A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Iberia	1 in 76	1.32%	▲ 1	0.25	34	16,465
2	🇮🇳 SpiceJet	1 in 107	0.93%	▲ 2	0.25	18	8,731
3	🇬🇧 British Airways	1 in 110	0.91%	▲ 3	0.25	77	37,381
4	🇬🇧 easyJet	1 in 126	0.80%	▲ 4	0.25	59	28,477
5	🇮🇳 Air India	1 in 128	0.78%	▲ 5	0.25	35	16,984
6	🇨🇦 WestJet Airlines	1 in 130	0.77%	▲ 6	0.25	30	14,441
7	🇪🇸 Vueling	1 in 140	0.72%	▲ 7	0.46	26	12,552
8	🇺🇸 United Airlines	1 in 180	0.56%	▲ 8	1.48	131	63,610
9	🇨🇦 Air Canada	1 in 185	0.54%	▲ 9	1.57	32	15,465
10	🇺🇸 American Airlines	1 in 187	0.54%	▲ 10	1.61	162	78,144
11	🇮🇳 IndiGo	1 in 191	0.52%	▲ 11	1.68	32	15,474
12	🇮🇪 Ryanair	1 in 193	0.52%	▲ 12	1.72	68	32,849
13	🇮🇪 Aer Lingus	1 in 223	0.45%	▲ 13	2.16	8	3,860
14	🇦🇪 Emirates	1 in 251	0.40%	▲ 14	2.47	31	14,957
15	🇬🇷 Aegean Airlines	1 in 260	0.39%	▲ 15	2.56	6	2,901
16	🇺🇸 JetBlue	1 in 273	0.37%	▲ 16	2.68	29	14,079
17	🇨🇭 Swiss	1 in 281	0.36%	▲ 17	2.75	7	3,385
18	🇺🇸 Frontier Airlines	1 in 283	0.35%	▲ 18	2.76	9	4,338
19	🇶🇦 Qatar Airways	1 in 291	0.34%	▲ 19	2.83	24	11,603
20	🇪🇸 Air Europa	1 in 293	0.34%	▲ 20	2.84	5	2,409
21	🇪🇹 Ethiopian Airlines	1 in 313	0.32%	▲ 21	2.98	7	3,389
22	🇰🇪 Kenya Airways	1 in 318	0.31%	▲ 22	3.01	4	1,930
23	🇳🇱 KLM	1 in 338	0.30%	▲ 23	3.13	11	5,317
24	🇬🇧 Jet2	1 in 338	0.30%	▲ 24	3.13	8	3,861
25	🇨🇴 Avianca	1 in 345	0.29%	▲ 25	3.16	16	7,702
26	🇦🇪 Etihad Airways	1 in 352	0.28%	▲ 26	3.20	10	4,843
27	🇩🇪 Lufthansa	1 in 383	0.26%	▲ 27	3.35	22	10,619
28	🇦🇿 Azerbaijan Airlines	1 in 397	0.25%	▲ 28	3.40	2	968
29	🇺🇸 Delta Air Lines	1 in 398	0.25%	▲ 29	3.41	68	32,801
30	🇦🇺 Qantas	1 in 402	0.25%	▲ 30	3.42	10	4,857
31	🇭🇺 Wizz Air	1 in 419	0.24%	▲ 31	3.49	5	2,418
32	🇪🇬 EgyptAir	1 in 429	0.23%	▲ 32	3.52	4	1,933
33	🇮🇹 ITA Airways	1 in 435	0.23%	▲ 33	3.54	8	3,848
34	🇬🇧 Virgin Atlantic	1 in 508	0.20%	▲ 34	3.75	3	1,453
35	🇧🇭 Gulf Air	1 in 525	0.19%	▲ 35	3.79	2	966
36	🇦🇺 Jetstar	1 in 537	0.19%	▲ 36	3.82	5	2,404
37	🇫🇷 Air France	1 in 551	0.18%	▲ 37	3.85	13	6,307
38	🇹🇷 Turkish Airlines	1 in 617	0.16%	▲ 38	3.97	17	8,195
39	🇱🇧 Middle East Airlines	1 in 636	0.16%	▲ 39	4.00	1	483
40	🇲🇽 Aeromexico	1 in 751	0.13%	▲ 40	4.16	3	1,452
41	🇯🇴 Royal Jordanian	1 in 764	0.13%	▲ 41	4.17	1	483
42	🇺🇸 Alaska Airlines	1 in 781	0.13%	▲ 42	4.19	13	6,297
43	🇺🇸 Southwest Airlines	1 in 791	0.13%	▲ 43	4.20	28	13,540
44	🇦🇷 Aerolineas Argentinas	1 in 926	0.11%	▲ 44	4.32	2	962
45	🇳🇱 Transavia	1 in 946	0.11%	▲ 45	4.33	3	1,445
46	🇷🇸 Air Serbia	1 in 956	0.10%	▲ 46	4.34	1	482
47	🇸🇪 SAS Scandinavia	1 in 963	0.10%	▲ 47	4.34	4	1,929
48	🇳🇿 Air New Zealand	1 in 969	0.10%	▲ 48	4.35	2	967
49	🇸🇦 Saudia	1 in 978	0.10%	▲ 49	4.35	6	2,906
50	🇦🇪 Air Arabia	1 in 1,082	0.09%	▲ 50	4.41	2	965
51	🇨🇦 Air Transat	1 in 1,139	0.09%	▲ 51	4.44	1	485
52	🇴🇲 Oman Air	1 in 1,163	0.09%	▲ 52	4.46	3	1,453
53	🇹🇭 Bangkok Airways	1 in 1,276	0.08%	▲ 53	4.50	1	481
54	🇨🇱 LATAM Chile	1 in 1,307	0.08%	▲ 54	4.52	3	1,446
55	🇲🇾 Malaysia Airlines	1 in 1,314	0.08%	▲ 55	4.52	2	970
56	🇭🇰 Cathay Pacific	1 in 1,351	0.07%	▲ 56	4.53	3	1,456
57	🇵🇱 LOT Polish	1 in 1,563	0.06%	▲ 57	4.59	2	963
58	🇦🇺 Virgin Australia	1 in 1,603	0.06%	▲ 58	4.60	2	968
59	🇺🇸 Spirit Airlines	1 in 1,938	0.05%	▲ 59	4.67	2	967
60	🇮🇩 Batik Air	1 in 2,237	0.04%	▲ 60	4.72	1	481
61	🇮🇩 Garuda Indonesia	1 in 2,282	0.04%	▲ 61	4.72	2	963
62	🇧🇷 LATAM Brazil	1 in 2,343	0.04%	▲ 62	4.73	2	964
63	🇹🇷 Pegasus Airlines	1 in 2,393	0.04%	▲ 63	4.74	1	481
64	🇫🇮 Finnair	1 in 2,516	0.04%	▲ 64	4.75	1	482
65	🇹🇭 Thai Airways	1 in 2,582	0.04%	▲ 65	4.75	1	482
66	🇲🇾 Air Asia	1 in 2,686	0.04%	▲ 66	4.76	2	967
67	🇻🇳 Vietnam Airlines	1 in 2,737	0.04%	▲ 67	4.77	1	483
68	🇵🇦 COPA Airlines	1 in 2,890	0.03%	▲ 68	4.78	1	484
69	🇺🇸 Allegiant Air	1 in 3,054	0.03%	▲ 69	4.79	1	483
70	🇸🇬 Singapore Airlines	1 in 3,692	0.03%	▲ 70	4.83	1	483
71	🇧🇷 GOL Airlines	1 in 3,744	0.03%	▲ 71	4.83	1	484
72	🇨🇳 Sichuan Airlines	1 in 4,603	0.02%	▲ 72	4.86	1	484
73	🇰🇷 Korean Air	1 in 5,518	0.02%	▲ 73	4.89	1	482
74	🇧🇷 Azul	1 in 6,219	0.02%	▲ 74	4.90	1	482
75	🇯🇵 ANA	1 in 7,406	0.01%	▲ 75	4.91	1	481
76	🇨🇳 Air China	1 in 12,493	0.01%	▲ 76	4.95	1	482
+=	Median					1 in 626	0.16%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 17	5.74%	▲ 1	0.25	49	226,181
2	🇬🇧 Heathrow	London	1 in 94	1.06%	▲ 2	0.25	15	69,242
3	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 3	0.25	3	13,848
4	🇬🇧 Gatwick	London	1 in 118	0.85%	▲ 4	0.25	7	32,313
5	🇧🇪 Brussels	Brussels	1 in 133	0.75%	▲ 5	0.25	3	13,852
6	🇺🇸 Denver	Denver, CO	1 in 185	0.54%	▲ 6	1.58	6	27,700
7	🇮🇳 Gandhi	Delhi	1 in 191	0.52%	▲ 7	1.69	6	27,697
8	🇺🇸 Dallas/Fort Worth	Dallas	1 in 202	0.49%	▲ 8	1.87	6	27,702
9	🇲🇽 Juárez	Mexico City	1 in 202	0.49%	▲ 9	1.87	4	18,467
10	🇺🇸 O'Hare	Chicago	1 in 289	0.35%	▲ 10	2.81	5	23,087
11	🇩🇪 Frankfurt	Frankfurt	1 in 292	0.34%	▲ 11	2.83	4	18,466
12	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 12	2.98	4	18,464
13	🇺🇸 SFO	San Francisco	1 in 337	0.30%	▲ 13	3.12	3	13,851
14	🇺🇸 Miami	Miami	1 in 399	0.25%	▲ 14	3.41	2	9,233
15	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 15	3.47	3	13,847
16	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 16	3.48	1	4,616
17	🇪🇸 El Prat	Barcelona	1 in 428	0.23%	▲ 17	3.52	2	9,231
18	🇬🇧 Luton	London	1 in 488	0.20%	▲ 18	3.70	1	4,617
19	🇨🇭 Zurich	Zurich	1 in 523	0.19%	▲ 19	3.79	1	4,617
20	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 20	4.14	1	4,616
21	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 21	4.21	1	4,617
22	🇪🇸 Barajas	Madrid	1 in 966	0.10%	▲ 22	4.34	1	4,617
23	🇲🇾 KLIA	Kuala Lumpur	1 in 1,059	0.09%	▲ 23	4.40	1	4,617
24	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 24	4.41	1	4,616
25	🇹🇷 Istanbul	Istanbul	1 in 1,155	0.09%	▲ 25	4.45	1	4,616
26	🇺🇸 LAX	Los Angeles	1 in 1,529	0.07%	▲ 26	4.59	1	4,617
27	🇦🇪 Dubai	Dubai	1 in 1,596	0.06%	▲ 27	4.60	1	4,616
28	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,879	0.05%	▲ 28	4.66	1	4,616
+=	Median						1 in 406	0.25%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 316	0.32%	1.99	11	5,319
2	North America	1 in 331	0.30%	2.13	506	244,649
3	Europe	1 in 383	0.26%	2.52	389	188,080
4	Middle East	1 in 575	0.17%	3.35	84	40,592
5	Oceania	1 in 691	0.14%	3.62	19	9,196
6	Latin America	1 in 1,678	0.06%	4.43	29	13,976
7	Asia	1 in 2,282	0.04%	4.58	105	50,852

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 128	0.78%	0.25	85	41,190
2	🇪🇸 Spain	1 in 140	0.72%	0.25	65	31,426
3	🇬🇧 United Kingdom	1 in 183	0.55%	0.25	147	71,172
4	🇨🇦 Canada	1 in 185	0.54%	0.25	63	30,391
5	🇮🇪 Ireland	1 in 207	0.48%	0.41	76	36,708
6	🇬🇷 Greece	1 in 260	0.39%	1.34	6	2,901
7	🇨🇭 Switzerland	1 in 281	0.36%	1.62	7	3,385
8	🇶🇦 Qatar	1 in 291	0.34%	1.74	24	11,603
9	🇪🇹 Ethiopia	1 in 313	0.32%	1.96	7	3,389
10	🇰🇪 Kenya	1 in 318	0.31%	2.02	4	1,930
11	🇨🇴 Colombia	1 in 345	0.29%	2.25	16	7,702
12	🇦🇪 United Arab Emirates	1 in 352	0.28%	2.30	43	20,764
13	🇩🇪 Germany	1 in 383	0.26%	2.52	22	10,619
14	🇦🇿 Azerbaijan	1 in 397	0.25%	2.61	2	968
15	🇺🇸 United States	1 in 398	0.25%	2.61	443	214,257
16	🇭🇺 Hungary	1 in 419	0.24%	2.73	5	2,418
17	🇪🇬 Egypt	1 in 429	0.23%	2.79	4	1,933
18	🇮🇹 Italy	1 in 435	0.23%	2.82	8	3,848
19	🇳🇱 Netherlands	1 in 498	0.20%	3.09	14	6,762
20	🇧🇭 Bahrain	1 in 525	0.19%	3.19	2	966
21	🇦🇺 Australia	1 in 537	0.19%	3.23	17	8,229
22	🇫🇷 France	1 in 551	0.18%	3.27	13	6,307
23	🇱🇧 Lebanon	1 in 636	0.16%	3.51	1	483
24	🇲🇽 Mexico	1 in 751	0.13%	3.74	3	1,452
25	🇯🇴 Jordan	1 in 764	0.13%	3.76	1	483
26	🇦🇷 Argentina	1 in 926	0.11%	3.97	2	962
27	🇷🇸 Serbia	1 in 956	0.10%	4.01	1	482
28	🇸🇪 Sweden	1 in 963	0.10%	4.01	4	1,929
29	🇳🇿 New Zealand	1 in 969	0.10%	4.02	2	967
30	🇸🇦 Saudi Arabia	1 in 978	0.10%	4.03	6	2,906
31	🇹🇷 Turkey	1 in 981	0.10%	4.03	18	8,677
32	🇴🇲 Oman	1 in 1,163	0.09%	4.18	3	1,453
33	🇨🇱 Chile	1 in 1,307	0.08%	4.27	3	1,446
34	🇭🇰 Hong Kong	1 in 1,351	0.07%	4.30	3	1,456
35	🇵🇱 Poland	1 in 1,563	0.06%	4.39	2	963
36	🇹🇭 Thailand	1 in 1,708	0.06%	4.44	2	964
37	🇲🇾 Malaysia	1 in 1,765	0.06%	4.46	4	1,937
38	🇮🇩 Indonesia	1 in 2,259	0.04%	4.58	3	1,444
39	🇫🇮 Finland	1 in 2,516	0.04%	4.62	1	482
40	🇻🇳 Vietnam	1 in 2,737	0.04%	4.65	1	483
41	🇵🇦 Panama	1 in 2,890	0.03%	4.67	1	484
42	🇸🇬 Singapore	1 in 3,692	0.03%	4.74	1	483
43	🇧🇷 Brazil	1 in 3,744	0.03%	4.75	4	1,930
44	🇰🇷 South Korea	1 in 5,518	0.02%	4.83	1	482
45	🇨🇳 China	1 in 6,727	0.01%	4.86	2	966
46	🇯🇵 Japan	1 in 7,406	0.01%	4.87	1	481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇪🇸 Iberia
🥈 🇮🇳 SpiceJet		🥉 🇬🇧 British Airways

🧳💨 Luggage Losers