LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 14 hours ago from 36,284 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Air India 1 in 831.20%▼ 10.255426,145
2🇰🇪 Kenya Airways 1 in 1050.95%▼ 20.25125,828
3🇺🇸 Frontier Airlines 1 in 1060.94%▲ 20.252411,555
4🇶🇦 Qatar Airways 1 in 1180.85%▼ 20.255928,660
5🇮🇳 SpiceJet 1 in 1220.82%=0.25167,707
6🇪🇸 Iberia 1 in 1280.78%▼ 20.25209,697
7🇮🇳 IndiGo 1 in 1390.72%▲ 40.434421,286
8🇬🇧 Virgin Atlantic 1 in 2180.46%▼ 262.0973,391
9🇦🇪 Etihad Airways 1 in 2220.45%▼ 52.14167,697
10🇨🇦 Air Canada 1 in 2560.39%▼ 32.532311,152
11🇺🇸 Spirit Airlines 1 in 2590.39%▲ 22.55157,242
12🇪🇹 Ethiopian Airlines 1 in 2730.37%▼ 62.6883,881
13🇮🇸 Icelandair 1 in 2800.36%▲ 62.7341,924
14🇺🇸 Southwest Airlines 1 in 2900.34%▲ 32.827636,896
15🇹🇷 Pegasus Airlines 1 in 3000.33%▲ 52.8983,846
16🇸🇦 Saudia 1 in 3110.32%▼ 42.96199,138
17🇬🇧 British Airways 1 in 3160.32%▼ 53.002713,035
18🇺🇸 United Airlines 1 in 3370.30%▲ 23.127033,962
19🇱🇰 SriLankan Airlines 1 in 3510.29%▲ 23.192963
20🇨🇦 WestJet Airlines 1 in 3860.26%▲ 83.36104,852
21🇺🇸 Alaska Airlines 1 in 3920.25%▼ 73.392612,534
22🇿🇦 South African 1 in 4070.25%▼ 33.4552,414
23🇮🇪 Aer Lingus 1 in 4440.23%▲ 83.5741,937
24🇺🇸 American Airlines 1 in 4460.22%▲ 53.586832,720
25🇮🇪 Ryanair 1 in 4690.21%▼ 113.652813,540
26🇳🇿 Air New Zealand 1 in 4860.21%▼ 223.7041,929
27🇳🇱 KLM 1 in 5300.19%▲ 63.8073,393
28🇺🇸 Delta Air Lines 1 in 5310.19%▲ 43.815124,580
29🇦🇪 Air Arabia 1 in 5390.19%▲ 23.8241,939
30🇦🇪 Emirates 1 in 5560.18%▼ 93.86146,739
31🇺🇸 JetBlue 1 in 5680.18%▲ 83.89146,759
32🇨🇦 Air Transat 1 in 5750.17%▲ 23.902963
33🇲🇾 Air Asia 1 in 5990.17%▲ 73.9494,336
34🇩🇪 Lufthansa 1 in 7040.14%▲ 34.10125,786
35🇲🇽 Aeromexico 1 in 7500.13%▲ 64.1631,455
36🇯🇴 Royal Jordanian 1 in 7650.13%▼ 124.171482
37🇲🇾 Malaysia Airlines 1 in 8760.11%▼ 114.2831,456
38🇴🇲 Oman Air 1 in 8770.11%=4.2841,927
39🇦🇷 Aerolineas Argentinas 1 in 9200.11%▼ 94.312969
40🇦🇪 flydubai 1 in 9850.10%▼ 84.362967
41🇧🇭 Gulf Air 1 in 1,0440.10%▼ 74.391485
42🇹🇷 Turkish Airlines 1 in 1,1590.09%▲ 54.4594,363
43🇸🇬 Singapore Airlines 1 in 1,2270.08%▲ 114.4831,453
44🇫🇮 Finnair 1 in 1,2620.08%▼ 44.502962
45🇦🇺 Qantas 1 in 1,3410.07%▼ 14.5331,455
46🇬🇧 Jet2 1 in 1,3520.07%▲ 134.532966
47🇨🇴 Avianca 1 in 1,3690.07%▼ 14.5441,942
48🇪🇸 Air Europa 1 in 1,4550.07%=4.561486
49🇵🇭 Cebu Pacific 1 in 1,5630.06%▲ 144.591482
50🇮🇹 ITA Airways 1 in 1,7290.06%▲ 74.632969
51🇫🇷 Air France 1 in 1,7870.06%▲ 74.6541,943
52🇪🇸 Vueling 1 in 1,8140.06%▲ 74.652966
53🇸🇪 SAS Scandinavia 1 in 1,9160.05%▲ 134.672970
54🇨🇭 Swiss 1 in 1,9800.05%▲ 64.681481
55🇭🇰 Cathay Pacific 1 in 2,0360.05%▲ 84.692966
56🇭🇺 Wizz Air 1 in 2,1050.05%▲ 154.701482
57🇹🇭 Thai Airways 1 in 2,5740.04%▲ 154.751484
58🇦🇹 Austrian Airlines 1 in 2,7000.04%▲ 104.771484
59🇵🇦 COPA Airlines 1 in 2,8850.03%▲ 114.781485
60🇨🇱 LATAM Chile 1 in 3,8970.03%▲ 124.841485
61🇸🇬 Scoot 1 in 4,1630.02%▲ 134.851483
62🇮🇩 Garuda Indonesia 1 in 4,5700.02%▲ 144.861481
63🇯🇵 Japan Airlines (JAL) 1 in 5,2280.02%▲ 154.881482
64🇧🇷 Azul 1 in 6,1730.02%▲ 164.901485
65🇬🇧 easyJet 1 in 7,4150.01%▲ 174.911483
+= Median 1 in 5990.17%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇮🇳 Air India
🥈
🇰🇪 Kenya Airways 		                  🥉
🇺🇸 Frontier Airlines


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇬🇧 easyJet
🥈
🇧🇷 Azul 		                  🥉
🇯🇵 Japan Airlines (JAL)


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Shivaji Mumbai 1 in 661.52%▲ 10.251360,002
2🇮🇳 Gandhi Delhi 1 in 821.22%▲ 20.251464,634
3🇬🇧 Heathrow London 1 in 1280.78%▲ 30.251150,778
4🇶🇦 Hamad Doha 1 in 1350.74%▲ 40.31523,085
5🇺🇸 Denver Denver, CO 1 in 1590.63%▲ 51.01732,320
6🇨🇦 Pearson Toronto 1 in 2130.47%▲ 62.02418,465
7🇬🇧 Gatwick London 1 in 2750.36%▲ 72.69313,850
8🇹🇷 Istanbul Istanbul 1 in 2890.35%▲ 82.81418,465
9🇬🇧 Stansted London 1 in 2930.34%▲ 92.8414,617
10🇺🇸 LAX Los Angeles 1 in 3060.33%▲ 102.93523,085
11🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 113.4129,231
12🇧🇪 Brussels Brussels 1 in 3980.25%▲ 123.4114,617
13🇺🇸 Hartsfield–Jackson Atlanta 1 in 4700.21%▲ 133.65418,465
14🇺🇸 O'Hare Chicago 1 in 4810.21%▲ 143.68313,851
15🇨🇭 Zurich Zurich 1 in 5230.19%▲ 153.7914,615
16🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 164.1414,616
17🇺🇸 Miami Miami 1 in 7970.13%▲ 174.2114,617
18🇲🇽 Juárez Mexico City 1 in 8090.12%▲ 184.2214,617
19🇺🇸 Sea-Tac Seattle 1 in 8490.12%▲ 194.2514,616
20🇺🇸 McCarran Las Vegas 1 in 8790.11%▲ 204.2814,616
21🇺🇸 John F. Kennedy New York City 1 in 1,0750.09%▲ 214.4114,615
22🇸🇬 Changi Singapore 1 in 1,1260.09%▲ 224.4414,616
23🇳🇱 Schiphol Amsterdam 1 in 1,2390.08%▲ 234.4914,616
24🇫🇷 Charles de Gaulle Paris 1 in 1,2570.08%▲ 244.5014,617
25🇭🇰 Hong Kong Hong Kong 1 in 1,3150.08%▲ 254.5214,616
26🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 264.6014,617
+= Median 1 in 4750.21%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1Africa1 in 2730.37%1.522512,123
2North America1 in 3860.26%2.54379183,213
3Middle East1 in 5560.18%3.2912058,036
4Oceania1 in 7130.14%3.6773,384
5Asia1 in 1,2270.08%4.2313866,723
6Europe1 in 1,2620.08%4.2514570,102
7Latin America1 in 1,8570.05%4.49125,820


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇰🇪 Kenya1 in 1050.95%0.25125,828
2🇶🇦 Qatar1 in 1180.85%0.255928,660
3🇮🇳 India1 in 1220.82%0.2511455,138
4🇪🇹 Ethiopia1 in 2730.37%1.5283,881
5🇮🇸 Iceland1 in 2800.36%1.6041,924
6🇸🇦 Saudi Arabia1 in 3110.32%1.95199,138
7🇱🇰 Sri Lanka1 in 3510.29%2.292963
8🇺🇸 United States1 in 3630.28%2.38344166,247
9🇨🇦 Canada1 in 3860.26%2.543516,966
10🇿🇦 South Africa1 in 4070.25%2.6752,414
11🇮🇪 Ireland1 in 4560.22%2.923215,477
12🇹🇷 Turkey1 in 4760.21%3.00178,209
13🇳🇿 New Zealand1 in 4860.21%3.0441,929
14🇬🇧 United Kingdom1 in 5120.20%3.143717,874
15🇳🇱 Netherlands1 in 5300.19%3.2173,393
16🇦🇪 United Arab Emirates1 in 5470.18%3.263617,343
17🇩🇪 Germany1 in 7040.14%3.65125,786
18🇲🇾 Malaysia1 in 7110.14%3.66125,792
19🇲🇽 Mexico1 in 7500.13%3.7331,455
20🇯🇴 Jordan1 in 7650.13%3.761482
21🇴🇲 Oman1 in 8770.11%3.9241,927
22🇦🇷 Argentina1 in 9200.11%3.972969
23🇧🇭 Bahrain1 in 1,0440.10%4.091485
24🇫🇮 Finland1 in 1,2620.08%4.252962
25🇦🇺 Australia1 in 1,3410.07%4.2931,455
26🇨🇴 Colombia1 in 1,3690.07%4.3141,942
27🇪🇸 Spain1 in 1,4550.07%4.352311,148
28🇵🇭 Philippines1 in 1,5630.06%4.391482
29🇮🇹 Italy1 in 1,7290.06%4.452969
30🇫🇷 France1 in 1,7870.06%4.4741,943
31🇸🇬 Singapore1 in 1,8950.05%4.5041,936
32🇸🇪 Sweden1 in 1,9160.05%4.502970
33🇨🇭 Switzerland1 in 1,9800.05%4.521481
34🇭🇰 Hong Kong1 in 2,0360.05%4.532966
35🇭🇺 Hungary1 in 2,1050.05%4.551482
36🇹🇭 Thailand1 in 2,5740.04%4.631484
37🇦🇹 Austria1 in 2,7000.04%4.651484
38🇵🇦 Panama1 in 2,8850.03%4.671485
39🇨🇱 Chile1 in 3,8970.03%4.761485
40🇮🇩 Indonesia1 in 4,5700.02%4.791481
41🇯🇵 Japan1 in 5,2280.02%4.821482
42🇧🇷 Brazil1 in 6,1730.02%4.851485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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