LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 5 days ago from 28,806 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 1840.54%▲ 11.56146,766
2🇭🇷 Croatia Airlines 1 in 4130.24%▲ 23.471483
3🇮🇳 Air India 1 in 4540.22%▲ 33.60104,809
4🇬🇧 British Airways 1 in 4730.21%▲ 43.66188,697
5🇪🇸 Air Europa 1 in 4860.21%▲ 53.7031,453
6🇬🇧 Jet2 1 in 5400.19%▲ 63.8352,419
7🇮🇳 IndiGo 1 in 5570.18%▲ 73.86115,296
8🇲🇽 Aeromexico 1 in 5640.18%▲ 83.8841,934
9🇮🇪 Aer Lingus 1 in 5920.17%▲ 93.9331,454
10🇮🇳 SpiceJet 1 in 6430.16%▲ 104.0231,457
11🇿🇦 South African 1 in 6750.15%▲ 114.0631,456
12🇪🇹 Ethiopian Airlines 1 in 7320.14%▲ 124.1331,449
13🇳🇱 KLM 1 in 7420.13%▲ 134.1552,421
14🇺🇸 Frontier Airlines 1 in 8480.12%▲ 144.2531,450
15🇨🇦 Air Canada 1 in 8480.12%▲ 154.2573,369
16🇮🇹 ITA Airways 1 in 8650.12%▲ 164.2741,935
17🇪🇸 Vueling 1 in 9080.11%▲ 174.3041,929
18🇫🇷 Air France 1 in 1,0290.10%▲ 184.3873,374
19🇧🇭 Gulf Air 1 in 1,0450.10%▲ 194.391485
20🇭🇺 Wizz Air 1 in 1,0490.10%▲ 204.402967
21🇨🇦 Air Transat 1 in 1,1490.09%▲ 214.451481
22🇹🇷 Pegasus Airlines 1 in 1,1960.08%▲ 224.472963
23🇺🇸 American Airlines 1 in 1,3700.07%▲ 234.542210,656
24🇸🇦 Saudia 1 in 1,4690.07%▲ 244.5741,935
25🇬🇧 Virgin Atlantic 1 in 1,5250.07%▲ 254.581483
26🇵🇭 Cebu Pacific 1 in 1,5510.06%▲ 264.591485
27🇺🇸 JetBlue 1 in 1,5820.06%▲ 274.6052,427
28🇪🇬 EgyptAir 1 in 1,7090.06%▲ 284.631485
29🇲🇦 Royal Air Maroc 1 in 1,7510.06%▲ 294.641483
30🇦🇪 Etihad Airways 1 in 1,7730.06%▲ 304.642962
31🇺🇸 Delta Air Lines 1 in 1,8020.06%▲ 314.65157,249
32🇺🇸 Spirit Airlines 1 in 1,9430.05%▲ 324.672965
33🇨🇦 WestJet Airlines 1 in 1,9440.05%▲ 334.672964
34🇨🇭 Swiss 1 in 1,9680.05%▲ 344.681484
35🇹🇷 Turkish Airlines 1 in 2,1010.05%▲ 354.7052,405
36🇵🇭 Philippine Airlines 1 in 2,1310.05%▲ 364.701483
37🇦🇪 Air Arabia 1 in 2,1730.05%▲ 374.711481
38🇧🇷 LATAM Brazil 1 in 2,3260.04%▲ 384.732971
39🇲🇾 Malaysia Airlines 1 in 2,6440.04%▲ 394.761482
40🇦🇺 Jetstar 1 in 2,6820.04%▲ 404.761481
41🇲🇾 Air Asia 1 in 2,6820.04%▲ 414.762968
42🇦🇹 Austrian Airlines 1 in 2,7120.04%▲ 424.771481
43🇨🇴 Avianca 1 in 2,7640.04%▲ 434.772962
44🇩🇪 Lufthansa 1 in 2,8050.04%▲ 444.7731,452
45🇮🇪 Ryanair 1 in 3,2950.03%▲ 454.8141,926
46🇸🇬 Singapore Airlines 1 in 3,6830.03%▲ 464.831484
47🇬🇧 easyJet 1 in 3,6950.03%▲ 474.832969
48🇺🇸 Southwest Airlines 1 in 3,7050.03%▲ 484.8362,891
49🇦🇪 Emirates 1 in 3,8790.03%▲ 494.842967
50🇦🇺 Qantas 1 in 4,0330.02%▲ 504.841484
51🇮🇩 Garuda Indonesia 1 in 4,5480.02%▲ 514.861483
52🇺🇸 United Airlines 1 in 4,7180.02%▲ 524.8752,426
53🇺🇸 Alaska Airlines 1 in 5,0910.02%▲ 534.882966
54🇧🇷 Azul 1 in 6,2220.02%▲ 544.901481
+= Median 1 in 1,6430.06%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇭🇷 Croatia Airlines 		                  🥉
🇮🇳 Air India


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇧🇷 Azul
🥈
🇺🇸 Alaska Airlines 		                  🥉
🇺🇸 United Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 234.44%▲ 10.251360,009
2🇮🇳 Shivaji Mumbai 1 in 851.17%▲ 20.251046,170
3🇮🇳 Gandhi Delhi 1 in 1150.87%▲ 30.251046,172
4🇧🇪 Brussels Brussels 1 in 1330.75%▲ 40.25313,849
5🇬🇧 Heathrow London 1 in 2020.50%▲ 51.86732,316
6🇬🇧 Gatwick London 1 in 2060.49%▲ 61.93418,469
7🇫🇷 Charles de Gaulle Paris 1 in 2090.48%▲ 71.98627,701
8🇺🇸 Dallas/Fort Worth Dallas 1 in 2430.41%▲ 82.39523,084
9🇲🇽 Juárez Mexico City 1 in 2700.37%▲ 92.65313,848
10🇲🇾 KLIA Kuala Lumpur 1 in 3530.28%▲ 103.21313,847
11🇺🇸 George Bush Houston, TX 1 in 3680.27%▲ 113.2829,234
12🇩🇪 Frankfurt Frankfurt 1 in 3890.26%▲ 123.37313,852
13🇺🇸 Liberty Newark, NJ 1 in 3920.25%▲ 133.3929,234
14🇺🇸 Sea-Tac Seattle 1 in 4250.24%▲ 143.5129,232
15🇬🇧 Luton London 1 in 4880.20%▲ 153.7014,616
16🇺🇸 LAX Los Angeles 1 in 5100.20%▲ 163.76313,848
17🇦🇪 Dubai Dubai 1 in 5320.19%▲ 173.81313,848
18🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 183.8629,231
19🇳🇱 Schiphol Amsterdam 1 in 6200.16%▲ 193.9829,232
20🇦🇺 Kingsford-Smith Sydney 1 in 7850.13%▲ 204.1914,617
21🇨🇦 Pearson Toronto 1 in 8510.12%▲ 214.2614,616
22🇺🇸 SFO San Francisco 1 in 1,0100.10%▲ 224.3714,617
23🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 234.4114,617
24🇭🇰 Hong Kong Hong Kong 1 in 1,3140.08%▲ 244.5214,617
25🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 254.5614,616
26🇺🇸 Hartsfield–Jackson Atlanta 1 in 1,8800.05%▲ 264.6614,616
+= Median 1 in 4080.25%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 7320.14%3.7073,387
2Europe1 in 1,0290.10%4.088541,062
3Middle East1 in 1,7400.06%4.45115,315
4North America1 in 1,8020.06%4.477033,844
5Asia1 in 2,1310.05%4.553114,948
6Latin America1 in 2,5260.04%4.6294,348
7Oceania1 in 3,2210.03%4.712965


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇭🇷 Croatia1 in 4130.24%2.701483
2🇪🇸 Spain1 in 4860.21%3.052110,148
3🇮🇳 India1 in 5570.18%3.292411,562
4🇲🇽 Mexico1 in 5640.18%3.3241,934
5🇿🇦 South Africa1 in 6750.15%3.5931,456
6🇪🇹 Ethiopia1 in 7320.14%3.7031,449
7🇳🇱 Netherlands1 in 7420.13%3.7252,421
8🇬🇧 United Kingdom1 in 7980.13%3.812612,568
9🇮🇹 Italy1 in 8650.12%3.9041,935
10🇮🇪 Ireland1 in 1,0030.10%4.0573,380
11🇫🇷 France1 in 1,0290.10%4.0873,374
12🇧🇭 Bahrain1 in 1,0450.10%4.091485
13🇭🇺 Hungary1 in 1,0490.10%4.092967
14🇨🇦 Canada1 in 1,1490.09%4.17104,815
15🇸🇦 Saudi Arabia1 in 1,4690.07%4.3541,935
16🇹🇷 Turkey1 in 1,5250.07%4.3873,368
17🇪🇬 Egypt1 in 1,7090.06%4.441485
18🇲🇦 Morocco1 in 1,7510.06%4.461483
19🇵🇭 Philippines1 in 1,7960.06%4.472968
20🇺🇸 United States1 in 1,8700.05%4.496029,030
21🇨🇭 Switzerland1 in 1,9680.05%4.521484
22🇦🇪 United Arab Emirates1 in 2,1730.05%4.5652,409
23🇲🇾 Malaysia1 in 2,6630.04%4.6431,450
24🇦🇹 Austria1 in 2,7120.04%4.651481
25🇨🇴 Colombia1 in 2,7640.04%4.662962
26🇩🇪 Germany1 in 2,8050.04%4.6631,452
27🇦🇺 Australia1 in 3,2210.03%4.712965
28🇧🇷 Brazil1 in 3,3860.03%4.7231,453
29🇸🇬 Singapore1 in 3,6830.03%4.741484
30🇮🇩 Indonesia1 in 4,5480.02%4.791483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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