A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇪🇸 Iberia	1 in 70	1.44%	▲ 1	0.25	37	17,862
2	🇮🇪 Aer Lingus	1 in 105	0.95%	▲ 2	0.25	17	8,200
3	🇮🇳 Air India	1 in 142	0.71%	▲ 3	0.53	32	15,397
4	🇬🇧 British Airways	1 in 159	0.63%	▲ 4	1.00	54	25,978
5	🇮🇳 IndiGo	1 in 161	0.62%	▲ 5	1.07	38	18,292
6	🇺🇸 Frontier Airlines	1 in 169	0.59%	▲ 6	1.26	15	7,254
7	🇪🇸 Vueling	1 in 173	0.58%	▲ 7	1.35	21	10,107
8	🇨🇦 Air Canada	1 in 226	0.44%	▲ 8	2.20	26	12,622
9	🇿🇦 South African	1 in 227	0.44%	▲ 9	2.21	9	4,333
10	🇭🇺 Wizz Air	1 in 233	0.43%	▲ 10	2.28	9	4,352
11	🇮🇳 SpiceJet	1 in 241	0.41%	▲ 11	2.37	8	3,885
12	🇪🇹 Ethiopian Airlines	1 in 244	0.41%	▲ 12	2.40	9	4,347
13	🇪🇸 Air Europa	1 in 245	0.41%	▲ 13	2.41	6	2,885
14	🇬🇧 Jet2	1 in 270	0.37%	▲ 14	2.65	10	4,842
15	🇲🇦 Royal Air Maroc	1 in 291	0.34%	▲ 15	2.82	6	2,904
16	🇹🇷 Pegasus Airlines	1 in 298	0.34%	▲ 16	2.87	8	3,873
17	🇬🇧 Virgin Atlantic	1 in 304	0.33%	▲ 17	2.91	5	2,429
18	🇺🇸 American Airlines	1 in 320	0.31%	▲ 18	3.02	94	45,597
19	🇦🇷 Aerolineas Argentinas	1 in 367	0.27%	▲ 19	3.27	5	2,429
20	🇳🇱 KLM	1 in 372	0.27%	▲ 20	3.30	10	4,832
21	🇮🇹 ITA Airways	1 in 383	0.26%	▲ 21	3.35	9	4,369
22	🇦🇪 Emirates	1 in 409	0.24%	▲ 22	3.45	19	9,159
23	🇭🇷 Croatia Airlines	1 in 412	0.24%	▲ 23	3.46	1	485
24	🇰🇪 Kenya Airways	1 in 423	0.24%	▲ 24	3.50	3	1,452
25	🇨🇦 WestJet Airlines	1 in 484	0.21%	▲ 25	3.69	8	3,877
26	🇨🇭 Swiss	1 in 492	0.20%	▲ 26	3.71	4	1,937
27	🇶🇦 Qatar Airways	1 in 536	0.19%	▲ 27	3.82	13	6,301
28	🇺🇸 Delta Air Lines	1 in 549	0.18%	▲ 28	3.85	49	23,778
29	🇺🇸 Spirit Airlines	1 in 556	0.18%	▲ 29	3.86	7	3,369
30	🇲🇽 Aeromexico	1 in 562	0.18%	▲ 30	3.87	4	1,941
31	🇨🇦 Air Transat	1 in 572	0.17%	▲ 31	3.89	2	966
32	🇫🇷 Air France	1 in 600	0.17%	▲ 32	3.94	12	5,790
33	🇩🇪 Lufthansa	1 in 646	0.15%	▲ 33	4.02	13	6,303
34	🇦🇺 Qantas	1 in 672	0.15%	▲ 34	4.06	6	2,903
35	🇬🇧 easyJet	1 in 676	0.15%	▲ 35	4.06	11	5,297
36	🇹🇷 Turkish Airlines	1 in 697	0.14%	▲ 36	4.09	15	7,254
37	🇦🇪 Air Arabia	1 in 718	0.14%	▲ 37	4.12	3	1,455
38	🇺🇸 JetBlue	1 in 721	0.14%	▲ 38	4.12	11	5,324
39	🇸🇦 Saudia	1 in 734	0.14%	▲ 39	4.14	8	3,874
40	🇵🇭 Cebu Pacific	1 in 783	0.13%	▲ 40	4.19	2	962
41	🇮🇪 Ryanair	1 in 874	0.11%	▲ 41	4.27	15	7,264
42	🇦🇪 Etihad Airways	1 in 880	0.11%	▲ 42	4.28	4	1,938
43	🇲🇾 Malaysia Airlines	1 in 881	0.11%	▲ 43	4.28	3	1,447
44	🇺🇸 Southwest Airlines	1 in 888	0.11%	▲ 44	4.29	25	12,064
45	🇺🇸 United Airlines	1 in 912	0.11%	▲ 45	4.31	26	12,547
46	🇨🇴 Avianca	1 in 915	0.11%	▲ 46	4.31	6	2,906
47	🇵🇦 COPA Airlines	1 in 963	0.10%	▲ 47	4.34	3	1,453
48	🇧🇭 Gulf Air	1 in 1,047	0.10%	▲ 48	4.40	1	484
49	🇧🇷 LATAM Brazil	1 in 1,169	0.09%	▲ 49	4.46	4	1,932
50	🇳🇴 Norwegian	1 in 1,182	0.08%	▲ 50	4.46	2	962
51	🇧🇪 Brussels Airlines	1 in 1,208	0.08%	▲ 51	4.48	1	483
52	🇲🇾 Air Asia	1 in 1,337	0.07%	▲ 52	4.53	4	1,941
53	🇦🇺 Virgin Australia	1 in 1,603	0.06%	▲ 53	4.60	2	968
54	🇪🇬 EgyptAir	1 in 1,709	0.06%	▲ 54	4.63	1	485
55	🇴🇲 Oman Air	1 in 1,741	0.06%	▲ 55	4.64	2	971
56	🇸🇬 Singapore Airlines	1 in 1,845	0.05%	▲ 56	4.66	2	966
57	🇳🇿 Air New Zealand	1 in 1,942	0.05%	▲ 57	4.67	1	483
58	🇦🇪 flydubai	1 in 1,976	0.05%	▲ 58	4.68	1	482
59	🇭🇰 Cathay Pacific	1 in 2,030	0.05%	▲ 59	4.69	2	969
60	🇵🇭 Philippine Airlines	1 in 2,123	0.05%	▲ 60	4.70	1	485
61	🇮🇩 Garuda Indonesia	1 in 2,270	0.04%	▲ 61	4.72	2	968
62	🇫🇮 Finnair	1 in 2,505	0.04%	▲ 62	4.75	1	484
63	🇺🇸 Alaska Airlines	1 in 2,541	0.04%	▲ 63	4.75	4	1,935
64	🇹🇭 Thai Airways	1 in 2,576	0.04%	▲ 64	4.75	1	483
65	🇦🇺 Jetstar	1 in 2,682	0.04%	▲ 65	4.76	1	481
66	🇦🇹 Austrian Airlines	1 in 2,695	0.04%	▲ 66	4.76	1	485
67	🇩🇪 Eurowings	1 in 3,466	0.03%	▲ 67	4.82	1	483
68	🇮🇩 Lion Air	1 in 3,646	0.03%	▲ 68	4.83	1	485
69	🇧🇷 GOL Airlines	1 in 3,769	0.03%	▲ 69	4.83	1	481
70	🇸🇪 SAS Scandinavia	1 in 3,866	0.03%	▲ 70	4.84	1	481
71	🇨🇱 LATAM Chile	1 in 3,904	0.03%	▲ 71	4.84	1	484
72	🇸🇬 Scoot	1 in 4,158	0.02%	▲ 72	4.85	1	484
73	🇧🇷 Azul	1 in 6,192	0.02%	▲ 73	4.90	1	484
74	🇯🇵 ANA	1 in 7,402	0.01%	▲ 74	4.91	1	482
+=	Median					1 in 720	0.14%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇬🇧 Stansted	London	1 in 33	3.07%	▲ 1	0.25	9	41,549
2	🇮🇳 Shivaji	Mumbai	1 in 107	0.94%	▲ 2	0.25	8	36,927
3	🇬🇧 Gatwick	London	1 in 118	0.85%	▲ 3	0.25	7	32,313
4	🇮🇳 Gandhi	Delhi	1 in 143	0.70%	▲ 4	0.59	8	36,936
5	🇬🇧 Heathrow	London	1 in 202	0.50%	▲ 5	1.86	7	32,315
6	🇺🇸 Miami	Miami	1 in 266	0.38%	▲ 6	2.62	3	13,850
7	🇫🇷 Charles de Gaulle	Paris	1 in 314	0.32%	▲ 7	2.98	4	18,463
8	🇺🇸 Liberty	Newark, NJ	1 in 393	0.25%	▲ 8	3.39	2	9,232
9	🇲🇽 Juárez	Mexico City	1 in 405	0.25%	▲ 9	3.43	2	9,232
10	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 10	3.48	1	4,617
11	🇬🇧 Luton	London	1 in 488	0.20%	▲ 11	3.70	1	4,616
12	🇲🇾 KLIA	Kuala Lumpur	1 in 530	0.19%	▲ 12	3.80	2	9,235
13	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 13	3.82	2	9,234
14	🇺🇸 Denver	Denver, CO	1 in 555	0.18%	▲ 14	3.86	2	9,232
15	🇹🇷 Istanbul	Istanbul	1 in 578	0.17%	▲ 15	3.90	2	9,233
16	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 16	3.91	2	9,234
17	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 17	3.96	2	9,233
18	🇳🇱 Schiphol	Amsterdam	1 in 620	0.16%	▲ 18	3.98	2	9,234
19	🇶🇦 Hamad	Doha	1 in 675	0.15%	▲ 19	4.06	1	4,617
20	🇺🇸 George Bush	Houston, TX	1 in 736	0.14%	▲ 20	4.14	1	4,617
21	🇺🇸 LAX	Los Angeles	1 in 765	0.13%	▲ 21	4.17	2	9,234
22	🇦🇪 Dubai	Dubai	1 in 798	0.13%	▲ 22	4.21	2	9,233
23	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 23	4.21	1	4,616
24	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 24	4.25	1	4,616
25	🇰🇷 Incheon	Seoul	1 in 1,125	0.09%	▲ 25	4.44	1	4,615
26	🇭🇰 Hong Kong	Hong Kong	1 in 1,314	0.08%	▲ 26	4.52	1	4,616
27	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 1,879	0.05%	▲ 27	4.66	1	4,617
+=	Median						1 in 555	0.18%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 265	0.38%	1.42	27	13,036
2	Europe	1 in 449	0.22%	2.88	264	127,436
3	North America	1 in 556	0.18%	3.29	267	129,332
4	Middle East	1 in 880	0.11%	3.92	52	25,150
5	Latin America	1 in 1,056	0.09%	4.10	25	12,110
6	Oceania	1 in 1,756	0.06%	4.46	10	4,835
7	Asia	1 in 1,933	0.05%	4.51	98	47,245

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 161	0.62%	0.25	78	37,575
2	🇪🇸 Spain	1 in 173	0.58%	0.25	64	30,854
3	🇮🇪 Ireland	1 in 187	0.53%	0.25	32	15,464
4	🇿🇦 South Africa	1 in 227	0.44%	0.81	9	4,333
5	🇭🇺 Hungary	1 in 233	0.43%	0.92	9	4,352
6	🇪🇹 Ethiopia	1 in 244	0.41%	1.10	9	4,347
7	🇬🇧 United Kingdom	1 in 286	0.35%	1.67	80	38,546
8	🇲🇦 Morocco	1 in 291	0.34%	1.74	6	2,904
9	🇦🇷 Argentina	1 in 367	0.27%	2.41	5	2,429
10	🇳🇱 Netherlands	1 in 372	0.27%	2.45	10	4,832
11	🇮🇹 Italy	1 in 383	0.26%	2.52	9	4,369
12	🇭🇷 Croatia	1 in 412	0.24%	2.70	1	485
13	🇹🇷 Turkey	1 in 417	0.24%	2.72	23	11,126
14	🇰🇪 Kenya	1 in 423	0.24%	2.76	3	1,452
15	🇨🇦 Canada	1 in 484	0.21%	3.04	36	17,465
16	🇨🇭 Switzerland	1 in 492	0.20%	3.07	4	1,937
17	🇶🇦 Qatar	1 in 536	0.19%	3.23	13	6,301
18	🇲🇽 Mexico	1 in 562	0.18%	3.31	4	1,941
19	🇫🇷 France	1 in 600	0.17%	3.42	12	5,790
20	🇺🇸 United States	1 in 628	0.16%	3.49	231	111,866
21	🇸🇦 Saudi Arabia	1 in 734	0.14%	3.71	8	3,874
22	🇦🇪 United Arab Emirates	1 in 791	0.13%	3.80	27	13,035
23	🇨🇴 Colombia	1 in 915	0.11%	3.96	6	2,906
24	🇵🇦 Panama	1 in 963	0.10%	4.01	3	1,453
25	🇧🇭 Bahrain	1 in 1,047	0.10%	4.09	1	484
26	🇲🇾 Malaysia	1 in 1,062	0.09%	4.11	7	3,389
27	🇩🇪 Germany	1 in 1,089	0.09%	4.13	14	6,786
28	🇵🇭 Philippines	1 in 1,144	0.09%	4.17	3	1,446
29	🇳🇴 Norway	1 in 1,182	0.08%	4.20	2	962
30	🇧🇪 Belgium	1 in 1,208	0.08%	4.21	1	483
31	🇦🇺 Australia	1 in 1,603	0.06%	4.41	9	4,352
32	🇪🇬 Egypt	1 in 1,709	0.06%	4.44	1	485
33	🇴🇲 Oman	1 in 1,741	0.06%	4.45	2	971
34	🇳🇿 New Zealand	1 in 1,942	0.05%	4.51	1	483
35	🇭🇰 Hong Kong	1 in 2,030	0.05%	4.53	2	969
36	🇫🇮 Finland	1 in 2,505	0.04%	4.62	1	484
37	🇸🇬 Singapore	1 in 2,556	0.04%	4.63	3	1,450
38	🇹🇭 Thailand	1 in 2,576	0.04%	4.63	1	483
39	🇦🇹 Austria	1 in 2,695	0.04%	4.65	1	485
40	🇮🇩 Indonesia	1 in 2,798	0.04%	4.66	3	1,452
41	🇧🇷 Brazil	1 in 3,769	0.03%	4.75	6	2,897
42	🇸🇪 Sweden	1 in 3,866	0.03%	4.75	1	481
43	🇨🇱 Chile	1 in 3,904	0.03%	4.76	1	484
44	🇯🇵 Japan	1 in 7,402	0.01%	4.87	1	482

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇪🇸 Iberia
🥈 🇮🇪 Aer Lingus		🥉 🇮🇳 Air India

🧳💨 Luggage Losers