LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 3 days ago from 28,775 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 891.12%▲ 10.252913,995
2🇮🇪 Aer Lingus 1 in 1190.84%▲ 20.25157,215
3🇬🇧 British Airways 1 in 1850.54%▲ 31.584622,258
4🇺🇸 Frontier Airlines 1 in 1960.51%▲ 41.77136,259
5🇮🇳 Air India 1 in 1970.51%▲ 51.782311,099
6🇮🇳 IndiGo 1 in 2030.49%▲ 61.883014,543
7🇿🇦 South African 1 in 2260.44%▲ 72.2094,345
8🇪🇸 Vueling 1 in 2420.41%▲ 82.39157,230
9🇮🇳 SpiceJet 1 in 2430.41%▲ 92.3983,856
10🇪🇸 Air Europa 1 in 2920.34%▲ 102.8352,423
11🇲🇦 Royal Air Maroc 1 in 2920.34%▲ 112.8362,892
12🇬🇧 Jet2 1 in 3010.33%▲ 122.9094,333
13🇬🇧 Virgin Atlantic 1 in 3040.33%▲ 132.9252,422
14🇪🇹 Ethiopian Airlines 1 in 3140.32%▲ 142.9873,377
15🇨🇦 Air Canada 1 in 3690.27%▲ 153.28167,755
16🇮🇹 ITA Airways 1 in 3860.26%▲ 163.3694,342
17🇺🇸 American Airlines 1 in 3970.25%▲ 173.407636,782
18🇳🇱 KLM 1 in 4120.24%▲ 183.4694,363
19🇭🇷 Croatia Airlines 1 in 4140.24%▲ 193.471483
20🇦🇪 Emirates 1 in 4330.23%▲ 203.54188,654
21🇨🇭 Swiss 1 in 4940.20%▲ 213.7241,927
22🇭🇺 Wizz Air 1 in 5250.19%▲ 223.7941,931
23🇨🇦 WestJet Airlines 1 in 5520.18%▲ 233.8573,398
24🇲🇽 Aeromexico 1 in 5650.18%▲ 243.8841,929
25🇨🇦 Air Transat 1 in 5750.17%▲ 253.902962
26🇹🇷 Pegasus Airlines 1 in 5930.17%▲ 263.9341,943
27🇦🇷 Aerolineas Argentinas 1 in 6130.16%▲ 273.9731,454
28🇫🇷 Air France 1 in 6510.15%▲ 284.03115,331
29🇺🇸 Delta Air Lines 1 in 6920.14%▲ 294.093918,859
30🇩🇪 Lufthansa 1 in 7030.14%▲ 304.10125,790
31🇦🇪 Air Arabia 1 in 7200.14%▲ 314.1231,451
32🇵🇭 Cebu Pacific 1 in 7780.13%▲ 324.192967
33🇹🇷 Turkish Airlines 1 in 8050.12%▲ 334.21136,279
34🇮🇪 Ryanair 1 in 8740.11%▲ 344.28157,263
35🇦🇪 Etihad Airways 1 in 8820.11%▲ 354.2841,933
36🇺🇸 JetBlue 1 in 8850.11%▲ 364.2894,341
37🇵🇦 COPA Airlines 1 in 9620.10%▲ 374.3431,454
38🇺🇸 Spirit Airlines 1 in 9650.10%▲ 384.3441,941
39🇸🇦 Saudia 1 in 9810.10%▲ 394.3562,898
40🇧🇭 Gulf Air 1 in 1,0440.10%▲ 404.391486
41🇬🇧 easyJet 1 in 1,0620.09%▲ 414.4073,371
42🇶🇦 Qatar Airways 1 in 1,1610.09%▲ 424.4562,912
43🇧🇷 LATAM Brazil 1 in 1,1730.09%▲ 434.4641,926
44🇺🇸 Southwest Airlines 1 in 1,2310.08%▲ 444.49188,701
45🇺🇸 United Airlines 1 in 1,2440.08%▲ 454.49199,199
46🇰🇪 Kenya Airways 1 in 1,2770.08%▲ 464.501481
47🇲🇾 Malaysia Airlines 1 in 1,3130.08%▲ 474.522971
48🇦🇺 Qantas 1 in 1,3530.07%▲ 484.5331,443
49🇦🇺 Virgin Australia 1 in 1,6050.06%▲ 494.612967
50🇪🇬 EgyptAir 1 in 1,7220.06%▲ 504.631482
51🇴🇲 Oman Air 1 in 1,7500.06%▲ 514.642966
52🇨🇴 Avianca 1 in 1,8370.05%▲ 524.6631,447
53🇦🇪 flydubai 1 in 1,9660.05%▲ 534.681485
54🇵🇭 Philippine Airlines 1 in 2,1300.05%▲ 544.701483
55🇳🇴 Norwegian 1 in 2,3570.04%▲ 554.731482
56🇦🇺 Jetstar 1 in 2,6640.04%▲ 564.761484
57🇲🇾 Air Asia 1 in 2,6750.04%▲ 574.762971
58🇦🇹 Austrian Airlines 1 in 2,7070.04%▲ 584.771482
59🇮🇩 Lion Air 1 in 3,6390.03%▲ 594.831486
60🇸🇬 Singapore Airlines 1 in 3,6950.03%▲ 604.831482
61🇧🇷 GOL Airlines 1 in 3,7650.03%▲ 614.831482
62🇸🇪 SAS Scandinavia 1 in 3,8530.03%▲ 624.841482
63🇨🇱 LATAM Chile 1 in 3,9270.03%▲ 634.841481
64🇭🇰 Cathay Pacific 1 in 4,0900.02%▲ 644.851481
65🇸🇬 Scoot 1 in 4,1670.02%▲ 654.851483
66🇮🇩 Garuda Indonesia 1 in 4,5320.02%▲ 664.861485
67🇺🇸 Alaska Airlines 1 in 5,0700.02%▲ 674.882970
68🇧🇷 Azul 1 in 6,2020.02%▲ 684.901483
69🇯🇵 ANA 1 in 7,4110.01%▲ 694.911481
+= Median 1 in 8820.11%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇮🇪 Aer Lingus 		                  🥉
🇬🇧 British Airways


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇺🇸 Alaska Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 293.41%▲ 10.251046,161
2🇮🇳 Shivaji Mumbai 1 in 781.29%▲ 20.251150,771
3🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 30.251046,159
4🇬🇧 Gatwick London 1 in 1370.73%▲ 40.39627,704
5🇬🇧 Heathrow London 1 in 1760.57%▲ 51.41836,929
6🇫🇷 Charles de Gaulle Paris 1 in 2090.48%▲ 61.98627,694
7🇺🇸 Liberty Newark, NJ 1 in 2620.38%▲ 72.58313,851
8🇺🇸 Dallas/Fort Worth Dallas 1 in 3030.33%▲ 82.91418,467
9🇧🇪 Brussels Brussels 1 in 3980.25%▲ 93.4114,617
10🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 103.4814,616
11🇬🇧 Luton London 1 in 4880.20%▲ 113.7014,616
12🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 123.76313,849
13🇲🇾 KLIA Kuala Lumpur 1 in 5300.19%▲ 133.8029,233
14🇺🇸 John F. Kennedy New York City 1 in 5370.19%▲ 143.8229,233
15🇹🇷 Istanbul Istanbul 1 in 5780.17%▲ 153.9029,234
16🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 163.9829,234
17🇶🇦 Hamad Doha 1 in 6750.15%▲ 174.0614,616
18🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 184.1414,615
19🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 194.1914,617
20🇺🇸 Miami Miami 1 in 7970.13%▲ 204.2114,616
21🇦🇪 Dubai Dubai 1 in 7980.13%▲ 214.2129,235
22🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 224.2114,617
23🇲🇽 Juárez Mexico City 1 in 8090.12%▲ 234.2214,615
24🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 244.2514,616
25🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 254.3714,617
26🇺🇸 Denver Denver, CO 1 in 1,1100.09%▲ 264.4314,616
27🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 274.4614,616
28🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 284.5214,615
+= Median 1 in 5570.18%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 3030.33%1.862311,095
2Europe1 in 4940.20%3.08216104,344
3North America1 in 6920.14%3.6320599,167
4Middle East1 in 1,0440.10%4.094220,266
5Latin America1 in 1,4320.07%4.34209,656
6Oceania1 in 1,6050.06%4.4162,894
7Asia1 in 2,6750.04%4.647435,788


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 2030.49%0.326129,498
2🇮🇪 Ireland1 in 2100.48%0.473014,477
3🇿🇦 South Africa1 in 2260.44%0.8094,345
4🇪🇸 Spain1 in 2420.41%1.084923,647
5🇲🇦 Morocco1 in 2920.34%1.7562,892
6🇬🇧 United Kingdom1 in 3030.33%1.866732,385
7🇪🇹 Ethiopia1 in 3140.32%1.9773,377
8🇮🇹 Italy1 in 3860.26%2.5494,342
9🇳🇱 Netherlands1 in 4120.24%2.6994,363
10🇭🇷 Croatia1 in 4140.24%2.701483
11🇨🇭 Switzerland1 in 4940.20%3.0841,927
12🇭🇺 Hungary1 in 5250.19%3.1941,931
13🇨🇦 Canada1 in 5520.18%3.282512,115
14🇲🇽 Mexico1 in 5650.18%3.3241,929
15🇦🇷 Argentina1 in 6130.16%3.4531,454
16🇫🇷 France1 in 6510.15%3.54115,331
17🇹🇷 Turkey1 in 6830.15%3.61178,221
18🇩🇪 Germany1 in 7030.14%3.65125,790
19🇦🇪 United Arab Emirates1 in 7930.13%3.802612,523
20🇺🇸 United States1 in 9230.11%3.9718087,052
21🇵🇦 Panama1 in 9620.10%4.0131,454
22🇸🇦 Saudi Arabia1 in 9810.10%4.0362,898
23🇧🇭 Bahrain1 in 1,0440.10%4.091486
24🇵🇭 Philippines1 in 1,1400.09%4.1731,451
25🇶🇦 Qatar1 in 1,1610.09%4.1862,912
26🇰🇪 Kenya1 in 1,2770.08%4.261481
27🇦🇺 Australia1 in 1,6050.06%4.4162,894
28🇪🇬 Egypt1 in 1,7220.06%4.451482
29🇴🇲 Oman1 in 1,7500.06%4.462966
30🇲🇾 Malaysia1 in 1,7620.06%4.4641,942
31🇨🇴 Colombia1 in 1,8370.05%4.4831,447
32🇳🇴 Norway1 in 2,3570.04%4.601482
33🇦🇹 Austria1 in 2,7070.04%4.651482
34🇧🇷 Brazil1 in 3,7650.03%4.7562,891
35🇸🇪 Sweden1 in 3,8530.03%4.751482
36🇸🇬 Singapore1 in 3,9170.03%4.762965
37🇨🇱 Chile1 in 3,9270.03%4.761481
38🇮🇩 Indonesia1 in 4,0370.02%4.762970
39🇭🇰 Hong Kong1 in 4,0900.02%4.771481
40🇯🇵 Japan1 in 7,4110.01%4.871481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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