A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 British Airways	1 in 102	0.98%	=	0.25	83	40,244
2	🇪🇸 Iberia	1 in 103	0.97%	▼ 2	0.25	25	12,089
3	🇮🇳 SpiceJet	1 in 130	0.77%	▼ 20	0.25	15	7,233
4	🇮🇪 Aer Lingus	1 in 137	0.73%	▼ 5	0.36	13	6,297
5	🇰🇪 Kenya Airways	1 in 141	0.71%	▼ 10	0.50	9	4,367
6	🇪🇸 Vueling	1 in 145	0.69%	=	0.62	25	12,104
7	🇬🇧 easyJet	1 in 149	0.67%	▼ 21	0.74	50	24,078
8	🇮🇳 IndiGo	1 in 166	0.60%	▲ 5	1.18	37	17,800
9	🇮🇳 Air India	1 in 173	0.58%	▼ 29	1.33	26	12,630
10	🇨🇴 Avianca	1 in 197	0.51%	▲ 8	1.78	28	13,518
11	🇨🇦 Air Canada	1 in 204	0.49%	▲ 4	1.89	29	14,015
12	🇨🇭 Swiss	1 in 218	0.46%	▲ 7	2.10	9	4,367
13	🇪🇬 EgyptAir	1 in 244	0.41%	▼ 6	2.41	7	3,399
14	🇨🇦 WestJet Airlines	1 in 258	0.39%	▼ 2	2.55	15	7,266
15	🇮🇪 Ryanair	1 in 280	0.36%	▼ 25	2.73	47	22,700
16	🇮🇹 ITA Airways	1 in 288	0.35%	▼ 4	2.80	12	5,817
17	🇶🇦 Qatar Airways	1 in 292	0.34%	▼ 4	2.83	24	11,562
18	🇳🇱 KLM	1 in 311	0.32%	▼ 24	2.96	12	5,778
19	🇺🇸 American Airlines	1 in 312	0.32%	▼ 10	2.97	97	46,819
20	🇺🇸 Frontier Airlines	1 in 319	0.31%	▼ 10	3.01	8	3,853
21	🇦🇪 Emirates	1 in 351	0.28%	▼ 14	3.20	22	10,667
22	🇦🇪 Etihad Airways	1 in 352	0.28%	=	3.20	10	4,846
23	🇪🇸 Air Europa	1 in 366	0.27%	▲ 6	3.27	4	1,932
24	🇬🇧 Virgin Atlantic	1 in 383	0.26%	▲ 6	3.35	4	1,925
25	🇺🇸 United Airlines	1 in 396	0.25%	▼ 11	3.40	60	28,894
26	🇩🇪 Lufthansa	1 in 423	0.24%	▲ 1	3.50	20	9,629
27	🇫🇷 Air France	1 in 424	0.24%	▲ 13	3.51	17	8,182
28	🇪🇹 Ethiopian Airlines	1 in 439	0.23%	▲ 2	3.56	5	2,416
29	🇬🇷 Aegean Airlines	1 in 519	0.19%	▼ 13	3.78	3	1,450
30	🇲🇽 Aeromexico	1 in 566	0.18%	▲ 22	3.88	4	1,926
31	🇧🇪 Brussels Airlines	1 in 604	0.17%	▼ 11	3.95	2	967
32	🇺🇸 JetBlue	1 in 608	0.16%	▼ 9	3.96	13	6,315
33	🇱🇧 Middle East Airlines	1 in 637	0.16%	▼ 9	4.01	1	482
34	🇺🇸 Delta Air Lines	1 in 646	0.15%	▲ 2	4.02	42	20,218
35	🇬🇧 Jet2	1 in 673	0.15%	▲ 4	4.06	4	1,940
36	🇦🇺 Qantas	1 in 674	0.15%	▲ 12	4.06	6	2,895
37	🇿🇦 South African	1 in 675	0.15%	▲ 26	4.06	3	1,456
38	🇭🇺 Wizz Air	1 in 698	0.14%	▼ 4	4.09	3	1,452
39	🇯🇴 Royal Jordanian	1 in 759	0.13%	▼ 3	4.17	1	486
40	🇦🇿 Azerbaijan Airlines	1 in 793	0.13%	▼ 2	4.20	1	485
41	🇹🇷 Turkish Airlines	1 in 875	0.11%	▲ 2	4.28	12	5,779
42	🇦🇺 Jetstar	1 in 891	0.11%	=	4.29	3	1,448
43	🇷🇸 Air Serbia	1 in 957	0.10%	▲ 33	4.34	1	482
44	🇺🇸 Southwest Airlines	1 in 1,004	0.10%	▲ 2	4.37	22	10,669
45	🇵🇰 Pakistan International Airlines	1 in 1,045	0.10%	▲ 32	4.39	1	485
46	🇰🇿 Air Astana	1 in 1,054	0.09%	▲ 34	4.40	1	481
47	🇴🇲 Oman Air	1 in 1,169	0.09%	▲ 14	4.46	3	1,445
48	🇸🇬 Singapore Airlines	1 in 1,226	0.08%	▲ 14	4.48	3	1,454
49	🇫🇮 Finnair	1 in 1,261	0.08%	▲ 7	4.50	2	962
50	🇨🇱 LATAM Chile	1 in 1,307	0.08%	▲ 8	4.52	3	1,446
51	🇭🇰 Cathay Pacific	1 in 1,363	0.07%	▲ 9	4.54	3	1,443
52	🇺🇸 Alaska Airlines	1 in 1,702	0.06%	▲ 10	4.63	6	2,889
53	🇳🇿 Air New Zealand	1 in 1,937	0.05%	▲ 11	4.67	1	484
54	🇸🇦 Saudia	1 in 1,961	0.05%	▲ 12	4.68	3	1,449
55	🇺🇸 Hawaiian Airlines	1 in 2,090	0.05%	▲ 13	4.70	1	485
56	🇮🇩 Batik Air	1 in 2,214	0.05%	▲ 14	4.71	1	486
57	🇳🇴 Norwegian	1 in 2,344	0.04%	▲ 30	4.73	1	485
58	🇧🇷 LATAM Brazil	1 in 2,347	0.04%	▲ 16	4.73	2	962
59	🇹🇷 Pegasus Airlines	1 in 2,379	0.04%	▲ 17	4.73	1	484
60	🇹🇭 Thai Airways	1 in 2,580	0.04%	▲ 18	4.75	1	482
61	🇲🇾 Malaysia Airlines	1 in 2,642	0.04%	▲ 19	4.76	1	483
62	🇲🇾 Air Asia	1 in 2,678	0.04%	▲ 20	4.76	2	970
63	🇻🇳 Vietnam Airlines	1 in 2,735	0.04%	▲ 21	4.77	1	483
64	🇳🇱 Transavia	1 in 2,827	0.04%	▲ 22	4.78	1	484
65	🇦🇺 Virgin Australia	1 in 3,224	0.03%	▲ 23	4.80	1	481
66	🇩🇪 Eurowings	1 in 3,449	0.03%	▲ 24	4.82	1	486
67	🇸🇪 SAS Scandinavia	1 in 3,859	0.03%	▲ 25	4.84	1	482
68	🇺🇸 Spirit Airlines	1 in 3,870	0.03%	▲ 26	4.84	1	484
69	🇸🇬 Scoot	1 in 4,148	0.02%	▲ 32	4.85	1	485
70	🇮🇩 Garuda Indonesia	1 in 4,549	0.02%	▲ 28	4.86	1	483
71	🇨🇳 Sichuan Airlines	1 in 4,627	0.02%	▲ 29	4.86	1	481
72	🇰🇷 Korean Air	1 in 5,512	0.02%	▲ 30	4.89	1	482
73	🇧🇷 Azul	1 in 6,219	0.02%	▲ 31	4.90	1	482
74	🇨🇳 Air China	1 in 12,403	0.01%	▲ 32	4.95	1	486
+=	Median					1 in 687	0.15%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 21	4.80%	▲ 1	0.25	41	189,265
2	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 2	0.25	3	13,849
3	🇬🇧 Heathrow	London	1 in 141	0.71%	▲ 3	0.51	10	46,167
4	🇺🇸 Denver	Denver, CO	1 in 222	0.45%	▲ 4	2.15	5	23,077
5	🇮🇳 Gandhi	Delhi	1 in 230	0.44%	▲ 5	2.24	5	23,085
6	🇩🇪 Frankfurt	Frankfurt	1 in 233	0.43%	▲ 6	2.29	5	23,083
7	🇺🇸 Dallas/Fort Worth	Dallas	1 in 243	0.41%	▲ 7	2.39	5	23,084
8	🇲🇽 Juárez	Mexico City	1 in 270	0.37%	▲ 8	2.65	3	13,847
9	🇬🇧 Gatwick	London	1 in 275	0.36%	▲ 9	2.69	3	13,848
10	🇺🇸 O'Hare	Chicago	1 in 289	0.35%	▲ 10	2.81	5	23,084
11	🇺🇸 George Bush	Houston, TX	1 in 368	0.27%	▲ 11	3.28	2	9,234
12	🇧🇪 Brussels	Brussels	1 in 398	0.25%	▲ 12	3.41	1	4,616
13	🇺🇸 Miami	Miami	1 in 399	0.25%	▲ 13	3.41	2	9,234
14	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 14	3.47	3	13,847
15	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 15	3.48	1	4,616
16	🇪🇸 El Prat	Barcelona	1 in 428	0.23%	▲ 16	3.52	2	9,231
17	🇬🇧 Luton	London	1 in 489	0.20%	▲ 17	3.70	1	4,615
18	🇨🇭 Zurich	Zurich	1 in 523	0.19%	▲ 18	3.79	1	4,617
19	🇫🇷 Charles de Gaulle	Paris	1 in 628	0.16%	▲ 19	3.99	2	9,233
20	🇺🇸 Liberty	Newark, NJ	1 in 785	0.13%	▲ 20	4.19	1	4,616
21	🇦🇪 Dubai	Dubai	1 in 798	0.13%	▲ 21	4.21	2	9,232
22	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 22	4.21	1	4,617
23	🇪🇸 Barajas	Madrid	1 in 966	0.10%	▲ 23	4.34	1	4,617
24	🇺🇸 LAX	Los Angeles	1 in 1,529	0.07%	▲ 24	4.59	1	4,617
+=	Median						1 in 398	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Europe	1 in 424	0.24%	2.76	353	170,595
2	Africa	1 in 439	0.23%	2.84	17	8,238
3	Middle East	1 in 453	0.22%	2.90	71	34,337
4	North America	1 in 608	0.16%	3.44	294	141,908
5	Oceania	1 in 1,221	0.08%	4.22	11	5,308
6	Latin America	1 in 1,307	0.08%	4.27	38	18,334
7	Asia	1 in 2,383	0.04%	4.60	98	47,331

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇰🇪 Kenya	1 in 141	0.71%	0.25	9	4,367
2	🇪🇸 Spain	1 in 145	0.69%	0.25	54	26,125
3	🇮🇳 India	1 in 166	0.60%	0.25	78	37,662
4	🇮🇪 Ireland	1 in 184	0.54%	0.25	60	28,996
5	🇨🇴 Colombia	1 in 197	0.51%	0.25	28	13,518
6	🇬🇧 United Kingdom	1 in 214	0.47%	0.57	141	68,188
7	🇨🇭 Switzerland	1 in 218	0.46%	0.64	9	4,367
8	🇨🇦 Canada	1 in 228	0.44%	0.83	44	21,280
9	🇪🇬 Egypt	1 in 244	0.41%	1.11	7	3,399
10	🇮🇹 Italy	1 in 288	0.35%	1.70	12	5,817
11	🇶🇦 Qatar	1 in 292	0.34%	1.75	24	11,562
12	🇦🇪 United Arab Emirates	1 in 352	0.28%	2.30	32	15,513
13	🇫🇷 France	1 in 424	0.24%	2.76	17	8,182
14	🇪🇹 Ethiopia	1 in 439	0.23%	2.84	5	2,416
15	🇬🇷 Greece	1 in 519	0.19%	3.17	3	1,450
16	🇳🇱 Netherlands	1 in 561	0.18%	3.31	13	6,261
17	🇲🇽 Mexico	1 in 566	0.18%	3.32	4	1,926
18	🇧🇪 Belgium	1 in 604	0.17%	3.43	2	967
19	🇱🇧 Lebanon	1 in 637	0.16%	3.51	1	482
20	🇺🇸 United States	1 in 646	0.15%	3.53	250	120,627
21	🇿🇦 South Africa	1 in 675	0.15%	3.59	3	1,456
22	🇭🇺 Hungary	1 in 698	0.14%	3.64	3	1,452
23	🇩🇪 Germany	1 in 753	0.13%	3.74	21	10,115
24	🇯🇴 Jordan	1 in 759	0.13%	3.75	1	486
25	🇦🇿 Azerbaijan	1 in 793	0.13%	3.80	1	485
26	🇦🇺 Australia	1 in 891	0.11%	3.93	10	4,824
27	🇷🇸 Serbia	1 in 957	0.10%	4.01	1	482
28	🇵🇰 Pakistan	1 in 1,045	0.10%	4.09	1	485
29	🇰🇿 Kazakhstan	1 in 1,054	0.09%	4.10	1	481
30	🇴🇲 Oman	1 in 1,169	0.09%	4.19	3	1,445
31	🇫🇮 Finland	1 in 1,261	0.08%	4.25	2	962
32	🇹🇷 Turkey	1 in 1,279	0.08%	4.26	13	6,263
33	🇨🇱 Chile	1 in 1,307	0.08%	4.27	3	1,446
34	🇭🇰 Hong Kong	1 in 1,363	0.07%	4.30	3	1,443
35	🇸🇬 Singapore	1 in 1,892	0.05%	4.50	4	1,939
36	🇳🇿 New Zealand	1 in 1,937	0.05%	4.51	1	484
37	🇸🇦 Saudi Arabia	1 in 1,961	0.05%	4.52	3	1,449
38	🇳🇴 Norway	1 in 2,344	0.04%	4.59	1	485
39	🇹🇭 Thailand	1 in 2,580	0.04%	4.63	1	482
40	🇲🇾 Malaysia	1 in 2,660	0.04%	4.64	3	1,452
41	🇻🇳 Vietnam	1 in 2,735	0.04%	4.65	1	483
42	🇮🇩 Indonesia	1 in 2,978	0.03%	4.68	2	969
43	🇧🇷 Brazil	1 in 3,408	0.03%	4.72	3	1,444
44	🇸🇪 Sweden	1 in 3,859	0.03%	4.75	1	482
45	🇰🇷 South Korea	1 in 5,512	0.02%	4.83	1	482
46	🇨🇳 China	1 in 6,740	0.01%	4.86	2	967

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇬🇧 British Airways
🥈 🇪🇸 Iberia		🥉 🇮🇳 SpiceJet

	🏆 🇨🇳 Air China
🥈 🇧🇷 Azul		🥉 🇰🇷 Korean Air

🧳💨 Luggage Losers