122.8414,616
13🇳🇱 Schiphol Amsterdam 1 in 3100.32%▲ 132.96418,464
14🇹🇷 Istanbul Istanbul 1 in 3850.26%▲ 143.36313,849
15🇧🇪 Brussels Brussels 1 in 3980.25%▲ 153.4114,617
16🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 163.4814,617
17🇨🇦 Pearson Toronto 1 in 4260.24%▲ 173.5129,234
18🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 183.68313,847
19🇨🇭 Zurich Zurich 1 in 5230.19%▲ 193.7914,616
20🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 203.8229,234
21🇺🇸 Hartsfield–Jackson Atlanta 1 in 6270.16%▲ 213.99313,847
22🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 224.1414,616
23🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 234.1914,615
24🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 244.3714,617
25🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 254.4314,616
26🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 264.4414,616
27🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 274.5214,617
28🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 284.5914,616
+= Median 1 in 3910.26%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2690.37%1.472512,075
2Middle East1 in 6010.17%3.425225,180
3North America1 in 7250.14%3.69324156,567
4Europe1 in 8980.11%3.94216104,207
5Latin America1 in 1,1250.09%4.162411,595
6Asia1 in 1,3520.07%4.308742,161
7Oceania1 in 1,6030.06%4.41115,320


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Spain1 in 1810.55%0.254823,157
2🇮🇳 India1 in 1900.53%0.256632,015
3🇲🇦 Morocco1 in 1940.52%0.2594,364
4🇮🇪 Ireland1 in 1970.51%0.252512,080
5🇨🇦 Canada1 in 2030.49%0.3311153,768
6🇭🇺 Hungary1 in 2110.47%0.49104,814
7🇰🇪 Kenya1 in 2130.47%0.5462,888
8🇦🇷 Argentina1 in 2640.38%1.4073,375
9🇪🇹 Ethiopia1 in 3670.27%2.4162,886
10🇶🇦 Qatar1 in 4110.24%2.69178,233
11🇳🇱 Netherlands1 in 4120.24%2.6994,366
12🇬🇧 United Kingdom1 in 4580.22%2.936732,260
13🇹🇷 Turkey1 in 4820.21%3.032311,109
14🇿🇦 South Africa1 in 5080.20%3.1341,937
15🇦🇪 United Arab Emirates1 in 6010.17%3.422914,050
16🇵🇦 Panama1 in 7250.14%3.6941,928
17🇦🇺 Australia1 in 7670.13%3.76104,838
18🇮🇹 Italy1 in 8680.12%3.9141,929
19🇺🇸 United States1 in 8750.11%3.91213102,798
20🇨🇴 Colombia1 in 9140.11%3.9662,907
21🇷🇸 Serbia1 in 9510.11%4.001484
22🇸🇦 Saudi Arabia1 in 9810.10%4.0362,897
23🇨🇭 Switzerland1 in 9900.10%4.042962
24🇲🇾 Malaysia1 in 1,0650.09%4.1173,374
25🇮🇸 Iceland1 in 1,1080.09%4.141485
26🇲🇽 Mexico1 in 1,1250.09%4.162969
27🇳🇴 Norway1 in 1,1760.09%4.192967
28🇫🇷 France1 in 1,1980.08%4.2162,898
29🇧🇪 Belgium1 in 1,2020.08%4.211486
30🇩🇪 Germany1 in 1,2150.08%4.22115,318
31🇸🇬 Singapore1 in 1,2500.08%4.2462,907
32🇫🇮 Finland1 in 1,2580.08%4.242965
33🇸🇪 Sweden1 in 1,2880.08%4.2631,443
34🇭🇰 Hong Kong1 in 1,3520.07%4.3031,455
35🇬🇷 Greece1 in 1,5520.06%4.391485
36🇵🇭 Philippines1 in 1,5660.06%4.391481
37🇳🇿 New Zealand1 in 1,9470.05%4.511481
38🇧🇷 Brazil1 in 2,2030.05%4.5741,932
39🇹🇭 Thailand1 in 2,5850.04%4.631481
40🇨🇱 Chile1 in 3,9090.03%4.761483
41🇮🇩 Indonesia1 in 4,0630.02%4.772964
42🇯🇵 Japan1 in 5,2030.02%4.821484

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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