A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Iberia	1 in 76	1.32%	▲ 1	0.25	34	16,462
2	🇮🇳 SpiceJet	1 in 114	0.88%	▲ 2	0.25	17	8,233
3	🇬🇧 easyJet	1 in 126	0.79%	▲ 3	0.25	59	28,430
4	🇬🇧 British Airways	1 in 127	0.79%	▲ 4	0.25	67	32,366
5	🇮🇳 Air India	1 in 133	0.75%	▲ 5	0.25	34	16,407
6	🇨🇦 WestJet Airlines	1 in 138	0.72%	▲ 6	0.42	28	13,557
7	🇪🇸 Vueling	1 in 145	0.69%	▲ 7	0.64	25	12,044
8	🇺🇸 United Airlines	1 in 183	0.55%	▲ 8	1.54	129	62,445
9	🇨🇦 Air Canada	1 in 191	0.52%	▲ 9	1.68	31	14,972
10	🇮🇳 IndiGo	1 in 191	0.52%	▲ 10	1.69	32	15,423
11	🇺🇸 American Airlines	1 in 195	0.51%	▲ 11	1.75	155	74,876
12	🇮🇪 Ryanair	1 in 206	0.49%	▲ 12	1.92	64	30,852
13	🇮🇪 Aer Lingus	1 in 222	0.45%	▲ 13	2.15	8	3,867
14	🇦🇪 Emirates	1 in 260	0.39%	▲ 14	2.56	30	14,444
15	🇺🇸 Frontier Airlines	1 in 281	0.36%	▲ 15	2.75	9	4,370
16	🇺🇸 JetBlue	1 in 284	0.35%	▲ 16	2.77	28	13,512
17	🇬🇷 Aegean Airlines	1 in 312	0.32%	▲ 17	2.97	5	2,412
18	🇰🇪 Kenya Airways	1 in 317	0.32%	▲ 18	3.00	4	1,937
19	🇶🇦 Qatar Airways	1 in 317	0.32%	▲ 19	3.00	22	10,654
20	🇪🇸 Air Europa	1 in 367	0.27%	▲ 20	3.27	4	1,926
21	🇪🇹 Ethiopian Airlines	1 in 368	0.27%	▲ 21	3.28	6	2,885
22	🇨🇴 Avianca	1 in 368	0.27%	▲ 22	3.28	15	7,213
23	🇳🇱 KLM	1 in 373	0.27%	▲ 23	3.30	10	4,815
24	🇬🇧 Jet2	1 in 388	0.26%	▲ 24	3.37	7	3,368
25	🇦🇪 Etihad Airways	1 in 390	0.26%	▲ 25	3.38	9	4,372
26	🇨🇭 Swiss	1 in 395	0.25%	▲ 26	3.40	5	2,410
27	🇦🇿 Azerbaijan Airlines	1 in 396	0.25%	▲ 27	3.40	2	970
28	🇦🇺 Qantas	1 in 404	0.25%	▲ 28	3.43	10	4,835
29	🇩🇪 Lufthansa	1 in 419	0.24%	▲ 29	3.49	20	9,707
30	🇪🇬 EgyptAir	1 in 429	0.23%	▲ 30	3.52	4	1,933
31	🇺🇸 Delta Air Lines	1 in 434	0.23%	▲ 31	3.54	62	30,080
32	🇮🇹 ITA Airways	1 in 435	0.23%	▲ 32	3.55	8	3,847
33	🇬🇧 Virgin Atlantic	1 in 511	0.20%	▲ 33	3.76	3	1,443
34	🇭🇺 Wizz Air	1 in 523	0.19%	▲ 34	3.79	4	1,941
35	🇧🇭 Gulf Air	1 in 527	0.19%	▲ 35	3.80	2	962
36	🇦🇺 Jetstar	1 in 533	0.19%	▲ 36	3.81	5	2,421
37	🇫🇷 Air France	1 in 599	0.17%	▲ 37	3.94	12	5,800
38	🇱🇧 Middle East Airlines	1 in 635	0.16%	▲ 38	4.00	1	484
39	🇹🇷 Turkish Airlines	1 in 655	0.15%	▲ 39	4.03	16	7,723
40	🇲🇽 Aeromexico	1 in 753	0.13%	▲ 40	4.16	3	1,448
41	🇯🇴 Royal Jordanian	1 in 765	0.13%	▲ 41	4.17	1	482
42	🇺🇸 Alaska Airlines	1 in 851	0.12%	▲ 42	4.26	12	5,775
43	🇺🇸 Southwest Airlines	1 in 853	0.12%	▲ 43	4.26	26	12,552
44	🇦🇷 Aerolineas Argentinas	1 in 918	0.11%	▲ 44	4.31	2	971
45	🇳🇱 Transavia	1 in 941	0.11%	▲ 45	4.33	3	1,453
46	🇷🇸 Air Serbia	1 in 952	0.11%	▲ 46	4.33	1	484
47	🇸🇪 SAS Scandinavia	1 in 965	0.10%	▲ 47	4.34	4	1,927
48	🇸🇦 Saudia	1 in 981	0.10%	▲ 48	4.35	6	2,897
49	🇦🇪 Air Arabia	1 in 1,081	0.09%	▲ 49	4.41	2	967
50	🇨🇦 Air Transat	1 in 1,143	0.09%	▲ 50	4.45	1	484
51	🇴🇲 Oman Air	1 in 1,169	0.09%	▲ 51	4.46	3	1,446
52	🇨🇱 LATAM Chile	1 in 1,304	0.08%	▲ 52	4.51	3	1,449
53	🇭🇰 Cathay Pacific	1 in 1,355	0.07%	▲ 53	4.53	3	1,451
54	🇵🇱 LOT Polish	1 in 1,564	0.06%	▲ 54	4.60	2	963
55	🇦🇺 Virgin Australia	1 in 1,603	0.06%	▲ 55	4.60	2	968
56	🇳🇿 Air New Zealand	1 in 1,935	0.05%	▲ 56	4.67	1	484
57	🇺🇸 Spirit Airlines	1 in 1,935	0.05%	▲ 57	4.67	2	969
58	🇮🇩 Batik Air	1 in 2,232	0.04%	▲ 58	4.72	1	482
59	🇧🇷 LATAM Brazil	1 in 2,336	0.04%	▲ 59	4.73	2	967
60	🇹🇷 Pegasus Airlines	1 in 2,384	0.04%	▲ 60	4.73	1	483
61	🇫🇮 Finnair	1 in 2,521	0.04%	▲ 61	4.75	1	481
62	🇹🇭 Thai Airways	1 in 2,581	0.04%	▲ 62	4.75	1	482
63	🇲🇾 Air Asia	1 in 2,692	0.04%	▲ 63	4.76	2	965
64	🇻🇳 Vietnam Airlines	1 in 2,740	0.04%	▲ 64	4.77	1	482
65	🇵🇦 COPA Airlines	1 in 2,901	0.03%	▲ 65	4.78	1	482
66	🇸🇬 Singapore Airlines	1 in 3,681	0.03%	▲ 66	4.83	1	484
67	🇧🇷 GOL Airlines	1 in 3,732	0.03%	▲ 67	4.83	1	486
68	🇮🇩 Garuda Indonesia	1 in 4,555	0.02%	▲ 68	4.86	1	482
69	🇨🇳 Sichuan Airlines	1 in 4,592	0.02%	▲ 69	4.86	1	485
70	🇰🇷 Korean Air	1 in 5,489	0.02%	▲ 70	4.88	1	484
71	🇧🇷 Azul	1 in 6,215	0.02%	▲ 71	4.90	1	482
72	🇯🇵 ANA	1 in 7,356	0.01%	▲ 72	4.91	1	485
73	🇨🇳 Air China	1 in 12,431	0.01%	▲ 73	4.95	1	484
+=	Median					1 in 599	0.17%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 18	5.62%	▲ 1	0.25	48	221,594
2	🇬🇧 Heathrow	London	1 in 94	1.06%	▲ 2	0.25	15	69,254
3	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 3	0.25	3	13,848
4	🇧🇪 Brussels	Brussels	1 in 133	0.75%	▲ 4	0.25	3	13,848
5	🇬🇧 Gatwick	London	1 in 137	0.73%	▲ 5	0.39	6	27,703
6	🇺🇸 Denver	Denver, CO	1 in 185	0.54%	▲ 6	1.58	6	27,701
7	🇮🇳 Gandhi	Delhi	1 in 191	0.52%	▲ 7	1.69	6	27,701
8	🇺🇸 Dallas/Fort Worth	Dallas	1 in 202	0.49%	▲ 8	1.87	6	27,700
9	🇲🇽 Juárez	Mexico City	1 in 202	0.49%	▲ 9	1.87	4	18,467
10	🇺🇸 O'Hare	Chicago	1 in 289	0.35%	▲ 10	2.81	5	23,085
11	🇩🇪 Frankfurt	Frankfurt	1 in 292	0.34%	▲ 11	2.83	4	18,467
12	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 12	2.98	4	18,462
13	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 13	3.12	3	13,847
14	🇺🇸 Miami	Miami	1 in 399	0.25%	▲ 14	3.41	2	9,231
15	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 15	3.47	3	13,849
16	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 16	3.48	1	4,616
17	🇪🇸 El Prat	Barcelona	1 in 427	0.23%	▲ 17	3.52	2	9,234
18	🇬🇧 Luton	London	1 in 488	0.20%	▲ 18	3.70	1	4,616
19	🇨🇭 Zurich	Zurich	1 in 523	0.19%	▲ 19	3.79	1	4,616
20	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 20	4.14	1	4,616
21	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 21	4.21	1	4,616
22	🇪🇸 Barajas	Madrid	1 in 965	0.10%	▲ 22	4.34	1	4,617
23	🇲🇾 KLIA	Kuala Lumpur	1 in 1,059	0.09%	▲ 23	4.40	1	4,617
24	🇺🇸 LAX	Los Angeles	1 in 1,530	0.07%	▲ 24	4.59	1	4,616
25	🇦🇪 Dubai	Dubai	1 in 1,596	0.06%	▲ 25	4.60	1	4,616
26	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,879	0.05%	▲ 26	4.66	1	4,617
+=	Median						1 in 365	0.27%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	North America	1 in 284	0.35%	1.66	483	233,592
2	Africa	1 in 340	0.29%	2.21	10	4,822
3	Europe	1 in 419	0.24%	2.73	363	175,204
4	Middle East	1 in 576	0.17%	3.35	80	38,640
5	Oceania	1 in 800	0.13%	3.81	18	8,709
6	Latin America	1 in 1,674	0.06%	4.43	28	13,498
7	Asia	1 in 2,692	0.04%	4.65	99	47,800

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 133	0.75%	0.25	83	40,063
2	🇪🇸 Spain	1 in 145	0.69%	0.25	63	30,432
3	🇨🇦 Canada	1 in 191	0.52%	0.25	60	29,013
4	🇬🇧 United Kingdom	1 in 192	0.52%	0.25	136	65,607
5	🇮🇪 Ireland	1 in 214	0.47%	0.56	72	34,719
6	🇬🇷 Greece	1 in 312	0.32%	1.96	5	2,412
7	🇰🇪 Kenya	1 in 317	0.32%	2.00	4	1,937
8	🇶🇦 Qatar	1 in 317	0.32%	2.01	22	10,654
9	🇺🇸 United States	1 in 344	0.29%	2.23	423	204,579
10	🇪🇹 Ethiopia	1 in 368	0.27%	2.41	6	2,885
11	🇨🇴 Colombia	1 in 368	0.27%	2.42	15	7,213
12	🇦🇪 United Arab Emirates	1 in 390	0.26%	2.56	41	19,783
13	🇨🇭 Switzerland	1 in 395	0.25%	2.60	5	2,410
14	🇦🇿 Azerbaijan	1 in 396	0.25%	2.60	2	970
15	🇩🇪 Germany	1 in 419	0.24%	2.73	20	9,707
16	🇪🇬 Egypt	1 in 429	0.23%	2.79	4	1,933
17	🇮🇹 Italy	1 in 435	0.23%	2.82	8	3,847
18	🇭🇺 Hungary	1 in 523	0.19%	3.18	4	1,941
19	🇧🇭 Bahrain	1 in 527	0.19%	3.20	2	962
20	🇦🇺 Australia	1 in 533	0.19%	3.22	17	8,224
21	🇳🇱 Netherlands	1 in 535	0.19%	3.22	13	6,267
22	🇫🇷 France	1 in 599	0.17%	3.41	12	5,800
23	🇱🇧 Lebanon	1 in 635	0.16%	3.50	1	484
24	🇲🇽 Mexico	1 in 753	0.13%	3.74	3	1,448
25	🇯🇴 Jordan	1 in 765	0.13%	3.76	1	482
26	🇦🇷 Argentina	1 in 918	0.11%	3.97	2	971
27	🇷🇸 Serbia	1 in 952	0.11%	4.00	1	484
28	🇸🇪 Sweden	1 in 965	0.10%	4.02	4	1,927
29	🇸🇦 Saudi Arabia	1 in 981	0.10%	4.03	6	2,897
30	🇹🇷 Turkey	1 in 1,027	0.10%	4.08	17	8,206
31	🇴🇲 Oman	1 in 1,169	0.09%	4.19	3	1,446
32	🇨🇱 Chile	1 in 1,304	0.08%	4.27	3	1,449
33	🇭🇰 Hong Kong	1 in 1,355	0.07%	4.30	3	1,451
34	🇵🇱 Poland	1 in 1,564	0.06%	4.39	2	963
35	🇳🇿 New Zealand	1 in 1,935	0.05%	4.51	1	484
36	🇫🇮 Finland	1 in 2,521	0.04%	4.62	1	481
37	🇹🇭 Thailand	1 in 2,581	0.04%	4.63	1	482
38	🇲🇾 Malaysia	1 in 2,692	0.04%	4.65	2	965
39	🇻🇳 Vietnam	1 in 2,740	0.04%	4.65	1	482
40	🇵🇦 Panama	1 in 2,901	0.03%	4.67	1	482
41	🇮🇩 Indonesia	1 in 2,996	0.03%	4.68	2	964
42	🇸🇬 Singapore	1 in 3,681	0.03%	4.74	1	484
43	🇧🇷 Brazil	1 in 3,732	0.03%	4.75	4	1,935
44	🇰🇷 South Korea	1 in 5,489	0.02%	4.83	1	484
45	🇨🇳 China	1 in 6,706	0.01%	4.86	2	970
46	🇯🇵 Japan	1 in 7,356	0.01%	4.87	1	485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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🥈 🇮🇳 SpiceJet		🥉 🇬🇧 easyJet

🧳💨 Luggage Losers