LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 6 days ago from 28,730 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇪🇸 Iberia 1 in 571.75%▼ 150.254521,783
2🇨🇦 Air Canada 1 in 591.68%▼ 70.259948,061
3🇮🇪 Aer Lingus 1 in 891.13%▼ 70.25209,713
4🇮🇳 Air India 1 in 961.04%=0.254722,685
5🇮🇳 IndiGo 1 in 1200.83%▼ 20.255124,529
6🇬🇧 British Airways 1 in 1250.80%▼ 140.256832,815
7🇲🇦 Royal Air Maroc 1 in 1350.74%▼ 300.30136,277
8🇪🇸 Vueling 1 in 1400.72%▲ 20.472612,539
9🇺🇸 Frontier Airlines 1 in 1490.67%▼ 280.75178,241
10🇭🇺 Wizz Air 1 in 1740.57%▼ 271.36125,828
11🇪🇹 Ethiopian Airlines 1 in 1830.55%▼ 261.54125,793
12🇨🇦 WestJet Airlines 1 in 1840.54%▼ 151.562110,186
13🇦🇷 Aerolineas Argentinas 1 in 2040.49%▼ 241.9094,359
14🇰🇪 Kenya Airways 1 in 2130.47%▼ 232.0262,892
15🇿🇦 South African 1 in 2260.44%▼ 222.2094,343
16🇳🇱 KLM 1 in 2320.43%▼ 102.26167,763
17🇮🇳 SpiceJet 1 in 2420.41%▲ 62.3983,869
18🇺🇸 American Airlines 1 in 2440.41%▲ 52.4112459,801
19🇪🇸 Air Europa 1 in 2440.41%▲ 112.4162,894
20🇬🇧 Jet2 1 in 2700.37%▲ 172.66104,835
21🇹🇷 Pegasus Airlines 1 in 2990.33%▲ 72.8883,860
22🇬🇧 Virgin Atlantic 1 in 3050.33%▼ 152.9252,418
23🇦🇪 Emirates 1 in 3230.31%▼ 113.042411,615
24🇮🇹 ITA Airways 1 in 3450.29%▲ 13.16104,856
25🇦🇪 Air Arabia 1 in 3620.28%▼ 123.2562,888
26🇦🇺 Qantas 1 in 3660.27%▼ 113.27115,332
27🇲🇽 Aeromexico 1 in 3740.27%▲ 253.3162,915
28🇨🇦 Air Transat 1 in 3820.26%▲ 233.3431,446
29🇶🇦 Qatar Airways 1 in 3890.26%▼ 83.37188,681
30🇭🇷 Croatia Airlines 1 in 4140.24%▲ 293.471482
31🇺🇸 Delta Air Lines 1 in 4230.24%▲ 93.506430,846
32🇫🇷 Air France 1 in 4470.22%▲ 173.58167,761
33🇬🇧 easyJet 1 in 4640.22%=3.63167,721
34🇩🇪 Lufthansa 1 in 4670.21%▼ 33.64188,715
35🇹🇷 Turkish Airlines 1 in 4750.21%▲ 43.672210,647
36🇨🇭 Swiss 1 in 4920.20%▲ 243.7141,935
37🇺🇸 Spirit Airlines 1 in 5520.18%▲ 93.8573,395
38🇺🇸 JetBlue 1 in 5650.18%▲ 93.88146,801
39🇸🇦 Saudia 1 in 5910.17%▲ 183.93104,813
40🇸🇬 Singapore Airlines 1 in 6110.16%▲ 153.9662,915
41🇺🇸 Southwest Airlines 1 in 6330.16%▲ 54.003516,925
42🇺🇸 United Airlines 1 in 6570.15%▲ 54.043617,430
43🇲🇾 Malaysia Airlines 1 in 6620.15%▲ 264.0441,925
44🇧🇷 LATAM Brazil 1 in 6660.15%▲ 74.0573,391
45🇨🇴 Avianca 1 in 6870.15%▲ 264.0883,869
46🇦🇪 Etihad Airways 1 in 7030.14%▲ 224.1052,427
47🇵🇦 COPA Airlines 1 in 7240.14%▲ 104.1341,930
48🇵🇭 Cebu Pacific 1 in 7830.13%▲ 114.192962
49🇮🇪 Ryanair 1 in 8210.12%▲ 124.23167,729
50🇲🇾 Air Asia 1 in 8970.11%▲ 184.2962,894
51🇷🇸 Air Serbia 1 in 9510.11%▲ 144.331484
52🇦🇪 flydubai 1 in 9890.10%▲ 154.362963
53🇭🇰 Cathay Pacific 1 in 1,0210.10%▲ 164.3841,926
54🇧🇭 Gulf Air 1 in 1,0460.10%▲ 174.391485
55🇮🇸 Icelandair 1 in 1,1180.09%▲ 184.431481
56🇳🇴 Norwegian 1 in 1,1770.08%▲ 194.462966
57🇧🇪 Brussels Airlines 1 in 1,2090.08%▲ 204.481483
58🇫🇮 Finnair 1 in 1,2530.08%▲ 214.492969
59🇺🇸 Alaska Airlines 1 in 1,2680.08%▲ 244.5083,877
60🇸🇪 SAS Scandinavia 1 in 1,2850.08%▲ 234.5131,447
61🇺🇸 Allegiant Air 1 in 1,5240.07%▲ 244.582968
62🇬🇷 Aegean Airlines 1 in 1,5640.06%▲ 254.591481
63🇦🇺 Virgin Australia 1 in 1,6100.06%▲ 264.612964
64🇪🇬 EgyptAir 1 in 1,7140.06%▲ 274.631484
65🇩🇪 Eurowings 1 in 1,7360.06%▲ 284.642965
66🇴🇲 Oman Air 1 in 1,7500.06%▲ 294.642966
67🇳🇿 Air New Zealand 1 in 1,9300.05%▲ 304.671485
68🇵🇭 Philippine Airlines 1 in 2,1270.05%▲ 314.701484
69🇮🇩 Garuda Indonesia 1 in 2,2800.04%▲ 394.722964
70🇹🇭 Thai Airways 1 in 2,5850.04%▲ 334.751481
71🇦🇺 Jetstar 1 in 2,6750.04%▲ 344.761482
72🇦🇹 Austrian Airlines 1 in 2,6940.04%▲ 544.761485
73🇮🇩 Lion Air 1 in 3,6500.03%▲ 364.831484
74🇧🇷 GOL Airlines 1 in 3,7570.03%▲ 374.831483
75🇨🇱 LATAM Chile 1 in 3,9050.03%▲ 384.841484
76🇸🇬 Scoot 1 in 4,1860.02%▲ 394.851481
77🇯🇵 Japan Airlines (JAL) 1 in 5,2080.02%▲ 404.881484
78🇧🇷 Azul 1 in 6,1980.02%▲ 414.901483
79🇯🇵 ANA 1 in 7,3710.01%▲ 424.911484
+= Median 1 in 6110.16%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇪🇸 Iberia
🥈
🇨🇦 Air Canada 		                  🥉
🇮🇪 Aer Lingus


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 ANA
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇬🇧 Stansted London 1 in 422.39%▲ 10.25732,310
2🇬🇧 Gatwick London 1 in 1180.85%▲ 20.25732,313
3🇮🇳 Gandhi Delhi 1 in 1280.78%▲ 30.25941,545
4🇬🇧 Heathrow London 1 in 1570.64%▲ 40.96941,541
5🇮🇳 Shivaji Mumbai 1 in 1710.59%▲ 51.29523,085
6🇲🇽 Juárez Mexico City 1 in 2020.49%▲ 61.87418,462
7🇫🇷 Charles de Gaulle Paris 1 in 2510.40%▲ 72.48523,079
8🇺🇸 Miami Miami 1 in 2660.38%▲ 82.62313,846
9🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 92.81418,470
10🇶🇦 Hamad Doha 1 in 3370.30%▲ 103.1229,233
11🇲🇾 KLIA Kuala Lumpur 1 in 3530.28%▲ 113.21313,849
12🇧🇪 Brussels Brussels 1 in 3980.25%▲ 123.4114,616
13🇳🇱 Schiphol Amsterdam 1 in 4130.24%▲ 133.47313,848
14🇮🇩 Ngurah Rai Bali 1 in 4160.24%▲ 143.4814,616
15🇨🇦 Pearson Toronto 1 in 4260.23%▲ 153.5129,231
16🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 163.8629,232
17🇩🇪 Frankfurt Frankfurt 1 in 5830.17%▲ 173.9129,233
18🇭🇰 Hong Kong Hong Kong 1 in 6570.15%▲ 184.0429,235
19🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 194.1414,616
20🇺🇸 LAX Los Angeles 1 in 7650.13%▲ 204.1729,232
21🇺🇸 Liberty Newark, NJ 1 in 7850.13%▲ 214.1914,617
22🇦🇪 Dubai Dubai 1 in 7980.13%▲ 224.2129,233
23🇺🇸 Orlando Orlando, FL 1 in 8050.12%▲ 234.2114,616
24🇺🇸 Hartsfield–Jackson Atlanta 1 in 9400.11%▲ 244.3329,234
25🇺🇸 John F. Kennedy New York City 1 in 1,0740.09%▲ 254.4114,617
26🇰🇷 Incheon Seoul 1 in 1,1240.09%▲ 264.4414,617
27🇺🇸 Dallas/Fort Worth Dallas 1 in 1,2130.08%▲ 274.4814,617
28🇺🇸 O'Hare Chicago 1 in 1,4440.07%▲ 284.5614,616
+= Median 1 in 4210.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 1970.51%0.254019,305
2Europe1 in 4640.22%2.95333161,054
3North America1 in 4790.21%3.02430207,978
4Middle East1 in 7030.14%3.656933,322
5Latin America1 in 7050.14%3.653717,913
6Asia1 in 1,0210.10%4.0713665,567
7Oceania1 in 1,7560.06%4.46157,264


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 1200.83%0.2510651,084
2🇲🇦 Morocco1 in 1350.74%0.25136,277
3🇪🇸 Spain1 in 1400.72%0.257737,216
4🇮🇪 Ireland1 in 1600.63%0.253617,442
5🇭🇺 Hungary1 in 1740.57%0.25125,828
6🇪🇹 Ethiopia1 in 1830.55%0.25125,793
7🇨🇦 Canada1 in 1840.54%0.2512359,694
8🇦🇷 Argentina1 in 2040.49%0.3594,359
9🇰🇪 Kenya1 in 2130.47%0.5362,892
10🇿🇦 South Africa1 in 2260.44%0.8094,343
11🇳🇱 Netherlands1 in 2320.43%0.90167,763
12🇬🇧 United Kingdom1 in 2870.35%1.689947,788
13🇮🇹 Italy1 in 3450.29%2.25104,856
14🇹🇷 Turkey1 in 3670.27%2.413014,507
15🇲🇽 Mexico1 in 3740.27%2.4662,915
16🇶🇦 Qatar1 in 3890.26%2.56188,681
17🇭🇷 Croatia1 in 4140.24%2.711482
18🇫🇷 France1 in 4470.22%2.88167,761
19🇦🇪 United Arab Emirates1 in 4780.21%3.013717,894
20🇨🇭 Switzerland1 in 4920.20%3.0741,935
21🇺🇸 United States1 in 5650.18%3.32307148,284
22🇸🇦 Saudi Arabia1 in 5910.17%3.39104,813
23🇨🇴 Colombia1 in 6870.15%3.6283,869
24🇵🇦 Panama1 in 7240.14%3.6941,930
25🇩🇪 Germany1 in 7360.14%3.71209,680
26🇲🇾 Malaysia1 in 7620.13%3.75104,819
27🇷🇸 Serbia1 in 9510.11%4.001484
28🇭🇰 Hong Kong1 in 1,0210.10%4.0741,926
29🇧🇭 Bahrain1 in 1,0460.10%4.091485
30🇸🇬 Singapore1 in 1,0670.09%4.1173,395
31🇮🇸 Iceland1 in 1,1180.09%4.151481
32🇵🇭 Philippines1 in 1,1440.09%4.1731,446
33🇳🇴 Norway1 in 1,1770.08%4.192966
34🇧🇪 Belgium1 in 1,2090.08%4.211483
35🇫🇮 Finland1 in 1,2530.08%4.242969
36🇸🇪 Sweden1 in 1,2850.08%4.2631,447
37🇬🇷 Greece1 in 1,5640.06%4.391481
38🇦🇺 Australia1 in 1,6100.06%4.41146,778
39🇪🇬 Egypt1 in 1,7140.06%4.451484
40🇴🇲 Oman1 in 1,7500.06%4.462966
41🇳🇿 New Zealand1 in 1,9300.05%4.511485
42🇹🇭 Thailand1 in 2,5850.04%4.631481
43🇦🇹 Austria1 in 2,6940.04%4.651485
44🇮🇩 Indonesia1 in 2,8070.04%4.6631,448
45🇧🇷 Brazil1 in 3,7570.03%4.7594,357
46🇨🇱 Chile1 in 3,9050.03%4.761484
47🇯🇵 Japan1 in 6,1040.02%4.842967

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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