LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 19 hours ago from 41,549 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 891.12%▼ 90.252913,974
2🇬🇧 British Airways 1 in 941.06%=0.259143,841
3🇮🇪 Aer Lingus 1 in 1180.85%=0.25157,285
4🇮🇳 SpiceJet 1 in 1210.83%▼ 200.25167,769
5🇰🇪 Kenya Airways 1 in 1270.79%▲ 40.25104,832
6🇪🇸 Vueling 1 in 1340.74%▼ 50.292713,029
7🇬🇧 easyJet 1 in 1370.73%▼ 300.395426,053
8🇮🇳 IndiGo 1 in 1450.69%▲ 20.624220,381
9🇮🇳 Air India 1 in 1560.64%▼ 240.932914,026
10🇨🇴 Avianca 1 in 1780.56%▲ 61.453114,910
11🇨🇦 Air Canada 1 in 1850.54%▲ 21.583215,413
12🇨🇭 Swiss 1 in 1980.51%▲ 51.80104,820
13🇺🇸 American Airlines 1 in 2100.48%▼ 91.9914469,346
14🇨🇦 WestJet Airlines 1 in 2270.44%▲ 92.21178,251
15🇮🇪 Ryanair 1 in 2390.42%▼ 152.365526,497
16🇪🇬 EgyptAir 1 in 2460.41%▲ 82.4373,372
17🇮🇹 ITA Airways 1 in 2460.41%▲ 52.43146,794
18🇶🇦 Qatar Airways 1 in 2790.36%▼ 12.732512,104
19🇳🇱 KLM 1 in 2850.35%▲ 22.78136,303
20🇦🇪 Emirates 1 in 3100.32%▼ 152.952512,109
21🇺🇸 United Airlines 1 in 3150.32%▼ 102.997536,305
22🇺🇸 Frontier Airlines 1 in 3160.32%▲ 23.0083,886
23🇦🇪 Etihad Airways 1 in 3220.31%▲ 93.03115,304
24🇺🇸 JetBlue 1 in 3320.30%▼ 233.092411,558
25🇩🇪 Lufthansa 1 in 3500.29%▲ 43.192411,620
26🇪🇹 Ethiopian Airlines 1 in 3660.27%▼ 13.2762,894
27🇪🇸 Air Europa 1 in 3670.27%▲ 113.2741,928
28🇫🇷 Air France 1 in 3770.26%▲ 133.32199,199
29🇬🇧 Virgin Atlantic 1 in 3800.26%▼ 53.3341,942
30🇯🇴 Royal Jordanian 1 in 3820.26%▼ 233.342964
31🇭🇺 Wizz Air 1 in 4200.24%▼ 103.4952,412
32🇺🇸 Delta Air Lines 1 in 4210.24%▲ 33.496431,038
33🇬🇧 Jet2 1 in 4500.22%▼ 153.5962,900
34🇲🇽 Aeromexico 1 in 4520.22%▲ 163.6052,411
35🇬🇷 Aegean Airlines 1 in 5220.19%▼ 183.7931,443
36🇧🇪 Brussels Airlines 1 in 6050.17%▲ 83.952965
37🇱🇧 Middle East Airlines 1 in 6380.16%▼ 164.011481
38🇦🇺 Qantas 1 in 6720.15%▲ 64.0662,906
39🇿🇦 South African 1 in 6800.15%▲ 264.0731,447
40🇴🇲 Oman Air 1 in 6980.14%▲ 44.0952,420
41🇹🇷 Turkish Airlines 1 in 7490.13%▼ 44.15146,750
42🇦🇿 Azerbaijan Airlines 1 in 7970.13%▼ 114.201482
43🇺🇸 Southwest Airlines 1 in 8170.12%▼ 74.222713,108
44🇦🇺 Jetstar 1 in 8860.11%▼ 94.2831,457
45🇷🇸 Air Serbia 1 in 9580.10%▲ 224.341481
46🇰🇿 Air Astana 1 in 1,0470.10%▲ 214.391484
47🇧🇭 Gulf Air 1 in 1,0510.10%▼ 64.401482
48🇵🇰 Pakistan International Airlines 1 in 1,0540.09%▲ 224.401481
49🇸🇦 Saudia 1 in 1,1730.09%▼ 44.4652,423
50🇸🇬 Singapore Airlines 1 in 1,2350.08%▲ 124.4931,443
51🇫🇮 Finnair 1 in 1,2530.08%▲ 74.492969
52🇸🇪 SAS Scandinavia 1 in 1,2790.08%▼ 14.5031,453
53🇨🇱 LATAM Chile 1 in 1,3060.08%▲ 24.5231,447
54🇭🇰 Cathay Pacific 1 in 1,3600.07%▲ 14.5331,446
55🇳🇱 Transavia 1 in 1,4180.07%▲ 24.552965
56🇺🇸 Alaska Airlines 1 in 1,4490.07%▲ 34.5673,393
57🇧🇷 LATAM Brazil 1 in 1,5570.06%▲ 144.5931,450
58🇳🇿 Air New Zealand 1 in 1,9410.05%▲ 194.671483
59🇺🇸 Spirit Airlines 1 in 1,9420.05%▲ 64.672965
60🇺🇸 Hawaiian Airlines 1 in 2,0940.05%▲ 204.701484
61🇮🇩 Batik Air 1 in 2,2220.05%▲ 84.711484
62🇳🇴 Norwegian 1 in 2,3580.04%▲ 204.731482
63🇹🇷 Pegasus Airlines 1 in 2,3890.04%▲ 104.731482
64🇹🇭 Thai Airways 1 in 2,5790.04%▲ 114.751482
65🇲🇾 Malaysia Airlines 1 in 2,6280.04%▲ 194.761485
66🇲🇾 Air Asia 1 in 2,6890.04%▲ 134.762966
67🇻🇳 Vietnam Airlines 1 in 2,7220.04%▲ 144.771485
68🇵🇦 COPA Airlines 1 in 2,8790.03%▲ 154.781486
69🇵🇱 LOT Polish 1 in 3,1160.03%▲ 164.801483
70🇦🇺 Virgin Australia 1 in 3,1950.03%▲ 174.801486
71🇩🇪 Eurowings 1 in 3,4530.03%▲ 224.821485
72🇧🇷 GOL Airlines 1 in 3,7400.03%▲ 194.831485
73🇸🇬 Scoot 1 in 4,1600.02%▲ 214.851484
74🇮🇩 Garuda Indonesia 1 in 4,5420.02%▲ 214.861484
75🇨🇳 Sichuan Airlines 1 in 4,6210.02%▲ 224.861482
76🇰🇷 Korean Air 1 in 5,4780.02%▲ 234.881485
77🇧🇷 Azul 1 in 6,2200.02%▲ 244.901482
78🇨🇳 Air China 1 in 12,4650.01%▲ 254.951483
+= Median 1 in 6890.15%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇬🇧 British Airways 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇨🇳 Air China
🥈
🇧🇷 Azul 		                  🥉
🇰🇷 Korean Air


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 195.39%▲ 10.2546212,376
2🇬🇧 Stansted London 1 in 981.02%▲ 20.25313,850
3🇬🇧 Heathrow London 1 in 1180.85%▲ 30.251255,387
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,852
5🇬🇧 Gatwick London 1 in 1650.61%▲ 51.16523,086
6🇺🇸 Denver Denver, CO 1 in 1850.54%▲ 61.58627,703
7🇮🇳 Gandhi Delhi 1 in 1910.52%▲ 71.69627,701
8🇩🇪 Frankfurt Frankfurt 1 in 2330.43%▲ 82.29523,079
9🇺🇸 Dallas/Fort Worth Dallas 1 in 2430.41%▲ 92.39523,079
10🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 102.65313,847
11🇺🇸 O'Hare Chicago 1 in 2890.35%▲ 112.81523,078
12🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 123.2829,235
13🇺🇸 Miami Miami 1 in 3990.25%▲ 133.4129,232
14🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 143.47313,848
15🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 153.4814,617
16🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 163.49313,850
17🇪🇸 El Prat Barcelona 1 in 4270.23%▲ 173.5229,232
18🇬🇧 Luton London 1 in 4880.20%▲ 183.7014,616
19🇺🇸 SFO San Francisco 1 in 5050.20%▲ 193.7529,235
20🇨🇭 Zurich Zurich 1 in 5230.19%▲ 203.7914,616
21🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 214.1914,616
22🇦🇪 Dubai Dubai 1 in 7980.13%▲ 224.2129,232
23🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 234.2114,617
24🇪🇸 Barajas Madrid 1 in 9660.10%▲ 244.3414,617
25🇲🇾 KLIA Kuala Lumpur 1 in 1,0590.09%▲ 254.4014,617
26🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 264.5914,616
+= Median 1 in 4060.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1North America1 in 3320.30%2.14401193,748
2Africa1 in 3660.27%2.41199,172
3Middle East1 in 3820.26%2.528239,661
4Europe1 in 3990.25%2.62401193,557
5Oceania1 in 1,2160.08%4.22115,331
6Latin America1 in 1,5570.06%4.394521,670
7Asia1 in 2,3870.04%4.6010751,833


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1270.79%0.25104,832
2🇪🇸 Spain1 in 1340.74%0.256028,932
3🇮🇳 India1 in 1450.69%0.258742,177
4🇮🇪 Ireland1 in 1580.63%0.257033,782
5🇨🇴 Colombia1 in 1780.56%0.253114,910
6🇨🇭 Switzerland1 in 1980.51%0.25104,820
7🇬🇧 United Kingdom1 in 2020.50%0.2915574,736
8🇨🇦 Canada1 in 2040.49%0.354923,665
9🇪🇬 Egypt1 in 2460.41%1.1473,372
10🇮🇹 Italy1 in 2460.41%1.15146,794
11🇶🇦 Qatar1 in 2790.36%1.602512,104
12🇦🇪 United Arab Emirates1 in 3150.32%1.993617,413
13🇪🇹 Ethiopia1 in 3660.27%2.4162,894
14🇫🇷 France1 in 3770.26%2.48199,199
15🇯🇴 Jordan1 in 3820.26%2.522964
16🇭🇺 Hungary1 in 4200.24%2.7452,412
17🇺🇸 United States1 in 4210.24%2.74352170,083
18🇲🇽 Mexico1 in 4520.22%2.9052,411
19🇳🇱 Netherlands1 in 4750.21%3.00157,268
20🇬🇷 Greece1 in 5220.19%3.1831,443
21🇧🇪 Belgium1 in 6050.17%3.432965
22🇩🇪 Germany1 in 6360.16%3.512512,105
23🇱🇧 Lebanon1 in 6380.16%3.511481
24🇿🇦 South Africa1 in 6800.15%3.6031,447
25🇴🇲 Oman1 in 6980.14%3.6452,420
26🇦🇿 Azerbaijan1 in 7970.13%3.811482
27🇦🇺 Australia1 in 8860.11%3.93104,849
28🇷🇸 Serbia1 in 9580.10%4.011481
29🇰🇿 Kazakhstan1 in 1,0470.10%4.091484
30🇧🇭 Bahrain1 in 1,0510.10%4.101482
31🇵🇰 Pakistan1 in 1,0540.09%4.101481
32🇹🇷 Turkey1 in 1,1400.09%4.17157,233
33🇸🇦 Saudi Arabia1 in 1,1730.09%4.1952,423
34🇫🇮 Finland1 in 1,2530.08%4.242969
35🇸🇪 Sweden1 in 1,2790.08%4.2631,453
36🇨🇱 Chile1 in 1,3060.08%4.2731,447
37🇭🇰 Hong Kong1 in 1,3600.07%4.3031,446
38🇸🇬 Singapore1 in 1,9050.05%4.5041,926
39🇳🇿 New Zealand1 in 1,9410.05%4.511483
40🇳🇴 Norway1 in 2,3580.04%4.601482
41🇹🇭 Thailand1 in 2,5790.04%4.631482
42🇲🇾 Malaysia1 in 2,6580.04%4.6431,451
43🇻🇳 Vietnam1 in 2,7220.04%4.651485
44🇵🇦 Panama1 in 2,8790.03%4.671486
45🇮🇩 Indonesia1 in 2,9840.03%4.682968
46🇵🇱 Poland1 in 3,1160.03%4.701483
47🇧🇷 Brazil1 in 3,7400.03%4.7552,417
48🇰🇷 South Korea1 in 5,4780.02%4.831485
49🇨🇳 China1 in 6,7430.01%4.862965

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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