A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 IndiGo	1 in 32	3.16%	▲ 1	0.25	193	93,194
2	🇮🇳 Air India	1 in 46	2.15%	▲ 2	0.25	97	46,984
3	🇪🇸 Iberia	1 in 83	1.20%	▲ 3	0.25	31	14,957
4	🇮🇳 SpiceJet	1 in 93	1.08%	▲ 4	0.25	21	10,100
5	🇪🇹 Ethiopian Airlines	1 in 137	0.73%	▲ 5	0.37	16	7,753
6	🇳🇱 KLM	1 in 196	0.51%	▲ 6	1.76	19	9,184
7	🇪🇸 Vueling	1 in 201	0.50%	▲ 7	1.85	18	8,704
8	🇿🇦 South African	1 in 203	0.49%	▲ 8	1.88	10	4,837
9	🇰🇪 Kenya Airways	1 in 212	0.47%	▲ 9	2.01	6	2,904
10	🇬🇧 Virgin Atlantic	1 in 217	0.46%	▲ 10	2.08	7	3,395
11	🇱🇰 SriLankan Airlines	1 in 232	0.43%	▲ 11	2.27	3	1,456
12	🇦🇪 Air Arabia	1 in 239	0.42%	▲ 12	2.35	9	4,364
13	🇪🇸 Air Europa	1 in 244	0.41%	▲ 13	2.40	6	2,898
14	🇺🇸 Frontier Airlines	1 in 253	0.39%	▲ 14	2.50	10	4,853
15	🇮🇪 Aer Lingus	1 in 255	0.39%	▲ 15	2.51	7	3,379
16	🇦🇪 Emirates	1 in 258	0.39%	▲ 16	2.54	30	14,555
17	🇬🇧 British Airways	1 in 258	0.39%	▲ 17	2.54	33	15,981
18	🇧🇭 Gulf Air	1 in 263	0.38%	▲ 18	2.59	4	1,925
19	🇶🇦 Qatar Airways	1 in 303	0.33%	▲ 19	2.91	23	11,152
20	🇺🇸 Delta Air Lines	1 in 323	0.31%	▲ 20	3.04	84	40,452
21	🇦🇪 Etihad Airways	1 in 355	0.28%	▲ 21	3.21	10	4,809
22	🇦🇷 Aerolineas Argentinas	1 in 370	0.27%	▲ 22	3.29	5	2,407
23	🇺🇸 American Airlines	1 in 372	0.27%	▲ 23	3.30	81	39,218
24	🇯🇴 Royal Jordanian	1 in 382	0.26%	▲ 24	3.34	2	964
25	🇨🇴 Avianca	1 in 424	0.24%	▲ 25	3.51	13	6,271
26	🇮🇪 Ryanair	1 in 438	0.23%	▲ 26	3.55	30	14,498
27	🇺🇸 Alaska Airlines	1 in 484	0.21%	▲ 27	3.69	21	10,168
28	🇫🇷 Air France	1 in 512	0.20%	▲ 28	3.76	14	6,778
29	🇨🇦 WestJet Airlines	1 in 553	0.18%	▲ 29	3.86	7	3,388
30	🇲🇽 Aeromexico	1 in 562	0.18%	▲ 30	3.87	4	1,940
31	🇪🇬 EgyptAir	1 in 575	0.17%	▲ 31	3.90	3	1,442
32	🇨🇦 Air Canada	1 in 591	0.17%	▲ 32	3.93	10	4,832
33	🇹🇭 Thai Airways	1 in 645	0.16%	▲ 33	4.02	4	1,931
34	🇹🇷 Turkish Airlines	1 in 653	0.15%	▲ 34	4.03	16	7,739
35	🇲🇾 Malaysia Airlines	1 in 663	0.15%	▲ 35	4.04	4	1,923
36	🇮🇹 ITA Airways	1 in 691	0.14%	▲ 36	4.08	5	2,423
37	🇺🇸 United Airlines	1 in 694	0.14%	▲ 37	4.09	34	16,503
38	🇵🇦 COPA Airlines	1 in 726	0.14%	▲ 38	4.13	4	1,925
39	🇺🇸 Allegiant Air	1 in 767	0.13%	▲ 39	4.17	4	1,924
40	🇲🇾 Air Asia	1 in 768	0.13%	▲ 40	4.18	7	3,382
41	🇵🇭 Cebu Pacific	1 in 776	0.13%	▲ 41	4.18	2	970
42	🇦🇿 Azerbaijan Airlines	1 in 796	0.13%	▲ 42	4.20	1	482
43	🇺🇸 Southwest Airlines	1 in 856	0.12%	▲ 43	4.26	26	12,508
44	🇩🇪 Lufthansa	1 in 934	0.11%	▲ 44	4.32	9	4,358
45	🇸🇦 Saudia	1 in 979	0.10%	▲ 45	4.35	6	2,902
46	🇨🇭 Swiss	1 in 990	0.10%	▲ 46	4.36	2	962
47	🇹🇷 Pegasus Airlines	1 in 1,193	0.08%	▲ 47	4.47	2	966
48	🇸🇬 Singapore Airlines	1 in 1,225	0.08%	▲ 48	4.48	3	1,455
49	🇸🇪 SAS Scandinavia	1 in 1,285	0.08%	▲ 49	4.51	3	1,447
50	🇺🇸 Spirit Airlines	1 in 1,299	0.08%	▲ 50	4.51	3	1,443
51	🇨🇿 SmartWings	1 in 1,361	0.07%	▲ 51	4.53	1	485
52	🇻🇳 Vietnam Airlines	1 in 1,372	0.07%	▲ 52	4.54	2	963
53	🇬🇧 easyJet	1 in 1,478	0.07%	▲ 53	4.57	5	2,421
54	🇧🇷 Azul	1 in 1,542	0.06%	▲ 54	4.59	4	1,943
55	🇬🇷 Aegean Airlines	1 in 1,550	0.06%	▲ 55	4.59	1	486
56	🇧🇷 LATAM Brazil	1 in 1,554	0.06%	▲ 56	4.59	3	1,454
57	🇴🇲 Oman Air	1 in 1,745	0.06%	▲ 57	4.64	2	968
58	🇧🇷 GOL Airlines	1 in 1,885	0.05%	▲ 58	4.66	2	962
59	🇳🇿 Air New Zealand	1 in 1,936	0.05%	▲ 59	4.67	1	484
60	🇦🇪 flydubai	1 in 1,978	0.05%	▲ 60	4.68	1	482
61	🇺🇸 JetBlue	1 in 1,989	0.05%	▲ 61	4.68	4	1,931
62	🇭🇰 Cathay Pacific	1 in 2,043	0.05%	▲ 62	4.69	2	963
63	🇭🇺 Wizz Air	1 in 2,090	0.05%	▲ 63	4.70	1	485
64	🇺🇸 Hawaiian Airlines	1 in 2,099	0.05%	▲ 64	4.70	1	483
65	🇹🇼 EVA Air	1 in 2,373	0.04%	▲ 65	4.73	1	486
66	🇫🇮 Finnair	1 in 2,513	0.04%	▲ 66	4.75	1	483
67	🇦🇹 Austrian Airlines	1 in 2,694	0.04%	▲ 67	4.76	1	485
68	🇬🇧 Jet2	1 in 2,696	0.04%	▲ 68	4.77	1	484
69	🇮🇩 Lion Air	1 in 3,645	0.03%	▲ 69	4.83	1	485
70	🇨🇱 LATAM Chile	1 in 3,930	0.03%	▲ 70	4.84	1	481
71	🇦🇺 Qantas	1 in 4,037	0.02%	▲ 71	4.84	1	483
72	🇮🇩 Garuda Indonesia	1 in 4,553	0.02%	▲ 72	4.86	1	483
73	🇰🇷 Korean Air	1 in 5,506	0.02%	▲ 73	4.88	1	483
+=	Median					1 in 694	0.14%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 Shivaji	Mumbai	1 in 45	2.23%	▲ 1	0.25	19	87,730
2	🇮🇳 Gandhi	Delhi	1 in 46	2.18%	▲ 2	0.25	25	115,410
3	🇬🇧 Heathrow	London	1 in 118	0.85%	▲ 3	0.25	12	55,397
4	🇶🇦 Hamad	Doha	1 in 225	0.44%	▲ 4	2.18	3	13,846
5	🇺🇸 Orlando	Orlando, FL	1 in 268	0.37%	▲ 5	2.64	3	13,850
6	🇺🇸 McCarran	Las Vegas	1 in 293	0.34%	▲ 6	2.84	3	13,846
7	🇬🇧 Stansted	London	1 in 293	0.34%	▲ 7	2.84	1	4,616
8	🇳🇱 Schiphol	Amsterdam	1 in 310	0.32%	▲ 8	2.96	4	18,464
9	🇲🇾 KLIA	Kuala Lumpur	1 in 353	0.28%	▲ 9	3.21	3	13,852
10	🇺🇸 LAX	Los Angeles	1 in 382	0.26%	▲ 10	3.34	4	18,466
11	🇲🇽 Juárez	Mexico City	1 in 405	0.25%	▲ 11	3.43	2	9,231
12	🇮🇩 Ngurah Rai	Bali	1 in 416	0.24%	▲ 12	3.48	1	4,616
13	🇫🇷 Charles de Gaulle	Paris	1 in 419	0.24%	▲ 13	3.49	3	13,848
14	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 14	3.87	2	9,232
15	🇩🇪 Frankfurt	Frankfurt	1 in 583	0.17%	▲ 15	3.91	2	9,234
16	🇺🇸 Dallas/Fort Worth	Dallas	1 in 607	0.16%	▲ 16	3.96	2	9,233
17	🇺🇸 O'Hare	Chicago	1 in 722	0.14%	▲ 17	4.12	2	9,231
18	🇵🇭 Aquino	Manila	1 in 760	0.13%	▲ 18	4.17	1	4,616
19	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 795	0.13%	▲ 19	4.20	1	4,616
20	🇬🇧 Gatwick	London	1 in 824	0.12%	▲ 20	4.23	1	4,616
21	🇺🇸 Charlotte Douglas	Charlotte, NC	1 in 830	0.12%	▲ 21	4.24	1	4,617
22	🇺🇸 Sea-Tac	Seattle	1 in 849	0.12%	▲ 22	4.25	1	4,617
23	🇨🇦 Pearson	Toronto	1 in 851	0.12%	▲ 23	4.26	1	4,616
24	🇺🇸 Hartsfield–Jackson	Atlanta	1 in 940	0.11%	▲ 24	4.33	2	9,233
25	🇺🇸 SFO	San Francisco	1 in 1,010	0.10%	▲ 25	4.37	1	4,617
26	🇺🇸 John F. Kennedy	New York City	1 in 1,074	0.09%	▲ 26	4.41	1	4,617
+=	Median						1 in 480	0.21%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 203	0.49%	0.33	32	15,494
2	Middle East	1 in 368	0.27%	2.42	90	43,564
3	North America	1 in 638	0.16%	3.51	285	137,701
4	Asia	1 in 786	0.13%	3.79	343	165,739
5	Europe	1 in 794	0.13%	3.80	213	102,999
6	Latin America	1 in 988	0.10%	4.04	36	17,382
7	Oceania	1 in 2,617	0.04%	4.64	2	967

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇮🇳 India	1 in 46	2.15%	0.25	311	150,278
2	🇪🇹 Ethiopia	1 in 137	0.73%	0.25	16	7,753
3	🇳🇱 Netherlands	1 in 196	0.51%	0.25	19	9,184
4	🇪🇸 Spain	1 in 201	0.50%	0.28	55	26,559
5	🇿🇦 South Africa	1 in 203	0.49%	0.33	10	4,837
6	🇰🇪 Kenya	1 in 212	0.47%	0.51	6	2,904
7	🇱🇰 Sri Lanka	1 in 232	0.43%	0.91	3	1,456
8	🇧🇭 Bahrain	1 in 263	0.38%	1.39	4	1,925
9	🇦🇪 United Arab Emirates	1 in 298	0.34%	1.82	50	24,209
10	🇶🇦 Qatar	1 in 303	0.33%	1.87	23	11,152
11	🇮🇪 Ireland	1 in 322	0.31%	2.05	37	17,877
12	🇦🇷 Argentina	1 in 370	0.27%	2.43	5	2,407
13	🇯🇴 Jordan	1 in 382	0.26%	2.52	2	964
14	🇨🇴 Colombia	1 in 424	0.24%	2.76	13	6,271
15	🇬🇧 United Kingdom	1 in 439	0.23%	2.84	46	22,282
16	🇫🇷 France	1 in 512	0.20%	3.15	14	6,778
17	🇲🇽 Mexico	1 in 562	0.18%	3.31	4	1,940
18	🇨🇦 Canada	1 in 572	0.17%	3.34	17	8,220
19	🇪🇬 Egypt	1 in 575	0.17%	3.35	3	1,442
20	🇹🇭 Thailand	1 in 645	0.16%	3.53	4	1,931
21	🇮🇹 Italy	1 in 691	0.14%	3.63	5	2,423
22	🇲🇾 Malaysia	1 in 712	0.14%	3.66	11	5,305
23	🇵🇦 Panama	1 in 726	0.14%	3.69	4	1,925
24	🇺🇸 United States	1 in 728	0.14%	3.70	268	129,481
25	🇵🇭 Philippines	1 in 776	0.13%	3.78	2	970
26	🇦🇿 Azerbaijan	1 in 796	0.13%	3.81	1	482
27	🇹🇷 Turkey	1 in 844	0.12%	3.87	18	8,704
28	🇩🇪 Germany	1 in 934	0.11%	3.98	9	4,358
29	🇸🇦 Saudi Arabia	1 in 979	0.10%	4.03	6	2,902
30	🇨🇭 Switzerland	1 in 990	0.10%	4.04	2	962
31	🇸🇬 Singapore	1 in 1,225	0.08%	4.22	3	1,455
32	🇸🇪 Sweden	1 in 1,285	0.08%	4.26	3	1,447
33	🇨🇿 Czechia	1 in 1,361	0.07%	4.30	1	485
34	🇻🇳 Vietnam	1 in 1,372	0.07%	4.31	2	963
35	🇬🇷 Greece	1 in 1,550	0.06%	4.39	1	486
36	🇧🇷 Brazil	1 in 1,554	0.06%	4.39	9	4,358
37	🇴🇲 Oman	1 in 1,745	0.06%	4.46	2	968
38	🇳🇿 New Zealand	1 in 1,936	0.05%	4.51	1	484
39	🇭🇰 Hong Kong	1 in 2,043	0.05%	4.53	2	963
40	🇭🇺 Hungary	1 in 2,090	0.05%	4.55	1	485
41	🇹🇼 Taiwan	1 in 2,373	0.04%	4.60	1	486
42	🇫🇮 Finland	1 in 2,513	0.04%	4.62	1	483
43	🇦🇹 Austria	1 in 2,694	0.04%	4.65	1	485
44	🇨🇱 Chile	1 in 3,930	0.03%	4.76	1	481
45	🇦🇺 Australia	1 in 4,037	0.02%	4.76	1	483
46	🇮🇩 Indonesia	1 in 4,049	0.02%	4.77	2	967
47	🇰🇷 South Korea	1 in 5,506	0.02%	4.83	1	483

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY AIRLINE LIST AND LUGGAGELOSERS.COM AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR IN CONNECTION WITH, THE USE OF THIS WEBSITE. THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF AIRLINE LIST AND LUGGAGELOSERS.COM. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM. EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, AIRLINE LIST AND LUGGAGELOSERS.COM TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.

	🏆 🇮🇳 IndiGo
🥈 🇮🇳 Air India		🥉 🇪🇸 Iberia

	🏆 🇰🇷 Korean Air
🥈 🇮🇩 Garuda Indonesia		🥉 🇦🇺 Qantas

🧳💨 Luggage Losers