A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Vueling	1 in 34	2.92%	=	0.25	106	51,110
2	🇬🇧 British Airways	1 in 77	1.30%	▼ 12	0.25	111	53,665
3	🇪🇸 Iberia	1 in 86	1.16%	▲ 1	0.25	30	14,432
4	🇮🇳 Air India	1 in 116	0.86%	▼ 2	0.25	39	18,844
5	🇺🇸 Frontier Airlines	1 in 134	0.75%	▼ 2	0.27	19	9,173
6	🇰🇪 Kenya Airways	1 in 181	0.55%	▼ 40	1.50	7	3,400
7	🇮🇪 Aer Lingus	1 in 199	0.50%	▼ 13	1.81	9	4,332
8	🇵🇰 Pakistan International Airlines	1 in 210	0.48%	▼ 38	1.99	5	2,411
9	🇺🇸 American Airlines	1 in 211	0.48%	▼ 1	1.99	144	69,332
10	🇱🇰 SriLankan Airlines	1 in 233	0.43%	▲ 6	2.28	3	1,451
11	🇨🇦 Air Canada	1 in 282	0.35%	▼ 1	2.76	21	10,126
12	🇳🇱 KLM	1 in 286	0.35%	▼ 34	2.78	13	6,292
13	🇮🇳 IndiGo	1 in 304	0.33%	=	2.92	20	9,697
14	🇺🇸 JetBlue	1 in 307	0.33%	▼ 19	2.94	26	12,523
15	🇺🇸 United Airlines	1 in 344	0.29%	▼ 28	3.16	69	33,283
16	🇪🇹 Ethiopian Airlines	1 in 367	0.27%	▲ 11	3.27	6	2,888
17	🇯🇴 Royal Jordanian	1 in 382	0.26%	▼ 29	3.34	2	965
18	🇮🇳 SpiceJet	1 in 386	0.26%	▼ 28	3.36	5	2,425
19	🇸🇬 Singapore Airlines	1 in 411	0.24%	▼ 5	3.46	9	4,336
20	🇪🇬 EgyptAir	1 in 429	0.23%	▼ 26	3.52	4	1,936
21	🇶🇦 Qatar Airways	1 in 435	0.23%	▼ 9	3.54	16	7,769
22	🇫🇷 Air France	1 in 449	0.22%	▲ 13	3.59	16	7,726
23	🇺🇸 Delta Air Lines	1 in 450	0.22%	▼ 6	3.59	60	29,008
24	🇲🇽 Aeromexico	1 in 452	0.22%	▼ 22	3.60	5	2,415
25	🇹🇷 Turkish Airlines	1 in 457	0.22%	▲ 10	3.61	23	11,062
26	🇷🇸 Air Serbia	1 in 476	0.21%	▲ 15	3.67	2	968
27	🇬🇧 easyJet	1 in 492	0.20%	▲ 10	3.71	15	7,270
28	🇵🇭 Cebu Pacific	1 in 520	0.19%	▲ 9	3.78	3	1,447
29	🇬🇷 Aegean Airlines	1 in 521	0.19%	▲ 11	3.78	3	1,445
30	🇺🇸 Southwest Airlines	1 in 528	0.19%	▲ 8	3.80	42	20,276
31	🇱🇺 Luxair	1 in 538	0.19%	▲ 28	3.82	1	485
32	🇬🇧 Jet2	1 in 542	0.18%	▼ 14	3.83	5	2,409
33	🇦🇪 Emirates	1 in 556	0.18%	▼ 13	3.86	14	6,739
34	🇩🇪 Lufthansa	1 in 561	0.18%	▲ 6	3.87	15	7,260
35	🇹🇷 Pegasus Airlines	1 in 596	0.17%	▲ 4	3.94	4	1,932
36	🇦🇷 Aerolineas Argentinas	1 in 618	0.16%	▲ 13	3.97	3	1,442
37	🇨🇦 WestJet Airlines	1 in 645	0.16%	▼ 9	4.02	6	2,907
38	🇺🇸 Alaska Airlines	1 in 681	0.15%	=	4.07	15	7,215
39	🇨🇴 Avianca	1 in 686	0.15%	▲ 5	4.08	8	3,873
40	🇮🇪 Ryanair	1 in 690	0.14%	▼ 6	4.08	19	9,194
41	🇮🇹 ITA Airways	1 in 694	0.14%	▼ 5	4.09	5	2,413
42	🇺🇸 Allegiant Air	1 in 761	0.13%	▼ 4	4.17	4	1,939
43	🇸🇪 SAS Scandinavia	1 in 770	0.13%	▲ 27	4.18	5	2,416
44	🇦🇺 Virgin Australia	1 in 805	0.12%	▲ 7	4.21	4	1,927
45	🇦🇺 Qantas	1 in 810	0.12%	▼ 1	4.22	5	2,410
46	🇹🇭 Thai Airways	1 in 854	0.12%	▲ 38	4.26	3	1,456
47	🇯🇵 Japan Airlines (JAL)	1 in 868	0.12%	▲ 3	4.27	6	2,904
48	🇴🇲 Oman Air	1 in 872	0.11%	▲ 8	4.27	4	1,937
49	🇲🇦 Royal Air Maroc	1 in 873	0.11%	▲ 3	4.27	2	968
50	🇦🇪 Etihad Airways	1 in 884	0.11%	▲ 29	4.28	4	1,929
51	🇵🇦 COPA Airlines	1 in 962	0.10%	▲ 5	4.34	3	1,454
52	🇺🇸 Spirit Airlines	1 in 974	0.10%	▲ 27	4.35	4	1,925
53	🇨🇭 Swiss	1 in 990	0.10%	▲ 7	4.36	2	962
54	🇧🇭 Gulf Air	1 in 1,044	0.10%	▲ 8	4.39	1	486
55	🇲🇾 Batik Air Malaysia	1 in 1,048	0.10%	▲ 9	4.40	1	484
56	🇺🇸 Hawaiian Airlines	1 in 1,052	0.10%	▲ 30	4.40	2	964
57	🇭🇺 Wizz Air	1 in 1,052	0.10%	▲ 30	4.40	2	964
58	🇦🇪 Air Arabia	1 in 1,080	0.09%	▲ 12	4.41	2	967
59	🇮🇩 Batik Air	1 in 1,116	0.09%	▲ 13	4.43	2	964
60	🇮🇷 Iran Air	1 in 1,150	0.09%	▲ 14	4.45	1	481
61	🇧🇪 Brussels Airlines	1 in 1,210	0.08%	▲ 15	4.48	1	482
62	🇫🇮 Finnair	1 in 1,253	0.08%	▲ 30	4.49	2	968
63	🇧🇷 GOL Airlines	1 in 1,254	0.08%	▲ 17	4.49	3	1,446
64	🇲🇾 Malaysia Airlines	1 in 1,317	0.08%	▲ 18	4.52	2	969
65	🇲🇾 Air Asia	1 in 1,337	0.07%	▲ 20	4.53	4	1,942
66	🇭🇰 Cathay Pacific	1 in 1,363	0.07%	▲ 25	4.54	3	1,443
67	🇻🇳 Vietnam Airlines	1 in 1,374	0.07%	▲ 21	4.54	2	962
68	🇪🇸 Air Europa	1 in 1,457	0.07%	▲ 22	4.57	1	485
69	🇸🇦 Saudia	1 in 1,476	0.07%	▲ 33	4.57	4	1,925
70	🇮🇩 Garuda Indonesia	1 in 1,523	0.07%	▲ 24	4.58	3	1,443
71	🇬🇧 Virgin Atlantic	1 in 1,532	0.07%	▲ 25	4.59	1	481
72	🇧🇷 LATAM Brazil	1 in 1,557	0.06%	▲ 30	4.59	3	1,450
73	🇩🇪 Eurowings	1 in 1,726	0.06%	▲ 34	4.63	2	970
74	🇦🇪 flydubai	1 in 1,976	0.05%	▲ 28	4.68	1	482
75	🇿🇦 South African	1 in 2,028	0.05%	▲ 29	4.69	1	485
76	🇦🇺 Jetstar	1 in 2,667	0.04%	▲ 30	4.76	1	484
77	🇳🇱 Transavia	1 in 2,839	0.04%	▲ 42	4.78	1	482
78	🇨🇱 LATAM Chile	1 in 3,894	0.03%	▲ 32	4.84	1	485
+=	Median					1 in 688	0.15%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 London City	London	1 in 21	4.86%	▲ 1	0.25	3	13,850
2	🇬🇧 Heathrow	London	1 in 61	1.63%	▲ 2	0.25	23	106,168
3	🇮🇳 Shivaji	Mumbai	1 in 66	1.52%	▲ 3	0.25	13	60,001
4	🇮🇳 Gandhi	Delhi	1 in 82	1.22%	▲ 4	0.25	14	64,642
5	🇧🇪 Brussels	Brussels	1 in 99	1.01%	▲ 5	0.25	4	18,467
6	🇬🇧 Gatwick	London	1 in 118	0.85%	▲ 6	0.25	7	32,321
7	🇺🇸 Liberty	Newark, NJ	1 in 157	0.64%	▲ 7	0.97	5	23,081
8	🇲🇽 Juárez	Mexico City	1 in 162	0.62%	▲ 8	1.09	5	23,081
9	🇫🇷 Charles de Gaulle	Paris	1 in 180	0.56%	▲ 9	1.47	7	32,314
10	🇮🇹 Fiumicino	Rome	1 in 185	0.54%	▲ 10	1.58	4	18,465
11	🇺🇸 Orlando	Orlando, FL	1 in 201	0.50%	▲ 11	1.85	4	18,463
12	🇨🇦 Pearson	Toronto	1 in 213	0.47%	▲ 12	2.02	4	18,462
13	🇸🇬 Changi	Singapore	1 in 281	0.36%	▲ 13	2.75	4	18,468
14	🇹🇷 Istanbul	Istanbul	1 in 289	0.35%	▲ 14	2.81	4	18,462
15	🇬🇧 Stansted	London	1 in 293	0.34%	▲ 15	2.84	1	4,616
16	🇺🇸 Dallas/Fort Worth	Dallas	1 in 303	0.33%	▲ 16	2.91	4	18,469
17	🇳🇱 Schiphol	Amsterdam	1 in 310	0.32%	▲ 17	2.96	4	18,462
18	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 18	3.21	3	13,849
19	🇺🇸 Denver	Denver, CO	1 in 370	0.27%	▲ 19	3.29	3	13,847
20	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 397	0.25%	▲ 20	3.41	2	9,235
21	🇺🇸 Sea-Tac	Seattle	1 in 424	0.24%	▲ 21	3.51	2	9,235
22	🇪🇸 El Prat	Barcelona	1 in 427	0.23%	▲ 22	3.52	2	9,233
23	🇺🇸 LAX	Los Angeles	1 in 510	0.20%	▲ 23	3.76	3	13,852
24	🇦🇪 Dubai	Dubai	1 in 532	0.19%	▲ 24	3.81	3	13,847
25	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 25	3.91	2	9,234
26	🇶🇦 Hamad	Doha	1 in 675	0.15%	▲ 26	4.06	1	4,616
27	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 27	4.14	1	4,617
28	🇺🇸 Miami	Miami	1 in 797	0.13%	▲ 28	4.21	1	4,617
29	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 831	0.12%	▲ 29	4.24	1	4,616
30	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 30	4.33	2	9,234
31	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 31	4.41	1	4,616
32	🇺🇸 O'Hare	Chicago	1 in 1,444	0.07%	▲ 32	4.56	1	4,616
+=	Median						1 in 307	0.33%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	North America	1 in 486	0.21%	3.05	412	198,670
2	Africa	1 in 517	0.19%	3.16	16	7,741
3	Europe	1 in 561	0.18%	3.31	394	190,204
4	Oceania	1 in 810	0.12%	3.83	10	4,822
5	Asia	1 in 861	0.12%	3.90	110	53,177
6	Middle East	1 in 884	0.11%	3.93	53	25,617
7	Latin America	1 in 962	0.10%	4.01	26	12,566

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Spain	1 in 86	1.16%	0.25	137	66,027
2	🇰🇪 Kenya	1 in 181	0.55%	0.25	7	3,400
3	🇵🇰 Pakistan	1 in 210	0.48%	0.48	5	2,411
4	🇱🇰 Sri Lanka	1 in 233	0.43%	0.92	3	1,451
5	🇮🇳 India	1 in 304	0.33%	1.88	64	30,966
6	🇮🇪 Ireland	1 in 308	0.32%	1.92	28	13,526
7	🇪🇹 Ethiopia	1 in 367	0.27%	2.41	6	2,888
8	🇯🇴 Jordan	1 in 382	0.26%	2.51	2	965
9	🇨🇦 Canada	1 in 393	0.25%	2.58	27	13,032
10	🇸🇬 Singapore	1 in 411	0.24%	2.69	9	4,336
11	🇪🇬 Egypt	1 in 429	0.23%	2.78	4	1,936
12	🇶🇦 Qatar	1 in 435	0.23%	2.82	16	7,769
13	🇫🇷 France	1 in 449	0.22%	2.89	16	7,726
14	🇲🇽 Mexico	1 in 452	0.22%	2.90	5	2,415
15	🇷🇸 Serbia	1 in 476	0.21%	3.01	2	968
16	🇺🇸 United States	1 in 486	0.21%	3.05	385	185,638
17	🇬🇧 United Kingdom	1 in 516	0.19%	3.16	132	63,825
18	🇹🇷 Turkey	1 in 517	0.19%	3.16	27	12,994
19	🇳🇱 Netherlands	1 in 519	0.19%	3.17	14	6,773
20	🇵🇭 Philippines	1 in 520	0.19%	3.17	3	1,447
21	🇬🇷 Greece	1 in 521	0.19%	3.18	3	1,445
22	🇱🇺 Luxembourg	1 in 538	0.19%	3.24	1	485
23	🇦🇷 Argentina	1 in 618	0.16%	3.46	3	1,442
24	🇨🇴 Colombia	1 in 686	0.15%	3.62	8	3,873
25	🇮🇹 Italy	1 in 694	0.14%	3.63	5	2,413
26	🇸🇪 Sweden	1 in 770	0.13%	3.77	5	2,416
27	🇦🇺 Australia	1 in 810	0.12%	3.83	10	4,822
28	🇩🇪 Germany	1 in 847	0.12%	3.88	17	8,230
29	🇹🇭 Thailand	1 in 854	0.12%	3.89	3	1,456
30	🇯🇵 Japan	1 in 868	0.12%	3.90	6	2,904
31	🇴🇲 Oman	1 in 872	0.11%	3.91	4	1,937
32	🇲🇦 Morocco	1 in 873	0.11%	3.91	2	968
33	🇵🇦 Panama	1 in 962	0.10%	4.01	3	1,454
34	🇦🇪 United Arab Emirates	1 in 972	0.10%	4.02	21	10,118
35	🇨🇭 Switzerland	1 in 990	0.10%	4.04	2	962
36	🇧🇭 Bahrain	1 in 1,044	0.10%	4.09	1	486
37	🇭🇺 Hungary	1 in 1,052	0.10%	4.10	2	964
38	🇮🇷 Iran	1 in 1,150	0.09%	4.17	1	481
39	🇧🇪 Belgium	1 in 1,210	0.08%	4.21	1	482
40	🇫🇮 Finland	1 in 1,253	0.08%	4.24	2	968
41	🇮🇩 Indonesia	1 in 1,288	0.08%	4.26	5	2,407
42	🇲🇾 Malaysia	1 in 1,317	0.08%	4.28	7	3,394
43	🇭🇰 Hong Kong	1 in 1,363	0.07%	4.30	3	1,443
44	🇻🇳 Vietnam	1 in 1,374	0.07%	4.31	2	962
45	🇧🇷 Brazil	1 in 1,389	0.07%	4.32	6	2,896
46	🇸🇦 Saudi Arabia	1 in 1,476	0.07%	4.36	4	1,925
47	🇿🇦 South Africa	1 in 2,028	0.05%	4.53	1	485
48	🇨🇱 Chile	1 in 3,894	0.03%	4.76	1	485

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇪🇸 Vueling
🥈 🇬🇧 British Airways		🥉 🇪🇸 Iberia

	🏆 🇨🇱 LATAM Chile
🥈 🇳🇱 Transavia		🥉 🇦🇺 Jetstar

🧳💨 Luggage Losers